Hey guys:
Unlocking and rooting my HTC Wildfire was the second most frustrating experience of my life. However, it's finally over and I flashed CM 10 onto my phone along with 4.1.2 GApps signed (I followed this tutorial http://forum.xda-developers.com/showthread.php?t=1878031&highlight=unlocked+bootloader+but+s-on).
Everything seemed to go well, except the Google Play Store doesn't work. It keeps giving me the "Error retrieving information from server. [RH-01]" message. I've also noted that Google Services Framework is NOT installed on my phone. I should note that I have 0 apps installed, meaning I do not have a file manager and there is no file manager/explorer that comes stock as far as I'm aware.
I've looked all over the internet and everything tells me to erase the cache because corrupted data seems to be the most common cause of this error message. This is obviously not the case with my phone. What do I need to do to get this thing to work? I've reflashed the GApps and even flashed a different one. I've tried manually downloading and installing Google Services Framework but it won't install. I've tried moving files around on my SD card (the only thing I can access from my computer) and nothing has worked.
I'm just about at my wit's end here guys. Please help me!
PS. I have a clockworkmod back-up from before my phone was rooted saved onto my computer. However it doesn't have my apps in it so I don't think I can get a file manager from it.
**FIXED**
I feel like an idiot, but the reason it wasn't working was because the CM 10 mod I was trying to install failed to install :S I wrote the warning sign off as something else and didn't read the message it sent me I guess.
ANYWAY I found a fix here http://forum.xda-developers.com/showthread.php?t=2136011 use the SLIMCM-10 ROM instead and that's what fixed if for me (use all the other downloads he has there too, except for the regular CM10 mod). Thanks for the help that I received, and sorry for being a n00b. Love this community BTW, you guys are the best!
This happened to me the first time I flashed icu's marvelc port of paranoid android...I fixed it by wiping everything and just reflashing the whole rom and gapps. Try that. Tell me if it works.
Sent from my HTC One V
I was running cm-10.2.1 and last night I installed CyanogenMod updates cm-11-20140104-SNAPSHOT-M2 and cm-11-20140210-SNAPSHOT-M3. Several of my apps either quit working or disappeared. When I clicked on Play Store to try and re-install the apps, I got a message of "No Connection". Searched the problem and several people said to delete the Google Account and re-install it. After deleting it, the phone will not let me recreate it. When I click on Add Account and then the Google symbol, nothing happens.
Is there solution to fix this? if not, can I just re-install 10.2.1 and fix it?
My phone is an AT&T SGS3.
Thanks,
retnuh
Re-flash GApps, that has happened to me before, and this is what fixed it.
As LittlePalmTree stated, sounds like you need to reflash GAPPS. Make sure you grab the one compatible with cm11. cm11 is android 4.4 where as cm10.2 was 4.3 if I am not mistaken.
Thanks for the help. I tried to re-flash the gapps after reading the first reply but before reading the second reply. You guessed it. I did it wrong. The phone would not get past the spinning circle screen. Ended up using CWM to re-flashing the rom stored on my phone and also re-flashing the gapps stored on my phone. So, I'm back to version 10.2.0, but at least my phone is working again. While I would like to update, I'm afraid I will mess my phone up again.
Thank you for both of your replies.
Googled the problem and found a few solutions from the simple - force stop/clear cache - up to full factory resets.
Different things seemed to work for different people.
Tried the force stop/clear cache and check time/date is correct (which causes some people problems.
Then I tried removing my Google account and adding it in again. However, it wouldn't let me do that until I re-flashed GAPPS. Did that and it all works fine now.
I have been seeing these bunch of errors (screenshots) at every re-start for the past couple of days. I am running Viper Rom version 2.5.
I tried to run the GPE rom as well but i get the same errors on that rom as well. Not sure what the issue is but nothing is broken apart from the weather app/widget not able to find the current location. It just shows 'current location' instead of the actual location. But this does not affect the Maps at all, it pin points my exact location on the Map.
Can anybody help with this?
Sounds like a dirty flash, did you do a factory reset? A factory reset should fix that.
Misledz said:
Sounds like a dirty flash, did you do a factory reset? A factory reset should fix that.
Click to expand...
Click to collapse
Yes i did a reset and clean flash. Still has the same issues.
I'm having the same issue on viper 2.5. Never had problems before. I even followed steps to convert play store from user to system app and downgraded play services to the latest 5 version, in which everything works well, cleared data/cache/defaults, uninstalled and reinstalled market. But every time I reboot it updates to version 6 and the problems begin. I even used disable services app to prevent it from updating, but still happens. Any help would be appreciated. (Forgot to mention that all apps work well but with constant error pop-ups)
Glad you wrote this. Been having same problem a UK rom debranded m8. I get the same errors restart but google play is popping up saying there's been a problem followed by a goggle services popup. I narrowed it down to either news and weather app or me just getting a new car and syncing with it. Filling in a zip code made the errors less. Still annoying as hell. Either latest google play update borked things or news and weather is causing a big fluke like it has several times in the past.
