Develop Bugs

bump, whats app and viber keeps crashing

here is the full alogcat of the bump crash
https://www.dropbox.com/s/jcpvlxrtll73g11/alogcat.2012-06-19-21-12-48+0800.txt
hopefully some1 knows whats causing it
edit2: whatsapp alogcat
https://www.dropbox.com/s/edupw7nc0pxzwcw/alogcat.2012-06-19-21-23-10+0800.txt

Try turning on 2nd graphic whatever it's called off. If it's off. Turn it on.
Let me know how it works out.

what am i supposed to turn off?

app brain crashes too and it has the same error in logcat :/
Sent from my Galaxy Nexus using XDA

Viber crashes
Hi,
This is a member of the Viber R&D team.
You can use the link below to contact support with more details.
http://bit.ly/yIVFHL
Also, in few days a new 2.2 release is out, please download it and let us know if it solved the problem.
Let us know if you have any more questions/concerns.
Thanks,
Viber team

weird I have viber and whatsapp and also got the force 2D option in development section and I got no crashes
Sent from my GT-P7500 using xda premium

Still down
Still down waiting for the mentioned 2.2. Any ETA? Received same info from Viber support via email a few days ago. Running Galaxy Nexus on 4.1

The release has been delayed a bit due to unexpected testings and fixing. We apologize for the wait.
If all goes as planned, we hope to release 2.2 within the next week or two.

Viber Team said:
The release has been delayed a bit due to unexpected testings and fixing. We apologize for the wait.
If all goes as planned, we hope to release 2.2 within the next week or two.
Click to expand...
Click to collapse
I also emailed the Viber Team asking for an ETA. I hope you can release it soon. :highfive:

i already fixed the issue after flashing a 4.1 ROM
Sent from my Galaxy Nexus using xda app-developers app

kudoboi said:
i already fixed the issue after flashing a 4.1 ROM
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Are you claiming Viber now works with 4.1 ??

Bump! Any new info?

Unfortunately not yet.
We're working hard on completing the fix for Jelly Bean as soon as we can, and we hope to give you good news soon.
We apologize for the temporary inconvenience caused to JB users :\

Hi everyone,
We are excited to announce that the long anticipated Viber 2.2 has just been released, and available for download!
Our new version contains many new features, improvements and bug fixes, the highlights of which are:
- Group Messaging
- Personal photos can now be added to your Contacts
- Time stamps for each and every message on your text conversations
- Custom backgrounds can now be assigned to your text conversation screen
- See when your friends joined Viber inside Viber's contact list.
And many more cool new featuers and enhancements
As always, we would love to receive feedback from you regarding the new version - your thoughts, problems you might have encountered, etc.
Regards,
the Viber Team

Works on JB now.

Viber
That's great
If you have any questions we'd be happy to assist.

Viber restarts the device
Viber Team said:
That's great
If you have any questions we'd be happy to assist.
Click to expand...
Click to collapse
Dear Viber team
I have a crashing problem with my Samsung galaxy S duos (with 2 sims) icecream sandwich 4.0.4
whenever I try to open viber, the android reboots and the device shotdown :crying:
even if I tried to uninstall the program, I get the same result
when I reciev a msg on viber the device restarts
when I recieve a call the device restarts too
noticing that my device is rooted
what shall I do
I can't use viber anymore
please help me

Hi @sadow37 -
We've responded to the Private Message you sent us.

viber not working

After OTA update to Jelly bean. Viber app does not work on Jelly bean, Does any one notice it? Please assit

Gn3x said:
After OTA update to Jelly bean. Viber app does not work on Jelly bean, Does any one notice it? Please assit
Click to expand...
Click to collapse
yes and there is already a thread about it ;-)
edit link here http://forum.xda-developers.com/showthread.php?t=1508050

[Yes. I can confirm that also. Have trouble ticket open with Viber. They are aware and advise Viber 2.2 will be released in Play Store soon. I'm still waiting
---------- Post added at 10:16 AM ---------- Previous post was at 10:12 AM ----------
[Actually it isn't. That was an update for ICS in general back in November. This is a new issue. That updated version does not work with 4.1

