sorry for the post,but I have a problem with the screen like a title my screen jump and and sometimes the bar above disappears.
I can do something to solve the problem?
thanks a lot
Have that to, hoping htc will fix it with an update
Sent from my HTC One X using xda premium
but is software problem or hardware?
Underteo said:
but is software problem or hardware?
Click to expand...
Click to collapse
Personally I would say Software, but unfortunately nobody knows for sure.
i have another problem to send "mms" i have correctly configured the APN
I bought 2 One X's, one has screen jumping issue and was sending back for replacement, another one doesn't has issue......yet. I believed that it is a hardware issue but just my 2 cents
Sent from my HTC One X using XDA
I may have solved the problem but I'm not sure will carry out tests if the problem recurs to me more, I will tell you how I did it
I pretty much solved the problem of flickering and jumping screen.
I installed from the market ZDbox, enter "system cleaner" (to clean the cache) then press "clean all cache"
let me know if it works
Underteo said:
I pretty much solved the problem of flickering and jumping screen.
I installed from the market ZDbox, enter "system cleaner" (to clean the cache) then press "clean all cache"
let me know if it works
Click to expand...
Click to collapse
Does it still work for you?
I tried your idea and i worked right after i cleaned the cache. After a bit it started to jump again.
Really hope this is a software problem that can be fixed with a patch. Anyone heard anything yet?
What are people doing with this ? I am having the same problem and I am wondering if I should send it back or hope that some kind of software update will fix it.
Sent from my HTC One X using Tapatalk 2
Believe me, this is a typical software glitch. I had it 2 times in the past 5 days, and most of the time it was triggered with the now known taskbar glitch.
At the moment when i turn my phone into sleepmode for a half minute or so and turn it back on the jumping is gone.
I can't imagine that this is related to a hardware fault. I have seen many hardware and software issues on computers/other devices throughout my life, and this one is acting like a typical software/gpu driver glitch
So what would you recommend? To send it back or to wait for HTC to release a update. I am not sure what to do.
Sent from my HTC One X using Tapatalk 2
eve7 said:
So what would you recommend? To send it back or to wait for HTC to release a update. I am not sure what to do.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I would wait indeed, or you can try out a custom rom which has the 1.28 update already baked in
OTA 1.28 is out now, so you could try that first before sending the phone back
I've tried 1.28 and 1.29 updates but the jumping still occurs. Annoying.
Related
Dear aLL
I have been using custom rom (almost all of them) since i bought WFS, Recently it gives very annoying error like below :
Have to try several times to unlock the device
Some keys(w,r,a,d,c) are not working, after some while keyboard goes OK
The most thing is at some moment some place don't response while other do without any problem
Are these all of problem relate to custom ROM or my device getting an issue ?
If so, is there any tools/apps to check the problem finding/resolving ... ?
The problem creating very annoying situation when going to call emergency.
Give me a hand...
I know that there are a lot of phones like your's too
Same here
Same here.I am fed up by this issue.Never works when we are in a hurry. The problem became worse after the 2.3.5 upgrade with the new screen lock. The touch works absolutely perfect most of the times but sometimes it just behave abnormal.Does this have something to do with the internal memory ? .I am thinking of giving the phone to the service center to have a check before the warranty is over. Sometimes if the hands or the ear is wet with sweat the screen gets wet and that will affect touch response but cleaning it seldom helps. sometimes cleaning dust near the sensors helps. Wildfire s owners please share your views.Does rooting helps ? seems not from the OP
Sounds like a hardware issue.
When I first got my wildfire s, I had to get a replacement sent the next day, my problem was when charging, the touch screen would totally do its own thing eg scrolling, selecting icons all by itself, if I tried to scroll or swipe it would go mad and do completely messed up things.
Unplug the charger and it was perfect again, I read some other forums different HTC phones have this issue and seems to be an issue with the phone not being grounded properly.
My replacement was and still is perfect.
If you are still in warranty I would send it into HTC to be checked and repaired.
intel007 said:
Sounds like a hardware issue.
When I first got my wildfire s, I had to get a replacement sent the next day, my problem was when charging, the touch screen would totally do its own thing eg scrolling, selecting icons all by itself, if I tried to scroll or swipe it would go mad and do completely messed up things.
Unplug the charger and it was perfect again, I read some other forums different HTC phones have this issue and seems to be an issue with the phone not being grounded properly.
My replacement was and still is perfect.
I know this problem，me too，I only change the charger，and never do its own thing again.
