[Q] HTC Logo with 4 triangles with exclamation marks - Desire HD Q&A, Help & Troubleshooting

Hi Guys,
Was flashing a new Radio image with Advanced Hack Kit to my Desire HD and knocked my USB cable at about 80% in. Communication stopped and in a moment of maddness I pulled the battery and reset the phone. Of course I am now left with the HTC logo in the centre of the screen and a triangle with exclamation in each corner of the screen.
Attempting to boot into vol+ and power the phone but I get 3 vibrations and orange light flashing, after doing research this means Desire is in Qualcomm upload mode?
Having to remove the battery to get it to turn off vol- and power does nothing but power on and present the splash with exclamations.
Removing the battery again and turning on phone normally when usb cable is removed from device white bootloader screen shows but with no boot options, there is some information there:
ACE PVT SHIP S-OFF RL
HBOOT-0.85.0024
MICROP-0438
RADIO-26.09.04.11_M2
eMMC-boot
Apr 12 2011, 00:55:45
RUU
RUU is selected as default but cannot be chosen when pressing power.
Can anyone tell me what current state the phone is in as some people say this is a soft brick and others are saying proper brick go JTAG or send in for repair to manufacturer.
Any assistance on this would be great, I've researched it a lot but cannot find the definitive answers so now I'm turning to the pro's for help

hi i was stock on htc screen on my htc desire hd
after using the same program as you
i took my sd card out put it into my pc coped the following correct file on to the root of your sd card
mine was htc eu (simfree)
PD98IMG-GB2.zip file
renamed to PD98IMG.zip then booted to hboot then it did the rest
now i used the advanced ace again & worked this time
now have custom rom on with beats audio
hope it helps

richardrs123 said:
hi i was stock on htc screen on my htc desire hd
after using the same program as you
i took my sd card out put it into my pc coped the following correct file on to the root of your sd card
mine was htc eu (simfree)
PD98IMG-GB2.zip file
renamed to PD98IMG.zip then booted to hboot then it did the rest
now i used the advanced ace again & worked this time
now have custom rom on with beats audio
hope it helps
Click to expand...
Click to collapse
Thanks Richards123,
Mine was a little more complicated so here goes:
Fastboot was still working but it was very limited, ADB connection (normal usb) was not, so could not create a goldcard or use any S-OFF tools, the hboot was showing s-off but nothing could be copied, no eng-off? (not a full root).
After messing around with Qualcomm x64 drivers in an attempt to get adb to work (i saw this as being the crucial part of being able to go down the restoration routes that were popular, re-rom etc..
Eventually I was looking at websites on how to install the qualcomm drivers on Win7 x64, found the info that I needed (Qualcomm HS-USB 9002) and it installed as Com4, it was on the same page that I found the fastboot commands
'fastboot oem enableqxdm 0'
and then
'fastboot oem boot'
Desire restarted, showed normal white splash and has now loaded straight into the ROM, back to normal
Took me 7 hours but got there in the end, also using a different usb cable now advise anyone who *thinks* they have bricked their HTC to not panic, if you can still talk to it with a computer with either adb (the best, definately fixable) or fastboot (slightly more difficult) then it is fixable, don't send it to anyone to fix, SEARCH the forums (like I did after posting this hasty post) and talk to the geekiest friend you have
This is why I have taken the time to type up my experiences/fix

ratking said:
Thanks Richards123,
Mine was a little more complicated so here goes:
Fastboot was still working but it was very limited, ADB connection (normal usb) was not, so could not create a goldcard or use any S-OFF tools, the hboot was showing s-off but nothing could be copied, no eng-off? (not a full root).
After messing around with Qualcomm x64 drivers in an attempt to get adb to work (i saw this as being the crucial part of being able to go down the restoration routes that were popular, re-rom etc..
Eventually I was looking at websites on how to install the qualcomm drivers on Win7 x64, found the info that I needed (Qualcomm HS-USB 9002) and it installed as Com4, it was on the same page that I found the fastboot commands
'fastboot oem enableqxdm 0'
and then
'fastboot oem boot'
Desire restarted, showed normal white splash and has now loaded straight into the ROM, back to normal
Took me 7 hours but got there in the end, also using a different usb cable now advise anyone who *thinks* they have bricked their HTC to not panic, if you can still talk to it with a computer with either adb (the best, definately fixable) or fastboot (slightly more difficult) then it is fixable, don't send it to anyone to fix, SEARCH the forums (like I did after posting this hasty post) and talk to the geekiest friend you have
This is why I have taken the time to type up my experiences/fix
Click to expand...
Click to collapse
I had same issue on my sensation. IT WORKED for me too!!! Many thanks!

richardrs123 said:
hi i was stock on htc screen on my htc desire hd
after using the same program as you
i took my sd card out put it into my pc coped the following correct file on to the root of your sd card
mine was htc eu (simfree)
PD98IMG-GB2.zip file
renamed to PD98IMG.zip then booted to hboot then it did the rest
now i used the advanced ace again & worked this time
now have custom rom on with beats audio
hope it helps
Click to expand...
Click to collapse
You don't know how much you've helped me! I have been trying for 12 hours now to fix my problem (http://forum.xda-developers.com/showthread.php?t=1685426), when I stumbled upon your solution. Many thanks (could only press once ) to you my friend!

