Develop Bugs

[Q] randomly muted

ok, i am really hoping someone can help me out here. so ever since froyo came out i have been having weird call problems, i will be on a phone call and randomly it will mute me. the mute button won't be activated and the only way to fix the problem is to toggle the speakerphone on/off. now i have tried several roms (syndicate, bonsai, ace) and they all have the same problem. i recently tried ace and it worked fine for a couple of days and then suddenly it did it this morning. i have also swapped out my phone and it still does it!
some people suggested playing with the voodoo sound options and none seemed to work.
if anyone has had this issue or knows of things i could try i would appreciate it extremely. this problem is driving me insane (along with all my friends who it constantly happens to while on the phone with me.)
thanks!

Moved to Q&A.

It could be a manufacturer defect? Does it happen on stock?

thegnargnarshredder said:
It could be a manufacturer defect? Does it happen on stock?
Click to expand...
Click to collapse
Only for about a day. I could try it longer. Wouldn't swapping the phone like I did cover a phone defect though?

This use to happen to me back on the DK28 build even DI18 I think but haven't seen it since official EB13 and even on EC05 now. That's weird. Did it start all of a sudden or has it been an ongoing problem? When did you get your phone? Oh wow you said it's a new one? Refurbished? WHen you got your new phone did you restore a backup from your old phone or start fresh?
phynias said:
ok, i am really hoping someone can help me out here. so ever since froyo came out i have been having weird call problems, i will be on a phone call and randomly it will mute me. the mute button won't be activated and the only way to fix the problem is to toggle the speakerphone on/off. now i have tried several roms (syndicate, bonsai, ace) and they all have the same problem. i recently tried ace and it worked fine for a couple of days and then suddenly it did it this morning. i have also swapped out my phone and it still does it!
some people suggested playing with the voodoo sound options and none seemed to work.
if anyone has had this issue or knows of things i could try i would appreciate it extremely. this problem is driving me insane (along with all my friends who it constantly happens to while on the phone with me.)
thanks!
Click to expand...
Click to collapse

p3dr0maz said:
This use to happen to me back on the DK28 build even DI18 I think but haven't seen it since official EB13 and even on EC05 now. That's weird. Did it start all of a sudden or has it been an ongoing problem? When did you get your phone? Oh wow you said it's a new one? Refurbished? WHen you got your new phone did you restore a backup from your old phone or start fresh?
Click to expand...
Click to collapse
i started fresh, except for a couple apps i restored settings for. but i didn't restore any system stuff. this happened right after froyo update for me. at first i thought it was a voodoo thin, but ive tried genocide with the updated voodoo, plus how can i be the only one having this problem. it makes no sense to me.
i guess i could try stock, but i mean i really don't want to run stock....ugh.
---oh new phone was straight from sprint about a week ago.

This is happening to me as well. I'm stock rooted froyo with all stock apps still in place. Very annoying. I never had this issue before the froyo update.
Anyone know of a fix for this yet?

I'm about to take a B.F.H. and "fix" the phone. My epic is doing this on every call I recieve or make.

Anyone have any ideas? I can't deal with this much longer. Really want to smash the phone. Guess I'll unroot and take it into bb or sprint...

iTbagdUrMac said:
Anyone have any ideas? I can't deal with this much longer. Really want to smash the phone. Guess I'll unroot and take it into bb or sprint...
Click to expand...
Click to collapse
yeah i got a new phone and it made no difference. good luck though!

[Q] Caller Can't Hear Me

This has been happening on my Epic 4G for awhile now and it's really frustrating. I'm pretty sure this hasn't been happening the whole time I've owned the phone, but at this point it's hard to really remmber.
Basically, when I make or receive a call, within a couple\few minutes of the phone call the caller suddenly can't hear me - this happens whether it's using the phone normally, in speakerphone mode, or even a headset. As soon as it happens and the other caller starts the "Hello? Are you still there?" I can fix it by toggling the speaker on and off (or off and on) and it fixes it - but it can suddenly start again at anytime...couple of minutes later, five minutes later, etc.
Right now I'm slowly removing apps from my phone after every call this happens on - my goal is to determine if a particualr app is confusing my phone. I don't think it's the ROM or modem I'm using (Frozen 1.2, EC05) as I did a stock flash and flashed to those just recently and others aren't having the same problem. I DID restore some data so if I can't narrow down an app that's causing it, not restoring any data is my next option (but even more time consuming to figure out specifically which data is causing issues).
I'm pretty sure the phone hasn't always done this so I don't want to exchange the phone considering I don't have any other issues and I think this is software, not hardware related. Has anyone experienced anything similar to this?

