Develop Bugs

[Q] Help identifying power-button (on the mobo) part.

Been having power button issues:
Power button does not work at all, not even when booted to recovery. I believe it is shorted/stuck on because the device CANNOT be powered off. As soon as the battery touches the device, BOOT.
So.. i pulled the case and took a look inside:
All the soldering looks fine but i assume its an internal mechanical issue. If anyone could help me identify this button on mouser etc, i would greatly appreciate it.
I am familiar with small package SMD soldering; however any tips as far as temperature and solder time for something this sensitive would be awesome.
Or a schematic? Any idea if one is leaked?
(that button) Not the plastic part!
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

vassskk said:
Been having power button issues, power button does not work at all, not even when booted to recovery. I believe it is shorted/stuck on because the device CANNOT be powered off. As soon as the battery touches the device, BOOT.
So.. i pulled the case and took a look inside:
All the soldering looks fine but i assume its an internal mechanical issue. If anyone could help me identify this button on mouser etc, i would greatly appreciate it.
I am familiar with small package SMD soldering; however any tips as far as temperature and solder time for something this sensitive would be awesome.
Or a schematic? Any idea if one is leaked?
(that)
i53.tinypic.com/dc51zl.jpg
Click to expand...
Click to collapse
The only thing close to a schematic I've ever seen for that are the FCC approval photos.

Hmm, ok i will take a look at those. I am really just hoping to find an equivalent part to swap out. May end up just taking measurements and scan through mouser for a few hours.

vassskk said:
Hmm, ok i will take a look at those. I am really just hoping to find an equivalent part to swap out. May end up just taking measurements and scan through mouser for a few hours.
Click to expand...
Click to collapse
Have you looked here?
http://www.repairsuniverse.com/htc-incredible-droid-power-button-replacement.html
For $15, you get the part, pry tool and instructional video.

spence341 said:
Have you looked here?
repairsuniverse.com/htc-incredible-droid-power-button-replacement.html
For $15, you get the part, pry tool and instructional video.
Click to expand...
Click to collapse
unfortunately, that is the plastic button extender part. I am looking for the actual electronic button soldered to the motherboard.
Thanks for trying though!

fixed the photo **

spence341 said:
Have you looked here?
http://www.repairsuniverse.com/htc-incredible-droid-power-button-replacement.html
For $15, you get the part, pry tool and instructional video.
Click to expand...
Click to collapse
This site is where I got myne. I deff reccomend it.

Hitmanthe3rd said:
This site is where I got myne. I deff reccomend it.
Click to expand...
Click to collapse
Again..... i dont need the plastic part, i need the electronic component.

Check for continuity between the 2 solder contacts with a DMM

m52 power! said:
Check for continuity between the 2 solder contacts with a DMM
Click to expand...
Click to collapse
Will do, thank you.

Having similar problems with mine. Still works normal but have to push down pretty hard to bring up power menu as well as waking the device. Wasn't untilled I opened it up that I realized it was the actual button on the board that is bad.
Good luck and please keep us updated with your repair.
Sent from my CM7 Droid Incredible using XDA Premium App

GooTz66 said:
Having similar problems with mine. Still works normal but have to push down pretty hard to bring up power menu as well as waking the device. Wasn't untilled I opened it up that I realized it was the actual button on the board that is bad.
Good luck and please keep us updated with your repair.
Sent from my CM7 Droid Incredible using XDA Premium App
Click to expand...
Click to collapse
Will do,
I can do a walk-through for the repair process as-well if its actually useful.

m52 power! said:
Check for continuity between the 2 solder contacts with a DMM
Click to expand...
Click to collapse
DMM'd all 5 pins with all 5 pins both while pressing the button and not.
Connectivity on all.
Time for part searching..

-Win-
http://search.digikey.com/scripts/DkSearch/dksus.dll?Detail&name=P12279SCT-ND

Ordered a couple extra buttons.
If it turns out to be a good fit, ill fix 3 phones.

