crashes by manufacturer... - Windows Phone 7 General

I've owned my HD7 for quite a while (1yr +), and my girl had her's for maybe over 6 months...both used.
her's started crashing after about 6 months, whereas I had no issues up until now (restarts and stays on white "HTC" screen and all data is lost)
THe only other person we know with a wp7 device, has a Dell VP. They've had no crashes.
So my question is, for those of you that don't have HTC devices, have you had any crashes that have wiped the phone?
Is this crashing an OS issue, or hardware...

sounds like the micro sd card in your phones are bad. unlike newer wp devices the hd7 has a hidden sd card in it that it uses for storage and im guessing yours is faulty or has been swapped for a lesser quality one since you said they were both used.

...i could tell that my girls phone had been taken apart..so when it crashed, i did just that. Went and bought a new SD card to replace the internal card...crashes still occured later.
My phone did not appear to have been taken apart before and like i said, was trouble free for over a year...

Krissrock said:
...i could tell that my girls phone had been taken apart..so when it crashed, i did just that. Went and bought a new SD card to replace the internal card...crashes still occured later.
My phone did not appear to have been taken apart before and like i said, was trouble free for over a year...
Click to expand...
Click to collapse
WP is very picky about SD cards, it is a known problem and why all the new phones don't use them anymore. As far as your phone working fine for a year... well SD cards do go bad. I could also be wrong but I'm pretty sure that is your problem.

