Develop Bugs

Cannot update phone software

My phone keeps nagging me saying there is an update available, I had previously unlocked my bootloader to get root and relocked it with Blagus's method, I try and preform the official update to no avail, the update takes place phone reboots and when it turns back on it says "Could not update software" I am also having a hard time doing so on my PC with the companion software, It will not detect my phone in media transfer mode.
Sorry for the block of text but this is annoying me, I want the new update
Thanks in advance

Have you deleted/frozen anything or installed the leaked home.apk/market.apk?
Try to unmount your sdcard before connecting it, i've read someone had success that way to get it to connect/find device.
Regards Dousan...

Yes, I have removed a fair amount of crap as well as installed the new market and leaked launcher.
If I unlock my Bootloader again, flash a 3.0.1.A.0.145 version to get all the crap back and then use SEUS to bring it to the new update?

TehH4rRy said:
Yes, I have removed a fair amount of crap as well as installed the new market and leaked launcher.
If I unlock my Bootloader again, flash a 3.0.1.A.0.145 version to get all the crap back and then use SEUS to bring it to the new update?
Click to expand...
Click to collapse
No need for unlocking your bootloader as you can just flash the FW you stated with flashtool and then root with gingerbreak and then without doing anything else update OTA to newest. Only OTA will preserve root
Or you can unlock your BL and flash FW 4.0.A.2.368 posted by @thomassafca with flashtool and then flash doomlords kernel v3 for the same FW virsion as above, with fastboot. It comes prerooted and with su/superuser/busybox installed and then flash kernel.sin with flashtool (SE stock kernel) and relock your BL if you wish.
Regards Dousan...
e: The removed crap is the reason why you can't update

You rule, Thanks for the info. I think i'll go down the flashing the update and kernel route.

OTA UK generic Rooted from 4.0.A.2.368 to 3.0.2.A.0.42

OTA UK generic ( Rooted ) from 4.0.A.2.368 to 3.0.2.A.0.42
Today i got my OTA notification that the new software was downloaded.
Problem is that when i try to install it, it will install two of the four steps to complete, it lights up the third blue dot/ball and then the phone restarts and tell me that the update can not be installed.
I am looking to OTA because of the information i have on my phone, and not to loose it i have been waiting for the OTA.
Now i am sitting here wondering about what could cause this.. Is it system apps that have been deleted? I found no apps missing from the System Apps 101 topic in here. And there has been very little system digging since the last 368 update.
Anyone have been in my situtation and have any solution? Maybe what to look for in the terms of missing system scatter?

Just install it using SEUS or flashtool instead. Then root using the zergrush method.

Yes i know But that i could have done weeks ago.. i was looking for the OTA solution, because i dont want to "format" my phone.. and loose root. As my phone is Simlocked, rooting it again is rather tricky.. and i loose all my good****

SIM lock and root dont have any connection between them.

Sim lock means no Bootloader access as far as i know on the ARC? Then i have to reflash my phone again Something that i would rather not.. as the OTA is available for me? Only there is a probo installing it.. Thought maybe someone had a solution to what it could be that is not letting me install it?

SIM lock dont have anything with any other thing on phone..
My phone is from free sell (its lockedbootloader to SONY ERICSSON) not to t-com or what else it is, but SIM is UNLOCK

My bad, service provider locked. Means that the usual SE Unlock Bootloader trick does not work.. and the phone can not enter Bootloader by holding the back key etc etc.. So i can't flash separate files with ADB as i did with my old X10MiniPro when i updated. So now i have to use SEUS or Flashtool.. and both ways i loose my stash. SEUS resets my phone, with no loss.. but i loose my root. Flashtool resets my phone and all my **** on it, and i have to root and OTA again..
And as i CAN recieve the OTA, i just need to know what could cause the OTA to fail on a more than worthy default .368 with root. As i OTA'ed UP to .368 i assumed that OTA to .42 would go just as smooth.. but no

update with SEUS (if you say that you dont loos anything)
than just root it with zergush metod (5min, root any ROM)
and voila

Voila It actually worked! Thanks

no problem

firsty said:
Voila It actually worked! Thanks
Click to expand...
Click to collapse
I have the same concern. Just wanna ask, did u use SEUS to update it? Did u lose your root? Thanks in advance!

