Related
My phone has always randomly had a little glitch. For some reason, once every so often my 3G icon just disappears and stuff like my internet and market dont work. SMS still works fine though. Normally just a reboot fixes the problem but today I had to pull the battery. This happened even when I was fully stock but now I'm running DC 3.2.3 still with the stock kernal. Any similar experiences?
Running all-stock with no root. Happens to me also.
Full bars for signal (calls and texts) but the 3G icon stops transferring. I just put the DATA widget on my homescreen and toggle it. Not really a big deal...so far.
Same things happening to me it wont connect to 3g and freezes most of the time. Just started about 2 days ago
Sent from my PC36100 using XDA App
Anyone know anything about this problem? My phone now randomly restarts even when im not using it from trying to connect to 3g im guessing. Keyboard also stops working randomly
Sent from my PC36100 using XDA App
are you running a rom?
...If you are you should try flashing a stock rooted and see if the problem still exists. If it does you may want to try to unroot, go back to stock and update everything. Then you can narrow down if it is rom/software/hardware related
Yes i am running stock rom rooted. What do you mean by update everything?
Sent from my PC36100 using XDA App
elegantai said:
are you running a rom?
...If you are you should try flashing a stock rooted and see if the problem still exists. If it does you may want to try to unroot, go back to stock and update everything. Then you can narrow down if it is rom/software/hardware related
Click to expand...
Click to collapse
I was also running stock rooted at first. Here is a weird update I just came across though. I've installed (and uninstalled) SwitchPro, which is basically a more customizable widget than the stock power control widget, 3 times now. And every time I add the actual widget to my home screen my 3G instantly disappears.....wtf? I uninstall it and reboot my phone and it's back to normal.
I'm gonna dig in to this a bit after I get back from the gym.
hotdog32836 said:
Yes i am running stock rom rooted. What do you mean by update everything?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I just meant that if you unroot the phone, make sure your radio's are updated to stock, update your profile and prl, then you could determine if it is hardware related or maybe you just have a bad signal?
hotdog32836 said:
Yes i am running stock rom rooted. What do you mean by update everything?
Click to expand...
Click to collapse
I think he means Device Self Service. Updating your PRL, Firmware and Profile.
I forgot to mention that when my 3G becomes "sketchy" this is the 1st thing I do. After that do a soft-reset and pull the battery out.
##RTN# - enter MSL - click menu, reset.
This is the only way I've found to fix this.
It wipes out ALL of your information so make sure you are backed up and synced. It is just like getting the phone new out of the box - it will auto-activate and you should be good to go.
If you don't have your MSL, call Sprint technical support and ask for it.
Thats pretty disapointing that that seems to be the only awnser. Will try when iget back from my vacation. The problem that makes me really mad is that it reboots randomly even when the screen is off in my pocket. Any backup app recomendations?
Sent from my PC36100 using XDA App
Hi all,
started this thread for people like me that don't post much, that can't ask questions in the Dev section. Got to get my post counts up, lol! I've been a member on here from when the Samsung Moment came out, so I'm no newb to flashing rom's, etc. ' Just saying'. Been trying to flash TBOMB 5.0 from last night and can't get my phone to boot up for the life of me. It starts, hangs, then it crashes before it's completed. Yes, I did everything I needed to do. LIH firmware, Wipe caches, factory reset, re-downloaded the file (2x) even flashed to complete stock and started over(2x). Still no go. Many are having good luck with this rom, what am I doing wrong here? Thanks in advance, for any info that could get me on the right track....
Anyone else needing help with this rom, you're more than welcome to use this thread for questions. :good:
That's weird. Did you reset your counter to 0 (zero) before flashing? I'm not sure if it makes a difference but you can try. I flashed over the leaked version of JB, only wiped caché and data caché. Didn't do any Factory Wipe/Reset because it was not in the instructions. You only need to Reset if you had any problems/issues with the rom. Everything works fine so far. Try those steps and see what happens. But do a nandroid before flashing.
Not to be rude, but are you waiting long enough? I remember reading in that thread after 5 was released that the boot animation was just straight black screen. That after a few minutes of nothing, it boots. Also, 5.1 was released this afternoon. Try that out.
