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I installed the Android OS on my phone that was found on this post:
http://forum.xda-developers.com/showpost.php?p=5480057&postcount=7353
I updated it and everything to what he has but occasionally my hard buttons at the bottom will either stay lit or not respond at all. Or it will even go crazy as if I were sitting there spinning my finger around the middle hard button thus making it highlight everything on my menu. That also causes trouble because then it thinks that when I press the home key it decides to bring up the call log screen.
Is there anyway to disable the "iPod Scroll" on the center hard key?
Dude. You should update to the newest build. And update Rootfs and zImages.
everything is in the XDAndroid thread in this forum.
I updated to the one found here:
http://forum.ppcgeeks.com/showthread.php?t=104276
And my scroll wheel and hard buttons still mess up from time to time.
What device do you have? RAPH100?
Sorry I don't know the developer names but its the HTC Fuze for AT&T so it's either the RAPH100 or just the RAPH. The start up config I'm using for Droid is the RAPH config.
Its best not to touch the capacitive DPAD and scroller during boot up. (safe time is when you can see a n d r o i d or the bootscreen.) This and having the pad clean is very crucial if you don't want it going crazy.
Try cleaning it with a wet cloth/tissue and try again.
I also had a screen protector which was massively scratched which caused problems. Ever since removing it the DPAD has been working great.
dude i totally have the same problem.
i ve tried wipe it clean but no luck.
sometimes everything work great but all of a sudden the buttons go wild and start flashing. after that, nothing will bring it back to normal. maybe after a few minutes if will stop blinking, lefting one or two LEDs on, and the button is then less responsive, though still works if you place your finger on the button you want for a few seconds before pressing.
I've seen a few people complaining about this but other says its because of our own device...
However everything works normally in WM... so i guess it might be about the sensitivity or something like that.
no matter it get fixed or not, I do want a method to disable the scrolling too, and maybe the left and right buttons, because they never work even under WM...
Yeah, mine does that too. Its random, sometimes not happening for days, then all of the sudden it starts. And this is within the same boot. Very odd. BTW, I keep up on all builds, always update asap, and my pad is spotless. I can't really figure it out.
also getting the exact same problem a lot, with everything up to date, clean, and not touching on bootup. would it be difficult to implement a code where we could just disable the middle scroll wheel? thats the thing that causes the most problems, and its not really that useful anyway.
@reverendkjr
This may be off topic but, you say you leave your phone running Droid all the time? How do you not drain your battery in like 4 hours unless you leave it charging all day?
But I'm pretty sure I'm as up to date as I can be and I still get this issue.
twiggy159 said:
@reverendkjr
This may be off topic but, you say you leave your phone running Droid all the time? How do you not drain your battery in like 4 hours unless you leave it charging all day?
But I'm pretty sure I'm as up to date as I can be and I still get this issue.
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Click to collapse
Its not off topic at all. I have been using Xandroid as my one and only OS for about a month now. I do charge it quite often, and I leave it on my desk at work on a charger. I also charge it at night as I sleep. I start off the day with 100% and can go 6 or so hours without issue. I continuously get 3-4 days in a row without a reboot or a failure. I find that it has become a suitable alternative to Winmo. The difficulty that I have is that there are primary functions which I miss a bit (camera mostly). But I feel that in order for me to fully understand and appreciate this, and to be able to contribute as a quasi beta tester, I must be willing to spend as much time with it as possible. I keep up with these forums on a regular basis , checking them sometimes 2-3 times a day. It is difficult to distinguish helpful info sometimes, since there are several versions floating around, and not everyone has the same setup & environment. I search as much as I can to find my own solutions, and for the most part, I'm relatively proud of myself. I usually only chime in when something is really bugging me, or I see something valuable that I can add to a conversation.
This issue was one that I had seen a few people talk about, and it had always been chalked up to being a dirty sensor type of thing, or someone touching the pad while it was booting. Having tried all of these solutions with no success, I had come to the determination that it was not constant, it could be ignored or dealt with, and eventually someone would fix it. It is most definitely not a "hot" item, so I never made a stink about it. Now that others have brought it forward, I decided to add my experiences.
I have loads of respect for the developers, and realize that they are not doing this for me. They are doing it for themselves, and fortunately, they share it with us. I am envious of their ability to make this project possible, and have no expectation or demands. I just take what they give us, and try to make it work for me.
