I had posted this in someones thread just thought I would rephrase the topic. Just got of the phone with sprint after 2 hours of troubleshooting. They made be restart my phone a million times didn't work, they made me reactivate the phone didn't work, and finally got transfered to someone with a bit of knowledge and its been working so far.
what they did with me on the was:
1. go to settings
2. system updates
3. update profile
4. restart
It hasn't gone to **** yet hope this works for the long run not for now.
Once again this is temporary fix until they figure out whats going on with the phones.
Its a samsung phone, for some reason they have some of the weakest gps signal I've dealt with...
it's because it's a cdma samsung phone. every single cdma samsung phone i've ever used or owned has had absolute terrible gps signal and support. granted, this phone has the best gps signal of any cdma samsung phone i've used yet, it's still ****ty in comparison with HTC.
gsm samsung phone dont seem to be plagued with terrible gps support.
I agree, I just switched from a HTC EVO 3D and never had any problems. That sucks because it's a great phone.
HTC EVO and evo3d, moto photon never had GPS problems, my samsung moment and ET4g always have, cdma has nothing to do with it.
I think one of the biggest things Samsung really needs to improve upon is software development and programming. Compared to other smartphone manufacturers, they suck at it.
Thats amazin...Ive never had a problem with GPS thru Sprint on all my EVO phones and now the Galaxy...Ive had many a custom Roms on here and still never a problem...Locks in Seconds...Only problem was with the ICS builds ...but there was a fix for that ...So now still on a ICS build fb21...Locks in seconds...
evo 3d no problems at all. the moment i switched to e4gt i started have problems with it locking on with stock brand new phone. have a new one now and it started doing the same crap again i'm using the fb21 before the fb17/15 and the same thing. i have learn to just do the quck fix and live with it until theres a permanent fix for this problem.
I have my E4GT flashed onto Boost mobile. The GPS has NEVER worked. When I try to update my profiles, I get an Error saying "Error: Client Authentication Error"
So, I assume it's because I'm on Boost.
Anyone know of a way to update my stuff? Maybe get this GPS working?
Qbanitolaz said:
I had posted this in someones thread just thought I would rephrase the topic. Just got of the phone with sprint after 2 hours of troubleshooting. They made be restart my phone a million times didn't work, they made me reactivate the phone didn't work, and finally got transfered to someone with a bit of knowledge and its been working so far.
what they did with me on the was:
1. go to settings
2. system updates
3. update profile
4. restart
It hasn't gone to **** yet hope this works for the long run not for now.
Once again this is temporary fix until they figure out whats going on with the phones.
Click to expand...
Click to collapse
Not to burst your bubble, but people that have GPS issues almost always try to update their profile and or restart the phone. That's kinda basic I would think. Typically the issues are with the radio like people pointed or the drivers if flashing different ROMs. THis used to be a huge issue on CM7 back on EVO I remember.
Leejin said:
I have my E4GT flashed onto Boost mobile. The GPS has NEVER worked. When I try to update my profiles, I get an Error saying "Error: Client Authentication Error"
So, I assume it's because I'm on Boost.
Anyone know of a way to update my stuff? Maybe get this GPS working?
Click to expand...
Click to collapse
Even though you are on Boost, the software and qpst for the E4GT is still set for Sprint. You have only manually changed the important parts to connect to the network.
You cannot update Sprint profile and PRL through the phone for boost. The way to "update your profile" would be to reset the APN settings and re-provision the device.
Running fb21 with little issue with GPS, no stupid fixes, it just worked. Un like other updates....just saying.
-jr
wow back to the same crap again with the new e4gt this is frustrating i thought a new phone later it will work but still the same crap. does anyone know pf a better fix than this before i go hostile on sprint. they still try to tell me its the area i live in. i just lost my evo 3d thats why i got this phone and never had one problem at all.
Related
I bought an Evo back 2 weeks ago and went through the whole 4g fiasco, but I was unable to fix it. The furthest I got was my 4g would try to obtain an ip address but never get it.
So I got a replacement Evo today and right out of the box (Software .6) the 4g was not working. It would scan-connecting-authorizing - - - Then nothing it would just go back to scan -connecting - auth --- scan and so on.
So I did the full root +nand unlock
Then did Whitlock method, then flashed DC newest ROM.