Have you tried switching Roms, I have this same problem on EC05 when I moved to gingerbread it stopped happening.......
Do you voodoo installed?
Sent from my SPH-D700 using XDA App

I was having the same problem with EF02 and the EF02/EF10 modems. I switched back to the EC05 modem and haven't had the problem since (knocking on wood)...
Sent from my Transformer TF101 using Tapatalk

Try ee03 modem..
Sent from my SPH-D700 using Tapatalk

masaidjet said:
Have you tried switching Roms, I have this same problem on EC05 when I moved to gingerbread it stopped happening.......
Do you voodoo installed?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I do have Voodoo installed (since it comes with Frozen 1.2). I haven't tried switching ROMs yet but I have started looking again (I was pretty content with Frozen but if no one had a similar issue and changing the modem doesn't work then a ROM switch is my next try).
Thanks to others who suggested changing modems - I'm going to do that now and see if EE03 fixes this....*crosses fingers*

evancg said:
I do have Voodoo installed (since it comes with Frozen 1.2). I haven't tried switching ROMs yet but I have started looking again (I was pretty content with Frozen but if no one had a similar issue and changing the modem doesn't work then a ROM switch is my next try).
Thanks to others who suggested changing modems - I'm going to do that now and see if EE03 fixes this....*crosses fingers*
Click to expand...
Click to collapse
Go into you Voodoo sound settings and change recording setting to Original. Shoul fix your issue.
Sent from my SPH-D700 using XDA App

Sure you are not hitting the mute button by accident? Sounds dumb but I've done that before.

Blankrubber said:
Go into you Voodoo sound settings and change recording setting to Original. Shoul fix your issue.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I have the SAME EXACT PROBLEM and just like the OP it hasn't always been like that, did this work for you?
Sent from my rooted, suited, & booted Epic 4G kno dat!

I was having the same issues so I just applied this. People couldn't hear me on speakerphone at all...seriously. hopefully this helps. Thanks for the tip
Sent from my SPH-D700 using XDA App

evancg said:
Basically, when I make or receive a call, within a couple\few minutes of the phone call the caller suddenly can't hear me - this happens whether it's using the phone normally, in speakerphone mode, or even a headset. As soon as it happens and the other caller starts the "Hello? Are you still there?" I can fix it by toggling the speaker on and off (or off and on) and it fixes it - but it can suddenly start again at anytime...couple of minutes later, five minutes later, etc.
Click to expand...
Click to collapse
Yes! Mine started doing this a couple months ago, and I resolve it exactly the same way (though I have to hit the volume button once, either up or down, then toggle speaker on then off). It's definitely not the ROM because I've had it with both Froyo and GB ROMs. Unfortunately, I haven't found any other solution, yet. I'm hoping it will go away with official GB, but I have no real reason to think it will work. I'm going to play around with the Voodoo sound.

edonnelly said:
Yes! Mine started doing this a couple months ago, and I resolve it exactly the same way (though I have to hit the volume button once, either up or down, then toggle speaker on then off). It's definitely not the ROM because I've had it with both Froyo and GB ROMs. Unfortunately, I haven't found any other solution, yet. I'm hoping it will go away with official GB, but I have no real reason to think it will work. I'm going to play around with the Voodoo sound.
Click to expand...
Click to collapse
you guys shouldn't be having this problem make a backup then odin to ec05 stock and check if you still have the issue if you do just take it to sprint and show the tech your problem they should fix it or get you a replacement phone.

