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My HTC Desire has a serious issue with battery life. Although I shut down most programs and connections, the battery lasts about 3 hours only. Also I have noticed that the phone gets quite hot on the back by the micro SD card. Do you think that my phone is faulty?
I posted the same question on,
http://www.htcdesireforum.com/htc-desire-troubleshooting/desire-overheating/
but not many inputs, does anyone else got the same issue?
mmmm 3 hours? i think its faultly.. my one last more or less a day with normal usage. gets warm when i use it a lot.
checkout the thread on excessive battery usage before you deem it as faulty.
ardsar said:
checkout the thread on excessive battery usage before you deem it as faulty.
Click to expand...
Click to collapse
can you please point me to the right thread? thanks.
coolfx35 said:
can you please point me to the right thread? thanks.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=666404
There are many tips in this thread and how to identify which application is using the most battery, and which are causing the device not to sleep correctly. Its a long thread, but worth the read.
If it is only lasting three hours no matter what you do, and it's getting THAT hot, then yeah... I would say there is an issue. Maybe it is shorting out somewhere. I would take it back if I were you. It can have poor battery life under VERY heavy use, but that's still pretty extreme... and I have never seen my battery get above 39c.
I had this last night, but only while I was charging the phone. I pulled the battery & it was around the microSD that was hottest. Took it out & replaced n rebooted...haven't had any problems since.
Doub't the microSD caused the problem but might be worth a try. Either that or when I rebooted I didn't start the app that caused the overheating.
Does it overheat if you just do nothing with it when u reboot?
cbanbury said:
I had this last night, but only while I was charging the phone. I pulled the battery & it was around the microSD that was hottest. Took it out & replaced n rebooted...haven't had any problems since.
Doub't the microSD caused the problem but might be worth a try. Either that or when I rebooted I didn't start the app that caused the overheating.
Does it overheat if you just do nothing with it when u reboot?
Click to expand...
Click to collapse
So far it doesn't happen, I will keep you guys posted.
thanks for the help.
Hot Battery
I received my HTC on Tues night and within half an hour the palm of my hand was burning inside and yet still not healed (Thurs AM). P10 of the safety guide says this is nonionizng radiation (sounds unhealthy). I believe that the aerial is just beside the SIM and card slot and holding this next to your palm is warned against in the manual. Bit strange since that is how you would hold a PDA. However, I informed my service provider (Three) and they said it must be a fault so are replacing (with new apparently). Slighlty concerning however I will reserve the option to refund until I see the new handset. I might add that I have HTC's XDA Guide for bus. and that battery also gets very hot, but not as quick! Why put an aerial next to a battery, the combination of the two, I beleive is casuing heat issues.
my phone gets extremely hot ! sometimes up to 56 degree C !! and suddenly it reboots!
StrongOneX said:
my phone gets extremely hot ! sometimes up to 56 degree C !! and suddenly it reboots!
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Click to collapse
56c?! That's probably the highest I've heard of? What are you doing when it gets that hot, charging?
Sent from my HTC Desire using XDA App
GANJDROID said:
56c?! That's probably the highest I've heard of? What are you doing when it gets that hot, charging?
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
My phone was charging, WiFi was ON and I was browsering the internet, then i watched a movie. suddenly it started to smell like pommes frites. The phone was lying on a sleeping bag ( which is air tight and works like a heat shield ) and seriously it almost went flame on! lol
StrongOneX said:
My phone was charging, WiFi was ON and I was browsering the internet, then i watched a movie. suddenly it started to smell like pommes frites. The phone was lying on a sleeping bag ( which is air tight and works like a heat shield ) and seriously it almost went flame on! lol
Click to expand...
Click to collapse
I would seriously reconsider your usage when charging. The highest mine has gotten was 40c. Just take into account that the bottom of your screen will also get near that temp, so be very careful
Sent from my HTC Desire using XDA App
reached today 49,5 °C by simply navigating and charging via my car-charger at the same time... battery-status showed status "overheated"
is this normal?!
cheers
b
berre said:
reached today 49,5 °C by simply navigating and charging via my car-charger at the same time... battery-status showed status "overheated"
is this normal?!
cheers
b
Click to expand...
Click to collapse
Erm, no.
I'd consider mine overheated if it gets over 35c.
StrongOneX said:
my phone gets extremely hot ! sometimes up to 56 degree C !! and suddenly it reboots!
