Related
i did this unroot method but a big problem happenend.. i cant get my USB mass storage to show up on my phone nor my computer find this device... and when i think its about it it powers my phone off... the real problem here is i wanted to take this phone back, I got it Unrooted and stock everything but it has that Synergy boot up logo this is a big problem how can i get this off without being able to use my phone to usb storage.. i reinstalled drivers everything i know its not my computer its my phone.. Anyone know how to get synergy logo off with out being rooted or anything??? this is the only prob i have other then not being able to use mass usb storage.
I believe you have to install the stock Samsung ROM that came with the phone. Search and there is a thread that I believe has the ROM you need.
Sent from my SGH-T989 using XDA App
whateric said:
i did this unroot method but a big problem happenend.. i cant get my USB mass storage to show up on my phone nor my computer find this device... and when i think its about it it powers my phone off... the real problem here is i wanted to take this phone back, I got it Unrooted and stock everything but it has that Synergy boot up logo this is a big problem how can i get this off without being able to use my phone to usb storage.. i reinstalled drivers everything i know its not my computer its my phone.. Anyone know how to get synergy logo off with out being rooted or anything??? this is the only prob i have other then not being able to use mass usb storage.
Click to expand...
Click to collapse
if u go into the general section theres an index thread with a back to root with odin for tmobile and telus puts everything back to stock
How can i reinstall stock rom...when i cant connect my phone to my pc due to my usb mass storage not working... says USB device not recognized...
Are you not able to use Odin to flash a stock kernel onto the phone?
Sent from my SGH-T989
Have you tried to go into download mode and see if Odin reads it?
Sent from my SGH-T989 using Tapatalk
Also my phone is on Stock Rom and Stock kernel, it just has the previous Kernel boot logo Synergy... and that is what i cant get off, i no longer have a rooted phone / CWM.. and on top of that cant use USB mass storage this sucks!
Yes, it doesnt do anything same as before...
from what ive read the zedomax method only flashes your recovery and a deodexed stock rom but doesnt flash the kernel which will leave the kernel you were using best bet is to head over to samsung make sure you have the newest drivers http://www.samsung.com/us/support/do...SGH-T989ZKBTMB and retry to get back into download mode to use odin using this....Take the battery back out Plug in the USB cable connected to the computer Hold down the volume up and down then Put the battery back in. You should get the option: Volume UP to continue / Volume Down for Reboot. Then try flashing back to full stock with http://forum.xda-developers.com/showthread.php?t=1350360 afterwards you can format the usb storage and the phone should be set for a return or exchange
BTW that link is for the tmobile stock
ya tried drivers no luck.. you think T-mobile will care that it has that boot loader image even though its stock rom/kernel LOL??? i mean i guess ill have to try see what they say i am gonna act like its no biggie.
I had the same problem as you, I restored back to original, but the Synergy Logo comes when the phone powers on.
My computer only charges the phone, no matter what drivers you install.
I gave up in searching how to fix it.
I'm selling it to a friend who doesn't care much about phone like I do.
Lesson learn.
Why dont you just get a new one, i am in the 15 day grace period where i can exchange for a new phone, i am just going to get the HTC Amaze, i am not to impressed with this phone, i just hope they dont care that it has that logo lol!
whateric said:
Why dont you just get a new one, i am in the 15 day grace period where i can exchange for a new phone, i am just going to get the HTC Amaze, i am not to impressed with this phone, i just hope they dont care that it has that logo lol!
Click to expand...
Click to collapse
It was passed my 15 days, and I believe they might care about the logo.
Good luck in return it. Let me know how it goes.
Yes, i'm a total noob, sorry everyone. I tried to root my T Mobile Galaxy S2 using the Kies/Odin method, and now i'm getting nothing but a screen that says "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again". I would happily follow those directions, but now Kies won't recognize my device?!?!? I also can not get back into download mode. I have no idea what to do. Is there anyone out there that can help?
Can you still turn your phone on and use it?