Hold on, I had problems with mine the other day and have done the restore via SEUS (holding the back button whilst inserting the USB cable) and my build is coming back as 4.0.1.A.0.266.
Have I got something I shouldn't have? or done something wrong?

i have exactly the same problem i guess, i uploaded it to youtube: http://www.youtube.com/watch?v=VpzzvbHvMPA&feature=channel_video_title
the thing is i tried to use SEUS and it doesnt give me the option to update, it says i have the latest software.
so if anyone knows which countries got the OTA update please tell me, so i can change the customization number in the build.prop file and hope to get the update :\

Simple question - OTA upgrade

This will probably be really easy to answer:
I've just downgraded my friend's Arc from .62 to .42 standard ROM, and rooted it.
I read that I could then OTA upgrade back to .62 and keep root. OTA upgrade with sim card inserted tells me I have the latest software.
PC Companion is offering me 4.1.B.0.431, which is ICS - correct?
Is there any way I can upgrade this phone back to .62 GB, whilst keeping root? Can I flash a .62 ROM with Flashtools, or will that lose my root?
Any other suggestions?
If this isn't possible, then can someone tell me the positives and negatives of going to ICS on this phone, vs .42?
It's not mine, and I don't want to give back a phone with any (worse!) bugs than it already has. Also I don't want to unlock the bootloader. The reason for the root in the first place is purely because the owner wants rid of the camera sounds. The ROM it had before did not have the option to turn off the shutter sound.

Ah, don't worry - the phone has offered me 4.0.2.A.0.62 OTA now, problem solved!
Incidentally, I just want to get my facts straight - if I now delete some bloatware, that means that if this phone (rooted, but locked bootloader) ever needs to be updated again (to ICS), then it will have to be done by flashing a clean .ftf rather updating OTA/via PC Companion. Is this correct?
If my friend inadvertently tried to update it herself then the update would just fail - it wouldn't brick, since it still has a locked bootloader - correct?

btw its not .62 ROM its a firmware on GB... flashing .62 on flashtool will make you lose your root so you have to do an OTA update on your phone to .62
.62 and .42 are practically the same, on the other hand upgrading to ICS is not any better... scrolling is laggy, the OS itself is not smooth (ICS) unless you wanna use MooDeD 90.5 on your phone
which is fast and not laggy and this ROM doesnt require a unlocked bootloader because its based on stock ICS
---------- Post added at 08:04 AM ---------- Previous post was at 08:01 AM ----------
Well if you have a locked bootloader and no custom ROM flashed on your phone, you can use PCC to upgrade to ICS but i always flash through flashtool

Once you have got root suggest you install cwm and do. A complete backup before removing any bloatware.
This way if something goes wrong you have a clean system to go Back to.
Sent from my LT15i using xda premium

[Q] Rooted Ion (2.3.7) denied by SEUS (SUS)

Hello all,
I have Ion LT28i rooted running 2.3.7, when I try to update it to ICS using SUS, I get an error message "The phone contains modified software that cannot be updated"
Granted, I can fix this by flashing back the stock ROM, and update using SUS the regular way...
BUT, I am trying to avoid the hassle and risk of backing up/restoring everything on the phone, I did the upgrade yesterday on my brother's non-rooted Ion using SUS, and the phone migrated all system settings and apps without missing a beat... I would love to have the same luxury on my phone...
I tried 3rd party apps to backup my current rom (Nandroid and ROM manager) both crashed and burned due to compatibility issues with Ion.
Is there anyway to trick SUS into thinking my ROM is stock, and accept to update it?

bayhas1 said:
Hello all,
I have Ion LT28i rooted running 2.3.7, when I try to update it to ICS using SUS, I get an error message "The phone contains modified software that cannot be updated"
Granted, I can fix this by flashing back the stock ROM, and update using SUS the regular way...
BUT, I am trying to avoid the hassle and risk of backing up/restoring everything on the phone, I did the upgrade yesterday on my brother's non-rooted Ion using SUS, and the phone migrated all system settings and apps without missing a beat... I would love to have the same luxury on my phone...
I tried 3rd party apps to backup my current rom (Nandroid and ROM manager) both crashed and burned due to compatibility issues with Ion.
Is there anyway to trick SUS into thinking my ROM is stock, and accept to update it?
Click to expand...
Click to collapse
Nope. You must be stock to use PC Companion or SUS to update.