Click to expand...
Click to collapse
Wow, thats hot. Farrr too hot
berre said:
reached today 49,5 °C by simply navigating and charging via my car-charger at the same time... battery-status showed status "overheated"
is this normal?!
cheers
b
Click to expand...
Click to collapse
highest I've seen is 38°C, I believe above 45 is extremely hot
I've had to send mine back to HTC for "stress testing" as mine can't even get past 33°C without going into a reboot loop . It gets that hot just with some light use of GPS + Maps or Mobile Internet + Browsing.
Hopefully they at least replace the MoBo or possibly even the whole phone doubtful though...
hehe, my active holder in the car is in such a place I aim the vent/blower at the back of the Desire. No overheating while navigating with the airco on!
But I guess having something this fast (1ghz) in such a small package which uses quite some power as well means it's going to be hot real fast.
Although I don't find the Desire -that- much warmer/hotter than some of the other phones I've owned.
I guess when your Desire gets really hot (over 40C-45C or something) you can always give HTC or the warranty service a call. Perhaps when some parts don't sit properly on the cpu (something like a cooling frame or whatever), temperatures will rise a lot. And might even cause the phone to reboot.
Hi, I had similar problems that is very evident when i started playing games. I sent back to HTC 3 times before they finally replaced my mobo. I suggest you guys do the same
Hi all !
I am not new to this website, have been browsing around for quite some time now, but have registered only now, and that is mainly because i have a question that needs to be answered.
I will be getting my new Desire HD in another 3 days, and I have opted for the Cash-on-Delivery option. The retailer sending me the phone has allowed me to check the phone fully before making the payment. I would be getting 1 hour to do all the checking I want. So, basically my question is :
What all hardware/software things I need to check in that one hour to make sure that i've got a good piece ?
I would really appreciate all the help as I dont want to waste my hard-earned money on a product that is not up to the mark.
Thanks guys !
Maxx
Check the hardware. Mainly the battery cover and the SIM-cover. Also, look for dust under the screen (Not anything normal, but it happens). Don't forget to test the proximity sensor (just make a call and check if the screen turns off when you're talking)
That's about it!
@BazookaAce: Thanks mate ! Would check for these things once i get the phone.
Also, does the phone require the normal sized SIM, or the smaller one (as used in the Iphone 4), cuz if its the smaller sized one, then i'd have to get some things for that.
Maxx
It uses the regular one. (The "big")
Okay... thanks bazooka !
Also, to get the maximum juice out of a laptop's battery, we should completely drain the battery after the first full charge, and then repeat the cycle 2-3 times. Is this applicable on this phone also ?
Dial *#*#3424#*#* and run all the diagnostic tests. Make sure you verify there are no dead pixels on all RGB coloured screens.
Sent from my Desire HD using XDA App
dcsastudent said:
Okay... thanks bazooka !
Also, to get the maximum juice out of a laptop's battery, we should completely drain the battery after the first full charge, and then repeat the cycle 2-3 times. Is this applicable on this phone also ?
Click to expand...
Click to collapse
Yes. The battery needs to be conditioned properly to reach its full capacity.
For some reason my HTC at the bottom is getting very hot and rebooting because of it. I pulled the battery and with the charger in and battery out its still overheating. With just the battery it is also overheating and now it's not charging.
No software changed so it has to be hardware, can anyone tell me if their Desire gets hot at the bottom with charger in and battery out? If so I might be able to try a new battery (the current one isn't getting hot at all). Phone was bought second hand so I could be stuffed!
Cheers, Andrew
Sometimes with hard use (many downloads at the same + 720p streaming and charging) the battery take over 45C. But never reeboot. So i think you have a battery failure, or even worth, a motherboard failure.
Sent from my HTC Desire using XDA App
I'm gonna go with what you said.
Doubt its the battery (not ruling it out though).
My desire kept rebooting when I used GPS / Wifi or mobile data. I just took it back.
Hope you're still under warrantee.
Nope, last phone I buy without one.
It's basically dumping all power including that in the battery into heat, I presume the GPRS chipset has failed as I lost signal. Battery drained extremely fast and now wont charge as the full 500mA from the USB is going into heat.
New mainboard time. Finding one though...
i doubt its a motherboard problem.
more just a problem with heavy use. maybe try not to do 10 things at the same time.
it is still a mobile phone afterall.
Err no, liquidmonkey it doesnt work like that.