Sent from my SGH-T989 using XDA App
He can not use the phone
Sent from my ADR6400L using Tapatalk
Hey I was wondering if u can help my friend out it seems like u were trying to be nice but here's his story he was trying to root his phone I don't know what method but it dud require Odin and some file called Hercules witch I think is cwm but I don't know were he went wrong but now when he tries to boot up it takes him to a black screen that says in red writing Odin mode..product name sgh t898, custom binary: no , current binary Samsung official and below all that there is a phone and yellow warning symbol with it saying firmware upgrade encounter an issue. Please select recovery in kies and try again
Sent from my ADR6400L using Tapatalk
my ADR6400L using Tapatalk
This is what he gets is anyone willing to help
Sent from my ADR6400L using Tapatalk
All you need to do is flash it using Odin. Grab the stock rom from the general forum of the galaxy s2 and flash it using Odin.
Sent from my SGH-T989 using Tapatalk
Did/does Odin recognize the phone? If it does then go ahead and flash the stock Odin firmware package and that should take care of the problem. Same thing happenend to me and all you need to do is set everything up just like normal, go into DL mode and give Odin a few seconds to find a com port and hit start...just pretend the warning is not there.
I have the same thing ...
I was doing a stock upgrade through Kies, and my computer decided to be dumb and install a windows update and restart the computer... I now see the same thing, i had the stock rom, but it was rooted, and when I try to go back in Odin, it never recognizes the phone... Kies won't recognize the phone, neither will Odin... Am I just returning this phone or what?
EDIT: Nevermind, I only bought it 2 days ago, so I just exchanged the phone
Yes, you can flash from that screen -- I managed to brick my Vibrant that way a number of times, and as long as you get that screen (or the Android digging screen) it's recoverable. KIES should be able to recover it as should Odin -- if it DOESN'T work turn OFF the computer (all the way off) and restart it then try again.
Samsung's USB drivers have a habit of getting confused and causing flash failures both in KIES and Odin.
Be aware that if you're trying to use KIES and the "latest" firmware is a non-wipe firmware (as the updates from T-Mobile are) it will happily load onto the phone something that will bootloop into the stock recovery and refuse to start! If you get hosed like this you probably need to Odin back to the ORIGINAL firmware so you get a "full" flash, then use KIES (or ODIN) again to perform the update.
UntamedDeviance said:
I have the same thing ...
I was doing a stock upgrade through Kies, and my computer decided to be dumb and install a windows update and restart the computer... I now see the same thing, i had the stock rom, but it was rooted, and when I try to go back in Odin, it never recognizes the phone... Kies won't recognize the phone, neither will Odin... Am I just returning this phone or what?
EDIT: Nevermind, I only bought it 2 days ago, so I just exchanged the phone
Click to expand...
Click to collapse
Were you able to exchange your device? And if you did, what did the T-Mobile reps ask you? and what did you tell them? I ran into the very same problem. I tried everything but I'm still stuck on that screen. I don't want T-Mobile to think I purposely did something to make the phone that way.
Hope I'm not too late to help: I had same problem and used odin to fix.
Here's what I did:
Download stock kernel in tar form from the Android devel forum. Start odin, click check box in PDA, click PDA button then select the kernel you just downloaded.
Insert usb into your phone (I left my cord connected to my computer). Start phone in download mode (up+down keys). Once it's started ib DL mode, unplug the usb cord, then after just a few moments plug it in again. If necessary, let it set a few moments until Odin recognizes the device (yellow stripe in id:com to the upper left), now click start in odin.
That fixed my problem. After that I read and reread everything I could get my hands on, but I think I tried flashing a i1900 kernel.....big duh to me, but maybe I'm not that dumb after all!! But, soon after I was able to root, and have flashed several custom ROMs since my little bump in the road.
Mrplennium said:
Were you able to exchange your device? And if you did, what did the T-Mobile reps ask you? and what did you tell them? I ran into the very same problem. I tried everything but I'm still stuck on that screen. I don't want T-Mobile to think I purposely did something to make the phone that way.
Click to expand...
Click to collapse
Yeah, I just walked in, brought my receipt and box, and told them I needed a new phone because mine bricked while doing a stock update...they were happy to do it... every one there knew I had previously rooted it as well...