Spectre51 said:
Nope. You must be stock to use PC Companion or SUS to update.
Click to expand...
Click to collapse
Any recommendation on the best backup method to migrate? I have a Titanium backup now, but that obviously needs ICS rooted to restore from it after I am done SUS upgrading...
Back in the X10 days, SE released a backup/restore app that migrated user data from 1.6 to 2.1 after upgrading with SEUS...it was pretty seamless...

Actually, a better question I should ask here, to confirm, flashing back stock build 6.0.F.0.111 will delete user data... correct?

bayhas1 said:
Actually, a better question I should ask here, to confirm, flashing back stock build 6.0.F.0.111 will delete user data... correct?
Click to expand...
Click to collapse
You can use flashtools to flash back to the stock ftf and uncheck wipe data. That should get you back to stock with your data still intact. Just remember any issues that pop up will probably require a wipe. What did you use to root GB? a prerooted system image or kernel? Either way probably means you unlocked your bootloader which will need to be locked also before you can update via official methods.

Spectre51 said:
You can use flashtools to flash back to the stock ftf and uncheck wipe data. That should get you back to stock with your data still intact. Just remember any issues that pop up will probably require a wipe.
Click to expand...
Click to collapse
Yep, happened to me when I rooted, and the phone crashed at first boot, and took it on its own to wipe data, although I told it not to... I was not a happy camper...
Spectre51 said:
What did you use to root GB? a prerooted system image or kernel? Either way probably means you unlocked your bootloader.
Click to expand...
Click to collapse
I did indeed... I unlocked the BL, and used flashtool to load a rooted ftf

With the unlocked bootloader, means you stop getting updates from Sony completely if I remember correctly and you will have to upgrade by flashing only.

Spectre,
Would SUS be happy enough if I lock back the BL (per your instructions in a different thread), but keep the rooted ftf? SEUS never got bothered by rooting with X10i...
would relocking wipe data? (it wasnt mentioned in your instructions)

Relocking shouldn't wipe data and should be enough for flashtools as long as you are using a stock kernel.
Sent from my Sony Xperia™ ion

Alright, I decided to bite the bullet, and figured if I lose the data, I lose the data...
None the less, came up with a hybrid solution to relock the BL, get ICS, and not lose data... not a single bit!!!
in details, anyone that Unlocked BL and Rooted their 2.3.7 ION, and now getting an error when trying to upgrade with SUS, here is how you can resolve this issue:
1- relock the bootloader as explained by Spectre51:
Spectre51 said:
RELOCKING BOOTLOADER WILL ALLOW YOU TO GET NEWEST UPDATES & REPAIR DEVICE USING SEUS/PCC
Before we begin relocking the bootloader make sure that u have flashtool download & installed
You can get the latest version of FlashTool from:
http://androxyde.github.com/Flashtool/
Download link is under "Installation" tab
If you have not use FlashTool before read this thread:
http://forum.xda-developers.com/showthread.php?t=1526866
Download this FTF:
Xperia ion -> LT28-ION_Relock_bootloader_Dogsly-TEST.ftf // Mirror 1
NOTE: This file has not been tested. If you attempt to relock the bootloader using this file please post your results
Flash this FTF via FlashTool:
When it says enter flashmode, power down device and keeping VOLUME DOWN button pressed connect usb cable to phone, the device will now enter flashmode (green LED)
After this file is flashed reboot phone
Bootloader will now be relocked!!!
Incase device doesn't boot DO NOT PANIC...
Click to expand...
Click to collapse
2-when the phone is "broken" as described above, and stuck in endless flashmode boot loop, DO NOT FLASH STOCK ftf with flash tool, instead, start SUS, and allow it to update as usual.
3- since your BL is now locked, SUS will be happy to download 383MB FW, and install it on your phone, SUS will actually upgrade your phone to ICS, and in the meantime, fix your boot, AND retain all of your data.
4- once SUS is done, diconnect, and start the phone, Android will upgrade and migrate your data
5- enjoy ICS, and all of your data and history... the only thing you lose in the process is root...
6- feel free to root the phone again if you still need it rooted for any reason...