Viber
Hi,
This is a member of the Viber R&D Team!
We are presently working on this issue and hope to have it resolved for you shortly.
Please stay tuned for updates
Thanks in advance.
Viber Team

Hi Viber R&D Team,
I appreciate your prompt action to enhance Viber to run on Jelly Bean.:good: Is there any ETA on this?
Thanks.
quicksilv7

It is our pleasure to be here and assist our users!
Unfortunately no ETA yet.
We are doing our best to complete it as soon as possible and hope to include at least partial support in our upcoming new version of Viber, but we still cannot guarantee it for sure. Once we have news, we promise to keep you posted

Already a thread here i somehow thank you that it doesnt work,i can play call of duty in peace without my girlfriend calling me all the time,but she is somehow angry
Sent from my Galaxy Nexus using xda premium

D3HuM4NiZ3D said:
Already a thread here i somehow thank you that it doesnt work,i can play call of duty in peace without my girlfriend calling me all the time,but she is somehow angry
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
You can always turn off your phone or the app lol.

bigeyes0x0 said:
You can always turn off your phone or the app lol.
Click to expand...
Click to collapse
Well she would be mad at me then,and i dont need that
Sent from my Galaxy Nexus using xda premium

i also got the same stuck, hope it will be fixed soon ^^

Gn3x said:
After OTA update to Jelly bean. Viber app does not work on Jelly bean, Does any one notice it? Please assit
Click to expand...
Click to collapse
I have the sam problem. My "Nexus" fails. I hope soon a new update of viber for this new system of android

All,
Our development teams are presently working hard on completing 2.2 as soon as possible.
You can expect news soon

Viber Team said:
All,
Our development teams are presently working hard on completing 2.2 as soon as possible.
You can expect news soon
Click to expand...
Click to collapse
Thanks a lot, Viber Team, for keeping us informed! Just can't wait for the new version!

Hi everyone,
We are excited to announce that the long anticipated Viber 2.2 has just been released, and available for download!
Our new version contains many new features, improvements and bug fixes, the highlights of which are:
- Group Messaging
- Personal photos can now be added to your Contacts
- Time stamps for each and every message on your text conversations
- Custom backgrounds can now be assigned to your text conversation screen
- See when your friends joined Viber inside Viber's contact list.
And many more cool new featuers and enhancements
As always, we would love to receive feedback from you regarding the new version - your thoughts, problems you might have encountered, etc.
Regards,
the Viber Team

Dont work on JellyBean. Epic fail.
Sent from my Galaxy Nexus using xda premium

after this viber update, the problem with JB still exist...

All,
Viber 2.2 does not support Jelly Bean yet. We are aware of this, and of course - we did not neglect our Jelly Bean users!
Don't worry, this is our top priority at the moment, and we are presently working hard on this issue and hope to have it resolved for you shortly. We ask our fans for a bit more patience, and we apologize for the temporary inconvenience :/
* A general note - should you encounter problems with the new version, please be sure to use this direct link to report it to our Support Team. With your help, we will be able to release speedy updates addressing the errors you found Here's the link: http://bit.ly/ukGVJ0

Viber Team said:
Hi everyone,
We are excited to announce that the long anticipated Viber 2.2 has just been released, and available for download!
Our new version contains many new features, improvements and bug fixes, the highlights of which are:
- Group Messaging
- Personal photos can now be added to your Contacts
- Time stamps for each and every message on your text conversations
- Custom backgrounds can now be assigned to your text conversation screen
- See when your friends joined Viber inside Viber's contact list.
And many more cool new featuers and enhancements
As always, we would love to receive feedback from you regarding the new version - your thoughts, problems you might have encountered, etc.
Regards,
the Viber Team
Click to expand...
Click to collapse
This is a Jelly Bean topic, why do you spread news about updates that doesnt work on JB?
Dont let people get exited and afterwards get Disappointed.
I am very disappointed now!!
When do you expect the JB version to be released, is there any betas where i can download it?