Wimax is still repeating the same things for me.
MY username/pass are good.
My DEV MAC is a little different though.
It matches both on the software and behind the battery. DEV MAC - 38:E78:**:**:**
I have done profile update numerous times, I have applied the permission fix, I have renamed the Tree file, I have factory reset my phone.
Nothing I do will allow me to connect successfully to 4g.
My wife has her 4g. I rooted/nand then did whitlock, then flashed over to the newest DC ROM and her phone connects to 4g just fine.
Any Idea's?
I called Sprint and they sent me to the highest tech and she said she doesn't know what to do for me, figures...
sounds like it might be an account problem on their end, unless you and your wife are on the same plan. unless you are, and then try her credentails.
nenn said:
sounds like it might be an account problem on their end, unless you and your wife are on the same plan. unless you are, and then try her credentails.
Click to expand...
Click to collapse
Yes me and my wife are on the same family plan.
And Sprint said everything looked fine on their end
when you get a chance, check the value of "Current username" in
Settings->About Phone->Phone Identity
on both phones. see if they match, if not, bother the hell out of sprint. unless youg et it fixed first
Wait the identity should or should not match?
Mine is different than my wifes.
Anybody got an answer to this question?
iceat said:
I bought an Evo back 2 weeks ago and went through the whole 4g fiasco, but I was unable to fix it. The furthest I got was my 4g would try to obtain an ip address but never get it.
So I got a replacement Evo today and right out of the box (Software .6) the 4g was not working. It would scan-connecting-authorizing - - - Then nothing it would just go back to scan -connecting - auth --- scan and so on.
So I did the full root +nand unlock
Then did Whitlock method, then flashed DC newest ROM.
Wimax is still repeating the same things for me.
MY username/pass are good.
My DEV MAC is a little different though.
It matches both on the software and behind the battery. DEV MAC - 38:E78:**:**:**
I have done profile update numerous times, I have applied the permission fix, I have renamed the Tree file, I have factory reset my phone.
Nothing I do will allow me to connect successfully to 4g.
My wife has her 4g. I rooted/nand then did whitlock, then flashed over to the newest DC ROM and her phone connects to 4g just fine.
Any Idea's?
I called Sprint and they sent me to the highest tech and she said she doesn't know what to do for me, figures...
Click to expand...
Click to collapse
To answer your question (the post title) -- "be pissed off."
Your situation is really strange and it sounds like you've tried a lot of the "fixes" here for 4G.
What area are you in?
Have you tried Settings->Update->Update Profile (and PRL) ?
RanEnRui said:
To answer your question (the post title) -- "be pissed off."
Your situation is really strange and it sounds like you've tried a lot of the "fixes" here for 4G.
What area are you in?
Have you tried Settings->Update->Update Profile (and PRL) ?
Click to expand...
Click to collapse
Yea man, I am in Dallas/Ft. Worth
My wifes phone has great 4g service just blocks form our house.
I got her phone, and root/nand unlocked it, then used whiteslack method, then flashed DC 3.2.3
Working like a charm.
Anyways I did the same for my replacement Evo. (Came with .6 software out of box) OUT OF BOX 4g was not working!
So I said to hell with it I will fix it on my own with help here from XDA.
So to no avail I still have not been able to fix it.
After talking to Sprint in person they told me to hang onto my phone becuase they are coming out with a patch that will fix my 4g because now it is a known problem. So I am hoping when the patch comes out it will not break my root/nand. But damn its pissing me off.
bump
10char
So for the past 2 weeks I am having issues that basically render my phone unusable for 99% of the reasons I bought it. Posted a thread before but I think it got lost when the forums were having some instability around that time...
My 3g connection will NOT stay up. I did nothing to provoke this. No system changes. The sequence of events:
-Went out of the country with my phone on airplane mode the whole time
-Got back, a day or two later had an incorrect timestamp on my incoming SMS (they were showing up +3 hours)
-Called customer service, she activated a tester phone and confirmed that it was a system-side issue on the incoming SMS (somehow they were getting a timestamp from the system where my number is located, in Eastern time, while I am actually located in Pacific nowadays).
-Put in a trouble ticket after 2 hours trying to solve the SMS issue over the phone.
