So I've noticed my storage is full of "other" - as per in the attached screenshot.
How do I find what that is, and do you reckon I can delete it?
It can't be cache stuff, can it?
I reckon it might be a Titanium Back up or a nandroid, but would like to know where to look. I'm back on stock and unrooted, and if this is something I can take off the phone and put on a spare hard drive, that would be great.
Thanks for your help...!
Looks like several people are having this problem?
treb1971 said:
So I've noticed my storage is full of "other" - as per in the attached screenshot.
How do I find what that is, and do you reckon I can delete it?
It can't be cache stuff, can it?
I reckon it might be a Titanium Back up or a nandroid, but would like to know where to look. I'm back on stock and unrooted, and if this is something I can take off the phone and put on a spare hard drive, that would be great.
Thanks for your help...!
Click to expand...
Click to collapse
It could be the pre-installed apps.
When you first bought your HOX, you check your settings and storage, only 2.11GB available on internal storage (apps memory), and more than 25GB available on virtual SD card or phone memory.
Some of the custom roms on rooted HOX has this functionality that we can be able to view the full details of what is consuming our memory.
i use ES file explorer for this it can run an analysis of the sd card and tell what the folders are that take up the most space
u can also analyze a folder instead of sd card to see what map or file takes the most space
u will see if its junk or maybe some old games you dont have installed anymore
and can simply delete them after
Its everything you downloaded, music , folders , pictures etc
Sent from my Vivid 4G using Tapatalk 2
XxSHaDoWxSLaYeRxX said:
Its everything you downloaded, music , folders , pictures etc
Sent from my Vivid 4G using Tapatalk 2
Click to expand...
Click to collapse
No it's not music, folders, pictures. I have same problem and ask HTC for help.
Man you should try to factory reset and clear storage, if that doesnt work and your phone come with used 4gb (like mine), you should send it to service. Already not found any better way to fix it. Sorry if i'm wrong.
hightrancer said:
No it's not music, folders, pictures. I have same problem and ask HTC for help.
Man you should try to factory reset and clear storage, if that doesnt work and your phone come with used 4gb (like mine), you should send it to service. Already not found any better way to fix it. Sorry if i'm wrong.
Click to expand...
Click to collapse
I got a reply from HTC this morning that this is what system takes which is a total BS as system is only 1.05 Gb in my case it is /sys folder which is showing to contain nearly a MILLION folders and 500000 (yes five hundred thousand) files.
They really dont know what they are telling.
Odp: [Q] Storage Full of "Other"
I'm now at hospital so cant send it to HTC. But i try send it next week. I tell you what's result. From HTC this is only way to fix it. I'm not expert just saying HTC's solution. Wait, may some one know other solution, i will tell you how it's going next week when get phone from service.
Sent from my HTC One X using xda app-developers app
I've got the same problem! Looking inside the phone with a root explorer the amount of all the folders is around 350 mb with a custom rom, all the folder except one ( /sys ). The folder /sys has something wrong cause the explorer just keep saying calculating...
Is there anything we can do to have back all these GB?? Thanks
Have anyone try to factory reset?
I have got this problem too.
I have tried "make more space" by delete apps.
But "Other" is nothing change.:silly:
If you have a backup or migration tool installed check if you have any backups stored and also check the temp files of that backup app.
The othet section is the pre installed apps and the system itself.
Sent from my HTC One X using xda premium
I had 9.45GB of storage in "other"
I tried finding what it was taking that much space and discovered nothing in particular.
Some time before, I realized my HTC One Mini 2 was full. I was replacing data to my Ext. SD Card. Then I realized that, no matter what I replaced, the 9.45 GB remained the same/Increased.
I think there is some kind of TEMP file for stuff you deleted/replaced. So you could get it back if you deleted something by accident, because after restarting my phone, only 5.5GB of "other" storage was left.
However, this is still alot of storage, and I can't find what the 5.5GB contains in any file explorer. Does anyone have a clue about how big the OS and Sense layer are? Thanks in advance
I keep finding a "bugsensedata" and several "Ping_13621....." files on the sdcard. What is creating these?
creeve4 said:
I keep finding a "bugsensedata" and several "Ping_13621....." files on the sdcard. What is creating these?