@hung77 -
We still wouldn't want to guarantee a specific date (so we don't disappoint our users), but as we said - we are working on it around the clock this very moment.
We will update you as soon as we have news ourselves. If all goes as planned, it should happen soon.

All,
Good news!
Our new version (2.2.1) with Jelly Bean support is now available on Play Store for your download!
Undoubtedly, the great user anticipation was one of the most major factors that made us speed up the development and testing, and it is now available for all JB users to enjoy. As usual, we would appreciate your feedback and thoughts, and we are here to make sure it works as expected.
Regards,
the Viber Team.

[Q] Viber not installed

i cant install viber on my wildfire i had cm7 rom updated it to cm9 but still this problem

Not any answer ?
Sent from my Wildfire using xda app-developers app

Where's the problem ? When you start viber, it stops ?

no when installing
not when installing in progress >>> said that viber cannot be installed

Hi,
This is a member of the Viber R&D Team.
@nima.sharon - Unfortunately custom ROMs are not fully supported by Viber yet... :/
However, please try to download Viber akso from this link: http://bit.ly/xqfTBt
Let us know if the issue persists.
Please feel free to let us know your thoughts, questions and comments, we'd be happy to assist.
Thanks,
the Viber Team

Viber Team said:
Hi,
This is a member of the Viber R&D Team.
@nima.sharon - Unfortunately custom ROMs are not fully supported by Viber yet... :/
However, please try to download Viber akso from this link: http://bit.ly/xqfTBt
Let us know if the issue persists.
Please feel free to let us know your thoughts, questions and comments, we'd be happy to assist.
Thanks,
the Viber Team
Click to expand...
Click to collapse
Viber must support Custom Roms

We (Viber) can guarantee that Viber is fully compatible with phones that we thoroughly tested in our labs. The list of devices we've tested is found in our HelpDesk: http://bit.ly/Hm5k9pWe've tested these devices with their original Stock ROM (one that comes from your factory, with no substantial modifications to the OS itself). This, by the way, is the case of the huge majority of Android phones across the world today - in other words, phones who have been "ROM'ed" are a tiny percent of all Android phones out there.
* And by the way, it's not true that Viber simply "does not work" on Custom ROMs. On the contrary - it actually works with them most of the time. However, sometimes some Custom ROMs collide with *some* feature of Viber, and when this happens unfortunately there is not much we can do to help, since we cannot afford to adapt Viber to all Custom ROMs out there, and all of their versions. This requires development, testing, etc, and we simply don't have these resources. We usually recommend those users to contact the ROM developer for further support - they may be able to resolve this issue.

nima.sharon said:
i cant install viber on my wildfire i had cm7 rom updated it to cm9 but still this problem
Click to expand...
Click to collapse
I can confirm that Viber is running perfectly on CM 7.2 Stable.

yeah when i used cm7.2 also viber worked fully without any bug or issue:good::laugh:

I've been using viber for past many months. Works nomal to send msgs n pictures but calling never worked on wildfire.recently I installed ics roms n viber never installed on my device on ics
Sent from my Sony Tablet S using Tapatalk 2

@mani16985 -
Please note that Viber does not officially support your device yet, and that may be the reason for the problems you are experiencing. Here is the full list of officially supported devices: http://bit.ly/Hm5k9p
We are continuously working to adapt Viber to more and more devices, and we hope to attend to the problems with your device soon. We apologize for the inconvenience.

Yup i know that but still i LOVE your software. Thanks for keeping it free for all

mani16985 said:
I've been using viber for past many months. Works nomal to send msgs n pictures but calling never worked on wildfire.recently I installed ics roms n viber never installed on my device on ics Sent from my Sony Tablet S using Tapatalk 2
Click to expand...
Click to collapse
Are you using nightly ?Try that on stable release.

optimusodd said:
Are you using nightly ?Try that on stable release.
Click to expand...
Click to collapse
It worked on all roms like froyo based n gingerbread. Only txt n photo sharing. Calling never worked
On all ics roms I tried, it never installed.
Sent from my HTC Wildfire using xda premium

mani16985 said:
It worked on all roms like froyo based n gingerbread. Only txt n photo sharing. Calling never worked
On all ics roms I tried, it never installed.
Click to expand...
Click to collapse
That's weird.It's working for me.