Just my two sense, I'll step away from the pulpit now.
+1 for Navigation Wheel or capacitive D-pad issue
reverendkjr said:
Yeah, mine does that too. Its random, sometimes not happening for days, then all of the sudden it starts. And this is within the same boot. Very odd. BTW, I keep up on all builds, always update asap, and my pad is spotless. I can't really figure it out.
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Click to collapse
May I appeal to the developers to move Raph110 Navigation wheel to "Not working" so further development can occur. I do not touch the wheel during boot, but it still randomly flips out. My screen is clean. I did the clean cloth thing. The Navigation wheel not only flips out going all over the place. It actually rarely works the way it should in any application.
All I really need is to turn it off or disable the Navigation wheel if at all possible. Is it necessary to load the Nav-wheel capacitive drivers or can we disable them? Would it disrupt the function of the D-pad if disabled because all I need is the D-pad.
Chime in RAPH110 guys. Would you care if the Nav-wheel was disabled, because I actually think this is what is causing the issue.
I just want to make sure that I communicate to any developers that this is not a major issue. To me, I feel as though this is the only issue that I have at all. With the build I use, I honestly have no other issue which means that the Raph110 Android end product is 99% complete. To be direct, Thank you! I feel as though you purchased me a new phone, so this is no way a complaint. It is only the last 1% quality assurance analysis. ;-)
Edit: I just re-read this thread and the common denominator is HTC Fuze or RAPH110 users are having this minor issue. RAPH100 posting are saying "Just read the thread" or "use updated packages" or "clean the screen" which I think may all work and be valid for you RAPH100 users. I can indeed say without a doubt that this does not work for RAPH110.
In order for me to stop the random D-pad/Nav-wheel random scrolling, I have to screen lock it, let it go to sleep, then it might stop. It does stop mind you, but it is quite random how I am able to stop it.
spideyngo said:
May I appeal to the developers to move Raph110 Navigation wheel to "Not working" so further development can occur. I do not touch the wheel during boot, but it still randomly flips out. My screen is clean. I did the clean cloth thing. The Navigation wheel not only flips out going all over the place. It actually rarely works the way it should in any application.
All I really need is to turn it off or disable the Navigation wheel if at all possible. Is it necessary to load the Nav-wheel capacitive drivers or can we disable them? Would it disrupt the function of the D-pad if disabled because all I need is the D-pad.
Chime in RAPH110 guys. Would you care if the Nav-wheel was disabled, because I actually think this is what is causing the issue.
I just want to make sure that I communicate to any developers that this is not a major issue. To me, I feel as though this is the only issue that I have at all. With the build I use, I honestly have no other issue which means that the Raph110 Android end product is 99% complete. To be direct, Thank you! I feel as though you purchased me a new phone, so this is no way a complaint. It is only the last 1% quality assurance analysis. ;-)
Edit: I just re-read this thread and the common denominator is HTC Fuze or RAPH110 users are having this minor issue. RAPH100 posting are saying "Just read the thread" or "use updated packages" or "clean the screen" which I think may all work and be valid for you RAPH100 users. I can indeed say without a doubt that this does not work for RAPH110.
In order for me to stop the random D-pad/Nav-wheel random scrolling, I have to screen lock it, let it go to sleep, then it might stop. It does stop mind you, but it is quite random how I am able to stop it.
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Click to collapse
I think mine is a RAPH100... i cant take out the battery and double check... but mine is a unbranded version fron 3 australia... which i remember is raph100. and i totally have the same issue so this is not only happening on raph110 i believe.
Hey guys,
I was having the same problem in wm6.5 using many different energyroms, i disabled the scrollwheel altogether within the registry, never used it anyway. I am now getting the same problem in Android. is there is a registry parallel in android?
btw using a RAPH100 (all above fixes did not work)
devs, is there no easy way to implement a disable scroll wheel setting?? i swear that wheel will drive me crazy at times
While this could be an issue with all Raph 110's (AT&T Fuze), I think it is just a subset due to hardware problems. For me, the problem only happens occasionally and it does not only occur in xdandroid, but also in WM. There is an HTC tool (for WM) named NavDbgTool.exe that will show you what is happening with the capacitive buttons/touch area on the Raph. For me, when I have issues it lights up all over and shows touches occurring that are not occurring. I know of at least one XDA member (Captain Throwback) who was able to get a replacement phone (a Tilt2) from the insurance carrier because of this issue.