Sent from my SGH-T989 using xda premium
i used this method to root my phone, you need to use odin and flash a new rom
Mrplennium said:
Were you able to exchange your device? And if you did, what did the T-Mobile reps ask you? and what did you tell them? I ran into the very same problem. I tried everything but I'm still stuck on that screen. I don't want T-Mobile to think I purposely did something to make the phone that way.
Click to expand...
Click to collapse
Took mine to a store, they didn't have any white kits in stock so they told me to call and tell them that it doesn't turn on, got a replacement ordered without having to troubleshoot over the phone.
Had that happen the first day I got the device trying to root up. Accdently pulled usb while updating. All i did was Hold VOL UP + DOWN And Plug usb in and download mode came right back up and started the process all over again.
It was a success as.
M&S
Worked!
Thank you!
Overseas and very stressed!!
i had a problem updating -- same error message "firmware upgrade encountered an issue" -- kies can NOT connect to my device. ODIN will not install ICS.. ODIN will not install GINGERBREAD either...
i have the SGH-T989 (t-mobile GS2)
nothing will update. i can't back out to revert to the gingerbread OS i was running previously...
can anyone help me out?
email direct or respond here... thanks for anyone's help
have the same problem
tried to downgrade from ics to 2.3.6 and odin gived me a fail message,after that nothing works i i connect it to the charger it says firmware upgrade encountered an issue.please select recovery mode in kies and try again.
but kies doesn`t recognize me and odin neither.
i can go to download mode with my jig but like i said odin does not give me the yellow symbol.....
is it bricked???
atilla88 said:
have the same problem
tried to downgrade from ics to 2.3.6 and odin gived me a fail message,after that nothing works i i connect it to the charger it says firmware upgrade encountered an issue.please select recovery mode in kies and try again.
but kies doesn`t recognize me and odin neither.
i can go to download mode with my jig but like i said odin does not give me the yellow symbol.....
is it bricked???
Click to expand...
Click to collapse
we don't have ICS... so I'm not sure if you're in the correct section. is your phone's variant the t-mobile t989 hercules s2?
don't do anything with kies, go to download/odin mode and flash a fresh download of whatever you messed up on... or I would just flash a complete stock ROM.. the ones ending with ".tar.md5".. that should save your phone.
Teo032 said:
we don't have ICS... so I'm not sure if you're in the correct section. is your phone's variant the t-mobile t989 hercules s2?
don't do anything with kies, go to download/odin mode and flash a fresh download of whatever you messed up on... or I would just flash a complete stock ROM.. the ones ending with ".tar.md5".. that should save your phone.
Click to expand...
Click to collapse
i used a ics rom from xda and my phone is a european s2 without branding,i just saw this thread here and posted my problem.
like i said odin didn`t recognizes me so i can`t flash anything...
I can get into download mode, but odin doesn't recognize, the only other screen i get too sdays "Firmware upgrade encountered an issue. Please select recovery mode in kies and try again, but Kies cant connect to it, am i screwed? Please help this all happened from changing my screen density, i cant find anyway too restore, i'm not a noob and am in desperate help, i'm gonna be soo bummed if i brick, but i have a feeling if i can get too download mode, there must be a way too restore it.
BbbYou say no recovery, but you should have at least stock recovery I think. Try holding volume up and power, is you can get in, restore to stock from there.
If doesn't work I would start by reinstalling the drivers or try a different computer.
You'll be fine.
Also you should state you rom, what you did before, rooted, etc
Sent from my SPH-D710 using Tapatalk
I flashed the newest version of Roman BB's AOKP CM9 Kang and tried to change the density, i went too restore my nandroid and it froze before it finished, I tried odin and the first 2 times it recognized but both froze before the end. im kinda couch surfing so now i'm incredibally screwed without a phone, please help.
badname said:
BbbYou say no recovery, but you should have at least stock recovery I think. Try holding volume up and power, is you can get in, restore to stock from there.
If doesn't work I would start by reinstalling the drivers or try a different computer.
You'll be fine.
