Best place to ask maybe?
A guy at work just bought a 710 and he cant accept a picture message. He is on O2 and only gets the a short message. Nothing happens when he clicks it.
I never really send picture messages myself as, but because he was having trouble I send one to a friend and asked a friend to send one back. Both of us just get links to go somewhere and log in to download the picture. We are all on different UK networks.
SO... how do I ensure a picture message shows up in the thread rather than going off and downloading it elsewhere?
Is is just a case of requesting the APN from each network provider?
I think I remember setting this up back on my Nokia Ngage, but its been a long while.
Any advise would be post helpful.
go to live.com select devices and select your phone, make sure all your sms settings are corect .. right phone number , right service and so on...
This is a network problem, not the phone. Whoever receives a link must contact their carrier for MMS/APN settings. Had this problem before with Nokia 5800, needed to go to carriers website and download APN settings.
I have an HTC Trophy and my friends have either an iPhone or Android, we can see MMS just fine, either on the same or different networks. If you receive a MMS, the picture will show there as part of the thread, otherwise if it doesn't have the right settings it will just show a link to the image.
Thank you </travis> I was sure it pretty simple but its best to ensure I know what I am asking for, before I start calling the networks. I will attempt to requested the information.
P.S: Didnt seen any SMS settings on live.
I have had a similar problem with my HD7. The problem with windows phone is you cannot change the apns for mms without a unlocked phone or at least as far as i know. When you first set up the phone it copies the apn settings of the simcard and sets them into the phone.
For some reason just out of no where mms will stop working for me and will only get the message " get attachmen" or whatever the messsage actualy says. Somtimes if i click it will work somtimes it wont. I tend to find if its someone with a really old phone sending me a mms it does not work but for instance iphone to my phone works fine with out having to download from the link. So when my phone starts acting like this i simply just soft reset it and start again.
@Jakeway: First question: does he have a working data plan and data connection? SMS (and notification of MMS) come over the voice connection (a side-channel of it, actually) but the content of MMS needs a data connection.
Second question: has he tried Nokia's Network Setup app? It's in their Marketplace section ("Nokia Collection" I believe) and should configure all the APN settings, including those for MMS, for whatever carrier you select.
@leftspeaker2000: Second question above also applies to you, except since you're on an HTC phone, you should use HTC's "Connection Setup" app. It does the same thing as Nokia's app, but for HTC.
GoodDayToDie said:
@Jakeway: First question: does he have a working data plan and data connection? SMS (and notification of MMS) come over the voice connection (a side-channel of it, actually) but the content of MMS needs a data connection.
Second question: has he tried Nokia's Network Setup app? It's in their Marketplace section ("Nokia Collection" I believe) and should configure all the APN settings, including those for MMS, for whatever carrier you select.
@leftspeaker2000: Second question above also applies to you, except since you're on an HTC phone, you should use HTC's "Connection Setup" app. It does the same thing as Nokia's app, but for HTC.
Click to expand...
Click to collapse
Not sure about the Nokia app, but the HTC's connection setup does not configure APNs for all the UK networks accurately. It's generally an issue with APN-less SIMs like that of giffgaff, Tesco and Talktalk. Only 3g or data connection APN gets set up, but no MMS is set up. It's been nearly 6 months and I can't receive a single MMS on giffgaff. Tried all the settings I could possibly find on Google or Bing.
Related
Hi,
First of all, I am terribly sorry if this has been answered previously by anyone. I have read through a ton of articles on different boards unsuccessfully trying to find the solution.
I am running the AX3L_WM6_WWE_v2.0.8.1 release on my trinity and after two days use I am very happy with it. However there is one problem that is getting on my nerves. MMS.
Whenever I want to send an MMS i get a warning saying:
"In order to send/download MM messages, the current active connection may be closed (this may affect other applications in use). Do you want to continue ?
This message keeps appearing and appearing untill I select menu -> yes.
The same thing happens whenevers someone tries to send me an MMS.
So I can both send and recieve, but this warning message is killing me..
In my MMS settings messages are set to automatically download.