Perhaps this is a problem that eventually happens with all Raph 110's due to a hardware flaw. If that is the case, maybe enough complaints to AT&T will cause them to replace all of the devices (similar to how Sprint is replacing all their Touch Pro's due to overheating issues). In the meantime, if you have insurance, you should be able to get a replacement phone, just use the NavDbgTool.exe to document the problem in WM.
Also, due to this issue, it would be nice to have the option to disable the capacitive touch area on the Raph 110 in xdandroid (while keeping the D-pad working). I don't use it for anything now that zooming doesn't work for recent versions of Opera in WM.
I'm starting to think that this is Winmo ROM related. I noticed that since I've used the ROM that I have installed right now, the amount of times this issue has affected me has been slim to none. I am currently running the an NRG rom from june 12 with sense 2.5.
link: http://hotfile.com/dl/47992175/ccd8b44/Energy.RAPHAEL.21905.Sense2.5.Jun.12.7z.html
I'm not guaranteeing anything, but its working for me.
Maybe it has something to do with a package that is built into certain roms. I have noticed a few times where the winmo ROM i have loaded will affect Android's performance as well. The ROM that I am currently running was also what provided me with the ability to get GPS working in Android.
I hope this helps some of you.
I don't think it has anything to do with WM. For me, it only happens in Android.
firstly i have a raph100 that has this issue too, so its not just raph110
secondly, for me, this happens in wm too but a lot less frequently and seems to repair itself. It happens in android 70% of time when i boot, the 30% else happens later...
newly released zimages seem to shutdown the capacitive panel when sleeping, and this solved my problem a little bit since every time it goes crazy I can put the device in sleep then resume it...
But when it goes asleep the two buttons on the right act as back, the two on the left act as home. I think there is only one physical button on both sides, the touch figures if you are pressing back or end.
Sent from my AOSP on XDANDROID MSM using XDA App
Problem summary
Known cause (might be others): selecting an app from the Recents list (Task Switcher)
Temporary fix: turn the screen off, then back on
Workaround: avoid using Recents list (you can use a 3rd party task switcher instead)
How to test: open Messaging, hit Home, hit Recents, select Messaging from the list. Your screen will be less sensitive until you turn the screen off and back on. You can view the pressure by going to Settings -> Developer Options -> turn on Pointer Location. This will allow you to see the Prs of each tap in your status bar. Normally your lightest taps that register will show anywhere from 0.28 to 0.32. However, after this bug is activated, you will mostly get values over 0.40 for your light taps. This is actually a very noticeable increase, especially when trying to type quickly.
Please report any other known methods to "activate" this bug. After re-assigning my Recents button to a 3rd party app (I'm using Simple Task Switcher), I haven't seen this bug at all. It seems that a couple of people have seen it produced by something other than Recents, but they haven't narrowed it down (or reliably reproduced it on purpose).
Please star this issue officially so Google can fix:
Link is http://code.google.com/p/android/issues/detail?id=29734
Note: Downloading & using Screen filter application from play store, with brightness set to
Your hands are really dirty or really dry. Try moisturizer or something.
Been using my screen for almost hour straight now. No issues.
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iphone. helping computer illiteracy become popular since 2007.
Hehe yes this s gonna be a difficult one to confirm. But it is definitely not dirty hands. To clarify, a quick press of the power button to lock then unlock completely fixes the issue. Same fingers suddenly register perfectly. This is driving me nuts as the phone is not even usable right now. Literally.
@rbiter said:
Been using my screen for almost hour straight now. No issues.
--------+++--------
iphone. helping computer illiteracy become popular since 2007.
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Click to collapse
ios 6.2 doesnt get issues.
I don't know about your other experiences, but as far as the browser goes I have the same scrolling effects as you do. I think this is how it is meant to be. They tightened the scrolling a lot and I kinda like it. Before one small flick would send me across the whole page, which was kinda annoying. Just my preference.
I'm not having this problem. It would drive me crazy too. Been using my phone alot over the past two days and I didn't run into this problem even after almost 1h of continuous surfing. Also a few checkpoints of Shadowgun didn't trigger it.
