Develop Bugs

Took my bricked Epic 4G touch to Sprint, they sent me back here to XDA Lol

I bricked my phone last night trying to flash a ROM, it was stuck at the Galaxy S 2 Boot screen. I took it into Sprint today expecting them to do a full reflash of the phone, or at least exchange. They noticed I had rooted it because of the small yellow triangle that comes up when you boot, and said they didn't even have software yet to set it back to it's factory state.
The Sprint sales rep told me to come here to XDA to look for a stock recovery image and try to flash it that way, and it worked XD.
Thanks to Zedo, I used his method: http://forum.xda-developers.com/showthread.php?t=1272186
Just thought it was funny, I came from XDA with a bricked phone, went to Sprint, then they sent me to a Corporate store, then back to XDA. Lol

joshv06 said:
I bricked my phone last night trying to flash a ROM, it was stuck at the Galaxy S 2 Boot screen. I took it into Sprint today expecting them to do a full reflash of the phone, or at least exchange. They noticed I had rooted it because of the small yellow triangle that comes up when you boot, and said they didn't even have software yet to set it back to it's factory state.
The Sprint sales rep told me to come here to XDA to look for a stock recovery image and try to flash it that way, and it worked XD.
Thanks to Zedo, I used his method: http://forum.xda-developers.com/showthread.php?t=1272186
Just thought it was funny, I came from XDA with a bricked phone, went to Sprint, then they sent me to a Corporate store, then back to XDA. Lol
Click to expand...
Click to collapse
Haha. Rule of thumb with Odin is if you can get into download mode, your phones not "bricked". Shouldn't have went to sprint at all unless you couldn't access ANYTHING.
So in the future if your able to access even only Download mode, come here, not sprint.
Sent from my SPH-D700 using XDA App

and get/make a goddamned jig

Yeah I would have used a jig on it. Got one on the way, was only $7.

Look in marketplace here on xda. member is selling jigs for 3 dollars.
Sent from my SPH-D710 using xda premium

MedicStuder said:
Look in marketplace here on xda. member is selling jigs for 3 dollars.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
The stock kernel bubby posted also gets rid of the triangular nuisance.

MedicStuder said:
Look in marketplace here on xda. member is selling jigs for 3 dollars.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
whatthe hell is a jig

What's a jig
Samsung Galaxy S Dos indeed

Magic dance that unbricks your phone......sorry had to
Jig is a modified usb cable that forces download mode when button combos and other methods don't work
Sent from my MB855 using xda premium

buy one on amazon:
http://www.amazon.com/SainSmart-Dongle-Samsung-Captivate-Vibrant/dp/B0053H73JQ
I made my own with cables I had laying around and resistors I had. The cost of a new cable alone costs more than the amazon jigs. I was bored, but have one from the link posted above on the way....because its small and professional looking.

Yeah we don't have the software yet...but some of us who aren't so "coporatey" keep a copy of odin and the stock kernel posted here around...
Sent from my SPH-D710 using xda premium

Ouch, now if you really do brick it, they will know
Sent from my SPH-D710 using xda premium

Tmobile manufacture warranty?

I just got my galaxy s2 a month ago and was wondering, if I get a hardware defect or brick, will Tmobile replace It as long as its the first year on contract? That is what happened about 4 years ago with my other phone but I would like to know if Tmobile will still do this.
Thanks
Sent from my SGH-T989 using Tapatalk

Rooting voids your warranty. If they can *see* its been rooted, you will be charged a restocking fee of $400+
Sent from my SGH-T989 using xda premium