Related

[Q] HTC Desire Dead Screen

I have an A8183 from Telstra Australia. I rooted it using the revoked method, following the Telus Desire HBoot 0.83 Root and Flash guide on these forums. (new member unable to link).
I had the Cyanogen mod installed on the phone but didn't really like it. I wanted the HTC sense ui back so I tried to run a few generic RUU to get it back to normal.
Of course I got the Error 130 (Model error) or whatever it was. So I tried the Telstra RUU. I then got Error 140 (Bootloader error) and read around and found out I needed to downgrade to bootloader 0.80. Obviously did not realise this would affect the SLCD screen and remove the display drivers for SLCD to work.
I now have a phone with no screen, it boots and I hear the noises, but no display - not even in the bootloader or recovery mode. I tried putting the FroYo OTA on my gold card, renaming it "update.zip" but it didn't work, probably because I think I have a custom recovery mod I got from following the thread I linked above. Can someone please give me a noob guide to fixing this?
Use your gold card and flash WWE RUU_Bravo_HTC_WWE_1.15.405.4_Radio_32.30.00.28U_4. 05.00.11_release_122704.exe
Your screen is going to come back(the above RUU is SLCD compatible) and then download your Telstra RUU and flash with your goldcard(make sure RUU is SLCD compatible)
I've tried lots of RUU's and it takes about an hour to download one. The ones you just linked look similar to the ones I've already tried. I'm currently downloading it, as well as the Froyo one.
Will post back in an hour or two as to what happens.
EDIT: It says there is a problem with the USB connection whenever I try to run the RUU...How do I fix that? My computer recognises there is something plugged in, and the charging light is on my phone.
I tried this:
1. Remove the battery
2. Insert the gold card
3. Hold down volume down then press power
4. Blindly press power again to get into fastboot???
5. Run: RUU_Bravo_HTC_WWE_1.15.405.4_Radio_32.30.00.28U_4.05.00.11_release_122704.exe
and/or Run: RUU_Bravo_Froyo_HTC_WWE_2.09.405.8_Radio_32.43.00.32U_5.09.00.20_release_140022_signed.exe
On step 4, windows recognises a USB device but fails to install the driver. I went into the device manager and there is "Android 1.0" listed there. I tried to update the drivers manually by using the ones in the AndroidSDK. I'm assuming this has something to do with what happens on step 5. *UPDATE* Installed HTC Sync with the driver, uninstalled HTC Sync, windows picked it up. Windows required a restart before I was able to flash any ROMs.
On step 5 it gets up to the screen where it says "Gathering information about your android device" (or something). It times out and says Error 170 - Usb connection error.
*UPDATE* restarting the RUU fixes the USB connection error, however ALL of them give Error 130 - Model invalid. The only RUU that works is RUU_Bravo_Telstra_WWE_1.15.841.14_R4_Radio_32.30.00.28U_4.05.00.11_123851.exe and unfortunately that has already been flashed onto the phone - so it does not fix the screen. If anyone knows of an RUU that will work with my phone? Or perhaps a Telstra one that actually works and restores my bootloader or something.
Someone pleeeeeeeeease help
From what you say, I think the LCD is bricked but the phone is working otherwise. Just to confirm power on the phone and let it boot normally. You should hear the boot sound and then after 2-3 mins try calling from another number to see if it rings.
Once it is at that stage, connect the mobile to PC via usb. Ensure htc sync software is installed (Not the drivers alone, but the full htc sync software). Then run the .exe that is compatible with SLCD. Your phone should get flashed. You cannot see anything on the mobile screen yet, but you can see the status on your computer.
I am not sure if RUU flashing will work from recovery/fastboot screen..... I am guessing you get the timeout error cos the phone is not booted. Give it a try.
Yes, Yes to all of that. Like I said, the only RUU that works is the Telstra one atm, and that is already on the phone. Like I said, I flashed that after downgrading to bootloader 0.80. All the other RUU's that I have tried to flash give a model id error.
If anyone can point me to an RUU from Telstra that enables use of the screen I would like a link please
I may be giving you a wrong advice, but have you tried to turn the phone on while pressing the back button? (not the volume down, the back button), and flash a compatible RUU?
Yea I've tried that with most of the RUU's that I've downloaded. It just gives model ID error. The only compatible RUU that I've come across is this one Telstra one that I've found on this forum. None of the other generic ones seem to work. I can't seem to find another Telstra RUU that will work. I have no idea if the phone is even still rooted, or what version the bootloader is (My guess is still 0.80 - even though it needs to be 0.83).
I'm unable to re-root the phone with a method like unrevoked because I can't enable USB debugging (can't see anything) and unrevoked doesn't find my phone.
At the moment I'm just playing around with flashing different RUU's remaking my gold card, installing/uninstalling HTC sync, flashing RUU in what I think is the bootloader screen, what I think is the fastboot screen, and when the phone is fully booted. (This would be a whole lot easier if I could see what was happening).
The only luck I've had is re-flashing the original Telstra RUU which does nothing to the screen...
(not the volume down, the back button)
Click to expand...
Click to collapse
- What does that do?
Turning the phone on with the volume down key pressed takes you to HBOOT menu
Turning the phone on with the back button pressed takes you to the fastboot menu directly, if I'm not recalling bad you need to be there to flash a RUU, It's worth the try...
I tried it with the back button - Same deal Error 130 - Model ID Error.
