Develop Bugs

[Q] GNex will not charge / USB Host not recognised

Hey all
Wonder if anyone can shed any light on what I think is a unique problem - in that I can't find anyone with the exact same issue.
Last weekend I took the SIM card from my GN to place in another phone I was trying out. The GN was powered back on and being used on WIFI as I was doing comparisons, shooting some video of the new phone with it etc.
Popped the GN in a drawer without thinking and left if powered on
(see if you can guess where this is going)
Messed around with the other phone for about 4 days, got my GN out of the drawer and went to put the SIM back in my GN.
1. GN would not turn on initially at all. No recovery, nothing. (solved)
Read some posts on XDA and elsewhere, people with similar issues mentioning a long (5min+) battery pull would wake her up. Dutifully I obliged and the phone did indeed wake up. However, battery was totally dead and phone shut back down.
2. GN will not accept charge from a wall charger when phone is on.
Whilst the phone seems to take a 'trickle' charge whilst powered off (battery charge animation is on), this is exceptionally slow. Took all night to get to about 50% charged to allow me to boot up and have a look around. Whilst the phone is powered on, it will not recharge. tried all sorts of official and other USB and mains cables.
3. When connected to a PC via USB, will accept charge, but error message notes that USB Device not reconised, troubleshoot? etc...
Phone won't mount. Status says it is charging over AC.
So what's up? I assume the battery died big time over the 4 days i left it. A have a new official battery in the post to resolve but... didn't anticipate the issues with USB connection etc. Worried the phone might be partially bricked/borked/knackered.
Phone is GSM 16Gb currently on 4.0.2 and totally stock. So no tinkering to date has caused this. Only event that proceeded the issue was the full battery drain.
Any hints / tips / info / moral support gladly accepted.

Really sounds like you're phone was already borked, just waiting for the right time to tell you. You might've hurt it's feelings.
Sent from my Galaxy Nexus using XDA App

Sounds like it's emotionally scarred from being abandoned for another phone and left in a cold dark danky drawer for half a week.
Have you tried reinstalling the USB drivers?
Also could try factory reset as well as try unlocking it and relocking. Worst case, send it in repair, just tell them it's heartbroken.

Heartbroken, I like it... Worse still I was testing out a Windows Phone. What a phone philanderer I am.
The drawer was nice and dry though I assure you.
How would I install USB drivers?
Sent from my Galaxy Nexus using XDA App

GringoMonkee said:
Heartbroken, I like it... Worse still I was testing out a Windows Phone. What a phone philanderer I am.
The drawer was nice and dry though I assure you.
How would I install USB drivers?
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
Assuming you're on a windows since you called it a PC..
Try and see if windows can install it for you.
Go to Start > Run > Enter "device installation" in the search > select "Change device installation settings" > Select "Install driver software from windows update if it's not found on my device"

Many have seen this type of problems, see http://forum.xda-developers.com/showthread.php?t=1427539
It's a hardware issue, but is fixable if you want to change the USB port yourself

Thanks.
Then post you link to seems to be about 'phantom' charging when no cable is connected. This is the opposite in a way - it won't charge when turned on at all.
New battery arrived today. No change. Device still trickle charges when powered off, but doesn't charge on mains power, and still will not recognise when plugged into an XP or Linux machine.
Gonna try a factory reset and will update.
Let me know of any ideas and or people with the same issue. I'm still of the opinion I haven't seen a thread with this same issue. Would be happy to be corrected.
Cheers

Well, a factory reset did nothing...
Stuck...

If you read the thread, many have had this exact problem, including myself. For me the phantom charging happened a while after it refused to charge.

What the actual ****...
I just tried what can only be described as the 'toothpick trick' : pushing down the connector nub inside the USB port on the phone et voila, now acting as normal.
I can only describe that as a really ****ty example of workmanship from Samsung.
And it would be after I reset the device as well.
Do you think this one's a definite hardware issue / defect? Seems a crazy thing to happen.

I had the same problem and search as I might, I could find no solution and had to send it in for repairs. The good news is, if you send it directly to Samsung (and dont go through your carrier), they were really fast about it and I had my phone back within a week

Lol, I was the one figuring out the toothpick trick I ordered the phone from clove.co.uk the first week it was released, and had this issue haunt me after a few weeks. As I'm in norway, I was not looking forward to sending it in, so tried to fix it myself. I tried "everything", including short circiut some pins in the plug on purpose, but what finally fixed it for me was to buy a OEM USB Charging board on ebay and replace it myself.
I know, really ****ty QA at Samsung.