IF its overheating to the point where its constantly rebooting, then its a hardware failure. All this stuff about putting phones in the freezer is a load of rubbish, just like the old Xbox 360 towel trick. If its overheating - its faulty.
just got my Desire back from vodafone, new mainboard, i already tested in sunny Lisbon (27c) working in the sun, for navigation in the car with google maps navigation, *
the old one, in direct sun lite it would not stay on for 5m.
Now it is ok!
and since it is a new mainboard and IMEI, i have a renew 2 YEAR WARRANTY . thx voda... lol
but that's not all, they also changed my screen from a SLCD to a OMOLED ???
and i don't think that's ok!
when i delivered my desire to vodafone, they lent one other htc desire to me, it also was amoled, but it add much better viewing angle, and less tending to blue.
my new screen was a very poor viewing angle because the colors tend to much to the blue when i tilt the phone, it also is very bright, does not have as much definition as the SLCD, and i think the one voda lent to me ad also better definition, but at least the black is really black and color very vivid!
do you think that what i have *seen, 3 different screen's in 1 week, and considering the characteristics of my new screen, are normal for amoled screen? ?
thx in advance (sorry for the inglish)
hi guys ! its a overheating problem 100% didnt find a fix yet...
pacattosul said:
hi guys ! its a overheating problem 100% didnt find a fix yet...
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Click to collapse
Mine will get very hot if charging whilst playing video or using GPS but I think its only rebooted once.
I have bigger problems with my other phone, in comparison the desire really is a cool phone.
I guess you could try under clocking it if you have problems?
Long time lurker here. I have a One X I got on launch and it has been very good so far, no issues at all and great build quality. However, I noticed that today I had issues with getting a signal (had to restart my phone 3 times to get a signal) and then after charging my phone it got very hot and went from 100% to 64% battery in 8 mins. However, since then I have charged it and it seems fine again, battery back to normal. Is this just a one off or is it a sign than the phone is going on the blink? I don't really wanna return/replace it, so would I be sensible to just put it down to an anomaly or is this a sign that the phone is buggered?
Well it depends if you have a custom rom/mods/root/buggy apps. Sometimes it's just a blip in the Android system. It takes quite a bit of testing to point out the problem.
Sent from my HTC One X using XDA
Unfortunately this wasn't a one off. Tried charging the phone today and after being on charge for 7 hours, the phone got very very hot and the battery actually went down 20%. Going to return it. Shame, fit and finish was perfect on it
If you don't see any games/strange apps running in Task Manager, then yea, sounds like something wrong.
Might try Factory reset, just to be sure and don't rush anything when its setting up, don't do any reboots unless it asks, so that you don't interrupt any setup process. When I got mine, I didn't reboot for first few days (because I didn't even have a need to do that).
I just felt that my phone got overheat. When I download file using 3g. Was this normal?
Sent from my HTC One X using Tapatalk 2
The charge time on my phone was scandalous so hopefully that was restricted to the one phone also, took 12 hours one time to get from 40-80%.
To make things even better, I can't get my sim to work on my old phone now! Hopefully Amazon send me a new one pretty quickly
I got my new phone today but the fit and finish isn't so good. The volume button rattles which is annoying. The 3 soft keys also don't vibrate when I touch them which is strange. Anyone else had this problem?
Get betterbatterystats & see what's eating your battery,
Which app does the android battery stats show as your main battery consumptions?
As for overheating, get a temp app & see what its running at - although hot to touch, it might be in safe regions - HTC have said its completely normal to run at ie. 55c
Sent from my Xoom using Tapatalk 2
Hello!
I have a big problem with a new phone HTC One X, which I bought last Friday. During battery charge, upon reaching 75-80%, the phone overheats, stop charging and sometimes even restarts.
In the sleepy state, not in charge, the battery temperature is between 36 and 40.5 degrees Celsius (96.8 ºF - 104.9 ºF), and when charging jumps to 48-55 degrees Celsius (118.4 - 131 ºF), where overheating occurs, stop charging and sometime restart the device. The back of the phone gets very hot. Because of overheating, I cannot charge the device to 100%.
I think this started happening since the last update (1.29.401.7), but I'm not sure.
This is second HTC One X within less than a week that i use, because the first had display defect (orange blur spot in left-bottom corner). This is very uncomfortable situation.
I sent this to HTC and waiting for an answer.