But you can confirm your problem if you enable "cursor position" in the dev options (hope that's what it 's called in english). "Prs" and "Size" should need a lot more than around 0.30-0.40 to register your touch if you have the problem you describe.
I am sorry that you're experiencing this, but 4.0.4 has nothing to do with this. 4.0.4 is just software, Galaxy Nexus is not a pressure-sensitive device, it is merely touch-sensitive. Which means that software gets an analogue signal from the touchscreen, either 1 or 0. It has no 'range' of sensitivity, so it cannot decrease in sensitivity in software (if it did, then it would not work at all).
This is entirely hardware issue and I suggest either making sure your screen is clean, your screen protection thing (if you use one) isn't acting up or if your hardware has become faulty (have you dropped it recently?).
If problem persists then return under warranty.
My wife had this issue once.
It was the third party launcher she was using.
I don't think its a matter of touch sensitivity dropping, its a matter of the system just being too slow to really work right.
It was ADW EX, fwiw.
kristovaher said:
I am sorry that you're experiencing this, but 4.0.4 has nothing to do with this. 4.0.4 is just software, Galaxy Nexus is not a pressure-sensitive device, it is merely touch-sensitive. Which means that software gets an analogue signal from the touchscreen, either 1 or 0. It has no 'range' of sensitivity, so it cannot decrease in sensitivity in software (if it did, then it would not work at all).
This is entirely hardware issue and I suggest either making sure your screen is clean, your screen protection thing (if you use one) isn't acting up or if your hardware has become faulty (have you dropped it recently?).
If problem persists then return under warranty.
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Click to collapse
Lol that is hilarious. You forgot the step where its the OS that actually processes the input data, so in that process, a ton of problems can arise.
And personally, since 4.0.4 I have also been experiencing a "similar" issue. When scrolling down (and only down), I experience a kind of "lag" like if it only registers the swipe movement half an inch lower. Its not a big deal, but still an issue.
Edit : What he explains as "pressing very hard" is most likely the fact that when you press harder you actually cover more surface, so the amount of extra input data can definitely impact the behavior.
I had issues for a few hours after the 4.0.4 update, where my softkey buttons weren't responding. Thankfully, it seems to be fine now, but it was a cause for concern.
Sent from my Galaxy Nexus
gokpog said:
I'm not having this problem. It would drive me crazy too. Been using my phone alot over the past two days and I didn't run into this problem even after almost 1h of continuous surfing. Also a few checkpoints of Shadowgun didn't trigger it.
But you can confirm your problem if you enable "cursor position" in the dev options (hope that's what it 's called in english). "Prs" and "Size" should need a lot more than around 0.30-0.40 to register your touch if you have the problem you describe.
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Click to collapse
Thank you my friend, I should have thought of this; now I have numbers to confirm this. So with cursor option enabled I can get down to 0.30, managed 0.28 once. However when the bug starts, I can confirm that I cannot get below 0.60. It just refuses to register that input for some reason.
I lock the screen, 1 second is all it takes, and now it registers down to 0.30 again and all touch works properly. Its almost like some type of memory leak issue is the way it feels to me. It only starts happening after a few min of use.
Its definitely an issue now that I can see the pressure numbers. The question is what the hell can I do about it. I flashed aokp29 with the latest 4.0.4 ota merged in, problem still occurs. I'm gonna try stock 4.0.2 or 4.0.1 just to see. Thanks.
I have never had much luck upgrading Linux versions. That's why I start fresh every time with Android. Lol
Sent from my Galaxy Nexus using Tapatalk
Before I start digging, anyone know specifically which driver controls the touch input? I'll try looking thru github.
Also I was on stock 4.0.1 prior to this. So this could be normal behavior for everyone but everybody is used to it since nobody stayed on 4.0.1 like me. Cause I can easily say this is difficult to notice if you aren't paying attention. The question is, why does locking the screen temporarily change it back...
I can confirm some of what you are saying..sometimes when I'm browsing the scrolling tightens up..I lock the phone then unlock it and it is smooth again..doesn't happen all the time tho..doesn't bother me but I've noticed it
Sent from my Galaxy Nexus using XDA
I can also confirm. This morning I found the Swiftkey was lagging on Facebook. Something like the phone did not receive the touch. Then I rebooted and now it is ok.
I did not get this issue on 4.0.2 and I don't install anything new on 4.0.4.
