Related
I'm not sure if this is the right place to ask this, please excuse my ignorant.
I have an EVO that won't charge. I've read a lot from Google search results that this is a common problem among many users. However, the port seems to be working, because my computer will recognize the phone and storage when I plug it in. The charge led will come on, and the indicator on the phone will say that it's charging, but the phone is actually only discharging while plugged in. Eventually the led will turn itself off, and the phone stops telling me that it's charging when the battery is down to its last drop.
I hope that someone with similar problem can help me with fixing this, or if anyone cause tell me if it's possible to fix? I want to send it in to HTC since I think the phone is under warranty, even if I don't have the protection plan from Sprint? The problem is the touch glass is cracks, and I don't know if they'll fix the USB port without saying that I broke it and won't cover that under the warranty. I want to buy a new screen and replace the broken one, but if I open up the phone it would void the warranty as well...
So I'm stuck with a discharging phone, cracked screen, and having to carry around 3 separate batteries everyday, and I have no idea what step I need to take.
Please help?
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
Concordium said:
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
Click to expand...
Click to collapse
Doubt it's the charger as it was stated that the computer connection works - should get a bit of a charge from that. I agree that a Sprint visit is due.
Just went through this myself! Would plug my phone in before bed and wake up with the phone at 2% or so. Thought it was the battery- so i took my battery to have the sprint store check it, they did say it was bad. So i bought 2 batteries off ebay.
I got the batteries and still had the issue. So then I took my phone to the sprint store and had them check the micro-usb port. They said it was fine and they cleaned it out cause dirt/dust was in it. Still had the problem..
So I bought a new micro-usb cable of monoprice (still using the same wall charger) , and that solved the issue! Had a bad cable. Now my phone charges super quickly in matter of 4hrs.
It could still be the charger. The USB cable sends data and power through different pins. So a bad cable could still transfer data while not pushing a charge.
Sent from my PC36100
It's gotta be the port happen to mine and I was able to get it fix as long as the port was still attached to the motherboard, if its not attached then have to go thru the insurance.
EVO with Identity Crisis
I was able to connect to my computer and send data just fine with the old (broken) usb cable.
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
kzn said:
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
Click to expand...
Click to collapse
Definitely sounds like a port issue then. If you return to Sprint and review what you've done, as well as the result of your previous trip, then they should be able to take care of you. If they try to tell you it's the battery again just stand your ground. Good luck.
I had a similar issue. I tried everything. It wasn't until I found my HTC cable that it started charging again. I work in IT and tried cables from everything I could get my hands on (blackberries, external drives etc. ) The cable that came with my phone was the only thing that worked.
Sent from my PC36100 using XDA App
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
mexigga said:
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
Click to expand...
Click to collapse
If you replaced the port yourself, I would love to know how to do it!
Took the phone back to Sprint and they said there's nothing they can do. I don't have the protection plan so I couldn't even pay the $100 to get it replaced (although I probably wouldn't as I can upgrade my contract and get a new phone soon). They also told me that HTC wouldn't cover it under their warranty because the screen is cracked and they will blame that on me for misused. I tried to check the warranty policy on HTC, but the page is not even available. Does anyone have experience dealing with HTC? I bought a replacement screen, I'd like to replace the screen but don't want to open up the phone if there's a chance HTC will fix the USB port...
HTC EVO 4G Won't - Stopped Charging Battery Issue
Hey Guys,
Two nights ago I woke up to an EVO that was plugged in with a Cellet
extractable charging cord, as it is just about every night. But, the phone was
still showing that it was charging the battery, animation with lighting bolt,
at only 50% charged after about 6.5 hours of charging. Hmmm....
The latter after trying to charge in the coffee shop first with Cellet chord in the
wall then a portable 3500mah solar portable charger; the phone not seeming to
charge at or past 50% charged.
My EVO is rooted but still with the stock ROM and the gingerbread 2.3.3 OTA
update. The battery is a Seido 1750mah and SetCPU is at 245 - 998mhz. The
phone has only been rooted for a few weeks, but I don't see where rooting
would interfere with battery charging.
