[Q] Whatsapp message history corrupt after reboot - Desire Q&A, Help & Troubleshooting

I have a very strange problem, im trying to be as clear as i can
every time after i do a normal reboot, when i open up whatsapp my message history appears to be corrupt. It then restores to the auto whatsapp backup made around 4.00 am. Since i am a heavy user of this program, this leaves me with lots of missing messages and pictures.
This happened when i updated to sebas's v5. Every time if i flash a rom, i make a backup with my backup root (without installing whatsapp from the market). This has worked always (i get every message and picture from the backup point), except for the last three rom switches (v5.0, 5.1 and 5.1.1).
Ive already tried to delete whatsapp completely and then installing it original from the market, but this still leaves me with a corrupt message history after a normal reboot (with a hot reboot there a no problems).
So why dont you use a hot reboot instead ? Well because the camera (both 3.0 and 3.5) sebas is using keeps getting stuck after shooting a couple of photos, in which i have to pull out the battery and do a restart (ending up losing my message history). But this camera problem is an other subject
So if anyone could please help me with my whatrsapp problem, it is very annoying is a hardcore user.

I don't know the real answer to your problem..but ! Tonight I flashed the 5.1.2...had the same thing with whatsapp. Really everything else worked fine. Now flashed it on a other sd card ALL is fine. Strange ....
Sent from my HTC Desire using XDA App

just a suggestion, have no idea if it will work:
when whatsapp restores the messages take a titanium backup of it. then using titanium backup delete the whatsapp application, dont delete the backup data
delete (or rename so that you have a backup of what is there) whatsapp history folder from your sd card, reboot the phone
then from titanium backup restore app+data
again as i said im not sure if it will work so make sure you use backups if you dont wanna lose anything, especially the whatsapp history folder on the sd card

I also have to the same problem today Winesh.. tried everything using Titanium Backup by restoring files but it doesn't seem to work. I could try Hassand's method.