Click to expand...
Click to collapse
What ROM are you running? Have you tried to open the files in a root browser to see whats creating them? Some apps like happy bay and certain weather widgets (just to name a couple) add tons and tons of images to your phone to easily access them in the future....try opening the files in a root browser....open them as a text or open them as a picture to see where they are being created....if you cant open them then long press and hit details to find some clues as to where they are coming from
I'm running AOKP. I'll open the files and see if there are any indications as to which app is creating them.
creeve4 said:
I'm running AOKP. I'll open the files and see if there are any indications as to which app is creating them.
Click to expand...
Click to collapse
Had the same thing happen to me. In root browser it has the time and date associated with the file I just eliminated specific apps that I know I didn't use on that day,after deleting bug and ping files, I then tried the ones that I did use until the bugsensedata showed up again.
Hope this helps...
I also suffer from the "Ping_..." files being created
creeve4 said:
I keep finding a "bugsensedata" and several "Ping_13621....." files on the sdcard. What is creating these?
Click to expand...
Click to collapse
Did you ever get to the bottom of what is creating these "Ping_13621....." files?
I too am getting these files created on each boot meaning they can accumulate quite rapidly. I don't even have the same device as you but your post appears to be the only entry regarding this on XDA. I hadn't noticed this issue until today and it is impossible to tell what is creating them as it happens each time i boot but with no identifiable data inside.
DraconianGothic said:
Did you ever get to the bottom of what is creating these "Ping_13621....." files?
I too am getting these files created on each boot meaning they can accumulate quite rapidly. I don't even have the same device as you but your post appears to be the only entry regarding this on XDA. I hadn't noticed this issue until today and it is impossible to tell what is creating them as it happens each time i boot but with no identifiable data inside.
Click to expand...
Click to collapse
Well i think i've worked this one out after removing/ reinstalling over 80 of my apps. The 'rogue' app appears to be the Argos app, a UK retail store. I did look through all apps on my phone to see if any version numbers matched the entry inside the Ping_ files (3.0.8:_ping:GT-N7100:unknown:4.1.2:1.2.3:English:1363794618802) but somehow missed the version number. The current version of the Argos app on the Google Play UK store is 1.2.3, which matches up. I have now recreated this issue a number of times with the same effect.
Of course, there might be other apps which work in the same way, creating multiple small 'Ping_' files.
bugsensedata in my sd card
In my phone, "Wattpad" is creating the bugsensedata. I noticed that bugsensedata appears whenever I open it.
I just changed my RoM to hyperion 7 and am installing my apps one by one. Then, after opening each app, I check My Files. So I am sure that Wattpad does it.
Hi,
Hoping somebody can help.
Each time i boot my N7100 (stock 4.1.2 but rooted) , a file is generated in /storage/sdcard0 with the name format "Ping_1363794618802-20141". The numbers in the filename change for each new file generated. The files are 62 bytes in size and have a creation date and time to match that at actual system boot time. These files accumulate one after another each boot and don't appear to get automatically deleted.
I have opened a file using text view and the data (as below) is always the same except for the last set of numbers which always match the filename.
3.0.8:_ping:GT-N7100:unknown:4.1.2:1.2.3:English:1363794618802
I have uninstalled many apps trying to get to the bottom of this and just when i think i have removed the offending app, the Ping_ files start again.
Do any others have these files being created during each boot? I never noticed any of these files until a few days ago so it must be a recent thing, since 4.1.2. I can not go back to when they first appeared as i always install apps in one large batch meaning it is difficult for me to eliminate things unfortunately.
tia
DraconianGothic said:
Hi,
Hoping somebody can help.
Each time i boot my N7100 (stock 4.1.2 but rooted) , a file is generated in /storage/sdcard0 with the name format "Ping_1363794618802-20141". The numbers in the filename change for each new file generated. The files are 62 bytes in size and have a creation date and time to match that at actual system boot time. These files accumulate one after another each boot and don't appear to get automatically deleted.
I have opened a file using text view and the data (as below) is always the same except for the last set of numbers which always match the filename.