I've pulled the battery out, several times to no avail. Switched back to the
stock battery, same results. However, if the battery is less than 50% full
the phone will charge the battery to 25% or 50%, weird. If the battery is
at 75% or more full, the phone will top off the charge to a green LED at 100%,
sometimes. Sometimes it won't fully charge the battery. Weird.
I read different posts regarding poor USB chords so I pulled out the stock
micro USB to USB, a charge only chord I figured, and am trying to top
off the Seido battery, which it seems to be doing as it's now full green but
still charging as the animation shows the bolt in the battery and the LED
is still orange.
If put the batteries in the Seido wall charger, the thing the size of a deck
of cards, both batteries fully charge.
I also use Screen Off by Iwashi Soft. That app has worked pretty well with just
a little funkiness now and then. However, while plugged in, I hit the power
button, instead of the home button to turn on the home screen. The phone
wouldn't open to any screen nor would turn on or off. So I ended up
yanking the battery to turn it off then reinstalled battery and turned phone back
on. I don't know if that had any effect on the charging issue, but I took
the icon off the homescreen and am using the power button only, for now.
I don't think both batteries are faulty at the same time at this point. I
don't know if the screen off app caused some wake issue that interferes with
charging the battery.
I do know that when plugging in the phone to charge there's a bit of clunkiness
initially as the phone locks for a second before allowing use for screen or app
and that's always been the case since the gb update. Also, the LED doesn't
always turn green from amber when fully charged with the screen off until
you reboot or use the phone in some way while still plugged in. So there is
some kind of wake issue in the stock ROM. But the latter has never stopped
the battery from charging.
I do know that Plume, the twitter app, started acting clunky with not updating
in the background unless I opened the app at least once after a reboot. But
I don't know if the latter is a wake issue.
Battery still seems normal. Heavy normal use, lots of SMS, tweets, Pulse reading,
Dolphin browsing, I'll kill 50% or more of the battery in 4+ hours. Otherwise, the
phone mostly in standby with periodic email and twitter reads, the battery lasts
all day or more than 24 hours. But the latter rarely happens anymore because I'm
a user.
The battery just went full charge with the stock charging cable just now.
This morning, I woke up with a dead phone, auto shutoff even though it was
plugged in which I did after solitaire and before going to sleep; as a charging
test.
I don't know if it's the phone or the Cellet retractable cord or both that's
stopping the battery from fully charging normally and consistently. I'll need
to get another data-charge combo chord and do more testing; and a new ROM.
Any ideas anybody?
try a new rom and also try using the stock charger and usb cable. Check inside your usb port on your phone for dust as well. Also go into recovery and wipe your battery stats. In the wipe menu for amonRa and under advanced (maybe here, i dont use cwm on my phone) in clockworkmod. also wipe your dalvik-cache just to clear any issues you may have, restart and give it a test. good luck
I just bought a phone with a broken charger port. Broke clean off the board, so my next step is to try to get liquid solder and stick it to the board. Did you take ur phone apart to see if the port is lose?
So I used the stock USB charging chord. Sure enough, it charged the phone.
Then I tried the portable charger at the coffee shop, worked. So the Cellet retractable
chord obviously had a short or something damaged/shorted for the charging part of
the cable after a year + of use and abuse.
What I don't understand, and haven't researched, is why there are charge only
chords; the stock USB HTC chord charges the phone, but the PC won't recognize
the phone's Micro SD card or the phone as an external drive. I presume the duo use
chords have a data path as well as a charging path. And yes, I know to switch the
phone from charge only to disk drive. The Cellet chord would provide the PC with
recognition for the phone's drive.
Considering the latter, what I'm not sure of, and haven't researched, is why when
the phone stopped charging, the chord eventually stopped charging, the phone
status still showed it as charging; the amber LED light on and the battery icon
in charging animation with white bolt showing? I presume that the charging path
still triggered the charging status, except once when I turned the screen back
on the battery icon was not animated and the white bolt not showing so I unplugged
the chord then plugged it back in where the battery icon animation continued.
Fortunately, or not, this forum returned 600+ results for 'battery not charging' and after
sifting through a few, the charging chord was mentioned which prevented a Sprint trip
and me contacting Seido; thankfully.
So I think manufacturers and ROM/kernel developers should visit this issue as a chord
that actually is not charging, or charging at an absurdly low rate, should trigger some alert
and not show a battery icon animation that appears to be charging normally.
