access Market/3G issues - Desire Q&A, Help & Troubleshooting

Yesterday my phone was having wierd reception issues.
I could not send/recieve sms', access the internet, no 3G at all. However i could still recieve calls.
I restarted the phone, still nothing. I checked teh APNs etc.
Everything was fine in terms of settings.
After having issues with OD 4.0.15 previously i decided to do a full wipe and re flash the rom. Turns out i only had OD 4.0.4 on my phone since i was using the online updater.
After formatting and flashing the phone with OD 4.0.4 i was able to recieve sms' and make calls but the phone seemed to be unresponsive and slow.
At that time i thought i would try and download a different ROM. I downloaded LeeDroid 2.1, did a full wipe and flashed the ROM. Now sms' and calls work, however the 3G is flakey.
The symptoms i am experiencing are:
Cannot download anything from Market. Can browse the market but cannot download anything. It just hangs at "starting download"
On first boot when setting up gmail account it will not connect. I have to check teh APNs then set it up again and it works.
Please throw some ideas at me as i have no idea what to do now.

Related

[Q] Data network not connecting

Hi. Well I had rooted my phone and was running CM6.1.1 with snapdragon kernel. When the evo shift came out, I bought it and changed over to the shift. 3days in to using shift, the micro usb port failed and would not charge. It wouldn't even recognize when connected to my computer. So had to go and return it.
But when I changed over to evo, it started having problems with data connection. I could make calls but it would not be able to connect via 3g. It could connect through wifi but that was it.
So I unrooted my phone using .ruu and haven't tried it yet. Could you guys help me out and advise me in what option I have. Thanks again.
I had a similar problem when I had my hero....I lost 3g and ended up finding the solution was to wipe all, flash a sense rom and then go back to cyanogen....
Thanks. I'll try that and see what happens. I'll switch to evo tomorrow and see how it goes..
i had a similar problem with 3g data being very faulty after i updated all of my radios to the latest versions. what i did to fix the problem was full data/cache/dalvik wipe and then flash the radio: EVO_Radio_2.15.00.11.19, flash the wimax:EVO_WiMAX_27167_R01, and flash the PRI: EVO_PRI_1.77_003. Prior to that, i had the latest PRI and it would constantly screw with my data connection, so whatever you do, do not update to the latest PRI. Its actually been said that something weird is up with it and that this problem is common.
the radios can be found right here:
http://forum.xda-developers.com/showthread.php?t=715485
good luck man, hope this helped!
I have the same issue. I went from CM7 to a sense ROM and I still dont have date even after the new radio updates. Is there anything else I can do?
Have you already tried reverting back to your old radio that worked?
sure did. Nothing.
I actually did a full unroot using ruu. Then started my phone again back in stock mode. It worked after full unroot. Now I re-rooted my phone and back to using CM6.1.1 with snap dragon kernel.
Same Issue Please Help
Im having the same issue as the OP. I went from CM7 to a sense ROM and lost my Data connection. I can only connect through wifi. However I can't update my profile or my PRL This is a pretty big issue for me as I can't use any data features on the phone except when connected via wifi.
Can someone please suggest a way to re-establish my ability to connect to the sprint network. I do not have 4G in my area so I can't try that route. I have searched the forum for the last day and a half and still haven't found a solution. Ive tried reflashing the newest radios and still no luck. I have cleared the dalvik, cache and factory data reset mutiple times and I have tried sprint lovers newest ROm and also even tried reverting back to the original backup I took when I first rooted before I flashed any ROM's and still no luck. I also tried the ##3283#/MSL code/Data/ restore option and still nothing.
ANY Suggestions? Unrooting would be a last resort option followed by going to sprint and getting a new phone.
roger69504 said:
Im having the same issue as the OP. I went from CM7 to a sense ROM and lost my Data connection. I can only connect through wifi. However I can't update my profile or my PRL This is a pretty big issue for me as I can't use any data features on the phone except when connected via wifi.
Can someone please suggest a way to re-establish my ability to connect to the sprint network. I do not have 4G in my area so I can't try that route. I have searched the forum for the last day and a half and still haven't found a solution. Ive tried reflashing the newest radios and still no luck. I have cleared the dalvik, cache and factory data reset mutiple times and I have tried sprint lovers newest ROm and also even tried reverting back to the original backup I took when I first rooted before I flashed any ROM's and still no luck. I also tried the ##3283#/MSL code/Data/ restore option and still nothing.
ANY Suggestions? Unrooting would be a last resort option followed by going to sprint and getting a new phone.
Click to expand...
Click to collapse
going to a sense rom, dialing ##data# and then entering your msl, then going to edit mode, top section, hit menu, and do a reset?
this usually fixes alot of data issues from what i am aware. It won't harm your phone anyway.
Yeah I have tried the ##data# restore multiple times and still nothing. It will reboot and begin the hands free activation but it never successfully completes it. Afterwards when I try to update profile it just sits in a loop saying "the network is preparing you services..." for 20 mins and then times out with nothing happening. I even tried the ##data# restore method again after reading this, for good measure, and still nothing.
Is it possible to connect via 4G and update my profile even tho I cant via 3G? I'm about an hour away from any 4G service I think Cincinnati may be the closest.
this is extremely frustrating and the worst part is that I dont know how it happened as I followed every instruction to the tee and Ive flashed mutiple multiple ROMS over the last 6 months and have had no problem until I tried going from CM7 to myn's warm2.2 rls5. After flashing the ROM and wiping EVERYTHING except the SD card I flashed the new Radio's (Cualkin's Combo pack with the newest Radios) and that's when I noticed the data connection was gone. I'm not sure as which step of the process caused the issue as I didn't notice it until I began to go thru the initial setup on the phone and was unable to connect to my gmail account.
I have backed up a few versions of rom's. Would they have the Data info I need and maybe a could just copy and paste a file or does this info need to be downloaded from sprint in order to setup the phone?
Please any advice??? I'd like to try all my options before I reroot and exchange it, If unrooting and returning is my only option can someone please point me to a good guide for the process? I used Unrevoked 3.21 for the root.