Related

SD Card Randomly Appears Empty

Hey, I've had my Evo for a couple weeks now, and have recently started experiencing an issue that has been since happened quite frequently - the SD card will randomly appear empty, and I won't be able to add files to it. The only way to get around this, it seems, is to reboot the phone.
At first I thought my MicroSD card that came with the phone was defective, so I got Best Buy to exchange it today, but it just started happening again! My phone is rooted and running the latest RvU ROM, if that could have anything to do with it. Does anyone have any help, or is this just a hardware problem? (If it is, I'll just exchanged the phone at Best Buy, since I'm within my 30 days.)
Thanks!
vonStemmington said:
Hey, I've had my Evo for a couple weeks now, and have recently started experiencing an issue that has been since happened quite frequently - the SD card will randomly appear empty, and I won't be able to add files to it. The only way to get around this, it seems, is to reboot the phone.
At first I thought my MicroSD card that came with the phone was defective, so I got Best Buy to exchange it today, but it just started happening again! My phone is rooted and running the latest RvU ROM, if that could have anything to do with it. Does anyone have any help, or is this just a hardware problem? (If it is, I'll just exchanged the phone at Best Buy, since I'm within my 30 days.)
Thanks!
Click to expand...
Click to collapse
Same thing for me. I tried Baked Snack and now Fresh 0.5.3, both have the same issue. Rebooting seems to work for a short time, but it always fails when I'm using programs that access the SD a lot such as the Gallery app or the Camera. As long as I stay clear of those it seems to hold up a bit longer, but I've had it fail while using Astro File Manager too.
When I was running The latest stock OTA I had no issues. I posted a similar question in the threads for both ROM's with no response yet. Because of that, I was beginning to think I had a bad card too.
I don't want to go back to stock. I just can't understand why this keeps happening.
Glad to know I'm not the only one.. I just wish there was some resolution to this.
I contacted HTC and they said it wasn't a known issue with the phone, so they said I should go to Best Buy and exchange it. So maybe our SD slots are just defective?
I have this problem too. It empties every day it seems and I need to reformat the SD card just to get it working again. It erases all my pictures and video and is very frustrating.
It seems to happen most often when I am taking a picture or going into Gallery, but has happened in other instances as well.
I hope HTC releases a solution that addresses this.
Also, it tells me in the notification bar that the SD card is damaged or unsupported file type or something along those lines.
And for the record, I am running a stock Evo.
i welcome u guys to my world.i been having the problem since day one tried everything and nothing worked.fully rooted,new radio,tried few roms,formated SD card,put in a new SD card and still that random SD failure.i reboot about 3-4 times a day and its really irritating.im afraid i might brake my evo one day or jus claim for a new one.
GHOST99K said:
im afraid i might brake my evo one day.
Click to expand...
Click to collapse
This is how I feel
I'm tempted now to go back to stock and verify, but I never had a single issue on my phone until it was rooted. However, it's possible that the problem was there and I didn't encounter it.
If I take that step and find that it is still an issue on the stock OTA, I will most likely try to get the card replaced or have the phone if it persists after a new card.
It's very inconvenient and makes the camera pretty unreliable. Plus I am a field tech, and I store .pdf's on the card for different devices. If the SD is frakked I can't be sure I can get to important paperwork in the field.
It's not the SD card.I have already reformated the SD and even put a new 16gb SD card but same issue everyday.
Sent from beneath the earth using XDA App
It's definitely not the SD card. I've formatted it, gone to Best Buy and had the SD card replaced, and used a different SD card.
It could be the ROMs we're using, but I've got a serious problem with this phone if using a rooted ROM does this.. And few other people are experiencing the problem. That leads me to believe it's a hardware defect.
My suggestion jus get your phone exchanged ASAP.
Sent from my PC36100 using XDA App
Yeah.. I've contacted Best Buy and they'll let me know when they get their next order in
Unfortunately I am am outside my 30 day exchange period so I cannot do that.
Well, I hate to break it to you guys, but custom ROMs is not the issue. I am stock and have had my phone since launch morning (June 4) and today, for the first time, my SD card contents disappeared. I was changing wallpaper when the default wallpaper kept coming up as the wallpaper. Note that the when selecting a wallpaper, the gallery showed all my images (cached?) but when I went to Gallery, nothing was there. I pulled the battery to reboot and now the SD card contents are back.
I had the same thing happen with me. I've also experienced other strange things related to the card. When hooking the phone up to my macbook, sometimes files copy and sometimes they don't (to the card). I was thinking it was an app corrupting the card. I've tried large files (100-200mb) and small files (like apks or old video game console roms). It seems that when data is going to the card very aggressively, it doesn't wasn't to copy. What I mean by aggressive is like 2+ dialog boxes of files being copied at the same time.
More often than not, it seems like lots of small files pisses the phone off and it parts me back by bowling the card. Lots of files means hundreds to thousands.
I saw this thread awhile ago but didn't look at it until today. At least I'm not going crazy or even maybe have a bad card. The cards never gave me any problems with the devices its been in for maybe the last 3 years until last week.
I gotta find another card to try. I am using sandisk 16gb. Maybe a different brand? Anyone try that yet?
Sent from my PC36100 using XDA App
I'm doing a test now. I removed the suspect 16gb card from the phone and put in a 8gb card that has never been in the evo ever. I put the 16 in a sd adapter which goes into a usb adapter. All are official sandisk. I formatted the 16 in my macbook as fat32. I am now copying 8557 files to the card which size total is about 6.97gb. After a few minutes, I'm down to 6291 files to go and almost half way finished copying. I have not received one error message or anything that might lead me to believe there is something wrong somewhere. I'm starting to think there's nothing wrong with the card(s). It's the gd phone! I am so pissed now!!!! I keep looking back at the progress window and it's chugging along no problem. I am thinking about something tho. When I was changing cards I noticed that even when the card's lock bar was down, the card could wiggle a little. HMM. I'm gonna get a piece of thick paper and put it on top of the card and see if that helps make the card not want to wiggle as much when the lock bar is in place.
I will report back if I find out if it works or not in like 24 hours or less.
I don't think it makes any difference what rom you are running but I went to the one stock rooted "EVO_1.47.651.1_Rooted_stockrom.zip" one calkulin posted.
http://forum.xda-developers.com/showthread.php?t=712695
That link is just in case someone stumbles across this post later and wonders what I'm talking about.
So far, so good. I will give progress reports when I'm at work when I'm able to. I hope I may have stumbled across a simple fix to a defect.
Sent from my PC36100 using XDA App
I had the issue you guys are talking abou this is what I did to resolve my issue.
---------------------------------------------------------------
Just got a new SDHC card and simpleroot worked. The SDHC that came with my phone died. I placed a spare in there that was a 2gd regular micro and Hboot would not read the IMG for nothing.
If simple root is not working then it's the Sh!tty card acting up.
Happy ending for me.
vonStemmington said:
It's definitely not the SD card. I've formatted it, gone to Best Buy and had the SD card replaced, and used a different SD card.
It could be the ROMs we're using, but I've got a serious problem with this phone if using a rooted ROM does this.. And few other people are experiencing the problem. That leads me to believe it's a hardware defect.
Click to expand...
Click to collapse
For those who post before reading the thread, I am STOCK and this also happened to me. Battery out/in fixed the issue (for now).
So far I'm going on around 16 hours without the card screwing up. If you wanna try this, get a business card. Pull the card out of the phone. Lay the card on the business card at a corner. Measure about twice as long and normal width. Cut the business card. Fold the piece in half length wise so its the same size as the sd card. If it's too big, snip the non folded end of the paper and measure it so that its the same size as the sd card. Put the card into the phone and make sure its ask the way in. don't force it to hard. Then hold the card down and slide the paper, folded end first, on top of the sd and into the card bay. Make sure the paper isn't sticking out of the card well where the battery would be on top of. Gently push and lock the lock bar down onto the card. If you have to push firmly then the paper is too thick. Place the battery in the phone and put the cover back on. That extra bit of thickness added to the card I think is keeping it from scooting around in the sd card well and judging by the size of the contacts on the card, it wouldn't take much movement to get off the contacts. The folded end under the lock bar and the other end being held down by the battery I think is doing the trick. Just power down before removing the battery next time.
So far, this is working for me and I'm keeping my fingers crossed...
Just another update and bump off the topic...
Sent from my PC36100 using XDA App
I agree the ROM probably isn't the problem, but definitely come back and let us know if the paper helped at all. It could just be that the SD card is loose.. It seems like sometimes if my SD card stops being read, but I leave the phone alone, it'll work again later, without rebooting, which is odd.