^Gotta love Digikey... tons of components.
That almost doesn't look like the right part though in the digikey pictures. Looks like it has 4 pins instead of 5.
Check out the data sheet for the P7C: http://industrial.panasonic.com/www-data/pdf/ATK0000/ATK0000CE20.pdf
Only shows 4 pins?

carngeX said:
^Gotta love Digikey... tons of components.
That almost doesn't look like the right part though in the digikey pictures. Looks like it has 4 pins instead of 5.
Check out the data sheet for the P7C: http://industrial.panasonic.com/www-data/pdf/ATK0000/ATK0000CE20.pdf
Only shows 4 pins?
Click to expand...
Click to collapse
Ha yea; i was surprised mouser didn't even have anything close.
It definitely just has 4 pins, i believe the 5th is just for mounting/was just soldered to the case. After going through thousands of these 'tactile switches', none of them had 5 pins.
AND: if you look at the techresourse teardown, their mobo revision doenst even have the 5th pin...or the ground wire from the silver box to the switch casing.

Glad to see progress is being made. I hope the repair works. Please if all goes well and works can you make a detailed step by step including all tools needed for the job? That would be awesome.
Sent from my CM7 Droid Incredible using XDA Premium App

GooTz66 said:
Glad to see progress is being made. I hope the repair works. Please if all goes well and works can you make a detailed step by step including all tools needed for the job? That would be awesome.
Sent from my CM7 Droid Incredible using XDA Premium App
Click to expand...
Click to collapse
^sure!! For some thnx meter of course

vassskk said:
Ha yea; i was surprised mouser didn't even have anything close.
It definitely just has 4 pins, i believe the 5th is just for mounting/was just soldered to the case. After going through thousands of these 'tactile switches', none of them had 5 pins.
AND: if you look at the techresourse teardown, their mobo revision doenst even have the 5th pin...or the ground wire from the silver box to the switch casing.
Click to expand...
Click to collapse
Ah ok. That's what I was thinking too that it was probably just a mount, but wasn't sure if it was a ground pin afterall or not.
Just figured I would point it out just in case so you would still have time to cancel the order if needed, but nevermind .
And yeah, a guide would be nice if somebody needed it in the future .

Missing the micro sd card? Check this out!

If you're getting this phone or thinking about it and have doubts because of no sd slot this is the answer. Support these guys and get your micro sd card back!
http://www.kickstarter.com/projects/andyfei/mini-microsd-reader-for-android-smartphones-and-ta
Sent from my EVO using xda premium

IMO, this is definitely cool but more novelty than useful. I haven't rooted my GNote 10.1 yet but I have noticed that I cannot move my apps to the SD card. Since both this and my One will be on Jelly Bean, I suspect to encounter the same roadblock. Maybe I'm a minimalist and don't really recognize it, but I don't like the idea of having to add that to my keyring.
Sent from my GT-N8013 using Tapatalk 2

I see its usefulness in loading up an SD card with a couple movies or tv shows - watching them and then replacing them with others. Keeps the content off the device and can load up to 64gb of content without touching the phones storage. pretty neat!

I like it because I have over half of my 64gb card filled with music and even though I do have it uploaded to Google music I use neutron to play it and right now there's no way to stream it to neutron
Sent from my EVO using xda premium

There was already thread on this in general section. Few of us have contributed so should get it in July.

Just contributed. I like to do my TiBu backups to SDcard among other things.

DiggerG said:
Just contributed. I like to do my TiBu backups to SDcard among other things.
Click to expand...
Click to collapse
Cool, reached the second stretch goal.

OK10 said:
cool, it is useful. because i have the same question
Click to expand...
Click to collapse
Sure.

I hope one of the big boys electronic companies don't steal his ideas. I'm sure they can have a similar product out in two seconds flat.
Sent from my HTC One using xda app-developers app

What similar product?
Sent from my GT-I9300 using xda app-developers app

Just backed $12 is not a bad price including delivery

fazzxx said:
Just backed $12 is not a bad price including delivery
Click to expand...
Click to collapse
Same here just backed them up since I bought my HTC One 2 days ago. With 32GB the phone should have enough for everything and then when I want to watch some videos I can just plug in my Microsdcard 32GB from my old Captivate Glide and have access to all my Videos. I must say I really like the idea.

