Develop Bugs

Headphones not recognised when plugged in...

Anyone having this problem?
I am suffering with the volume rocker issue, but noticed this morning that 2 sets of headphones are not recognised when plugged in.
I've tried a restart, but no difference.
Right now I have a lot to talk to Samsung support about this morning

Don't know yet about the Nexus, but Samsung phones need earphones with a three ring jack.

Sweerts said:
Don't know yet about the Nexus, but Samsung phones need earphones with a three ring jack.
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Click to collapse
nope, incorrect. They need headsets that have a TRRS jack. Normal headphones (that do not have a mic) are fine as long as they are a 3.5mm TRS jack.

Sorry, you're right!
Hope that 'll still help the OP though.

I just plugged in my old HTC Desire headphones, and listened to some youtube videos through them, but I noticed a couple of odd things:
1. No headphones symbol appeared.
2. When I used Twitter, pulling to refresh, the sound came through the headphones, but when the pop sound came for new Tweets, it came from the phone!?
Has anyone seen the headphones symbol?
EDIT: Forgot to mention, the stock Samsung headphones do exactly the same things.

Cleargrey said:
I just plugged in my old HTC Desire headphones, and listened to some youtube videos through them, but I noticed a couple of odd things:
1. No headphones symbol appeared.
2. When I used Twitter, pulling to refresh, the sound came through the headphones, but when the pop sound came for new Tweets, it came from the phone!?
Has anyone seen the headphones symbol?
EDIT: Forgot to mention, the stock Samsung headphones do exactly the same things.
Click to expand...
Click to collapse
Just tried with two pairs of headphones and no symbol came up either, not a big deal though really.
Also I notice when you change volume on the phone (when music isn't playing) you hear the noise through both the phone and headphones, so I guess notification sounds play through both, like the Twitter thing you mentioned.

I think I just found out the answer. It's doesn't seem to be a "problem". It was never going to show.
I just tried it in a friends GS2. No headphone symbol popped up. I asked them has a headphone symbol ever popped up and she looked at me confused and said "No. Why would it? I've never had a phone even back to my Sony Ericsson days that did that."
I said, like computers, they normally show when anything is connected.
"But computers don't show when you connect headphones or a headset." she said.
"...... ..... Good point." lol

No sound from speaker on Lumia 900

My Lumia 900 was working fine then all of a sudden it didn't make any sound even with volume 30/30. Looking back I believe it started after I disconnected a car audio cable. I eventually tried some headphones. I removed the headphones and again nothing. I also used an audio cable for my car. After removing it the built in speaker sound was back. I thought the phone was fine but a few days later the same thing happened again. I tried the car audio cable and the sound did not come back. I tried some headphones and the sound came back. Totally random and very annoying. Is anyone else experiencing this? I really don't want to exchange my phone.
If I exchange my phone do they wipe it while you are in the store?

Are you plugging/unplugging the cables/phones while music is playing? There is some kind of quirky circuit in WP that will pause/mute sound when you plug something in while playing. Have seen this happen on both my Surround and L900. Try plugging/unplugging when music is paused and see what happens. Also, if you are using any kind of case, make sure the audio jack is fully seated.
Sent from my Lumia 900 using Board Express

I'll try your suggestion and report back
jimski said:
Are you plugging/unplugging the cables/phones while music is playing? There is some kind of quirky circuit in WP that will pause/mute sound when you plug something in while playing. Have seen this happen on both my Surround and L900. Try plugging/unplugging when music is paused and see what happens. Also, if you are using any kind of case, make sure the audio jack is fully seated.
Sent from my Lumia 900 using Board Express
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Click to collapse
Awesome. Thanks. I'll pay attention to what I'm doing the next time and see if your suggestion helps. I just don't want to exchange the phone if there isn't a reason to.