Apparently you can fix that with a new gold card. I read somewhere else to remake your gold card step by step. One of the steps requires USB debugging to be on your phone to record the serial numbers listed in the command prompt with the phone plugged in. I already have goldcard.img and have tried putting it on multiple microSD cards, I now have no more to try out.
Anything else I can try?? This is my only phone :S
I am not an expert on flashing, but I had bricked the LCD on my desire before. But mine was unbranded and flashing a unbranded RUU that got my phone and display working again.
What I would suggest is you can try flashing an unbranded WWE Froyo RUU that is compatible with the SLCD desire. If you have the gold card, you can flash any RUU to your phone (That is my understanding)
If you are not able to flash any other RUU, maybe the gold card is not proper. As far as I know, you should use the .img only on the sdcard which was in the mobile when you executed the commands. using .img generated with one card on another sd card will not work I think. At least it didnt for me.
Also the RUU is not bothered about the Hboot version on the phone. An RUU will have it's own bootloader and it will flash it onto the device over the existing bootloader
And above all, do not panic. The device can be recovered and restored. It is just a matter of time and patience and trying out a few things.
Edit: I forgot to ask, Do you have a nandroid backup done immediately after rooting?? If you have done it you could save yourself a lot of time by just restoring it.... If you have not backed up, then Lesson No 1 in rooting -> ALWAYS do a nandroid backup before you do things.
I think I have to agree. After about 20 hours of trawling forums I am 90% sure that I screwed up the initial gold card. (unrevoked doesn't require a gold card - so I thought it worked).
Is there a way to create a new gold card without an android phone? If you could point me to a guide that would be awesome. Obviously I'm prepared to buy a new microsd card to fix my $900 phone :S
Do you have USB debugging enabled?? If it is enabled, you just need the phone to be booted to create goldcard. Insert a formatted sd in the phone and boot it up, connect via adb and generate the CID numbers and try to make one.
If usb debugging is not enabled, then you can play "blind" game and try to enable it without the screen. It's tricky but certainly possible.
It was, but unfortunately the flash that ruined my screen returned it to default, which I assume would turn debugging "off". The blind game? never thought of that, I guess I could try look around for a youtube video of someone doing it or something. If anyones got spare time some STEP BY STEP exact instructions would be awesome
lordmitchell14 said:
It was, but unfortunately the flash that ruined my screen returned it to default, which I assume would turn debugging "off". The blind game? never thought of that, I guess I could try look around for a youtube video of someone doing it or something. If anyones got spare time some STEP BY STEP exact instructions would be awesome
Click to expand...
Click to collapse
If you search for lcd brick fixed, you should find a step by step guide to turn usb-debug on.
To flash a ruu, your phone needs to be booted in android normally, the ruu reboots it in fastboot itself. If you get an error flashing the ruu, try updating the android phone drivers. Even if Windows said it didn't update, try the ruu again. It worked for me with a friends phone.
Sent from my HTC Desire using XDA App
Well here are the steps..
1.Power on the phone and after 2-3 mins, press the power button to load the lock screen
2.Swipe down to unlock.
3.You should be in homescreen if device just booted. Press menu and then press the spot immediately above the search button. This should take you to settings screen
4.Now swipe long strokes with your finger "down to up" 4-5 times on the screen.. you are now swiping down the list.We need to make sure we reach the end of it.
5.Once you reach the settings list's end, the "Applications" link will be located just below the volume "+" key. about 5-7mm below the + mark. press the spot.
6.Now you should be inside the applications. Now keep swiping down on the trackpad. Do it for 10-15 times no problem. There are only 4 items in the list and doing it many times will ensure the selection is now on "Development" which is the last item in the list
7.Press the trackpad. The development should now get selected
8.Wait for a second. Press the trackpad again(No up/down). USB debugging will get selected.
9.Wait a second. Press the trackpad again. The popup "ok" button will get selected.
And you are good to go
Connect to PC and see if you can connect via abd.
This is assuming that Debugging is turned off. If it is already ON, then doing this will turn it off. So first check if you can connect via adb before attempting this.
I followed all the steps in this guide: http://forum.xda-developers.com/showthread.php?t=750852
I even spent an hour getting the debugging to turn on.
I managed to root my Desire again and got down to step 35. Unfortunately that RUU gave a model ID error. Just like all the rest.
Thanks for all your help guys, although this is driving me insane :S
*BEGIN DANCING*
thanks to the awesome guys at http://code.google.com/p/androidscreencast/
After playing the blind game and turning on USB debugging, I was able to use my computer as a screen which made things a whole lot easier.
After following the guide linked in the post above:
- I bought a new microSD
- re-made the gold card
- Followed steps 30 onwards...
- ran the RUU several times (it finally worked whilst in boot mode)
- AND MY SCREEN TURNED ON F*%K YEA!
Great to hear!!!
Now do a Nandorid backup and then you can go about trying out any mod/rom you want and you can always get back your original state with a simple nandroid restore.
And that ScreenCast looks interesting... will give it a try