Having bought and attempted to download a game from the play store (they're having a sale) they took my money and then didn't give me the game, I've wiped data on play services and play store several times and even logged out of Google altogether. Still gives me this horrible error.
I'm currently running viper ROM 1.6.0.
Has anyone seen this error?, does anyone know a way to fix it?
Thanks.
Edit: now getting error 940.
Really getting on my nerves this. Can't install anything.
EDIT 2: Have uninstalled Viper for the time being, I don't know if it was the rom's fault or not but i've went with another until i resurfaces, funny thing is, this was apparently a real issue on the M8 too (I didn't own that phone) either way, will leave this here incase a fix arises.
error 963
dladz said:
Having bought and attempted to download a game from the play store (they're having a sale) they took my money and then didn't give me the game, I've wiped data on play services and play store several times and even logged out of Google altogether. Still gives me this horrible error.
I'm currently running viper ROM 1.6.0.
Has anyone seen this error?, does anyone know a way to fix it?
Thanks.
Edit: now getting error 940.
Really getting on my nerves this. Can't install anything.
EDIT 2: Have uninstalled Viper for the time being, I don't know if it was the rom's fault or not but i've went with another until i resurfaces, funny thing is, this was apparently a real issue on the M8 too (I didn't own that phone) either way, will leave this here incase a fix arises.
Click to expand...
Click to collapse
I had the same problem with this error 963 when I wanted to download a certain game but I solved that as I was logging in with my computer to the google store and give a permission from there to install the game, the result a good working limbo on my HTC M9! I hope this will help you too!
Peter Czobor said:
I had the same problem with this error 963 when I wanted to download a certain game but I solved that as I was logging in with my computer to the google store and give a permission from there to install the game, the result a good working limbo on my HTC M9! I hope this will help you too!
Click to expand...
Click to collapse
Actually went ahead and re-installed the rom, all working now, I've heard of HTC devices having this issue before, namely on the M8, although I didn't have that device, could be a google issue i suppose, just never seen it before.
I'm having this issue rite now, and reinstalling rom has not helped at all. What else can I do?
Just had the same issue myself. Try initiating the download via the play store, I switched to another app and downloaded that.
Seeing as though you reinstalled your ROM, that's interesting, the can only be so much that remains consistent..
The content on your internal and external memories and your accounts.. The problem resides in one or the two, the fact that the user before you was able to deal with the issue via the internet I'd say its more an account issue..one of the problems I had with the 963 error was the download changed size in the play store.. The initial size of limbo was around 120MB and after the first error the size changed to around 27MB, what I thought had happened is a corruption had taken place in my memory and it was failing for that reason.. Personally I'd clear the downloaded data for the app that you're getting and I would initiate the download via the web. Fingers crossed it works. Good luck, let me know how it goes.
dladz said:
Just had the same issue myself. Try initiating the download via the play store, I switched to another app and downloaded that.
Seeing as though you reinstalled your ROM, that's interesting, the can only be so much that remains consistent..
The content on your internal and external memories and your accounts.. The problem resides in one or the two, the fact that the user before you was able to deal with the issue via the internet I'd say its more an account issue..one of the problems I had with the 963 error was the download changed size in the play store.. The initial size of limbo was around 120MB and after the first error the size changed to around 27MB, what I thought had happened is a corruption had taken place in my memory and it was failing for that reason.. Personally I'd clear the downloaded data for the app that you're getting and I would initiate the download via the web. Fingers crossed it works. Good luck, let me know how it goes.
Click to expand...
Click to collapse
i went on my PC and installed some apps through play store on my PC, but some are still failing with some different codes. ive tried wiping play store, google play services and and frame work, but no good.
What ROM are you using? I switched from viper to leedroid but then it happened on Lee droid too. After reinstalling the ROM the issue went away. I'm really not sure what else to suggest. Could there be a flag on your Google account which is stopping it? I dont believe its luck at all, there has to be a reason why this is happening. Try this.
Disconnect your Google account, wipe data for Google framework, Google play services and Google play. Delete the nearly downloaded file. Go to recovery and wipe dalvic and cache. Boot back into the phone and sign into your Google account. Then pull the game from the play store on the web, do it in that sequence and hopefully it'll work. Hopefully someone else will chime in with a suggestion or a fix.
Also list the codes which you're getting, might spark an idea with someone else.
I'm starting to think its something installed or a corruption. Between ROMs I always wipe the internal memory and simply select key folders which I want to keep, ie: downloads, dcim, Zedge, co pilot, maybe I'm inadvertently fixing the issue without knowing it.
i believe i fixed it.
1) download a file manager then navigate to sdcard\android\data and obb and delete the files of the apps that are failing to install
2) clear cache and delvik cache in recovery
3) open play store, go to my apps, then scroll over to all apps
4) locate the apps that are failing to install and click the little "X" on the top right of the entry and delete them from account, even if they are paid for, you will still be able to re-install.
5) log on to the play store via a computer, search for the apps that wont install and install them through the play store on the PC
I think whats going on here and why we are getting errors is because we may have restored a backup and then stopped it from downloading apps or lost connection, etc, and play store thinks the app IS already installed on the phone and wont let you download it. i had about 15 apps that wouldn't install and i fixed all using this method.