Possible jack problem
Alternatively, though, it could be a bad jack that makes only marginal physical contact when a plug is removed. If so, you have little to worry about with a warranty exchange. Just make sure you've sync'ed your phone to Zune on your PC, and your contacts/calendar to an Exchange or Windows Live account. You can wipe your phone yourself under Settings/About/More/Reset. About the only elements that won't be retained for a new phone once you've set up those Live and Exchange accounts are contact groups, settings, and old SMS messages.

sitizenx said:
My Lumia 900 was working fine then all of a sudden it didn't make any sound even with volume 30/30. Looking back I believe it started after I disconnected a car audio cable. I eventually tried some headphones. I removed the headphones and again nothing. I also used an audio cable for my car. After removing it the built in speaker sound was back. I thought the phone was fine but a few days later the same thing happened again. I tried the car audio cable and the sound did not come back. I tried some headphones and the sound came back. Totally random and very annoying. Is anyone else experiencing this? I really don't want to exchange my phone.
If I exchange my phone do they wipe it while you are in the store?
Click to expand...
Click to collapse
Just wanted to know whether you managed to sort your problem out ?
Having the same problem on one day old lumia, but found that I press the edge of the glass between the windows logo and search button the sound returns.
I believe there is a loose connection at the bottom of the screen with regards to the sound speaker

tfn said:
Just wanted to know whether you managed to sort your problem out ?
Having the same problem on one day old lumia, but found that I press the edge of the glass between the windows logo and search button the sound returns.
I believe there is a loose connection at the bottom of the screen with regards to the sound speaker
Click to expand...
Click to collapse
Sorry. Swapped phones because of purple screen. Sound did come back. Not sure what actually worked.

My four day old Lumia did the same thing. I would press on the bottom of the phone and sound did come back while I was holding it. I slapped the back of the Lumia against my thigh (near the speaker) and sound came back. I am definitely taking it back soon.

I had the same problem w/my Lumia 900. I chopped off the end of a cotton swap (the kind with the paper shaft) and dipped it into some alcohol. I inserted the beheaded swab into the headphone jack and twisted it around slowly and eventually the speaker started working. I guess it though I still had headphones plugged into it and it muted the speakers.

bump. i'm having this same issue. Wish I would've read thsi before hand as the car headphone connector was in my friend's car. any more ways to work around this?

Just called AT&T...they're sending a replacement phone. It's frustrating though because I'm not sure if this is a hardware or software defect. I would hate if in a year when my warranty expires, I do the same thing on accident and can't get it replaced. I couldn't even receive calls with the phone after plugging it into the car audio. So hopefully this thread will be a good warning to anyone with a lumia not to plug it into the car stereo unless you want your speakers to blow.

tfn said:
Just wanted to know whether you managed to sort your problem out ?
Having the same problem on one day old lumia, but found that I press the edge of the glass between the windows logo and search button the sound returns.
I believe there is a loose connection at the bottom of the screen with regards to the sound speaker
Click to expand...
Click to collapse
Simply press on the glass... What the... You saved my mum's phone~~

HTC earphones stops working after using them for a while!

My HTC earphones won't output audio to my left plug.
This is the third pair I've gone through as all the previous earphones had the same fault. And it's always the left plug that stops working.
Are the HTC branded earphones really that bad?! I'm going to buy myself some quality earphones than wait once again a week to get another pair of soon to be faulty earphones.
Has this happened to someone else?

I would be inclined to think that this is connector problem, not the ear plugs. I have used the original plugs for just over a year with no problems whatsoever.
Sent from the bottom of my underpants

Just tested a bunch of other earphones, all of them work.
Something is wrong with the plugs because they work sometimes if held in a special way. My father pointed out that it could be a fault that occurs while the phone is in the pocket. However I never put my phone in my pocket while listening to music.

DeniCevap said:
Just tested a bunch of other earphones, all of them work.
Something is wrong with the plugs because they work sometimes if held in a special way. My father pointed out that it could be a fault that occurs while the phone is in the pocket. However I never put my phone in my pocket while listening to music.
Click to expand...
Click to collapse
I don't think it will be the phones, try some pure alcohol or similar cleaning fluid on earbud jack and phone socket

Interesting, I had the exact same thing. I just ordered a new pair off amazon about 3 weeks ago. They were working perfect one day then the next time I went to use them the left one didn't make the slightest sound at all

Headphones and in-call audio issues

Not sure if it had anything to do with the update, but I have been power cycling my phone a lot lately...
Headphones: My headphones don't seem to be registering that they're in, so the sound comes through the speakers--but the headphones work when plugged into other devices. (I have picked up a pair of bluetooth headphones until I figure it out, which work fine.) After power cycling the headphones work again for a while somehow, but will randomly stop again, so it must be a software issue. It could have to do with being unplugged while audio is going?? Not sure
In-call: I can't hear the other person, but they can hear me. If I switch to speaker phone, I can hear them (not sure if they can hear me while on speakers, they usually hang up by the time I realize they are really there but I can't hear them...) It's so weird. I have to say, "I can't hear you, I'll reset my phone and call you back in a minute".
Anybody else with this problem???

