I'm sick of the overheating on this device, it will go over 40 degrees when I'm just texting and have facebook open. Sometimes it goes to 55 when playing a game for a while. Could someone advise me if/ how I should go about returning it for a refund? I bought it from Amazon.
Sent from my HTC One X using XDA
UnixxinU said:
I'm sick of the overheating on this device, it will go over 40 degrees when I'm just texting and have facebook open. Sometimes it goes to 55 when playing a game for a while. Could someone advise me if/ how I should go about returning it for a refund? I bought it from Amazon.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Was it doing that out of the box or after you added your apps to it? If you hard reset it, does it continue to do it? If yes, the device is defective. If not, it could be a specific app that might not work with Teg3 or might not be optimized for ICS.
You need to read the T&C from Amazon to figure out what your options are and they're different depending on if you bought if from Amazon direct or one of their marketplace resellers.
BarryH_GEG said:
Was it doing that out of the box or after you added your apps to it? If you hard reset it, does it continue to do it? If yes, the device is defective. If not, it could be a specific app that might not work with Teg3 or might not be optimized for ICS.
You need to read the T&C from Amazon to figure out what your options are and they're different depending on if you bought if from Amazon direct or one of their marketplace resellers.
Click to expand...
Click to collapse
I bought it from Amazon direct. It seems like it was at a high temperature out of the box, but it got progressively worse. Either way, after reading the T+C on their website, I'm not sure if my problem applies to it.
UnixxinU said:
I bought it from Amazon direct. It seems like it was at a high temperature out of the box, but it got progressively worse. Either way, after reading the T+C on their website, I'm not sure if my problem applies to it.
Click to expand...
Click to collapse
Amazon direct is really liberal and you shouldn't have a problem returning it or exchanging.
Related
I found an ad for a HTC one X that has apparently only been used for 3 days, so it is sorta brand new. The seller is asking for 425$ and most of the One Xs seem to retail for 600-700$. I've never bought a phone like this before and I am just a little skeptical. Is there any possible way to be scammed, i.e could this be a duped/fake One X? I guess my question is what sort of inspections can I perform to ensure that I am not being scammed and that the phone is in great condition? Thank you in advance.
Yes people can scam you but this is a great community. You can ask for imei number and check phone recycle sites to see if it recognised it. Also when paying through paypal you can always raise a dispute if he fails to send it and claim a refund. Request photos of it wrapped ready to send. See photos before u buy with his xda name and date on paper in the pic with the phone and get tracking number. If its in marketplace its a good place to buy people are trust worthy here just request pics like I said and stop worrieng
Sent from my HTC One X using Tapatalk 2
Ahh I see. I just messaged him asking for the IMEI number. I am actually meeting this seller in person. We are just going to meet at a local coffee shop and make the exchange so I will get to see the phone prior to buying it. Anything I should look out for/inspect? Haha, you're right, I should stop worrying. Thank for your advice man!!!
leejames55 said:
Yes people can scam you but this is a great community. You can ask for imei number and check phone recycle sites to see if it recognised it. Also when paying through paypal you can always raise a dispute if he fails to send it and claim a refund. Request photos of it wrapped ready to send. See photos before u buy with his xda name and date on paper in the pic with the phone and get tracking number. If its in marketplace its a good place to buy people are trust worthy here just request pics like I said and stop worrieng
Sent from my HTC One X using Tapatalk 2
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Click to collapse
SolidSnake1010 said:
Anything I should look out for/inspect?
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Screen flicker, gaps, 'ripple screen', scratches, etc. Might not be a big problem but you can probably negotiate the price down a little if there is any.
Sent from a 15" screen.
cronus101 said:
Screen flicker, gaps, 'ripple screen', scratches, etc. Might not be a big problem but you can probably negotiate the price down a little if there is any.
Sent from a 15" screen.
Click to expand...
Click to collapse
These are good things to look out for to serve as a starting point. Also, are you a developer or you just want to own this vicious beast? You might want to check or ask the seller if this was a developer phone before?
I usually do the usual bootloader recovery check (Volume Down+Power Button) just to check if the bootloader is already unlocked, if it is the next question would be if the phone is rooted. Alhough rooting a phone is usually safe in the hands of people who knows how to deal with it, you might want to cover this ground as well...