I just got my phone yesterday, and the Samsung charger was working fine until this afternoon when I noticed that the battery was going down even though it was plugged in. I tried different usb chords and different wall sockets, but nothing worked until I switched to my old HTC Dinc charging adapter.
However, now it will only charge for 30 seconds. It will only continue to charge if it's connected to my computer.
I have the GT-N7100 rooted with stock rom
Anyone have an idea what could be causing this?
Edit: After some more testing I found that the charge light stays on if I plug it into the wall while it's turned off. While it's turned on it still only charges for 30 seconds though. Could that mean its a software issue rather than a hardware problem?
Edit 2: I just did a factory reset and the problem is still there, so I guess I will return it for another unless someone knows how to fix this.
Try a different cable first. I've had problems with mine, so same could be yours.
Sent from my GT-N7100
Did you use the charger and cable provided with the box?
Did you root the phone yourself, or was it already rooted when you bought it.
Seeing as you've bought it yesterday, and you're new here, my beliefs are you probably bought one pre-rooted, and as such, perhaps didn't come with all the official gear.
What does 1 post have to do with newness? A lot of people don't post unless something is really bad(charging for only 30 seconds) and just read.
OP sounds like you need to Odin back to complete stock, not just factory reset from phone.
Sent from my GT-N7100 using xda premium
The charger that came with the box seems to be dead. When I plug something into it nothing happens. It only worked on the day I got the phone.
I got the phone from newegg and rooted it myself. I'm not new here, this is just my first post. I don't usually post unless I have something to contribute, or I have a problem I can't solve on my own.
I flashed back to complete stock firmware (no root) and then did factory reset again, but the problem is still there.
I also noticed that even though it's charging when powered off, it only charges VERY slowly. maybe about 1% every 20 mins.
I can't really think of anything else to do for it, so I'm going to see I newegg will let me exchange it.
Wolf404 said:
I switched to my old HTC Dinc charging adapter.
However, now it will only charge for 30 seconds. It will only continue to charge if it's connected to my computer.
Click to expand...
Click to collapse
I see the Dinc charger is an 1A charger.
I had random charging issues when I used my 1A chargers from my Mytouch 4G.
Every now and then the screen would turn on and the charging would stop. Mostly happened at work for some reason.
I bought better (i.e. higher amperage) chargers and haven't had the problem since.
- Frank
ChodTheWacko said:
I see the Dinc charger is an 1A charger.
I had random charging issues when I used my 1A chargers from my Mytouch 4G.
Every now and then the screen would turn on and the charging would stop. Mostly happened at work for some reason.
I bought better (i.e. higher amperage) chargers and haven't had the problem since.
- Frank
Click to expand...
Click to collapse
Thanks, I didn't know that. That's a good idea. I'll go get a new charger and hope that works.
This is why I use a wall battery charger and just swap out the batteries. My rezound had a charging if CWM was used as recovery. I 2nd or 3rd the full wipe and return to stock and start troubleshooting.
@ChodTheWacko
Thanks a lot man. I just got a new 2.1A charger and it seems to be working fine now.
Read on... before you just see the post and start flaming.
Been having a helluva trouble with my Galaxy Note II since a month now.
It all started a day in April when I was on a weekend break and my charger just stopped working. Not the charger, but the charger port. I even tried a few other chargers and none of them worked, whereas my charger worked on other phones.
So after the weekend without a phone I come back home and read some posts on XDA about moisture in the USB port. I blow dry the port with the hair dryer and things start working again. After a couple of days of flawless working, again the problem comes up. But it is nothing that a few 'frustrating' 20 minutes of fidgeting will not solve and so goes life.
There have been a few days where it has gotten so annoying that the phone simply wont charge no matter what I do and which angle I place the phone (yoga for phones, anyone?). The phone has even switched off completely at times. Yesterday was one of those days when it simply wouldn't charge.
So again I spend a lot of time on XDA and Google and what makes consensus is that there is moisture in the USB port, or there is something wrong (loose connection) with the USB port and it needs repair.
Few facts before we get to that, and my point about this being a software problem.
1. The charger, when it works, works flawlessly irrespective of whether it is on the table or hanging by the charger from the power outlet. I expect that in case there is a loose connection, the position becomes very delicate.