-Next day, my 3g connection begins dropping CONSTANTLY. As it stands, it won't stay connected more than 30 seconds. It will cycle to 1x sometimes, and then drop to a basic-service-only.
-Tried reinstalling my ROM several times to no effect.
-Started experiencing some very strange noises in SOME calls, such as it sounding like a chainsaw when the other person is talking. Happens very sporadically.
-Just today I found some instructions here for correcting my NAM settings, which were actually messed up as it turns out, but didn't fix anything.
At this point I actually have the phone unrooted and back to factory default everything, with no change. I've got a warranty replacement phone coming in shortly, but I'd still rather keep this one if I'm able to.
Is there anything I haven't tried that might be the case on my end? Has anyone seen this problem before? Has my phone antenna simply gone belly-up, or is this something that might still be fixed at some deep system-setting level, or with further calls to tech support?
So... I guess that's a no?
Gornul said:
So... I guess that's a no?
Click to expand...
Click to collapse
Had the same problem with my phone before I rooted my phone and starting to apply ROM's. I havent had a problem since. But when I had that problem, I would just keep turning on and off the 3g and it would stay for a while. It was just a quick fix but it worked. Off subject how did you unroot your phone and put it back top stock?
My phone just started doing this this yesterday. Whenever I reboot it, it'll come up, switch to 1x mode. After a while it'll try to switch to 3g mode, fail, switch to no service, and then either go to just basic voice with no data or back into 1x mode. I've tried updating the radio, switching roms, dialing *228, nothing seems to help.
Jager, instructions on a full reset are right here under section 6. I'm not sure why it's struck out. Definitely suggest poking around more first.
New phone's in and still having major connectivity issues. The SMS timestamp remains as it was, and I can't get (steadily) more than like 35kbps. I'll occasionally bump to 500kbps for a quick spurt, and then my connection will drop entirely and struggle to get back up to 35kbps. My wife's Incredible works perfectly fine in the exact same locations, too, so this is something that absolutely has to be on Verizon's side, specific to my line.
Me too
My phone has also been experiencing the loss of 3G service as well. I checked my wife's Moto Droid 1 and it was also having difficulty connecting as well. I called Verizon and they were absolutely no help whatsoever. I am either getting nothing or 1X in places where I have always had 3G. This is very frustrating. I have flashed 3 different ROMs (all of which have worked fine in the past), but the result always seems to be the same. Anyone else out there with this issue?
khukman said:
My phone has also been experiencing the loss of 3G service as well. I checked my wife's Moto Droid 1 and it was also having difficulty connecting as well. I called Verizon and they were absolutely no help whatsoever. I am either getting nothing or 1X in places where I have always had 3G. This is very frustrating. I have flashed 3 different ROMs (all of which have worked fine in the past), but the result always seems to be the same. Anyone else out there with this issue?
Click to expand...
Click to collapse
Someone help! Same issue! I can no longer get data....PERIOD. I have to stay connected to wifi, or I don't get my emails, internet, etc.
Need to fix this!
3G connection issues
I just got off the phone with Verizon Tech support. They are CONVINCED that it is an issue with my phone (and my wife's). Gee, how can 2 different phones, from different manufacturers have the SAME issue at the SAME time? Hmm, doesn't sound very promising to me.
They are sending out a replacement for my wife's Moto Droid to see if it is a phone issue (she has been having other issues with it anyway...). If hers improves, I may send mine back, but I don't want to have to unroot, etc. Plus I like the Super-Amoled screen . When did trouble-shooting turn to "replace the hardware first" ???
Regards!
This happened to me recently as well and was fixed with a factory reset.
I am rooted with S-off, so a normal factory reset via Menu->Settings->SD & Phone Storage-> Factory Data Reset didn't go well for me. Not sure of the exact reason, but I just followed the instructions in this post to restore: http://forum.xda-developers.com/showthread.php?t=786436
Programming your phone by dialing *228 is necessary afterwards as well, as khukman states below. Thanks for pointing that out.
After I completed this, I redid root, restored my nandroid backup and didn't lose a thing, plus my 3G is working again!
*A fair warning: Doing this formats the internal storage (emmc). I'd recommend backing up any photos, music, etc that you have stored on emmc before doing this!