[Q] Unable to receive calls after CM7?

Hi guys, I have tried to search for a thread on this but wasn't able to find one.
So after installing the latest CM 7, for some reason my phone has been unable to receive calls. I can *MAKE* calls perfectly fine, but zero calls are coming in. Wifi and GPS both work fine. I notice the 3G/service bars do work, but go blank for long periods of time sometimes too.
I've wiped all data dozens of times, did a nandroid restore back to Myn's RLS3, flashed radios again, wiped again... still unable to receive calls. I've tried to update profile and PRL at each step of wiping, but nothing works.
Now, I'm on the latest stock rooted ROM. Do I need to un-root and take this back to the store?
Anyone have this happen to them? I would really prefer not to have to go to Sprint...
In case anyone else has this issue in the future: a quick trip to the Sprint store fixed my problem. They said all they did was a hard reset, but I think it was more complicated than that. I didn't have access to a land line, but in the future I'm going to try to do it with customer service over the phone.
Thanks for all the (non-existent) help XDA.

Gingerbread Data Connection issue

Hello everyone!
Since a few days I have a problem with Mobile Data Connection on ALL Gingerbread ROM's (Oxygen, CM7, GingerVillain, Redux), however a few days ago everything worked fine. I have also noticed that I don't have this problem with Froyo ROM's like RCMixHD
The browser doesn't work, whereas e-mail and The Market work... I always make a Data/Factory Wipe in Recovery before I flash a ROM. I have even tried different radios (currently on 32.49.00.32U_5.11.05.27), but the problem persists. Internet works fine on WiFi... on edge or hdspa/3g the browser won't work. I have checked the APN settings and it is setup up as it should be. The phone connects to network but somehow the browser is not getting any data.
I even unrooted my phone with an RUU (RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00.32U_5.11.05.27_release_159811_signed) and data worked. Then I rooted with Unrevoked and flashed GingerVillain 1.8.... still no change. I have even formated my sd card!!!! I'm out of ideas... Maybe my provider is blocking Gingerbread from going on the internet (SiMobil). Dunno...
I hope that you will understand my problem. And thanks for any help