I've been struggling with the same problem on 3 different Fire Phones. All phones are running Fire OS 4.6.3. I discovered this problem after plugging into my car stereo via the 1/8" audio jack. If not immediately, shortly after disconnecting the cable I would be unable to hear the party on the other end during a phone calls, though they could hear me. I also found that the jack would no longer switch from Speaker to Wired audio and vice versa when I plugged a cable into and out of the 1/8" audio jack.
It looks to be an OS issue as the problem is remedied by a restart. I am really curious if I happened to get 3 lemons or if anyone else experiences this. If this is an issue with Fire OS, have so few people used the audio jack? I am tempted to install Cyanogenmod to see if this remedies the problem, though I would expect this sort of issue to occur with Cyanogenmod as opposed to the stock FireOS install.

Thanks for letting me know there is someone else out there with the same issue. I hate thinking I'm the only one!
BTW alexandergrig did you get a warranty replacement for them or you just bought 3 when they were on sale or something?? I am thinking of trying to replace it on warranty, since the issue is new-- it just started a couple of weeks ago, and I didn't experience the headphone/call "mute" issue throughout most of the life of the phone. The other thing that I don't get is why it won't let me take a video--it stops after 1 second (also a recent issue).

The phones were not on warranty replacement but rather purchased new. How long had you been using your phone without issue? What version of FireOS are you currently on? Have you side loaded Google Play?
Today, for example, I had no issue with plugging headphones in and removing them. I later plugged the phone to my car stereo via mini-jack and had no issues playing music or placing and receiving calls (using the speakerphone) while it was plugged in. When I unplugged it, I was able to make calls. Later when I plugged the phone into my car stereo again, I had the same problem. Basically all the audio was being routed to the speaker and not the audio jack. No matter how many times I plugged and unplugged the cable, no audio was being sent through the audio jack.
I also happened to try the Soundabout app on the Google Play store, thinking that perhaps the audio was not being routed properly. Unfortunately, when I forced the output to the "wired" audio jack, at best I would hear some popping noises. All this gets resolved with a restart, however inconvenient that may be.
I find it hard to believe that the 3 phones I have worked on all happen to be lemons, though I guess it's possible. I wish I could get some feedback from others to determine if they are having any such issues. Like I said before, this is something that you might expect from a custom ROM not a stock OS install. I'm not sure how much of a pain making an Amazon warranty claim would be. If you opt for this, I would appreciate it if you could let me know how this goes and if the replacement unit works properly. Part of me wonders if a Cyanogenmod install would remedy this issue. If not, then it's got to be something more complicated beyond my ability to troubleshoot. I am very tempted to try.

I got the phone in February, and it has worked fine until about two weeks ago. My headphones (the ones that come with the phone) started malfunctioning, and there was an OTA update around that time, so I am suspecting it could have been either thing. I side loaded Google's apps during my first week with the phone, and my current OS is 4.6.3 (463001620) [but I don't know why is says "Installed Tuesday, February 18, 2014" since it has definitely been updated since then...]
I'lll let you know how the warranty stuff goes. Maybe they'll give me a replacement that works...

All 3 phones were on 4.6.3 while having this problem. They had immediately been updated to 4.6.3 after purchase. I did test this prior to installing all the Google Play services, but there was no difference. I have not tested this on any other version of FireOS.
Today I made a point to test this more thoroughly. Phone works properly while connected to car stereo via audio jack. I can call out via Speakerphone without issue. However 5 times today when I disconnected the mini jack from the phone, I could no longer router audio through the jack when plugged in again and I experienced the issue where I could not hear the person on the other end of the call but they could hear me.
Plugging in headphones also would not work. This evening, I tested it with a pair of stock apple iPhone earbuds and it has not been behaving in the manner described above. I listened to music for 15-20 minutes, unplugged it and then I'm able to hear the music through the phone's speaker. After plugging it in again, the audio is properly routed to the headphones again. I was able to do this about 10 times without issue. Then at some point the same issue occurred.
I'd like to say that it's an issue with 4.6.3 or perhaps some sort of service that is not handling the audio routing properly and needs to be restarted via a reboot. I kind of wish that I would have tested this issue on another version of FireOS. Despite everyone's disdain with FireOS and my own past inclination to play around with stuff, I really wanted to stick with the stock FireOS, but this lack of proper functionality is bothering me so much I might be inclined to try CM11.