---------- Post added at 06:33 PM ---------- Previous post was at 06:22 PM ----------
bugsome said:
Same here.I am fed up by this issue.Never works when we are in a hurry. The problem became worse after the 2.3.5 upgrade with the new screen lock. The touch works absolutely perfect most of the times but sometimes it just behave abnormal.Does this have something to do with the internal memory ? .I am thinking of giving the phone to the service center to have a check before the warranty is over. Sometimes if the hands or the ear is wet with sweat the screen gets wet and that will affect touch response but cleaning it seldom helps. sometimes cleaning dust near the sensors helps. Wildfire s owners please share your views.Does rooting helps ? seems not from the OP
Click to expand...
Click to collapse
My phone also like this，but when I changed the system，now is ok.you can have a try flash system.
Click to expand...
Click to collapse
gq455402012 said:
intel007 said:
Sounds like a hardware issue.
When I first got my wildfire s, I had to get a replacement sent the next day, my problem was when charging, the touch screen would totally do its own thing eg scrolling, selecting icons all by itself, if I tried to scroll or swipe it would go mad and do completely messed up things.
Unplug the charger and it was perfect again, I read some other forums different HTC phones have this issue and seems to be an issue with the phone not being grounded properly.
My replacement was and still is perfect.
I know this problem，me too，I only change the charger，and never do its own thing again.
---------- Post added at 06:33 PM ---------- Previous post was at 06:22 PM ----------
My phone also like this，but when I changed the system，now is ok.you can have a try flash system.
Click to expand...
Click to collapse
What do you mean by flash the system.
My WFS behaves the same way, cleaning cache partition and dalvik cache helps but after few days problems show up again: it it very hard to unlock the device, if for instance I ulock it in the phone app, the phonepad wont work. I have to returrn to home and press phone again and then it works. It is very annoyng anyways. Rooting and flashing a custom Rom did not solve my problem.
Sent from my HTC Desire Z using Tapatalk 2
Click to expand...
Click to collapse
I would say its probably faulty hardware, if you still got warranty I would suggest using it mate.
I do not think it's faulty HW, actually I did send mine in service and after they did a factory reset the unit was working fine. As I mentioned, after wiping the cache the phone performs very well for a few days, then it starts playing crazy.
Sent from my HTC Desire Z using Tapatalk 2
from the begining
hey
i had dis problem from the day one......screen freeze after pressing power button and after proximity unlock.....it is frustating...i changed roms and apps and lockscreen apps but they all ended in vain.....so sent it htc care center
deepakskht1 said:
hey
i had dis problem from the day one......screen freeze after pressing power button and after proximity unlock.....it is frustating...i changed roms and apps and lockscreen apps but they all ended in vain.....so sent it htc care center
Click to expand...
Click to collapse
Did they fix it? It is very hard to replicate this behaviour. The moment you do a full wipe it is good for some time. All the service centre in Romania did was to re-install the rom and they said it's good...
Sent from my HTC Desire Z using Tapatalk 2
You got a faulty digitizer. nuf said.
einstein.frat said:
You got a faulty digitizer. nuf said.
Click to expand...
Click to collapse
If it's faulty, shouldn't it be like that all the time?
Sent from my HTC Desire Z using Tapatalk 2
Get to service center . I think, you couldn't fix it at home.
As I stated before, I already sent it to the service centre. All they did was wiping the device and reinstall the ROM. Does anyone have an explanation as to why the digitizer is sometimes broken and sometimes not?
Clearing the cache solves the problem temorarily, so I don't think it is a HW problem, but maybe I'm wrong...
I just don't wanna go through the trouble of unrooting and returning to stock if I don't have to.
Sent from my HTC Desire Z using Tapatalk 2
My friend had such problem on LG P500. In service center he cahnged touch screen module and now everything is ok.
a1cov said:
Get to service center . I think, you couldn't fix it at home.
Click to expand...
Click to collapse
In Bangladesh we are still waiting for a HTC regional office as well as any authorized service center.
Sent from my Wildfire S using Tapatalk 2
regius said:
As I stated before, I already sent it to the service centre. All they did was wiping the device and reinstall the ROM. Does anyone have an explanation as to why the digitizer is sometimes broken and sometimes not?
Clearing the cache solves the problem temorarily, so I don't think it is a HW problem, but maybe I'm wrong...
I just don't wanna go through the trouble of unrooting and returning to stock if I don't have to.
Sent from my HTC Desire Z using Tapatalk 2
Click to expand...
Click to collapse
What is digitizing... yes I agree that if its OK for most of the time then it may not be a hardware issue. Still if we go back to the unrooting phase, downgrade from GB 2.3.5... will it solve our problem...../// who knows
Sent from my Wildfire S using Tapatalk 2
a1cov said:
My friend had such problem on LG P500. In service center he cahnged touch screen module and now everything is ok.
