Help please. Cannot send or receive text messages - HTC Excalibur

Hi guys,
First post, so, firstly, hello! I've been using this website for a while, you guys make some awesome themes and home screens!
As of last night, I cannot send, or receive, any text messages (SMS). I never send MMSs so I don't know if that works either. I've tried restarting the device, removing + inserting the SIM card, turning mobile signal off and on again, and nothing seems to work!
I'm on the HTC S620
It's essential for work that I can stay in touch by text message, and unfortunately, I can't find anywhere else that can help me.
Thanks

Do you have sufficient money on your account?
Check if your SIM works with an other mobile phone for this.

I too am having issues sending and receiving text.Mine came about after a factory reset. Which give me the message "text message cannot be sent".

Related

Major SMS problem

I know there are a couple of threads about this already but mine is a little different.
I got O2 XDA Orbit from ebay - put in my VodafoneUK sim card and everything works fine, MMS, GPRS, Internet and even GPS (don't know if the last one matters) - I haven't upgraded or changed any software or anything but my SMS text messages won't work - they sit in outbox for a minute or so then I get the error msg "your text message cannot be sent".
Ant help or suggestions would be greatly appreciated.
Silly question but does the actual phone work - ie can you call out OK?
Can you receive messages?
My Orbit will receive OK but not always send in a poor signal area.
Stew,
Sorted It!!!!
To your answer sloss yes everything else works but I know what it is now.
I tried Start>Settings>Phone>Services...Voicemail and Text Messaging...select and then Get Settings........BUT it actually receives the WRONG yes the WRONG message centre number from the network.
Got a friends UK Vodafone phone and just copied his message centre number and Viola it worked fine, I'm so happy I could cry!!
Just thought this might help some others who may be having this problem.

Yout text message cannot be sent

Hello!
I decided to post here because I have a problem sending text messages with my HD.
Every third time, when I want to reply an SMS, it cannot be sent, it returns in the drafts, and I have this error message.
I don't understand why.
I tried dozen of Roms, radio, or SMS application (Manila, Windows, SMS Chat), and this happened.
Thanks for the help.
well, what rom you usin now my friend?
check yours sms center number in phone settings undee "voice mail and text messages"
if blank ask your operator to give it to you.
I just tried a new one to test if there is the issue, I'm on the last Lost in Asia.
Still the same problem.
[EDIT] SMS Center number checked, and it's okay. But I don't think this is the problem according I can send messages most of the time.
I solved the problem. In Settings / Connexions / Advanced Connexion, SMS Service is now set to GSM only.
having the same problem. its so frustrating i swear. plz do help
nisar1 said:
having the same problem. its so frustrating i swear. plz do help
Click to expand...
Click to collapse
I have the same problem, however I find that the sms's are actually sent because the other party has informed me.
I have this problem as well. I have WWE latest official ROM and SMS service set to GSM only. But as vanaveer said, other party received message even if it´s showing that "message cannot be sent"...
I think I solved the problem! Wich is indeed very frustating. The problem is in the SIM card, if the SIM card is older it does not really switch wel between the gsm.hsdpa network, which results in time out erros when sending text messages over the hsdpa network. If you put the settings of the network to GSM only, it will work flawless. I will receive a new SIM card by my provider and then the problem will be solved all together.
please report back wether this was helpfull or not
Well, I don't know if this is a 'Solution', but it's working for me.
I also have the same problem STILL! But I got it working, just
by instead of replying to the text message, I deny to make a
reply, and just start a new text message. This way I am able
to 'reply' on the text message.
Anyway, it's a good temporarily solution (for me surely), until
someone finds out what the actual problem is
I hope this will work for you!
grts,
slot
i have a similar prob.
when one particular friend text's me it comes through with his name, as it should be. but if i try to reply from his text i get the "message cannot be sent" error.
if i then go into my contacts and text him it's all good.
the problem is that when i recieve a text from him the "+" symbol is omitted from the beginning of his number. but the symbol is there in my contacts list and as i stated the text comes up as from him.
i don't geddit??
I have the same problem. I get an error but people receive my SMS. I even asked for a new SIM... same problem. Tested many ROMs and Radios... no luck.
I've given up. Now I'm looking for a way to disable the "Your text message cannot be sent" message because it blocks my other incoming SMSs until I click OK.
My guess is it is operator related.