bayhas1 said:
Alright, I decided to bite the bullet, and figured if I lose the data, I lose the data...
None the less, came up with a hybrid solution to relock the BL, get ICS, and not lose data... not a single bit!!!
in details, anyone that Unlocked BL and Rooted their 2.3.7 ION, and now getting an error when trying to upgrade with SUS, here is how you can resolve this issue:
1- relock the bootloader as explained by Spectre51:
2-when the phone is "broken" as described above, and stuck in endless flashmode boot loop, DO NOT FLASH STOCK ftf with flash tool, instead, start SUS, and allow it to update as usual.
3- since your BL is now locked, SUS will be happy to download 383MB FW, and install it on your phone, SUS will actually upgrade your phone to ICS, and in the meantime, fix your boot, AND retain all of your data.
4- once SUS is done, diconnect, and start the phone, Android will upgrade and migrate your data
5- enjoy ICS, and all of your data and history... the only thing you lose in the process is root...
6- feel free to root the phone again if you still need it rooted for any reason...
Click to expand...
Click to collapse
hi bayhas, I have a question regarding what you did.
I have a Xperia S, BL unlocked rooted 2.3.7.
And I have actually the same annoying fear and question:
1. Is it even possible to upgrade via official PCC?
2. if not, and the only way is via flashtool, can I upgrade to 4.0 without losing a single data? with that I mean contacts, sms, some phone settings (not that important), most important are all my games and app DATA which are stored on both internal SD card as well as on internal phone memory (Android/data...etc).
I have this bl unlocked + rooted Xperia S since May 2012 and am really scared to lose anything due to a past experience with Xperia Arc S, by upgrading a rooted which wiped a lot of my data via the official way... afterwards I couldnt even upgrade and had the same error you had.. I really dont know what to do now. Im fine with how my Xperia S is but I have 2 big problems nowadays:
1. when ever I play certain games or very sometimes open browser a certain site, my phone freezes and I can do nothing except a reboot (power button + volume up).
2. now the reboot is annoying, AFTER reboot I happen almost every time to have "application not found" issue, which can be fixed by REBOOTING again or reload SD card or just install that app (overwrite) again. which is also super annoying if you know what I mean.
I dont know if you experience above 2 problems when u were using 2.3.7. but I have now and the FREEZING appears every 1 to 2 days when during gaming (not all games...some)... what do you advise? I really dont want to go to trhough all the panic of losing data or other new problems....

Downgrade How-To

I've gotten some PMs on how to downgrade from 4.2.2 (10.3.A.0.423) back to 4.1.2 (10.1.A.1.434 or 10.1.1.A.1.253), and thought I'd go ahead and post the steps for all to use. This works for both locked and unlocked bootloaders, and obviously keeps their state intact. The basic idea here is to use Flashtool to simply flash the stock FTF from Sony, no more, no less. It is the same process as restoring your phone via PCC/SUS/Mac Bridge, with the exception here that Sony isn't forcing the latest firmware on you and thus allowing you to select your choice of firmware version.
Rooting Notice
I know for certain you can root the 434 (4.1.2) firmware via Bin4ry's method, and I know for certain you can root the 423 (4.2.2) via DoomLoRD's method. However, I'm fairly sure you cannot root the 253 (4.1.2) firmware via any available method, unless you update from 434 to 253 via an OTA update...which is no longer available. So, if you need root, flash 434, if not, then 253.
The Standard Disclaimer:
I am not responsible for any damage that may happen to your phone by following these instructions. Do so at your own risk.
What You Need:
Flashtool (Official Site)
Correct FTF that matches your device's customization (e.g. Generic US 1270-7584)
To check your customization, dial *#8#7378423#*#*, Service Info > Software Info
You can search this forum for FTFs posted by fellow users, or get them from here. You can downgrade to 434 or 253, it's your choice. Just keep in mind that if you go back to 434, you won't be able to update to 253 via the OTA, you'll have to use this method again.
Before You Begin:
BACKUP ALL YOUR DATA!! When flashing the stock FTF, your phone is wiped 100% clean, as if right out of the factory. Even if you have a custom recovery installed, that will be gone as well.
Flashing Instructions:
Switch off your phone and make sure the USB cable is unplugged from the computer (leave it attached to the phone)
Make sure all Sony software (PCC, SUS, Mac Bridge) are closed and not running on the computer
With the phone completely off, press and hold the VOLUME DOWN button and plug the USB cable to the computer.
You're not going to see anything happen on the phone, but this will put it in Flashmode
Fire up Flashtool
It should say phone is connected in Flashmode
Click on the lighting bolt icon (Flash Device)
When prompted for Flashmode or Fastboot Mode, select Flashmode (default selection)
Navigate on your computer to where the FTF is stored
Flashtool will then display the details of the FTF
When flashing a stock FTF, make sure you keep Wipe Data/Cache/Appslog checked, and all Excludes unchecked.
Click Flash
At this point, the Flashtool will start the flashing process and should take anywhere between 10-15 minutes
If the Flashtool errors out or crashes, 9 out of 10 times you forgot the Sony software running in the background. Close, and try again.
After it's done, simply unplug the USB cable and start the phone.
The phone might prompt you for an NFC update, followed by a Power Off or Use Phone selection. I usually select Power Off and start the phone back up again to make sure the update completed all the way, but that's just my paranoia