Sent from my Droid Incredible
So I tried the above suggestion about going back to completely stock 2.2 and I have the same results. On one hand, I am now back to S-ON and stock Froyo, so if I want to send it back to Verizon, they are none the wiser that I was rooted, but on the other hand I STILL HAVE CRAPPY 3G SERVICE!!! Man, I feel like I'm on AT&T or something LOL! I'll keep an eye on it for the rest of the day and see how it does and report back.
Back in 3G!!!!!
After getting back to stock Froyo, as described in the previous post, I was still unable to get a good 3G lock. I read in another thread where someone did a 'Factory Data Reset' and it took care of it. When you do this, you have to dial #228 and let it program your phone as it did the first time when you got it. Once I did this, I had (and still have) a solid lock on 3G like I used to. I think that it was one of the Sprint ROMs that screwed this up in the first place (the OP states that you have to backup your PRLs, etc. before installing, then re-install them afterwards). I can't remember if I did this or not, so it may be my fault after all, but regardless, I am thrilled that once again I have a connected smartphone thanks to the resources contained on XDA!
Regards!
I myself am now rocking a refurb that has no trouble at all... A complete revert to stock did absolutely nothing to resolve my trouble.
Though I didn't try doing a factory reset AFTER reinstalling the stock ROM. Hmm. Maybe there was something in the cache still. I suppose in my case I'll never really know, but I'm glad you guys were able to resolve the situation with your original hardware.
Gornul said:
I myself am now rocking a refurb that has no trouble at all... A complete revert to stock did absolutely nothing to resolve my trouble.
Though I didn't try doing a factory reset AFTER reinstalling the stock ROM. Hmm. Maybe there was something in the cache still. I suppose in my case I'll never really know, but I'm glad you guys were able to resolve the situation with your original hardware.
Click to expand...
Click to collapse
Did you follow the steps in the thread I posted above? Doing that should completely format and re-image your phone. Much more than just installing a stock ROM. I myself tried so many different variations of ROMs, radios, etc and nothing did the trick until I followed that thread.
Sent from my Droid Incredible
So, i rooted my phone today, bricked it a couple times, then fixed it(this doesnt matter)
Ok, so i was really excited to get this rom:
http://forum.xda-developers.com/showthread.php?t=864445
(I got the trinity, NOTthe Frozen one)
Long story:
So, I install the rom on my phone, no problems...but it seems I'm missing something and I've looked everywhere because i can't sign into Gmail, even with WiFi...Then again, I have no service...3g, or 4g, or for calling. Absolutely no bars in one of the strongest areas of my house. I'm thinking I'm missing some type of modem... I cant find it, I think i found it previously but from a different website, and they didn't even give instructions. Please help me because this is an awesome rom and I don't want to go back to stock rom.
Short story:
-no service, or data service, either.
-Missing some type of "modem" to enable data
-Airplane mode wont turn off. When clicked, it keeps going on and off. Please help!
Thanks in advance.
Not sure if this helps but I was getting major signal drop on 4g. Come to think of it 3g too. I don't think you are missing anything if it boots up and opens. Sometimes devs make tweaks internally that may not be known to us. I know when signal is constantly searching you get major battery drain
UFE (Unidentified Flying Epic)
Well, at least it's not just me.
For me the only way I've found that reliable works is to Odin back to DI18 and start from scratch.
Unfortunately, I basically can't touch CWM afterwards, because doing anything in it seems to bring the bug back.
Hopefully there's a fix out there for those of us that are continually plagued by this rather bizarre issue.
Seems rather strange that reflashing the modem with Odin doesn't even do the trick.
Just to.let u know you said you bricked your phone a few times. If you brick a phone it doesn't come back. You can't brick a phone a couple times. To answer your question sounds lime you need to reflash the.modem. go into.settings and about phone and see what your baseband version is. It should the same as the software you are on. If you are on dk28 then it should be dk28. Also I would upgrade to eb13 since dk28 is ikd school now and to many bugs that were not fixed. Just my 2 cents. Good luck
Sent From My Evo Killer!
I've been seeing this problem for a few weeks now, with several different ROMs, including the original rooted stock ROM now. In nearly all of my recent calls, I get disconnected one or more times with the message "Call disconnected" and a "Dismiss" button. I'm thinking that this is because of my EVO and not the other side, since usually if they accidentally hang up or something the call just ends without a message box. As far as I can tell, I have good reception (at least according to the bars), and this is happening at home, where I've not had the problem before.