Viber Team said:
@mani16985 -
Please note that Viber does not officially support your device yet, and that may be the reason for the problems you are experiencing. Here is the full list of officially supported devices:
We are continuously working to adapt Viber to more and more devices, and we hope to attend to the problems with your device soon. We apologize for the inconvenience.
Click to expand...
Click to collapse
I'm using Galaxy Note II 7102 and it doesn't support. Do you have any plan to support this model?
Thanks

Hi there,
As some of you have already noticed, we have released a new version of Viber - 2.3.0 !
What's new?
- Use your own ringtones from Android as your Viber ringtones!
- Include cool emoticons in your Viber text message.
- Reply to cellular (regular) SMS using Viber.
- Share Stickers with your Viber contacts.
- Add a custom location to your Viber texts.
- Many other enchancements and improvements.
So, make sure you download the latest version!
Please feel free to let us know your thoughts, questions and comments, we'd be happy to hear from you.
Viber Team
@GeorgeMike -
We are continuously working to adapt Viber to more and more devices, and we hope to attend to the problems with your device soon. We apologize for the inconvenience.
Have you tried the new update?

[Q] viber and mobile voip problems

Hi guys,
I had issues with viber and mobile voip ( voip application ) on the original sense rom when i got the phone new last time. Because of that and the advantages of custom roms, i went to CM based roms. It was great. Thing is i missed the sense look and feel....Long story short, i now have Renovate Rom with the kernel supplied with it. I am facing the same problems again. People on the other end cant hear me, and call connection is poor. A friend of mine said its due to sense 4+. Please do help me solve this, as i love the sense, just that this is whats putting me off...Thanks guys.

Hi,
This is Viber's rep. I'm here to help.
It sounds like the typical Custom ROM issue - some custom ROMs alter the microphone definitions of your phone, causing Viber not to recognize the phone's microphone properly. That is the reason that Viber cannot transmit your sound to the other side. We discussed this issue in detail with our users in this thread on XDA Forums: http://forum.xda-developers.com/showthread.php?p=25865775#post25865775
Please note that in that thread, a workaround was suggested *by a user* that seemed to have solved the problem for Galaxy S+S2 users.
Let us know if the issue persists.
Thanks,
Viber

Viber Team said:
Hi,
This is Viber's rep. I'm here to help.
It sounds like the typical Custom ROM issue - some custom ROMs alter the microphone definitions of your phone, causing Viber not to recognize the phone's microphone properly. That is the reason that Viber cannot transmit your sound to the other side. We discussed this issue in detail with our users in this thread on XDA Forums: http://forum.xda-developers.com/showthread.php?p=25865775#post25865775
Please note that in that thread, a workaround was suggested *by a user* that seemed to have solved the problem for Galaxy S+S2 users.
Let us know if the issue persists.
Thanks,
Viber
Click to expand...
Click to collapse
Hi, and thanks for the link...checked it out....well, i was having the same problem earlier with the original htc rom when i bought the phone...thats the reason i was soo eager to change to custom roms....Its working excellently on cm based roms, so is my mobile voip....My friend also said, he had issues with bad internet/wifi when he updated his old one x to sense 4+, and everything was fine on sense 4.0......The link u suggested says to change some stuff which it says for samsung galaxy.....It would be really great if you would be able to point me to the right direction on this, as i believe its not just because its a custom rom as i had the exact same issues with original HTC rom....Thank you very much...Hope to hear a solution from u soon...