It's best you go through Samsung, from eat I've heard, as they not really check if you're phones been rooted

htwnzballa09 said:
I just got my galaxy s2 a month ago and was wondering, if I get a hardware defect or brick, will Tmobile replace It as long as its the first year on contract? That is what happened about 4 years ago with my other phone but I would like to know if Tmobile will still do this.
Thanks
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
Well...i got mine about a couple months. They told me they could replace the phone only if phone has not been software or hardware modified..as i understand...only if they see phone is like when they gave it to u @ very first time. There is a way to restore ur phone and unroot it. So make sure u dowload the .tar file and keep it in PC in case u need to flash stock rom...via Odin before send phone to replace it....or any other similar situation. Follow the link at the bottom.
If u pay insurance Samsung will replace ur phone even if its stolen or lost. In that case u have to pay $150 in order to get a new one. Sorry about my english. ...just trying to help. Good luck.
http://forum.xda-developers.com/showthread.php?t=1513359
Sent from my SGH-T989 using XDA

ToledoG28 said:
Well...i got mine about a couple months. They told me they could replace the phone only if phone has not been software or hardware modified..as i understand...only if they see phone is like when they gave it to u @ very first time. There is a way to restore ur phone and unroot it. So make sure u dowload the .tar file and keep it in PC in case u need to flash stock rom...via Odin before send phone to replace it....or any other similar situation. Follow the link at the bottom.
If u pay insurance Samsung will replace ur phone even if its stolen or lost. In that case u have to pay $150 in order to get a new one. Sorry about my english. ...just trying to help. Good luck.
http://forum.xda-developers.com/showthread.php?t=1513359
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
I've heard of T-Mobile replacing the phone at the cost of the $130 for Tier 3 Smart Phones, but Samsung replacing them? I haven't heard of that.

Hmm...I voided my options the day I got mine, Lol.
TerrorCandii™ Gaming

I bought the insurance.
Thing is,everything in writing,it seems nothing is covered.
I spoke with tmo,and the insurance,and they both said "no matter what happens (excluding rooting/roms) "
Is covered.But in writing,nothing they said seems to be covered.
From my understanding tmo will replace the phone if its less than a year.But tmo is in financial hardship so who knows what they will do.
Im still waiting on a $30 credit for stuff I never purchased.
Forgive my English...
But,Im just illiterate.
Just go back to stock.its easy.
Sent from my SGH-T989 using XDA

Samsung warranties their devices for 1 year, it has nothing to do with tmobile. Return your device to stock and get a new one if there is a problem. If it's hard bricked tmobile cant tell what you've done to it, anyways. They send it to sammy and they jtag it and it goes back into circulation as a refurb.

You can reset the counter of flashes in order to return the phone for safe stocking
Sent from my SGH-T989 using xda premium

iwasblown said:
You can reset the counter of flashes in order to return the phone for safe stocking
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.

G1ForFun said:
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
Click to expand...
Click to collapse
This is somewhat true. Some custom kernels such as cm kernel can add to the counter even if flashed through CWM.

Touche to the posts made by the community. Good work.
Sent from my SGH-T989 using xda premium

G1ForFun said:
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
Click to expand...
Click to collapse
Hey g1...
I don't know much of Odin,but I returned to stock twice?
Would that show up as 2 for the flash count?
Sent from my HTC_Amaze_4G using XDA

sunlaw2 said:
Hey g1...
I don't know much of Odin,but I returned to stock twice?
Would that show up as 2 for the flash count?
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Check your counter, sometimes it trips and sometimes it doesn't. Very simple to check yourself, as no one can tell you what's on your phone
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

What will T-Mobile do if they find out if I'm rooted?

I need to take my phone up there because the phone is having problems with the battery and I've done everything I can. I have insurance on the phone and also have Android JB 4.1.2 and I'm rooted. Is there anyway to hide it or should I even care?
Sent from my SGH-T999 using xda app-developers app

ThaGreatest said:
I need to take my phone up there because the phone is having problems with the battery and I've done everything I can. I have insurance on the phone and also have Android JB 4.1.2 and I'm rooted. Is there anyway to hide it or should I even care?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
TriangleAway then Odin stock and factory reset if you can.