I don't know man,seems kinda cheap for a phone that's been lauched just a couple of weeks ago.Check that everything works,a friend of mine had to go with his One X back at the store to get a new one because the camera wasn't working.Check absolutly everything before you buy the phone,even look for dead pixels or things like that.
Ow,and watch out because the Chinese already lauched replicas for One X.
Amazon UK have put a stop-sell on the white One X apparently due to quality concerns. A colleague was told he couldn't have his faulty One X replaced and they could only offer a refund at this time. He called up to ask why, and they said there had been "quality concerns".
If you go to the Amazon UK page you will see:-
Item Under Review
This product is not currently offered by Amazon.co.uk because a customer recently told us that the item he or she received was not as described.
We are working to resolve this as quickly as possible. In the meantime, you may still find this product available from other sellers on this page.
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Click to collapse
Strangely they are still selling the grey one.
good going HTC...
Probably related to the white back not being quite as impervious as they thought. One of the reasons I got the grey one... nothing stays clean in the same house as my 1 year old.
They might not listen to us lot on xda but I bet they'll take notice when a company as large as Amazon expresses concerns and stops selling the product.
Sent from my HTC One X using xda premium
maybe they will wake up now... or probably more reseller need to do the same until htc is going to listen to the community and not just ignore us.
like here: http://blog.htc.com/2012/04/your-phone-your-thoughts-tell-us-what-you-think/
over 200 negative posts and no single reply from htc, thats really poor!
PhysX said:
over 200 negative posts and no single reply from htc, thats really poor!
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Click to collapse
How many of those are just requesting S-Off though.
PhysX said:
maybe they will wake up now... or probably more reseller need to do the same until htc is going to listen to the community and not just ignore us.
like here: http://blog.htc.com/2012/04/your-phone-your-thoughts-tell-us-what-you-think/
over 200 negative posts and no single reply from htc, thats really poor!
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Click to collapse
yes i guess they don't know what to say lol
It doesn't look like Amazon are selling the grey one either. If you select grey it shows the seller as webtrader instead of directly from Amazon.
Or is this normal? I've noticed that the seller seems to change every day anyway. Sometimes direct from Amazon, other times not. Is that when they run out of stock or something?
jonathanyong said:
It doesn't look like Amazon are selling the grey one either. If you select grey it shows the seller as webtrader instead of directly from Amazon.
Or is this normal? I've noticed that the seller seems to change every day anyway. Sometimes direct from Amazon, other times not. Is that when they run out of stock or something?
Click to expand...
Click to collapse
Not sure why its not displaying for you but I just double checked and I can definitely still order a grey one from Amazon UK directly from them (not a seller). I would not be at all surprised if the grey ones are pulled as well shortly. I don't think the issue is to do with anything specific about the white casing.
jonstatt said:
Not sure why its not displaying for you but I just double checked and I can definitely still order a grey one from Amazon UK directly from them (not a seller). I would not be at all surprised if the grey ones are pulled as well shortly. I don't think the issue is to do with anything specific about the white casing.
Click to expand...
Click to collapse
nothing to do with color
white is selling more = more complaints lol
I received a replacement grey from Amazon today (shipped yesterday) so they must still have some. Batch number HT241W - hopefully a good one! Not had time to test it yet.
Sad to hear this, o2 also unhappy with the return rate they're getting on the One X.
jonstatt said:
Not sure why its not displaying for you but I just double checked and I can definitely still order a grey one from Amazon UK directly from them (not a seller). I would not be at all surprised if the grey ones are pulled as well shortly. I don't think the issue is to do with anything specific about the white casing.
Click to expand...
Click to collapse
Weird, I'm seeing this:
jonathanyong said:
Weird, I'm seeing this:
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Click to collapse
Not sold by Amazon tho mate
Sent from my HTC One X using Tapatalk 2
jameslfc5 said:
Not sold by Amazon tho mate
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
That's what I'm saying...
Currently 16 sellers of the grey model on Amazon - including Amazon. I think they only direct a portion of the search results to their own product, otherwise the other retailers would never get a look in. Look at the "More Buying Choices" column on the right hand side.
I'm betting that Amazon have returned their stock of the white one, which is why they can't offer returns. I got one from them last Friday, HT23Z (and thus far problem free) so I suspect all their stock was HT23. When they start selling the white one again I reckon they'll have a later batch.