Constant "sd card was unexpectedly removed" errors

Ok so this started happening when I switched to unofficial CM9 from this forum. Constant "your sd card was unexpectedly removed" errors. Usually right when I open the camera app, or try to play music. Go figure. Once I reset the phone (doesn't always work) the problem goes away until I leave the phone long enough for it to go idle I guess. First thing I figured was the OS change. So I restored a backup. Same problem. Backed up the sd card and wiped the phone and sd card. Reinstalled CM7.2. Nope. Same problem. Forgot to mention, I had already tried both of my spare 16 gig cards, two of which were from a different manufacturer. One I formatted with my computer, then other I left alone and just deleted the files from it with the phone to rule out my computers card reader going bad. Both had the same exact issues. I even switched to a sense based rom called UKB. Same. Problem. Although this time it seems to be a little better. Worked all day yesterday at least, problem only coming back after the phone was on charge all night. I could live with that but I doubt it'll keep that up all night. I've read just about every forum post on every forum. Loads of people suggesting reformatting without using quick format, formatting with different settings, using various apps that change the cache size. Regardless, none of this was necessary before, and definitely shouldn't be necessary now. I'm a couple months past my warranty or I would get a replacement like I did before when I had headphone jack issues. Really sick of my phones all going bad before upgrade. Maybe if I called they would see that I have not been a happy customer, but a customer nonetheless since like 1998. Who knows. But anyway, does ANYONE have any suggestions? And please don't suggest going to settings and hitting mount. That suggestion is in just about every forum post about the problem and it oddly drives me crazy. Probably because of how obvious it is. That option is always greyed out of course. Thanks in advance to anyone who's willing to help. I always want to smash this phone every time I need to take a picture of something really cool and my phone decides to act up.
Come on guys, nothing?
I'm having the exact same problem, and I'm 100% stock, always have been. I have no idea what's going on, but it's really frustrating, especially because of all my apps I keep on the SD.
Sent from my ADR6350 using xda app-developers app
lfrench0 said:
I'm having the exact same problem, and I'm 100% stock, always have been. I have no idea what's going on, but it's really frustrating, especially because of all my apps I keep on the SD.
Sent from my ADR6350 using xda app-developers app
Click to expand...
Click to collapse
Well the best part? Now the phone doesn't recognize the card at all. This phone has been in a case since purchase. Never been dropped. Has been tested with multiple cards in multiple formats. But looks like HTC is yet another company that designs phones to intentionally break over the course of a year or two. Go figure. Phone is only a little over a year old. Then again the board is older since it was a refurb. First phone had issues with the headphone plug.
alexmawdsley said:
Well the best part? Now the phone doesn't recognize the card at all. This phone has been in a case since purchase. Never been dropped. Has been tested with multiple cards in multiple formats. But looks like HTC is yet another company that designs phones to intentionally break over the course of a year or two. Go figure. Phone is only a little over a year old. Then again the board is older since it was a refurb. First phone had issues with the headphone plug.
Click to expand...
Click to collapse
Maybe try unexpectedly inserting the sd card? /s
But in reality, that stinks.
gtdtm said:
Maybe try unexpectedly inserting the sd card? /s
But in reality, that stinks.
Click to expand...
Click to collapse
Haha that one made me smile. I can just see myself in the dark with one of those long armed desk/work lamps shoving an sd card into my phone and yelling "SURPRISE!" while laughing like an evil villain. This truly has driven me nuts though. I've been stuck on my sad old OG Droid. You know, the one that made android popular but is painfully slow when you're used to a phone overclocked to 1.5 ghz. Even with this one at 900 mhz (all it can handle with a standard voltage kernel without crashing) it often freezes up multitasking. Navigation takes a good couple minutes to fully load a small route, and it simply isn't gonna happen if music is playing.
HOWEVER, I decided to try again. Dinc2 recognized a card again. Not sure why. Whatever. So because the card works even temporarily, I flashed a new radio and am now downloading unofficial cm10 and all that good stuff. Gonna flash everything after triple wiping, then I'll wipe cache again after flashing everything. Just maybe that new radio and lots of murdering the wipe button, it shall survive. It just doesn't make any sense to be a hardware problem since it's only intermittent when the sd card is suddenly active after not being accessed for some time. I can sit there taking pictures and video for hours while playing music. But once the screen is off for 10 minutes and I go look at those pictures, the sd card is suddenly removed. I'll keep you updated. Downloads are complete. Muahahahahaha
So I did end up flashing CM9 instead, because CM10 was just too buggy for my liking. However I used the newest kernel available. It was in the unofficial CM10 forum post.
Radio seems to have fixed the problem though. SD card hasn't unmounted once. We'll see how it works out over the course of the day but it copied all my music over wifi last night, finished at about 2AM, then sat there until I woke up at 6 completely idle. Picked it up and went straight to gallery, and it loaded pictures. Took a snapshot with the camera, then played a song. Everything looks to be in order. I flashed the radio that was apparently in the leaked ICS developer update.