3.0.8:_ping:GT-N7100:unknown:4.1.2:1.2.3:English:1363794618802
I have uninstalled many apps trying to get to the bottom of this and just when i think i have removed the offending app, the Ping_ files start again.
Do any others have these files being created during each boot? I never noticed any of these files until a few days ago so it must be a recent thing, since 4.1.2. I can not go back to when they first appeared as i always install apps in one large batch meaning it is difficult for me to eliminate things unfortunately.
tia
Click to expand...
Click to collapse
Well i think i've worked this one out after removing/ reinstalling over 80 of my apps. The 'rogue' app appears to be the Argos app, a UK retail store. I did look through all apps on my phone to see if any version numbers matched the entry inside the Ping_ files (3.0.8:_ping:GT-N7100:unknown:4.1.2:1.2.3:English:1363794618802) but somehow missed the version number. The current version of the Argos app on the Google Play UK store is 1.2.3, which matches up. I have now recreated this issue a number of times with the same effect.
Of course, there might be other apps which work in the same way, creating multiple small 'Ping_' files each boot.
Hi All,
After update to Lollipop 5.0.2 I lost some audio files.
The update to 5.0.2 was a normal "update" so I had no idea I was going to lose data, and I did not make an additional backup.
As it turns out, I'm not the only one who is missing some files. A friend of mine lost almost all downloaded MP3 songs.
For me it's not something I downloaded, but recorded. It's a few .wav files, and I really like them back!
And Yes, I'm willing to pay for it.
I have a HTC M8, but during root process, I saw it was telling me it's a M7 (???)
So, the phone is rooted.
I tried several recovery solutions (all just reading, not writing) and some can find some files, like a facebook .png that I recognise.
This means, there is still (useful) data on there.
How can I recover my files?
Is this just a HTC problem, or are there also other phone vendors who delete user data?
I hope.... and pray... and ask here
fhorst said:
Hi All,
After update to Lollipop 5.0.2 I lost some audio files.
The update to 5.0.2 was a normal "update" so I had no idea I was going to lose data, and I did not make an additional backup.
As it turns out, I'm not the only one who is missing some files. A friend of mine lost almost all downloaded MP3 songs.
For me it's not something I downloaded, but recorded. It's a few .wav files, and I really like them back!
And Yes, I'm willing to pay for it.
I have a HTC M8, but during root process, I saw it was telling me it's a M7 (???)
So, the phone is rooted.
I tried several recovery solutions (all just reading, not writing) and some can find some files, like a facebook .png that I recognise.
This means, there is still (useful) data on there.
How can I recover my files?
Is this just a HTC problem, or are there also other phone vendors who delete user data?
I hope.... and pray... and ask here
Click to expand...
Click to collapse
Have you tried Dr. Fone?
I've had good success with diskdigger
edios123 said:
Have you tried Dr. Fone?
Click to expand...
Click to collapse
Yes, I have.
I am confused with the files it finds.
A lot of files, all corupt, none of it useful data for me.
I do know quite a bit about data recovery on a normal hard drive, but almost no info how it works on NAND flash.
I was not aware I had 105 times a .mov files on my phone, 3,5 GB... I dod not make them, or download them.
As dr Fone can not help me...
I am trying diskdigger.
This does find files, but also loads of files I was not aware of. (and not the files I need)
A lot of .zip files, and the strange thing is that they all seem to have the same data structure. (see zip.jpg)
Can any one tell me why I have all them .zip files and apk's?
Thanks!
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse
She mistakenly selected all to delete..
But she has bin so she did delete twice???
Does she have Google photos active?
PhoneTechShop said:
She mistakenly selected all to delete..
But she has bin so she did delete twice???
Does she have Google photos active?
Click to expand...
Click to collapse
No she didn't select them all. She only selected 3 of them. A system failure, or bug, caused the phone os to start delete everything from the gallery. Photos were never transferred to the bin, which happens when you willingly delete them. Sadly we did not have Google Photos active, so we're not able to recover them from the cloud.
