[Q] Boot loop, can't enter recovery - Droid Incredible Q&A, Help & Troubleshooting

I'm in need of some expert help for my wifes Droid Incredible. It is rooted, s-off running Cyanogen 7.xxx
She woke me in a pannic this morning saying her phone wasn't working. When I took a look, it keeps booting to the white screen with the "htc Incredible" words. I can press volume down and power to get into hboot, but when I select recovery or factory reset, it just boots back to the white screen with "htc Incredible"
I can't seem to get anywhere from here and the search I did seems to bring up other issues with people at least able to get into the recovery.
Any help or advice on where to go from here would be greatly appreciated.
Thank you.

Droinc said:
I'm in need of some expert help for my wifes Droid Incredible. It is rooted, s-off running Cyanogen 7.xxx
She woke me in a pannic this morning saying her phone wasn't working. When I took a look, it keeps booting to the white screen with the "htc Incredible" words. I can press volume down and power to get into hboot, but when I select recovery or factory reset, it just boots back to the white screen with "htc Incredible"
I can't seem to get anywhere from here and the search I did seems to bring up other issues with people at least able to get into the recovery.
Any help or advice on where to go from here would be greatly appreciated.
Thank you.
Click to expand...
Click to collapse
You need to try to reflash recovery thru hboot. Download CWM 5.0.2.0 http://dinc.does-it.net/Recoveries/CWM_5.0.2.0/PB31IMG.zip, and place the file on your sdcard in no folders. Boot into hboot (vol down and power) and it should find the file after a couple secs and prompt you to press vol up to update. Do so and then when prompted to reboot do so. Now remove or rename the PB31IMG.zip on your sdcard and then pull the battery and boot to hboot and see if you can access recovery.

cmlusco said:
You need to try to reflash recovery thru hboot. Download CWM 5.0.2.0, and place the file on your sdcard in no folders. Boot into hboot (vol down and power) and it should find the file after a couple secs and prompt you to press vol up to update. Do so and then when prompted to reboot do so. Now remove or rename the PB31IMG.zip on your sdcard and then pull the battery and boot to hboot and see if you can access recovery.
Click to expand...
Click to collapse
I got the message to hit volume up to update and then after that it asked if I wanted to reboot the device. I selected yes (volume up) and it still loops the white screen with the "htc Incredible" words. I never got to the point where it rebooted fully.
SHOOT!!! Was hoping this would have done it. Thank you for the help though. I appreciate it.
Anything else I might be able to do?
As a side not, the phone does not get recognized when I connect it to my computer. I had to use another phone to place the PB31IMG file on the SD card.

Droinc said:
I got the message to hit volume up to update and then after that it asked if I wanted to reboot the device. I selected yes (volume up) and it still loops the white screen with the "htc Incredible" words. I never got to the point where it rebooted fully.
SHOOT!!! Was hoping this would have done it. Thank you for the help though. I appreciate it.
Anything else I might be able to do?
As a side not, the phone does not get recognized when I connect it to my computer. I had to use another phone to place the PB31IMG file on the SD card.
Click to expand...
Click to collapse
No you misunderstood, it will still boot loop at this point, that was just the first step. Boot to hboot and see if you can access recovery now.
If you can access recovery, either restore a backup or flash a new rom.

cmlusco said:
No you misunderstood, it will still boot loop at this point, that was just the first step. Boot to hboot and see if you can access recovery now.
If you can access recovery, either restore a backup or flash a new rom.
Click to expand...
Click to collapse
Oh, gottcha. Sorry about that, my fault.
After hitting volume up to reboot, I took out the SD card and placed it in the other phone to remove the file. After that I put it back in the Incredible and booted it into hboot, but when I selected recovery, it did the same thing and just loops the "htc Incredible" screen.

Ok the next step to try would be to do an ruu. It will restore the phone to stock, but you will still have s-off.
Download this file http://dinc.does-it.net/Stock_Images/4.06.605.3/PB31IMG.zip and place it on the sdcard in no folders, boot to hboot, vol up to install. This time though when prompted to reboot select no, and then select factory reset. Hopefully when its done it will boot normaly.

cmlusco said:
Ok the next step to try would be to do an ruu. It will restore the phone to stock, but you will still have s-off.
Download this file and place it on the sdcard in no folders, boot to hboot, vol up to install. This time though when prompted to reboot select no, and then select factory reset. Hopefully when its done it will boot normaly.
Click to expand...
Click to collapse
OK, going to give it a shot. Will be back soon with good news hopefully

Question...... After selecting "no" to the reboot option after it's been updated with the file, do I delete or rename the file and THEN try to get into recovery?