Disregard the suggested fix I posted prior. I mean if you have the problem you can try it... since it seemed to fix it for a day. But it's right back to it again. Downloaded and installed ukb evolution 2.1, and it did the same on that as well. So I guess I live with it for the time being, never buy an HTC device again, hope like crazy a moto device lasts longer, and fork over the scam of an extra year of warranty when I upgrade. Really, what kind of world do we live in where we have to spend money for a company to stand by their product for longer than a lousy year? When standard contracts are for two years, it leaves an entire year where the device can just stop functioning properly, like this one, and then you're stuck paying 600 bucks for a device that cost HTC maybe 100 bucks to make. And even at that ridiculous cost, it still takes two iterations of android before they even suggest that they might update the device to the older version, over three years after launch. Awesome little fact, if the one year warranty restarted when I got the phone replaced in the first place for an issue with the headphone jack, I would still be under warranty. But nope, it wasn't replaced with a new device, but someone elses phone that was then fixed and then sent to me. I still hate that I can buy a brand new phone, and get a used one in return because these companies refuse to build a phone without trying to design it to die at the end of it's "useful" life. People will pay to upgrade if they want to. If the phone barely lasts the full two years if that, someone in their right mind simply wouldn't buy from them again. My original droid was out of warranty by 8 months when I had it replaced TWICE. Why? Because I had it replaced 5 times before that for headphone jack problems. Only reason I didn't buy another moto phone was because they decided to lock down bootloaders for good, while HTC was announcing that they were becoming dev friendly and unlocking their devices. Customers always get screwed. Alright end rant. Sorry guys, extremely frustrated.
I had the same problem on the Samsung Galaxy Y Pro, FWIW. Probably unrelated.
Same here with a 2 year old dinc2. SD card works fine as far as the phone is awake. Works fine in other phones and computers either...
Every 6-12 months, I have this problem and it's blindingly frustrating. As it turned out, my MicroSD card was starting to get tired, and swapping it out with a brand new flash card from Staples resolved it completely. Just like the OP, I had two used 32GB MicroSD cards -- one of them an expensive high-speed Sandisk -- that reported no errors under Windows or CWM. Installing it in my DInc2 (CM10), it would run for a while, but then just decide to unmount.
It may sound illogical, but try purchasing a new, inexpensive MicroSD card (I bought another Sandisk) and see if the problem goes away permanently.
- Dave
I tried two different sd cards on two different roms - cm7 and evervolv and the cards kept dismounting about twice a day. I then turned on "protect sd card" under developer options on evervolv rom. I don't know what it does but haven't had the problem for about a week. It might be a coicidence though. Will see...
fixed
surfthesummer said:
I tried two different sd cards on two different roms - cm7 and evervolv and the cards kept dismounting about twice a day. I then turned on "protect sd card" under developer options on evervolv rom. I don't know what it does but haven't had the problem for about a week. It might be a coicidence though. Will see...
Click to expand...
Click to collapse
I had the same problem for monthes. I had gone through all the efforts to fix it. finally I found a clue.
On the back cover, there are two pairs of pins which supposed to connected to the terminals on the phone, which are not connected well. so I bent the springs up a little bit and made connection well. (be very careful not break the springs). then SD card show up right away. It's being working for days and no more problem.
hope it helps everyone.
sd card issue
Same issue with my HTC incredible s.....phone not in warranty....plz help guys.....
Some says its software ...some hardware....all assumptions.....
tc truly sucks.....camera sucks...music sucks.....overpriced.....etc etc.....but wen u pay
Such a lot of money u expect something good....such an awesome name HTC INCREDIBLE ...incredible ma a$*..
Somebody plz help....
This is incredible 2 forum...but just busting your balls....try a new SD card
Sent from my ADR6350 using xda app-developers app
My dinc2 started with this problem about 3 months ago. I was running the psychochilly cm10.1. Then I decided to try the miui v5 ('alpha'?) rom which had a known bug that the SD card won't Mount. After about two minutes, it crashed, so I just decided to restore my psychichilly backup. Thenextday i noticed that the sd card was unmounted several times when I wanted to take or look at a pic. I found that if I took my otterbox off, along with the back plastic and tapped the back of the phone near the bottom on the edge of the table gently it would magically recognize my SD card. Not too long after it would pop up that 'SD card unexpectedly removed' message. So. Whether it's hardware or software related, I'm not sure. But I'm thinking hardware. On the other hand, I had to use the tacoroot method to s-off. Maybe an effect that took a whole year to happen. Either way I think the only way to fix this issue, besides reflowing the motherboard around the SD card slot, is to replace the motherboard, which I just might do. Kinda itching to flash the new PAC.

