[Q] Nexus Prime continuously rebooting - Samsung Galaxy Nexus

I brought my Nexus Prime from Korea last month.
A few hours ago I was listening to music on my phone when it rebooted. After that it came back on for roughly 10 seconds before rebooting again.
I uninstalled a game from my phone roughly 30 minutes before this error happened.
I cannot use my phone now, I get a few seconds of use out of it before its stuck in a continuous reboot cycle.
I have tried letting it cool down (it was a hot day), removing the simcard and changing batteries. Not sure what else I can do with only a few seconds of use.
Model number - SHW-M420S
Is anyone able to help me get out of this reboot cycle?

Try to back up important things and do factory reset. Is your phone rooted? CWM recovery installed? If so, before doing factory restore you could try wiping cache/dalvik cache first.
Sent from my super Galaxy Nexus plusĀ®

Luckily its still a new phone, so there isn't much on it.
The phone is rooted in that I cannot access it in any way. Even connecting to a computer is useless as its only on for a few seconds before it reboots itself.
CWM recovery isn't installed, will be when the phone is working again though!
Is there a way to wipe the cache/dalvik cache or factory reset while the phone is off?

fastboot will allow you to erase data,userdata, as well as flash a custom recovery like cwm or a full rom.
bk201
edit: boot your device with POWER+VOLUP+VOLDOWN into fastboot. search google and/or xda for some fastboot tutorials.

I had this problem awhile back. It was a bum phone with hardware issue. I had to exchange it. Yours may be in the same boat.

I will try a fastboot later today and let you know the outcome, thank you.
If all else fails I'll send it back to Korea for new hardware I guess.

I ran into this problem a while ago. I had to restore the phone to stock using the image from Google. Haven't had a problem since