Related

HTC Restore Problem

Hi guys
I recently factory restored my HTC Desire and the built-in backup prompted me to restore my settings, which I did, but for some reason my SMS messages were not restored.
I checked the SD card, and there is a backup there, but of course the files are encrypted. Is there any way to read these files, or to restore my messaging SMS?
Thanks in advance!
Am I right in saying that the backups's hashes are salted with the device serial #? If that's the case then decryption should be quite possible.
I have had the exact same problem today. Had to return my Desire as it was faulty for a straight swap (kept the same SIM and SD card). The SD card has restored all contacts and music, but SMS messages have not transferred over. I've looked at every possible option in the settings but can't seem to see how to do this.
I'd be grateful for any advice or info. Thankyou.
slightly old thread, but relevant to my problem....
have been playing around a lot with my desire over the past week, and managed to delete the wrong nandroid backup and lost all my sms. I have a sense auto backup form a day or so earlier, but cannot for the life of me get the phone to read these - there's no option to restore just backup.
So, tried factory reset from recovery, copied the 'old' backup to the sd, and booted. Nothing was restored. Have tried all sorts of combos to try and get the backup to be read, but no joy at all. Even completely wiping everything, flashing the original rom i was using (modaco 3.1) and restarting, but still sense doesnt see the backup.
I definitley remember it doing it once during all the crazy rom swopping of the last few days, and the sms, wifi key etc all restored, but I can't get it to do it again.
Any ideas about 'forcing' the restore? I know that the backup is handset specific (tied to the serial/imei?) but it should restore on any rom using sense yeh?
all help greatly appreciated
ta.
another small thought, there may be an app idea in here for anyone thats interested - reading the sense backup and applying it by force? i know quite a few people tend to backup their sd card regularly, so it could be useful as a last resort option.
I guess there's not much I can help you but to avoid this problem in the future you might want to use SMS backup (by Cristoph Studer, there are 2 others on the Market with the same name) - backs up your sms's to your Gmail account, works great. I love the Cloud!
I have used sms backup in the past, didn't bother this time as i had the nandroid backup. Kicking myself as I'm usually pretty careful about what files i'm getting rid of, and have got all my sms for about the last ten yrs (minus the 2 months i just lost) for blackmail purposes time to crank the delete button paranoia up a notch again
edit: solved tok everything off the sd card, made sure i had the backup set from the date range i wanted, wiped absolutely everything from recovery, reflashed the rom i was running when the backup was taken & rebooted. the backup was picked up fine, all settings, sms etc back with no problems.
the small trick to getting this to occur seems to be just let the phone sit for a minute when it reboots - i assume that if you go into the setup wizard before the sd card is correctly moutned and read that you bypass the restore. i had done the same procedure to try to get it to restore before and it didn't, the pause to allow the sd card to be read was the only thing i did differently.
I'm having the same issue, I want to restore a back-up from my SD card, but cannot see any way to do it. I've tried a factory reset, but still no luck.
Can a restore be forced? The 2.2 upgrade seems to have removed Settings>Privacy
Same problem here, Froyo won't restore my backup.
I tried to downgrade to Eclair, but the installation failed with "Error 140: wrong bootloader version".
I guess my backup is pretty useless now...
Frojo wont restore settings after hardreset
I asked HTC about this, and here's the answer:
Thanks for your question regarding backup of your device. The former feature backup to SD card is missing in this newer version. This is due to Google, which has developed backup feature in the software, changed the system in 2.2, then back out to their servers instead. This applies to the Google devices, such as NexusOne. When your device is the HTC brand, we have some backup features as before. However, you can take backup in the following way (as with older versions of Android): Contacts: You can save contacts via Outlook when they are created as telephone contacts. For this you need HTC Sync and Outlook on your computer. HTC Sync, see your device's SD card. To open the map, select Mount in the device, your device is displayed on the computer as an external disk drive. Then you find the program through your computer's Windows Explorer, and also integrates it on your computer. You can now sync. You can also download HTC Sync from our website under Support tab. If you use Google contacts they can be retrieved back when you set up your email again. If you have configured an Exchange server, you can also download contacts onto the device again. Calendar appointments: These are transferred in the same manner as contacts. Emails: These can be synchronized over again through your Exchange server, or if you have Google mail. Data files: These can be transmitted via computer Explorer when you select Mount as previously described. You can then transfer your files to a folder on your computer. SMS and MMS: Those you can not backup.
Blueyed1
Way to go HTC.... hurray
The more I learn about Google and HTC's way of handling my data I get more determined to Root my phone to get full access of my phone, and to control what data and in what way that data is transferred to either google or HTC.
When you compare to the way Apple is controlling it's sheep herd, Google is not any better when it comes to data gathering and data sniping.
Blueyed1 said:
SMS and MMS: Those you can not backup.
Click to expand...
Click to collapse
WTF????????????????????????????
DRMON said:
WTF????????????????????????????
Click to expand...
Click to collapse
Backup not possible with previeus build in backup, that is..