Droinc said:
Question...... After selecting "no" to the reboot option after it's been updated with the file, do I delete or rename the file and THEN try to get into recovery?
Click to expand...
Click to collapse
After selecting no to reboot, select factory reset from the hboot menu. When the factory reset is done it should automaticly reboot and boot up like normal.
Then you can delete the file and reflash cwm recovery as the ruu left you with the stock recovery.

OK, I must be doing something wrong. Here are the steps I have done:
* I put the SD card into a phone recognized by my computer
* I then place the RUU file onto that SD card
* I then take the SD card out and place it in the DInc
* I then hold the volume down button and power button to get into hboot
* The phone recognizes the file and starts the update (takes a bit)
* Once the update is done it asks if I want to reboot and I select no
* It then goes to a screen with a few options (bootloader, reboot bootloader etc...) I don't select anything and then pull the battery
* I then take the SD card out of the DInc and place it in the other phone so I can remove the file
* Once the file is deleted I take the SD card out of that phone and place it back into the DInc
* I go into hboot and select recovery and it just boot loops again with the "htc Incredible" screen
Am I missing something?? I know it can be recovered. Even it's back to stock, it would be great. My wife just wants her phone back.

cmlusco said:
After selecting no to reboot, select factory reset from the hboot menu. When the factory reset is done it should automaticly reboot and boot up like normal.
Then you can delete the file and reflash cwm recovery as the ruu left you with the stock recovery.
Click to expand...
Click to collapse
Damn, you're fast cmlusco.
When I select no to the reboot, it does not present me with the screen that has the recovery option. It's a different screen with, I think, 4 options: bootloader, reboot bootloader, and 2 others I can't recall
Just notice this thread is on page 2 now. Check the last post on page one for steps on what I did.

When you boot to hboot there should be an option to do a factory reset, do that, you may have to select bootloader first. Then see if it boots normaly.

cmlusco said:
When you boot to hboot there should be an option to do a factory reset, do that, you may have to select bootloader first. Then see if it boots normaly.
Click to expand...
Click to collapse
no go.
I assume once I apply the RUU I don't need to do it every time?
I went back into hboot and selected factory reset and it just did the same boot loop. Should I try wiping the SD card 100% clean and then try the RUU file?

Droinc said:
no go.
I assume once I apply the RUU I don't need to do it every time?
I went back into hboot and selected factory reset and it just did the same boot loop. Should I try wiping the SD card 100% clean and then try the RUU file?
Click to expand...
Click to collapse
You could try it, but it sounds like the recovery partition may be messed up. The stock recovery dosent work, cwm recovery dosent work, but ruus and recoverys flash fine without error. Sounds like a messed up partition table. Do you have ADB setup on your pc?

I don't have ADB on this PC. Been a while since I've even done anything with ADB. Could you point me in the right direction on what to do to get set up?
Once set up, what steps need to be taken?
Thanks for all your help with this. It's very much appreciated.

Droinc said:
I don't have ADB on this PC. Been a while since I've even done anything with ADB. Could you point me in the right direction on what to do to get set up?
Once set up, what steps need to be taken?
Thanks for all your help with this. It's very much appreciated.
Click to expand...
Click to collapse
gotta download android sdk
http://developer.android.com/sdk/index.html
this should help http://androidforums.com/faqs/443072-adb-guide-updated-12-05-2011-a.html

Droinc said:
I don't have ADB on this PC. Been a while since I've even done anything with ADB. Could you point me in the right direction on what to do to get set up?
Once set up, what steps need to be taken?
Thanks for all your help with this. It's very much appreciated.
Click to expand...
Click to collapse
Download this http://dinc.does-it.net/ADB/ADB-Fastboot-USB-Drivers_v4_(x86)(x64).zip, and extract the contents to C:\ADB.
Connect the phone to the pc and on the pc go to device manager and look for an entry called unknown or android 1.0. Right click on it and select update driver. Select browse for driver and navigate to C:\ADB\drivers and select the adb folder. It should find the driver and update it.
Then open a cmd prompt on your pc and navigate to the C:\ADB folder. At tje prompt type adb devices , it should return a string of numbers and letters.
From there if it finds the phone you need to fastboo flash your misc partition.