Also you should state you rom, what you did before, rooted, etc
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
Roman bb's most updated AOKP, i changed the screen density and when i went to reboot it bootlooped, so i tried restoring a nandroid wich failed, tryed again, and now i cant get too recovery, i can only get too download mode, so i tried using odin too go back too stock, it failed almost at the end, twice, now i cant get odin to recognize my phone and it wont turn on, the only thing i can do is get too download mode, and too the thing saying use kies recovery, which does nothing because it won't connect. I'm at a total lost, i'm so scared i lost my only source of income, at this point in my life, if i dont have a phone, i dont have work or food or a warm place too sleep. Please anyone with any ideas please help.
I hate to be the one to tell you this but you're probably bricked. The giveaway is if you have problems in Odin at data.img:
http://forum.xda-developers.com/showthread.php?t=1504808
Will recommend that if you have further questions to post in that thread.
When going from ICS to anything else you should use ODIN to go back to stock. Anything else and you're risking a brick. More here:
http://forum.xda-developers.com/showthread.php?t=1525495
Hope this helps.
One quick question - which phone are you using and which usb cable for odin?
Be sure that using the original usb cable during odin.
kobridge said:
One quick question - which phone are you using and which usb cable for odin?
Be sure that using the original usb cable during odin.
Click to expand...
Click to collapse
I've never heard that one before. What do you think is unique about the stock micro-usb cable?
micro usb cable is not unique. There's standard size of micro usb and pin numbers, etc. But based on the product, it's not fit well each other.
One example is old LG micro usb cable is not going well with Samsung phones.
Of course, I tried this by myself and it always fails. But original micro usb cable which comes together with phone, it never failed.
garwynn said:
I hate to be the one to tell you this but you're probably bricked. The giveaway is if you have problems in Odin at data.img:
http://forum.xda-developers.com/showthread.php?t=1504808
Will recommend that if you have further questions to post in that thread.
When going from ICS to anything else you should use ODIN to go back to stock. Anything else and you're risking a brick. More here:
http://forum.xda-developers.com/showthread.php?t=1525495
Hope this helps.
Click to expand...
Click to collapse
i didnt go from ics to anything else, i changed the screen density, and it seems no one in those threads can get into download mode, i just cant get my odin to recognize my phone.
simple
TimidRat said:
i didnt go from ics to anything else, i changed the screen density, and it seems no one in those threads can get into download mode, i just cant get my odin to recognize my phone.
Click to expand...
Click to collapse
use a different cable and uninstall drivers and reinstall reboot computer also
kobridge said:
micro usb cable is not unique. There's standard size of micro usb and pin numbers, etc. But based on the product, it's not fit well each other.
One example is old LG micro usb cable is not going well with Samsung phones.
Of course, I tried this by myself and it always fails. But original micro usb cable which comes together with phone, it never failed.
Click to expand...
Click to collapse
Yeah now that you mention it I realized my nook color micro usb cable has a longer metal end-piece than my E4GT, and won't connect properly. I thought the length of the metal prong would have also been standardized. Go figure.
TimidRat said:
I flashed CM9. i went too restore my nandroid.
Click to expand...
Click to collapse
This is the problem unless you flashed a gb kernel/recovery first. You should not do anything in ICS recovery.
kobridge said:
micro usb cable is not unique. There's standard size of micro usb and pin numbers, etc. But based on the product, it's not fit well each other.
One example is old LG micro usb cable is not going well with Samsung phones.
Of course, I tried this by myself and it always fails. But original micro usb cable which comes together with phone, it never failed.
Click to expand...
Click to collapse
Its true not all cables are the same, but the funny part is from the beginning of OG Epic days we figured out quick the only thing you should do with the stock cable is charge... its garbage. Maybe the new model is better, havent tried it, but it looked pretty much the same, thin little thing... I use my 4 year old BBerry cable, about as thick as a cat-5... never had an issue. But yeah, try new drivers, cable, diff PC, use a USB that is physically part of the Motherboard of the PC (desktop)... all these things help with the shoddy drivers, etc... you may get lucky...
TimidRat said:
i didnt go from ics to anything else, i changed the screen density, and it seems no one in those threads can get into download mode, i just cant get my odin to recognize my phone.