Sort of along the same lines as what I said, nice one for reporting back on it I'll try this next time it occurs. Cheers fella.
dladz said:
Sort of along the same lines as what I said, nice one for reporting back on it I'll try this next time it occurs. Cheers fella.
Click to expand...
Click to collapse
i tried cleaning the apps data (play store, frame work, and services) and signing out and in etc, but i think that only made the issue worse.
This post mate.
"What ROM are you using? I switched from viper to leedroid but then it happened on Lee droid too. After reinstalling the ROM the issue went away. I'm really not sure what else to suggest. Could there be a flag on your Google account which is stopping it? I dont believe its luck at all, there has to be a reason why this is happening. Try this.
Disconnect your Google account, wipe data for Google framework, Google play services and Google play. Delete the nearly downloaded file. Go to recovery and wipe dalvic and cache. Boot back into the phone and sign into your Google account. Then pull the game from the play store on the web, do it in that sequence and hopefully it'll work. Hopefully someone else will chime in with a suggestion or a fix."
Either way it doesn't matter, glad you've got it working. Appreciate you feeding back.
dladz said:
This post mate.
"What ROM are you using? I switched from viper to leedroid but then it happened on Lee droid too. After reinstalling the ROM the issue went away. I'm really not sure what else to suggest. Could there be a flag on your Google account which is stopping it? I dont believe its luck at all, there has to be a reason why this is happening. Try this.
Disconnect your Google account, wipe data for Google framework, Google play services and Google play. Delete the nearly downloaded file. Go to recovery and wipe dalvic and cache. Boot back into the phone and sign into your Google account. Then pull the game from the play store on the web, do it in that sequence and hopefully it'll work. Hopefully someone else will chime in with a suggestion or a fix."
Click to expand...
Click to collapse
ive done this multiple times and every time i did it, more and more apps would fail, so i think doing this made it worse.
Besides removing the apps from the apps list in the play store, its no different mate. Haha let it go.
dladz said:
Having bought and attempted to download a game from the play store (they're having a sale) they took my money and then didn't give me the game, I've wiped data on play services and play store several times and even logged out of Google altogether. Still gives me this horrible error.
I'm currently running viper ROM 1.6.0.
Has anyone seen this error?, does anyone know a way to fix it?
Thanks.
Edit: now getting error 940.
Really getting on my nerves this. Can't install anything.
EDIT 2: Have uninstalled Viper for the time being, I don't know if it was the rom's fault or not but i've went with another until i resurfaces, funny thing is, this was apparently a real issue on the M8 too (I didn't own that phone) either way, will leave this here incase a fix arises.
Click to expand...
Click to collapse
I have/had this issue. When I unmount my external sd card everything downloads fine. If I try with sd card mounted nothing downloads
This was happening to me on a bone stock ATT 32gb... It just started working again for some unknown reason..
Confirmed, unmounting sd card makes updates/downloads/installs work again.
Because google is too ****ing retarded to implement an option that gives you the option to select what storage to use when you download a certain app...
Really how hard is it to add that google?!
Press install -> get popup with either SD card or internal memory for the app -> done..
No instead we have to use ****ty apptoSD crap..
But it's all part of the typical google mindset "our way or **** off"
Good morning! Alright. So. All I've done to my phone was Root it and get Xposed on it. Everything was completely fine until last night. Now, whenever I try to download anything from the Playstore, it just gets stuck on "Downloading". I've tried wiping its cache, its data, force closing it, reinstalling the update. Nothing seems to solve this issue. I was wondering if anyone else has run into this issue on this phone, and how they resolved it? I can't even update my applications, and I didn't even get a chance to Update my Phone, but now when I try to Scan for Updates, it just gets stuck searching :/
This happened to me at first. What worked for me for a couple days was to toggle airplane mode. Then, it started getting stuck again. So, I downloaded Beans GAPPS, and extracted Google Play services and Play Store.apk, and that seems to be working. Keep in mind, that not everything is going to work smoothly. If none of this works, look for the .apk and move it to your device and install it that way. Hope that helps, bud.
I tried Googling Beans GApps, but it seems like they haven't been updated in about a year. Or am I looking in the wrong places?
This has also been my problem since getting a pixel 2 xl almost a month ago. In fact, I wanted to make a thread about my issue earlier but I'm just too lazy! The only thing I did at first was to unlock the bootloader.
Now, I am completely stock without even root but my playstore downloads are stuck in "downloading" and usually the download starts after being stuck in this phase with about 15-30 minutes delay (which could even be hours before my download is finally started, so it's random). The funny thing is playstore lists my device certification status as "uncertified" in the settings. I have tried clearing cache+data of play services+play store+removing/adding my Google account. I also did a fresh and clean install of the May security update rom but all to no avail. I remember reading in another thread that Google may impose a 7 day lock or something for your Google account in these instances so at this point I am just waiting it out (only 3-4 more days remaining) to see if my problem goes away by itself, otherwise, I am pretty clueless as to what I should do next.