Do as said above by Aerowinder if possible, if not just play stupid.
Sent from my Nexus 7 using Tapatalk 4

What will happen if I show up without doing that? I really just need input on what's wrong and what I can do to fix it unless they'll give a new one since my phone looks completely brand new.
Sent from my SGH-T999 using xda app-developers app

Aerowinder said:
TriangleAway then Odin stock and factory reset if you can.
Click to expand...
Click to collapse
TheLastSidekick said:
Do as said above by Aerowinder if possible, if not just play stupid.
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
Do you guys think they'll give me a new phone or anything because my phone is in mint condition. There's not a speck of damage on it.
Sent from my SGH-T999 using xda app-developers app

ThaGreatest said:
Do you guys think they'll give me a new phone or anything because my phone is in mint condition. There's not a speck of damage on it.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I wouldn't know what happens if you're going through T-Mobile but I assume you'll be fine if you're polite and explain you don't know what's going on, insist you've been with T-Mobile because of their excellent support if they make a big deal about it. Asurion the insurance company working with T-Mobile will take it anyways because they just fix it and that's it and resell it. And because you pay a monthly bill they're making money off of you regardless and you still have to pay a deductible.
But you SHOULD really return to stock.
Sent from my SGH-T999 using Tapatalk 4

If they see that the phone is rooted, they'll just simply do nothing for you. That's why people say "your warranty is now void".
Do what is mentioned above or take your chances and hope the T-Mobile rep that is assisting you doesn't check to see if the phone is rooted or check the flash counter.
Sent from my SGH-T999 using xda premium

I most likely just try to extract some info from them so maybe I could fix it myself. I really don't want to pay them money for something not my fault.
Sent from my SGH-T999 using xda app-developers app

I was hoping not to do that being that I just had to do factory reset like 2 weeks ago and I hate reinstalling everything but I guess I have to do it. I get the stock version from DocHolidays thread, right?
Sent from my SGH-T999 using xda app-developers app

I get it from this thread http://forum.xda-developers.com/showthread.php?t=1949687 right?
Sent from my SGH-T999 using xda app-developers app

That should do the trick. And if you're on a stock build now, you may not have to factory reset, backup anyway.
Sent from my SGH-T999 using xda premium

DocHoliday77 said:
That should do the trick. And if you're on a stock build now, you may not have to factory reset, backup anyway.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I'm on the root66 version
Sent from my SGH-T999 using xda app-developers app

Oh, simple enough then! Just go to SuperSU and unroot.
You could even try to temp unroot if you think that's all you'd need to do to hide it.
Befire you unroot though, do you have a custom recovery or kernel installed? If not, then run triangle away, then unroot. If you do, reflash root66, then use TA and unroot.
Sent from my SGH-T999 using xda premium

ThaGreatest said:
I need to take my phone up there because the phone is having problems with the battery and I've done everything I can. I have insurance on the phone and also have Android JB 4.1.2 and I'm rooted. Is there anyway to hide it or should I even care?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
What's the problem with the battery?

I like the features I get with my stock build, but I'm considering a root for better control over my apps, (Greenify, permission control) so this thread seems like a relevant question.
Is Triangle Away and unrooting all it takes to make it appear that I haven't done anything?
The warranty issue is the only thing stopping me, it's saved me a bunch in the past...
Sent from my SGH-T999 using XDA Premium HD app

OutlawV said:
I like the features I get with my stock build, but I'm considering a root for better control over my apps, (Greenify, permission control) so this thread seems like a relevant question.
Is Triangle Away and unrooting all it takes to make it appear that I haven't done anything?
The warranty issue is the only thing stopping me, it's saved me a bunch in the past...
Sent from my SGH-T999 using XDA Premium HD app
Click to expand...
Click to collapse
If done in the correct order with no custom recovery or custom kernel, yes that should be all you have to do.
Sent from my SGH-T999 using Tapatalk 4