Its gonna get a little complicated and require a bunch of steps. It sucks but it may fix it. I know there are already threads out there on how to fix this issue but i cant seem to find one.

When I plug the phone into the computer and power the phone on it just boot loops and the computer doesn't acknowledge it at all. In device manager there is not entry under any of the categories that says "Android..." or "unknown"

Droinc said:
When I plug the phone into the computer and power the phone on it just boot loops and the computer doesn't acknowledge it at all. In device manager there is not entry under any of the categories that says "Android..." or "unknown"
Click to expand...
Click to collapse
Crap i forgot you need to be able to boot the phone to enable usb debuging for the pc to see it. Um now im not sure what to do. Mabey format the sdcard fat32 and try the ruu again. I need to think about it, it will come to me.

Related

Phone is unstable

All of a sudden my phone has become unstable. The phone locked up, and now I cannot boot into recovery. Sometimes I can boot into the phone but then it freezes on reboot. It then cycles on the first splash image, when trying to get into recovery or ROM.
I have S-OFF and am able to use it, I have tried Fastboot reflashing recovery, S-OFF hboot, splash img and wipe userdata
Does anyone have any ideas?
deeeez said:
All of a sudden my phone has become unstable. The phone locked up, and now I cannot boot into recovery. Sometimes I can boot into the phone but then it freezes on reboot. It then cycles on the first splash image, when trying to get into recovery or ROM.
I have S-OFF and am able to use it, I have tried Fastboot reflashing recovery, S-OFF hboot, splash img and wipe userdata
Does anyone have any ideas?
Click to expand...
Click to collapse
This should not be posted in the Development section but in the Q&A section.
Can you flash an RUU? Remember to have a goldcard.
If that does not work, then follow this.
WAIT, BEFORE YOU START, CREATE A GOLDCARD. IT IS VERY NECESSARY. THINGS WILL GO WRONG IF YOU DONT.
YOU MUST BE ABLE TO BOOT GO TO THE BOOTLOADER MENU.
Firstly, download this file. http://dl.dropbox.com/u/13240777/Desire Downgrade.ZIP
Extract the files.
Run the win-down.bat file.
Follow on screen instructions.
After the process is completed, Head to the root of your SD card and check if there is a file named P99***IMG (FORGOT THE EXACT NAME BUT IT SHOULD BE SOMETHING LIKE THIS) there should be one.
Secondly, disconnect your phone and turn it off.
After that boot up your phone while pressing the volume down button and the power button.
The bootloader should be checking for files after awhile and once it found the file that is supposed to be in the root of your sd card, press the volume up button (NOT EXACTLY SURE, SHOULD BE THE ONE THAT SAYS YES AND CONTINUE)
It should be writing files to your phone. and replaces everything. E.G: HBOOT, RECOVERY,RADIO and such.
It should be writing files successfully and then it would ask you to reboot. Continue with the reboot and you should be having your Desire back to stock. Perfect.
PLEASE KEEP IN MIND THAT THERE ARE RISKS INVOLVED LIKE FAILURE OF WRITING TO THE HBOOT. PLEASE REMEMBER TO FOLLOW INSTRUCTIONS. MAINLY, DO NOT BLAME ME FOR ANYTHING THAT GOES WRONG.
FINALLY, YOU SHOULD BE READING EVERYTHING UP TO HERE AND THAT YOU MUST HAVE A GOLDCARD (A GOLD SD CARD)
Hope this helps you and please ask if you have further questions. PM me if the questions cannot be answered here. Good Luck
deeeez said:
All of a sudden my phone has become unstable. The phone locked up, and now I cannot boot into recovery. Sometimes I can boot into the phone but then it freezes on reboot. It then cycles on the first splash image, when trying to get into recovery or ROM.
I have S-OFF and am able to use it, I have tried Fastboot reflashing recovery, S-OFF hboot, splash img and wipe userdata
Does anyone have any ideas?
Click to expand...
Click to collapse
Oh yes, i also have this problems with certain roms. If your recovery cannot work thus no way to flash another rom, then just follow the above and root again.
How do I access my SDcard I cannot see it when in bootloader or fastboot
deeeez said:
How do I access my SDcard I cannot see it when in bootloader or fastboot
Click to expand...
Click to collapse
use a card reader and your pc