2. The charger, when it works after moving the wire around for a while, keeps disconnecting occasionally even though it has been placed on a stable table surface and no one is disturbing the table. After some seconds, it connects back automatically and begins charging.
2. The phone works without any problem whatsoever when I plug it into the Samsung car charger - never once do I remember it not working
Now here are my findings from yesterday after I almost broke the phone in frustration.
1. On a whim, I decided to do a factory reset of my device. After fidgeting with the phone for 4-5 hours and it not charging, it magically started charging after the factory reset.
2. After the reset and a 1 hour charge, I updated all the default software on the phone - including 1 samsung update, 1 allshare update, and 1 push service update. Within a few minutes of this update, the charger started showing the 'loose connection' problems again. I also noticed that at times the phone screen would switch on for no reason - for only 2-3 seconds.
3. Again I reset the phone, and force stopped some samsung services and disabled as many samsung services as I could and I could notice consistent charging.
I subsequently installed some apps (not going full out as I want to observe the behaviour) and occasionally the charging stops. I then go into the application manager and shut down some samsung services and more often than not the charging starts working.
After all this circus, I believe there is something wrong with the Samsung services, the phone device drivers, or the MTP service. It does something when it detects a cable being inserted and causes a malfunction of the phone. This is what it looks like to me.
In fact the same problem happens when I plug in the phone to the PC too. The connection keeps breaking and the phone is just not usable from the PC. However the interesting thing is that when the USB / MTP breaks, the charge is still working and the orange light is glowing.
So, finally the XDA relevant question. Can you guys help me find out if it really is a software problem or just some strange co-incidence? Are there any traces that I can pull out to see which app/service is causing the problem? There are many apps/services that I would like to disable, but they are greyed out - is there anything that I can do about them?
Mind you that my phone is not rooted - so all the usually available apps might not work for me. I use the phone as a corporate device and I can't violate rules by rooting the phone.
Any tips, suggestions, ideas, flames?
Hi I'm having the exact same symptoms as you I wondering if you got to the bottom of the problem? Many thanks
Sent from my GT-N7105 using xda premium
My wife has same problem with her note 2 since yesterday. I'll test and share the result.
Sent from my GT-N7100 using XDA Premium HD app
Are you sure it's not the cable? Because many stock cables tend to be crappy, just try another one if you haven't. It doesn't have to be just loose connection.
Works here fine without issues, so doubt it's software. I rooted mine almost immediately, so can't say much about that though.
Ive tried 3 different cables and every time I plug one in s voice launches lol
Sent from my GT-N7105 using xda premium
Could be a problem with newer Samsung phones and their construction. I have a friend who has a Galaxy S3 (not Note 2) who's gone through FOUR phones so far -- all of them with the same problem of the charging port dying after a while. T-Mobile's insurance company is starting to give him dirty looks, poor guy ...
He gets intermittent charging before the phone stops charging completely. Now his phone is hooked up to the charger constantly while he's at home because of battery issues, so it's possible he's putting excessive strain on the charging port. My thinking is that it's a hardware issue rather than software, but who knows with these things.
mudge
my friend's note 2 having quite similar problem, every time plug in the cable, the phone start charging after some minutes. not the problem of cable, i tested the cable and charger with my phone. Plan to send it to service center.
Sent from my GT-N7100 using xda app-developers app
Exact same problem for N7100 (international version)
I have been facing the exact problem described above. The service center has blamed water logging to be the issue. But seriously doubt it since the port seems to be working fine when it really functions. Also i noticed that when i restart my phone few times it starts to work fine(without me touching the charger cable or the charger itself). I guess its a lot to do with the software than the hardware
note 2 Gt-n7105 bootloops, with charger doesnt boot loop
Hi,
My note 2 seems to work perfectly fine when i connect my charger. But when I disconnect the charger when its full charge it turns off.
When I turn the phone on without the charger it comes on the screen where it shows the "samsung galaxy note 2 gt-n7105" its begins to boot loop.
Can someone please give me some solutions.
Has anyone ever solve this? I have the same on my S4....
I too have the exact problem of phone getting connected and then disconnected automatically in few minutes.