[Q] Power button sometimes not working...?

This is a long story, so bear with me here. I've looked everywhere on the Internet, and cannot find anybody with the problem I've had. So... about 3 month's ago, my Verizon Xperia Play started acting strange. About 3 weeks after I installed a 32gb Micro SD card on it, I noticed some problems. My phone would randomly turn the screen on and off. The power button would not work SOMETIMES. And, the phone would randomly restart itself from time to time. Needless to say, I was getting frustrated, so I wiped all the memory from my 32gb SD card, and tried to mount it again. My phone told me that the SD card could not be mounted, and was corrupt... So, I put the 8gb SD card that the phone came with back in the phone, and the problems didn't happen anymore. I decided to buy another 32gb SD card, thinking that the first one was defective. I've had this new 32gb SD card for about 2 months now, and the original problems are STARTING to come back. I don't understand... I play A LOT of games on my Xperia Play, and have a lot of music, so I really enjoying having the extra space on my phone. I can't take the phone to Verizon, as I'm through Page Plus (saving money, ha) right now. Has anyone else had a problem remotely like mine...? Any suggestions to what I could do to possibly fix this problem...?
James_Evan_Bond said:
This is a long story, so bear with me here. I've looked everywhere on the Internet, and cannot find anybody with the problem I've had. So... about 3 month's ago, my Verizon Xperia Play started acting strange. About 3 weeks after I installed a 32gb Micro SD card on it, I noticed some problems. My phone would randomly turn the screen on and off. The power button would not work SOMETIMES. And, the phone would randomly restart itself from time to time. Needless to say, I was getting frustrated, so I wiped all the memory from my 32gb SD card, and tried to mount it again. My phone told me that the SD card could not be mounted, and was corrupt... So, I put the 8gb SD card that the phone came with back in the phone, and the problems didn't happen anymore. I decided to buy another 32gb SD card, thinking that the first one was defective. I've had this new 32gb SD card for about 2 months now, and the original problems are STARTING to come back. I don't understand... I play A LOT of games on my Xperia Play, and have a lot of music, so I really enjoying having the extra space on my phone. I can't take the phone to Verizon, as I'm through Page Plus (saving money, ha) right now. Has anyone else had a problem remotely like mine...? Any suggestions to what I could do to possibly fix this problem...?
Click to expand...
Click to collapse
Try going back to 2.3.3 if you're not already on it. 2.3.4 is a piece of crap and forced closed almost everything on me.
Xperia Player said:
Try going back to 2.3.3 if you're not already on it. 2.3.4 is a piece of crap and forced closed almost everything on me.
Click to expand...
Click to collapse
Actually, I'm already on 2.3.3. I heard that 2.3.4 was crap, so I just didn't update (nor can I now that I'm with Page Plus). So I'm at a loss. :/
James_Evan_Bond said:
Actually, I'm already on 2.3.3. I heard that 2.3.4 was crap, so I just didn't update (nor can I now that I'm with Page Plus). So I'm at a loss. :/
Click to expand...
Click to collapse
2.3.3 isn't much better than 2.3.4 but it's still the best choice.
If you have the 800X try flashing Cola I rarely ever get a forced closed app, and when I do it's usually after texting somebody due to me not ever deleting old messages and picture messages.
Xperia Player said:
2.3.3 isn't much better than 2.3.4 but it's still the best choice.
If you have the 800X try flashing Cola I rarely ever get a forced closed app, and when I do it's usually after texting somebody due to me not ever deleting old messages and picture messages.
Click to expand...
Click to collapse
My phone actually isn't rooted (nor would I know how to). I just don't understand why even on the stock ROM that is installed, that these problems would be happening... I guess I could try rooting. I just don't want to screw up my phone in the process of actually rooting it...