I cant really understand the warning cause the phone automatically shifts between different connections when shifting from wap to tv-streamiing for instance.
So, does anyone know how to end this misery?
Kind Regards
Tommy
I can also add that the stupid warning keeps popping up whenever i open any messaging account (work, gmail, sms, mms) regardless if I have any MMS in the outbox or any inbound mms.
For example: I recieve an sms and click on the link to open up messaging to read it and perhaps reply, immediately I get the stupid MMS message.
tommylad said:
Hi,
First of all, I am terribly sorry if this has been answered previously by anyone. I have read through a ton of articles on different boards unsuccessfully trying to find the solution.
I am running the AX3L_WM6_WWE_v2.0.8.1 release on my trinity and after two days use I am very happy with it. However there is one problem that is getting on my nerves. MMS.
Whenever I want to send an MMS i get a warning saying:
"In order to send/download MM messages, the current active connection may be closed (this may affect other applications in use). Do you want to continue ?
This message keeps appearing and appearing untill I select menu -> yes.
The same thing happens whenevers someone tries to send me an MMS.
So I can both send and recieve, but this warning message is killing me..
In my MMS settings messages are set to automatically download.
I cant really understand the warning cause the phone automatically shifts between different connections when shifting from wap to tv-streamiing for instance.
So, does anyone know how to end this misery?
Kind Regards
Tommy
Click to expand...
Click to collapse
change the setting to use the internet connection in your MMS I had that problem and it's great now..
Hope this help
Okay, I think I know what you mean, however it did not work, this is what i did:
MY ISP connection is a direct connection to the internet with an APN (internet.ventelo.no) and no password / user or any other setting, works great for web and every other program that requires the internet.
Under Connections - Advanced - Select Networks I have created an mms account with another apn (mms.ventelo.no) and added Ventelo's username and password for mms. This is the account that is linked to in the messaging settings.
I then went in to the messaging settings / servers and changed the "Connect Via" to "My ISP" (internet.ventelo.no) instead of using the mms account descrived above.
The result is that I cannot send or receive MMS anymore, and probably because the APN for internet-traffic and mms-traffic are different.
Any other suggestions ?
I use the same rom as you and I'm experiencing the same problem with that annoying mms pop-up...
I'm still investigating how to avoid that... For me it only happens when I connect to my PC through Activesync.
Have you discovered a solution yet?
Regards,
Rayan
i've recieved some mms messages, where/how do you view the picture attachments?
When I open the MMS application on my phone and select the message I want to view, the left soft button is named 'objects'. Press it and the message is divided into audio, text, and image. Click on the image to view it. Click on the right soft button called 'menu' for the save option and/or assign to contact.
runningtiger said:
When I open the MMS application on my phone and select the message I want to view, the left soft button is named 'objects'. Press it and the message is divided into audio, text, and image. Click on the image to view it. Click on the right soft button called 'menu' for the save option and/or assign to contact.
Click to expand...
Click to collapse
i don't get anything like that. i just get prompts to 'download' the message in mms (nothing seems to happen when i do), but also get a link as a text message to view on t-mobile website, which i can.
from memory...a few months ago a friend had the same situation and when she called T-mo support they said her account was not set up to receive MMS messages. I can't remember if she needed to subscribe to be able to download them to her phone. Like you said though, they were available on line on her account page - or, something like that.
I was curious about this upon seeing your message so I went to T-mo's website (did you?) and read the following:
"Why do I receive a link instead of the picture?
Before being able to receive a multimedia message, you must first send a picture message, which sets up your Subscriber Identity Module (SIM) card on the network for picture messaging. This is referred to as provisioning. Please send a picture message before attempting to receive a picture message. For more information, go to Multimedia Messaging Service (MMS)."and this:"Users must use an MMS capable device and be provisioned within the Multimedia Messaging System Center (MMSC) to send/originate MMS messages. Users become self provisioned when an MMS message is originated and sent from the user's terminal. By sending an MMS message, T-Mobile auto-provisions users for both mobile originating and mobile terminating MMS messages."