Click to expand...
Click to collapse
Thanks for the info. Can you please check if his issue was permanent or only appeared after a while?
I am still puzzled why the touchscreen module would only play crazy after some time.
Sent from my HTC Desire Z using Tapatalk 2
cleansafi said:
What is digitizing... yes I agree that if its OK for most of the time then it may not be a hardware issue. Still if we go back to the unrooting phase, downgrade from GB 2.3.5... will it solve our problem...../// who knows
Sent from my Wildfire S using Tapatalk 2
Click to expand...
Click to collapse
I had the same issues on the previous version of GB, so I think it doesn't matter what ROM I am running...
Sent from my HTC Desire Z using Tapatalk 2
i have a strong feeling that this has nothing to do with the hardware.That is why it works "most of the times". The main problem is that we could not replicate the problem to show to the service center people. It happens most of the times but sometimes it will work when we are about to show the problem to somebody.I am on stock 2.3.5 and the problem is a constant head ache for me.I love the phone otherwise,its an awesome phone....
Hi guys,
Please see the attached video. As you can see a menu bar like band keeps flashing at the bottom of the screen. This happens even when I am on the Homescreen. It does not happen all the time but at Random. This bar flashes even when its shutting down and the HTC logo is being displayed.
I am using this phone since April and I have observed this problem since Day 1. I thought an upgrade to 1.28 might solve this but it hasn't. I even tried Hard reset but the problem persists.
Would like to know if anyone else is facing a similar issue. Is this just a software glitch or should I ask for a replacement?
Kindly let me have your feedback.
dev1lock said:
Hi guys,
Please see the attached video. As you can see a menu bar like band keeps flashing at the bottom of the screen. This happens even when I am on the Homescreen. It does not happen all the time but at Random. This bar flashes even when its shutting down and the HTC logo is being displayed.
I am using this phone since April and I have observed this problem since Day 1. I thought an upgrade to 1.28 might solve this but it hasn't. I even tried Hard reset but the problem persists.
Would like to know if anyone else is facing a similar issue. Is this just a software glitch or should I ask for a replacement?
Kindly let me have your feedback.
Click to expand...
Click to collapse
My update to 1.28 fixed this problem. Try upgrading to 1.29 if you can and see if it helps
Sent from my HTC One X using xda premium
vincepg13 said:
My update to 1.28 fixed this problem. Try upgrading to 1.29 if you can and see if it helps
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Thanks for your prompt feedback.
I hoped 1.28 would fix it but alas. 1.29 is not yet out for India. Hoping that it would fix it
What's up guys, i'm new here . Three days ago, HTC sent back my phone after a checkup for a vibration problem. They said that they did a software update (false, it was already 1.29.401.11) and sensors calibration. Yesterday, the phone stopped vibrating again. What should i do now? I think that is a software problem (stock rom, never rooted). I'm sorry for bad english . Thanks
TidyGnu said:
What's up guys, i'm new here . Three days ago, HTC sent back my phone after a checkup for a vibration problem. They said that they did a software update (false, it was already 1.29.401.11) and sensors calibration. Yesterday, the phone stopped vibrating again. What should i do now? I think that is a software problem (stock rom, never rooted). I'm sorry for bad english . Thanks
Click to expand...
Click to collapse
Don't think you can do anything much other than give it back and ask for a replacement as it's the second time this has happened... Also, try doing a factory restore and see if it works.
Sent from my HTC One X using xda app-developers app
Asheel said:
Don't think you can do anything much other than give it back and ask for a replacement as it's the second time this has happened... Also, try doing a factory restore and see if it works.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I dit it, but this should be the third time that i send it to assistance. The first one was for a g sensor problem, resolved with a replacement of motherboard, but when i sent it the vibration worked perfectly, i suspect that they broken my phone.
TidyGnu said:
I dit it, but this should be the third time that i send it to assistance. The first one was for a g sensor problem, resolved with a replacement of motherboard, but when i sent it the vibration worked perfectly, i suspect that they broken my phone.
Click to expand...
Click to collapse
That's bad luck...I hope they are giving you a replacement instead of just fixing it...
Sent from my HTC One X using xda app-developers app
mine keeps vibrating every 30 min or so
i cant figure out what's causing it any suggestions what it would be ?
not a incoming email vibration notification , not a wi-fi drop out vibration notification.