Once if I use flashtool to downgrade firmware, Would I still be able to get updates officially from SONY via SUS or OTA or PCC, or I will have to always use flashtool to update?
Sent from my XPERIA ZL

mangatparamveer said:
Once if I use flashtool to downgrade firmware, Would I still be able to get updates officially from SONY via SUS or OTA or PCC, or I will have to always use flashtool to update?
Sent from my XPERIA ZL
Click to expand...
Click to collapse
Yes u still will be able to get the update from Sony, in fact every time when u will connect to pc will tell u that u have a new update ignore it when a better update will come than u can download it
Sent from my C6506 using xda app-developers app

Yes, like he said

nutzuTo said:
Yes u still will be able to get the update from Sony, in fact every time when u will connect to pc will tell u that u have a new update
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
I know that they will always show update, but they may say "modified software, so can't update". I just want to confirm as this problem happened earlier on my Xperia neo v. I was having unlocked bootloader on that. Or this problem occours only on unlocked bootloaders? Please let me know
Sent via XPERIA ZL

That's only for unlocked bootloaders
mangatparamveer said:
I know that they will always show update, but they may say "modified software, so can't update". I just want to confirm as this problem happened earlier on my Xperia neo v. I was having unlocked bootloader on that. Or this problem occours only on unlocked bootloaders? Please let me know
Sent via XPERIA ZL
Click to expand...
Click to collapse

Thanks so much for taking the time to create this. I just got the ZL yesterday and it was buttery smooth, I then got the 4.2 update notice an hour later, updated and it is not smooth anymore.
I see that you mention two 4.1 versions - .434 and .243 . Which one do you recommend? Honestly I wish I had taken note which one exactly came with my phone out of the box, I want to go back to that but obviously can't verify what it came with since I am on 4.2
THANKS!!
spielnicht said:
I've gotten some PMs on how to downgrade from 4.2.2 (10.3.A.0.423) back to 4.1.2 (10.1.A.1.434 or 10.1.1.A.1.253), and thought I'd go ahead and post the steps for all to use. This works for both locked and unlocked bootloaders, and obviously keeps their state intact. The basic idea here is to use Flashtool to simply flash the stock FTF from Sony, no more, no less. It is the same process as restoring your phone via PCC/SUS/Mac Bridge, with the exception here that Sony isn't forcing the latest firmware on you and thus allowing you to select your choice of firmware version.
Rooting Notice
I know for certain you can root the 434 (4.1.2) firmware via Bin4ry's method, and I know for certain you can root the 423 (4.2.2) via DoomLoRD's method. However, I'm fairly sure you cannot root the 253 (4.1.2) firmware via any available method, unless you update from 434 to 253 via an OTA update...which is no longer available. So, if you need root, flash 434, if not, then 253.
The Standard Disclaimer:
I am not responsible for any damage that may happen to your phone by following these instructions. Do so at your own risk.
What You Need:
Flashtool (Official Site)
Correct FTF that matches your device's customization (e.g. Generic US 1270-7584)
To check your customization, dial *#8#7378423#*#*, Service Info > Software Info
You can search this forum for FTFs posted by fellow users, or get them from here. You can downgrade to 434 or 253, it's your choice. Just keep in mind that if you go back to 434, you won't be able to update to 253 via the OTA, you'll have to use this method again.
Before You Begin:
BACKUP ALL YOUR DATA!! When flashing the stock FTF, your phone is wiped 100% clean, as if right out of the factory. Even if you have a custom recovery installed, that will be gone as well.
Flashing Instructions:
Switch off your phone and make sure the USB cable is unplugged from the computer (leave it attached to the phone)
Make sure all Sony software (PCC, SUS, Mac Bridge) are closed and not running on the computer
With the phone completely off, press and hold the VOLUME DOWN button and plug the USB cable to the computer.
You're not going to see anything happen on the phone, but this will put it in Flashmode
Fire up Flashtool
It should say phone is connected in Flashmode
Click on the lighting bolt icon (Flash Device)
When prompted for Flashmode or Fastboot Mode, select Flashmode (default selection)
Navigate on your computer to where the FTF is stored
Flashtool will then display the details of the FTF
When flashing a stock FTF, make sure you keep Wipe Data/Cache/Appslog checked, and all Excludes unchecked.
Click Flash
At this point, the Flashtool will start the flashing process and should take anywhere between 10-15 minutes
If the Flashtool errors out or crashes, 9 out of 10 times you forgot the Sony software running in the background. Close, and try again.
After it's done, simply unplug the USB cable and start the phone.
The phone might prompt you for an NFC update, followed by a Power Off or Use Phone selection. I usually select Power Off and start the phone back up again to make sure the update completed all the way, but that's just my paranoia
Click to expand...
Click to collapse
---------- Post added at 11:40 AM ---------- Previous post was at 11:25 AM ----------
Ps I forgot to add I do not need to root, I was just curious solely on the two different versions of downgrade and what was best choice if there were different.