Not looking forward to sitting and waiting to see if this is a recurring issue.
How much of a job is replacing the board on the phone?
Sent from my Galaxy Nexus using XDA App

Not that hard. The phone is easy to pick apart, and you can just "plug" in the new card with two simple connectors.

Turns out it is a recurring issue.
Is this the sort of thing that would be classed as due a replacement phone?
Sent from my Galaxy Nexus using XDA App

zoolake said:
I had the same problem and search as I might, I could find no solution and had to send it in for repairs. The good news is, if you send it directly to Samsung (and dont go through your carrier), they were really fast about it and I had my phone back within a week
Click to expand...
Click to collapse
I am having a very similar issue that I believe is hardware. Sometimes charges, sometimes won't. BUT it will not be recognized through USB on my PC so I can not flash stock images unroot and lock the bootloader back up. Where you completely stock and unrooted before you sent it in to samsung? I have to find some way to get it back to stock so I can get get this fixed...

chuckdz3 said:
I am having a very similar issue that I believe is hardware. Sometimes charges, sometimes won't. BUT it will not be recognized through USB on my PC so I can not flash stock images unroot and lock the bootloader back up. Where you completely stock and unrooted before you sent it in to samsung? I have to find some way to get it back to stock so I can get get this fixed...
Click to expand...
Click to collapse
Yes, I know there are many topics on this, but mine is a little different, and this appears to be the most current thread.
I have a galaxy nexus that I got from Google IO last summer. It has worked great until last week. It stopped taking a charge. When I would plug it in with the same plug I have used for months, it would show the lightning bolt, but not charge. I tried the toothpick thing but no luck and ended up breaking the usb port. So, I bought a replacment usb board off ebay and installed that. Now, when I plug the phone in, still no charge, but my computer does recognize the phone.
Then after the 4.2.2 update, I no longer see the lighting bolt, but it still does not charge. I have been charging the battery at night. I cut off the end of a usb cable and use electrical tape to tape the two stripped wires to the battery. But that only provides an 80% charge and doesnt last the whole day.
1) Not a usb port issue, but might be a motherboard issue?
2) Not a toothpick fix
3) Maybe a software issue?
4) Maybe time to buy the Nexus 4?

charging/usb port problem - can't un-root

I've seen this problem mentioned before, but no good fixes.
My phone won't charge while on, but will when off. Charging has always been a little buggy, but now seems stuck this way.
The problem seems to keep my phone from connecting to the computer - neither the mac android download program will recognize the phone, nor will it charge off the computer, nor will the wugfresh tool see it when plugged into my PC.
I rooted/unlocked using the wugfresh tool (kept the stock ROM) and figure I need to warranty replace the phone - but because the computer won't recognize it, I don't know how to un-root/re-lock it.
Question - 1. anybody know how to fix my usb charging/recognition problem? 2. assuming not, is there a way to un-root/re-lock the phone without needing to plug the phone into a computer?
Thanks very much!

Does it charge with the phone on from AC? And when it's plugged up to your mac, does it have the thing in the notification bar saying its connected?
It's possible you have a bad cable, just to eliminate the easy fix first. It should charge fine with any mini USB charger.
If you can get it to charge from AC, I'd try a different computer if possible or if not maybe a re-install of the drivers.
Next, as maybe a last ditch effort, it's possible the ROM got corrupted, though I'm not sure how likely that would be. I'm sure you can get the stock ROM to flash in Clockworkmod but the only way to re-lock the bootloader that I know of requires a PC.
Maybe someone else can chime in weather or not Samsung actually cares if you're unlocked when it comes to a warranty for a hardware problem. Also, what carrier do you have? They may just give you a new phone themselves and again, maybe someone can tell you if they actually look at whether you've modded your phone.

Thanks for the reply.
Yes, when it's hooked up to an AC adapter and the phone is ON, I get no charging. When the phone is on and hooked up to a computer (both PC and mac), I get no charging. No upper right hand corner battery indicator change.
In fact, when the phone is off and hooked up to AC power, it seems to be hit-and-miss as to whether or not it actually charges.
Plugged into a computer, I get nothing - it doesn't register a device is attached at all.
I think that's a great question - if you return an un-locked phone, do they definitely get mad at you? I wonder if that's been asked in the forums before...maybe I'll make a different thread?

Also, from clockworkmod, how can I flash the original rom, as you suggested?
I've already factory re-set the phone and even flashed a different ROM just to see what would happen - and it didn't fix the charging issue.