I'd be interested to know if you send a MMS if you can then recieve them without adding any services to your account for extra $.
runningtiger said:
from memory...a few months ago a friend had the same situation and when she called T-mo support they said her account was not set up to receive MMS messages. I can't remember if she needed to subscribe to be able to download them to her phone. Like you said though, they were available on line on her account page - or, something like that.
I was curious about this upon seeing your message so I went to T-mo's website (did you?) and read the following:
"Why do I receive a link instead of the picture?
Before being able to receive a multimedia message, you must first send a picture message, which sets up your Subscriber Identity Module (SIM) card on the network for picture messaging. This is referred to as provisioning. Please send a picture message before attempting to receive a picture message. For more information, go to Multimedia Messaging Service (MMS)."and this:"Users must use an MMS capable device and be provisioned within the Multimedia Messaging System Center (MMSC) to send/originate MMS messages. Users become self provisioned when an MMS message is originated and sent from the user's terminal. By sending an MMS message, T-Mobile auto-provisions users for both mobile originating and mobile terminating MMS messages."
I'd be interested to know if you send a MMS if you can then recieve them without adding any services to your account for extra $.
Click to expand...
Click to collapse
tried the above, still no joy. has anyone got a cab file to install t-mobile uk mms settings and necessary gprs etc settings?
Have you searched the forums for it? You have to know you are not the very first person looking for it. I found this. It says it's for wm2003 & wm5 devices but I'd still give it a try. I've been using the same cab file for USA Cingular/AT&T since back to wm5 for sure and even probably 2003 on several different devices, except the latest ROM has a network wizard built right in so it wasn't necessary this go round. I'm pointing you to that particular page 'cuz they have the settings for several different countries and it's a nice bread crumb to leave behind for anyone else who searches for the T-mobile gprs settings cab. Hopefully it's a good link and the cab file works for you.
BTW, I found my way to that by searching the XDA forums for "t-mobile UK gprs cab" (without the quotes) and the second result had a link to a link to the page. That's just the route I took. There are a full 10 pages of results, I'm sure the cab you desire is in there somewhere if the link I gave you doesn't work out.
From that search I did, the 9th result led to a "Call for Operator Settings for ALL NETWORKS" right here on XDA. Since you are looking for the MMS settings for T-mobile UK, you would be particularly interested in post 8 in that thread.
Hope one of the links gets you where you want to go.
T-Mobile MMS settings
Here is a page of MMS settings.
I have used the T-Mobile with good results
http://www.filesaveas.com/mms.html
Hope this helps
Graham
Ok so I have been able to send and receive MMS fine for several weeks with Rogers and my HTC S621 with the new wm6 rom on it.
Worked for awhile with the tmobile rom and then stopped working before i changed rom.
So anyways whats happening now is I can send FINE but I cannot receive.
Finally got someone at rogers who seemed to know what they were talking about and they said that if I have my sim in another phone like a nokia that is supposed to send and receive then if their system updates and shows me with that and I put my sim back in my HTC then I can receive but if the system updates again showing me with a HTC S621 it will no longer accept the incoming.
There is nothing they can do to fix it... they said they were planning to release a rom with a fix for it but I dont want to wait for that so does anyone know a way around this?? is there a registry fix or something to allow me to keep getting them??
Thanks
Not only that,
Sorry to thread crap, but i was wondiering if any body had a how to on setting up on the NEW WM6 internet settings for rogers. I c ant seem to get it to wokr.
REgarding this MMS stuff, i was having similar issue where i could send MMS but not receive. I then realized that my friend had the same issue as well. I checked my online album and all the pictures were going there. I don't even receive notifications of my MMS messages being received by the other person. I worked with rogers tech support for nearly 2 hour2 with 4 different phones (rogers does not support MMS on HTC s621 or any other phone running windows mobile because they dont have an agreement with microsoft apparently). I could not even get my rogers razer to work, same issues. They kept telling me my account was fine. She then recommended i try a new sim card, which i did with no luck. I have yet to call back and let them know that im still having problems. Has anyone been experienceing similar issues?