[Q] phone keeps restarting and wont turn on PLEASE HELP

i recently rooted my phone and after doing so i wanted to get a cyangenmod on it to utilize my root. so i went into command prompt and did fastboot flash boot boot.img so that when i go into recovery i could boot the cyangenmod 10. of course it failed and then when i tired rebooting it gets stuck in this endless reboot cycle. what do i do?
YYCsupreme said:
i recently rooted my phone and after doing so i wanted to get a cyangenmod on it to utilize my root. so i went into command prompt and did fastboot flash boot boot.img so that when i go into recovery i could boot the cyangenmod 10. of course it failed and then when i tired rebooting it gets stuck in this endless reboot cycle. what do i do?
Click to expand...
Click to collapse
You should still be able to access the HBOOT but holding down power button and volume down key, go into recovery then redo the installation of CM and see if that helps
Jadc007 said:
You should still be able to access the HBOOT but holding down power button and volume down key, go into recovery then redo the installation of CM and see if that helps
Click to expand...
Click to collapse
the thing is for some reason i cant find the CM while im in recovery, none of the folders have anything i can use in them.
YYCsupreme said:
the thing is for some reason i cant find the CM while im in recovery, none of the folders have anything i can use in them.
Click to expand...
Click to collapse
Once you are in recovery select the option mount SD CARD and it should pop up on your computer to transfer files again and then copy over the CM and redo the installation