I really don't like it. It looks atrocious and leaves itself open to be broken very easily. Why can't they just make a smaller connection and have a cable that wrap around to the back of the device which then connects to what we already have available in flash drives?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
This is a really rough sketch, but what you have here is the smallest connection possible (Very little sticks out) and a flat cable then wraps around to the other side of the device to the the actual flash memory module or whatever. It could be anything like a card reader or even what is found on the inside of a flash drive. (Which is already really small) The housing containing this could have an adhesive side so it can stick to the device. There are adhesives that basically don't lose their stickiness so you can remove it when you're done and reattach it when you want to.

tkoreaper said:
I really don't like it. It looks atrocious and leaves itself open to be broken very easily. Why can't they just make a smaller connection and have a cable that wrap around to the back of the device which then connects to what we already have available in flash drives?
This is a really rough sketch, but what you have here is the smallest connection possible (Very little sticks out) and a flat cable then wraps around to the other side of the device to the the actual flash memory module or whatever. It could be anything like a card reader or even what is found on the inside of a flash drive. (Which is already really small) The housing containing this could have an adhesive side so it can stick to the device. There are adhesives that basically don't lose their stickiness so you can remove it when you're done and reattach it when you want to.
Click to expand...
Click to collapse
You do realize you can buy the device then simply use a cable extension to place it on the rear. If the cable does not exist you can simply make an extension yourself or simply use adapters to get the required connections needed.

very nice idea

tkoreaper said:
I really don't like it. It looks atrocious and leaves itself open to be broken very easily. Why can't they just make a smaller connection and have a cable that wrap around to the back of the device which then connects to what we already have available in flash drives?
Click to expand...
Click to collapse
Even if that were physically possible, the phone will power the OTG card reader for as long as it's plugged in. Not only would your phone never go into deep sleep, it would keep the 5V boost converter turned on indefinitely. The battery life on that setup would suck.
The product being Kickstarted seems to be meant for swapping files into/out of onboard flash or being actively used (watching movies, torrenting from public wifi, etc)

pokey9000 said:
Even if that were physically possible, the phone will power the OTG card reader for as long as it's plugged in. Not only would your phone never go into deep sleep, it would keep the 5V boost converter turned on indefinitely. The battery life on that setup would suck.
The product being Kickstarted seems to be meant for swapping files into/out of onboard flash or being actively used (watching movies, torrenting from public wifi, etc)
Click to expand...
Click to collapse
I don't know where I went wrong, but you're confused about my idea. It is essentially the SAME THING as the kickstarter device... Only difference is the way it looks. Instead of plugging in a device which then hangs directly out of the port you have something that sticks out only a faction of the other device which then sticks on the backside of the device... It is out of your way and less likely to get damaged.

tkoreaper said:
I don't know where I went wrong, but you're confused about my idea. It is essentially the SAME THING as the kickstarter device... Only difference is the way it looks. Instead of plugging in a device which then hangs directly out of the port you have something that sticks out only a faction of the other device which then sticks on the backside of the device... It is out of your way and less likely to get damaged.
Click to expand...
Click to collapse
Of course it's just like the Kickstarter device. You wouldn't want to leave it plugged in all the time either.

pokey9000 said:
Of course it's just like the Kickstarter device. You wouldn't want to leave it plugged in all the time either.
Click to expand...
Click to collapse
I'm aware, but I'm confused why it was even mentioned. Nothing I said insinuated that that device was going to be there semi-permanently. The only thing the market offers now is either a dongle or a device like this kickstarter one. The KS device is moving in the right direction, but having a device protrude out of a fragile connection bothers me. My idea helps to fix this issue.

tkoreaper said:
I'm aware, but I'm confused why it was even mentioned. Nothing I said insinuated that that device was going to be there semi-permanently. The only thing the market offers now is either a dongle or a device like this kickstarter one. The KS device is moving in the right direction, but having a device protrude out of a fragile connection bothers me. My idea helps to fix this issue.
Click to expand...
Click to collapse
Then you should go make one and create a project on Kickstarter!
Personally, I like the accessibility of this device. It works much like a current USB flash drive. Plug in to xfer files and then remove.
~ Sent from the HTC One ~

xxxda-developers.com site issues

Hey guys,
I was really in the mood to check out some raunchy phone porn at www.xxxda-developers.com but I've found that the site is down. Bit of a bummer. Anyway just thought I would bring attention to the issue and see if any developers here knew about it. Is there an ETA on bringing the website back up again?
Cheers.