Related

Galaxy nexus keeps rebooting

I have a stock GN, not rooted yet. Today my phone automatically shut off and now it starts back up, google logo shows up and all those colors come on for couple of seconds and then the phone reboots itself.
I can press both volume up+volume down + power button and get into a menu which gives me the options of Start, Restart bootloader, recovery mode, and power off. I choose recovery mode but then it goes on to an android sign with exclamation mark. After that I can't seem to get anywhere. I have tried volume up +power, volume down+power, and volume up+down+power but nothing seems to work. It just keeps on rebooting it self.
Any solutions to this problem??
There are two possibilities:
1) Software problem. Since you were stock, this is unlikely.
2) Hardware problem. This is more likely, in my opinion.
If you want to eliminate 1) as a possibility, you can try this:
1. Download the GNex Toolkit here
2. Install it & get the drivers working on your computer (if you haven't already)
3. Unlock the bootloader by selecting Option 3 (it'll wipe your phone)
4. Flash factory stock rom by selecting option 8
5. Try it. If it works, congratulations. (if you want to re-lock your bootloader, use option 11)
If this doesn't work, relock your bootloader and send it in for warrantee. (most likely a hardware problem)
....
FredFS456 said:
There are two possibilities:
1) Software problem. Since you were stock, this is unlikely.
2) Hardware problem. This is more likely, in my opinion.
If you want to eliminate 1) as a possibility, you can try this:
1. Download the GNex Toolkit here
2. Install it & get the drivers working on your computer (if you haven't already)
3. Unlock the bootloader by selecting Option 3 (it'll wipe your phone)
4. Flash factory stock rom by selecting option 8
5. Try it. If it works, congratulations. (if you want to re-lock your bootloader, use option 11)
If this doesn't work, relock your bootloader and send it in for warrantee. (most likely a hardware problem)
Click to expand...
Click to collapse
So, I did the above method and after flashing the factory stock rom it won't start up anymore. It doesn't respond to anything at all. It seems I've bricked it
Is there any way to unrbick it now? I'm assuming I can't send it in for warranty either now if it's semi bricked. Unless it's been completely bricked which means there is still a chance of getting a replacement phone.
I have the same prob on rooted SGN
This morning I switched off the airplane mode to be available, system crashed and restarted. And then still the same again - booting / android logo / restart again.. /./. I am using Android Revolution HD 2.1.5, for last month with no problems.
I tried to boot into recovery, then wipe the cache and reflash rom and radio from sd, it is still the same. I can see all the files on my int. sd with no probs.
Please help.
I'm thinking it might be a hardware issue, but I'll wait for another member's opinion before confirming.
Solved!!!
That's what I thought - HW prob, but it seems that luck is on my side, I hope. It helped to get back on stock but with total deletion including int partition
Anyway thanks for support.
630263 said:
That's what I thought - HW prob, but it seems that luck is on my side, I hope. It helped to get back on stock but with total deletion including int partition
Anyway thanks for support.
Click to expand...
Click to collapse
Was your phone rooted or bootloader unlocked before the problem occurred?
Anyways I've sent in my phone for warranty, hopefully samsung will fix it.
So my phone company called me today and apparently Samsung told them that it's corrosion(?) problem. When I asked exactly what does that mean they said it's moisture damage or physical damage that probably caused it. But I'm confused how could my phone possibly get moisture damage inside an otter box. I know how delegate these devices are and I know how to take care of them.
Anyhow it'll be $90 to fix it. I had no other option so I asked them to go ahead with the repairs. So frustrated with Samsung to be honest. I never dropped my phone once, never had any water damage, phone was always inside the defender case. And I still have to pay them for fixing my phone even though it's not my fault.
That's quite worrying, I just started having boot loop problems today. I've had the phone since Feb 29th and not had a problem with it yet, but today it started boot looping. I went into recovery and did a factory reset, was alright for a couple of hours then it crashed, started bootlooping again. Running stock 4.0.2 unrooted, I'm wondering if flashing 4.0.4 might help.
I'm in the same boat.... unrooting stock 4.0.1 firmware - canadian version from Negri.
April 23rd my phone crashed and started boot looping. Google logo - reboot - Google logo - reboot
Factory reset worked. I installed less apps than I had before figuring perhaps an app was corrupting something.
Yesterday - it happened again. Phone crashed. Boot loop. Factory Reset worked. Installed even fewer apps.
We'll see what happens this time around. I am hoping it is just a software thing. Hoping 4.0.4 gets pushed soon too.....
I've been having the same issue, plus sometimes my home screen it would lock up and wouldn't let me do anything, so I did a battery pull and it would boot loop for a half hour.
After the 3rd time I just took it to my Verizon wireless store, and showed them the situation and they couldn't figure it out, so their sending me a replacement, which I'm not looking forward too, don't want a semi-used phone....
Via Galaxy Nexus [LTE]
Rebooting Issue Solved.
I was also a troubled Samsung Galaxy Nexus user and my phone kept restarting more than half a dozen times everyday. Most of the times when I switched between two or more applications, or when it was simply idle on my desk.
However, I found a solution (at least in my case). All I did was root my phone, install cwm recovery, and flash a custom rom after wiping cache and factory resetting the phone, It's been about 5 to 6 hours now since I flashed the custom rom and I haven't had a single reboot or hang since.
Others who face this problem, please give it a shot, who knows? You might save your Galaxy Nexus instead of sending it back to get a replacement or spend some money on it for repairs which aren't even required in the first place.
I also had this problem unrooted. I had to give it to Samsung for the warranty
Swyped on my Galaxy Nexus running AOKP with Trinity Kernel, overclocked to 1.4GHz
I got my nexus yesterday, almost immediately after first start it start to install JB from OTA.
I did buy 2000mAh samsung original battery and started straight with it. not even testing with 1750mAh bat.
after installing JB and needed softwares, it started to randomly reboot.
it rebooted even it was just in my pocket.
sometimes when I did do something, display freezed and after about 5sec it rebooted.
Now I did changed to original 1750mAh, and it havent boot at all couple hours, even I did play angrybirds space.
I wont dare to root it before I am very sure problem is with 2000mah battery.
2stardiver said:
I got my nexus yesterday, almost immediately after first start it start to install JB from OTA.
I did buy 2000mAh samsung original battery and started straight with it. not even testing with 1750mAh bat.
after installing JB and needed softwares, it started to randomly reboot.
it rebooted even it was just in my pocket.
sometimes when I did do something, display freezed and after about 5sec it rebooted.
Now I did changed to original 1750mAh, and it havent boot at all couple hours, even I did play angrybirds space.
I wont dare to root it before I am very sure problem is with 2000mah battery.
Click to expand...
Click to collapse
I could be wrong, but have you tried to clean the pin on the battery? Seems like battery and the phone isn't contracting too well
Swyped on my Galaxy Nexus running AOKP with Franco Kernel, overclocked to 1.4GHz
Little update, phone did continue rebooting with original 1750mAh battery also.
I did also reset with recovery mode, and after that it did also reboot one time.
like it uses all memory/cpu and when nothing to do reboot (like windows )
I also did flash stock rom with toolkit but no help.
I will test rooting phone and flash another rom, or is it useless ?
after using couple days, not yet rooted.
Phone works and wont reboot even in heavy stress. but sometimes it just reboots by own not a single program in task list.
might reboot right after previous reboot or take hours to reboot.
stupid phone
I have been done some research.
I did one more time reflash google stock with rootkit, and forgot lock phone, it was almost 3 hours by own in wifi, no reboots at all.
when I noticed that I forgot to lock it I rooted whole phone and installed paranoid android 2.13 with CWM.
Now Ive been using 2 hours without any reboot, installing software, setting things up and using apps.
I dont understand at all:silly:
edit: noup, yesterday evening one almost reboot, paranoid android did reset itself but didnt even reset uptime. so I didnt count that normal reboot.
but after wake up this morning, it did reboot once when I put in my pocket, another just lying on table, once activating bluetooth in my car.
going to send it back to seller.
I have a similar issue, although not quite the same. Last night my phone started boot looping - it managed to boot up to the lock screen, and I can use it for about a minute before it dies and then reboots. This continues again and again (I have to pull the battery to quit it).
I have stock JB on my GSM GN, but rooted with an unlocked bootloader / CWM. I restored my old CWM backup, and had the same issue. I also wiped the cache and the dalvik just to see if that helped, but I had the same issue. I then tried to do a factory reset in CWM, but after I did that the boot loop just got to the nexus logo and died, entering a new (slightly shorter) boot loop. I went back into recovery and reflashed my CWM backup, and that at least got me back to booting into android.
I can't understand what's going on - could it be a hardware issue if it will happily stay alive in recovery, but dies after 1-2mins of android?
Thanks for your help. If it is hardware then I hope I can reflash the stock recovery / bootloader and unroot through recovery... the phone doesn't stay on long enough to do it when it's booted into full android!