Hi again,
I apologize for my late response.
Unfortunately there is not much we (Viber) can do to help, as official representatives
The fact that the problem was solved on CM, but is now present again on the new ROM you're using, suggests that it is indeed a problem with the ROM (and not Viber). We recommend that you contact people on that thread, or in other threads here on XDA, who might have had similar issues. At this stage we (Viber) will not be able to suggest a solution for this problem, caused by the Custom ROM

Viber Team said:
Hi again,
I apologize for my late response.
Unfortunately there is not much we (Viber) can do to help, as official representatives
The fact that the problem was solved on CM, but is now present again on the new ROM you're using, suggests that it is indeed a problem with the ROM (and not Viber). We recommend that you contact people on that thread, or in other threads here on XDA, who might have had similar issues. At this stage we (Viber) will not be able to suggest a solution for this problem, caused by the Custom ROM
Click to expand...
Click to collapse
Its alright...Thank you very much...i hope someone else on standard htc rom can help, or maybe if sense 5 comes out for one x, it would be solved.....I love viber on CM10.1.....like a regular call..best off all, free.....support you guys all the way....

Official CM 12.1 nightlys

Today the first official nightly CM 12.1 build for Xperia ZL went online:
http://get.cm/?device=odin
Many thanks @qsnc who made this possible!

Greetings,
I can not write a message in the forum of the developers because my user is still new,
So if someone can notify the creator,
The ROM is excellent, except a serious problem,
Calls, they are horrible, most of them collapses at some point, in most cases, one party can not hear the other,
I will point out that calls via whatsapp & FB messenger are ok.
I'm using Version 20150923
And of course a lot of thanks to @qsnc for the great work he is doing!

Hopefully the Mobile data in 12.1 is ok. I tried pa and resuremix but i cannot go on Mobile data

Congratulations to the developers

XPERIA_ZL_IL said:
Greetings,
I can not write a message in the forum of the developers because my user is still new,
So if someone can notify the creator,
The ROM is excellent, except a serious problem,
Calls, they are horrible, most of them collapses at some point, in most cases, one party can not hear the other,
I will point out that calls via whatsapp & FB messenger are ok.
I'm using Version 20150923
And of course a lot of thanks to @qsnc for the great work he is doing!
Click to expand...
Click to collapse
There is a special Q&A-thread for CM12.1, you can post here:
http://forum.xda-developers.com/showthread.php?t=3119641
Don't forget to post logs! If you have problems during calls also include modem log. But be careful, midem log can contain personal information like imei.

ok thanks @sturmtruppler

XPERIA_ZL_IL said:
Greetings,
I can not write a message in the forum of the developers because my user is still new,
So if someone can notify the creator,
The ROM is excellent, except a serious problem,
Calls, they are horrible, most of them collapses at some point, in most cases, one party can not hear the other,
I will point out that calls via whatsapp & FB messenger are ok.
I'm using Version 20150923
And of course a lot of thanks to @qsnc for the great work he is doing!
Click to expand...
Click to collapse
I just saw in cm changelog that there have been many fixes in android telephony on 2015/09/24. you should try the latest nightly, maybe that problem got fixed too.

sturmtruppler said:
I just saw in cm changelog that there have been many fixes in android telephony on 2015/09/24. you should try the latest nightly, maybe that problem got fixed too.
Click to expand...
Click to collapse
Hey sturmtruppler,
I'm using Version 20151003
Yet the same awful problem,
How to produce the LOG files?
I checked the Internet, just could not find a simple answer...
After that I will have the LOG files of course I'll post them in the Q&A thread.

XPERIA_ZL_IL said:
Hey sturmtruppler,
I'm using Version 20151003
Yet the same awful problem,
How to produce the LOG files?
I checked the Internet, just could not find a simple answer...
After that I will have the LOG files of course I'll post them in the Q&A thread.
Click to expand...
Click to collapse
There are several ways to get logs, in my opinion an app called syslog is the easiest one. You can find it in the Play Store.

First Snapshotbuild arrived!

XPERIA_ZL_IL said:
Hey sturmtruppler,
I'm using Version 20151003
Yet the same awful problem,
How to produce the LOG files?
I checked the Internet, just could not find a simple answer...
After that I will have the LOG files of course I'll post them in the Q&A thread.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1726238

sturmtruppler & Baron1971, Thank you for the quick response,
I found a way to address the problem,
Just turn off the speech recognition for OK GOOGLE and the problem got along immediately.

Official !
Was waiting for this. .I ill try and let you people know!

Is still the mike issue gone or it still persists in latest builds
Now currently running on eos so asking this ques!!

Wait for cm13