Related
I was begining to think that i was the only one suffering from this problem - obviously not as it appears there are plenty of others on other forums are having similar problems - it was suggested that this is best place for the answer - please someone help as i'm pulling out what little hair i've got left!
The Desire keeps telling me that i'm running low on internal storage space - the phone is "clean" as it was delivered - in other words there isn't any other apps been loaded.
I go to manage applications and discover that the HTC Mail application says it has 75mb in data - This cannot be right - but i go to my inbox to find i have 15 headers there each with a 100k limit.
I delete them from the inbox, go to the Trash folder and delete them from there too so they are deleted from phone.
I then go back to the Mail App and it tells me i have 76mb in data
As i continue to receive email the amount of data keeps rising.
I've spoken to VF - they tell me to do a factory reset - still the same.
The phone's OS is getting jerkier by the day as obviously it is loosing operational memory - the Mail today tells me i have 96mb - but i don't have any emails on the phone so where the heck is this data?
If this goes on the phone will ground to a complete stop.
Hope someone can assist as i and thousands of other will be extremely grateful !
Keep up the excellent forum
Have you checked to see if there are any other folders being filled up as it syncs?
EroThraX said:
Have you checked to see if there are any other folders being filled up as it syncs?
Click to expand...
Click to collapse
Thanks EroThraX but unless i'm missing something here i'm begining to think i'm thick - but by all means point me in the right direction !
I've checked all the mail folders - Inbox, Outbox, Drafts, Sent and Trash and they are all empty.
There isn't a single email on the phone yet it tells me i've now 98mb in data - and yes the OS is now extremely jerky
Download "quick app clean cache"
Fon22
Fon22 said:
Download "quick app clean cache"
Fon22
Click to expand...
Click to collapse
Well i've just paid and downloaded the app but it dosen't do anything - it is for clearing the cache - you can do that without getting the app.
What it won't clear is the data
So thanks for trying but that is a dead end.
Anyone else have any ideas?
I guess there is indeed a problem with the mail app. My problem isn't as big as the OP but Mail has 1.9 MB in data and I have no accounts set up! I did play with it for a while bit didn't like it so I'm using only the Gmail app, so I deleted all my accounts in Mail. Why does it still have data (2 MB of it!)?
1lapassione said:
Well i've just paid and downloaded the app but it dosen't do anything - it is for clearing the cache - you can do that without getting the app.
Click to expand...
Click to collapse
Launch the app, and go into menu
List items by data usage.
You should see where its all being kept
Fon22
Fon22 said:
Launch the app, and go into menu
List items by data usage.
You should see where its all being kept
Fon22
Click to expand...
Click to collapse
Thanks mate - but i've done this already and all it shows you is indeed where it is all stored - in the Mail App in data - not cache.
Curiously the write up for the app states that it allows you to remove data - yet in reality it dosn't allow you to remove data only the cache - so the search continues - what i cannot understand is how many people it is affecting yet there isn't that much of a panic on at the moment to it swallowing data.
i admit that i have plenty of emails coming in and i remove them out of the inbox and trash folders but the data is still there - but where the heck is it ?
You're not the only one at all. I've been troubleshooting this for a few weeks now. First it was the cache, which is somewhat tamed by the above aforementioned app. Now it's the data. With some apps, the data just keeps growing day by day. My Mail is now at 3.5MB without me knowing why (empty mail accounts) and my internet is at 6.2MB - although I'm inclined to reckon this is due to added bookmarks.
In the Mail app, under Menu>More>Settings>General Settings>Attachment Cache, do you have "external storage" selected?
Somehow, deleted junk mail attachments were still being kept and this was how one of my storage related issues was resolved. I go into the SD card dir and manually delete the large attachments now, if I can clearly make out which are unwanted. Even after the selected mail is deleted, their attachments are still there.
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- Sent via my HTC Desire -
I`m going to go out on a limb and say that the op is using a googlemail or gmail account with the Htc Mail app and unless you actually delete from the account,not just the phone then the trash will just keep being resynced and added back.