[Q] Black Screen

On my HTC One V I unlock bootloader and rooted it successfully. It was working fine, but about 1-2 weeks later, when I was chatting with my friends on Messenger, it was starting to lag like hell until i couldn't do antyhing. I tried to turn it off and on with the power button. When I turned it on, firstly the logo "Quietly Brilliant" appeared and then...there was just a black screen. The phone was still turned on, but just with a black screen.. a slightly lighter black screen. I tried to turn it on and of. I can go to fast boot mode with Volume down+power button. I tried factory reset, but there was still the black screen. I send it to the manufacture, but they said, that the hardware is destroyed, because I've changed it. I think they mean I changed it with root and unlocking the bootloader...but I think that's not true? I don't think root or unlocking bootloader can change hardware. Yet I tried to unroot and relock the bootloader, but I can't do It if I can't connect my phone to my pc anymore. So my questions are:
1)How could I change the hardware?
2)How can I connect my phone to pc?
3)Is there a way to save my phone?
4)How does the manufacture know, that my phone is rooted when it can't be turned on, or connected to pc
5)Do they just lie about the hardware, so I must pay for it?
first of all, are you gsm or cdma? (do you have a sim?) If you can access bootloader, then you can fix your phone (99,9% of times). all you need to do is flash another rom with the correct kernel
mr_nooby said:
first of all, are you gsm or cdma? (do you have a sim?) If you can access bootloader, then you can fix your phone (99,9% of times). all you need to do is flash another rom with the correct kernel
Click to expand...
Click to collapse
Yes, I have s sim..so I have gsm i think? Right now, the manufacture is sending me back my phone. What is the bootloader exactly? Do you mean the combination of the keys volume down+power button?
If yes and I can acces to bootloader, how can I flash the rom with the correct kernel? Does it mean, my phone will be back to normal like it was at the start?
If I can't acces to bootloader, is there still a way to repair my phone?
btw I can't connect my phone to my pc...at least It didn't worked.
Don't worry, when you get back your phone tell me. If you can access your bootloader we will get your phone back to normal :thumbup:
mr_nooby said:
Don't worry, when you get back your phone tell me. If you can access your bootloader we will get your phone back to normal :thumbup:
Click to expand...
Click to collapse
Thank you very much!! How can I contact you when I get my phone back?
lddangsta said:
Thank you very much!! How can I contact you when I get my phone back?
Click to expand...
Click to collapse
first thing, when you get your phone back access the bootloader, hit fastboot and connect the phone to the pc (then after some seconds try vol up or down), it should say fastboot usb. tell me if it does (write it here)
mr_nooby said:
first thing, when you get your phone back access the bootloader, hit fastboot and connect the phone to the pc (then after some seconds try vol up or down), it should say fastboot usb. tell me if it does (write it here)
Click to expand...
Click to collapse
My phone is back. How can I access bootloader?
lddangsta said:
My phone is back. How can I access bootloader?
Click to expand...
Click to collapse
When starting your phone, hold the VOLUME DOWN BUTTON and Power buttons together
Seraz007 said:
When starting your phone, hold the VOLUME DOWN BUTTON and Power buttons together
Click to expand...
Click to collapse
When It's turned off, I hold the volume down button and power button together for 10 seconds. Then I let it go, but there's no bootloader mode. Before I sended it to the manufacture, I somehow did it, but I don't remember how.
lddangsta said:
When It's turned off, I hold the volume down button and power button together for 10 seconds. Then I let it go, but there's no bootloader mode. Before I sended it to the manufacture, I somehow did it, but I don't remember how.
Click to expand...
Click to collapse
Okay I got it. I couldn't access to bootloader because my phone was connected to my pc
mr_nooby said:
first thing, when you get your phone back access the bootloader, hit fastboot and connect the phone to the pc (then after some seconds try vol up or down), it should say fastboot usb. tell me if it does (write it here)
Click to expand...
Click to collapse
Yesm It said fastboot usb. What now?
mr_nooby said:
first thing, when you get your phone back access the bootloader, hit fastboot and connect the phone to the pc (then after some seconds try vol up or down), it should say fastboot usb. tell me if it does (write it here)
Click to expand...
Click to collapse
Yes, it said fastboot usb. What now?
Hey sorry I have to go to school now.. I'll write a little guide as soon as I come back, be patient. In order you have to unlock and root (if you haven't done it already), flash a recovery (I suggest twrp recovery, you can find it in android development or original android development-This also only if you don't have that already), factory reset from recovery, mount usb storage, copy rom to your phone, unmount, flash the rom, reboot into bootloader and flash the correct kernel found in the rom thread. This should work. I'll give you a hit when I get back tough.
mr_nooby said:
Hey sorry I have to go to school now.. I'll write a little guide as soon as I come back, be patient. In order you have to unlock and root (if you haven't done it already), flash a recovery (I suggest twrp recovery, you can find it in android development or original android development-This also only if you don't have that already), factory reset from recovery, mount usb storage, copy rom to your phone, unmount, flash the rom, reboot into bootloader and flash the correct kernel found in the rom thread. This should work. I'll give you a hit when I get back tough.
Click to expand...
Click to collapse
Its bootloader is unlocked and it's rooted. Now for the recovery i found this:
http://www.teamw.in/project/twrp2/119
They say I should download the newest recovery img, access bootloader, select fastboot, plug the device into computer and run the command:
fastboot flash recovery recoveryfilename.img into command prompt right?
Yes its right. Then you boot into recovery, and mount usb storage and with the pc copy a rom into the sd card, then unmount, from the recovery go to wipe - > factory reset, once it's done go to install and select the zip of the rom. When it's done, go back to the home page of recovery, and from there press reboot bootloader. Now do fastboot, and from the pc, put kernel in fastboot folder (the same place where you put your recovery to flash it), open cmd and type fastboot flash boot nameofkernel.img, wait for it to complete, reboot and enjoy!
mr_nooby said:
Yes its right. Then you boot into recovery, and mount usb storage and with the pc copy a rom into the sd card, then unmount, from the recovery go to wipe - > factory reset, once it's done go to install and select the zip of the rom. When it's done, go back to the home page of recovery, and from there press reboot bootloader. Now do fastboot, and from the pc, put kernel in fastboot folder (the same place where you put your recovery to flash it), open cmd and type fastboot flash boot nameofkernel.img, wait for it to complete, reboot and enjoy!
Click to expand...
Click to collapse
When I type "fastboot flash recovery recoveryfilename.img" into the command prompt..it tells me:'fastboot' is not recognized as an internal or external command, operable program or batch file
Have you downloaded the fastboot folder? And have you located it in cmd?
lddangsta said:
When I type "fastboot flash recovery recoveryfilename.img" into the command prompt..it tells me:'fastboot' is not recognized as an internal or external command, operable program or batch file
Click to expand...
Click to collapse
i think you'll be better off flashing recovery by the all in one toolkit
mr_nooby said:
Have you downloaded the fastboot folder? And have you located it in cmd?
Click to expand...
Click to collapse
I have a folder named Android an there's: adb.exe, AdbWinApi.dll, fastboot.exe, Unlock_code.bin
Do you mean this?
Yes, now create a folder on the desktop called fastboot and copy those files in that folder. Then in cmd type cd desktop (enter) cd fastboot (enter), put the recovery in that folder, connect the phone on fastboot usb and type the recovery command