stephendt0 said:
Hey guys,
I was really in the mood to check out some raunchy phone porn at www.xxxda-developers.com but I've found that the site is down. Bit of a bummer. Anyway just thought I would bring attention to the issue and see if any developers here knew about it. Is there an ETA on bringing the website back up again?
Cheers.
Click to expand...
Click to collapse
nice, troll.. but in wrong section.. you should have tried here http://forum.xda-developers.com/forumdisplay.php?f=261

stephendt0 said:
Hey guys,
I was really in the mood to check out some raunchy phone porn at www.xxxda-developers.com but I've found that the site is down. Bit of a bummer. Anyway just thought I would bring attention to the issue and see if any developers here knew about it. Is there an ETA on bringing the website back up again?
Cheers.
Click to expand...
Click to collapse
@overground....
Your call mate

egzthunder1 said:
@overground....
Your call mate
Click to expand...
Click to collapse
Our server admin has been fapping around trying to bring only the best of the best to your mobile devices.
@pulser_g2 is hard at work remedying the tissue...I mean issue. :cyclops:

overground said:
Our server admin has been fapping around trying to bring only the best of the best to your mobile devices.
@pulser_g2 is hard at work remedying the tissue...I mean issue. :cyclops:
Click to expand...
Click to collapse
Sounds like the problem's a bit slippery. Better mop that up before it gets out of hand.

willverduzco said:
Sounds like the problem's a bit slippery. Better mop that up before it gets out of hand.
Click to expand...
Click to collapse
Lol

He's been busy with the problem, banging it into submission. Look for something new in about 9 months.

This thread needs someone with a seafoam green username!

stephendt0 said:
Hey guys,
I was really in the mood to check out some raunchy phone porn at www.xxxda-developers.com but I've found that the site is down. Bit of a bummer. Anyway just thought I would bring attention to the issue and see if any developers here knew about it. Is there an ETA on bringing the website back up again?
Cheers.
Click to expand...
Click to collapse
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my iPhone :silly: don't flame me
wanna hang out with us? click here

stephendt0 said:
Hey guys,
I was really in the mood to check out some raunchy phone porn at www.xxxda-developers.com but I've found that the site is down. Bit of a bummer. Anyway just thought I would bring attention to the issue and see if any developers here knew about it. Is there an ETA on bringing the website back up again?
Cheers.
Click to expand...
Click to collapse
Yes the site is currently down due to the front end server known as Wendy 1331 being overcome by too many members logging in. Wendy frequently goes down all the way and the back end server also gets choked by exceptional flows. The admins will reboot the system soon, as they are sick of having members' issues rammed down their throats.
A re-opening party will be held at the site offices at 10PM. Please do not come too soon as we have exciting preparations to do. At the inaugural opening of our slick portal we had a fancy dress party. I was going to dress as Super Woman, but I was so excited I forgot and came in my pants.
Mike

MikeChannon said:
Yes the site is currently down due to the front end server known as Wendy 1331 being overcome by too many members logging in. Wendy frequently goes down all the way and the back end server also gets choked by exceptional flows. The admins will reboot the system soon, as they are sick of having members' issues rammed down their throats.
A re-opening party will be held at the site offices at 10PM. Please do not come too soon as we have exciting preparations to do. At the inaugural opening of our slick portal we had a fancy dress party. I was going to dress as Super Woman, but I was so excited I forgot and came in my pants.
Mike
Click to expand...
Click to collapse
LMAO!! Another classic!!! :good::laugh:

jerdog said:
He's been busy with the problem, banging it into submission. Look for something new in about 9 months.
Click to expand...
Click to collapse
9 months is an awfully long time. Better hope we get a stable release. In the meantime, can we post pics here? I found this nice picture of a naked Galaxy S2, oh my

stephendt0 said:
9 months is an awfully long time. Better hope we get a stable release. In the meantime, can we post pics here? I found this nice picture of a naked Galaxy S2, oh my
http://img41.imageshack.us/img41/6629/xgw5.jpg
Click to expand...
Click to collapse
Careful, or you just may wake up @AdamOutler

Oeh noooo!
Sent from my HTC Desire C using XDA Premium 4 mobile app

stephendt0 said:
9 months is an awfully long time. Better hope we get a stable release. In the meantime, can we post pics here? I found this nice picture of a naked Galaxy S2, oh my
Click to expand...
Click to collapse
Oh yeah, the USB port is removed and ready to connect. I like that floppy ribbon cable. Something about the "vintage" look just does it for me. That 4-rail battery terminal is enough for any pads. Let me know if you wanna power that thing up, I've got some juice right here.