I am an Amazon prime customer so I think it is prioritising the one sold by Amazon directly for me because of the included next day service on it. Sometimes it favours the "cheapest" vendor, which is 15 pounds lower than Amazon directly.....so maybe thats why it showed that one in this case.
markd66 said:
Currently 16 sellers of the grey model on Amazon - including Amazon. I think they only direct a portion of the search results to their own product, otherwise the other retailers would never get a look in. Look at the "More Buying Choices" column on the right hand side.
I'm betting that Amazon have returned their stock of the white one, which is why they can't offer returns. I got one from them last Friday, HT23Z (and thus far problem free) so I suspect all their stock was HT23. When they start selling the white one again I reckon they'll have a later batch.
Click to expand...
Click to collapse
Ah that makes sense. The randomness is pretty annoying though. I wished they'd just default to Amazon and let you see the other seller prices.
Well done HTC
But officially there isn't any problem ...
Sent from my HTC One X using xda premium
i noticed that message the first time recently while looking at 3d computer monitors. one of them can only be bought from a third party seller because of too many Amazon returns.
Title says it all.
I've purchased the device about a week ago and I noticed it just now(after searching the web about the scrolling issue, which apparently caused by using a 3rd party charger).
Did someone else encounter this? Is that normal? If not, What should I do?
No it isn't. May of been imported from China (Hong Kong) for cheap, and sold to you and many others. Just google 'eCell', the fraudulent company selling on Ebay. Anyway, as they use different plugs they either give you no charge or one like you have. Any Chinese writing anywhere?
Okay I did some more Google research apparently a lot of retailers here(Israel) put a samsung charger for some reason.
Any Chinese writing anywhere?
Click to expand...
Click to collapse
All over the box and on some of the stuff inside. I didn't think it's strange because HTC is a Chinese company after all.
DarthB said:
Okay I did some more Google research apparently a lot of retailers here(Israel) put a samsung charger for some reason.
All over the box and on some of the stuff inside. I didn't think it's strange because HTC is a Chinese company after all.
Click to expand...
Click to collapse
Sorry to tell you but Htc is not chinese
Sent from my HTC One X using Tapatalk 2
If it's all over the box, i think you've been had. Call HTC customer services, give them the imei and they'll tell you where it's from. Alternatively check your cid. Is it htc__622? Get cid checker from the store.
http://play.google.com/store/search?q=pname:org.tritonsoft.cidgetter
Install and check what ro.cid is.
@Op,
In the xda hox general section everything is possible.
Ali_ultra99 said:
Sorry to tell you but Htc is not chinese
Click to expand...
Click to collapse
It's a Taiwanese company, so the Chinese writing didn't come off as weird to me.
Anyway switching the HOX chargers seems like a common practice here. The only place that sells original HTC chargers is the official importer. I think I'll just buy it from them.
So in your country it's normal, 'your own question answered'. Well done!
DarthB said:
It's a Taiwanese company, so the Chinese writing didn't come off as weird to me.
Anyway switching the HOX chargers seems like a common practice here. The only place that sells original HTC chargers is the official importer. I think I'll just buy it from them.
Click to expand...
Click to collapse
backfromthestorm said:
No it isn't. May of been imported from China (Hong Kong) for cheap, and sold to you and many others.
Click to expand...
Click to collapse
Hong Kong has "British socket" and electronics are not much if any cheaper here. They're cheap in Shenzhen.
If you want to purchase on ebay, I recommend rose528400, as that is where I purchased my phone from. As far as I know, the phone is near flawless. Now that I checked it, the international version has become surprisingly cheap. Not trying to advertise here, thanks.
DarthB said:
Title says it all.
I've purchased the device about a week ago and I noticed it just now(after searching the web about the scrolling issue, which apparently caused by using a 3rd party charger).
Did someone else encounter this? Is that normal? If not, What should I do?
Click to expand...
Click to collapse
That is wrong. The touch screen bug is caused by a dirty power connection. My house power connection would work fine and the touch screen works very well but at my work (which is a very old building) I have tons of touch screen bugs because of the dirty power connection.
Sent from my HTC One X using xda app-developers app
...so the charger can affect this, depending on whether it has noise filtering.
BenPope said:
...so the charger can affect this, depending on whether it has noise filtering.
Click to expand...
Click to collapse
afaik its not the charger that filters, should be the phone (i base this on the fact my dhd doesn't have problems with both htc chargers), whereas the hox has problems with both .
after repair (and update to 2.17), the problem went away, but since i flashed viperx and faux kernel, the bloody problem came back! it hardly does it with my original charger, but really bad with the dhd charger (both original htc ones)
Thread title says it all.