TP 2 - Bugs & Fixes Thread

Hi
I thought it would be a good idea to start this thread to report bugs in the TP 2 official ROM so that we may collectively be able to find solutions, and if not, at least bring to attention of HTC to fix in newer builds of their ROMs.
So I request you all to put down bugs you have discovered as also fixes in this thread. I will try my best to collate all into the first post....
Here are the ones I have discovered so far:
ALARM BUG
I set the alarm one day and turned it off the next. But it continues to ring every day at the same time even though the alarm settings show it as off.
EXCESS RAM USAGE
With TF3d 2, messaging, notes and contacts running, the TP 2 shows RAM usage at 81%. Wonder whats taking up so much memory.
DIALER BUG
At times when I am calling, the call status screen does not appear and it continues to show the dialer screen even after the call button has been pressed for a contact.
I am having an issue with downloading emails on my TP2.
Using exactly the same settings as I had on my kaiser (which still works), when I try to send and receive I get "Error synchronising" Cannot connect with current connection settings.
I have ensured my email account is set up identically, and the connection settings to T-Mobile are identical. Anyone else had this issue?
Bluetooth:
When using bluetooth (activesync and headset profile) the pda crashes sometimes. If the screen is on it won't shut down and no interaction with the phone is possible. When it's off it stays off. Funny thing is that the pda keeps working. Phone is runnig when I am called etc.
Ramsfan_Jim said:
I am having an issue with downloading emails on my TP2.
Using exactly the same settings as I had on my kaiser (which still works), when I try to send and receive I get "Error synchronising" Cannot connect with current connection settings.
I have ensured my email account is set up identically, and the connection settings to T-Mobile are identical. Anyone else had this issue?
Click to expand...
Click to collapse
To answer my own question, this :-
[email protected]; said:
its something to do with their web proxy and only happens when you are connected to certain "bits" of tmobile.
To fix it, go to settings->all settings ->connections->connections->setup my proxy server-> and UNCHECK this network uses a proxy server to connect to the internet.
Click to expand...
Click to collapse
seems to have fixed it....
Sometimes the + caracter of a phonenumber is removed by touchflo3d when sending a textmessage as descriped here:
http://forum.xda-developers.com/showthread.php?t=522535
i have a problem with the alert tones. my tp2 either don't play or plays very softly the first second of any alert, reminder, or ringtones. anyone with the same problem?
I'm finding that when I send texts 1 out of every 3 doesn't get sent.
I get an 'Text cannot be sent' message. It's not my Sim card cause it was fine when I had it in the X1.
@home said:
I'm finding that when I send texts 1 out of every 3 doesn't get sent.
I get an 'Text cannot be sent' message. It's not my Sim card cause it was fine when I had it in the X1.
Click to expand...
Click to collapse
mine fails most of the time if i reply through the messages tab but if i select all messages and reply from there it always works.
bump123456
jjturner said:
mine fails most of the time if i reply through the messages tab but if i select all messages and reply from there it always works.
Click to expand...
Click to collapse
So does mine, so perhaps it's a touch flow bug rather than a phone fault.
these have nothing to do with htc touch pro2 itself dude!
it's about the rom you installed in it,so pls return to your technician to get a good rom!
it's like you have super good pc,but the windows xp you installed is crap,then your pc will always get this problem and that......
FYI: rom means: OS(wm 6.5 for example)+Radio(GSM etc)+Extrom(touchflo 3d etc)
SMS Status Report Bug
Hi,
I have a German (O2) htc touch pro 2 with the current original O2 ROM (WM6.1 CE OS 5.2.21048 (Build 21048.1.6.3), ROM: 1.19.207.1 (51489) GER)
My problem is that the phone will not receive or display the SMS status report sent by the provider when the recipient receives the sms.
When writing an SMS, I ensure that under message Options, there is a tick next to: "Request message delivery notification".
I wrote an SMS message to my own number on the TP2 and sent it off. The message promptly arrives, yet no status report from the provider arrives. I have tried this several times to various numbers.
The same SIM card in my XDA Orbit always displays a delivery notification from O2 when the recipient receives an sms. It is not a network problem.
As I have a multicard (more than one SIM card on the same number), I have been able to narrow down the problem as follows.
Messages sent from the phone do generate a status report. I set SMS delivery to my Orbit, and then sent an sms to my own number from the TP2. Both the message and the delivery report arrived on the Orbit.
When I set the network to send SMS messages to my TP2, and then send a message from my orbit, the message itself was delivered to the TP2, but not the status report!
This establishes that the German O2 network is OK, the TP2 can correctly send an SMS and request a Status report from the network. It can also receive normal SMS messages, but not the status report. No sign of it receiving anything, appears to ignore such status reports entirely.
Does anyone have a fix for this, short of flashing a different ROM on it.
I know that a new official WM 6.5 ROM is due to be released for the TP2 (but not so far). I am hoping someone here was a quick fix (missing registry entry, etc.) which can be applied to the current system as I write a lot of text messages and it is useful to know when they have arrived.
Regards
Peter
request delivery notification
i upgraded to the original WM6.5.. when replying to a text message through the new TouchFlo's threaded message look (not the one you get when going in from 'all messages' but the one you get when "clicking" on the message itfelf from the messages tab.), you can go to [Menu] - [Message Option] and there you have the option [reuest delivery notification].
i tick that and say done, send the message and i DO get the delivery notification. however when going back to this same message screen to reply to another message, that option will be unticked again.. i have to tick that option for EVERY single message that i reply to.. as i said sending a message from anywhere else has its own option and is saved correctly and always works..
i googled as much as i could but couldnt find anyone with the same problem :/