Sent from my SPH-L710 using Tapatalk 2
I have been having trouble with trying to switch my lock screen wall paper. Did a dirty flash
of 5.1 over JB 5.0. But this is only on the lock screen. My home screen will change with no problems. Also for some reason I can't open the gallery app. This isn't to big of a deal as I use Quickpic but idk if they are related problems. When I try to use QP to set the wall paper it just asks me to crop the pic and that's it. I am sure I am overlooking something and would appreciate any help. Thanks
Robbie Doo said:
That's weird. Did you reset your counter to 0 (zero) before flashing? I'm not sure if it makes a difference but you can try. I flashed over the leaked version of JB, only wiped caché and data caché. Didn't do any Factory Wipe/Reset because it was not in the instructions. You only need to Reset if you had any problems/issues with the rom. Everything works fine so far. Try those steps and see what happens. But do a nandroid before flashing.
Click to expand...
Click to collapse
Thanks for your response. Yes, I did a counter reset when I went back to stock LI3.
DLed the 5.1 version of the rom after I posted this, flashed my phone, and now I'm good to go.
My phone didn't like something in the 5.0 version of this rom, might have been the kernel, don't think I had 2 bad downloads of this rom(5.0)......
Now I have hands on, the niceness I've been reading about. Thanks to all of you hard working Dev's, that keep our phones going by bringing us all these goodies. :good:
mulhiny said:
Not to be rude, but are you waiting long enough? I remember reading in that thread after 5 was released that the boot animation was just straight black screen. That after a few minutes of nothing, it boots. Also, 5.1 was released this afternoon. Try that out.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Been thinking the same thing while I was trying at first, but it sure wasn't my wait time. Fell asleep waiting on it around 4:30am , woke up 4 hrs later, no go, lol! Had to leave the house for a while, so I flashed back to stock LI3, so I could have my phone working... 5.1 worked, like I posted before seeing your response. Thanks for responding.
Battery Icon - Signal Icon - Date
I just flashed 5.1 over 4.3 today. Install went great, phone is dramatically faster did great on benchmark.
The issue I am having is that the signal icon, battery icon, ringer icon, time Do not show up right away on reboot. then all of a sudden it will just show up.
This actually happened on 4.3 also. If anyone has any ideas that would be great, and not to wipe and re-flash. I understand that ultimately that may be required but I am not looking at doing that right now.
Thanks.
thirty5 said:
I just flashed 5.1 over 4.3 today. Install went great, phone is dramatically faster did great on benchmark.
The issue I am having is that the signal icon, battery icon, ringer icon, time Do not show up right away on reboot. then all of a sudden it will just show up.
This actually happened on 4.3 also. If anyone has any ideas that would be great, and not to wipe and re-flash. I understand that ultimately that may be required but I am not looking at doing that right now.
Thanks.
Click to expand...
Click to collapse
You tried fixing permissions from CWM? Might help....
7Dragon said:
You tried fixing permissions from CWM? Might help....
Click to expand...
Click to collapse
I am not running CWM i am using TWRP. I will check that to see if I can find something. But I really have no idea what I am looking for. I am kinda new to all this stuff.
It's in TWRP also, just an fyi. Should find it easily, once in there.....
I believe fixing permissions is under "Advanced".
Sent from my SPH-L710 using Tapatalk 2
I'm looking for help adding long press to volume key to advance to next track. I noticed other rooms have this but none rock like JellyBomb.
Rocking JellyBomb Thanks to Teem VeNuM on My Sprint S3 xda Premium
Yes, this rom is awesome. The only thing I'm having trouble with is wi-fi tethering. I guess with this version of JB it is not possible to run tethering. Anyone else out there?
I called sprint and added wifi hotspots for $10.00 .After they allowed it I went to system update. Updated prn and profile and it works. I hope this helped
Rocking JellyBomb Thanks to Teem VeNuM on My Sprint S3 xda Premium
Is anyone having issues with setting up the s voice wakeup commands? It's like the microphone is deaf. S voice works with everything else. Just not that. I'm gonna flash 5.1 as soon as it downloads. But just in case it still doesn't works, I'm asking this question.