I have the same issue. I am completely stock. It usually happens 10 to 15 minutes into a phone call. I've already called sprint, taken it to a store but only reflashed the os, and I just recently spoke to someone on chat, who said the problem has been solved. If it happens again should I get a replacement phone?

Blankrubbers fix actually worked for me
Sent from my SPH-D700 using XDA App

steviee7 said:
you guys shouldn't be having this problem make a backup then odin to ec05 stock and check if you still have the issue if you do just take it to sprint and show the tech your problem they should fix it or get you a replacement phone.
Click to expand...
Click to collapse
I had this problem as well. I odinned stock and problem solved. Now I'm back on bonsai with no problems.
Edit: I just noticed that I don't have voodoo sound installed, I know that I used to, maybe deleting that solved my problem and not odinning back to stock.
Sent from my SPH-D700 using Tapatalk

evancg said:
This has been happening on my Epic 4G for awhile now and it's really frustrating. I'm pretty sure this hasn't been happening the whole time I've owned the phone, but at this point it's hard to really remmber.
Basically, when I make or receive a call, within a couple\few minutes of the phone call the caller suddenly can't hear me - this happens whether it's using the phone normally, in speakerphone mode, or even a headset. As soon as it happens and the other caller starts the "Hello? Are you still there?" I can fix it by toggling the speaker on and off (or off and on) and it fixes it - but it can suddenly start again at anytime...couple of minutes later, five minutes later, etc.
Right now I'm slowly removing apps from my phone after every call this happens on - my goal is to determine if a particualr app is confusing my phone. I don't think it's the ROM or modem I'm using (Frozen 1.2, EC05) as I did a stock flash and flashed to those just recently and others aren't having the same problem. I DID restore some data so if I can't narrow down an app that's causing it, not restoring any data is my next option (but even more time consuming to figure out specifically which data is causing issues).
I'm pretty sure the phone hasn't always done this so I don't want to exchange the phone considering I don't have any other issues and I think this is software, not hardware related. Has anyone experienced anything similar to this?
Click to expand...
Click to collapse
speak up i can't hear you

Sadly even after changing modems and making the adjustment in Voodoo Control I still have the same problem. Going to uninstall Voodoo all together and see if that resolves anything.

I just discovered that I'm having the same problem after I Odin'd back to stock EC05 for a different reason. So, EC05 and EC05 modem, and I'm having a problem that I didn't think I was having before I tried EF02.
Could something have been changed that going back to EC05/EC05 modem didn't resolve?
Sent from my Transformer TF101 using Tapatalk

evancg said:
Sadly even after changing modems and making the adjustment in Voodoo Control I still have the same problem. Going to uninstall Voodoo all together and see if that resolves anything.
Click to expand...
Click to collapse
This problem is not generated by Voodoo. I have a stock Epic (rooted) and have never had Voodoo installed on my device and I have intermittently had this problem in the past (haven't seen it for a while, though). My friend has an Epic (never rooted) and also has this problem.
About the only thing I've heard that people have said fixes this is to wipe cache and dalvik and then flash something using Odin. Stock or custom I don't think matters.

As others have noted, uninstalling Voodoo didn't fix it for me. I think what must be causing this is everytime I wipe and install a clean ROM I restore some data through TiBackup and SOMETHING I'm restoring is causing this. Guess I'll just have to wipe and be very careful about what I'm restoring.

This might be completely random, but by chance did other people that experience this problem happen to install NZBAir?

[Q] Does your phone randomly reboots?

I'm not sure if this has happened to anyone else..
However, this seems to be an ongoing issue with me and Android.
I've had the X10a and Nexus One .. both after only rooting it and using a different rom. While making phone calls and charging.. my phone would reboot..
Or playing a game on the phone.. it would reboot. I basically couldn't do anything without the phone rebooting. Which was sad.
Now with the Galaxy S2X.. This very same issue just happened to me moments ago.
Should I have never rooted it or changed the rom in the first place?
It was running very well before I decided to do so.. even while charging and talking on the phone.
Its funny because it just happened while charging.... I'm not even on the phone myself.
Does anyone seem to have any problem with this when using custom ROMs?
Because if this is true.. then I guess I'll flash the stock kernel and stuff back on the phone just to HOPE it doesn't occur then. :/

I've only experienced this after trying different roms and kernels. I flashed the stock kernel and the deodex rooted stock rom back at the same time and have had no such things happen again.
Imo, stock always runs better than any other rom. I always get better battery too.
My sensation was/is the same way, reboots, dropped signals and all until I put it back to stock rooted. Now it's fine.
——————————
Deebo took your bike too?