The way I installed 4.0.4 was from the official factory image, so my phone is fresh! I reinstalled all apps manually as well. Nothing fancy apps.
I know this is my first post, but I can definitely confirm this issue.
I use my Galaxy Nexus for development, so the screen is always on. The sensitivity goes down very quickly.
My phone was an International GNEX that I loaded the US firmware on and then I flashed the OTA 4.0.4 update.
kristovaher said:
I am sorry that you're experiencing this, but 4.0.4 has nothing to do with this. 4.0.4 is just software, Galaxy Nexus is not a pressure-sensitive device, it is merely touch-sensitive. Which means that software gets an analogue signal from the touchscreen, either 1 or 0. It has no 'range' of sensitivity, so it cannot decrease in sensitivity in software (if it did, then it would not work at all).
This is entirely hardware issue and I suggest either making sure your screen is clean, your screen protection thing (if you use one) isn't acting up or if your hardware has become faulty (have you dropped it recently?).
If problem persists then return under warranty.
Click to expand...
Click to collapse
Just to point out, the phone is all digital. It does not get an analog signal from touching the screen. Also to that point you said analog but then described digital with the 1 and 0
Has anyone affected tried going between 4.0.2 and 4.0.4? To check the possibility of a driver or some related value changing.
Also, if not fixed by going back to 4.0.2, this could be due to current leakage from somewhere causing the touch to not work properly. I've seen it on other capacitive touch devices, though mainly when a non-compatible charger is connected. When you shut the screen off, the charge causing the problem/interference with the touch is temporarily dissapated, but then comes back after you use it again. Probably very unlikely in this case, unless Google changed something in the touch driver that makes it more sensitive to interference, which in turn messes with actual input from fingers.
TechNoir said:
Has anyone affected tried going between 4.0.2 and 4.0.4? To check the possibility of a driver or some related value changing.
Also, if not fixed by going back to 4.0.2, this could be due to current leakage from somewhere causing the touch to not work properly. I've seen it on other capacitive touch devices, though mainly when a non-compatible charger is connected. When you shut the screen off, the charge causing the problem/interference with the touch is temporarily dissapated, but then comes back after you use it again. Probably very unlikely in this case, unless Google changed something in the touch driver that makes it more sensitive to interference, which in turn messes with actual input from fingers.
Click to expand...
Click to collapse
Its possible. I was on 4.0.1 so perhaps this issue originated in 4.0.2 but I never noticed since I didn't update then. I can add that I did multiple wipes and clean flashes, and also tried both aokp 28 and 29 (new 4.0.4 ota merged), and happened on both.
I'll post what I just sent to arbiter which gives more insight.
From my extra testing under normal use my light touches register 0.28-0.33. Especially on swipes, the end of the swipe registers 0.28 as the finger travel breaks contact with the screen giving that swipe extra input which pushes the swipe motion further extra boost. When the bug starts the touch swipe won't even break 0.38-0.40, and that extra swipe data is lost resulting in the end of the swipe data points being excluded and swipes travel half the distance.
This gets exacerbated on the keyboard when fast typing light pressed. Its so bad it frustrates my face off cause typing just ceases to be possible. Such a difficult issue to diagnose.
Click to expand...
Click to collapse
Yes my face literally flew off!
The smart stay has been a hit or miss for me. Can anyone make the screen stay with mere movement alone? This would be helpful when reading in low light situations. I am not interested in shaking but utilizing theaccelerometer, if we can keep the screen bright, then camera limitations could be avoided.
Thank you in advance.
You can look up smart stay ex lite and paid version in play market to see if the dev would look into that. Or it might already have it. XDA reviewed it before on the main page.
Sent from my SGSIII with the XDA Premium App
thank you very much for the response I shall contact the developer and get some more information thank you once again.
I use screebl.
It is orientation based, rather than using the camera to detect eyes. Smart stay didn't last long with me.
Screebl basically keeps the phone on when in a non-horizontal or non-vertical orientation... So like smart stay, you can set your timeout to 15 seconds, and not play the keep alive game. It also has a mode to detect non-movement so that if you leave it in an "active" orientation, but there is no movement at all, it will timeout and shut off.
http://www.youtube.com/watch?v=tzgFuUu0oxg
Smart stay seemed to work well for the first few days but is now more miss than hit. For now I have just used tasker to increase the screen timeout on certain apps that I'm more likely to reach a timeout before I touch the screen. Of course, if you don't already have tasker, it is kind of pricey to buy just for that purpose.