AdamOutler said:
Oh yeah, the USB port is removed and ready to connect. I like that floppy ribbon cable. Something about the "vintage" look just does it for me. That 4-rail battery terminal is enough for any pads. Let me know if you wanna power that thing up, I've got some juice right here.
Click to expand...
Click to collapse
I have to say I agree. Well if you like that, I got a treat for you. Just found a pic of a face-down, double penetration Galaxy Nexus with the battery exposed. Should just be right up your alley

The amount of innuendos in this thread is too damn high
Sent from my HTC One using XDA Premium 4 mobile app

stephendt0 said:
I have to say I agree. Well if you like that, I got a treat for you. Just found a pic of a face-down, double penetration Galaxy Nexus with the battery exposed. Should just be right up your alley
Click to expand...
Click to collapse
The CDMA variant is a bit too chunky. I prefer the curves of the GSM version.

AdamOutler said:
The CDMA variant is a bit too chunky. I prefer the curves of the GSM version.
Click to expand...
Click to collapse
I'm guessing you missed the sim card slot there Adam :good:
What are your thoughts on extended batteries? I personally find them too much of a handful, and any more than a handful is a waste.

AdamOutler said:
The CDMA variant is a bit too chunky. I prefer the curves of the GSM version.
Click to expand...
Click to collapse
He prefers it without all that junk in tha trunk...

G3 charger overheated the USB port, glad it didn't catch the phone on fire.

Album of pics:
http://imgur.com/a/IwDMx
The back cover melted where the USB port is located and it caused distortion to the pixels in the lower part of the screen.
This was with the charger that came with the phone.
Here are a few of them (hidden by default because they're pretty big):
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

My charger has been getting very hot to the touch as well. Is this a defect with the charger or the phone?

Holy crap thanks for the heads up and sorry about your phone. Running stock ROM?

Glad I use a wireless charger. Also that USB cable that came with the phone is waaaay to thick and bulky, it feels like it will break my USB port, so I just use my thin Samsung cable when on the go, no problem so far.

chrisjm00 said:
My charger has been getting very hot to the touch as well. Is this a defect with the charger or the phone?
Click to expand...
Click to collapse
I'm thinking it was a faulty component in the regulator circuit in the phone... Considering the amount of power phones these days require and store, it seems fairly universal for phones to get pretty hot while charging unfortunately.
aaronrw said:
Holy crap thanks for the heads up and sorry about your phone. Running stock ROM?
Click to expand...
Click to collapse
No problem, I didn't see anything on Google about this so I figured I'd post it. Thanks though haha. Yep, stock rom (and stock charger/cord).
siraltus said:
Glad I use a wireless charger. Also that USB cable that came with the phone is waaaay to thick and bulky, it feels like it will break my USB port, so I just use my thin Samsung cable when on the go, no problem so far.
Click to expand...
Click to collapse
Coincidentally, I've been trying to get a wireless charging back and wireless charger since I got the phone hah. But, I'm glad this happened now and not down the road possibly after the warranty expired or something.

Have you contacted LG for a replacement?

DigitalChris602 said:
Have you contacted LG for a replacement?
Click to expand...
Click to collapse
I've been trying to email them all day through their support form, but it keeps saying the submission form is unavailable:
Kinda annoying hah. If I still can't get anything through soon, I'm going to call when I get a chance later tonight.

Well thats confidence inspiring.

I would speak to a manager with T-Mobile and make a post on G+ T-Mobile section. Usually when I've seen this it's with aftermarket batteries or the maybe the wrong charger. I've noticed phone charger get warm at times better never hot. Then again the cheap hockey puck wireless chargers got real hot. I sent them back. They didn't work. My wireless Tylt charger gets my phone warm sometimes.

johnmurrayvi said:
I've been trying to email them all day through their support form, but it keeps saying the submission form is unavailable:
Kinda annoying hah. If I still can't get anything through soon, I'm going to call when I get a chance later tonight.
Click to expand...
Click to collapse
If you are in the US, you can live chat with them on the LG USA website for RMA/Repairs.

johnmurrayvi said:
Album of pics:
http://imgur.com/a/IwDMx
The back cover melted where the USB port is located and it caused distortion to the pixels in the lower part of the screen.
This was with the charger that came with the phone.
Here are a few of them (hidden by default because they're pretty big):
Click to expand...
Click to collapse
Were you having any trouble charging before? For example did your phone charge super slow/fast? Or did it completely lose charge overnight?