Sd Card pop up message

Constantly getting sd card pop up saying click here to transfer files,
despite swiping it away,closing it down, it keeps reappearing every 20 minutes or so!
It seems a problem on some Samsung phones inc Note 10 Plus 5g, but despite trying
most things people have suggested on the net, i cant stop this buggy pop up !
Have even factory reset phone again, and sd card, both in phone, and on laptop
Any one got any solution for it, or have i got a faulty phone?
Card i'm using is a brand new, Integral 256GB Micro SD Card 4K Video Premium High Speed Memory Card SDXC Up to 100MB s Read Speed and 50MB s Write speed V30 UHS-I U3 Class 10
Thanks in advance for any help
Jools
jools2001 said:
Constantly getting sd card pop up saying click here to transfer files,
despite swiping it away,closing it down, it keeps reappearing every 20 minutes or so!
Card i'm using is a brand new, Integral 256GB Micro SD Card 4K Video Premium High Speed Memory Card SDXC Up to 100MB s Read Speed and 50MB s Write speed V30 UHS-I U3 Class 10
Click to expand...
Click to collapse
Never heard of the brand of SD Card you're using.
My guess, since it's brand new, it's defective at best.
I'd return it for a refund & get a better known brand such as SanDisk or Samsung.
My guess is that you have a faulty SD card. I would return it if I were you or get a new one. Cheap SD cards malfunction often. I've been a victim myself. That's why I only buy reputable names from sources that will accept returns if damaged. I've lost precious memories due to this issue.
Sent from my Pixel 3 XL
Thanks for replies, i actually reset phone and card again this morning
thought i fixed the fault, but after 2 hours it came back!
So back to Amazon ,and back to Samsung sd card! lol
Just put the card back into my old Note 8, just to see if it happens on that phone,
as Note 10 is a refurbished like new, and need to see if it the phone or card thats actually faulty,
otherwise retailer is gunna blame the card, and not their phone,and Amazon are going to blame the phone more than likely ! lol
jools2001 said:
Thanks for replies, i actually reset phone and card again this morning
thought i fixed the fault, but after 2 hours it came back!
So back to Amazon ,and back to Samsung sd card! lol
Just put the card back into my old Note 8, just to see if it happens on that phone,
as Note 10 is a refurbished like new, and need to see if it the phone or card thats actually faulty,
otherwise retailer is gunna blame the card, and not their phone,and Amazon are going to blame the phone more than likely ! lol
Click to expand...
Click to collapse
Amazon has a no questions asked return policy. Send it back before your return window closes.
Sent from my Pixel 3 XL
jools2001 said:
Thanks for replies, i actually reset phone and card again this morning
thought i fixed the fault, but after 2 hours it came back!
So back to Amazon ,and back to Samsung sd card! lol
Just put the card back into my old Note 8, just to see if it happens on that phone,
as Note 10 is a refurbished like new, and need to see if it the phone or card thats actually faulty,
otherwise retailer is gunna blame the card, and not their phone,and Amazon are going to blame the phone more than likely ! lol
Click to expand...
Click to collapse
A hard reset (OS reload) of the phone effectively addresses viruses, trojans and old OS loads but little else.
Many times the same settings issue remains to be toggled or triggered again.
Find and address the core issue directly.
•Clean card contacts with a tissue and 97% isopropyl alcohol.
•Do a low level format on card if this doesn't resolve the issue, replace the card.
This card works perfectly out of the box:
https://forum.xda-developers.com/galaxy-note-10+/accessories/memory-upgrade-time-t4155549
KOLIOSIS said:
Never heard of the brand of SD Card you're using.
My guess, since it's brand new, it's defective at best.
I'd return it for a refund & get a better known brand such as SanDisk or Samsung.
Click to expand...
Click to collapse
Integral are a good quality lower cost SD card supplier in UK
Not sure how to help the OP out but I have the same card and no issues.
Well i formated old Note 8 memory card
128GB Micro SD SDXC Samsung EVO Plus UHS-I U3 Card
Been in phone now for nearly a day, and no errors or notifications have popped up on my Note 10 Plus!
Obviously the phone didnt like something with this certain Integral card, as it worked back in my old Note 8 without any problem?
One of lifes mysteries, but now gone back to Amazon for my £28 refund, and hopefully no more hassle.
Thanks to everyone who replied
Jools
Low Level Format
jools2001 said:
Thanks for replies, i actually reset phone and card again this morning
thought i fixed the fault, but after 2 hours it came back!
So back to Amazon ,and back to Samsung sd card! lol
Just put the card back into my old Note 8, just to see if it happens on that phone,
as Note 10 is a refurbished like new, and need to see if it the phone or card thats actually faulty,
otherwise retailer is gunna blame the card, and not their phone,and Amazon are going to blame the phone more than likely ! lol
Click to expand...
Click to collapse
jools2001 said:
Well i formated old Note 8 memory card
128GB Micro SD SDXC Samsung EVO Plus UHS-I U3 Card
Been in phone now for nearly a day, and no errors or notifications have popped up on my Note 10 Plus!
Obviously the phone didnt like something with this card, as it worked back in my old Note 8 without any problem?
One of lifes mysteries, but now gone back to Amazon for my £28 refund, and hopefully no more hassle.
Thanks to everyone who replied
Jools
Click to expand...
Click to collapse
Do a low level format on the computer using a apk like Lexar's designed to do a low level format. Simply wiping the card isn't enough sometimes and without a low level format it will remain corrupted.
Sharing a card between two devices can cause card corruption, try to avoid doing so. Usually you can swap between two Androids but be very wary of swapping with other devices like cams etc. Do a full format in the new device to ensure compatibility and stability. Not doing this can result in corrupted card even if it may seem to be functional at first.
You can lose all the data on the card like this and even if you can recover it, it will be in bits and pieces... more or less a useless heap of disjointed data.
blackhawk said:
Do a low level format on the computer using a apk like Lexar's designed to do a low level format. Simply wiping the card isn't enough sometimes and without a low level format it will remain corrupted.
Sharing a card between two devices can cause card corruption, try to avoid doing so. Usually you can swap between two Androids but be very wary of swapping with other devices like cams etc. Do a full format in the new device to ensure compatibility and stability. Not doing this can result in corrupted card even if it may seem to be functional at first.
You can lose all the data on the card like this and even if you can recover it, it will be in bits and pieces... more or less a useless heap of disjointed data.
Click to expand...
Click to collapse
I did all the low level format, on both cards, but it still didnt stop the card playing up in my Note 10, and actually corrupting 2 pics,