General Jellybomb install
This might help a couple of you. I install JellyBomb 5.1 yesterday (first rom flash, yay!!) and loving it.
I used Clockwork Recovery. I installed the LIH modem (?) first as they said. Factory reset, wipe, cache and wipe richvishervi (?). Install of the rom itself couldn't have taken more than 20 mins, but I did get a boot animation (I believe it's the boot animation form the international version G3).
The only issue I had was that my google calender wouldn't sync. To get round this I deselected calender from the google account and added a account using Microsoft Exchange with my google details. That was a work around that has worked for me.
I think I also have a problem with wifi tethering but I haven't looked into it properly.
One question I will ask is; I'd like to have the lock screen that has the circular unlock feature but I'm not sure how to get it. Any help would be appreciated.
If anyone is on the fence about installing this rom, I'm VERY happy with it. It's very customizable, it fast and it has been very easy on the battery so far. Well done Josh Beach.
MjrCARNAG3 said:
This might help a couple of you. I install JellyBomb 5.1 yesterday (first rom flash, yay!!) and loving it.
I used Clockwork Recovery. I installed the LIH modem (?) first as they said. Factory reset, wipe, cache and wipe richvishervi (?). Install of the rom itself couldn't have taken more than 20 mins, but I did get a boot animation (I believe it's the boot animation form the international version G3).
The only issue I had was that my google calender wouldn't sync. To get round this I deselected calender from the google account and added a account using Microsoft Exchange with my google details. That was a work around that has worked for me.
I think I also have a problem with wifi tethering but I haven't looked into it properly.
One question I will ask is; I'd like to have the lock screen that has the circular unlock feature but I'm not sure how to get it. Any help would be appreciated.
If anyone is on the fence about installing this rom, I'm VERY happy with it. It's very customizable, it fast and it has been very easy on the battery so far. Well done Josh Beach.
Click to expand...
Click to collapse
Do you mean the lockscreen with the rings?
Exchange Account
I have an exchange account setup on this rom. Not all of my appointments are syncing over. Some are and some are not. I have my work schedule in outlook as an "all day event" but none of them are showing up. But other "all day" events are syncing over.
My gCalendar is sycing without a problem.
Anyone have any ideas???
Back4More402 said:
I called sprint and added wifi hotspots for $10.00 .After they allowed it I went to system update. Updated prn and profile and it works. I hope this helped
Rocking JellyBomb Thanks to Teem VeNuM on My Sprint S3 xda Premium
Click to expand...
Click to collapse
Why? You could download Easy Tether from Play Store and use it for free. Free version doesn't let you browse the secure sites but the paid version does. It works great.
Mobiono said:
Do you mean the lockscreen with the rings?
Click to expand...
Click to collapse
Yes. It has an unlock icon with the shortcuts to apps above, below, to the left and right.
Sent from my SPH-L710 using xda app-developers app
My wife installed the ota update from Rogers today.
Now, anytime she opens one of her folders the phone freezes and the error appears.
Any ideas?
I ultimately had to boot into recovery and cleared the cache, did a factory reset and rebooted. It worked fine after that. Got stuck on a call once after, but no more issues after that. Make sure to backup anything off your local storage before you do this, since these steps will wipe all your data.
Sent from my SAMSUNG-SGH-I747 using xda premium
Right after update the same thing happened to me, I factory reset the phone and recreated the folders and touchwiz worked ok for few days then at some point I ran the battery down to empty and the phone shutdown. Putting it back on the charger and turning it back and now touchwiz home crashes again when using folders.
sigsegv0x0B said:
Right after update the same thing happened to me, I factory reset the phone and recreated the folders and touchwiz worked ok for few days then at some point I ran the battery down to empty and the phone shutdown. Putting it back on the charger and turning it back and now touchwiz home crashes again when using folders.
Click to expand...
Click to collapse
This is crazy. Coming from a rom I would imagine this stuff to happen but an official update? I really don't want to have to listen to the complaining if I need to reset the phone.
Yeah i had various issues with the official Rogers Jelly Bean update too so I just flashed a custom rom. I never felt the need for it when I was on ics but one day after the update I flashed the Jedi Invasion custom rom. Rogers JB ws just pissin me off.