The phone very Commonly Approaches 45 Celsius and above ...
however, it should not reach such high temperatures on Standby, Mine will lower to around 21 Celsius if I leave it charging without touching it.
Then, the average temperature while in Normal use (Music, Facebook, calls, texts) is around 36 Degrees.
pristis said:
Hello!
I have a big problem with a new phone HTC One X, which I bought last Friday. During battery charge, upon reaching 75-80%, the phone overheats, stop charging and sometimes even restarts.
In the sleepy state, not in charge, the battery temperature is between 36 and 40.5 degrees Celsius (96.8 ºF - 104.9 ºF), and when charging jumps to 48-55 degrees Celsius (118.4 - 131 ºF), where overheating occurs, stop charging and sometime restart the device. The back of the phone gets very hot. Because of overheating, I cannot charge the device to 100%.
I think this started happening since the last update (1.29.401.7), but I'm not sure.
This is second HTC One X within less than a week that i use, because the first had display defect (orange blur spot in left-bottom corner). This is very uncomfortable situation.
I sent this to HTC and waiting for an answer.
Click to expand...
Click to collapse
Alright,
I Did Have This Problem Last Night Infact, What I Did Though Was Install A Custom Rom With Better Management And So Far It Seems To Have Fixed It Fine!
Might Be Worth Using A Different Rom?
pristis said:
Hello!
I have a big problem with a new phone HTC One X, which I bought last Friday. During battery charge, upon reaching 75-80%, the phone overheats, stop charging and sometimes even restarts.
In the sleepy state, not in charge, the battery temperature is between 36 and 40.5 degrees Celsius (96.8 ºF - 104.9 ºF), and when charging jumps to 48-55 degrees Celsius (118.4 - 131 ºF), where overheating occurs, stop charging and sometime restart the device. The back of the phone gets very hot. Because of overheating, I cannot charge the device to 100%.
I think this started happening since the last update (1.29.401.7), but I'm not sure.
This is second HTC One X within less than a week that i use, because the first had display defect (orange blur spot in left-bottom corner). This is very uncomfortable situation.
I sent this to HTC and waiting for an answer.
Click to expand...
Click to collapse
HTC have already said its not 'overheating' & that its normal for the phone to run around 55c.
Sent from my Xoom using Tapatalk 2
chrisjcks said:
HTC have already said its not 'overheating' & that its normal for the phone to run around 55c.
Sent from my Xoom using Tapatalk 2
Click to expand...
Click to collapse
Actually the temperature is more than 55. I left the device to reach 66 degrees, then I switch it off from the power adapter, because the phone was very very hot. This is not normal. Still I don't have an answer from HTC about that.
Overheating reply from htc
MY E-EMAIL
Hello!
I have a problem with HTC One X, who bought a week ago. When charging, the battery heats up to above 66 degrees Celsius and more (150.8 F). Phone can not be charged up to 100% and is very very hot. The battery runs out very quickly because it is overheated.. Can I replace the device because it obviously is a defect?
HTC ANSWER
Thank you for contacting HTC.
With regards to your enquiry, kindly note that, we have already started on issuing an update for your phone. The update will be issued as soon as possible, once the update is released, you will be receiving a notification on your device stating that an update is available.
You can also try the following:
From the Home screen go to Menu> Settings> About Phone> System Updates, and tap Check now. If any software update message shows up, please follow the on screen instruction.
If you did not get the update please try to get the update manually by doing the following:
On your phone, from the Home screen, tap Phone and dial in *#*#682#*#*
If any software update message shows up, please follow the on screen instruction.
Please manually change the date on your phone to one month from today. This will trigger an automatic check in with the update servers and you will get the appropriate update.
If any software update message shows up, please follow the instruction on screen.
if your rooted mount the system as R/W then go to /sys/kernel/debug/tegra_hotplug
open max_cpu and change it from 4 too 2, that will limit your phone too 2 cores till you restart.
games still run smooth and no lag anywhere but its much cooler.
pristis said:
MY E-EMAIL
Hello!
I have a problem with HTC One X, who bought a week ago. When charging, the battery heats up to above 66 degrees Celsius and more (150.8 F). Phone can not be charged up to 100% and is very very hot. The battery runs out very quickly because it is overheated.. Can I replace the device because it obviously is a defect?
HTC ANSWER
Thank you for contacting HTC.