[Q] HTC Desire Stuck at Why so serious?

hi i have used evo3 on my htc desire to root and then used alpharev and boht said succussfull. Now phone starts and only shoes joker and written why so serious? doesnt go further at all. any help please
Regards
got a bootloop.. try running an RUU file (this will flash back to stack, get rid of root)
then try to root again, just a different method?
hope this helps!
how to flash with ruu if your phone is stuck not even being detected by PC. any detail please thanks regards
faisal_sherry said:
how to flash with ruu if your phone is stuck not even being detected by PC. any detail please thanks regards
Click to expand...
Click to collapse
First of all: be sure you know what you're doing. The below listed solutions might help but might also end up bricking your phone dead.
If you can enter fastboot (back while powering on the phone) and if you have a nandroid backup, you can try to flash it back using the fastboot flash command.
OR
It's possible to run the RUU update while in fastboot or hboot usb mode (back button while powering on the phone) I had the modified usb drivers installed http://unrevoked.com/rootwiki/doku.php/public/windows_hboot_driver_install, not sure if that is needed - but the original drivers didn't work very well with my setup in general: Win7 x64 , also I uninstalled HTC Sync.
OR
If that fails, you can try to extract the rom.zip from the RUU and flash it manually (help on extracting http://lukasz.szmit.eu/2010/04/extracting-rom-files-from-htc-android.html ) JUST DON'T USE THE ROM FROM THAT TUTORIAL, THE LINK IS JUST FOR REFERENCE ON HOW TO EXTRACT THE rom.zip
The offcial RUU are in this thread, just BE SURE TO USE THE CORRECT ONE http://forum.xda-developers.com/showthread.php?t=695667
Code:
fastboot oem rebootRUU
fastboot erase cache
fastboot flash zip rom.zip
@quanchi, thanks for your help i'll try and let you know tomorrow thanks again
Regards
hi i have tried the method putting phone in fastboot mode pressing back and power phone was detected and then flashed with this rom 'RUU_Bravo_TMO_UK_1.21.110.4_Radio_32.36.00.28U_4.06.00.02_2_release_127570_signed'' and it was successufll now my phone is not turning on when i press power it vibrates but nothing on the screen but good thing is when i connect the phone with pc it still detects it its not brick yet i think any help
Regards
faisal_sherry said:
hi i have tried the method putting phone in fastboot mode pressing back and power phone was detected and then flashed with this rom 'RUU_Bravo_TMO_UK_1.21.110.4_Radio_32.36.00.28U_4.06.00.02_2_release_127570_signed'' and it was successufll now my phone is not turning on when i press power it vibrates but nothing on the screen but good thing is when i connect the phone with pc it still detects it its not brick yet i think any help
Regards
Click to expand...
Click to collapse
Is your phone SLCD? I reckon you may have flashed an incorrect RUU, in which case you'll need to get a more up-to-date one and flash it again. In case that's the most recent one for T-Mobile, you'll need to make a gold card and then flash a generic RUU. Hope that helps.
hi thanks for your reply i don't know what is slcd? and let me tell you the stat of the phone now
when i press power phone vibrates i can see button lights on the phone but nothing on the lcd screed. Phone is not going in boot mode when i press back and power nothing happens, volume up and power nothing happens. Phone is being recognized in device manager as a usb mass storage and i can see battery light on the top of the screen as well. I dont know what is the real state of my phone and what do you call it but its a t mobile UK phone that's what i know and what should i do now thanks
Regards
SLCD is a type of display present in some Desires, earliest Desires had an AMOLED display. You most probably flashed your SLCD Desire with RUU prepared for an AMOLED Desire, hence the display problems. Search the forum for "SLCD BRICK". Your phone should be able to enter fastboot/hboot, but doesn't display anything because the display handling is screwed up. Before trying to resolve your situation BE SURE TO READ ALL THE INFO ON SLCD UNBRICKING.
I have no experience with SLCD models so can't help you much on the subject, but there are numerous threads on xda detailing dealing with this particular issue.
I don't want to sound rude or holier than thou (as I had my share of bricks and semi bricks) but I did write that you should make sure you get the correct RRU...
best of luck
Sent from my HTC Desire using XDA App
hi thanks for your reply i'll try n post the result here
Regards
So here I will describe what I did to solve the exact same issue.
Remove the battery from the phone
Copy the proper RUU file to the root of my SD card naming it PB99IMG.zip
Insert battery
Power on phone holding the power and the back buttons until the fastboot menu opens
Choose recovery
Then it will go through a bunch of stuff and ask you if you want to flash the file you put on the SD card, I said yes then a few minutes later Bobs your uncle I was back to factory.
faisal_sherry said:
hi thanks for your reply i'll try n post the result here
Regards
Click to expand...
Click to collapse
Faisal, it seems apparent that your device is an SLCD Desire. When you put Alpharev on it, it did S-OFF and your boot got corrupted for some reason and looped. When you ran the RUU (which was incompatible for your SLCD, and actually meant for an AMOLED Desire), you effectively unrooted it, though not restoring it.
Check my thread for a similiar problem.
If you had made a Goldcard earlier, you're in luck. You can restore your device with a generic SLCD RUU available for your device, by either running the RUU or by flashing the rom.zip from the RUU.exe file (Tip. This file gets extracted to %TEMP% folder when you run an RUU)
Things you need to know before you try solving your problem:
Know how to use adb from the command prompt,
Search for the links to shipped-roms site containing the list of Bravo (Desire) ROMS
How to create and use a goldcard
How to navigate to the temporary folder of your Windows PC
How to turn your device on into Recovery mode and Fastboot without seeing the screen
Simple search on XDA can unravel these simple mysteries.
Now, the steps to go about solving your problem:
Find out if you have a generic unbranded HTC Desire, or a branded one. A branded Desire has a special Code which prevents you from flashing a ROM meant for any other brand and also blocks a Generic RUU. If you're from India, it is branded with HTC Asia_India. If you're unbranded, things are looking much easier for you, as generic RUUs for SLCD are easily available.
Check if you have a goldcard (A goldcard is a special microsd card you made while your device was in working condition. It will allow you to restore your device using a generic RUU or an OTA)