Similar thing happened to me, but with the browser and perhaps with some other application, same 75mb in data, so it has to be a bug of some sort...
th3 said:
You're not the only one at all. I've been troubleshooting this for a few weeks now. First it was the cache, which is somewhat tamed by the above aforementioned app. Now it's the data. With some apps, the data just keeps growing day by day. My Mail is now at 3.5MB without me knowing why (empty mail accounts) and my internet is at 6.2MB - although I'm inclined to reckon this is due to added bookmarks.
In the Mail app, under Menu>More>Settings>General Settings>Attachment Cache, do you have "external storage" selected?
Somehow, deleted junk mail attachments were still being kept and this was how one of my storage related issues was resolved. I go into the SD card dir and manually delete the large attachments now, if I can clearly make out which are unwanted. Even after the selected mail is deleted, their attachments are still there.
-------------------------------------
- Sent via my HTC Desire -
Click to expand...
Click to collapse
Thanks for all this - i was begining to think i was the only one suffering from it.
As per your question I do have external storage selected.
So when I go to the sdcard/mail directory are you saying that the files in there are the mail data that the mail app says is in storage internally?
There is a lot of them some are just numbers as the name,
permisssions : .rw
but it dosen't say the Mime type:
Size are all different - 47, 275 bytes
Some are tokens and numbers - but are 0 bytes in size
and i have maybe 20 which are small images (4,020 bytes)
If i'm wrong - slap me ! - surely that means that as i have external data selected the data should go to the sd card - so how come it keeps telling me that i'm low on internal memory if the data is stored on the sd card?
Are you suggesting that this data also needs to be removed too - but how can you differeniate between the files if you did want to keep important emails on the phone when the files are literally just aline of numbers?
Another point suggested by a forum member - the mail account is NOT a web based account - it is a server so that when they are downloaded once that's it you don't get them repeatidly - but thanks for the interest anyway.
Hopefully as other members are discussing this now we might get to a solution before the phones stop completly !
Any news about it? Tried to figure out the location where these files are stored, but couldn't find it
Not sure anyone found an answer, but I believe the /sdcard/.mail directory is the files that get attached to outbound emails. I had my eris configured for the stock email package (for my personal email account) and a gmail account.
I rooted my phone recently and before I installed a bunch of stuff I parused the sdcard contents. The .mail directory had attachments from long ago.
I'm guessing they are orphaned since the email no longer exists on my phone.
I deleted the files since I had all the attachments. (leave the .mail dir)
I had exactly this issue with the HTC mail app also with a pop account.
Cleared cache, deleted all emails, deleted all acounts and then deleted all the actual emails it left behind on the sd card and phone using Astro file manager (yes deleting the accounts and email through the app made no difference and left them physically behind).
After doing all of the above the mail app still showed as 80MB used.
At this point i then bit the bullet and did a "factory data reset", this resolved the issue for me and i havent had the issue since (well sort of, read on).
I am a lot more stringent on my mail sync'd to the app now though which is what is making the difference / a work around.
I only sync 14 days, only download the text (attachments if i need them i do manually).
There is currently only 3MB being shown used in the email app now after 3 weeks (i dont get a lot of email), which is a lot for only text mails for 14 days with the odd attachment.
There is no way there is 3MB worth of email in the mailbox which for me confirms the app itself just doesnt clean up after itself when you delete the mails.
So yep seems like a bug to me, which by the way i saw in 2.1 and 2.2.
Hope that helps
Actually I have exactly same issue with my stock 2.1 desire.
Is this problem resolved in 2.2? I am with an Asia ROM so haven't got 2.2 yet.
Touchdown is okay but I don't really want to install another program just for this stupid bug...
Sent from my HTC Desire using Tapatalk
I read about people having problems with this app just after the Desire was released, it was said that the stock Android email app doesn't have any problems so I have been using that until recently and I never had any problems with it.
I have started using the HTC Mail app but I might switch back after reading this.
lssong99 said:
Actually I have exactly same issue with my stock 2.1 desire.