Yes I have had it more often on this phone though but it has been fixed by wiping the proper things first then flashing. If not then you might need to redownload the file.
If that doesnt work then you need to make sure that the kernel you are using is compatible with the rom
Also make sure that you are using the proper cpu software for the kernel.. Setcpu seems to work good for most but on Juggernauts new kernel they highly recommend Fauxclock .

I've run roms and kernels since we got root. Never had a random reboot or any other problem for that matter.
Sent from my SGH-T989 using Tapatalk

no6969el said:
Yes I have had it more often on this phone though but it has been fixed by wiping the proper things first then flashing. If not then you might need to redownload the file.
If that doesnt work then you need to make sure that the kernel you are using is compatible with the rom
Also make sure that you are using the proper cpu software for the kernel.. Setcpu seems to work good for most but on Juggernauts new kernel they highly recommend Fauxclock .
Click to expand...
Click to collapse
The only thing I'm worried about is if I continue to wipe and reinstall these customs ROM's that this issue could worsen, but you said that Fauxclock was highly recommended for Jug's Rom? I should try that out myself.
I've always done exactly what was written on the Instructions themselves.
But as for now. . I did a full wipe.. including my SD and the USB data and did a practice call for roughly an hour with me playing games and surfing. So far, there has been any problems. I hope this is perm!
I'd hate to waste another $500 phone D:
As far as the problem kernel with rom etc..
I am running Jug's rom straight. No different kernel's nothing.

I just had it happen to me last night. First time on this phone it has happened. It its stock, rooted. Happened while I was paying music in the car. My other phones with custom roms used to do it all the time.

I wonder if this has happened to anyone without ANY mods on their phone? =X

Fix Permissions

What exactly does that do?
jangst123 said:
Fix Permissions
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App

none, with Juggernaut, they did an excellent job
yes, with stock ROM
Sighx said:
I'm not sure if this has happened to anyone else..
However, this seems to be an ongoing issue with me and Android.
I've had the X10a and Nexus One .. both after only rooting it and using a different rom. While making phone calls and charging.. my phone would reboot..
Or playing a game on the phone.. it would reboot. I basically couldn't do anything without the phone rebooting. Which was sad.
Now with the Galaxy S2X.. This very same issue just happened to me moments ago.
Should I have never rooted it or changed the rom in the first place?
It was running very well before I decided to do so.. even while charging and talking on the phone.
Its funny because it just happened while charging.... I'm not even on the phone myself.
Does anyone seem to have any problem with this when using custom ROMs?
Because if this is true.. then I guess I'll flash the stock kernel and stuff back on the phone just to HOPE it doesn't occur then. :/
Click to expand...
Click to collapse

Are you overclocking?

I am running jugs rom. Before I cleaned everything I did move a lot of apps to SD. Maybe that cause it but as for now I have no.problem. definitely report in the future should there be anymore.
AllGamer said:
none, with Juggernaut, they did an excellent job
yes, with stock ROM
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App

Reviving old thread... I have a completely stock S2X running 4.0.3 and it randomly reboots or shuts itself off.
I'm trying to figure out if it's a wayward app or a hardware problem. Thinking of rooting and removing the bloatware.
I also saw that it could be a faulty power button, but it also happens by itself, sitting on a desk.

jabela said:
Reviving old thread... I have a completely stock S2X running 4.0.3 and it randomly reboots or shuts itself off.
I'm trying to figure out if it's a wayward app or a hardware problem. Thinking of rooting and removing the bloatware.
I also saw that it could be a faulty power button, but it also happens by itself, sitting on a desk.
Click to expand...
Click to collapse
Root try new rom and kernel see if that fixes it.