If you dont have a goldcard, you might try to see if Recovery can be booted up. Poweroff phone, then power it on by pressing Vol- and Poweron key, then wait 30sec and press Vol Down and Poweron button again. At this time, phone gets detected in Windows (as shown by the icon in the bottom right of taskbar and a notification sound.
Type:
Code:
adb devices
If this displays a code SH**** after "List of devices", you're in luck. You can issue an adb command and get a CID of your device, following which you can create a goldcard.
After creating a goldcard, it will allow you to run a generic SLCD RUU. Check my thread for a latest RUU.
If you dont have a goldcard, and adb doesnt show the device in Recovery mode, it means Recovery is corrupted too. In this case, Power off device. Then Poweron by pressing Back key and Power on key. Again try adb devices command. If it shows the device, follow the steps of previous step.
You can also create a goldcard by putting your microsd card into a friend's phone and following the steps needed to create a gold card
If adb doesnt show your device in either Fastboot (previous step) or in Recovery, then you're in trouble. The only way to unbrick your softbricked device is to get a Generic RUU for your device (Check shipped roms site, or search XDA), and flash it. There is also a method if you have the original OTA zip for your device. Check teppic74's posts on XDA for this method.
If you have an Indian Desire, you're done for as I found out. If you dont have a goldcard for an Indian Desire, or the OTA zip, you have no option than to return it to HTC. Dont worry about Warranty being lost if it is a new phone. HTC has to repair it according to their Warranty policy.
Goodluck. I've summarized all methods available to unbrick an SLCD. For more details on any one method, try searching with the appropriate keywords from my post. It's all on XDA.
@droidzone, hi thanks for your time and reply here. the thing is i am very very basic user. Can you please tell me do i have to install htc sync first and i dont have any gold card before rooting. after following this procedure
"switch off phone. press and hold volume down. press power. release volume down after 5 seconds. wait for 30 seconds. press volume down. press power. the phone should vibrate. wait 40 seconds. the phone should be in recovery."
pc detects the phone but when i run ruu it doesn't find the phone and i have OTA downloaded as well and i have copied to micro sd but i dont know how to use this OTA. i'm sorry for being very basic
Regards
faisal_sherry said:
@droidzone, hi thanks for your time and reply here. the thing is i am very very basic user. Can you please tell me do i have to install htc sync first and i dont have any gold card before rooting. after following this procedure
"switch off phone. press and hold volume down. press power. release volume down after 5 seconds. wait for 30 seconds. press volume down. press power. the phone should vibrate. wait 40 seconds. the phone should be in recovery."
pc detects the phone but when i run ruu it doesn't find the phone and i have OTA downloaded as well and i have copied to micro sd but i dont know how to use this OTA. i'm sorry for being very basic
Regards
Click to expand...
Click to collapse
@Faisal,
No prob. Everyone is a newbie at the beginning!
But, you need to search and find out some things on XDA, and there are a lot of newbie centric guides over here which explain procedures step by step..
You need to do these by yourself though:
1. Install Android SDK. It just involves downloading the setup file, running it, and finding out where in Windows it has been installed. In the main installation folder, there is a Folder called Tools. You need to open a command prompt in that folder and run adb.exe for most of the procedures. Follow this guide to install the SDK.
2. After you have the sdk installed, boot your phone into recovery using the procedure you quoted. As you said, the phone will be detected in Windows. At this point, run the following command from a command prompt in your tools folder.
Code:
adb devices
This will output "List of devices" followed by a code starting with SH. If it does, you're in luck. You can now create a goldcard, and proceed. Follow this guide for this.
3. If the "adb devices" does not show any devices (in recovery/Boot mode), and you dont have a goldcard, you've run out of luck, pal. Honestly, no one on any forum has solved the issue with this combo.
There would still be a solution, if you have the RUU. I dont see why your RUU does not run. Try to run it in one of the following modes.
a. Switch off phone
Switch it on by pressing Back key followed by Back+Power key, then slowly releasing Powerkey while keeping Back key. This is the bootloader mode.
b. Recovery mode. Power off, power on by Vol down + Power key, then slowly release Power key. After 30 sec, press Vol down once, then power key once. Wait 1 min and see if pc detects device. Else press power key once again.
In either of these modes, the RUU you downloaded should down. If it is the incorrect RUU for your location, it will give a customer id error. If it has an incorrect bootloader version, it will show a Bootloader version error. In either of these cases, try the newest generic SLCD RUU from shipped roms. If this still gives one of the above errors, your phone is a branded phone. In this case, you WILL NEED a gold card to work.
Note that if adb devices shows your phone, then you can create a goldcard at this point.
If adb does not show your devices, and the latest generic RUU does not run, and you cant find a correct RUU for your device, then tough luck. I am yet to find a solution to this problem. Return it to HTC.
faisal_sherry said:
@droidzone, hi thanks for your time and reply here. the thing is i am very very basic user. Can you please tell me do i have to install htc sync first and i dont have any gold card before rooting. after following this procedure
Click to expand...
Click to collapse
Yes, you need to have HTC sync installed for the drivers. But the HTC sync main program should not remain in the system tray (bottom right). If it is, close it by rightclicking and Exiting.
The problem with what devin mm said is that an SLCD desire doesnt show anything on screen if bricked. Yet, recovery may be selectable for some, without seeing anything. But if you ran the RUU, then most probably the recovery itself is corrupted and selecting a zip file on memory card wont be possible at this point.
Sorry that I wont be able to follow this thread for the next few days. I'm travelling, and since my Desire is with HTC repair centre, no Net. Hopefully, someone else on XDA can help out with any more qns..