Is this problem resolved in 2.2? I am with an Asia ROM so haven't got 2.2 yet.
Touchdown is okay but I don't really want to install another program just for this stupid bug...
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
No its not fixed in 2.2, as per my previous post i have seen this issue in 2.1 and 2.2 which im currently running.
how to claim back the free space without doing a factory reset? my mail app now is 47mb....
Just another confirmation. I have a co-worker with a CDMA Desire running stock 2.1 -- Mail app is showing 69MB and getting the Low Disk Space warning notification. Deleted all mail accounts and power cycled -- no effect.
Probably going to end up doing a master reset.
Hi folks. I've had my HTC Desire for about two months now and I just love it. However lately something has come up: although I only have about 10 apps installed, the phone started to warn me that its reaching its internal storage limit. When I check the apps list, cache etc, I see that Mail is taking over 22mb of space.
My question is: are all my emails being stored in the phone internal memory? I have four accounts configured in the device and three of them are work related so I need to have old messages always at hand. I tried looking through menus and settings but did not find any option to select where email messages are stored.
I'm worried that as more messages are stored it will eventually require all of the phones internal memory space (that is, assuming that the messages are indeed stored there, as it seems to me right now). Furthermore I already had to uninstall a few apps just so I could have the Navigon satnav app in the phone.
I know Froyo is expected to fix such issues when its released to the Desire devices, but until then what should I do? Any help is greatly appreciated!
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Sent from my HTC Desire
My question is: are all my emails being stored in the phone internal memory?
Click to expand...
Click to collapse
Yes, they are (many had the same problem as you before, myself being one). Make sure your deleted ones are deleted again from each accounts Trash folder.
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- Sent via my HTC Desire -
I have a question. I started to notice that my internal memory is running very low, without installing any new apps. So I decided to back up my data and do factory reset. Am running on stock OTA froyo not rooted. Did the adb shell setInstallLocation to install my apps on sd. After the reset i had 136mb of free space. After a couple of programs and data restore i had 123mb of internal memory. A couple of more programs and down to 120. After installing NFS Shift and Navigon down to around 98 as it should be. After linking two of my contacts with their fb accounts it fell down to 93mb! After just two minutes, without touching my phone it fell down to 89,5mb! Now the best part, without installing anything, nor touching the phone whole night (due to sleep ), my internal memory fell down to 78,95mb, whole by itself!!!
Call me crazy, but something is wrong here, and I dont know what... I delinked those contacts with their fb accounts, only left weather to sync every 6 hours, gmail notifies my instantly when a mail arrives but i recieved maybe 3 mails during this memory leak, and fb sync was on..
Any ideas what can cause this?
Anyone?
Settings > Applications > Manage Applications
Check what is using the most memory and report back
HTC contacts take up A LOT of space most of the time. Mine got up to 35mb a few days ago and has since stayed at 35.
Sent from my HTC Desire using XDA App
Hm, here it is:
Motonav 18,75mb
Rockplayer 3,99mb
Fifa10 3,86mb
Facebook 3,71mb
ASTRO 1,40mb
Dolphin HD 1,29mb
Other are less than 1mb.
For the past 24hours memory is doing fine, not leaking anymore, but I would kill to know what took 10mb just over the night while phone was idle?
What about nfs shift? That takes about 35mb?!
Make sure all the apps have refreshed and are all showing their size.
Sent from my HTC Desire using XDA App
I set the device to install all apps on SD card, so NFS takes up to 500kb in device memory The memory decreased as I was installing apps, so if it said that app takes 3mb, it got decreased by that much. So proprotion memory decrease and all installed app size is equal. But then it lost those 10mb over night, I don't know on what...
Before I did factory reset, I got 9mb of internal memory free and all my installed apps together took around 45mb, so I don't know where around 80mb went then.. After the reset, things became more normal but only thing that is bugging me are those 10mb that i lost without any trace...
That's why. I assume you're rooted? If you are, the rom you're using probably has A2SD+ so you don't need to move apps to SD, as the rest of the app goes on internal storage, instead of A2SD+ which moves all the app to SD.