Same here. I noticed that the crash from one folder only. Then narrowed it down to the app that caused it - removed it from folder then re added it.
Works great now.
Sent from my SGH-I747M using Tapatalk 2
streetdegree said:
Same here. I noticed that the crash from one folder only. Then narrowed it down to the app that caused it - removed it from folder then re added it.
Works great now.
Sent from my SGH-I747M using Tapatalk 2
Click to expand...
Click to collapse
I get a crash in /system/app with ES File Explorer. How can I narrow it down to one file?
For me it crashes with any app in a folder.
Yup, same here. Started when creating a folder. After the reboot, folder is created.
But everytime I even 'grab' an icon on any homescreen (like to move it to the trash at the top), it freezes and Touchwiz closes.
Flashed the full, official ROM 3 times, downloaded 3 seperate times, on 3 different computers with 3 different cables.
A buddy that has an SGS3, never rooted or messed with, did the OTA and has the same issue. Another buddy did the same exact steps as me, same files, computer and cable, does not have the issue.
What the heck is going on here?!!?
I'm very disappointed with this update.
quiksandjesus said:
My wife installed the ota update from Rogers today.
Now, anytime she opens one of her folders the phone freezes and the error appears.
Any ideas?
Click to expand...
Click to collapse
I spent ALL day trying to fix this and I think I finally did! I updated to jelly bean from Telus and all of my folders where crashing with the TouchWiz error whenever I tried to close out of them.
I found a post suggesting to go into application manager, find TW and clear all data (not just cache). When I did, all of my home screens lost my folder and app shortcuts BUT the crash was gone and has not returned even after recreating some folders!!
I guess it was the old folder shortcuts that weren't meshing with the update? Who knows I'm just glad it's fixed. I hope it works for you too.
DanG40 said:
I spent ALL day trying to fix this and I think I finally did! I updated to jelly bean from Telus and all of my folders where crashing with the TouchWiz error whenever I tried to close out of them.
I found a post suggesting to go into application manager, find TW and clear all data (not just cache). When I did, all of my home screens lost my folder and app shortcuts BUT the crash was gone and has not returned even after recreating some folders!!
I guess it was the old folder shortcuts that weren't meshing with the update? Who knows I'm just glad it's fixed. I hope it works for you too.
Click to expand...
Click to collapse
I've done this several times as well. After I set up my home screens as I like them, after a few hours the issue always comes back.
Just letting you know, I'm willing to bet that it'll be back...
So after plenty of testing, at least for myself, I found that the cause of this error was that I had my app menu in 'list' view as opposed to a 'grid' view.
So anyone coming across this thread with the same issue, that might be the problem (that is, if you use list view. If not, I'm stumped...)
I have the same issue when opening any folder, I am also using the list view for apps.My friend also has the same issue and he too uses the list view.After clearing data in TouchWiz Home the problem goes away but eventually returns and always returns immediately after a battery drain.I will try again but this time I will NOT use the the List View and report back.Hopefully we can find the
cause of this, as the carriers dont seem concerned about it.
Sent from my SGH-I747M using xda app-developers app
globber said:
I have the same issue when opening any folder, I am also using the list view for apps.My friend also has the same issue and he too uses the list view.After clearing data in TouchWiz Home the problem goes away but eventually returns and always returns immediately after a battery drain.I will try again but this time I will NOT use the the List View and report back.Hopefully we can find the
cause of this, as the carriers dont seem concerned about it.
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
I came across this forum while searching for this exact problem. I had tried clearing the touchwiz data, but that turned out to be a temporary bandaid as it came back.
The touchwiz crashing just started happening to me again tonight, , but after seeing this I switched my app view to grid mode and I could immediately use my folders again without any issues. I'll report back after some time to see if it stays away.
And I too am with Rogers.
Folder Bug - List view, grid view
I also can confirm a folder crash freeze with list view on a Telus I747m Jellybean 4.1.1 I747MVLDLK4 .
I noticed it happens after a reboot with list view enabled. Switching back to grid view and folders work again.