Try this https://play.google.com/store/apps/details?id=eu.chainfire.mobileodin.pro
Sent from my Galaxy Nexus using xda premium

I literally had this exact issue over the weekend where it would charge when powered off but then the USB would completely die when the phone was turned on. All after using my incar charger. It seems the port inside the phone got bent so that the board inside was almost touching the bottom of the phone. If held flat on your palm...
I fixed it by bending the board back up with a knife so its dead in the middle of the port. No problems charging now.

this exact problem has been an issue for me as well, contacted Samsung and told them i bought it second hand and they issued a rma and sent me a ups label t send it in. This is my first phone that broke before I even had a chance to root it. I was pissed at Htc so decided to try something new. Going back to my T-Bolt for a while now.
My phone charges sometimes, others it doesnt. Sometimes the "Nintendo blow" works, other times it requires force. Eventually I can always get it to charge, but it can take a half hour of playing with it. I have multiple cables, original Samsung batteries, and lots of experience inside phones, and have never had an issue that I couldnt FULLY determine was hardware or software. Samsung claims they have never seen this issue. lol. Obviously they dont visit the forums

cymru said:
I literally had this exact issue over the weekend where it would charge when powered off but then the USB would completely die when the phone was turned on. All after using my incar charger. It seems the port inside the phone got bent so that the board inside was almost touching the bottom of the phone. If held flat on your palm...
I fixed it by bending the board back up with a knife so its dead in the middle of the port. No problems charging now.
Click to expand...
Click to collapse
great idea - i was using my car charger this weekend. i'll give it a shot.
update - i bent the little board up off the bottom, and now i can't fit the charger in it. uhoh.

This is becoming a bigger and bigger issue. Please star and/or comment on this issue: http://code.google.com/p/android/issues/detail?id=23789

I sent my galaxy to Samsung 2 weeks ago, it is due to arrive back today. They paid postage each way and the invoice says they replaced a component (no detail) and updated software and prl. I was already on the current release so not sure what to expect. But it is good to know they are taking care of us.

[Q] Bricked DHD, QHSSUB_DLOAD ?

My Desire HD (original Rom, never rooted or done anything fancy) died while connected to a solar charger overnight.
- factory reset (volume down + pwr button) does nothing.
- removed battery, tried other battery, put it on a "real"charger, different cable, nothing works; the thing is dead.
- Charging light does not turn on (checked voltages, battery voltage, everything is good)
- The only thing it does, is register as "QHSUSB_DLOAD" when connected to my PC.
I suspect the charging / power ciruit got fried (it was a solar charger that I tried for the first time), but the fact that it had been charging fine during day (sun) and it died during the night, and the fact that it still does _something_ when connected to USB keeps me from throwing it in the bin.
So my question to you experts is:
Does the fact that it connects as QHSUSB_DLOAD mean anything promising for restoring it?
And if so, what would be the recommended steps for fixing it (preferably myself).
I've never rooted a phone, wouldn't know where to start (other than here), but I'm not exactly an idiot and there's a first time for everything.
O yeah, I've already voided warranty by opening it up and partially dis- and re-assembling it. I'm always amazed how many times that fixes a problem; though not this time...
Looking forward to some positive answers..

I believe that has something to do with accessing the processor chip and I don't think it's fixable without changing the motherboard. You could try sending it back for warranty repair and just hope they don't notice you've taken it apart. The don't always notice especially if all the screws/parts are where they should be. Good luck.
Sent from my laser emitting mammary glands.

kikakeup said:
My Desire HD (original Rom, never rooted or done anything fancy) died while connected to a solar charger overnight.
- factory reset (volume down + pwr button) does nothing.
- removed battery, tried other battery, put it on a "real"charger, different cable, nothing works; the thing is dead.
- Charging light does not turn on (checked voltages, battery voltage, everything is good)
- The only thing it does, is register as "QHSUSB_DLOAD" when connected to my PC.
I suspect the charging / power ciruit got fried (it was a solar charger that I tried for the first time), but the fact that it had been charging fine during day (sun) and it died during the night, and the fact that it still does _something_ when connected to USB keeps me from throwing it in the bin.
So my question to you experts is:
Does the fact that it connects as QHSUSB_DLOAD mean anything promising for restoring it?
And if so, what would be the recommended steps for fixing it (preferably myself).
I've never rooted a phone, wouldn't know where to start (other than here), but I'm not exactly an idiot and there's a first time for everything.
O yeah, I've already voided warranty by opening it up and partially dis- and re-assembling it. I'm always amazed how many times that fixes a problem; though not this time...
Looking forward to some positive answers..
Click to expand...
Click to collapse
Buy some aftermarket void stickers, slap them on the phone and send it in for repairs.