Try moving apps back to internal and see how that goes.
Sent from my HTC Desire using XDA App
Not rooted :/ I did the cmd command adb shell setInstallLocation and set option 2, to install all apps to sd card.
Used this one : http://forum.xda-developers.com/showthread.php?t=742379
Thats why NFS is not 30 or so mb, but only 500kb in phone storage..
Is it possible that facebook could download so much data by linking two contacts with their fb pages?
Ahh, that's strange then. How many apps have you installed total?
Facebook for Sense will only sync contacts with phone numbers linked, and also their status', photo albums etc.
Sent from my HTC Desire using XDA App
Why its strange? Contact Sync etc over Night and your sopace will fall down if i Delete all my SMS i will have 20 MB more
But I dont have so many SMS, and only two of my contacts were linked.. I can't believe that only 2 links and already memory down bu 10mb? What if I linked all caontacts, i would need an 8 gb memory card for storage
Apps in total:
aBTC
Advanced Task Killer
Album Art Grabber
ASTRO
Barcode Scanner
Compass
Doplhin HD
Extended Controls
Facebook
FIfa10
Google Translate
Hungry Shark
Java J2ME Runner
Motonav
MyBackup Pro
NFS Shift
Post it Desk
Quick App Clean Cache
Quick System Info Pro
Retro Camera
Rock Player
hi
i have just looked at my gallery and found the the photos in there wont display ,i get a sdcard pic with a ! infont of it for every photo i have taken!! any one got any thoughts on why this is and how i can get them back ..
I am getting a similar problem. I had my desire running legit eclair and photos were actually just deleting themselves off my SD card. I have recently rooted my phone and running leedroid 1.9 and now the matter has sort of got better. Instead of completely removing any trace of the photos it is now just not showing them in the HTC photo app although they are still there on the SD card? Any suggestions?
Sent from my HTC Desire using XDA App
This was the first symptom of my SD card starting to self destruct.
Still trying to get to the bottom of whether it is a fake or a faulty SD, or whether my Desire destroyed the card.
may be a corrupt sd card would backup asap and try a new card see if that helps
techjunkiejp said:
I am getting a similar problem. I had my desire running legit eclair and photos were actually just deleting themselves off my SD card. I have recently rooted my phone and running leedroid 1.9 and now the matter has sort of got better. Instead of completely removing any trace of the photos it is now just not showing them in the HTC photo app although they are still there on the SD card? Any suggestions?
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
I too am having this problem...
I noticed a couple of pictures seemed to be missing from the SD card, but restored these from an earlier backup. My initial thought being that maybe I'd inadvertently deleted them
The strange thing is, the same two pictures have been deleted again! And furthermore, they're also missing from an earlier backup of the 8GB card I used to have in the phone.
So, given that I'm now using a 32GB card, and I've lost the same two images, this does not seem to be SD card specific.
It's quite possible I've also lost more, but I'd need to check to be sure - the two I know of just happen to be fairly obvious ones.
I'm now wondering whether this has anything to do with the 3D Gallery app - because I've noticed odd behaviour (e.g. duplicate images) when using this in the past? I'll restore my images again, but uninstall that app first to see if that makes any difference.
(FYI - I'm using an unbranded Desire running Stock Froyo.)
New 32 gig ad card so I know its not that.
I think they are still there but just get blank boxes with a card simble with an ! Mark in font rinsed of a pic .
Forgot I'm running stock froyo and am unbranded.
Sorry forgot I'm running stock froyo and am unbrande
TractorMatty said:
I too am having this problem...
I'm now wondering whether this has anything to do with the 3D Gallery app - because I've noticed odd behaviour (e.g. duplicate images) when using this in the past? I'll restore my images again, but uninstall that app first to see if that makes any difference.
Click to expand...
Click to collapse
I uninstalled the app, and restored all my missing images yesterday. (As it happens, I'd lost several images from various different folders.)