Click to expand...
Click to collapse
But you said you did attempt a restore through CWM after the bootloop, correct? If you did and you're having problems you *may* have bricked. Using ODIN is a surefire way to confirm whether you did or not. If you didn't attempt anything through CWM while having CM9 installed then you may not be bricked but are obviously still having issues. As it has been said before - and quite often - CWM at your own risk; ODIN is believed to be the safest option.
Regardless, if you're having problems and the USB cable doesn't fix it I'll still recommend trying to get back to a GB stock ROM by ODIN. At the worst you've lost what you have done since the last backup, since you can restore that from the backup once you get back to GB. With so many bricked phones lately it may be best to err on the side of caution this time...
I've tried everything mentioned, except a different pc, i tried linux, on my pc odin doesntr recognize my phone, , but i just went and plugged a flash fdrive in so now im thinking my computer is having usb problems, so im gonna try another computer, i also made a usb jig to reset the odin counter too take it too sprint but it didnt work... i'm so confused and screwed without my phone. Thank you everyone for trying too help. Any more ides are greatly appreciated! Thanks soo much guys!
ive had this problem before and basically my phone would turn on but no signal sd card didnt work wouldent read in computer but if you cant get it to work and have fifty bucks u can go to mobiletechvideos.com and it will take about mabe 3-4 days mine took a week since i sent on a friday but it costs fifty bucks and the only thing when i came back that wasnt working 100% was the picture gallery. true him if it comes down to it
Well, since you're getting the firmware upgrade error, I'm gonna bet your phone is bricked. That happened to me, I finally took it to the Spring repair center and they couldn't fix it, so they swapped my phone out.
Sent from my Zack Morris brick phone
blackroseMD1 said:
Well, since you're getting the firmware upgrade error, I'm gonna bet your phone is bricked. That happened to me, I finally took it to the Spring repair center and they couldn't fix it, so they swapped my phone out.
Sent from my Zack Morris brick phone
Click to expand...
Click to collapse
Yup that's what theyre doing for me, i'll get it tomorrow or tuesday, cant complain too much im gonna get one with no scratches.
Thank you everyone who replied, im set egtting my new one, im gonna try and swindle kepping the bricked one cause im sure it could be of major use too a dev....
Sprint Epic 4G Touch Appears Bricked
My Sprint Samsung Galaxy S II Epic 4G Touch will no longer connect to my computer (also tried another computer and different usb cable), after a failed attempt to upgrade to ICS 4.0. The phone will not load up now to 'normal' operating mode.
It will only come up to the message:
"Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." I can no longer get into Recovery or Download modes. At least none that work. (See below)
I also built and tried the USB jig solution, which does power on the phone, but it then comes up and says:
FACTORY MODE
PRODUCT NAME" GT-19100
CUSTOM BINARY DOWNLOAD: YES (2 counts)
CURRENT BINARY: SAMSUNG OFFICIAL
Downloading...
Do not turn off target!!
But connecting to my PC still fails. Any ideas?
I first rooted my phone and then I attempted to download Ice Cream Sandwich on my Sprint Samsung Galaxy s2 4g Touch. During the download to my phone (using odin) my computer said that the update failed. My phone is saying "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." When I try to connect my phone to my computer, it will not detect it at all. And when I tried to put my phone in download mode, the upper left hand corner says Low Battery!! Can't Download in red letters (even when it is plugged into my computer). My LED light is also flashing blue. I just wanna restore my phone to factory settings or whatever I can do to make it work again. Thanks in advance for any help, it is really appreciated.
You should have read more....
Sent from my SPH-D710 using xda premium
STLBleedBlue said:
I first rooted my phone and then I attempted to download Ice Cream Sandwich on my Sprint Samsung Galaxy s2 4g Touch. During the download to my phone (using odin) my computer said that the update failed. My phone is saying "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." When I try to connect my phone to my computer, it will not detect it at all. And when I tried to put my phone in download mode, the upper left hand corner says Low Battery!! Can't Download in red letters (even when it is plugged into my computer). My LED light is also flashing blue. I just wanna restore my phone to factory settings or whatever I can do to make it work again. Thanks in advance for any help, it is really appreciated.