babyblue84 said:
REgarding this MMS stuff, i was having similar issue where i could send MMS but not receive. I then realized that my friend had the same issue as well. I checked my online album and all the pictures were going there. I don't even receive notifications of my MMS messages being received by the other person. I worked with rogers tech support for nearly 2 hour2 with 4 different phones (rogers does not support MMS on HTC s621 or any other phone running windows mobile because they dont have an agreement with microsoft apparently). I could not even get my rogers razer to work, same issues. They kept telling me my account was fine. She then recommended i try a new sim card, which i did with no luck. I have yet to call back and let them know that im still having problems. Has anyone been experienceing similar issues?
Click to expand...
Click to collapse
I have the exact same issue. I can send but not receive. What do you have for your MMS settings?
Sorry, Rogers does not support MMS messages being received on the Excalibur.
The software they use does not have a profile for the device, so they make you log in to their website to view mms messages.
pain in the butt? YES.
mactac said:
Sorry, Rogers does not support MMS messages being received on the Excalibur.
The software they use does not have a profile for the device, so they make you log in to their website to view mms messages.
pain in the butt? YES.
Click to expand...
Click to collapse
On my Treo 750m I'm able too send and receive.
Here are The working settings for the htc s621
in connections create 2 profiles one called Rogers Internet with access point internet.com. the user name wapuser1 and password wap, leave everything else blank. Create another Rogers Media that connects to work, access point put media.com. The user name is media and password is mda01. Authentication as none and leave everything else blank. Then go to messages choose MMS and then 4Account settings, put a check on all except reject all messages and allow read report, number of attempts 4 and resolution original. Then press the menu and go to MMSC settings, create new profile. Name is Rogers MMS, MMSC url is http://mms.gprs.rogers.com, the wap gateway is10.128.1.69 with port:80. Connects via WORK and max setting 300k and WAP 2.0 press menu again and make Rogers MMs as the default and erase the other profile if there was one. Your all done but make sure also if you press from the main Start then settings then GPRS Authentication that its on PAP authentication
Tried that... doesn't work.
The MMS profile wont stay on "Work" for connects to...
MMS Probs after HTC Rom update?
since i upgraded to the htc rom yesterday, i noticed that my mms when receiving a pic, i get a "error synchronizing" when i try to hit menu and download message.. hopefully this has not been talked about already. HELP!!! I am on the t-mobile network..
I too am getting the same error message since flashing my dash to WM6 htc ROM...I still think the Robust Rom outweights the sms problem...however in a perfect world, we can have both...anyone else with the problem???
I meant to write those settings down before upgrading -- someone with a standard Dash might be able to post them. As with the wap.voicestream.com setup to get internet going, I believe there is additional configuration to be done before MMS will work right...?
mofoliar said:
since i upgraded to the htc rom yesterday, i noticed that my mms when receiving a pic, i get a "error synchronizing" when i try to hit menu and download message.. hopefully this has not been talked about already. HELP!!! I am on the t-mobile network..
Click to expand...
Click to collapse
chaznet said:
I meant to write those settings down before upgrading -- someone with a standard Dash might be able to post them. As with the wap.voicestream.com setup to get internet going, I believe there is additional configuration to be done before MMS will work right...?
Click to expand...
Click to collapse
I hate to do some cross-forum posting stuff, but PocketPC Addict has the settings for T-Mobile (a little Google goes a long way!). I learned that MMS and GPRS settings are not often sent by the carrier when I jammed my AT&T SIM card in there.
I find it funny that AT&T keeps all their settings for all their devices, yet T-Mobile doesn't, especially considering that T-Mobile is far more liberal when it comes to customer support (allowing people to bring their unlocked phones with them, unlocking phones after only three months of service, not charging extra for teathering, relatively cheap Internet rates, etc.)
thanks for the info, couldnt really find anything on that particular site, but i bookmarked anyways! looks like another great forum to relate too!! anyway who ever else still have a prob.. with mms (tmobile dash) since the htc upgrade, myself too found a site by googling it.. and here is the link.. it worked for me! good luck
http://tmobileus.wdsglobal.com/mms?...mobileNumber=&captchaEnabled=true&service=mms
mofoliar said:
thanks for the info, couldnt really find anything on that particular site, but i bookmarked anyways! looks like another great forum to relate too!! anyway who ever else still have a prob.. with mms (tmobile dash) since the htc upgrade, myself too found a site by googling it.. and here is the link.. it worked for me! good luck
http://tmobileus.wdsglobal.com/mms?...mobileNumber=&captchaEnabled=true&service=mms
Click to expand...