Does anyone know what could be causing this? My wife's EVO is not rooted, and she does not seem to be having this problem. But then again, I've not had the problem until fairly recently either. I've tried updating my profile and PRL with each new ROM, but it doesn't seem to have made a difference. Anyone have any suggestions as to how to stop this from happening?
Go into the settings menu andbupdate both your PRL and your profile. That *should* help with reception related issues.
posting & replying via the XDA Premium app.
Unfortunately, I've tried both of those things. I just did some testing today, and it seems that my phone is unable to stay connected during a phone call for more than five minutes before disconnecting, even if I don't touch the phone and just leave it sitting on a table.
Any other ideas? As far as I know, I haven't ever flashed my radio away from its default (2.15.00.11.19), and I'm currently using the leaked stock gingerbread ROM (build number 4.12.651.1 CL41771 release-keys and kernel 2.6.35.10-gaa602b7 [email protected] #1).
Maybe it's time to unroot and contact Sprint?
You can try downgrading from 2.15.00.11.19 to 2.15.00.09.01. You can download it from http://www.mediafire.com/file/jyedjkp1bm5amwm/EVO_Radio_2.15.00.09.01.zip
Afterwards, go into recovery, wipe cache & dalvik cache then flash the zip. You will be taken to the radio update screen and appear to hang. don't worry or get impatient. After it is finished, you will reboot into recovery and see the words "clearing cache" at the top of the screen. Simply select reboot and then you will boot to your homescreen. The initial boot will take a tad longer since it will be rebuilding the dalvik.
Hmm... I'm hesitant to downgrade my radio because my wife has an EVO with the same radio version number and hers doesn't have this problem. Granted, she is not rooted...
I understand. I've downgraded and upgraded everything several times for testing purposes and troubleshooting purposes and have never had a problem. The only hing about flashing radios is patience and not to pull the battery. Anyway, you can always call Sprint and see if they can troubleshoot it for you from their end.
posting & replying via the XDA Premium app.
I would contact sprint @ 877-809-6696 (advanced tech supp). Ask them to push a full reprovision to your device. See if that helps any. I was having issues when when on the airave, I was unable to receive incoming calls. This corrected it. I did try all the other steps listed above without any success.
This is interesting. I unrooted to test things out before calling Sprint, and the problem went away. I was able to stay connected for an hour (where before I couldn't last longer than 10-15 minutes). Yay, fixed, right? So, I rooted again and didn't install any ROMs or anything, just rooted, and the problem came back.
So, I have a solution, but I don't like it very much because it means I need to stay unrooted. Anyone have any idea why simply rooting the phone with Unrevoked 3 (and doing nothing else) could cause calls to disconnect? I'd love to be able to root again, but I can't deal with a phone that randomly disconnects all the time.
I am interested in this as well as I am rooted using unrevoked and get disconnected as well. I do find that it mainly happens though talking to people who have service on AT&T.. Quite wierd. All I hear is a beep then disconnected. This happens when I first place a call and it rings once or twice then beep, disconnected...
This may not be related to rooting. I'm still communicating with Sprint about this issue, and along they way they replaced my phone entirely, and the problem is still happening. Very frustrating, but it makes it very clear that the problem actually has nothing to do with the hardware. I'm pretty sure there is some network configuration problem on their end now. I'm waiting to root my new phone until this issue has been resolved. It is killing me!
KingFunderberk said:
This may not be related to rooting. I'm still communicating with Sprint about this issue, and along they way they replaced my phone entirely, and the problem is still happening. Very frustrating, but it makes it very clear that the problem actually has nothing to do with the hardware. I'm pretty sure there is some network configuration problem on their end now. I'm waiting to root my new phone until this issue has been resolved. It is killing me!
Click to expand...
Click to collapse
So whats the final call on this ..?
Is it Rooting , Is it network .. i am too getting psyche with this .
I'm pretty sure it is not rooting. But I don't yet know for certain what it is. Sprint thought there might be something wrong with the antenna on my phone, but they had already replaced the phone, so I think that is unlikely. They gave me a femtocell range extender to use in my house. Basically, I plug it into my broadband connection, and it is like having a mini cell tower in my house, giving me a very strong connection. Sure enough, when connected to that, I haven't had any calls drop. However, my phone still sometimes doesn't connect to the femtocell and instead connects to some other tower for some reason. My wife's phone doesn't do this, so I still think there is something wrong with my phone. I may contact Sprint again about this. ...sigh...