I fixed mine with the same issue
Power usage
Hi,
I first saw this when I was using my sat nav app in the car, I turned off the Performance optimised when plugged in option in favour of a lower power option and the problem went away. As I get more applications on my phone I see this more and more.
Could this be the power usage of the phone? The charge will supply 500ma, if the phone is already using a good portion of that the battery will not charge, so the phone shows the charge intermittently as the phone uses slightly more and slightly less power when the cpu, etc wakes and sleeps. More apps running uses more time on the cpu so more power. And of course as the battery gets older this would display itself more.
Just an idea based on what I've seen...
My Note 5 just started doing this, and only on the car charger using the Adaptive Fast Charge port. Charges for 2 seconds, off for 2 seconds, charges for 2 seconds. Using the normal port it charges fine, just slower. I have the Adaptive Fast Charge adapter at home and in the car, it works fine at home.
usb A3 usb issues
for mine it is intermittently not being recognised in file manager and also charging and then not charging round and round making beeping noises. This started when I dropped it partially in a bowl of oxtail soup. At the time it wouldn't recognise any cable at all. After I cleaned it with a cotton wool bud it was working again for ages but every now and then it wouldn't be explorable in windows. Now its acting up again, very difficult to get it to detect in windows, it starts charging when I plug in the cable but not in file explorer.
It's a real pain because its a samsung a3 which is difficult to open. I think really I will have to get it repaired - opened up and cleaned inside properly or have the usb port replaced.
I've watched many videos about mtp drivers and cleaning and bending the usb port a bit etc etc for many of you I think cleaning the port and/or bending the usb tab a bit would help, good luck.
Stop posting your damn problems so some one can answer it. Jesus look at the posts and see if there is an answer.l cuz you asking makes no difference because u have to scroll to the bottom to see an answer any ways. So just w8. Also ya it's software thing.... Samsung kinda sucks but what the hay I love them anyway even tho thay, including the expencive ones, are crap
Hey guys:
I'm an IT tech and I'm really confused on this one. Started happening a week or 2 ago. I'd be charging my phone and it'd randomly cut out. I run Carbon ROM and have the notification light set to be a solid yellow when charging so I know if it's charging or not. It would happen very infrequently, but would cut out. I'd unplug and replug and it would be fine for the most part. It's gotten progressively worse. I was running NEAK kernel so I tried to go back to stock Carbon trinity kernel, same problem. The other day my phone would also randomly go in and out of "car mode" too which was weird. Currently, I have it plugged into my computer so it's charging in USB mode (lower voltage) and as of right now it's holding charge. But prior to last rebooot it was going on,off,on,off with the charge. Today my phone has locked up a few times when plugged into a full AC charger even. Seems to be completely random right now. I'm just looking for any advice. Going to flash a different ROM and see if that does anything. If not, what part would I need to order? I saw a Youtube instructional video on how to replace USB port and I'd be willing to do that. I bought my phone off Craigslist and have had it for like 6 months. No proof of purchase, which you need for Samsung warranties right? The battery is not "swollen" in the middle. Oh, also this morning, when it was going in,out,in,out,in,out constantly (on full AC charger), i could actually HEAR the (official Samsung) charger resetting itself almost, in sync with when the charge would cut out, if that makes sense. I could actually hear the charger making a "click" everytime it would lose charge then it would try charging again, and would click off again, over and over. Lastly, today I also saw in settings->battery it saying "charging" even though the charge light on my phone was off AND i saw it drop a percentage so it wasn't actually charging. VERY random. Maybe clear battery stats? Doubt that'd do anything... I have CWRP on my phone...
Any thoughts at all on this or if you've seen this would be great. Likely new USB port needed. Where to buy? If new ROM does not fix, it must have to be replaced. That's all I can think of....
Currently, it is holding a charge. I re-installed NEAK kernel, and set the AC charging to 1000 instead of the default of 1700. This happens though. When it seems to be holding, it's fine until I unplug and try later and then all the randomness begins. No idea what to think of it. Don't even know if setting to 1000 had anything to do with it working, likely not....
Didn't see it mentioned. Have you tried a different cable or even a different charger? Would do that before changing a usb port on the phone. Doesn't sound like the port if you are able to charge via a PC USB.