so i wasnt going to risk that, just needed to make sure it wasnt the phone at fault, as it was only a few days old, but guess it was the card!
lets hope it goes ok from now on! lol
jools2001 said:
I did all the low level format, on both cards, but it still didnt stop the card playing up in my Note 10, and actually corrupting 2 pics,
so i wasnt going to risk that, just needed to make sure it wasnt the phone at fault, as it was only a few days old, but guess it was the card!
lets hope it goes ok from now on! lol
Click to expand...
Click to collapse
Sorry to hear that.
I've never blown out a ram stick or SD card.
Remember they can be destroyed by one ESD event; their data ports have limited ESD protection. It can happen instantly or fail weeks even years latter, multiple smaller ESD insults can cause accumulative damage over time as well.
•Never touch the contacts.
•Keep static charges low by keeping RH at 50% or higher in the room.
Lol no wool sweaters.
•Touch yourself to an earth ground to discharge any static buildup or use an ESD strap/mat to keep everything near the same potential.
A little extra care can avoid a lot of cursing latter on...
blackhawk said:
Sorry to hear that.
I've never blown out a ram stick or SD card.
Remember they can be destroyed by one ESD event; their data ports have limited ESD protection. It can happen instantly or fail weeks even years latter, multiple smaller ESD insults can cause accumulative damage over time as well.
•Never touch the contacts.
•Keep static charges low by keeping RH at 50% or higher in the room.
Lol no wool sweaters.
•Touch yourself to an earth ground to discharge any static buildup or use an ESD strap/mat to keep everything near the same potential.
A little extra care can avoid a lot of cursing latter on...
Click to expand...
Click to collapse
Only ever had one sd ever fail a Toshiba one!
And a pirate one sent from Amazon Warehouse as like new!!!!
Mend pc's in spare time,. so know all about static, perhaps this card was stored next to wooly jumpers in Amazon warehouse! lol
Trust me to get a faulty one!
jools2001 said:
I did all the low level format, on both cards, but it still didnt stop the card playing up in my Note 10, and actually corrupting 2 pics,
so i wasnt going to risk that, just needed to make sure it wasnt the phone at fault, as it was only a few days old, but guess it was the card!
lets hope it goes ok from now on! lol
Click to expand...
Click to collapse
jools2001 said:
Only ever had one sd ever fail a Toshiba one!
And a pirate one sent from Amazon Warehouse as like new!!!!
Mend pc's in spare time,. so know all about static, perhaps this card was stored next to wooly jumpers in Amazon warehouse! lol
Trust me to get a faulty one!
Click to expand...
Click to collapse
If you play with a good ESD meter you'll be amazed how much of charge you can build up on almost any nonconductor. Once the RH drops below 20% ESD becomes very problematic and widespread.
High G impacts ie dropping a chip onto concrete from 3 feet can also kill a chip.
ESD is what kills most of these cards and ram sticks though. If you can see, feel or hear static it's already enough to damage semiconductors. Punch a microscopic hole through an insulation layer only a couple microns thick (doesn't take much voltage to do that) and it's a done deal.
Their service life is tens of thousands of cycles so it's doubtful one will wear out prematurely if used with care. High cycle usage though can wear them out.
My oldest flash cards are 16 yo and still functional.
I've had multiple SanDisk cards fail and a PNY. I've had really good reliability with the Samsung EVO Plus and Select cards.
You can pick up a 512GB Samsung EVO Select from Amazon for under $80.
Sent from my SM-N976V using Tapatalk
Same here, sandisk cards I have used failed miserably, also kingston ones, I ended using ADATA cards, not a single one has failed, ad for speed, I really find them adequate, at least for normal std uses
gernerttl said:
I've had multiple SanDisk cards fail and a PNY. I've had really good reliability with the Samsung EVO Plus and Select cards.
You can pick up a 512GB Samsung EVO Select from Amazon for under $80.
Sent from my SM-N976V using Tapatalk
Click to expand...
Click to collapse
When you say "fail" what do you mean?
A low level format couldn't recover it?
Showed multiple bad sectors?
These cards can be corrupted fairly easily but can be completely salvaged with a low level format.
Without it they will be inaccessible and seem to be "dead". Even new cards can do this.
blackhawk said:
When you say "fail" what do you mean?
A low level format couldn't recover it?
Showed multiple bad sectors?
These cards can be corrupted fairly easily but can be completely salvaged with a low level format.
Without it they will be inaccessible and seem to be "dead". Even new cards can do this.
Click to expand...
Click to collapse
I mean as completely dead and unusable. It would not recognize the partition. Sandisk had released a bad batch of 128GBs a while back. They were unreadable on multiple devices.
gernerttl said:
I've had multiple SanDisk cards fail and a PNY. I've had really good reliability with the Samsung EVO Plus and Select cards.
You can pick up a 512GB Samsung EVO Select from Amazon for under $80.
Sent from my SM-N976V using Tapatalk
Click to expand...
Click to collapse
gernerttl said:
I mean as completely dead and unusable. It would not recognize the partition. Sandisk had released a bad batch of 128GBs a while back. They were unreadable on multiple devices.
Click to expand...
Click to collapse
May have been dead but a corrupted card will behave like this. A 3rd party PC low level formatting app can access these corrupted cards and repair their file structure.
Normal formatting tools like Windows one will do nothing if it even can register their presence at all.
blackhawk said:
May have been dead but a corrupted card will behave like this. A 3rd party PC low level formatting app can access these corrupted cards and repair their file structure.
Normal formatting tools like Windows one will do nothing if it even can register their presence at all.
Click to expand...
Click to collapse
When I mean dead, I mean DEAD. I was unable to do ANYTHING. The partition was not even readable. I used different tools like Recuva and EASUS and got nothing. I've been using SD cards for YEARS. I know how to fix them.
gernerttl said:
When I mean dead, I mean DEAD. I was unable to do ANYTHING. The partition was not even readable. I used different tools like Recuva and EASUS and got nothing. I've been using SD cards for YEARS. I know how to fix them.
Click to expand...
Click to collapse
If the computer software can't read what's there you won't see any partition. Androids wuv to do that.
That doesn't mean it's dead... as long as you have a low level formatting tool that it shows up when connected it probably is salvageable. Make sure any needed Window drivers are loaded...
If you've had multiple failures it's time to reexamine what you're doing.
I have close to 2 dozen flash cards with some dating back 16 years and no unrecoverable failures. Data was lost but not the bloody card!