Congrats on your new ZL.
Yeah, sadly Sony dropped the ball with the latest update, but some of the blame also falls onto the Android 4.2.2 itself...it wasn't the smoothest. I'm actually testing out the latest 4.3 on my Nexus 7...seems like an improvement.
Anyway, the .434 firmware is Android 4.1.2, where as .423 firmware is Android 4.2.2. So with that said, you need to flashback to 4.1.2 with the .434 firmware, which is what your phone came with, and thus will take your phone back to being buttery smooth
As for rooting, follow Bin4ry's method and you'll be good to go.
radlink14 said:
Thanks so much for taking the time to create this. I just got the ZL yesterday and it was buttery smooth, I then got the 4.2 update notice an hour later, updated and it is not smooth anymore.
I see that you mention two 4.1 versions - .434 and .243 . Which one do you recommend? Honestly I wish I had taken note which one exactly came with my phone out of the box, I want to go back to that but obviously can't verify what it came with since I am on 4.2
THANKS!!
Click to expand...
Click to collapse

Ah thanks so much!!!! I was more referring to this statement you made " 4.1.2 (10.1.A.1.434 or 10.1.1.A.1.253),"
That is what I was confused about
spielnicht said:
Congrats on your new ZL.
Yeah, sadly Sony dropped the ball with the latest update, but some of the blame also falls onto the Android 4.2.2 itself...it wasn't the smoothest. I'm actually testing out the latest 4.3 on my Nexus 7...seems like an improvement.
Anyway, the .434 firmware is Android 4.1.2, where as .423 firmware is Android 4.2.2. So with that said, you need to flashback to 4.1.2 with the .434 firmware, which is what your phone came with, and thus will take your phone back to being buttery smooth
As for rooting, follow Bin4ry's method and you'll be good to go.
Click to expand...
Click to collapse

NP. If you need to root, then you'll want to go with .434 instead of .253.
radlink14 said:
Ah thanks so much!!!! I was more referring to this statement you made " 4.1.2 (10.1.A.1.434 or 10.1.1.A.1.253),"
That is what I was confused about
Click to expand...
Click to collapse

I do not want to root nor need, this is my first android phone that works efficient outside the box and no keyboard lag!!
So basically there are no difference between the two except one you can root and one you can't?
I bought the xperia Z not knowing about the ZL!!! Now to go return the Z :>
spielnicht said:
NP. If you need to root, then you'll want to go with .434 instead of .253.
Click to expand...
Click to collapse

Should I be concerned that my phone gets super hot now? Flashed back to the 434 and notice my bars keep going up and down.
Don't recall that behavior before