TidyGnu said:
What's up guys, i'm new here . Three days ago, HTC sent back my phone after a checkup for a vibration problem. They said that they did a software update (false, it was already 1.29.401.11) and sensors calibration. Yesterday, the phone stopped vibrating again. What should i do now? I think that is a software problem (stock rom, never rooted). I'm sorry for bad english . Thanks
Click to expand...
Click to collapse
They actually scammed you by saying they updated it(when it was updated already like you say) You should go back, yell at them and take out some frustration if you wish =P
Don't root your phone to install another rom, try fixing it as is on stock rom.
I would try these:
1)Factory Reset
2)Update to latest FW
3)HTC Diagnostics Test (Has a vibration test)
4)Haptic Feedback On(To see if it vibrates on typing and tapping and such)
5)Phone Ringing with vibration
If any of the above work, then its definitely a software problem.
If they don't, either way you have to go back to HTC. Try getting a replacement. Say you're tired of coming back again and again to get your phone fixed, "Give me a replacement or My Money back"
I read another post a few weeks back where the user was experiencing these mechanical sounds on haptic feedback(I also have that problem) but his vibration stopped altogether. He got his HOX replaced.
Anyways Good Luck.
ICO187 said:
mine keeps vibrating every 30 min or so
i cant figure out what's causing it any suggestions what it would be ?
not a incoming email vibration notification , not a wi-fi drop out vibration notification.
Click to expand...
Click to collapse
I don't recommend hijacking the thread, create your own thread
Sorry I'm probably stepping on his thread too, but please point in any directtion before I have an inoperable phone and a hard time getting HTC to cover.
However, I an issue that will f-up this phone I'm afraid. I have on a daily basis what I would describe as an alarm of some sorts (can't duplicate) that runs about 15 seconds once to twice daily at full vibration. Not rooted and have reset 3 times.
If you've ever run a battery drain program with full vibration on. Not good for the phone. I'm at a loss in this one, really dreading tech support or my local store. Will run the HTC diags but any other ideas greatly appreciated
No receipt, no box and I traded for it on Craig'slist 2weeks ago..
Sent from my HTC One X using Tapatalk 2
My friend had the same problem with a HOX - it wouldn't vibrate at all. He tried doing a factory reset and playing with settings, but nothing worked, so he sent it back and got a replacement. I'm not sure you can do anything about it since it's likely a hardware problem.
Hey guys, I have had my HTC One X for two months. The screen sometimes jitters and parts of the system ui blend into each other. It happens at random times and only lasts for a second and sometimes the screen takes a long time to wake and only the capacitive lights turn on. It happens in both apps and on the home screen. This was happening on stock rom and my phone wasnt rooted. I also rooted it and flashed a custom rom and i still had the problem. I also updated the OTA to the latest release but that didnt solve the problem. Anyone have an idea on how this problem can be fixed? Thanks.
Here is a video of the problem:youtube.com/watch?v=xtAliiqhMNQ
mkko said:
Hey guys, I have had my HTC One X for two months. The screen sometimes jitters and parts of the system ui blend into each other. It happens at random times and only lasts for a second and sometimes the screen takes a long time to wake and only the capacitive lights turn on. It happens in both apps and on the home screen. This was happening on stock rom and my phone wasnt rooted. I also rooted it and flashed a custom rom and i still had the problem. I also updated the OTA to the latest release but that didnt solve the problem. Anyone have an idea on how this problem can be fixed? Thanks.
Here is a video of the problem:youtube.com/watch?v=xtAliiqhMNQ
Click to expand...
Click to collapse
I think this is hardware related...
send it to HTC
Fir3start3r said:
I think this is hardware related...
send it to HTC
Click to expand...
Click to collapse
I don't think I can send it to HTC since i'm living in Lebanon. Do you think a local store could fix the problem or only HTC. Thanks.
mkko said:
I don't think I can send it to HTC since i'm living in Lebanon. Do you think a local store could fix the problem or only HTC. Thanks.
Click to expand...
Click to collapse
I think only HTC but to be honest, I really don´t know it go to a local store and ask
Fir3start3r said:
I think only HTC but to be honest, I really don´t know it go to a local store and ask
Click to expand...
Click to collapse
OK Thanks!
mkko said:
OK Thanks!
Click to expand...
Click to collapse
No problem
I have the same problem, the problem is near usb connector mine must take it out from the battery door
After upgrading from 4.0 to 4.1 I found that my phone won't switch on until I press the power button three times although sometimes it does switch on first go. Then, I installed the latest OTA patch to 4.1.1, software number 3.14.401.31 (international version) and found that accessing the camera from the lock screen, with security pattern enabled, is very slow. That is when you drag the camera to the unlock ring and release, the lock ring pauses for about 5 seconds before the camera starts up. This didn't happen before the last update.