I don't know if this will help you but there's an app called SoundAbout that will force audio through the headphone interface whether the phone thinks a headphone is plugged in or not. You'd have to get a copy of the apk and sideload it on fireOS though. https://play.google.com/store/apps/details?id=com.woodslink.android.wiredheadphoneroutingfix

I had SoundAbout installed a few days ago but that didn't seem to solve the problem. When I force switched it to the audio jack, I got nothing or some pops. It just seems something gets corrupted or quirky until one restarts the device.
danielnealclark, today I was trying to shoot some video with the Fire phone and ran into the same problem that you had by the way. I'll start another thread on this issue to see if anyone else has experienced this.
I only add this because it's getting to the point where I am very tempted to install CM11. If the sound issue persists (though I'm sure other issues might crop up then, lack of mute during a call being one as I understand it...) then I'll have to give up and come to the conclusion that it is some intermittent hardware issue on some of these units.

Let me know how CyanogenMod works if you try it. It prob has it's own issues too. I am going to try to get a new phone through the limited 1 year warranty. I'll keep you posted about the process

Got a replacement phone, and it worked fine until today...
I thought that a certain pair of headphones were the culprit, and I never should have plugged them in to my replacement phone (they are official amazon fire phone headphones BTW). This pair of headphones went bad and were only working in one ear when in the fire phone (but they work fine in both ears on my computer, which I don't understand) and it was around the same time my last phone had the headphone issue described at the beginning of the thread, so I thought the issues may be related. I tried them today, and oops, they messed up another phone!
From the other posts on this thread, there is an issue with certain headphone jacks--not sure why. But if a certain headphone jack gets plugged in, the phone will forever think (until power cycling) that there are headphones in during a call, and never think headphones are if you try to plug in headphones for music/games.
I guess I still have it under warranty since it is a replacement through Amazon. I'm gonna try to do some resets, troubleshooting, etc...
So pissed right now

I've been having this issue as well. It is very annoying!

I have the same problem, as I previously posted. Unfortunately nothing I did remedied the problem nor was I able to find out any more information.
Daniel, did you end up getting Amazon to replace your phone previously, as you had mentioned?
I honestly think that this is not a problem particular to only a few models. I don't feel that a replacement would help because sooner or later it arises again it seems. It could very well be a jack problem, but I really feel this is some low level quirky OS issue. Originally I had mentioned that I might switch to CM. I've decided that this would lead to additional quirks going this route, so I will continue to keep my phone stock. The true test is if someone with CM experiences this issue or if switching to CM remedied the problem. Unfortunately, I've had so many frustrations with technology as of late and so little time, I don't have it in me to fiddle around anymore. I'm not sure if we can expect Amazon updates to remedy this, and all we can do is hope some day we get an update.
My main problem was that I use my Fire phone to connect to my stereo via Aux input. So I was constantly having issues. I ended up simply purchasing a USB bluetooth adapter for my car stereo and going wireless with the Fire phone and it's worked well. I must admit my Fire phone is not my go to phone for listening to music with headphones because of this, but I always found that the Amazon earbuds were less likely to cause this problem than other ear buds in my case.
After a long listening session, the only thing that helped me was simply rebooting the phone. A really crappy solution, but definitely more productive for me than continuing to tinker with this issue for me. Or going bluetooth. For those experiencing this issue, please keep us updated if you find a long lasting solution or if you have experienced any remedy with CM. Or, if our farfetched dream of an Amazon update were to become a reality...
All the best in the New Year folks!
danielnealclark said:
I thought that a certain pair of headphones were the culprit, and I never should have plugged them in to my replacement phone (they are official amazon fire phone headphones BTW). This pair of headphones went bad and were only working in one ear when in the fire phone (but they work fine in both ears on my computer, which I don't understand) and it was around the same time my last phone had the headphone issue described at the beginning of the thread, so I thought the issues may be related. I tried them today, and oops, they messed up another phone!
From the other posts on this thread, there is an issue with certain headphone jacks--not sure why. But if a certain headphone jack gets plugged in, the phone will forever think (until power cycling) that there are headphones in during a call, and never think headphones are if you try to plug in headphones for music/games.
I guess I still have it under warranty since it is a replacement through Amazon. I'm gonna try to do some resets, troubleshooting, etc...
So pissed right now
Click to expand...
Click to collapse