Thank you for your help guitarguy :good:
Rogers ota update touchwiz trouble
I received the rogers ota update and had trouble with touch wiz and getting the same error message everyone else has been getting, and simply thought if I call "rogers" for assistance or search the net it may be time wasted so simply did a factory reset after backing up all my apps and data which google has done a good job of backing up I also have a 32 gb memory card with all my data installed on, so it wasn't much trouble at all.So what you can do is slowly uninstall all your apps if you have few or just do the factory reset.But as I recall my phone was considerably hindered by this problem with touchwiz.I reinstalled all my apps with wifi.
I just discovered the new photosphere and other google apps that have been released and wonder if these will also soon be released in a future over the air update and wonder if I should just bite the bullet and install the roms now. Does anyone have any idea what the intentions are? Can we expect these within six months in another update or sooner?
best
Fixed by disabling list view. Thanks.
So I've been fighting with Touchwiz force closing quite often since the JB update. I flashed the full official ROM from Telus, as well as 2 other Telus based ROMS, all suffered from the same problem. The only thread I found pertaining to a similar issue is HERE.
Issue:
Touchwiz force-closing (stopping), when creating folders, or moving icons on the homescreen (like to delete them or move them to another homescreen).
In a nutshell, myself and 2 friends all have GS3s. 2 of us were having the issue, myself (rooted) and my friend (unrooted, completely stock), where as another friend (rooted) was not having the issue.
After much hair pulling and testing (3 different ROMS, using different computers and cables to flash, having my device flashed by my friend who was not having the issue), I came to the conclusion that Touchwiz was force closing ONLY when the App Drawer was in "Alpahbetical List" view type. When it was in a "grid" view type, there were no issues.
I was wondering if anyone else could do some testing and let me know if I'm on the right track with this.
I ask that you change your App menu to "Alphabetical List", and use it normally for a few hours or days, and let me know if you see any instances of Touchwiz force closing. If I see enough response, I'll start looking into how to place a bug report on this.
Thanks.
Did you wipe/factory reset? You should not be having issues like that if you did.I don't see any of that.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
crystalstylez said:
Did you wipe/factory reset? You should not be having issues like that if you did.I don't see any of that.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I wiped, factory reset, cleared caches, etc several times, as well as trying 3 different ROMS like I said.
The only way I could fix it was to clear data from Touchwiz Home. But the issue would still come back after a few hours.
So you are on JB, and are using "Alphabetical list" without issues??
Did you back up system and maybe restored the data wipe titanium by accident? If you have a clean install with nothing restored yet does it do this? If not install back all your apps one by one widget by widget to see what is causing this. Could be an app compatible issue. I tried to replicate your issue and could not at all.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
crystalstylez said:
Did you back up system and maybe restored the data wipe titanium by accident? If you have a clean install with nothing restored yet does it do this? If not install back all your apps one by one widget by widget to see what is causing this. Could be an app compatible issue. I tried to replicate your issue and could not at all.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Essentially a clean install, nothing installed or restored with titanium, and the issue was there. I think the only apps I had installed were Chrome browser, Go SMS (or Handcent, I tried them both because I thought maybe one of them was causing the issue), and Facebook. Other than that, I was on a stock rom (rooted).
I was just able to re-create the issue by doing the following:
1) Switch app list view type to "Alphabetical list".
2) Go to task manager, do a "Clear memory"
3) Go to homescreen, grab an icon, as if to remove it from home screen, and let it go.
Touchwiz force closes (Unfortunately, TouchWiz Home has stopped). As soon as I set it back to "Alpahbetical grid", everything works as it should.
Note: I do have a folder in the shortcut area on the homescreen (bottom, next to the Apps button), not sure if this makes a difference, but it usually starts when a folder is created...
I was able to recreate this problem on 2 Telus devices, and 1 stock Rogers device, all running JB.
Followed that and I still unable to recreate this. I also have a folder on mine in dock for email with Gmail and email in it. I am at&t though. Even though I am not sure if it matters.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
crystalstylez said:
Followed that and I still unable to recreate this. I am at&t though. Even though I am not sure if it matters.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Hmmmm, interesting. I was thinking of perhaps trying an AT&T based ROM (all I've tried were Telus based, and was able to recreate the bug on a friends Rogers device as well...). Maybe it's Canadian devices only? I did notice that it doesn't seem to be a very widespread issue. Although there was a thread about it, there were very few responses...