T-Mobile TP2 cannot receive text messages

Help. I am completely frustrated.
My tmobile touch pro 2 all of a sudden can not receive any text messages. When I switch out my sim card to another phone it gets texts immediately so there is nothing wrong there.
I've already tried resetting the phone many times and even left the battery out before doing so. When I send a text message to my own phone number from the phone I get a text back from the system administrator stating that the message was not delivered and that I should check the address and try again.
I've used other phones and texting services to try to send myself texts but nothing comes through. Is there anything else I can do?
Glad to see I was not the only one having this problem. I had to call customer service and they sent me a new phone.
deusofhearts said:
Help. I am completely frustrated.
My tmobile touch pro 2 all of a sudden can not receive any text messages. When I switch out my sim card to another phone it gets texts immediately so there is nothing wrong there.
I've already tried resetting the phone many times and even left the battery out before doing so. When I send a text message to my own phone number from the phone I get a text back from the system administrator stating that the message was not delivered and that I should check the address and try again.
I've used other phones and texting services to try to send myself texts but nothing comes through. Is there anything else I can do?
Click to expand...
Click to collapse
Did you recently install any new apps? I had that problem at one time, and realized that it was the app that i downloaded that caused my text messages not to work. the app that casued the error for me was True Caller. Once i uninstalled the app and soft reseted my phone, the text messages worked perfectly again.
I hope this helps.

Your text message cannot be sent.

I tried to sent a text message and, after a slight delay, got the following:
Your text message cannot be sent.
Click to expand...
Click to collapse
Is there some sort of app or registry setting that I could change that'd ask if I wanted to resend the message? Having to retype in messages is rather annoying.
According to this post Windows Mobile 6.1 added this feature but I don't see it and I'm running 6.5. Maybe the HTC TouchFlo 3D interface removed it?
yawnmoth said:
I tried to sent a text message and, after a slight delay, got the following:
Is there some sort of app or registry setting that I could change that'd ask if I wanted to resend the message? Having to retype in messages is rather annoying.
According to this post Windows Mobile 6.1 added this feature but I don't see it and I'm running 6.5. Maybe the HTC TouchFlo 3D interface removed it?
Click to expand...
Click to collapse
It doesn't retain a copy of the message in your drafts folder, or outbox...? Whenever I get that message I can just pull it up from there and hit send again
Whenever I get this message, after trying to resend it a few times, I realize I tried sending a text to an email address.
Make sure the number has an area code as part of the number.
Just another possible solution.
Is it for all text messages? If its a specific number sometimes the persons number is disconnected
torint said:
Is it for all text messages? If its a specific number sometimes the persons number is disconnected
Click to expand...
Click to collapse
this is the correct answer...if you have a good signal and you get that error msg, then that person has not paid their billy bill...
This problem comes up quite often if you've flashed a different radio onto your device. If you have flashed a custom radio, try out another or stock. If that's not the case, you might be in a poor coverage area. Both are common culprits, but may not apply for you.
SMS doest go to outbox folder
I have the same problem
When I have no service coverage I would like to type sms messages and as soon as I get it make phone send them all out. But unfortunately, when I don't have service HTC touch pro 2 keeps trying to send sms out and after a couple of attempts gives me message that it was not able to send it. I have to click on each message and resend it when I have service. Instead, I want my phone to put all sms into outbox sms folder and send them all when I actually have service.
I know other phones perform this function well. I went thru all settings but couldn't get it to put sms into outbox when no service available.
Does anyone have fix for that?
Also having a similar problem
Hi all,
Same, or similar thing with me. I'm on Vodafone in the UK, and I've got a friend who is on '3' in the UK. If I text him with a new fresh message, and hit send, it goes to him no problems. If he replies and I attempt to reply back - then I get "Your message could not be sent. Try again?" underlined in red. Tapping on this just generates the same problem again and again.
I've tried his number with/without spaces in it, ensured his contact name has no non-alpha characters in it, tried his number in +447xxx format as well as 07xxxx - all to no avail.
It does not happen with any other contact in my phonebook and I end up having to let the message fail, then forwarding my reply to him, so it leaves my device as a new message.
Now, as it's the UK, its nothing to do with him having not paid his bill (we don't get charged to receive SMS in the UK), and I've got great signal (I work for a Vodafone associated company and we've got a cell on-site, so it's full signal of HSUPA for me).
I am completely at a loss to understand why this happens - I have other friends on '3' that SMS's go to fine, so I'm guessing it's not a Vodafone to '3' issue either.
Any ideas anyone?!
Adam C.
PS: Stock ROM running WM6.5, unlocked GSM, nothing odd about the configuration/software either!
...bump.
Anyone?
Thx,
a.
change your network setting for automatic to manual. and enable call waiting now your problem is solved. i was suffering from the same problem but now solved

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