So far at least, everything's fine and the images are yet to disappear again. Bearing in mind that when I last restored them on Friday, and they were gone by Monday, it's not conclusive yet - but it could well be related to the 3D gallery app.
I was using the APK file found here.
Can anyone else with this problem confirm whether or not they've installed the 3D gallery app too? There seem to be a lot of variations of this app, perhaps some are more buggy than others.
Someone find the solution?
I have this problem too.
You may try to unmount the SD card first.. and putting it back in, using official way by menu -> settings -> SD and phone memory.
Sent from my HTC Desire using XDA App
its not the same, but i found if photos move folders it still keeps them lingering in the gallery for awhile... I have loads of photos on my phone so if i leave the gallery app open for a few minutes it starts re-jigging itself and correcting all the 'missing photos' in gallery and eventually reconfigures itself (i assume after doing a little scan).... first noticed this when i added a folder to the sd card with pics in and couldnt see them, rebooted, opened and closed gallery a few times - nothing - when i left gallery open for a few minutes it eventually appeared...
IVS IVRIS said:
You may try to unmount the SD card first.. and putting it back in, using official way by menu -> settings -> SD and phone memory.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Normally I just use the HTC menu to change only charge to Mass Storage, and after finish my job I use safe remove on windows.
I think your idea maybe could prevent this kind problem.
Thanks to remember this aspect, I forgot-it completely.
Lothaen said:
its not the same, but i found if photos move folders it still keeps them lingering in the gallery for awhile... I have loads of photos on my phone so if i leave the gallery app open for a few minutes it starts re-jigging itself and correcting all the 'missing photos' in gallery and eventually reconfigures itself (i assume after doing a little scan).... first noticed this when i added a folder to the sd card with pics in and couldnt see them, rebooted, opened and closed gallery a few times - nothing - when i left gallery open for a few minutes it eventually appeared...
Click to expand...
Click to collapse
If it's happen is a serious case.
So I mean that I need to Terminate HTC Gallery to prevent possibles issues with my precious photos!!!
So this fact is more understandable because it is only photos that goes to "galheiro", as I say in Portuguese.
Hi all! I love this forum and I would greatly appreciate any help you can give me.
I recently upgraded from the HTC one m8 to the HTC 10 and I noticed that sometimes when I take pictures they completely disappear. They're there for a short while then I can't find them again even when I connect the phone to my PC. I can't change the camera settings to store the pics on the device rather than the SD card. For some reason it won't let me change it. Also sometimes when I take a screenshot I get an error saying that it couldn't store it on the SD card because the app doesn't have permission or sometimes it says that there's no room on the SD card. Both are untrue.
I went to a comic convention today and took some good pics, I went to upload one to twitter but I think there was a network problem because nothing online was loading so I restarted my phone and then the pic (and the others I'd taken during that day) had disappeared. I took more pics and double checked they were in the gallery, which they were only to find they have gone missing now.
Is this a device issue or an Android issue? Any help would be great, I'd love to get these pics back.
I feel like I was having issues finding photos I downloaded from Google Drive as well.
Download Quick Pic from the store and see if you can find them through settings.
HTC10
Thank you for your advice. I downloaded it but unfortunately the pics are still missing. It's just so weird. I shared one via Skype before it disappeared. It still shows up in the Skype convo but nowhere else
Sent from my HTC 10 using XDA-Developers mobile app
Did you try a file Explorer?
HTC10
I did and still nothing. Only 5 pictures appear that I've taken with the camera on this phone and I've taken at least 20. The ones that have disappeared are from different times as well.
Sent from my HTC 10 using XDA-Developers mobile app
Where are you saving them to? The internal storage or external SD card? It shouldn't really matter I suppose but it might be a factor.
I save to the external card and haven't lost any.
To the external card. I tried changing it to internal to see if that made a difference but for some reason it won't let me change it
Sent from my HTC 10 using XDA-Developers mobile app
More pics keep disappearing. I don't understand it. Some stay on the phone and some don't
Sent from my HTC 10 using XDA-Developers mobile app
try formatting your SD card within the phone and see
IllusiaX said:
Hi all! I love this forum and I would greatly appreciate any help you can give me.