Click to expand...
Click to collapse
I got that message before and just knew I was screwed but I did some reading before panicking and these are the steps I took to recover from it.
Before you start pop out your sd card (hopefully you have an adapter or another device you can use to load stuff onto the card.
Put your phone on the wall charger for at least an hour to get some juice into the battery.
While the battery is charging go find a ROM you can flash via recovery as well as the el26 cwm kernel.
Then pop out your sd card and load the EL26 cwm kernel and ROM onto the sd card. (I would suggest maybe something from Calkulin or sfhub for ease)
Hold volume up + power to get into recovery mode, which you can still hopefully do.
Flash the el26cwm kernel and then the ROM.
Reboot
With any luck when you reboot your phone should come up.
Good luck.
It won't let me into recovery mode unfortunately.
STLBleedBlue said:
It won't let me into recovery mode unfortunately.
Click to expand...
Click to collapse
Well that sucks. I'm unsure what else you can try.
I assume you've pulled the battery then tried to go into recovery and/or Odin?
Have you tried other cables, usb ports or computers? Re-downloaded the drivers?
Sounds like u tried to Odin the international ICS. U will need to look into jtag service or having the device replaced via TEP, insurance or a warranty replacement. Like fryingpan said you should have done more research before trying to install custom firmware.
We are legion, for we are many.
you might be able to fix it with jtag
Sent from my SPH-D710 using Tapatalk 2
It would help to know what file you were trying to flash. Where did you find it?
STLBleedBlue said:
It won't let me into recovery mode unfortunately.
Click to expand...
Click to collapse
DID you CHARGED IT for at least AN HOUR as Eso recommend you? if not then plug it in to a wall and wait then try download mode again because is telling you NO BATTERY NO JUICE available. 20 minutes is not enough to get some juice to perform an ODIN Flash.
i was restoring my rom and went to Restore from internal sd card picked the restore and it started doing the restore 25 seconds into restoring it stoped and returned to the main screen of the recovery i then chose to reboot phone and it never turned back on its fully bricked or at least thats what i think :crying: now it wont even vibrate when i hold power or anything what can i do ? can i just buy a jig for this i looked it up on ebay but theres none specifically for the tmobile gs2 and i would like that this would be the last resource to buy a jig i dont know what to do please help i need the phone im leaving to new york tomorrow so i got all today to fix it thanks alot :good:
SergioDeleon said:
i was restoring my rom and went to Restore from internal sd card picked the restore and it started doing the restore 25 seconds into restoring it stoped and returned to the main screen of the recovery i then chose to reboot phone and it never turned back on its fully bricked or at least thats what i think :crying: now it wont even vibrate when i hold power or anything what can i do ? can i just buy a jig for this i looked it up on ebay but theres none specifically for the tmobile gs2 and i would like that this would be the last resource to buy a jig i dont know what to do please help i need the phone im leaving to new york tomorrow so i got all today to fix it thanks alot :good:
Click to expand...
Click to collapse
Are you able to get into Download mode?
Take battery out and have the USB cord ready.
re-insert battery after a few seconds.
Hold Volume up and down (NOT POWER)
Insert USB cord while it's plugged into PC.
If you can get into download mode, use ODIN to go back to stock, if you can't get into Download Mode, You're hard bricked.
goku1910 said:
Are you able to get into Download mode?
Take battery out and have the USB cord ready.
re-insert battery after a few seconds.
Hold Volume up and down (NOT POWER)
Insert USB cord while it's plugged into PC.
If you can get into download mode, use ODIN to go back to stock, if you can't get into Download Mode, You're hard bricked.
Click to expand...
Click to collapse
No Nothing im hard bricked :crying:
If you had a warranty you can go and replace it for $20
Sent from my SGH-T989 using xda premium
oroberthickey said:
If you had a warranty you can go and replace it for $20
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
i have no warranty nothing , is it the phone gone ? can it be fixed ?
I've heard people have had success with this company. I've never used them personally.
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-t-mobile-jtag-brick-repair/