Question problem with "sd card removed unsafely" notification

hello, can you guys help with this issue? looks like it is not just an A72 problem, but also on other models.
the notification is very frequent, and happens even while the phone is on standby.
what i tried so far
a 128gb sandisk extreme pro (old phone)
a 64gb sandisk extreme (gopro and camera)
a 64gb sandisk extreme (brand new)
a 32gb samsung evo plus
also
restarting the phone
unmounting the card and restarting the phone
physically removing and card from the phone and putting it back with phone shut off
removing the card and error checking it (in windows, using a card reader) then formatting it
formatting again on the phone
getting into the recovery mode and wiping the dalvik cache
full/factory reset
thread with other experiences here:
An SD card was removed unsafely. To prevent your phone from restarting... notification
Ever since the big update to Android 11 / One UI 3 I've been getting the "An SD card was removed unsafely. To prevent your phone from restarting unexpectedly, save unsaved data and restart your phone" notification, many times a day. After the update and prior to having this error, I have not...
eu.community.samsung.com
Receiving the same notification with Samsung Evo 128 GB. The only solution I see as of now is to report the issue in Samsung Members and wait for a bug-fix.
alexander_sirakov said:
Receiving the same notification with Samsung Evo 128 GB. The only solution I see as of now is to report the issue in Samsung Members and wait for a bug-fix.
Click to expand...
Click to collapse
Thanks, After doing 2 reports they told me to get my phone checked at a local samsung service. Seems like they are denying that it is a software issue. I really hope everyone reports it because it doesen't look an hardware issue to me, and I have difficulty on sending it to a local service...
edit. they are DEFINITELY asking me to look for hardware issue...
I have never gotten this notification on my A71 and A72, and I'm using an samsung evo.
Be 100% sure, that it's not hardware fault, before assuming it's the software. Is the SD card really locked in the tray? It shouldn't fall out when rotating the tray upside down. And there should be no dust in the tray also.
The golden connectors on the sd card needs to be clean too, make sure there is no fat/dirt on the golden connectors.
SkylinesHD said:
I have never gotten this notification on my A71 and A72, and I'm using an samsung evo.
Be 100% sure, that it's not hardware fault, before assuming it's the software. Is the SD card really locked in the tray? It shouldn't fall out when rotating the tray upside down. And there should be no dust in the tray also.
The golden connectors on the sd card needs to be clean too, make sure there is no fat/dirt on the golden connectors.
Click to expand...
Click to collapse
I assured all that. I even cleaned one of the cards with a rubber then gently rubbed with a clean pieceyof cloth. Today I'm getting a replacement and I will try that. It seems weird that other people around the world are having the same issue after Android 11 update.
The same error here, on a A72. I will wait for an update from Samsung and report it as well.
Same error here on the A72. I have a 512GB Samsung Evo Select (purchased directly from Amazon a couple of months ago) and it was working perfectly fine in my S20 FE but when I put it in the A72 it started giving me the error messages, even when I'm not accessing the SD card. So annoying. I'm convinced it's a software bug. There's a few with this phone. Updated it yesterday and on 30x zoom it actually saves the photo as if it were taken on 20x zoom, so the framing is way off.
heian12 said:
The same error here, on a A72. I will wait for an update from Samsung and report it as well.
Click to expand...
Click to collapse
for some reason the new unit didn't have the problem.. BUT it is under repair now since it had stuttering while recording. it also had a bad vibration motor (looks like they are not replacing that...) they are replacing the motherboard so who knows.. i think i'm gonna ask another replacement after the "repair"(they couldn't even reproduce the issue and they are changinh the mobo just because...) seems like quality control on samsung side is really poor. at least on middle range phones.
Do a low level format with a 3rd party app (not Windows) on the card.
Let the phone then format it.
Then load the data to the card while in the phone.
I would say if it still does it after that it's the phone ☠firmware☠
I don't update firmware if my OS is running fast and stable (hint)... and don't have any issues
Still happily running Pie...
blackhawk said:
Do a low level format with a 3rd party app (not Windows) on the card.
Let the phone then format it.
Then load the data to the card while in the phone.
I would say if it still does it after that it's the phone ☠firmware☠
I don't update firmware if my OS is running fast and stable (hint)... and don't have any issues
Still happily running Pie...
Click to expand...
Click to collapse
i did that many times. one a72 had the problem, another not. but now i'm having the mobo replaced, so who knows... the same sd cards working perfectly fine on one and giving back the error on the other one... many other users are reporting the problem on the official forum for a72 and a52... never updated anything, came like this right out of the box
mghire said:
i did that many times. one a72 had the problem, another not. but now i'm having the mobo replaced, so who knows... the same sd cards working perfectly fine on one and giving back the error on the other one... many other users are reporting the problem on the official forum for a72 and a52... never updated anything, came like this right out of the box
Click to expand...
Click to collapse
That's sounds very aggravating.
Hope the new mobo fixes the issue.
blackhawk said:
That's sounds very aggravating.
Hope the new mobo fixes the issue.
Click to expand...
Click to collapse
guys.. this is incredible... i went to samsung local service and they replaced the motherboard because i had an issue with the video stuttering while recording (NOT the sd removed issue)
guess what? after the motherboard was replaced i started getting the sd removed notification! i think there is a big flaw in the manufacturing process and it may be an hardware problem... i'm trying to get a THIRD unit and see what happens... i really don't know anymore...
update
for some reason i stopped getting the message. on the repaired phone and on the new one. may be the april update, or not (on the official forum other people with the same update keeps getting the error) but at least for me this is fixed (the phone has other issues tho...)
Having the same issues with an A52 5G.
See:
SD Card Issues
Well just picked up my new A52 5G really enjoyed it at first but now my SD card keeps getting unmounted every time I restart the phone. ( The best part about this is the SD cards are made by Samsung tried 2 different ones both are 128G) (SAMSUNG...
forum.xda-developers.com
After the last update i didnt get the notification again, im using sandisk ultra 64gb
I haven't seen this message for some time now, and for a reason I didn't want to bring it up
Hope they have solved it with an update, but it would be honest and brave if they had admitted there were issues.
Just ignoring the many complaint in Samsung Forum is not a good thing to do.
To ALL here...I too have been getting the same message with my new A72 & the unseated SD card - multiple times throughout the day, to the point I have to carry the opening pin with me. I've only had it 5 days now.
The problem is the flimsy cheap plastic tray - it's not a software problem folks.
I have found just pushing the tray in unseats the SD card.
I've also experimented with flexing the tray slightly verses just pushing it straight in...no difference - the top of the SD is unseated no matter how I push it in. Holding the SD doesn't help either
It must be constantly checked as I push it in slowly, checking & rechecking the SD. I have noticed it is constantly unseated all the way in. Once I get the tray carefully to that last point where it's mostly inside, I push it in quickly & restart the phone...it may take a while but invariably I get the dreaded message again...& for seemingly no reason - I havent dropped it but maybe it's just a vibration it doesn't like, like putting it down a bit roughly!
I'm taking it to my local samsung store today to see what they have to say.
Not good enough. We need a stable non flexible tray... full stop!!! I'll post again when I talk to them...
ManyFeathers said:
To ALL here...I too have been getting the same message with my new A72 & the unseated SD card - multiple times throughout the day, to the point I have to carry the opening pin with me. I've only had it 5 days now.
The problem is the flimsy cheap plastic tray - it's not a software problem folks.
I have found just pushing the tray in unseats the SD card.
I've also experimented with flexing the tray slightly verses just pushing it straight in...no difference - the top of the SD is unseated no matter how I push it in. Holding the SD doesn't help either
It must be constantly checked as I push it in slowly, checking & rechecking the SD. I have noticed it is constantly unseated all the way in. Once I get the tray carefully to that last point where it's mostly inside, I push it in quickly & restart the phone...it may take a while but invariably I get the dreaded message again...& for seemingly no reason - I havent dropped it but maybe it's just a vibration it doesn't like, like putting it down a bit roughly!
I'm taking it to my local samsung store today to see what they have to say.
Not good enough. We need a stable non flexible tray... full stop!!! I'll post again when I talk to them...
Click to expand...
Click to collapse
Try using a spacer like thin cut pieces of tape under or on the card. Holder or card may be out of specs...
As per my post last night the samsung store guys were surprised by the issue.
That did suggest sending the phone to samsung for analysis & then if the tech says it is a flaw I take it to the seller for "repair"
I doubt samsung will replace the tray with a better one though & frankly don't want to give my phone & all its data up...
I'm going to try taping the SD in place with a clear 'sticker' & see it that works!

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