HTC Desire Stuck on HTC logo - Recovery not Working - NOT SOLVED!!

Not sure what happened, but my Desire won't get past the logo boot screen any longer, and RECOVERY mode in HBOOT just reboots the phone (regardless whether the SD card is installed or not). I can get into FASTBOOT however. I tried communicating with the Desire via adb console on my Windows XP system (after ensuring that I have the latest version of HTC Sync installed). "adb" commands do not recognize the phone (error: device not found). "Fastboot" commands do recognize the phone. (The command "fastboot devices", gives me this in return: SH09ER801629). So I'm not sure if my USB drivers are okay with adb, but the fastboot success seems to suggest so. (Also, "MyHTC" shows up under "Android Devices" in Device Manager).
The phone was rooted with ClockWork Mod using UnRevoked, and had Teppic stock Froy v.2.10.405.2 initd as the OS. Originally, it had TELUS-branded Eclair. I've downloaded the TELUS Froyo RUU.exe, but don't know how to install it on the phone, if I can't access RECOVERY mode or adb console. I don't think I ever set up a Gold Card, to my recollection. Also, I've been out of the smartphone scene for 6 months, and did no mods, no flashes, no program installs to my phone in that time. So it's a mystery as to why this is happening. But the phone had been acting up lately, rebooting by itself during a call every so often.
HBOOT screen:
Bravo PVT-3 SHIP S-ON
HBOOT 0.83 0001
RADIO 5.10.05.30
Cyanoid said:
Not sure what happened, but my Desire won't get past the logo boot screen any longer, and RECOVERY mode in HBOOT just reboots the phone (regardless whether the SD card is installed or not). I can get into FASTBOOT however. I tried communicating with the Desire via adb console on my Windows XP system (after ensuring that I have the latest version of HTC Sync installed). "adb" commands do not recognize the phone (error: device not found). "Fastboot" commands do recognize the phone. (The command "fastboot devices", gives me this in return: SH09ER801629). So I'm not sure if my USB drivers are okay with adb, but the fastboot success seems to suggest so. (Also, "MyHTC" shows up under "Android Devices" in Device Manager).
The phone was rooted with ClockWork Mod using UnRevoked, and had Teppic stock Froy v.2.10.405.2 initd as the OS. Originally, it had TELUS-branded Eclair. I've downloaded the TELUS Froyo RUU.exe, but don't know how to install it on the phone, if I can't access RECOVERY mode or adb console. I don't think I ever set up a Gold Card, to my recollection. Also, I've been out of the smartphone scene for 6 months, and did no mods, no flashes, no program installs to my phone in that time. So it's a mystery as to why this is happening. But the phone had been acting up lately, rebooting by itself during a call every so often.
HBOOT screen:
Bravo PVT-3 SHIP S-ON
HBOOT 0.83 0001
RADIO 5.10.05.30
Click to expand...
Click to collapse
if i'm not mistaken you can run the ruu and it should see the device if connected to pc with fastboot loaded.
as for trying to get back without losing data i'm new to all this so no idea
if you had run ruu on the phone and it was wrong type (i.e gsm ruu on cdma phone or other way round) then that explains the lack of capability.
Thanks for the tip. I ran the Froyo TELUS RUU.exe (should be the right type, as I have a Telus phone). It wouldn't work (in both main HBOOT screen and FASTBOOT screen). Gave me an "error 170". It could not connect to the phone, despite that I'm on Windows XP, that it says "Android Bootloader Interface" in Windows Device Manager, that it says "HBOOT USB PLUG" on the HBOOT screen when connected via USB, and that I am able to issue FASTBOOT commands from the PC. But I can't issue adb commands, so it appears I can only "partially" communicate with the phone from the PC.
Should I try CLEAR STORAGE, or could that fully brick my phone?
On the HBOOT screen, these are the status messages that load:
Loading...[PB99DIAG.zip]
No Image!
Loading...[PB99DIAG.nbh]
No Image!
Loading...[PB99IMG.zip]
No Image!
Loading...[PB99DIMG.nbh]
No Image or wrong image!
waynestir said:
if i'm not mistaken you can run the ruu and it should see the device if connected to pc with fastboot loaded.
as for trying to get back without losing data i'm new to all this so no idea
if you had run ruu on the phone and it was wrong type (i.e gsm ruu on cdma phone or other way round) then that explains the lack of capability.
Click to expand...
Click to collapse
USB Brick
For me, it sounds like a typical usb brick :/ I hope you still have rooted ROM. Search through this forum for unbricking guide.
Put the ROM.zip from the RUU on your SDCard but name it PB99IMG.zip and then boot with volume down again to enter HBOOT, it should give you the option to flash your phone back to factory default then.
HTC Desire Stuck on HTC logo - Recovery not Working - SOLVED!!
madcr0w said:
Put the ROM.zip from the RUU on your SDCard but name it PB99IMG.zip and then boot with volume down again to enter HBOOT, it should give you the option to flash your phone back to factory default then.
Click to expand...
Click to collapse
Thanks! I just tried that on the advice of another poster on another forum (before reading your reply), and that's the one and only thing that worked!
Especially when, after the RUU.exe wouldn't install, RECOVERY mode wouldn't work, nor adb, nor HTC Sync. Yes, I've lost my root access, but small consideration, considering I haven't lost my $500 investment! I'm sticking with stock now, as I'd rather not risk having a brick in the future.
As for what went wrong, I can't say for sure. But considering it took months after I had installed a ROM or otherwise modified the phone for problems to show up, I'm guessing it was probably the overclocking heating the chips. Which led to eventual random reboots during phone calls, and the eventual freezing of the boot screen, and subsequent inability of HBOOT to load PB99IMG.ZIP.