Do you think there's a chance of getting them back somehow. I've tried with commonly know recovery software but they require root for deep scan, and the booloader is unlockable... :crying:
kidamnesiac said:
No she didn't select them all. She only selected 3 of them. A system failure, or bug, caused the phone os to start delete everything from the gallery. Photos were never transferred to the bin, which happens when you willingly delete them. Sadly we did not have Google Photos active, so we're not able to recover them from the cloud.
Do you think there's a chance of getting them back somehow. I've tried with commonly know recovery software but they require root for deep scan, and the booloader is unlockable... :crying:
Click to expand...
Click to collapse
No photos gone... Really weird how she done it.. This never happens... She musted done something else..
Sorry to here that.
To the best of my knowledge. If you really want to recover the images, you need to keep the phone turn off until you can find the way to recover it. If you keep using it all your data will be overwritten.
I have not been hacking Android device for a while. For Qualcomm devices, you may force the device to enter the flashing mode which can be used to dump ram data from flash memory of the phone (e.g., using dd command). Also, you need to know number of memory block in order to do that.
After getting all raw memory (flash) image from you phone. You can you generic linux photo recovery tool to recover you files.
You might read more from this post.
https://forum.xda-developers.com/android/development/guide-fixing-hard-bricks-t3403868
https://www.forensics-matters.com/2018/07/08/dump-android-partition-for-forensics/
However, you need to do quite a lot of research. For example, how to force Huawei device into a download mode (like Qualcomm), how to dump raw memory from the mainboard, etc.
kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse
jskasia said:
Sorry to here that.
To the best of my knowledge. If you really want to recover the images, you need to keep the phone turn off until you can find the way to recover it. If you keep using it all your data will be overwritten.
I have not been hacking Android device for a while. For Qualcomm devices, you may force the device to enter the flashing mode which can be used to dump ram data from flash memory of the phone (e.g., using dd command). Also, you need to know number of memory block in order to do that.
After getting all raw memory (flash) image from you phone. You can you generic linux photo recovery tool to recover you files.
You might read more from this post.
https://forum.xda-developers.com/android/development/guide-fixing-hard-bricks-t3403868
https://www.forensics-matters.com/2018/07/08/dump-android-partition-for-forensics/
However, you need to do quite a lot of research. For example, how to force Huawei device into a download mode (like Qualcomm), how to dump raw memory from the mainboard, etc.
Click to expand...
Click to collapse
Thanks for the heads up, will surely do the reading required, though from the look I gave, it seems root is always required to access those kind of data. And rooting this Huawei proves to be quite impossible without the unlocked bootloader. Well one may say there're just pics and videos, but the first words of my son.... ?
kidamnesiac said:
Thanks for the heads up, will surely do the reading required, though from the look I gave, it seems root is always required to access those kind of data. And rooting this Huawei proves to be quite impossible without the unlocked bootloader. Well one may say there're just pics and videos, but the first words of my son.... ?
Click to expand...
Click to collapse
you won't be able to recover them as windows doesn't see the drive as normal mass storage from the phones .. so once u open some recovery software it won't see that drive.. I already tried...
Firstly, it seems hopeless, honestly.
Secondly, we might discuss for the sake of knowledge only. I didn't mean to mount phone storage from windows.
What I meant so far was to access all phone data using "flashing mode" which is used to repaire bricked device. The dumped data should be in form of raw memory data (I used to mount the raw memory image of the phone to find the key to unlock bootloader). By using the similar approach as data recovery (linux based), we might be able to recover files data from the phone.
If you seriously need data you might talk to this group of people (https://hcu-client.com/) and see if they could dump all data from the phone using their repair kit.
PhoneTechShop said:
you won't be able to recover them as windows doesn't see the drive as normal mass storage from the phones .. so once u open some recovery software it won't see that drive.. I already tried...
Click to expand...
Click to collapse
jskasia said:
Firstly, it seems hopeless, honestly.
Secondly, we might discuss for the sake of knowledge only. I didn't mean to mount phone storage from windows.
What I meant so far was to access all phone data using "flashing mode" which is used to repaire bricked device. The dumped data should be in form of raw memory data (I used to mount the raw memory image of the phone to find the key to unlock bootloader). By using the similar approach as data recovery (linux based), we might be able to recover files data from the phone.