alexandergrig said:
For those experiencing this issue, please keep us updated if you find a long lasting solution or if you have experienced any remedy with CM.
Click to expand...
Click to collapse
I second that post! If anyone solves this one, let us know.
alexandergrig: I did get them to send me a new phone, since it was under the 1 year warranty. The phone call took about 45 minutes, with me trying to convince them by plugging in headphones/unplugging headphones to show that it was really broken. Before that call, though, they told me the first thing I had to do was perform a factory reset before they would even consider progressing to a replacement. [BTW the Fire phone has a great native backup tool if you are just migrating from one fire phone to another, it's all cloud based]. The new phone was a refurb.
I think I'll try the bluetooth thing for my car, that's a great idea. I really like my bluetooth headphones for work (as a bonus I found out they connect to my computer super easy too--at the same time as my phone even--so I can run desktop-only music sites)

Curious if anyone was able to fix this. I had this occur on my original Fire Phone. Amazon replaced it in Nov 2015 and my new one just started doing this....

jagernbeer said:
Curious if anyone was able to fix this. I had this occur on my original Fire Phone. Amazon replaced it in Nov 2015 and my new one just started doing this....
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Click to collapse
Good luck. I also am on my 2nd Fire, and like you have the same problem back again. The funny thing is, it was caused by the stock headphones, other headphones gave me no problems. So what did I do? I gave up! And now I LOVE LOVE LOVE my bluetooth headphones. They are so easy to use and no more cords. Try it out, you'll never go back (until the batteries die... but they charge pretty quick)
Good luck to you.

I experienced this problem on 3 separate Fire Phones. So either I am very unlucky or this problem is more widespread than we know. Because of this, I doubted that a replacement would help me. I will say that I have used my one 64gig Fire Phone without this problem being an issue for months and so I came to my own conclusion which might not end up being very helpful but...
I was able to experience this constantly when I made it a point to plug and unplug the headphones for testing purposes (both stock Amazon as well as the older Apple earbuds). Ultimately, the way I ended up using my phone's audio output was by streaming audio via bluetooth to a USB bluetooth adapter connected to my car stereo almost daily. Also most every day I would usually go from the Bluetooth audio in the car, to plugging in my headphones for my 3 mile walks, and then unplugging the headphones and reconnecting via Bluetooth in the car to drive home. Doing this for the past many months, I did not encounter one issue with placing calls via the phone itself, speakerphone or even via the mic on the earbuds.
Because of this I am concluding (as I initially believed) that it might not be hardware but rather the Fire phone's low level OS/system software that governs the audio jack that happens to be buggy. It's like there is an issue with the jack status detection routine and it gets "stuck" in one mode. I may be wrong, but there is a good possibility that Fire phone users that do not experience this problem, very well might start if they constantly plugged and unplugged their headphones from the jack, attempting to place and/or receive calls in between. At some point this issue might arise. But in my experience it goes away and corrects itself until the next time, unless anyone else has experienced otherwise.
Due to the lack of significant continued development of the Fire Phone, Amazon will likely not address this problem via an update. My sense is that if not everyone is experiencing it because it is a software issue, then it's prevalence is due to usage patterns. I, like others, in the beginning found this to be a constant problem the more I tested it, especially with plugging and unplugging the headphones and making calls. With my 3 phones, I have a hard time believing it's actual hardware only because it eventually seems to resolve if I change my usage patterns.
Might be totally different for you guys, but I guess this is my final conclusion. I sold one of my 32gig Fire Phones and still plan on using the 64gig, despite picking up a couple of other phones.
A.G.

3.5mm headphone jack issues

Hello I have a US TA-1045 version of the Nokia 6.1 that I am returning for a replacement. The reason is that my sound will cut out every single time I am using headphones through the 3.5mm plug. The only thing I can do to remedy the problem is removing the headphones and plugging them back in and resuming playback.
Has anybody had this problem? I am really hoping my replacement does not have this same issue.