rockstarpotion said:
Were you having any trouble charging before? For example did your phone charge super slow/fast? Or did it completely lose charge overnight?
Click to expand...
Click to collapse
Nope, no problems at all...
Semantics said:
If you are in the US, you can live chat with them on the LG USA website for RMA/Repairs.
Click to expand...
Click to collapse
Thanks. I just did a "live chat" with them a little bit ago. It was not particularly helpful, as I want to make sure they're aware that this could be a fire hazard. It was actually incredibly frustrating... I'm tempted to post the log of the chat. The representative said the same thing four or five different times and then I gave up. And, I'm 99% sure he didn't look at the pictures I linked in the chat.
sweets55 said:
I would speak to a manager with T-Mobile and make a post on G+ T-Mobile section. Usually when I've seen this it's with aftermarket batteries or the maybe the wrong charger. I've noticed phone charger get warm at times better never hot. Then again the cheap hockey puck wireless chargers got real hot. I sent them back. They didn't work. My wireless Tylt charger gets my phone warm sometimes.
Click to expand...
Click to collapse
I'm seriously considering making some sort of post on G+ now, mainly directed at LG, because I'm really frustrated with their support as of now. I still can't send an email (getting the same error message), their consumer support phone lines close at 12 CST, and the chat I had a little while ago was pretty ridiculous. I'm probably going to have to get the phone exchanged through T-Mobile, but still, LG should know about the problem in case it isn't isolated... I also don't think it's reasonable for me to have to pay T-Mobile, or LG for that matter, to get this replaced... and I'm betting they'd send a refurbished phone anyways.
Getting really fed up with the situation already.

Edit: I should read before I ask questions

ThePagel said:
Edit: I should read before I ask questions
Click to expand...
Click to collapse
You didn't read. That's it. Go to your room and no phone for a week lol.
BAD ASS G3

I just made a Google+ post (here). Hopefully they'll respond.

I just read your story and wanted to let you know that tmobile offers loaner phones not sure of the cost. I know its not right that you need to pay for a loaner when its their issue but maybe they will reimberse you. And have you contacted tmobile about an exchange. They send you a replacement then you send defective unit back in the same box that new phone came in and shipping is already paid.
Sent from my LG-D851 using XDA Free mobile app

johnmurrayvi said:
I just made a Google+ post (here). Hopefully they'll respond.
Click to expand...
Click to collapse
You need to post +T-Mobile in the T-Mobile G+ section. They will reply quick.

sweets55 said:
You need to post +T-Mobile in the T-Mobile G+ section. They will reply quick.
Click to expand...
Click to collapse
Thanks for the heads up. I re-shared it there and to the LG and a couple of the LG G3 communities as well.

Well, I finally ended up posting on Twitter and Facebook.
Tweet. So far, only T-Mobile's support commented on it.
Facebook post. LG actually acknowledged it, but it seems like kind of a cookie cutter response.
More importantly, this apparently happened to someone else on Reddit a few days after it happened to me. So I'm not sure how isolated of an issue it is anymore...

I think you've given LG enough notice and time. May be time to go to the media, see if that doesn't light a fire under them.
Oh no I di'int!

S pen put in backwards....

So this has been posted only once somewhere else, but unfortunately not on XDA. I accidentally put my s pen in my phone backwards and it was stuck. Of course, I frantically pulled it out, but the end is now stuck inside the phone and will not come out.
Anyone have any advice? Would I be able to take it back under a 14 day return or warranty it? This really sucks right now.
So I advise you all not to do what I did.

Okay, so what I suggest is putting super glue on the tip of your s pen and putting it in there. Maybe gorilla glue and use it to fish it out?

willbs94 said:
So this has been posted only once somewhere else, but unfortunately not on XDA. I accidentally put my s pen in my phone backwards and it was stuck. Of course, I frantically pulled it out, but the end is now stuck inside the phone and will not come out.
Anyone have any advice? Would I be able to take it back under a 14 day return or warranty it? This really sucks right now.
So I advise you all not to do what I did.
Click to expand...
Click to collapse
You ain't the only one bud.
http://forum.xda-developers.com/showthread.php?t=3184490

From what I read it's not coming out. The design of the locking and the pens design missed this lol.
Sent from my SAMSUNG-SM-N920A using XDA Free mobile app