A lot of people buying retail are having issues and if I knew the Google ones were a better batch I'd order direct but do NOT want to get another bad unit without the luxury of exchanging in store.
Thanks.
kentondb said:
Thread title says it all.
A lot of people buying retail are having issues and if I knew the Google ones were a better batch I'd order direct but do NOT want to get another bad unit without the luxury of exchanging in store.
Thanks.
Click to expand...
Click to collapse
Bought mine from Staples in Phoenix, AZ and haven't had any of the issues or problems that others are reporting. Don't think anyone retailer will be any better than another. Best advice if you're worried is make sure to check the retailers return policy. Staples has a no questions asked return policy for 14 days as long as you return it with the receipt and original packaging. Buy stuff from them all the time and return items and as long as you've got the receipt never had an issue.
Sent from my Nexus 7 using xda app-developers app
Due to a shipping problem, I wound up receiving two Fire TVs from Amazon. Customer service told me I could just keep the second one but later I found out it had been blacklisted. They also informed me that apparently once a device is blacklisted, it cannot be removed from the list. I'm not actually out anything (since I only ordered one to begin with), but I was curious if anyone knew if the device could be useful without a connection to Amazon, or will it forever just be a pretty black brick?
Thanks!
Can it run xbmc?
Sent from my SCH-I545 using Tapatalk
Unless they are using some sort of efuse, the "cannot be removed" part is likely bull. I've never seen a blacklisted FTV - is there anything you can get to on it? Like can you get to the home screen, settings or perhaps even get to the recovery menu?
collindv said:
Can it run xbmc?
Sent from my SCH-I545 using Tapatalk
Click to expand...
Click to collapse
Unfortunately, it was never set up so I'm stuck at the very first registration option (after it checks for updates). It has an ip address but I can't connect to it with adb over the network (I'm assuming because the debugging stuff hasn't been enabled).
gamerzworld said:
Unless they are using some sort of efuse, the "cannot be removed" part is likely bull. I've never seen a blacklisted FTV - is there anything you can get to on it? Like can you get to the home screen, settings or perhaps even get to the recovery menu?
Click to expand...
Click to collapse
I agree. It seems unlikely that they couldn't remove a device from the list. I think it was more of a tech support didn't feel like doing it and they knew they didn't have to, so they weren't going to bother.
I can't get to the home screen or settings but I can get to the recovery menu. Not sure where I would go from there though.
Perhaps block the update servers and everything Amazon on your router, then reset it to defaults via the recovery menu? I don't actually know what's in the recovery menu on the Fire TV though still I could be totally wrong here.
Ok, the "blacklisted" part is bull. The FireTV is not a phone. I wonder how they are going to block it. You can try to go through the registration. If it works, then they just mess with you. The worst part is they can block OTA update or don't allow you to use Amazon service, but you don't really need it. If you follow all the guides, you can use Netflix, XBMC and ton of other streaming services to substitute for Amazon. Or if you are generous and live in the US, you can send me that FireTV, I am willing to pay for shipping cost. I want to mess with a "blacklisted" FireTV to see how it is like. PM me
If it was never set up and stuck at the registration screen then you can't get past that and there is nothing you can do. No one has ever found a way to bypass the registration screen.
vi6s said:
Ok, the "blacklisted" part is bull. The FireTV is not a phone. I wonder how they are going to block it. You can try to go through the registration. If it works, then they just mess with you. The worst part is they can block OTA update or don't allow you to use Amazon service, but you don't really need it. If you follow all the guides, you can use Netflix, XBMC and ton of other streaming services to substitute for Amazon. Or if you are generous and live in the US, you can send me that FireTV, I am willing to pay for shipping cost. I want to mess with a "blacklisted" FireTV to see how it is like. PM me
Click to expand...
Click to collapse
I think I'll hang on to it for now, to play around with.
rbox said:
If it was never set up and stuck at the registration screen then you can't get past that and there is nothing you can do. No one has ever found a way to bypass the registration screen.
Click to expand...
Click to collapse
That's pretty much what I figured. Maybe someday something can be figured out. Thanks for the reply!
Are you good at soldering try an EMMC pinout mod.