I rooted my phone once, but I will never do it again after what happened. Last year I rooted my GS3 and about a week later, my local T-Mobile store called my phone unexpectedly. The guy on the other end told me I was due for a price drop, but I would have to come into the T-Mobile store to sign the paperwork before it would take effect. 2 days later I stopped in to get the discount on my monthly payment. The T-Mobile employee said he would have to look at my phone just to verify that it was the correct serial number. He went into the back room and said he would be back in a few minutes. 10 minutes later, a police officer walks in the store and asks my name. I'm totally freaked out wondering what the deal is. He asks me to turn around a puts hand cuffs on me. The officer told me I was under arrested and being charged with "rooting a mobile device". I was booked and released, but I would watch what you do to your phone. Good luck.
Sent from my SAMSUNG-SGH-T999 using xda premium

LOL!!!
I'm not even sure how to react to that!
Sent from my SGH-T999 using xda premium

Just be careful... The terms of my probation are to never visit XDA, so I'm really just telling what can happen.
Sent from my SAMSUNG-SGH-T999 using xda premium

We
dave2metz said:
I rooted my phone once, but I will never do it again after what happened. Last year I rooted my GS3 and about a week later, my local T-Mobile store called my phone unexpectedly. The guy on the other end told me I was due for a price drop, but I would have to come into the T-Mobile store to sign the paperwork before it would take effect. 2 days later I stopped in to get the discount on my monthly payment. The T-Mobile employee said he would have to look at my phone just to verify that it was the correct serial number. He went into the back room and said he would be back in a few minutes. 10 minutes later, a police officer walks in the store and asks my name. I'm totally freaked out wondering what the deal is. He asks me to turn around a puts hand cuffs on me. The officer told me I was under arrested and being charged with "rooting a mobile device". I was booked and released, but I would watch what you do to your phone. Good luck.
Sent from my SAMSUNG-SGH-T999 using xda premium
Click to expand...
Click to collapse
Rooting a device isn't illegal. They can kiss my ring. Think about it, if it was illegal why are root apps allowed on Google Play? And also, why is XDA not been shut down?
Methinks something else happened there. Maybe you voided their warranty and tried getting a discount which may be against the rules. Or something. But I know for a fact this is legal. Unlocking is a different story however.
So my advice, root on my brothers it's the only damn freedom we have left here in America.
Sent from my SGH-T999 using Tapatalk 4

Knox and JUMP!

If the Knox counter gets tripped, will that affect me trading in my phone with T-Mobile's JUMP! Program?
Sent from my SGH-T889 using xda app-developers app

Good question. I gave in my girls HTC sensation today, rooted running AOKP, they rebooted it, saw the custom boot ani, and still gave us $65. Maybe withb jump they check more thoroughly?
Sent from my SM-N900T using Xparent BlueTapatalk 2

Warrior1975 said:
Good question. I gave in my girls HTC sensation today, rooted running AOKP, they rebooted it, saw the custom boot ani, and still gave us $65. Maybe withb jump they check more thoroughly?
Sent from my SM-N900T using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
Lol that hilarious. All I have found is that they say it must be in working condition and no cracked screen. And it must boot and function properly.
Sent from my SGH-T889 using xda app-developers app

paul89 said:
If the Knox counter gets tripped, will that affect me trading in my phone with T-Mobile's JUMP! Program?
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Click to expand...
Click to collapse
Please excuse my ignorance but what is knox, thanks
Sent from my SM-N900T using Tapatalk 4
---------- Post added at 06:27 PM ---------- Previous post was at 06:23 PM ----------
vw65bus said:
Please excuse my ignorance but what is knox, thanks
Sent from my SM-N900T using Tapatalk 4
Click to expand...
Click to collapse
Never mind I found it thanks
Sent from my SM-N900T using Tapatalk 4

The guy who sold me the Note 3 was into custom ROMs. When I mentioned Knox efuse and trade in with Jump he said no one there would even know what to look for at trade in and that flashing should be fine. He said the same thing about warranty returns. The insurance company would just take back the device.
But...he did mention that trade ins with Jump would end up as refurb devices. So its possible that there might be someone along the repair service chain knows whats what.