Nexus 7 2013 stuck at Google screen

So, I was using my Nexus during my class today and it was working great.
After class, I walked to my next class with the tablet in my hand, I did not drop it or anything, when I got to my next class the lock screen was unresponsive.
I was still able to take a screen shot, so the tablet wasn't frozen, but the touch screen was not working at all. All of the hardware buttons worked fine.
I let it sit for about 2 hours and the problem persisted.
I just did a soft reset, holding the power button down for 10 seconds, and it shutdown and rebooted, but its now stuck on the Google screen.
Anyone know what is wrong or how I can fix it?
Thank you
See this thread: http://forum.xda-developers.com/showthread.php?t=2381582
krazzyjman said:
So, I was using my Nexus during my class today and it was working great.
After class, I walked to my next class with the tablet in my hand, I did not drop it or anything, when I got to my next class the lock screen was unresponsive.
I was still able to take a screen shot, so the tablet wasn't frozen, but the touch screen was not working at all. All of the hardware buttons worked fine.
I let it sit for about 2 hours and the problem persisted.
I just did a soft reset, holding the power button down for 10 seconds, and it shutdown and rebooted, but its now stuck on the Google screen.
Anyone know what is wrong or how I can fix it?
Thank you
Click to expand...
Click to collapse
Return it.
You have a defective unit.
[email protected] said:
Return it.
You have a defective unit.
Click to expand...
Click to collapse
Another one of many. ASUS quality control FTW.
anjelika said:
See this thread: http://forum.xda-developers.com/showthread.php?t=2381582
Click to expand...
Click to collapse
This thread doesn't work for me since my nexus is in a bricked like state
hard reset ?
hard reset always works for me. 20 seconds
krazzyjman said:
This thread doesn't work for me since my nexus is in a bricked like state
Click to expand...
Click to collapse
Have you tried entering bootloader?
[Info] Guide to entering safe mode, bootloader, stock recovery
I really doubt you are in bricked mode or it wouldn't even show google. If it is stuck on google it is having trouble loading the OS.
Most likely you can go into fastboot mode and just flash your /system and it will begin working again with no loss of data.
sfhub said:
Have you tried entering bootloader?
[Info] Guide to entering safe mode, bootloader, stock recovery
I really doubt you are in bricked mode or it wouldn't even show google. If it is stuck on google it is having trouble loading the OS.
Most likely you can go into fastboot mode and just flash your /system and it will begin working again with no loss of data.
Click to expand...
Click to collapse
My problem is I can't turn the tablet off. When I hold the power button it just restarts.
Also I tried the hard reset and it does nothing. Just stays on the Google screen
Is your device rooted? If not that is just rediculous on asus's part
slamdunksaliby said:
Is your device rooted? If not that is just rediculous on asus's part
Click to expand...
Click to collapse
My device is not rooted at all.
I've had it for 2 days.
I have to say, I am very disappointed in all of these issues.
I would return it..I'm sorry to hear that I have had troubles myself with two devices so far
krazzyjman said:
My problem is I can't turn the tablet off. When I hold the power button it just restarts.
Also I tried the hard reset and it does nothing. Just stays on the Google screen
Click to expand...
Click to collapse
Did you specifically try to get into bootloader mode using the post I mentioned.
You need to Press Power+VolDown continuously until the bootloader menu comes up?
The fact that you are getting to the Google screen at all means your bootloader is still working so I find it hard to understand why you wouldn't be able to get into bootloader mode.
sfhub said:
Did you specifically try to get into bootloader mode using the post I mentioned.
You need to Press Power+VolDown continuously until the bootloader menu comes up?
The fact that you are getting to the Google screen at all means your bootloader is still working so I find it hard to understand why you wouldn't be able to get into bootloader mode.
Click to expand...
Click to collapse
It was not working, but my tablet just died and I was able to charge and get into the bootloader.
Now to see if it will work.
sfhub said:
Did you specifically try to get into bootloader mode using the post I mentioned.
You need to Press Power+VolDown continuously until the bootloader menu comes up?
The fact that you are getting to the Google screen at all means your bootloader is still working so I find it hard to understand why you wouldn't be able to get into bootloader mode.
Click to expand...
Click to collapse
What do I do once into the bootloader mode?
Start, restart bootloader, or recovery?
krazzyjman said:
What do I do once into the bootloader mode?
Start, restart bootloader, or recovery?
Click to expand...
Click to collapse
Well since you are getting stuck on Google, that means your ROM (/system) is not loading.
I would flash boot.img and system.img from the factory restore.
http://developers.google.com/android/nexus/images#razor