I'm going to try screeble.. tho smart stay seemed to work, i like this idea better?
if you go in the camera app and look at your self using the front camera, you have to keep it at a somewhat far distance in order to get a full head shot of yourself.
If smart stay is enabled and you keep it at the same distance as when using the camera app it actually works. But with that said it to far away from the eyes and makes it far to read.
I have to keep it almost half my arm distance away in order to make smart stay work, which is someone of a let down in bad light such as a bus etc.
The other thing i have noticed if you keep the sgs at eye level the camera may not see you face/eyes and may just be seeing your forehaed and thus does not work.
I personally use screebl. I have had the pro version for a couple years and would never consider not having it. The default setup works great for me.
Also there is the application "screen on" that will keep the screen on when an application is opened or device plugged in.
I have taster, but i do not like how it will allow the screen to dim. I have not found a way around that.
Thank you very much for this very useful tip. I tried it just now. It worked very well.I have deactivated smart stay application. thank you once again.
Smart Stay seemed to be stuck on my phone yesterday... I didnt know what the eye icon was on my phone so looked on here to see it was teh smartstay feature, but for some reason mine would stay on the top toobar and wouldnt go away... I couldnt get it to turn off so finally had to reboot my phone to deactivate it.. my battery was discharging at an outrageous rate....from full charge to low battery warning in three hours...dont know if thats what caused it or not, but today I took my phone off the charger at 7 am and its 215 now and I still show 75% battery left??
Well I've been a silent observer for two years now and this is my first post. I've seen thousands of people get yelled at for stupid questions and laughed until now. I just realized the question I have is probably stupid to someone... so please don't yell at me and be kind. I DID google the heck outta everything I could think of related to my problem. The closest I found was some guy who had the EXACT SAME problem, posted it and followed up his post with another that said "T-Mobile replaced my phone" which helped me not even a little.
Problem: My GSII T989 Hercules was dropped by darn previous owner and tilted accelerometer readings really screwing with auto-rotate. "Why doesn't this idiot turn auto rotation off??" you may ask. Well it turns out the camera apps that use this really nice 8-mp camera and zero shutter lag pay no attention to the rotation settings and rotate anyway. Why is this a problem? When the phone is held in the portrait position the screen rotates to landscape. When rotated to landscape, it may stay or go into reverse landscape depending on whether I tap my head and rub my stomach. I'm running CM9 4.0.4, no OC, and I have ONLY 0 degrees rotation enabled. Use one of those rotation locker apps? Well Rotation:Settings, Rotation Locker, Auto-rotate widgets, shake and rotate....the list goes on and on. They neither set the orientation or lock it in the correct orientation. I have several phones and just have this one because it's one of my favorites but I'd really rather not spend the money on a main-board because I don't have any money. From loosely related threads I've come up with a solution that just causes another problem and that is to disable the sensor driver "/system/lib/hw/sensors.default.so". After disabling this file the camera apps: stock, ICS+, JB, (lgCamera is the only one that ever behaves correctly but doesn't seem to work well) refrain from auto-rotation. I can't find a driver file specifically for the "orientation-sensor" and I believe it may be virtual; derived from accelerometer and/or gyro. The problem with disabling the sensors.default.so is that ALL sensors are disabled. I really don't mind that except for the proximity sensor which hangs the phone up on a call when it touches my cheek and leaves my face illuminated at night (it's illegal in New Mexico to drive and not use a hands free set). I know I know don't talk and drive.
Things I've considered: selling phone, kicking phone, and finally the most scary... Post a question/request OH or take a screwdriver and knock the accelerometer off the mainboard (but I can't find it). It is way beyond my scope to disassemble the sensors.default.so file and remove reference to the K3DH Accelerometer. I can't even code "hello world" without a few hundred compiling errors. Anyone know how to add a compensation/offset/correction factor to each axis until my x y and z resemble everyone else's?
Thanks...
If I'm on the wrong track or someone has a better idea I would LOVE to hear it!!!!!
I know on cm10 ROMs there is a way to calibrate the accelerometer. So that might help. But since it's dropped and completely screwed up the hardware, then you prolly are out of luck. I would use ultimate rotation control or a similar app to lock your rotation and always have the accelerometer shut off.