So far I have taken the camera out of the unlock bar and rebooted the phone and turned off geo-tagging photos. None of these options helped.
If I turn off the pattern unlock then accessing the camera from the lock screen is normal so this appears to be something to do with accessing the camera with the pattern unlock enabled.
Hi,
I have encountered the same thing - seems like you're the only one who has reported it on these forums so far. I hadn't tried disabling the pattern unlock, thanks for the tip. I'll try this. But I'm quite unhappy about this new bug that just came out of nowhere with the 4.1 update, especially knowing that the camera quick start was one of the features HTC boasted about so much!
Yeah, not much on it at the moment but the upgrade is quite recent. Hopefully more people will find this thread and we can get some traction.
Same problem here, me and my wife. Wery annoing!
Sent from my HTC One X using xda app-developers app
I emailed HTC and they replied the next day which was good. They asked me to reset the camera app, reboot the phone and then factory reset the phone if the other things didn't work. It didn't fix it yet so I'll see what they come up with next.
exazonk said:
I emailed HTC and they replied the next day which was good. They asked me to reset the camera app, reboot the phone and then factory reset the phone if the other things didn't work. It didn't fix it yet so I'll see what they come up with next.
Click to expand...
Click to collapse
Exazonk,
please let us know if it works!
Thanks!
:good:
Pietje_1985 said:
Exazonk,
please let us know if it works!
Thanks!
:good:
Click to expand...
Click to collapse
No factory resetting my phone didn't work. HTC rang me back and said that I need to return it to who I bought it from. In other words no fix and returning certainly won't prove anything. I think I'll just have to wait it out until it is fixed with another update ... hopefully.
Or maybe we should looking at getting an app that provides the same functionality?
Have te same bug guys :/
Sent from my HTC One X using xda premium
I tried the factory reset too, to no avail. Seems like disabling the phone lock is the only solution, but that's not really what I would call a satisfactory solution, since I'm using a VPN on my phone and that requires a lock + I just don't want to go lock-free.
We need this issue to be known to HTC and hopefully a fix will come.
Ps I don't think this problem was present in the JB update, but only came in the small FW update that followed.
Sent from my HTC One X using Tapatalk 2
benitorios said:
I tried the factory reset too, to no avail. Seems like disabling the phone lock is the only solution, but that's not really what I would call a satisfactory solution, since I'm using a VPN on my phone and that requires a lock + I just don't want to go lock-free.
We need this issue to be known to HTC and hopefully a fix will come.
Ps I don't think this problem was present in the JB update, but only came in the small FW update that followed.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Yeah it only came in the small update after the JB update. But another problem that I'm having is that to turn my phone on via the power button, sometimes I have to press the power button three times. It doesn't always happen, but sometimes after the phone has been off for a while, I hit it once and nothing, hit it again, nothing and then on the third press it comes on. I'm not sure if they are related to the "quick" camera launch problem.
One work around for this bug, if you use your camera a lot, is to leave your camera in standby mode. That is turn your phone off while the camera is active and then when you hit the power button it will go straight to camera. I don't use this myself as I have the lock pattern on to prevent my phone from turning on in my pocket which is common on HTC phones
HTC support are a waste of space
I have this issue too. HTC told me to factory reset it, then when that didn't work they told me to return it to the store to be sent away for repair. They really don't have a clue at HTC support.
The phone was returned to Vodafone yesterday and the repair centre said "no fault found" What are they on!!! The Vodafone store confirmed the issue was still there.
I now have the phone back with no resolution.
Going to call Consumer and get some advice.
I have this problem too, quite annoying.
Sent from my HTC One X
Ok, they fixed this bug with the latest 30MB update that I got this morning.
exazonk said:
Ok, they fixed this bug with the latest 30MB update that I got this morning.
Click to expand...
Click to collapse
:good: Great news!
May I ask where you're based? I've got a UK CID and haven't seen this update yet. Did you do anything special or did it just come as OTA?
Thanks!
benitorios said:
:good: Great news!
May I ask where you're based? I've got a UK CID and haven't seen this update yet. Did you do anything special or did it just come as OTA?
Thanks!
Click to expand...
Click to collapse
I'm in Brisbane, Australia and ordered my phone through kogan.com.au. It popped up as an OTA on my phone.
Thanks. Looks like that 3.18 OTA is seeding at the moment, shouldn't be long before I get it. Fingers crossed....
Sent from my HTC One X using Tapatalk 2