Did anyone find any solution? everything in this thread failed for me ..

Have you tried updating to jellybean? Mu phone used to randomly reboot on 4.0.4 probably once a day, and hasn't done it since I did. I am on stock rom.
Sent from my SGH-T989D using Tapatalk 4 Beta

[Q] Issue after ICS update - Phone freezing

After the ICS update on my non-rooted phone, the phone seems to be freezing
up and becoming unresponsive. After a while it looks like the radio "resets", all
the icons disappear in the top bar (signal, wifi, data) and it shows no service.
Then slowly one by one they all come back and I can use the phone again.
Sometimes I receive the "System is not responding" dialog box, but not always.
There is not one particular program it is doing this in, it can be something as
simple as pulling down the notification bar that will cause the freeze.
Any suggestions are appreciated, I couldn't find anyone else with the same issue.
Thanks.

Try:
Turn off phone
Take out SIM
Put SIM back
Turn on
I've had my phone act weird with respect to signal, wifi and data when this was the issue. Worth a shot, at the very least.

Digital_Buddha said:
Try:
Turn off phone
Take out SIM
Put SIM back
Turn on
I've had my phone act weird with respect to signal, wifi and data when this was the issue. Worth a shot, at the very least.
Click to expand...
Click to collapse
Thank you for the response.
Tried this and had the system is unresponsive issue right on reboot. If I do a
factory reset, does it reset to the current firmware or what was originally on the
phone (probably a really stupid question). I wonder if some other program isn't
ICS compatible and is doing something in the background. Doesn't look like
anyone else is having this same issue.

jdscully said:
Thank you for the response.
Tried this and had the system is unresponsive issue right on reboot. If I do a
factory reset, does it reset to the current firmware or what was originally on the
phone (probably a really stupid question). I wonder if some other program isn't
ICS compatible and is doing something in the background. Doesn't look like
anyone else is having this same issue.
Click to expand...
Click to collapse
If you do a factory reset and it was the standard Kies legit update from Tmo, it won't downgrade your phone - will just re-install a fresh copy of your ICS. Did you do a restore of apps from your last version (gb?) with data? That could cause problems I would think..

VoiD_Dweller said:
If you do a factory reset and it was the standard Kies legit update from Tmo, it won't downgrade your phone - will just re-install a fresh copy of your ICS. Did you do a restore of apps from your last version (gb?) with data? That could cause problems I would think..
Click to expand...
Click to collapse
Yes I did the legit update on Kies, standard stock phone un-rooted.
Do I need to backup pictures before the reset, its been a while since
I had to do this.
At this point, I think its worth a try to wipe it clean and clear out all the
data.

jdscully said:
Yes I did the legit update on Kies, standard stock phone un-rooted.
Do I need to backup pictures before the reset, its been a while since
I had to do this.
At this point, I think its worth a try to wipe it clean and clear out all the
data.
Click to expand...
Click to collapse
wipe the dalvik cache and cache then reboot

I did a factory reset and that solved the issue.
Thanks for all the assistance.

I've done a factory reset and wiped the cache more than once already and i still get a force close or unresponsive, enough that its really irritating me now. Any advice? And also, when texting, the typing responds very slow.
Sent from my SGH-T989 using XDA

itsdamage said:
I've done a factory reset and wiped the cache more than once already and i still get a force close or unresponsive, enough that its really irritating me now. Any advice? And also, when texting, the typing responds very slow.
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Are you letting it sit for like 10 minutes during first boot after factory reset then reboot again before setting up. Its likely that some scripts are running from the initial installation and you need to let it rot until its done..

I did exactly that, thanks for the advice. Hoping that may fix the problem. I wiped the cache and factory reset, then let the phone sit for a good while before going through the play store and re-installing everything.

This issue just resurfaced again. The last 2 days I am getting the freezing, radio reboot and android process not responding.
No one else having this issue?