The restore is in .tar.gz format and within the tar there is a zip file. Within that zip file is boot.img and system.img. You need to extract those (ungzip, then untar, then unzip) and place them in your adb directory.
Boot your tablet into bootloader mode, connect the USB cable, make sure it is recognized as android bootloader interface.
Type
fastboot flash boot boot.img
fastboot flash system system.img
assuming no errors
fastboot reboot
If on the reboot you still get stuck, push and hold Power for 30-60 seconds and try again.
Fails a second time, something more serious is probably wrong.
If you get stuck on X instead of Google, that means something may be wrong with your user data. Try the 60 second reboot thing again. If it is still stuck on X, boot into recovery and do a wipe data factory reset. See previous post for how to get into recovery.
sfhub said:
Well since you are getting stuck on Google, that means your ROM (/system) is not loading.
I would flash boot.img and system.img from the factory restore.
http://developers.google.com/android/nexus/images#razor
The restore is in .tar.gz format and within the tar there is a zip file. Within that zip file is boot.img and system.img. You need to extract those (ungzip, then untar, then unzip) and place them in your adb directory.
Boot your tablet into bootloader mode, connect the USB cable, make sure it is recognized as android bootloader interface.
Type
fastboot flash boot boot.img
fastboot flash system system.img
assuming no errors
fastboot reboot
If on the reboot you still get stuck, push and hold Power for 30-60 seconds and try again.
Fails a second time, something more serious is probably wrong.
If you get stuck on X instead of Google, that means something may be wrong with your user data. Try the 60 second reboot thing again. If it is still stuck on X, boot into recovery and do a wipe data factory reset. See previous post for how to get into recovery.
Click to expand...
Click to collapse
Where am I typing in those lines?
And all the files I need are in the download link?
sfhub said:
Well since you are getting stuck on Google, that means your ROM (/system) is not loading.
I would flash boot.img and system.img from the factory restore.
http://developers.google.com/android/nexus/images#razor
The restore is in .tar.gz format and within the tar there is a zip file. Within that zip file is boot.img and system.img. You need to extract those (ungzip, then untar, then unzip) and place them in your adb directory.
Boot your tablet into bootloader mode, connect the USB cable, make sure it is recognized as android bootloader interface.
Type
fastboot flash boot boot.img
fastboot flash system system.img
assuming no errors
fastboot reboot
If on the reboot you still get stuck, push and hold Power for 30-60 seconds and try again.
Fails a second time, something more serious is probably wrong.
If you get stuck on X instead of Google, that means something may be wrong with your user data. Try the 60 second reboot thing again. If it is still stuck on X, boot into recovery and do a wipe data factory reset. See previous post for how to get into recovery.
Click to expand...
Click to collapse
I figured out where to type, but I have to unlock my bootloader?
I have no way to enable usb debugging since I cant tun on the device, right?
krazzyjman said:
I have no way to enable usb debugging since I cant tun on the device, right?
Click to expand...
Click to collapse
You don't need to enable USB debugging for fastboot mode.
You just need to press Power+VolDown until you get into the bootloader. That is fastboot mode. It will install Android Bootloader Interface (usb debugging does android debug bridge interface)
I actually didn't realize you weren't unlocked. If that is the case, the unlock process will erase your userdata, so you might as well just do the full factory restore.
First goto bootloader mode using Power+VolDown and connect USB, type
fastboot oem unlock
You'll see a question on the tablet screen, Press VolUp to go to yes and Power to select.
On the command prompt in windows, you should see it erase userdata and cache.
On the bootloader screen it should have "Start" highlighted (if not, use VolDown to cycle until you see "Start"). Press Power to accept. You should see Google, then it'll go into recovery and format userdata and cache. It'll then try to boot and since /system is having issues, you'll be stuck in Google again.
Go back into bootloader mode, hold Power+VolDown for a while until you see the bootloader screen.
Now grab the factory image as above, gunzip, untar, and you should have a folder razor-jss15j
Copy these files from your adb directory to the razor-jss15j directory
adb.exe
fastboot.exe
AdbWinApi.dll
AdbWinUsbApi.dll
In command prompt in the razor-jss15j directory, type
flash-all
It should output a bunch of stuff, essentially writing a factory image to your tablet.
When it is done, it'll reboot and hopefully you'll get the initial setup window.
I wrote this up from memory, so hopefully I didn't forget stuff. If something doesn't seem right just ask.
Thanks for all of your help.
It really means a lot you took the time to help me.
I'm going to Best Buy today and I am going to see if I can do an exchange.
If not, I will try this later.
Again, thank you