Sent from my SGH-I317 using XDA Premium 4 mobile app
Questions and help issues go in Q&A and Help section
Thread moved
Thanks
FNM
I wanted to share this in case anyone ever experiences the same problem. I had my Note 4 since it was released in October and didn't have any issues until roughly a week ago. All of a sudden, the phone would not fast charge. Whenever connected to the fast charging adapter, it would detect it and charge, but it would not give the fast charge notification and would charge extremely slowly (8 hours to get a full charge from near empty). In addition, my PCs would no longer be able to access it and the phone would not give the MTP option menu when connected. I tried multiple cables, outlets, fast chargers, and batteries in addition to toggling the fast charge setting, wiping the cache, and performing a factory reset - but nothing helped. I finally called verizon and they sent me a new note 4 and everything was working again.....
Three days passed and the same exact issue occurred again on the replacement phone. This makes me believe that the Samsung charger I have has somehow deteriorated and is now breaking the usb connectivity on the phone. I contacted samsung and am getting a replacement for the charger and will have to get ANOTHER replacement phone from verizon (after they finish processing my first replacement).
So if anyone has a similar issue, I would suggest getting a new charger in addition to the phone replacement so you don't have to go through the entire process again. I could be wrong that the charger caused this, but I can't think of anything else besides the recent lollipop upgrade - but everything was working for several days on lollipop for both phones.
If anyone has ideas on how to fix this, please let me know. I can't return the second phone until the first one is processed so no fast charging or PC connection until then. Thanks
Having exactly the same issues. Let me know if you work it out.
maliciousintent said:
Having exactly the same issues. Let me know if you work it out.
Click to expand...
Click to collapse
Same Issues and I have three fast chargers so it is not the charger it is the phone or the 5.0 update.
Mine was not really even charging unless I turned the phone off. I called Verizon and they are sending me a replacement phone overnight. It would not connect to the computer either. I hope this is not a result of fast charging, if so they are gonna get a lot of phone calls
I also have another fast charger which wasn't working... I was thinking that my main charger was breaking the phones USB connectivity and fast charging, but if others are having the same problem then I am wondering if it is something related to the lollipop update. I am replacing the main charger and should have another replacement note 4 come Friday. If it happens again, then I think it points to the lollipop update since both phones had this issues days after lollipop was installed.
I'll let you guys know the outcome
Had the same issue. Used a different wire. Solved the problem. Any Micro USB that can transfer data, can use fast charge. If it's a "power only" cable, or if the data pins/wires are messed up, no fast charge.
graydiggy said:
Had the same issue. Used a different wire. Solved the problem. Any Micro USB that can transfer data, can use fast charge. If it's a "power only" cable, or if the data pins/wires are messed up, no fast charge.
Click to expand...
Click to collapse
Well the problem was that all the cables were working and then stopped. When I got the replacement phone they worked and then a few days later the same thing happened again. So something was causing the connection to break completely. I am hoping that the cause was the charger which I am replacing.
Word of advice: if it stops charging normally In ANY way. THROW AWAY THE CHARGER. I made the same mistake and my Note 4 literally lit on fire melting the lower 1/2 inch of my phone and completely melting the charger. It was so hot by the time I was able to yank the cord out both the phone and charger were melted and destroyed and I ended up with three fingers with minor burns. I am lucky it did not happen when I was sleeping with my infant nearby. I now charge my phone only in the day and on a granite counter in case of fire again.
It stopped fast charging. Then I used the charger again and got a message saying "Transferring power to high powered device" then wham 2" flames
Verizon kept claiming it couldnt happen and thought I used a aftermarket charger until I brought the phone and charger to a corporate store and they prompytly replaced both the phone and charger under factory warranty.
I have three samsung original fast chargers and none of them worked plus the fact that the phone could not be connected to any computer I have makes me think it was the phone. I got the new phone today so I guess time will tell. I just can't see three chargers and cables going bad all at the same time. I also did not take the 5.0 update on the new phone.
my replacement phone stopped fast charging and computer will not recognize it now. I used a different cable that was plugged into the fast charge module from Samsung. I guess that is what caused it. They are sending another phone but for C sake if a cable is the reason this happens surely there should be a fix without replacing the phone time after time.