With regards to your enquiry, kindly note that, we have already started on issuing an update for your phone. The update will be issued as soon as possible, once the update is released, you will be receiving a notification on your device stating that an update is available.
You can also try the following:
From the Home screen go to Menu> Settings> About Phone> System Updates, and tap Check now. If any software update message shows up, please follow the on screen instruction.
If you did not get the update please try to get the update manually by doing the following:
On your phone, from the Home screen, tap Phone and dial in *#*#682#*#*
If any software update message shows up, please follow the on screen instruction.
Please manually change the date on your phone to one month from today. This will trigger an automatic check in with the update servers and you will get the appropriate update.
If any software update message shows up, please follow the instruction on screen.
Click to expand...
Click to collapse
Does this mean they are already pushing out another update after 1.29 ;O
And were still waiting for 1.29 in the uk -.-
My One X overheats as well, but it doesnt restart.
Sent from my HTC One X using XDA Premium App
~Immo~ said:
Does this mean they are already pushing out another update after 1.29 ;O
And were still waiting for 1.29 in the uk -.-
Click to expand...
Click to collapse
Yes, we wait for next update with fix, because this version (1.29.401.7) has overheats problem.
Maybe you still don't receive 1.29, because there have this bug.
pristis said:
Yes, we wait for next update with fix, because this version (1.29.401.7) has overheats problem.
Maybe you still don't receive 1.29, because there have this bug.
Click to expand...
Click to collapse
Are you sure there are overheating issues on 1.29? For I am on this version and for me it feels less hot when running games compared with 1.28. I even would pretend that on my phone any problem concerning heat has been fixed with this ota...
Sent from my HTC One X using XDA
Dellocatus said:
Are you sure there are overheating issues on 1.29? For I am on this version and for me it feels less hot when running games compared with 1.28. I even would pretend that on my phone any problem concerning heat has been fixed with this ota...
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I have overheat problem when charging since last update 1.29.401.7. HTC told me today for upcoming update with fix about that.
pristis said:
I have overheat problem when charging since last update 1.29.401.7. HTC told me today for upcoming update with fix about that.
Click to expand...
Click to collapse
For the meantime you can try to charge your phone while it is in the fridge. Its not easy to get a power connection in there, but its worth a try.
A German pc magazine tried that to get even better results in benchmarks and this might also prevent your phone from overheating while charging ...
theliquid said:
For the meantime you can try to charge your phone while it is in the fridge. Its not easy to get a power connection in there, but its worth a try.
A German pc magazine tried that to get even better results in benchmarks and this might also prevent your phone from overheating while charging ...
Click to expand...
Click to collapse
Haha! Benchmarking antutu in the fridge now as i write this message. This ought to be interesting hahah! By the way, it's nice to see another Austrian with A1 on XDA. I thought i'd be the only one lurking around these forums.
shadehh said:
Haha! Benchmarking antutu in the fridge now as i write this message. This ought to be interesting hahah! By the way, it's nice to see another Austrian with A1 on XDA. I thought i'd be the only one lurking around these forums.
Click to expand...
Click to collapse
i did mine sitting on a 120 MM fan boosted my score by almost 1000 lol make sure you post a in and out of score
shadehh said:
Haha! Benchmarking antutu in the fridge now as i write this message. This ought to be interesting hahah! By the way, it's nice to see another Austrian with A1 on XDA. I thought i'd be the only one lurking around these forums.
Click to expand...
Click to collapse
There are some others Austrians with A1 on XDA, just keep looking around
This fridge-method should bring you some betters stats
The article compared normal HTC One X in Coremark = ~12924 and cooled HTC One X in Coremark = ~14693 ...
treebill said:
i did mine sitting on a 120 MM fan boosted my score by almost 1000 lol make sure you post a in and out of score
Click to expand...
Click to collapse
Normally benchmarked on antutu between 10500 to 11300. This time, at a battery level of 68% it was able to hit 11798. Battery was at 68% though, i'm going to test it again when phone's fully charged. Fun stuff
Same to me
I have the same overheating problem specially when I try to charge it while switched off.
When i recording video on full HD my one x is overheating and SIM goes offline so i have to reenter the pin again when device get cool back...
Mine sometimes goes really hot when in my pocket, like really REALLY hot. But when I try and see what's going on the phone won't wake/come on. I can't power it on/off at all. Only way to resolve is to hook it up to a power source and then it powers on and cools down. Has done it 2 or 3 times to me now in 6 weeks.