Stuck in Bootloader

So this has happen twice. My gnex has just restarted and get stuck at the bootloader in an endless loop.
I have a stock, rooted, 4.0.4 gnex.
Last time this happen I had to completely wipe my phone and start over. Dont want to do that again.
Has this happen to anyone else?
Thanks
-J
When I load in to recovery I cant even see the CWM menu.
Can you run fastboot commands
Sent from my Galaxy Nexus using xda premium
I could but now the phone wont turn on at all. Im actually one the phone with google right now to try to figure this out.
charge the phone (plug it in).
unplug it, press and hold both volume buttons, and press and hold power
bootloader comes up, plug it into computer
in this screen, flash the latest cwm file using the command:
fastboot flash recovery clockworkfilenamehere.img
press vol buttons to restart the bootloader, then select recovery, should pull up cwm.
Go wipe cache and dalvik cache (in advance), then pick restart, see if phone boots up.
If not, you'll need to reflash stock google image.
Charged phone over night and still wouldnt turn on.
Have you tried reseating the battery?
jp555soul said:
Charged phone over night and still wouldnt turn on.
Click to expand...
Click to collapse
Funny, my CDMA gnex just started doing exactly the same thing. Verizon is overnighting me another one, with Saturday delivery even.
you must factory restore your phone
you need to restore your phone to the factory image, use wugs toolkit,
galaxynexusforum.com/forum/galaxy-nexus-hacking-mods-lte-cdma/1445-wugs-galaxy-nexus-root-toolkit.html
it will download the 4.0.2 factory img for you. then use the same tool to root your phone. then install your rom. Install Liquid rom 1.4. i have tried them all it is by far the most stable and the fastet. coupled with franco or imoseyon kernel i am getting 20+ hrs of battery life and a smokin fast phone.
stuck in bootloader
My GSM nexus running aokp milestone 4 randomly got stuck in the bootloader the other day. It was working fine and after hitting my snooze button on my alarm and waiting a few minutes I realized it was off. when i turned it on it was stuck. I tried clearing cache and dalvik cache which wouldnt work so I was forced to do a factory reset. Came right back to life (with none of my data obviously).
This happened to me last night after trying to restore a nandroid. Wouldn't go past the Google screen when trying to boot the rom and wouldn't go past the team win recovery plash screen.
Luckily I have basic fastboot and adb command skills. Flashed fully back to stock, boot loader, radios, from, kernel. Booted up fine after that and no issues since.

[Q] VZW Stock 4.1.1 Stuck at Google Logo

I am completely stock, no root. Phone has been working fine, but for the last 3 days, it will sit at the Google boot logo for 5 to 10 minutes, then start booting. I already did the factory reset back to defaults, 3 times. After the factory reset it will work normally or about 3-4 hours and then its back to taking 10 minutes to boot. I have not loaded any apps on the phone since the factory reset, just my exchange server settings for contacts. It is a pain, because I have multiple batteries. After the phone is done booting, everything works fine, nothing is slow.
Any recommendations?? I have the warranty on the phone, is it worth making a claim? Do they replace it with another nexus, or will they give me a S3?
Thanks All.
It might sound dumb, but are you shutting your phone down properly? If not, your phone will do the equivalent of a chkdsk (Windows check disk) on boot to ensure the integrity of the system/data files. This will usually take several minutes during boot-up.
I hold the power button down and then tap power off and wait for the phone to turn off.
Is it possible for the internal memory to be going bad causing a check on boot-up?
Is there a way to log what is going on to see maybe what is causing the issue?
Thanks.
bump
You could always pull a logcat.
Unlock bootloder flash cwm flash a 4.2.2 ROM and profit. I don't have that issue with 4.2.2. Had it with older versions.
Sent from my Galaxy Nexus using xda premium
Replacement
Sounds like time for a warranty or insurance replacement.