How long have you tried charging it for?
Give it a charge over night and see if it is doing something in the morning (charge it on a real charger

Yeah, tried charging it overnight, but nothing happens.
Is there anything that can be done when it's in the QHSUSB_DLOAD mode? Uploading new firmware, for instance?
I bought a replacement phone (HTC One S), so I'm ready to experiment on my DHD..

[Q] Charging goes on and off, Software to blame?

Read on... before you just see the post and start flaming.
Been having a helluva trouble with my Galaxy Note II since a month now.
It all started a day in April when I was on a weekend break and my charger just stopped working. Not the charger, but the charger port. I even tried a few other chargers and none of them worked, whereas my charger worked on other phones.
So after the weekend without a phone I come back home and read some posts on XDA about moisture in the USB port. I blow dry the port with the hair dryer and things start working again. After a couple of days of flawless working, again the problem comes up. But it is nothing that a few 'frustrating' 20 minutes of fidgeting will not solve and so goes life.
There have been a few days where it has gotten so annoying that the phone simply wont charge no matter what I do and which angle I place the phone (yoga for phones, anyone?). The phone has even switched off completely at times. Yesterday was one of those days when it simply wouldn't charge.
So again I spend a lot of time on XDA and Google and what makes consensus is that there is moisture in the USB port, or there is something wrong (loose connection) with the USB port and it needs repair.
Few facts before we get to that, and my point about this being a software problem.
1. The charger, when it works, works flawlessly irrespective of whether it is on the table or hanging by the charger from the power outlet. I expect that in case there is a loose connection, the position becomes very delicate.
2. The charger, when it works after moving the wire around for a while, keeps disconnecting occasionally even though it has been placed on a stable table surface and no one is disturbing the table. After some seconds, it connects back automatically and begins charging.
2. The phone works without any problem whatsoever when I plug it into the Samsung car charger - never once do I remember it not working
Now here are my findings from yesterday after I almost broke the phone in frustration.
1. On a whim, I decided to do a factory reset of my device. After fidgeting with the phone for 4-5 hours and it not charging, it magically started charging after the factory reset.
2. After the reset and a 1 hour charge, I updated all the default software on the phone - including 1 samsung update, 1 allshare update, and 1 push service update. Within a few minutes of this update, the charger started showing the 'loose connection' problems again. I also noticed that at times the phone screen would switch on for no reason - for only 2-3 seconds.
3. Again I reset the phone, and force stopped some samsung services and disabled as many samsung services as I could and I could notice consistent charging.
I subsequently installed some apps (not going full out as I want to observe the behaviour) and occasionally the charging stops. I then go into the application manager and shut down some samsung services and more often than not the charging starts working.
After all this circus, I believe there is something wrong with the Samsung services, the phone device drivers, or the MTP service. It does something when it detects a cable being inserted and causes a malfunction of the phone. This is what it looks like to me.
In fact the same problem happens when I plug in the phone to the PC too. The connection keeps breaking and the phone is just not usable from the PC. However the interesting thing is that when the USB / MTP breaks, the charge is still working and the orange light is glowing.
So, finally the XDA relevant question. Can you guys help me find out if it really is a software problem or just some strange co-incidence? Are there any traces that I can pull out to see which app/service is causing the problem? There are many apps/services that I would like to disable, but they are greyed out - is there anything that I can do about them?
Mind you that my phone is not rooted - so all the usually available apps might not work for me. I use the phone as a corporate device and I can't violate rules by rooting the phone.
Any tips, suggestions, ideas, flames?

Hi I'm having the exact same symptoms as you I wondering if you got to the bottom of the problem? Many thanks
Sent from my GT-N7105 using xda premium

My wife has same problem with her note 2 since yesterday. I'll test and share the result.
Sent from my GT-N7100 using XDA Premium HD app

Are you sure it's not the cable? Because many stock cables tend to be crappy, just try another one if you haven't. It doesn't have to be just loose connection.
Works here fine without issues, so doubt it's software. I rooted mine almost immediately, so can't say much about that though.