No internet after root

Hi guys,
Have hit a problem. So yesterday unlocked bootloader and rooted fine no problems. Yesterday i ran a rom backup with cwmr and all worked fine. Today i had made some changes so ran another rom backup from cwmr. When it rebooted to do the backup i got a red exclamation mark on the anrdoid belly and it went no further so just pulled the battery and it rebooted ok. Tried the ROM backup 2 more times but each time same problem. My issues now is that the internet wont work over the carrier network since this red exclamation mark. Wifi internet works fine. When i run a ping test from within phone info *#*#info*#*# i get ip add not reachable http client test fail ioexception
Has anyone any ideas? If i do a reset factory data from the handset would that help?
Sounds like you need to setup proper APNs for your cellphone provider.
Without that things like Internet, WAP (lol), MMS, etc wont work.
Hiya thanks for your reply. Yes i reset the APN's again but still the same
Just an update facebook works ok but none of the others i tried - shazam, browser etc

Cannot SEND SMS Tried Everything Please HELP :(

All of a sudden today I cannot send SMS.
I was on a really old build of Cyanogenmod12 (April 22nd I believe) as any time I tried to update to newer Nightly builds I lost all Sprint service could not make/receive calls or texts, etc.
I decided I was pretty fed up with CM12 so I decided to go ahead and migrate to AICP. I wiped everything TWICE in recovery, loaded up AICP and it works fine, I get LTE signal, etc. However I cannot SEND SMS, I can RECEIVE SMS I just cannot SEND. I had done some data restores with Titanium and I figured that somehow some way that might be messing with things. So I did another 100% fresh install after wiping everything.... I can send/receive calls, receive SMS but I cannot SEND SMS
I am really at a loss here guys, ANY help would be greatly appreciated
*#*#4636*#*# change it to CDMA wait 30 seconds send an SMS and do *#*#4636*#*# again change it back to late/CDMA n should be ok
Sent from my SM-N910P using XDA Premium HD app
pbedard said:
*#*#4636*#*# change it to CDMA wait 30 seconds send an SMS and do *#*#4636*#*# again change it back to late/CDMA n should be ok
Sent from my SM-N910P using XDA Premium HD app
Click to expand...
Click to collapse
I stayed up all night last night working on this, let me update the thread with what I have done so far.
I was looking at some stockish ROMs and I noticed that there were warnings on some of them stating that you needed to have the Sprint OTA 5.0 update installed prior to flashing, which I actually never got. My phone came out of the box with Kit Kat and I never installed the 5.0 update, I went straight to CM12 5.0 instead. So I had a theory that there might possibly have been some sort of network data profile, etc or something out of that official 5.0 OTA that I never got that was somehow causing me problems. I decided to revert back to complete bone stock.
I wiped everything and flashed the N910PVPU1BOB7 file (MD5 = 7304e42cf0e241553d8db9e3c3eeed81) which was the official Sprint 5.0 OTA. Loaded it up, updated the PRL, Network Data Profile, etc, etc, etc.... everything works (relatively speaking...... TouchWiz sux balls of course). I have LTE signal, I can send/receive calls, I can send/receive SMS... all good.
So at this point I decided to re-wipe and flash AICP, with the emotion Kernel (latest builds on all). Load it up.... same problem as before. I have LTE signal (stronger than on the stock Sprint ROM), I can send/receive calls, I can receive SMS but I still CANNOT SEND SMS