I recently upgraded from the HTC one m8 to the HTC 10 and I noticed that sometimes when I take pictures they completely disappear. They're there for a short while then I can't find them again even when I connect the phone to my PC. I can't change the camera settings to store the pics on the device rather than the SD card. For some reason it won't let me change it. Also sometimes when I take a screenshot I get an error saying that it couldn't store it on the SD card because the app doesn't have permission or sometimes it says that there's no room on the SD card. Both are untrue.
I went to a comic convention today and took some good pics, I went to upload one to twitter but I think there was a network problem because nothing online was loading so I restarted my phone and then the pic (and the others I'd taken during that day) had disappeared. I took more pics and double checked they were in the gallery, which they were only to find they have gone missing now.
Is this a device issue or an Android issue? Any help would be great, I'd love to get these pics back.
Click to expand...
Click to collapse
As the person above me stated, reformat your sd card from within the phone and restart your device. Then change the photo save location to your sd card.
Sent from my HTC 10 using XDA-Developers mobile app
after you get your card formatted and working because it does seem like you have a faulty card or not formatted properly to save the photos, I would set up google photos to save them automatically, you have unlimited storage with it if you choose that setting. That way you will have have them backed up even when on the go and since its kinda the new htc 10 gallery no reason not to use it fully, will also remove the sync sign in the app on the corners of your photos
IllusiaX said:
Hi all! I love this forum and I would greatly appreciate any help you can give me.
I recently upgraded from the HTC one m8 to the HTC 10 and I noticed that sometimes when I take pictures they completely disappear. They're there for a short while then I can't find them again even when I connect the phone to my PC. I can't change the camera settings to store the pics on the device rather than the SD card. For some reason it won't let me change it. Also sometimes when I take a screenshot I get an error saying that it couldn't store it on the SD card because the app doesn't have permission or sometimes it says that there's no room on the SD card. Both are untrue.
I went to a comic convention today and took some good pics, I went to upload one to twitter but I think there was a network problem because nothing online was loading so I restarted my phone and then the pic (and the others I'd taken during that day) had disappeared. I took more pics and double checked they were in the gallery, which they were only to find they have gone missing now.
Is this a device issue or an Android issue? Any help would be great, I'd love to get these pics back.
Click to expand...
Click to collapse
Do you have an issue where you SD unmounts?? Try a different camera app to see if you can map the internal memory.
I've had the problem with the SD card ummounting, it's a pain but apparently something which a lot of people live with.
Try a different SD card, see if this persists, try with no SD card, see if it persists.
Clear data on the camera app within application manager.
Use a file manager and go to DCIM check all the folders within that folder and see if you can see the images you took.
So long as the little preview of the image showed a change within the camera app, the images should still be on there.
Hope this helps.
dynamikd said:
As the person above me stated, reformat your sd card from within the phone and restart your device. Then change the photo save location to your sd card.
Sent from my HTC 10 using XDA-Developers mobile app
Click to expand...
Click to collapse
The photos already save to the SD card. They've always saved to the SD card from the moment I bought it, put it in the phone and formatted it. I didn't even need to change anything in the camera settings. They're just automatically stored there. I could format it again but then if the photos are somehow hidden on the card then they'll get deleted.
dladz said:
Do you have an issue where you SD unmounts?? Try a different camera app to see if you can map the internal memory.
I've had the problem with the SD card ummounting, it's a pain but apparently something which a lot of people live with.
Try a different SD card, see if this persists, try with no SD card, see if it persists.
Clear data on the camera app within application manager.
Use a file manager and go to DCIM check all the folders within that folder and see if you can see the images you took.
So long as the little preview of the image showed a change within the camera app, the images should still be on there.
Hope this helps.
Click to expand...