I traded my note 2 in today, running tweaked rom and custom recovery. Still got $275 for it. A lot of the phones get wiped and reflashed without even being checked to see if they were tampered with
Sent from my SM-N900T using Tapatalk 2

I couldn't believe they were offering so much for the Note 2. I almost dumped mine. I'm selling it to one of my employees already. Only 300, I wish I didn't commit, I would have sold it today, instead of waiting a month for my money.
Sent from my SM-N900T using Xparent BlueTapatalk 2

Note 2's probably going to go on sale like the s3 did when s4 came out and s3' were selling like mad because the price drop so maybe they want to have refurb stock to offer in case demand gets high and they run out of new note 2's due to a sale on note 2' s
Sent from my SGH-T889 using XDA Premium 4 mobile app

When processing a trade in the only things the computer asks is
Water damage
Does it turn on
Is the screen broken
Is their physical damage

They also gave me $275 for my Note 2. JediX19. They didn't care at all.

$275? I wish I wasn't such a nice guy sometimes. I ended up giving my mother in law my Note II.

boshindo said:
The guy who sold me the Note 3 was into custom ROMs. When I mentioned Knox efuse and trade in with Jump he said no one there would even know what to look for at trade in and that flashing should be fine. He said the same thing about warranty returns. The insurance company would just take back the device.
But...he did mention that trade ins with Jump would end up as refurb devices. So its possible that there might be someone along the repair service chain knows whats what.
Click to expand...
Click to collapse
I don't think the eFuse matters unless you're getting it warranty repaired by Samsung and even then, they may not bother to check if there's no custom ROM running. Most people don't know about it or even care. I sent a Droid4 to Moto for warranty repair and there is something similar (it may or may not be the same) that gets flipped when it's rooted. They didn't care and repaired the defect.

Just found this thread Googling for the same thing. I was told by the guy at the T-Mobile I went to that they don't care at the store when trading it in, but he's not sure what would happen when it got to wherever they send it and see it tripped.

Basically what happens is if it is tripped your rights to the extended warranty are revoked going forward. You won't be able to add the extended warranty or jump for 12 months plus you pay out of warranty fee.
Sent from my SM-N900T using xda app-developers app

MorePAIN said:
Basically what happens is if it is tripped your rights to the extended warranty are revoked going forward. You won't be able to add the extended warranty or jump for 12 months plus you pay out of warranty fee.
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
Source?

clninja said:
When processing a trade in the only things the computer asks is
Water damage
Does it turn on
Is the screen broken
Is their physical damage
Click to expand...
Click to collapse
What he said^^
For now, at least.
Sent from my SM-N900T using Tapatalk 4

decalex said:
What he said^^
For now, at least.
Sent from my SM-N900T using Tapatalk 4
Click to expand...
Click to collapse
I'm a tmo rep and so far they've said nothing about checking anything but the screen and water damage etc, I've also traded in 3 different phones that were rooted and custom Rom and all and never heard a word from Samsung or whoever the traded phones go to. Plain. And simple lol we don't care what you did with your Phone. I've also sent an s3 I. Under Warranty Last Year Without Using Triangle Away And There Were No Repercussions. Cost too much money and time to check every phone they just basically reflash and refurbish and send it back out
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seshaz said:
I'm a tmo rep and so far they've said nothing about checking anything but the screen and water damage etc, I've also traded in 3 different phones that were rooted and custom Rom and all and never heard a word from Samsung or whoever the traded phones go to. Plain. And simple lol we don't care what you did with your Phone. I've also sent an s3 I. Under Warranty Last Year Without Using Triangle Away And There Were No Repercussions. Cost too much money and time to check every phone they just basically reflash and refurbish and send it back out
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
That's the thing though. Can they re flash Knox, and if so, how do we get that tool?
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Flippy125 said:
That's the thing though. Can they re flash Knox, and if so, how do we get that tool?
Sent from my SM-N900T using Tapatalk now Free
Click to expand...
Click to collapse
Don't know yet, I can go in t-community tomorrow and see if I can contact a Samsung tech and see what they say. I asked our Samsung rep and he had no clue there was such a thing as Knox. I'll get back tomorrow with an answer.
Sent from my SM-N900T using xda app-developers app