I think I'm in the same boat. I was stock GB, and just did the mini OTA update (which was great). A few days later ICS became available via Kies from T-Mobile, and I "upgraded".
Since the upgrade my phone is laggy, screen is significantly less responsive and also my battery life is less than before.
I have NOT done a factory reset of my phone yes (plan on doing that today), but even with that I have read that performance does not improve.
Ideally, I would love to return back to the stock tmobile gb firmware. However, even after literally 2 hours of reading I can't find the "how-to" and files I need.
I would appreciate any assistance.

t989 chip lags
ive notice this happen on my tmobile galaxy s2. i think it has to do with the Qualcomm chip on tmobiles stock roms.
When i had sprint i bought my girlfriend a galaxy s2 on the sprint network which runs the samsung exynos chip. She never complained about any lag or freezing whatsoever. I then left sprint because of their garbage network and joined tmobile.
bought 2 galaxy s2s and i noticed the lag almost immediately. The phone has random lag spikes as well as freezing and force closes. It had it on stock gingerbread and it has it on stock ICS too.
My girlfriend complains about freezing all the time so i decided to root her phone too. Right now im testing DarkSides v7 rom and if its pretty good in performance i will flash her phone with it too. So far it has been pretty snappy and everything works.

jdscully said:
This issue just resurfaced again. The last 2 days I am getting the freezing, radio reboot and android process not responding.
No one else having this issue?
Click to expand...
Click to collapse
Yes i have the exact same problem...and the clock goes off too...if i don't reboot then this will keep happening...if you go into settings then development settings and tick off only let 4 process run in the background it should stop...try it and let me know
Sent from my SGH-T989 using xda premium

tonydetroit said:
I think I'm in the same boat. I was stock GB, and just did the mini OTA update (which was great). A few days later ICS became available via Kies from T-Mobile, and I "upgraded".
Since the upgrade my phone is laggy, screen is significantly less responsive and also my battery life is less than before.
I have NOT done a factory reset of my phone yes (plan on doing that today), but even with that I have read that performance does not improve.
Ideally, I would love to return back to the stock tmobile gb firmware. However, even after literally 2 hours of reading I can't find the "how-to" and files I need.
I would appreciate any assistance.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1668502
follow that first post. i went through exactly the same problems and found this guide and am now happy again and running stock GB on my Galaxy S2.
Because you are on stock ics (im guessing you are..), you can just follow that guide and flash the UVLDE update.

Yes clock resets to standard standard time.. I already did a factory reset and worked done for a couple weeks. My wife has same phone and she is getting the freeze ups now.

jdscully said:
Yes clock resets to standard standard time.. I already did a factory reset and worked done for a couple weeks. My wife has same phone and she is getting the freeze ups now.
Click to expand...
Click to collapse
Yeah really sux...it's random..I'm using a custom kernel and still having that problem....
Sent from my SGH-T989 using xda premium

Yup here too. Almost reminds me of XP. Really ticking me off & it never happened on gingerbread. Rooted now & before I'm on rogers 4.0.4. wondering if there's going to be fix? Haven't seen if Google / rogers /at&t have commented?
Sent from, The Eclectic Chair.

I'm getting the freezes as well even after doing a factory reset.
It sucks, I'm waiting for cyanogen to release a stable release and then I'm switching.

djtheraven said:
Yes i have the exact same problem...and the clock goes off too...if i don't reboot then this will keep happening...if you go into settings then development settings and tick off only let 4 process run in the background it should stop...try it and let me know
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Thanks for the suggestion, I'll give it a try. But it really shouldn't be necessary on a phone that's got more going for it than the stock nexus that 1st came out with ics.
There's something else going on.
Sent from, The Eclectic Chair.

Random sluggish performance that requires reboot?