xda rocks, thanks to you and all those who took the time to reply.
sorry for delayed responce. I'm sure you had already found a solution by now but in the off chance you didn't.
you have to load fastboot not hboot.
from a power off state hold back button and power on phone. this will load fastboot and ruu will find device when run.
Cyanoid said:
Thanks for the tip. I ran the Froyo TELUS RUU.exe (should be the right type, as I have a Telus phone). It wouldn't work (in both main HBOOT screen and FASTBOOT screen). Gave me an "error 170". It could not connect to the phone, despite that I'm on Windows XP, that it o Image!
Click to expand...
Click to collapse
Fastboot will only work in Fastboot. ADB will only work when phone is booted and USB Debugging is on.
I don't know that as fact, I only know it from personal experience.
Use Fastboot to flash a new ROM, or at least a new recovery image. If you can get into Fastboot, you 'should' be able to fix your phone.
expza said:
Fastboot will only work in Fastboot. ADB will only work when phone is booted and USB Debugging is on.
I don't know that as fact, I only know it from personal experience.
Use Fastboot to flash a new ROM, or at least a new recovery image. If you can get into Fastboot, you 'should' be able to fix your phone.
Click to expand...
Click to collapse
+1 There is a good guide to fastboot commands on the android wiki:
http://android-dls.com/wiki/index.php?title=Fastboot
Should be a case of wiping system, data, cache, then flashing recovery image. Then boot into that and restore a backup or flash a rom.
Cyanoid said:
Thanks! I just tried that on the advice of another poster on another forum (before reading your reply), and that's the one and only thing that worked!
Especially when, after the RUU.exe wouldn't install, RECOVERY mode wouldn't work, nor adb, nor HTC Sync. Yes, I've lost my root access, but small consideration, considering I haven't lost my $500 investment! I'm sticking with stock now, as I'd rather not risk having a brick in the future.
As for what went wrong, I can't say for sure. But considering it took months after I had installed a ROM or otherwise modified the phone for problems to show up, I'm guessing it was probably the overclocking heating the chips. Which led to eventual random reboots during phone calls, and the eventual freezing of the boot screen, and subsequent inability of HBOOT to load PB99IMG.ZIP.
xda rocks, thanks to you and all those who took the time to reply.
Click to expand...
Click to collapse
can u plz help me frm with post u solved ur probs....i m stuck too
1st Post, got my htc desire this morning and after researching for a long time already knew i wanted to root my device.I followed the instructions on this site.[HOWTO] Root Your Desire In 1 Click With UnrEVOked! *UPDATED 20/7* - xda-developers I used unrevoked3, and rooted the device. no trouble Ive backed up the device with titanium backup. Placed cyanogen onto the 4gb sd card which came with the phone.Power off the device. Rebooted whilst holding the volume down button. Got the options up. Navigated to recovery and selected it with the power button. The screen goes blank. The o2 screen comes up saying welcome and thats it, it freezes. I have to pull the battery out of the back in order to reset the device and then it starts up perfectly normal. Tried accessing recovery mode using the clockworkmod but i get the same result.All of the points on the link above were followed. Im pretty much right at the bottom! still researching the net for the answer but im now in need of additional
Does your phone get hot and overheated during the htc logo? It did so to me and it turned out to that my CPU had melted and overheated. Take it to your retailer and they will fix it for free because it's not your fault, it's the phone that overheated.
Try this:
-download this with ur pc and rename it a PB99IMG.zip (not PB99IMG.zip.zip ok?)
-then put it on the root of ur sdcard (not in some folder) through an sd card reader
-ensure the battery is charged much than 30%..better more
-with the phone off (remove battery and put again) press and HOLD the volume down key and press (still holding the volume down key) and hold the power button..hold both and wait to enter in the hboot
-there wait a bit, and it will ask to u if u want apply the update, select yes with the volume keys and confirm with power button
awayra said:
1st Post, got my htc desire this morning and after researching for a long time already knew i wanted to root my device.I followed the instructions on this site.[HOWTO] Root Your Desire In 1 Click With UnrEVOked! *UPDATED 20/7* - xda-developers I used unrevoked3, and rooted the device. no trouble Ive backed up the device with titanium backup. Placed cyanogen onto the 4gb sd card which came with the phone.Power off the device. Rebooted whilst holding the volume down button. Got the options up. Navigated to recovery and selected it with the power button. The screen goes blank. The o2 screen comes up saying welcome and thats it, it freezes. I have to pull the battery out of the back in order to reset the device and then it starts up perfectly normal. Tried accessing recovery mode using the clockworkmod but i get the same result.All of the points on the link above were followed. Im pretty much right at the bottom! still researching the net for the answer but im now in need of additional
Click to expand...
Click to collapse
Just go to my troubleshooting guide, you'll probably find an answer there.
Send it back for warranty repair.
Sent from my Motorola Startac running Atari 2600 software!
@nhrsak - you save me, thanks very much!!
Did you try getting s-off with Revolutionary?
I had problems when i was s-on, but when i s-offed, everything went fine.
Have you tried flashing recovery.img via AndroidFlasher(from XDA)?