[Q] Possibly Softbricked Zenfone 2 after CyanogenMod 12.1 install

Hi guys, I have an issue with my Zenfone 2 (ZE551ML).
I flashed CyanogenMod 12.1 and everything was working fine. That is, until I decided I wanted to go back to stock ROM. That's when everything went wrong.
1) I went into recovery mode (using Power + Volume UP).
2) I wiped cache partition (probably my first mistake)
3) I restored to factory settings (possibly my second mistake)
4) After this I tried to flash the "recovery1.img" of the stock ROM I had.
5 ) That didn't work so I tried using ADB to flash different ".zip" files (all firmware downloaded from Asus website)
When that didn't work either, I abandoned and rebooted the phone. But it doesn't boot anymore.
It is stuck on the Asus screen and nothing happens.
Does anyone know if and how I can get out of this situation?
I must insist on the fact that I am only a novice. Until now I've only ever known iOS and have no knowledge whatsoever of how Android works.
I already posted my question here ("http://forum.xda-developers.com/general/xda-assist/possibly-softbricked-zenfone-2-t3248318") and was told I might want to try posting it here as well. I hope one of you can help me repair my mess !
Download one click root, the one with CWM recovery. Place the factory firmware on your external SD card. Run the one click batch file. Type ACCEPT, press enter, the type T4 for option 4, press enter. Let the phone boot into CWM recovery. Select the option to update from external SD, pick your file and wait about 5 mins. Back to stock you go. By the way, to get into fastboot press and hold volume up + power wait for vibration then quickly press volume down about 3 times you should be able to get to fast boot, the run the one click batch.
shawnchalfant said:
Download one click root, the one with CWM recovery. Place the factory firmware on your external SD card. Run the one click batch file. Type ACCEPT, press enter, the type T4 for option 4, press enter. Let the phone boot into CWM recovery. Select the option to update from external SD, pick your file and wait about 5 mins. Back to stock you go. By the way, to get into fastboot press and hold volume up + power wait for vibration then quickly press volume down about 3 times you should be able to get to fast boot, the run the one click batch.
Click to expand...
Click to collapse
Thanks for the reply. Do you have a link for the one click root with CWM Recovery ? Can't seem to find it... Also, when I connected my phone to the computer and opened oneclickroot (basic) it says my phone needs to have USB debugging activated (which it did).
I can't get into recovery mode anymore, the phone just loops back to fastboot with no error message.
You just need fast boot only. Look around the forum for the CWM root its here and esy to find.
shawnchalfant said:
You just need fast boot only. Look around the forum for the CWM root its here and esy to find.
Click to expand...
Click to collapse
Found it but it doesn't do anything. The device doesn't even appear when I type "adb devices" in cmd. Thanks for trying to help but I'll just send it somewhere it can be fixed. I must have deleted the whole OS and now the phone is just trying to reboot but there is nothing to reboot.
Boot into fastboot, Vol Up + Power, once it vibrates quickly press and hold volume down a few seconds. Fastboot should appear. Then run the batch file. Adb does not run in fastboot mode.
m3j said:
Found it but it doesn't do anything. The device doesn't even appear when I type "adb devices" in cmd. Thanks for trying to help but I'll just send it somewhere it can be fixed. I must have deleted the whole OS and now the phone is just trying to reboot but there is nothing to reboot.
Click to expand...
Click to collapse
there is still hope ... go for a lower version of recovery, boot (flash it in fastboot) and then keep the rom by keeping it in the external sd card renaming it to MOFDS_Update (i dont remember the name ). flashing should be done on its own...
search "Tutorial Upgrade / Downgrade / Unbrick Zenfone 2" in Asus ZenTalk. it helps for me
Thank you all for trying to help but I wasn't able to repair the phone.
I sent it back and by some miracle they accepted to give me my money back. Buying a new one now but I won't do anything stupid with it this time !

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