Amazon can blacklist kindles ftv as well as they register the device serial number to your account etc. Block all server adress in your router and use some of the methods on ft news website to bypass registration process as the new method seems to be working. After that you can xbmc on it without a fault that's all its good for anyway
Sent from my GT-N7100 using XDA Free mobile app
Firetv stick
Got a firetv stick myself and had some problems with the order but it finally showed up. I contacted amazon or a replacement and meanwhile the original showed up. but it is blacklisted. Can't get past the registration screen.
The replacement they sent me works fine but they sent me a refurbished one instead of a new one so I contacted them again and they are sending me a new one but the refurbished one is now blacklisted too.
Kind of sucks that we can't "own" our devices and amazon can blacklist it whenever they want to.
Toseye said:
Are you good at soldering try an EMMC pinout mod.
Click to expand...
Click to collapse
I have done some PCB soldering on various other devices. I'll have to look into the EMMC stuff.
lnxpro said:
Got a firetv stick myself and had some problems with the order but it finally showed up. I contacted amazon or a replacement and meanwhile the original showed up. but it is blacklisted. Can't get past the registration screen.
The replacement they sent me works fine but they sent me a refurbished one instead of a new one so I contacted them again and they are sending me a new one but the refurbished one is now blacklisted too.
Kind of sucks that we can't "own" our devices and amazon can blacklist it whenever they want to.
Click to expand...
Click to collapse
That's basically what happened to me too (except with the AFTV box).
lnxpro said:
... Kind of sucks that we can't "own" our devices and amazon can blacklist it whenever they want to.
Click to expand...
Click to collapse
They're giving you replacements, you own the new one they send you. Morally, you should be destroying the old ones.
lnxpro said:
Got a firetv stick myself and had some problems with the order but it finally showed up. I contacted amazon or a replacement and meanwhile the original showed up. but it is blacklisted. Can't get past the registration screen.
The replacement they sent me works fine but they sent me a refurbished one instead of a new one so I contacted them again and they are sending me a new one but the refurbished one is now blacklisted too.
Kind of sucks that we can't "own" our devices and amazon can blacklist it whenever they want to.
Click to expand...
Click to collapse
How do you know its refurbished and not new??
Sent from my Nexus 5
DrunkFuX666 said:
How do you know its refurbished and not new??
Sent from my Nexus 5
Click to expand...
Click to collapse
Because they sent me a stick only, in a small box, the size of the stick, and it says refurbished on the sticker.
lnxpro said:
Because they sent me a stick only, in a small box, the size of the stick, and it says refurbished on the sticker.
Click to expand...
Click to collapse
That's kind of ridiculous... Its barely been 2 weeks since the device launched and they churning out refurbished units already... Hope these dont have a high failure rate...
Sent from my Nexus 5
DrunkFuX666 said:
That's kind of ridiculous... Its barely been 2 weeks since the device launched and they churning out refurbished units already... Hope these dont have a high failure rate...
Sent from my Nexus 5
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Click to collapse
From my understanding, they have had these for a while and have had them dished out to multiple users for testing purposes. My guess is that one of those was returned for whatever reason, then they "certify" them and put them back in circulation as refurbished devices.
lnxpro said:
From my understanding, they have had these for a while and have had them dished out to multiple users for testing purposes. My guess is that one of those was returned for whatever reason, then they "certify" them and put them back in circulation as refurbished devices.
Click to expand...
Click to collapse
I dont think so... Reason being, the first people these devices are generally sent to is people of the major tech sites to review them and have their opinions ready so as soon as the launch goes live, the bloggers can post the reviews.
As far as the fire stick went, even after the device released on the 19th, there was not a single review... I think the first reviews popped up about a week ago, meaning they likely didn't send them out before hand. ..
But maybe your right... Who knows... Conspiracy theory...
Sent from my Nexus 5
DrunkFuX666 said:
I dont think so... Reason being, the first people these devices are generally sent to is people of the major tech sites to review them and have their opinions ready so as soon as the launch goes live, the bloggers can post the reviews.
As far as the fire stick went, even after the device released on the 19th, there was not a single review... I think the first reviews popped up about a week ago, meaning they likely didn't send them out before hand. ..
But maybe your right... Who knows... Conspiracy theory...
Sent from my Nexus 5
Click to expand...
Click to collapse
Maybe they don't have retail boxes for only the stick. So for replacement devices they grabbed a "refurbished" box and shipped it in that.
Anyone gotten any progress on this?
Sent from my Nexus 5