I have this same issue with my Nokia 6.1 . Let me know how it goes.
Seems the plug is fussy

Two questions:
1. Have you tried a different pair of headphones?
2. Do you have a case on the phone?
If you are using inexpensive headphones the impedance could be less than expected and might cause a problem.
Some cases may not let the headphone plug seat completely in the jack.

This happens to me with the headphones that came with the phone, my other earbuds, and another aux cable.
Haven't had issues with these in other devices

BoloMKXXVIII said:
Two questions:
1. Have you tried a different pair of headphones?
2. Do you have a case on the phone?
If you are using inexpensive headphones the impedance could be less than expected and might cause a problem.
Some cases may not let the headphone plug seat completely in the jack.
Click to expand...
Click to collapse
I havnt used other headphones yet. But I dont have 'any' issues when I use the same headphones on several other devices. I do use a case but its small and I dont think it impedes with plug. I can try with the case off but Im sure it wont help. The way the sound goes out is not like it goes in and out. It just cuts out completely and the music keeps playing. Not through the headphones or the speaker, just nothing.
Anyways my replacement does the exact same thing. Im looking at hopefully getting a different phone.

Hedied4me said:
I havnt used other headphones yet. But I dont have 'any' issues when I use the same headphones on several other devices. I do use a case but its small and I dont think it impedes with plug. I can try with the case off but Im sure it wont help. The way the sound goes out is not like it goes in and out. It just cuts out completely and the music keeps playing. Not through the headphones or the speaker, just nothing.
Anyways my replacement does the exact same thing. Im looking at hopefully getting a different phone.
Click to expand...
Click to collapse
It's Android not the phone from my experience, get a USB C adapter. Alternatively try turning off automatic USB audio routing in developer settings. (Didn't work for me on Oreo but apparently it used to work great in Nougat)This will probably be a slow bug fix as the 3.5 mm jack is dying out. I borrowed someone's pixel 2 xl adapter and it worked great so I ordered one along those lines in standards with reviews backing it up on Amazon.

Loakidog said:
It's Android not the phone from my experience, get a USB C adapter. Alternatively try turning off automatic USB audio routing in developer settings. (Didn't work for me on Oreo but apparently it used to work great in Nougat)This will probably be a slow bug fix as the 3.5 mm jack is dying out. I borrowed someone's pixel 2 xl adapter and it worked great so I ordered one along those lines in standards with reviews backing it up on Amazon.
Click to expand...
Click to collapse
After a little digging apparently it's a Spotify issue, not the phone which I'll keep after all. Mind showing me which adapter you got?

Hedied4me said:
After a little digging apparently it's a Spotify issue, not the phone which I'll keep after all. Mind showing me which adapter you got?
Click to expand...
Click to collapse
Here is the link
Pixel 2 Headphone Adapter, Masfee USB Type C to 3.5mm Headphone Jack Aux Audio Adapter for Pixel 2/XL Moto Z HTC U11 https://www.amazon.com/dp/B07DBKVWY2/ref=cm_sw_r_cp_apa_3qbrBb40A8KSB
It happens with Play Music too but admittedly much less frequently. I literally wear my ear buds all day listening to music maybe I should try Pandora or something. Have you switched to any music apps that seem to work better? Which one or ones if so? My adapter won't be here till tomorrow but I'll give a full report if you would like me to.

Loakidog said:
Here is the link
Pixel 2 Headphone Adapter, Masfee USB Type C to 3.5mm Headphone Jack Aux Audio Adapter for Pixel 2/XL Moto Z HTC U11 https://www.amazon.com/dp/B07DBKVWY2/ref=cm_sw_r_cp_apa_3qbrBb40A8KSB
It happens with Play Music too but admittedly much less frequently. I literally wear my ear buds all day listening to music maybe I should try Pandora or something. Have you switched to any music apps that seem to work better? Which one or ones if so? My adapter won't be here till tomorrow but I'll give a full report if you would like me to.
Click to expand...
Click to collapse
No, I've only used Spotify so far. But the music cuts out so much I've cut down using it a lot. I would appreciate knowing how the adapter works though. I wouldn't want to buy one unless I knew for sure as I have limited income. Thanks

Hedied4me said:
No, I've only used Spotify so far. But the music cuts out so much I've cut down using it a lot. I would appreciate knowing how the adapter works though. I wouldn't want to buy one unless I knew for sure as I have limited income. Thanks
Click to expand...
Click to collapse
Will do!