Ive tried 3 different cables and every time I plug one in s voice launches lol
Sent from my GT-N7105 using xda premium

Could be a problem with newer Samsung phones and their construction. I have a friend who has a Galaxy S3 (not Note 2) who's gone through FOUR phones so far -- all of them with the same problem of the charging port dying after a while. T-Mobile's insurance company is starting to give him dirty looks, poor guy ...
He gets intermittent charging before the phone stops charging completely. Now his phone is hooked up to the charger constantly while he's at home because of battery issues, so it's possible he's putting excessive strain on the charging port. My thinking is that it's a hardware issue rather than software, but who knows with these things.
mudge

my friend's note 2 having quite similar problem, every time plug in the cable, the phone start charging after some minutes. not the problem of cable, i tested the cable and charger with my phone. Plan to send it to service center.
Sent from my GT-N7100 using xda app-developers app

Exact same problem for N7100 (international version)
I have been facing the exact problem described above. The service center has blamed water logging to be the issue. But seriously doubt it since the port seems to be working fine when it really functions. Also i noticed that when i restart my phone few times it starts to work fine(without me touching the charger cable or the charger itself). I guess its a lot to do with the software than the hardware

note 2 Gt-n7105 bootloops, with charger doesnt boot loop
Hi,
My note 2 seems to work perfectly fine when i connect my charger. But when I disconnect the charger when its full charge it turns off.
When I turn the phone on without the charger it comes on the screen where it shows the "samsung galaxy note 2 gt-n7105" its begins to boot loop.
Can someone please give me some solutions.

Has anyone ever solve this? I have the same on my S4....

I too have the exact problem of phone getting connected and then disconnected automatically in few minutes.

I fixed mine with the same issue

Power usage
Hi,
I first saw this when I was using my sat nav app in the car, I turned off the Performance optimised when plugged in option in favour of a lower power option and the problem went away. As I get more applications on my phone I see this more and more.
Could this be the power usage of the phone? The charge will supply 500ma, if the phone is already using a good portion of that the battery will not charge, so the phone shows the charge intermittently as the phone uses slightly more and slightly less power when the cpu, etc wakes and sleeps. More apps running uses more time on the cpu so more power. And of course as the battery gets older this would display itself more.
Just an idea based on what I've seen...

My Note 5 just started doing this, and only on the car charger using the Adaptive Fast Charge port. Charges for 2 seconds, off for 2 seconds, charges for 2 seconds. Using the normal port it charges fine, just slower. I have the Adaptive Fast Charge adapter at home and in the car, it works fine at home.

usb A3 usb issues
for mine it is intermittently not being recognised in file manager and also charging and then not charging round and round making beeping noises. This started when I dropped it partially in a bowl of oxtail soup. At the time it wouldn't recognise any cable at all. After I cleaned it with a cotton wool bud it was working again for ages but every now and then it wouldn't be explorable in windows. Now its acting up again, very difficult to get it to detect in windows, it starts charging when I plug in the cable but not in file explorer.
It's a real pain because its a samsung a3 which is difficult to open. I think really I will have to get it repaired - opened up and cleaned inside properly or have the usb port replaced.
I've watched many videos about mtp drivers and cleaning and bending the usb port a bit etc etc for many of you I think cleaning the port and/or bending the usb tab a bit would help, good luck.

Stop posting your damn problems so some one can answer it. Jesus look at the posts and see if there is an answer.l cuz you asking makes no difference because u have to scroll to the bottom to see an answer any ways. So just w8. Also ya it's software thing.... Samsung kinda sucks but what the hay I love them anyway even tho thay, including the expencive ones, are crap

M8 won't stay ON unless connected to power source

Hi All,
My HTC has this issue for last 4-6 weeks or so, whenever it is connected to a power source, it works fine. The Battery charges and holds charge but once disconnected from Power, device turns off immidiately. I started noticing weird shut down several times, after which it won't stay ON without power source. Surprisingly, it stays ON while I'm on HBOOT screen.
Until the issue I was running complete stock T-Mo M8, I unlocked and relocked the bootloader and at the moment have installed latest RUU but nothing helped.
It was purchased back in 2014, so I guess it's out of warranty period anyways.

A lot of m8 phones (This is the wrong forum, this is for m8s) had the huge problems with battery and powering. Tbis is because they only accept a particular plug which came with them. The particular plug is 1.5V. With the wrong plug you can screw up your phone. Many phones are easily fixable by a combination of buttons which will engage the built in battery calibration. However this combo is not known and varies from tale to tale. There are literally hundreds, even thousands of stories on the internet by people who had this problem. Most even before the end of 2014. Many since then.
I am the unlucky owner of one of the destroyed motherboard phones which took too much juice and got blown. I have tried every combo of buttons and it still won't work. However, your phone still works so maybe a recalibration would solve your current issue.
You shouldn't leave your m8 plugged longer than it takes to charge. particularly if it continues to get hotter and never charges completely.
You also shouldn't use it while it is plugged in. Both these things I've heard can lead to the destroyed motherboard problem.
Although many say they fixed their no charging problem with an easily installed, cheap USB charging port, It is also possible you have a battery that is just weak and old.