[Q] Galaxy Nexus won't boot up! Restarting after google logo!

Hello to all
I have Samsung Galaxy Nexus 4.2.1 stock and unlocked.
It worked perfectly to two years! From yesterday i have problem with it! My GN won't boot anymore, I can see just google and X (nexus) logo after that GN restart itself! This is repeated without stopping until I put out battery.
I have tried to clear cache, wipe data/factory reset in Recovery Mode but problem has continued!
I have unlocked bootloader and update to android 4.3 stock (non rooted) through ADB (google SDK), updated successfully but when phone has reboot problem has continued, GN restart non-stop!
In Fastboot mode/Recovery Mode phone it never restarted! I have left in this mode with hours to try if restarted but no It works without any problems in this mode! It restart only when phone boot up!
Can this problem to be hardware failure or not?!
Can anyone help me? What can i do to boot my GN again?
I hope in your your support
visar.r said:
Hello to all
I have Samsung Galaxy Nexus 4.2.1 stock and unlocked.
It worked perfectly to two years! From yesterday i have problem with it! My GN won't boot anymore, I can see just google and X (nexus) logo after that GN restart itself! This is repeated without stopping until I put out battery.
I have tried to clear cache, wipe data/factory reset in Recovery Mode but problem has continued!
I have unlocked bootloader and update to android 4.3 stock (non rooted) through ADB (google SDK), updated successfully but when phone has reboot problem has continued, GN restart non-stop!
In Fastboot mode/Recovery Mode phone it never restarted! I have left in this mode with hours to try if restarted but no It works without any problems in this mode! It restart only when phone boot up!
Can this problem to be hardware failure or not?!
Can anyone help me? What can i do to boot my GN again?
I hope in your your support
Click to expand...
Click to collapse
Don't panic, this problem is called bootloop and it's normal. Just download factory images from here and flash them by using this awesome guide by efrant!!
Also bookmark this link for future reference.
http://forum.xda-developers.com/showthread.php?t=1812959
started having the same problem yesterday after 6 months of stability on a custom 4.3 rom.
oem lock then unlock to format, nothing, tried various methods of flashing back to stock via ADB with mixed results, normally more boot looping with it occasionally booting into a rom for ~5 seconds. so SOMETHING is working.
I tried Efrant's method about an hour ago, but its been sitting at the google logo since, I'm at a lost, I'm no stranger to boot loops when installing borked roms but this is the strangest problem I have ever had with an android device.
should I just chock it up to hardware failure?
Mostly yours USERDATA partition is corrupted.
Use FASTBOOT to reflash the USERDATA IMG and it should do the trick.
Sent from my Galaxy Nexus using xda app-developers app
did a total stock reflash again, got to the setup screen before it rebooted after ~15 seconds, bootlooping again. flashed the userdata img with a few different ones.
I'm trying to read my logcat but when I run the ADB command in clockwork It finds nothing.
I've done all steps by this awesome guide by efrant! But same problem here
I've tried to install 4.2.2 stock, 4.3 stock, all comands works but in the end when i press fastboot reboot my nexus it's in bootloop again restart restart and restart
Any other solutions :crying::crying::crying:
I've waited about 30 minutes after restarting non-stop, my GN boot to system i saw home screen of android but after 5 sec restarted again :crying:
I'm getting into my system once every 10 or so reboots. managed to turn off wifi in case that was the problem but still boot looping. I'm inclined to think it might be hardware related as I started having trouble in the middle of a text after several months of rom stability.

No reset possible

My brothers Galaxy Nexus crashed two days ago and rebooted. Since than whenever you boot it again, it boots normally but after about 10 seconds crashes and reboots again. No matter if you unlock it, SIM installed or not, with external power or not makes no difference. Always keeps crashing and rebooting. So the first thing I did was a factory reset within the bootloader. When it restarted nothing was wiped. Wallpaper, unlock code and all apps were still there.
Weird.
So I decided to flash the the whole stock image again. Downloaded the latest version from Google and flashed it. Took a fairly long time (30 minutes), but had no errors or irregularities and had the same result as the factory reset -> nothing. Everything is still there.
How can this even be? The only thing I could imagine is a broke storage. Is this a possibility?
Thanks in advance
It might be a broken storage. One thing you can try is to flash an older version than upgrade via OTA. Assuming that you have 4.3, you can flash 4.2.2 than via OTA, you can update. I had a rebooting problem before, but it was because of my battery. When I unlocked my bootloader I was surprised to see that my data was still there but when I factory reseted, it was gone. Reply with the results
Sent from my Galaxy Nexus using XDA Free mobile app

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