Loakidog said:
Here is the link
Pixel 2 Headphone Adapter, Masfee USB Type C to 3.5mm Headphone Jack Aux Audio Adapter for Pixel 2/XL Moto Z HTC U11 https://www.amazon.com/dp/B07DBKVWY2/ref=cm_sw_r_cp_apa_3qbrBb40A8KSB
It happens with Play Music too but admittedly much less frequently. I literally wear my ear buds all day listening to music maybe I should try Pandora or something. Have you switched to any music apps that seem to work better? Which one or ones if so? My adapter won't be here till tomorrow but I'll give a full report if you would like me to.
Click to expand...
Click to collapse
I used Pandora (paid version) regularly with my Nokia 6.1 (TA-1068), Oreo 8.1.
I have never had a problem using headphones. YMMV.

Does anyone have a link to the spotify / google play issue?
This issue is super annoying - especially because I usually do a lot of dirty work with my phone in my pocket and when the audio cuts out, my hands are too dirty to touch the phone

prg318 said:
Does anyone have a link to the spotify / google play issue?
This issue is super annoying - especially because I usually do a lot of dirty work with my phone in my pocket and when the audio cuts out, my hands are too dirty to touch the phone
Click to expand...
Click to collapse
Link to what? Who knows if Nokia is even aware of the issue. It also happens with other music players unfortunately. I did see some mention of the problem on Nokia 6.1 official forums, but no mention of solutions. Still waiting to hear if a usb C adapter fixes the problem. But I doubt it as this seems to be a software issue.

Hedied4me said:
Link to what? Who knows if Nokia is even aware of the issue. It also happens with other music players unfortunately. I did see some mention of the problem on Nokia 6.1 official forums, but no mention of solutions. Still waiting to hear if a usb C adapter fixes the problem. But I doubt it as this seems to be a software issue.
Click to expand...
Click to collapse
Someone in this thread mentioned earlier that this issue is related to Spotify and not necessarily the Nokia 6.1 . I could have misinterpreted
Wasn't sure if spotify had acknowledged this bug on their support area or not

Loakidog said:
Will do!
Click to expand...
Click to collapse
So has the adapter helped?

Hedied4me said:
So has the adapter helped?
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Sorry for not getting back to you. I only had it for a day and lost it but I do not recommend the adapter. It would randomly have loud static that I did not have with the pixel 2 xl adapter I borrowed. However I have been using the jack and it seems to cut out less frequently now. I am probably going to just use Bluetooth from now on.
---------- Post added at 02:59 PM ---------- Previous post was at 02:58 PM ----------
BoloMKXXVIII said:
I used Pandora (paid version) regularly with my Nokia 6.1 (TA-1068), Oreo 8.1.
I have never had a problem using headphones. YMMV.
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Ok thank you!

Ok I think I accidentally fixed the issue. It's caused by the setting option that allows you to raise your phone to your face and the screen comes on allowing you to see notifications. It's called "Lift to check your phone" option in settings. Turn this feature off. Haven't had the issue since.

prg318 said:
Does anyone have a link to the spotify / google play issue?
This issue is super annoying - especially because I usually do a lot of dirty work with my phone in my pocket and when the audio cuts out, my hands are too dirty to touch the phone
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Look above.

Loakidog said:
Here is the link
Pixel 2 Headphone Adapter, Masfee USB Type C to 3.5mm Headphone Jack Aux Audio Adapter for Pixel 2/XL Moto Z HTC U11 https://www.amazon.com/dp/B07DBKVWY2/ref=cm_sw_r_cp_apa_3qbrBb40A8KSB
It happens with Play Music too but admittedly much less frequently. I literally wear my ear buds all day listening to music maybe I should try Pandora or something. Have you switched to any music apps that seem to work better? Which one or ones if so? My adapter won't be here till tomorrow but I'll give a full report if you would like me to.
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Look at my post above.

Hedied4me said:
Ok I think I accidentally fixed the issue. It's caused by the setting option that allows you to raise your phone to your face and the screen comes on allowing you to see notifications. It's called "Lift to check your phone" option in settings. Turn this feature off. Haven't had the issue since.
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Thanks - I just disabled "lift to check phone" and will see if i run into this problem again. That being said, I haven't noticed this problem since the July update but that may just be a coincidence and I have used heaphones less