Sent from my SGH-T999 using Tapatalk 2
I've been recently getting some instances where I would lock the phone and the fingerprint sensor won't respond to my finger.
This really started when I changed my lock to pattern swiping. Anyone have the same issue? I rebooted and changed it back to pin lock and it seems to be working all the time again, but I don't know what caused it in the first place.
Thoughts?
How many fingerprints do you have saved? I have 3. 2 of my left index finger and one of my right. 95% of the time I use my left. Set up several and see if that helps. Move your finger all over the sensor when setting it up so it gets a broad picture of your fingerprint
jbdan said:
How many fingerprints do you have saved? I have 3. 2 of my left index finger and one of my right. 95% of the time I use my left. Set up several and see if that helps. Move your finger all over the sensor when setting it up so it gets a broad picture of your fingerprint
Click to expand...
Click to collapse
It's not that it doesn't recognize my fingerprints, but it doesn't recognize fingerprints in general. So when I put my finger on it, it doesn't do the double buzz, it's just non responsive.
this happened to me yesterday several times. And i received phone yesterday... . I have two prints. Left and right index fingers. It didnt fail, just was as my finger wasnt in the reader
MDB08L
experienced the same thing this morning. phone was plugged charging and finger print would not detect, had to manually hit the power button then it worked. i find there are a lot of issues when the phone is charging though, screen sometimes becomes very unresponsive while charging. i think there was a similar thread about that as well.
Just started having this today as well. Sometimes doesn't acknowledge fingertip at all; works if i press lock button to wake the screen. Kind of a bummer, otherwise very satisfied overall. Hope it's just something that can be ironed out with a software update.
---------- Post added at 11:58 PM ---------- Previous post was at 11:52 PM ----------
Nothing out of the ordinary installed. Twitter, Instagram, Dropbox, etc. Nothing to interfere with lock screen. I do use pattern unlock.
EDIT: Will try PIN unlock instead of pattern for a while to see if it acts any differently.
ajmalott said:
Just started having this today as well. Sometimes doesn't acknowledge fingertip at all; works if i press lock button to wake the screen. Kind of a bummer, otherwise very satisfied overall. Hope it's just something that can be ironed out with a software update.
---------- Post added at 11:58 PM ---------- Previous post was at 11:52 PM ----------
Nothing out of the ordinary installed. Twitter, Instagram, Dropbox, etc. Nothing to interfere with lock screen. I do use pattern unlock.
EDIT: Will try PIN unlock instead of pattern for a while to see if it acts any differently.
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Any luck? I did a system wipe after unlocking, and flashed new factory images but still happening.
No luck. Still happening either way. I'd say maybe 10% of the time, fingerprint unlock works correctly. The other 90% I have to wake the screen with the lock button first. Sometimes after trying fingerprint multiple times, when I press the lock button and the screen wakes there is a little message at the bottom that says "Fingerprint hardware unavailable" in red where the little fingerprint icon usually is. But then it immediately changes to the fingerprint icon and it works fine.
ajmalott said:
No luck. Still happening either way. I'd say maybe 10% of the time, fingerprint unlock works correctly. The other 90% I have to wake the screen with the lock button first. Sometimes after trying fingerprint multiple times, when I press the lock button and the screen wakes there is a little message at the bottom that says "Fingerprint hardware unavailable" in red where the little fingerprint icon usually is. But then it immediately changes to the fingerprint icon and it works fine.
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I was able to find a bit more about this issue. When it happened again, I pressed the power button and quickly checked the fingerprint icon at the bottom of the lockscreen and it turned red and said "fingerprint hardware not available" for a split second before turning white again. I searched that error message and got this thread https://www.reddit.com/r/nexus5x/comments/3pm3lv/fingerprint_hardware_not_available/
I'll try wiping the cache and see if that helps at all. If not, I'm going to RMA.
jadesocket said:
I'll try wiping the cache and see if that helps at all. If not, I'm going to RMA.
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I'm not much of a tinkerer, but I'll give this a shot. If it clears it up then okay, but if it happens again I'll probably RMA too. Not willing to put up with such inconsistencies on a brand new phone with such a highly touted feature.