Click to collapse
tried this site as well...MMS isnot working- anyone else still stuck on this problem?
Call T-Mobile device support, they'll be able to get you up 'n running.
nhlnut33 said:
tried this site as well...MMS isnot working- anyone else still stuck on this problem?
Click to expand...
Click to collapse
zecstone said:
in connections create 2 profiles one called Rogers Internet with access point internet.com. the user name wapuser1 and password wap, leave everything else blank. Create another Rogers Media that connects to work, access point put media.com. The user name is media and password is mda01. Authentication as none and leave everything else blank. Then go to messages choose MMS and then 4Account settings, put a check on all except reject all messages and allow read report, number of attempts 4 and resolution original. Then press the menu and go to MMSC settings, create new profile. Name is Rogers MMS, MMSC url is http://mms.gprs.rogers.com, the wap gateway is10.128.1.69 with port:80. Connects via WORK and max setting 300k and WAP 2.0 press menu again and make Rogers MMs as the default and erase the other profile if there was one. Your all done but make sure also if you press from the main Start then settings then GPRS Authentication that its on PAP authentication
Click to expand...
Click to collapse
WORKED FOR ME...THANKS
MMS/SMS settings for cingular on unlocked/unbranded dash
I just got finished flashing my dash to the generic HTC ROM and I'm trying to find the procedure for putting the settings in for cingular. I tried following some that I found that aid to go to:
Start > Messaging > MMS > Menu/Settings > Menu/MMSC Settings
But the fields don't match up with the settings that the Cingular/AT&T site provides. For instance, there's no username/password settings on the dash in this location.
Anyone have a working set of instructions/settings for the new AT&T/Cingular?
I do NOT have a data plan, nor do I want to use MediaNET, etc. I just want to use WiFi and MMS. (WiFi works fine.)
*sigh* I spent 2 hours looking and looking.. then, imediately after posting this, I find it. Well, at least this may help the next poor soul looking for it.
This is for another device, but the instructions are exactly the same.
For pretty screenshots go to:
https://www.wireless.att.com/support/deviceConfig.do?content=KB69475.html
1. From the home screen, press Start and select Messaging.
2. Scroll to and select MMS.
3. Select Menu.
4. Scroll to and select Options.
5. Scroll to and select Account Options. (mine said 'Account Settings')
6. Scroll to and select MMS.
7. Select Menu.
8. Scroll to and select MMSC Settings.
9. With "Cingular MMS" highlighted, select Edit.
10. Validate the following: (Edit existing or Add)
* Name: Cingular MMS
* MMSC URL: http://mmsc.cingular.com
* WAP Gateway: wireless.cingular.com
* Port: 80
* Connect Via: The Internet
* Max. Sending Size: 300K
* WAP Version: WAP 2.0
11. Select Done.
finally! mms settings just copy from blackjack ATT
find the mms settings for your dash/att at att website. go to support select the BLACKJACK and copy the settings. lol SO funny i was looking and looking and looking everyone had a different flavor. but when i tried this setting it worked instantly. GO right to good old AT&T/support/blackjack/mms settings.
MDA MAIL (T-Mobile DASH) (HTC S620) - Internet Gprs, MMS Settings and WIFI Problem
Guys,
I have been reading all of the threads on this forum and i am glad that you are solving almost all the problems that ppl occurred while using the dash.