I'll see about flashing an AT&T ROM, but for the moment, its working properly in grid view, so I'm good with that.
Thanks for the input though!
I'm not able to reproduce this issue on my SGH-I747M (Rogers) running stock (not rooted) Android 4.1.1.
If you factory reset/wipe data on the stock ROM, configure the phone without installing any third-party apps from the Play Store (heck, don't even bother signing in with a Google account initially for this one), then set the app drawer to alphabetical list and attempt to reproduce the issue as per your earlier steps does it still occur? Just curious.
kmcckenn said:
I'm not able to reproduce this issue on my SGH-I747M (Rogers) running stock (not rooted) Android 4.1.1.
If you factory reset/wipe data on the stock ROM, configure the phone without installing any third-party apps from the Play Store (heck, don't even bother signing in with a Google account initially for this one), then set the app drawer to alphabetical list and attempt to reproduce the issue as per your earlier steps does it still occur? Just curious.
Click to expand...
Click to collapse
Thanks for trying it out.
I was actually able to reproduce it on my friends stock Rogers 4.1.1 OS.
I was able to reproduce it with a minimal install of third-party apps (mentioned in another post, I think I had Chrome, Go SMS and Facebook installed...).
Perhaps I'll give it a try if I flash a new ROM anytime soon. Right now, my device is working well, and I only figured out it was the List option causing me the problem after installing a bunch of apps and customizing. Don't feel like resetting right now just to try to reproduce it, lol.
Tested on Rogers Stock 4.1.1 root injected, no issues at all here.
Sent from my SGH-I747M using xda premium
jb 4.1
i tried to get this to happen on my gs3 but so far i have no complaints .i was running aokp for last 6 months or so and yesterday decided to go back to stock att jb 4.1 and must say i forgot how smooth tw is. i love aokp and tho i never really had any issues running tasks rom and now that he released 4.2 is fantastic!! but im likeing this new update from att its just nice to have everthing working perfect with awseome battery life charged my phone last night to full then unpluged and went to sleep . pleased to say that phone this morning 6 hrs later is still at 100 %..what i did to install was first i wiped phone completely formated everthing and then used odin to flash root66 rom insatlled booted up intsalled cmw and then just fixed parmisions. today is second day so far not one issue at all to report .. gunna hang with this for a bit let the bugs get fixed in 4.2
Also not able to reproduce this on blackjelly v1.02 (based on 4.1.1 ota).
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
So heres the problem,
my wife's gs3 recently upgraded itself to jelly bean . in the process it lost wifi connection to our home network. I've looked endless for a fix and cant find a thing that will bring back the wifi. SOOOOO..... Im hoping someone knows how to STOP the phone from checking for jelly bean.
thanks in advancw
1. Open up the Galaxy*S3*phone dialer
2. Dial *#0011# to enter service mode
3. Press the menu button and select “WiFi”
4. You should see that the “WiFi Power Save Mode” button is “ON”
5. Press it to turn power save “OFF”
Click to expand...
Click to collapse
try that
if not
tell her to try factory reset
if you're root'd, try clean cache and dalvik(make sure you make backups)
I've tried that but no go. Any other advice
Sent from my LG-E970 using xda app-developers app
I can't say I get your issue when you say to stop checking for jellybean ?
Are you rooted ? If not try a factory reset or reflash kies .
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
burdog1022 said:
I've tried that but no go. Any other advice
Sent from my LG-E970 using xda app-developers app
Click to expand...
Click to collapse
as far as the wifi problem goes, there's a thread here in Q&A (perhaps on page 2) that has recently dealt with similar wifi issues. give that a search.
when you talk about OS updates, your carrier (which carrier are you?) notifies you about them. your phone is not searching or pinging for them. most users have the option of pushing an update off temporarily if they dont want it yet or at all. my wife was notified of the update and opted to go ahead with it. she had multiple problems afterwards until i did a full wipe and reflashed the stock firmware. hit me back
If you are on AT&T you can probably get a new phone for that problem. I had the same problem with my skyrocket post ICS update and I walked in and they played with it a bit then gave me a new phone.