Click to collapse
I tried different camera apps and they wouldn't let me choose anywhere but the SD card to save photos. I removed the SD card and the camera apps would'nt take pics. They kept insisting I insert an SD card. The camera app that came with the phone wouldn't even bring up the storage option. The other camera apps wouldn't let me choose anywhere else to save photos. They said cannot write here. I'll try another SD card when I have a chance to get one. The little preview showed at first in the photo gallery but the moment I selected it it wouldn't load then it refreshed and the image was gone.
It's just so odd that it's not all pics.
IllusiaX said:
I tried different camera apps and they wouldn't let me choose anywhere but the SD card to save photos. I removed the SD card and the camera apps would'nt take pics. They kept insisting I insert an SD card. The camera app that came with the phone wouldn't even bring up the storage option. The other camera apps wouldn't let me choose anywhere else to save photos. They said cannot write here. I'll try another SD card when I have a chance to get one. The little preview showed at first in the photo gallery but the moment I selected it it wouldn't load then it refreshed and the image was gone.
It's just so odd that it's not all pics.
Click to expand...
Click to collapse
And in file manager?
Also what rom are you running mate?
Any mods which alter installation locations? Are you on the correct firmware? What htc do you have US carrier? International?
It does sound odd, but I'm thinking fixable. Could it be a read / write issue? Has permissions been denied for the camera?
Check permissions within camera in app manager.
dladz said:
And in file manager?
Also what rom are you running mate?
Any mods which alter installation locations? Are you on the correct firmware? What htc do you have US carrier? International?
It does sound odd, but I'm thinking fixable. Could it be a read / write issue? Has permissions been denied for the camera?
Check permissions within camera in app manager.
Click to expand...
Click to collapse
Once they've disappeared from the photo gallery they also disappear from the file manager.
It's the stock rom that came with the phone. I haven't modified it like that in any way.
It's O2 carrier in the UK.
As far as I know it's the correct firmware.
The only time there is ever an issue with the camera is when occasionally it tells me it can't save the image due to insufficient storage (which is untrue because there's plenty of storage) the same happens for screen shots sometimes but a restart of the phone fixes this on both occasions.
IllusiaX said:
Once they've disappeared from the photo gallery they also disappear from the file manager.
It's the stock rom that came with the phone. I haven't modified it like that in any way.
It's O2 carrier in the UK.
As far as I know it's the correct firmware.
The only time there is ever an issue with the camera is when occasionally it tells me it can't save the image due to insufficient storage (which is untrue because there's plenty of storage) the same happens for screen shots sometimes but a restart of the phone fixes this on both occasions.
Click to expand...
Click to collapse
If it's stock then you're on the correct firmware, have you tried factory wiping the device??
If you have then it could be a faulty phone as this does sound pretty unique, i've never heard of it before.
dladz said:
If it's stock then you're on the correct firmware, have you tried factory wiping the device??
If you have then it could be a faulty phone as this does sound pretty unique, i've never heard of it before.
Click to expand...
Click to collapse
I haven't tried a factory wipe yet. Was hoping to exhaust all other options first just in case the lost photos are recoverable some how. But if that's my only option left I might just contact HTC about it.
You could be having an SD card issue. My SD card has been replaced and formatted more than once. My pix disappear, and my music disappears. I use a ringtone from my music folder and my phone keeps un-mounting my sd as if it's not in the phone. I know when it happens because my notification and ringtones change.
Sent from my HTC6545LVW using XDA-Developers mobile app
Ok so I tried getting in touch with HTC but they didn't respond to my email. I logged onto a live chat with them but I got disconnected because they finish at 6pm.
Then I decided to just format the SD card. I figured if I haven't been able to recover those lost pictures by now, I never will be. Besides the phone was getting worse. I could no longer take pics through Instagram and an HTC software update wouldn't download because apparently my phone storage was "read only" which isn't true.
Any way I formatted the SD card twice and set it only for storage not for installing apps and the phone seems to work fine now. I can actually select phone storage in the camera app now where before it wasn't an option. I also no longer get errors when saving screenshots. The whole thing was so weird I'm just glad it seems to be ok now.
Thanks for all your help and advice.