Hello everyone. I've been experiencing a problem lately that has me scratching my head. The phone for no reason and at random times because super sluggish like the frame rate or something is super low.. It seems to be most apparent in the launcher.. It happens at random even if the phone is cool or hot. Happens on touchwiz launcher as well as nova launcher.. Clearing ram and open apps doesn't work... The only thing that makes the phone go back to normal is a reboot. This also happens on any custom ROM. With stock or custom kernel.. So.is this a CPU hardware problem? Has anyone else had this happen? It's already been happening quite often and its becoming annoying. Factory resets don't solve it either as it comes back randomly. If anyone can shed some light please do.
Sent from my GT-I9505 using xda app-developers app

pezlomd said:
Hello everyone. I've been experiencing a problem lately that has me scratching my head. The phone for no reason and at random times because super sluggish like the frame rate or something is super low.. It seems to be most apparent in the launcher.. It happens at random even if the phone is cool or hot. Happens on touchwiz launcher as well as nova launcher.. Clearing ram and open apps doesn't work... The only thing that makes the phone go back to normal is a reboot. This also happens on any custom ROM. With stock or custom kernel.. So.is this a CPU hardware problem? Has anyone else had this happen? It's already been happening quite often and its becoming annoying. Factory resets don't solve it either as it comes back randomly. If anyone can shed some light please do.
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
I would contact T-Mobile it could be a phone problem if you are seing it after an Odin back to stock. That would be my only suggestion is an Odin back but since you already did that I would see about getting the phone switched out
Sent from my GT-I9505G using Tapatalk 4

byron1985 said:
I would contact T-Mobile it could be a phone problem if you are seing it after an Odin back to stock. That would be my only suggestion is an Odin back but since you already did that I would see about getting the phone switched out
Sent from my GT-I9505G using Tapatalk 4
Click to expand...
Click to collapse
How could I prove to them that this is worthy of a warranty replacement? I can't seem to reproduce the problem.. It just happens..I thought Odin would solve the problem too but then it just randomly happened
Sent from my GT-I9505 using xda app-developers app

pezlomd said:
How could I prove to them that this is worthy of a warranty replacement? I can't seem to reproduce the problem.. It just happens..I thought Odin would solve the problem too but then it just randomly happened
Sent from my GT-I9505 using xda app-developers app
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Explain to tmobile what's happening and let them know you want a new device. they are very easy to work with and tmobile won't make you prove anything. Ive been with tmobile for ten years now. Trust me they are easy to work with if you explain the situation and let them know it clearly interferes with your ability to use the device as it should be used. You should have ZERO problems with returning the device. By the way sounds like your device DOES have serious problems so id call tmobile as soon as possible. They MIGHT try trouble shooting it FIRST as this is procedure they HAVE to follow simply let them know after trouble shooting that your issue IS STILL PRESENT and they will exchange your device for a new one without issue...so call them asap. You won't have any trouble. You will see. They are very EASY to work with so NO WORRIES. Call and get your device exchanged NOW. Hope this helps you out. I've had a LOT of expirence working with tmobile. It won't be a problem. Youll see. Best wishes to you and hope you get this matter resolved today.

realsis said:
Explain to tmobile what's happening and let them know you want a new device. they are very easy to work with and tmobile won't make you prove anything. Ive been with tmobile for ten years now. Trust me they are easy to work with if you explain the situation and let them know it clearly interferes with your ability to use the device as it should be used. You should have ZERO problems with returning the device. By the way sounds like your device DOES have serious problems so id call tmobile as soon as possible. They MIGHT try trouble shooting it FIRST as this is procedure they HAVE to follow simply let them know after trouble shooting that your issue IS STILL PRESENT and they will exchange your device for a new one without issue...so call them asap. You won't have any trouble. You will see. They are very EASY to work with so NO WORRIES. Call and get your device exchanged NOW. Hope this helps you out. I've had a LOT of expirence working with tmobile. It won't be a problem. Youll see. Best wishes to you and hope you get this matter resolved today.
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I'll have to agree here. I've had many issues over the years (anyone remember the LG G2X?), and they will stand by you. Sometimes you have to squawk loudly, but they want you to be happy...
Unlike Sprint.....I hate Sprint
Edit: If you're not happy with their response, just escalate it to Customer retention...they have the real power.

I had bad lag when I was trying to text, send an email, or anything involving using the keyboard. I flashed a ROM thinking that would take care of the issue . It didnt, still had hang ups and lag. I flashed back to stock and received a new phone and havent had an issue yet.