seshaz said:
Don't know yet, I can go in t-community tomorrow and see if I can contact a Samsung tech and see what they say. I asked our Samsung rep and he had no clue there was such a thing as Knox. I'll get back tomorrow with an answer.
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
I'll hold off on rooting until you get back to us then. This is my first Touchwiz Samsung phone and I'm ready to experience ASOP on this beautiful screen
Sent from my SM-N900T using Tapatalk now Free

I just wanna set the record straight! (warrenty u.s.)

Ok i know if my Knox counter changes to anything higher than 0x0 it gets voided right... Ok cool but voided/rejected by who? Samsung? Or tmobile's warrenty exchange? Because from what i read everyones talking this repair this n that "i sent out for repair.." Ok but im not sending anything for repair its a WARRENTY EXCHANGE due to usb port problems... Does it get voided by tmobile? Please and thank you
Btw: i search all throught the forums and threads of knox for this and havent found anyone talking about the "WARRANTY EXCHANGE" like i said before ive read about ppl getting their device sent to repair rejected... But what about when they send u the front piece (no battery no back plated **refurbished**) and u send it back in a white box... Thats what i dont see anyone talking about...
Once again thanks in advance i just wanted to get that straightened out... :thumbup:
Sent from my GT-I9505G using Tapatalk

We are not positive if KNOX is used for warranty purposes. Warranty exchange can be done in person at a Tmobile store or having it shipped out. It is best to go to a store and try and get it replaced. A lot of the clerks are clueless about warranty and you shouldn't have any problems with an exchange. :thumbup:
Sent from my SGH-M919 using XDA Premium 4 mobile app

As long as you Odin the stock ROM you should be fine.
They don't seem to really care. They just want us to know they have the upper hand.
I've warranty exchanged a s3 and an s4 recently and just odin'd to stock.
No problems.
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Android_Monsters said:
As long as you Odin the stock ROM you should be fine.
They don't seem to really care. They just want us to know they have the upper hand.
I've warranty exchanged a s3 and an s4 recently and just odin'd to stock.
No problems.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
With knox (0x1)?
Thanks in advance
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xdapowerapps said:
We are not positive if KNOX is used for warranty purposes. Warranty exchange can be done in person at a Tmobile store or having it shipped out. It is best to go to a store and try and get it replaced. A lot of the clerks are clueless about warranty and you shouldn't have any problems with an exchange. :thumbup:
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I never do the exchange thru a T-mobile store. I asked once about it to one of the reps at the store and they said i have to call (mytouch days lol) so ever since then I've always used the one year warrenty with Tmobile.. Not insurance or asurion... Simply..One year warrenty.. So they first serve the white box with the device then i send mine back in the same box within 7 days but i wanna know will they care about knox? Since its not a repair?..
Thanks in advance!
Sent from my GT-I9505G using Tapatalk

Anyone?
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Slicktune said:
Anyone?
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Click to expand...
Click to collapse
I haven't exchanged any with the knox counter triggered, But I can tell you this much, a T-mobile rep is more concerned about water damage than anything else. that's why the 1st thing they do is to take ur battery out and check little white sticker it turns red/pinkish when exposed to water.
other than that u shouldn't have a problem, just odin back full stock and and take it back .. I would try it but I just replaced my old S4 a couple days ago and its working fine.
just go in there like a boss and demand an exchange... LOL JK