If you seriously need data you might talk to this group of people (https://hcu-client.com/) and see if they could dump all data from the phone using their repair kit.
Click to expand...
Click to collapse
But his phone is not bricked.. they just deleted photos.. and god knows when and they already been using phone for long time .. so it is already overwritten
PhoneTechShop said:
But his phone is not bricked.. they just deleted photos.. and god knows when and they already been using phone for long time .. so it is already overwritten
Click to expand...
Click to collapse
Phone has been switched off that night immediately, after the test to recovery through standard software failed...
kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
firu.26 said:
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
Click to expand...
Click to collapse
I wasn't even on the latest 9.1 but still on 9.0 Version, but I see I'm not the only one in this situation. I'm trying to get in touch with Huawei but no luck so far other than "sorry for what happened... "
I just want to inform you that while copying leftovers files in preparation for hard resetting the phone I stumbled upon a folder named "recycled" inside a folder named ".Gallery2" inside "Pictures". All our lost pictures and videos were there, just without extensions and with some weird random names.
It's time for me to write a script to rename the files but we're glad that we've got our memories back!
kidamnesiac said:
I just want to inform you that while copying leftovers files in preparation for hard resetting the phone I stumbled upon a folder named "recycled" inside a folder named ".Gallery2" inside "Pictures". All our lost pictures and videos were there, just without extensions and with some weird random names.
It's time for me to write a script to rename the files but we're glad that we've got our memories back!
Click to expand...
Click to collapse
So how did you do it?
You might have some corrupted like you will see half of the picture
---------- Post added at 07:36 ---------- Previous post was at 07:32 ----------
firu.26 said:
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
Click to expand...
Click to collapse
I hink guys when u thought u only deleting one u will hold finger on pic and it will mark it
And you marked all..
Still don't understand how some or how this happened when we have recycle bin.. Where you can restore files... ?
PhoneTechShop said:
So how did you do it?
You might have some corrupted like you will see half of the picture
---------- Post added at 07:36 ---------- Previous post was at 07:32 ----------
I hink guys when u thought u only deleting one u will hold finger on pic and it will mark it
And you marked all..
Still don't understand how some or how this happened when we have recycle bin.. Where you can restore files... ?
Click to expand...
Click to collapse
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
kidamnesiac said:
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
Click to expand...
Click to collapse
But how what software in Windows did you use.. It sounds weird..
Whatever you done u got it....
Congratulations.
Can you post detail (i.e., with picture), explain how to get them back so this will be useful for other people?
kidamnesiac said:
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
Click to expand...
Click to collapse
PhoneTechShop said:
But how what software in Windows did you use.. It sounds weird..
Whatever you done u got it....
Click to expand...
Click to collapse
I did not use any recovery software, just plain Windows Explorer.
When I connected the phone for the last time before the factory reset, I selected MTP, then opened the android device folder with windows explorer and copied the content of the "Pictures" folder on the pc.
Once the folder was done copying, I noticed that a ".Gallery2" folder and inside that folder a "recycle" folder and inside the whole lot of files.
But really, I did nothing more than copying.
And I can confirm that the recycle bin on the device was empty (no file was present), and when using recovery software no file was detected on the device.
jskasia said:
Congratulations.
Can you post detail (i.e., with picture), explain how to get them back so this will be useful for other people?
Click to expand...
Click to collapse
I'm afraid I read your post after deleting the folder from the pc (when I finished renaming all the files, I removed the original recovered folder)
I can try to reconstruct the process and post some screenshots asap
kidamnesiac said:
I did not use any recovery software, just plain Windows Explorer.
When I connected the phone for the last time before the factory reset, I selected MTP, then opened the android device folder with windows explorer and copied the content of the "Pictures" folder on the pc.
Once the folder was done copying, I noticed that a ".Gallery2" folder and inside that folder a "recycle" folder and inside the whole lot of files.
But really, I did nothing more than copying.
And I can confirm that the recycle bin on the device was empty (no file was present), and when using recovery software no file was detected on the device.
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So you said u didn't use recovery software and in last of your message u saying u been using recovery software???