Unrelated, this is actually already my second Nexus 5X. The first one I received would not take a charge, and I didn't have another USB Type-C cable to test, so they sent me an entirely new package. If wiping cache doesn't do it, I'm really not sure if I should bother with a third Nexus 5X. Kind of disheartening. I really enjoy the device otherwise.
So far so good for me, Let me know how it goes for you!
jadesocket said:
So far so good for me, Let me know how it goes for you!
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Still happening today.
ajmalott said:
Still happening today.
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That's a bummer. It actually happened again today for me too.
jadesocket said:
That's a bummer. It actually happened again today for me too.
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I chatted with a Google support rep today, describing the issue and sending links to other message boards that are discussing this topic. He had me restart the phone in safe mode and sent a follow-up email, asking me to check back in after a few hours or a day or whenever, and let him know if the issue happens again. This was about seven or eight hours ago, and I haven't had the fingerprint sensor fail once when pulling the phone out of my pocket. It seems possible that a third-party app is interfering with the sensor's ability to function when the device is locked and the screen is off. I haven't installed very many apps, and they're all mainstream ones that everybody uses. My next step may be to factory reset the phone and stick to stock install for a day or two, then maybe add apps like Twitter, Instagram, etc., back one at a time per day and see if the issue returns. If it is a software issue, I don't think an RMA is necessary.
EDIT: Well it just did it, never mind all that
ajmalott said:
I chatted with a Google support rep today, describing the issue and sending links to other message boards that are discussing this topic. He had me restart the phone in safe mode and sent a follow-up email, asking me to check back in after a few hours or a day or whenever, and let him know if the issue happens again. This was about seven or eight hours ago, and I haven't had the fingerprint sensor fail once when pulling the phone out of my pocket. It seems possible that a third-party app is interfering with the sensor's ability to function when the device is locked and the screen is off. I haven't installed very many apps, and they're all mainstream ones that everybody uses. My next step may be to factory reset the phone and stick to stock install for a day or two, then maybe add apps like Twitter, Instagram, etc., back one at a time per day and see if the issue returns. If it is a software issue, I don't think an RMA is necessary.
EDIT: Well it just did it, never mind all that
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I had hope Looks like RMA imminent for me. I put that glass screen protector on so well...
ajmalott said:
EDIT: Well it just did it, never mind all that
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Lots of apps updated in the past week. The problem hasn't resurfaced for a whole 48 hours now. Hoping I can put this behind me
jadesocket said:
That's a bummer. It actually happened again today for me too.
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I've spent the past week emailing back and forth with Google tech support, sending in bug reports, even sending a video of the problem happening (and showing the fingerprint sensor working immediately after pressing the lock button). They've determined that the fingerprint sensor hardware itself is fine, and the problem is that instead of waking the screen it's telling the phone to go into Doze. I'm still sending them bug reports, and they're trying to replicate the problem on their own Nexus 5X to determine what (possibly an app?) is causing the problem. I'll report back in with any more information, in case anyone else has the problem and ends up here.
It happened to me too, stock phone, no third apps installed. I will keep an eye on this.
off-topic: the discoloration of the back of the phone it's very bad!
ajmalott said:
I've spent the past week emailing back and forth with Google tech support, sending in bug reports, even sending a video of the problem happening (and showing the fingerprint sensor working immediately after pressing the lock button). They've determined that the fingerprint sensor hardware itself is fine, and the problem is that instead of waking the screen it's telling the phone to go into Doze. I'm still sending them bug reports, and they're trying to replicate the problem on their own Nexus 5X to determine what (possibly an app?) is causing the problem. I'll report back in with any more information, in case anyone else has the problem and ends up here.
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I believe it's not the hardware as well. I've noticed that it's mainly when I get notifications from something that the sensor stops working.
jadesocket said:
I believe it's not the hardware as well. I've noticed that it's mainly when I get notifications from something that the sensor stops working.
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Did a factory reset, and the problem came back almost immediately. Google tech support wanted me to reinstall OS entirely, but I don't have the right cable (type C to type A) to hook up to computer, so they just gave RMA. Got the new one on Friday, so far so good. But then, with the last phone, the issue didn't appear until after a week or two. Fingers pressed. Tech support really seemed to take my case as a rarity, and they were unable to recreate it with their own device. Here's hoping it's just limited to a few devices.
P.S. Off topic, but Google support wouldn't give me anything for the Black Friday deal. I asked multiple times in multiple ways. Oh well.