I have the T-mobile MDA Mail europe and i love the phone but there is no wifi. In order to get the wifi i installed new ROM (thanks to this forum) and now I have the newest ROM but i still dont have wifi. I asked the chief of T-mobile service in my country how can i solve this and he said the actually T-mobile Europe is ordering this phone in HTC without the WIFI antenna. I was amazed and dissapointed. They are sooooo ****ing gay coz they want us to use their gprs as only internet access.
However, After the installation of the official HTC WM6 ROM (i hated the t-mobile rom), I cant use even the GPRS. Can set the settings by myself. Can you please help me? There are no hints on the official t-mobile site.
Thanks in advance
Hi all,
Been loving the Desire so far but this evening I got an mms from a friend, presumably showing me his own new Desire, and while the messaging app shows an unread message waiting it doesn't seem to want to download it.
The picture messaging settings seem accurate in the network settings so I'm at a loss as to what's up. This is all via T-Mobile, as per the subject, and everything configured itself when I put the sim in.
Any ideas?
I'm on t-mobile and receive and send mms mostly okay but there have been occasions where my mms wouldn't send at all. tried a different picture and it worked. I've had problems with mms and t-mobile on my iPhone before I got my Desire so I think it's a problem with t-mobile not the Desire?
Noiz said:
Hi all,
Been loving the Desire so far but this evening I got an mms from a friend, presumably showing me his own new Desire, and while the messaging app shows an unread message waiting it doesn't seem to want to download it.
The picture messaging settings seem accurate in the network settings so I'm at a loss as to what's up. This is all via T-Mobile, as per the subject, and everything configured itself when I put the sim in.
Any ideas?
Click to expand...
Click to collapse
You need to enable mms for you account, they are not included in the contract and thus you need to activate them online or by contacting them if it doesn't activate when you receive or send an mms.
All good suggestions, thanks.
I checked my account online and it's set to allow picture messages. I also just sent a picture to a friend, which arrived fine. I did notice that it disconnected from the net both before and after sending, so I'm thinking it's using different settings to send them.
Under Settings/Wireless & Networks/Mobile Networks/Access Point Names it does actually show two connections. One called T-Mobile Internet and one called Picture Message.
They're both very similar, except the T-Mobile Internet has no username/password set and no MMS server details. Also the APN type is set to "default" and "mms" respectively. Wondering if I should try combining the two...
Fake Edit: I just asked the same friend to send me a message back and this time it worked. Guess I just need to keep trying every once in a while to see if it happens again.
T-Mobile accounts generally are enabled for MMS to begin with, but to finalise the settings and actually activate it, you have to SEND an MMS. This activates the service.
Once you have done that, you can then normally receive.
if you hadn't sent an MMS before this, that is probably why.
Yeah that could be it, too; although I'm sure I'd sent MMS messages on my Touch HD before (same SIM). Ah well, it seems to be working for now at least! Thanks again all.
If you're using Handcent for sms / mms, that might also cause your issues...
When I get an MMS it does not download it (option to auto retrieve is set), instead the message is shown with a DOWNLOAD button, if I press this it says downloading but doesnt, sometimes the message will then show up minutes or hours later or not at all.
Anyone else having this problem?
Thanks!
edit: never mind, got confused due to multiple tabs, didn't read the thread title, didn't spot the Handcent bit.
lol No probs!
Still having this problem, can't send MMS's or receive them.
This is almost certainly due to your MMS settings. Check that they exactly match those for your service provider (menu -> settings -> wireless & networks -> mobile networks -> access point names).
I also thought this and had them resend the settings, in addition to that if they were wrong then I would never be able to send or receive MMS's.... Not just have a massive delay before/after sending/receiving!
Also this problem exists if I use the SE messaging app too not just Handcent.
From what I noticed this is due to the regular data-connection, as the regular data-connection needs to disconnect and the MMS connection going online to retreive the MMS.
I saw that at times the regular connection then tries to revert back since it went offline and thus killing the MMS transfer. If I connect to wifi the MMS will download instantly as the regular connection is down.
It's a shame that you cannot specify that MMS should be retreived over the normal data connection (yes I know a cost thing for many people).
I recall the X1 being able to set which connection to use for MMS, that was nice.