So I was able to get my pen out but the sensors and locking mechanism is now broken. Pen still works. You must turn off Sale pen detection I believe.
Sent from my SAMSUNG-SM-N920A using XDA Free mobile app

willbs94 said:
So this has been posted only once somewhere else, but unfortunately not on XDA. I accidentally put my s pen in my phone backwards and it was stuck. Of course, I frantically pulled it out, but the end is now stuck inside the phone and will not come out.
Anyone have any advice? Would I be able to take it back under a 14 day return or warranty it? This really sucks right now.
So I advise you all not to do what I did.
Click to expand...
Click to collapse
I was specifically warned not to do this by my best buy sales person. I thought, well, let me see if there's resistance before it gets stuck...Nope! Like an idiot, I broke it off in there. The good news is that Samsung will repair it for a cost. I'll let you know how much. Call it an "idiot tax"

taylor7667 said:
I was specifically warned not to do this by my best buy sales person. I thought, well, let me see if there's resistance before it gets stuck...Nope! Like an idiot, I broke it off in there. The good news is that Samsung will repair it for a cost. I'll let you know how much. Call it an "idiot tax"
Click to expand...
Click to collapse
This made me laugh. :thumbup:

I put my pen in backwards and had it stuck although I didn't break the end by forcing it out. I tried to exchange it at Best Buy, but was turned down. I called Samsung Support and they created a 2-day shipping label for me to send them the phone. I sent them the phone 8/26 and it is scheduled to arrive in my hands 9/10 which means I will be apart from my phone for 16 days. I was not charged for the repair nor the shipping to and from the repair center.

Blue circle explains it all...
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Guys there is a way to get it out without breaking it.
https://youtu.be/oEUaeGYhTlk

Euphoria64 said:
Guys there is a way to get it out without breaking it.
https://youtu.be/oEUaeGYhTlk
Click to expand...
Click to collapse
Thanks for the link. I would never be stupid enough to put it in backwards but just in case I let someone use my device and they do, this is great info.

Yes, I thought I would never be stupid enough to put it in backwards either. But rushing to clear out from one meeting on the way to another one, talking to some folks at the same time, in backwards it went.
My only gripe with Samsung is there is absolutely NO difference in resistance inserting it backwards or forwards, although I'm not sure it would be possible to do that and keep the flush fitting s-pen.
I used the drinking straw method to remove my s-pen, and the internals of the phone are fine. Thank you Internet for saving my device!
Sent from my SAMSUNG-SM-N920A using XDA Free mobile app

I've seen many videos confirming the paper method works to fix this issue. Your post is the first I've heard that the straw method also works. It is the ease in which this mistake can be made that is the design flaw.

4 hour old note 5... at a bar with co-worker. he dares me to put it in backwards. i foolishly did. got stuck. was able to remove it after some force and playing around. works, but phone has no detection of in/out as expected. called ATT and their sending me a replacement. had the rep state on the record the pen was "stuck inside device, and now that it has been removed has broken phone-to-pen sync"
blah :-\

simbill said:
4 hour old note 5... at a bar with co-worker. he dares me to put it in backwards. i foolishly did. got stuck. was able to remove it after some force and playing around. works, but phone has no detection of in/out as expected. called ATT and their sending me a replacement. had the rep state on the record the pen was "stuck inside device, and now that it has been removed has broken phone-to-pen sync"
blah :-\
Click to expand...
Click to collapse
Lol, my story is similar to yours. I first read about the issue and didn't believe it could be that easy to render the spen useless. It was that easy. Customer support came through for me. Not a big issue anymore since there is a known easy way to fix.
Sent from my SAMSUNG-SM-N920A using Tapatalk

serpent2005 said:
Lol, my story is similar to yours. I first read about the issue and didn't believe it could be that easy to render the spen useless. It was that easy. Customer support came through for me. Not a big issue anymore since there is a known easy way to fix.
Sent from my SAMSUNG-SM-N920A using Tapatalk
Click to expand...
Click to collapse
Crazy right? I didn't even go THAT far into the device. Our eyes wide in shock and amazement as we tried to process what had just happened. It was just as I was wrapping up the showing off features and screen bit too. Damn, maybe next time lmao. Att got my back though, lucky !

willbs94 said:
So this has been posted only once somewhere else, but unfortunately not on XDA. I accidentally put my s pen in my phone backwards and it was stuck. Of course, I frantically pulled it out, but the end is now stuck inside the phone and will not come out.
Anyone have any advice? Would I be able to take it back under a 14 day return or warranty it? This really sucks right now.
So I advise you all not to do what I did.
Click to expand...
Click to collapse
Take it to your local repair store. They can have it back to you in no time. If you are in Montana I can help