I finally received the new phone from Verizon and I replaced all the cables I was using to make sure this doesn't happen again. Hopefully the charger was the culprit and the problem is over and done with. Hope no one else encounters this as it really was a pain to deal with.
I got my third phone Monday and so far so good. I had a car charger from Verizon plugged into an extender that had 4 plugs in it. When I unplugged my GPS from it I noticed it was very hot. The Verizon Charger was also hot even though nothing was plugged into it. This may have been what caused my issue. It could have overheated. I replaced it with a different brand and tested to make sure it stayed cool when anything was plugged in and have used it all week without issues. The only other thing could have been the USB cable I used the evening before the second phone stopped fast charging so I do not use it either. So if you use a car charger extender check to see if it gets hot when anything is plugged in. BUT, it is scary knowing something like this can kill the USB on this phone.
I have an external Hard-drive that would constantly disconnect and reconnect with the slightest movement of the cord connected to the computer. It even caused my H/D to get corrupted twice requiring re-formatting. But all I had to do to fix it was to squeeze the big connector on the cord a little and tighten it up. Just a thought.
It's been a week since I received my third phone and everything is working perfectly. I can only assume the charger was breaking it and I'm glad the issue is behind me.
So for anyone experiencing this, I suggest contacting Samsung to replace the charger before going to your cell provider to replace the phone
I'm having the same exact problem. My 2nd replacement phone is now doing the same thing as the first one. I have too many scenarios now though and I'm confused as to which it is. I have two Adaptive chargers.. Batteries, phone, or chargers...
As soon as I replaced the charger, I didn't have this issue again. I suggest sending your chargers back to Samsung (or whatever other brand you have) because one of them is breaking the phones
Sent from my Nexus 6 using Tapatalk
I would place my bet on a bad cable. With the higher voltages that fast charge uses going through the danger of arching and sparking is increased especially if there's a poor connection would fry or weld melt metal inside the connector. This could damage the USB port in the phone and cause the phone's USB port to have a bad connection. This bad USB port in the phone could fry the other cables as well leaving you wondering why everything went bad all at once
My phone will fast charge on my two vehicle chargers (at 1.5 amps and 2.1 amps), but refuses to change any faster than 500 mA on two separate fast charger bricks. The same bricks work fine for fast charging other phones, so it's my phone, not the charging hardware. I'm using the same cable(s) for all instances, which leads me to believe that something is wrong with how the phone interprets the "smart charging" signal on the bricks, or that the phone is sending the wrong charging signal.
I can still connect to a computer just fine, so my issue may be different.
Does anyone else have the issue with bricks but not with chargers without "smart charging" capabilities?
I've had this problem on stock 5.1.1, Jasmine rom 6.0.1, and now CM13. I full wiped everything when reinstalling, so either it's hardware, or an issue propigated through many roms. I've tried a few different kernels too, just to see if that was the problem.
I'm changing the battery tomorrow to check that possibility. Maybe I'll bend the contact a slight bit and see what happens (phone catches on fire)...
Hi guys
I have the same problem as you ,so what I have to do to solve this issue without replace the phone,
I have rooted 5.1.1 stock rom, If i flash full stock rom 5.1.1 does this help or what?
zediiiii said:
My phone will fast charge on my two vehicle chargers (at 1.5 amps and 2.1 amps), but refuses to change any faster than 500 mA on two separate fast charger bricks. The same bricks work fine for fast charging other phones, so it's my phone, not the charging hardware. I'm using the same cable(s) for all instances, which leads me to believe that something is wrong with how the phone interprets the "smart charging" signal on the bricks, or that the phone is sending the wrong charging signal.
I can still connect to a computer just fine, so my issue may be different.
Does anyone else have the issue with bricks but not with chargers without "smart charging" capabilities?
I've had this problem on stock 5.1.1, Jasmine rom 6.0.1, and now CM13. I full wiped everything when reinstalling, so either it's hardware, or an issue propigated through many roms. I've tried a few different kernels too, just to see if that was the problem.
I'm changing the battery tomorrow to check that possibility. Maybe I'll bend the contact a slight bit and see what happens (phone catches on fire)...
Click to expand...
Click to collapse
Turns out one out of the three new cables I bought didn't work, and my OEM cable didn't work for fast charging. Swapping for a good cable fixed the issue.