What is your area some area evo don't work properly like on rahim yar khan in this time connection don't work properly some signal drop and some time up i sure after few day signal work properly then problems will be solve.
My phone EVO is doing this now as well. Has anyone heard/read a solution?
greg_99 said:
My phone EVO is doing this now as well. Has anyone heard/read a solution?
Click to expand...
Click to collapse
I am having the same issue, out of the blue. No problems up until a few days ago. I'm wondering if it is maybe an issue with a certain version of the Evo. I have a version 002. Thoughts?
Greg_99 any progress on what might be causing this issue?
Ok guys so in a nutshell here's the problem. I have a rooted EVO that's I've been playing with for over two months. I used to have amazing 3G at home especially, like over 1.5 mbps minimum 800 kpbs at peak. Since about 2 nights ago after updating MikG 2.15 to 2.2 I've been stuck at 1x and can't get 3G to hold. It's not an AOSP vs Sense interpretation issue since there is an actual performance issue. Speed tests won't even load and if they do it's like 15kpbs and web sites do not load or take minutes to load google.com
4G is intact and when I went to work today I noticed in the car I got a 3G lock however speeds were around 500k so it has something to do with location but sprint as well as my 3 other phones in the house confirm it's not an area disruption. I've wiped all, calkulin wipe, reflashed, nandroid restored, EPST restored, tried different sense and AOSP, reflashed latest radio combo, prl and profile updated... Pretty much everything. If it matters I did have this problem when I first got the evo prior to rooting and sprint tech told me to so the EPST restore and that worked like magic but the problem then was my 3G didn't work anywhere, home or work.
Is there anything I'm missing or do I need to figure out how to remove all traces of root and head to sprint? (if so an tips on standard procedure would be appreciated like about sd card censoring etc)
Currently latest OTA rom rooted 4.24
Latest radio combo
Prl 60680 (which I'd like to blame actually considering 3g lock at work I think I was good with 0115 or whatever prior was but can't find file or get epst to load ##776# )
not sure to confirm hardware version if that matters cuz I've had it read out both as 003 and 002. I got the phone at the end of April rooted it may 24 via unrevoked.
Really bummed out and any advice appreciated. Once again I've spent two days googling and looking through forums and tried all options but mine seems to be resistant so please avoid the "google" it advice. One forum post on Androidforums seemed like my issue but it was also unreplied to unfortunately.
Your user profile password could have changed. It can change for a number of reasons, but one example is you to switch to a different phone on your Sprint phone line while you had somebody else root your phone for you and then switching back when he returns it. Flash to a ROM that has "Update Profile" and update you profile username.
Also sometimes you can get slower 3G speeds if you let your phone "Update PRL". So cancel the PRL update if your phone tries to update after you "Update Profile".
TiOeM said:
Your user profile password could have changed. It can change for a number of reasons, but one example is you to switch to a different phone on your Sprint phone line while you had somebody else root your phone for you and then switching back when he returns it. Flash to a ROM that has "Update Profile" and update you profile username.
Also sometimes you can get slower 3G speeds if you let your phone "Update PRL". So cancel the PRL update if your phone tries to update after you "Update Profile".
Click to expand...
Click to collapse
Thanks for the reply. I always had the phone on me and thats why I went back to a sense rom. I've updated profile and reset it too canceling prl update. Even tried all the tweaks out there. Finally gave in and called sprint, they pushed something OTA during a battery pull probably profile cuz it did same thing on reboot. It brought me up to like 100-200 kbps since that didn't work their grand solution was offering me a free airman access point which is awesome since I didn't even know about it or ask for it but that still leaves me helpless outside my home which is where a cell phone is meant to be lol
Something to note is I just updated to the 11114 PRL posted 7/17 and I'm moving around 400-500 Kbps which is technically 3G but crap still especially when I did have fast speeds. I'm about to give up, gonna chalk it up to sprint service issues they won't admit to and it can't be throttling because my 5 lines use less than the average heavy user uses on one line. Another week of this and I'll probably have to unroot and head to store, especially if airvana doesn't help.