I tried a few things at this point. I tried to manually reset the Sprint network connection on the phone by dialing ##72786#, this did not work, it returned an error "incorrect MIM code". I tried the *#*#4636*#*# that I have seen suggested in multiple places, this also did nothing, it returned an error "incorrect MIM code". I also noticed on the "mobile networks" tab, and this is true for BOTH CM12 and AICP, that it has the setting at "Global" by default and everything works with exception of sending SMS. Now when I click that tab it only has 3 options LTE, 3g, 2g.... for some reason "global" is not an option, neither is CDMA. Whenever I select LTE it automatically drops me from the Sprint network PERMANENTLY until the ROM is re-flashed there is no way to reverse this. I cannot even dial the manual programming codes "*#* etc" as it just simply says "no network service". If I try to automatically connect to the sprint network through the network operators tab it does in fact find Sprint as my provider, however if I click on Sprint to connect it processes for about 2-3 minutes and then simply returns an error of "cannot connect to the network at this time, please try again later". Again the only way to reverse this is to re-wipe and re-flash again which puts it into the unselectable "global" network setting by default where then I will have LTE signal, I can send/receive calls, and can receive SMS but not send SMS.
So that is where I am at, I stayed up all night last night wiping, flashing, and testing different things over and over. Nothing seems to work 100%, except the stock 5.0.1 OTA which is what I am on now. I really hate TouchWiz and for some reason I get a much weaker LTE signal on stock compared to either CM12 or AICP (I have no clue why this is). I am really at a loss here why everything works on the custom ROMs except for sending SMS..... willing to try almost anything to go back to a custom ROM.
Let me know if you guys have any other ideas.
Well great news I have finally resolved the SMS send issue
pbedard said:
*#*#4636*#*#
Click to expand...
Click to collapse
pbedard had tried to help me with the above post (which I appreciate, thank you), and I have seen the same advice in other threads. One slight problem though, he slightly mistyped the manual programming code it is actually *#*#4636#*#* not *#*#4636*#*# which I had tried entering ohhhhh I dont know 30 times? :silly: And it always returned an "invalid MMI code".
I had tried everything and after spending a full day on TouchWiz I was determined to fix the issue so I could go back to a custom ROM. I was even manually creating and deleting APNs, etc. Nothing would work. Right as I was about to finally give up (after literally 12hrs of researching the issue and testing fixes) I was reading the official CM 12 thread and came across the "fixes" post:
http://forum.xda-developers.com/showpost.php?p=57613217&postcount=3
Because I had tried entering the manual programming code so many times I happened to notice that the last 4 key strokes were not what I had been entering. I entered the correct programming code, boom the Phone Info menu pops right up I follow the directions and what do you know send SMS finally works .... wow what a relief, I am on the latest AICP release on the emotion Kernel and everything works like a charm.
Also by setting the phone to LTE/CDMA through the manual programming menu I have the strongest LTE signal by far, full 100% bars at all times (I live right next to a Sprint tower). I have never understood why I only got 1-2 bars on the stock ROM and 3-4bars on CM12/AICP through the default settings. Anyway thanks for help and I will list out exactly what I did to get it working.
- 100% Stock ROM
- CF Auto Root and TWRP install through Odin
- Reboot to recovery
- Wipe Dalvik cache, system , data, and cache
- Reboot to recovery
- Flash emotion kernel (optional)
- Flash latest AICP build (or custom ROM of your choice)
- Flash latest stock Gapps
- Reboot system
- Confirm Google Messenger is the default SMS app (it will already be if you flashed 5.1 stock Gapps)
- Dial *#*#4636#*#* ("Testing" menu screen will pop up, select "Phone Information")
- Scroll down to "Set preferred network type" click it and scroll up and set it to "CDMA auto (PRL)"
- Wait until 3G signal comes online (takes about 10 seconds)
- Change "preferred network type" to " LTE/CDMA auto (PRL)"
- It should take another 10 seconds for LTE signal to come online and you should be good to go to send and receive SMS ! :good:

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