[Q] Stock Gingerbread Update results in Bootloop

Hi there!
Maybe this question was asked 100 times but I really searched and searched but dont found any solution for my problem.
I got a HTC Desire with stock froyo on it - no root - no CFW - just stock.
Phone sometimes doesnt boot. Just come to green HTC logo 1x vibrate and reboot. If this happens I pulled out the battery leave it alone for a hour pulled it back and it boots fine.
Because of this error I tried to fix it with latest dev update to gingerbread. Install went fine - succesful - reboot...
Since then im not able to acces the OS. It ALWAYS stucks at green HTC vibrate on time and reboot.
Damned. Tried to flash again via RUU - same ****. Tried to flash via SD - same ****.
I have acces to Hboot and fastboot but i think this doesnt help me anyway.
So please - if anyone has a solution how to fix my bootcycle problem - give me a hint.
---EDIT---
I dont know how but i have succesfully boot into GB. Immediatly I used revolutionary to get S-OFF. Done.
Now Phone looks like it boots normally. Strange thing if I enable WIFI and connect to some network it reboot and is not able to boot again. Always reboot at Welcome screen. Battery out - wait some time - battery in - booting - extremly fast disable wifi and it works normally.
SO... is my WIFI bricked? Is anything known about that matter. If yes - are there solutions???
Thanks
CRC
really - no one can help me
damned i think my desire has a heating problem. everytime i do something little bit intesiver work - like syncing, or inet surfing - my desire does a restart and could only be reachable after 20 min without plugged in battery.
strange
Throughout reading your problems, I immediately thought it was a hardware issue. Talk to HTC and see what they say.
Punched in..
oke i allready thought about something like that
just wanted it to confirm by someone else...
thank u
Similar problem
Hi all,
I have a rooted HTC Desire that is stuck in a bootloop. It gets to the HTC screen and that’s it. I tried to upgrade from a cyanogen MOD 7 to gingerbread 2.3 with the RUU I got from the HTC DEV site. Well actually the upgrade looked to be succesfull but when my phone rebooted I got this bootloop.
So now I tried to do a recovery but I only get the “apply update from sdcard” instead of “apply sdcard:update.zip”. When I try to do this update I get a “invalid operation” and the phone reboots. I also did a wipe of the cache and data.
When I try and connect with usb I can only see a driver being loaded after I switch to fastboot.
I tried “adb devices” but no device is seen. When I do the “fastboot devices” I get a serial.
I also tried the Revolutionary software to S-OFF but again I get the “waiting for device”. I tried with the HTC sync drivers, bootloader drivers with several laptops and pc’s.
BRAVO PVT3 SHIP S-ON
HBOOT-1.02.0001
MICROP-051d
TOUCH PANEL-SYNT0101
RADIO-5.17.05.23
I also tried with an other sdcard from a working Desire but I cannot get on the sdcard.
I tried to “mount” the sdcard again with 'fastboot oem enableqxdm 0' but no luck.
Please ask if more info is needed.
Deeway666 said:
Hi all,
I have a rooted HTC Desire that is stuck in a bootloop. It gets to the HTC screen and that’s it. I tried to upgrade from a cyanogen MOD 7 to gingerbread 2.3 with the RUU I got from the HTC DEV site. Well actually the upgrade looked to be succesfull but when my phone rebooted I got this bootloop.
So now I tried to do a recovery but I only get the “apply update from sdcard” instead of “apply sdcard:update.zip”. When I try to do this update I get a “invalid operation” and the phone reboots. I also did a wipe of the cache and data.
When I try and connect with usb I can only see a driver being loaded after I switch to fastboot.
I tried “adb devices” but no device is seen. When I do the “fastboot devices” I get a serial.
I also tried the Revolutionary software to S-OFF but again I get the “waiting for device”. I tried with the HTC sync drivers, bootloader drivers with several laptops and pc’s.
BRAVO PVT3 SHIP S-ON
HBOOT-1.02.0001
MICROP-051d
TOUCH PANEL-SYNT0101
RADIO-5.17.05.23
I also tried with an other sdcard from a working Desire but I cannot get on the sdcard.
I tried to “mount” the sdcard again with 'fastboot oem enableqxdm 0' but no luck.
Please ask if more info is needed.
Click to expand...
Click to collapse
Stuck with exactly the same problem, Devs Please help!

Can't root a RUU Bravo version 2.10.751.4

Hi,
Let me start with my device info.
HTC Desire
- Bravo PVT4 SHIP S-ON
- HBOOT-0.93.0001
- MICROP-051d
- Touch panel-synw0101
- radio-5.09.05.30_2
- Aug 10 2010,17;52;18
Current image version
RUU_Bravo_Froyo_Chunghwa Taiwan carriers (version: 2.10.751.4)
I'm running Windows Vista x86
That's all I got.
Now, the problem.
Everytime I turn the device on, it get stuck at the White HTC Windows and vibrates several times, I think this is a pretty common problem, so I won't stress this issue too much.
The solutions that I found are.
As my device is S-ON my options are limited. I can't boot recovery, so..
I download the latest RUU_Bravo_Froyo_HTC_WWE_2_29_405_5_Radio_32_49_00_32U_5_11_05_27_release_159811_signed_2
Now, I run the ruu until ask to connect, I connect my device, the ruu recognize and identify my device, it ask to update, everything good. Updating process start and suddenly stops and tells me, "error 131, customer id error"
and that I need to use the right RUU utility.?
So I decided to avoid the USB connection and try to flash it directly from the SDCARD, I extracted the rom.zip from the above file, change the name to PB99IMG.ZIP, put it on my device, volume + power, but nothing.
so thinking that something is missing, I select fast boot, the device shows some text in green, even shows the PB99IMG.ZIP file, and is back to the bootloader screen and nothing happens.
What else can I do to bring to life my device, if I choose recovery with the PB99IMG file in the sdcard, the device shows a black screen with a red triangle.
I think is something with that taiwanes RUU, but maybe not.
Could any one please put me in the right direction
Thanks in advance
Sovius
As my device is S-ON my options are limited. I can't boot recovery, so..
Click to expand...
Click to collapse
Can you boot into fastboot? Using revolutionary.io will give you S-OFF and then you can flash a recovery - since you are PVT4, then AmonRa or newest CWM recommended.
You need a goldcard to RUU with that RUU. Download the 2.3.3 RUU from htcdev.com. this should resolve the Id issue.
Sent from my HTC Desire using xda premium
Thanks for you replays
This is what happen now.
davebugyi
In tried to S-Off with Revolutionary, I remove HTC Sync and install the drivers required. > Back + Power > the device is in fastboot screen > connect the USB cable and the device seems to be recognized by the computer but no notification of that is given, except for a beep (like when you plug a USB flashdrive) but no letter is assign to the device or anything. > I double click revolutionary and the program said "waiting for device", I left it for 30min, but nothing.
As I cannot get inside the device, the problem might be that revolutionary requires my device to have "USB debugging on" I don't know if is on or not.
rootSU
How do I create a Gold Card, if I can't get inside the device to set everything up?. Can I use another Gold card or they are exclusive of each device.?.
Your recommendation are Welcome, Please let me know if you need anything from me to have a much clear understanding about what's going on.
I'll make a video to show you exactly what happening and what I'm doing
Cheers

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