[Q] Backing up etc

Hi all. Well I've not rooted yet (just not had the time), and have a stock orange UK ROM with the default stuff! I have searched around and can't seem to find the answer to simple backup questions!
I am having the reboot issues (well documented in another thread), and it's getting worse and worse. even to the extent now that it's rebooting after calls (started out when charging using games, then now I cant run navigation for more than 2 minutes).
I have been told to do a factory reset (not a bad idea TBH). But backups is my main concern.
I have my contacts and calendar fine (not an issue), what I am concerned about mainly is my paid for apps. I have just synced with AppBrain, but will this get my paid for apps back?
Also SMS is the other thing I want to backup, I have installed SMS Backup which backs up to an XML file, which I can read. But read that some people have had problems with restoring, is this true? Or can someone recommend a better app? I am not too concerned with settings, as happy to do things slightly differently this time round, so mainly paiud for apps! Also what happens when orange eventaulyl send me a new phone (which seems to be the resoltuion of the paid for apps?)
I will take the SD card out when I factory reset, but what else should I worry about?
Regards, Martin
I have used SMS Backup and it seems to work fine with me. Not sure if it backs up MMS though, but there is a seperate free tool to save the MMS to SDcard available on the market.
As for your paid for apps, they will show up in the Market once you have perfromed a factory reset and you will be able to re-install without having to pay again. Just make sure that you log in using the same credentials.
The backups I perfored prior to rooting were as follows:
1) export contacts to SDCard
2) backup SMS using SMS Backup & Restore
3) Backup call logs using Call Logs Backup and Restore - I wanted to keep these.
A factory reset should not wipe what is currently on your SDCard, but I cannot hurt to copy the contents to your PC/Laptop before doing the reset.
dcnice said:
I have used SMS Backup and it seems to work fine with me. Not sure if it backs up MMS though, but there is a seperate free tool to save the MMS to SDcard available on the market.
As for your paid for apps, they will show up in the Market once you have perfromed a factory reset and you will be able to re-install without having to pay again. Just make sure that you log in using the same credentials.
The backups I perfored prior to rooting were as follows:
1) export contacts to SDCard
2) backup SMS using SMS Backup & Restore
3) Backup call logs using Call Logs Backup and Restore - I wanted to keep these.
A factory reset should not wipe what is currently on your SDCard, but I cannot hurt to copy the contents to your PC/Laptop before doing the reset.
Click to expand...
Click to collapse
Thanks for this, yes call logs would be cool too! I'm not too fussed with regards to the settings of the phone, gives me a chance to start over! Im not even that fussed on SMS's nice to have a history they're currently backing up to the google mail thing!
It was the apps I've paid for most concerned for, and yeah sounds good that it's tied to the google account, guess that means if/when I get a new phone they'll just get copied over to the new phone, when orange realise that it needs to be replaced... Pffftt...
Many thanks makes sence now (used to the iTunes/iPhone system! WHich shilst walled, does make some things easy! I PREFER DROID THO!)

[Q] Whole phone's gone crazy.. Apps seemingly disappeared

Hi,
I was just trying out a few ROMs, and after flashing CyanogenMod (The stable release, can't remember the exact name) and then doing a full wipe and restoring my LeeDroid Nandroid backup, I ran into a bit of a kerfuffle...
After booting up, I was greeted with blank homescreens - which was a bit annoying, but nothing too bad - and so went to get started on repopulating them.. only to find hardly any apps were present. I put this down to some of them not having synced yet, until I noticed that even system apps were missing; Market, Music etc - not a single downloaded/sideloaded app is present. They appear under the "Manage Applications" section of the Settings menu but only Data and Cache are present, not the Application themselves.
I reflashed the Nandroid backup again (and again), and was met with the same, only Astro File Manager had miraculously appeared so I could at least install some apps from my SD Card using that. So after installing the Market and Root Explorer from there, I could see that the System Apps were infact there, but required manual installation. I can't even re-download all of the lost Apps, as even attempting to select one in the Market leads to a force close.
I can effectively do nothing, except use the tiny array of Apps that are actually there, which at least does include Messaging and Phone. Does anyone have any idea how I can fix this, or a partial-solution at least?
Thanks
Ok, just as I finished typing this the Factory Reset finished and everything loaded. It seems everything is working now, but still, I'm just left with System Apps and with no sign of my other apps syncing/downloading.
After the wipe factory reset did you do nandroid install again straight after?
Sent from my leedroid v1.3a DhD via xda app
Yeah, and the same happened again. I tried various nandroids from all sorts of ROMs, and I would just get the same, even restoring the Stock ROM.
That said, the thread may as well be closed, I just went and did everything manually and everything's fine now. It took many hours, but it's in a usable state now.
i expect u will face the same problem soon as long as ur apps list will grow and be installed on ur device, this is a big issue i faced and still experimenting to get the best solution for, but currently the most effective cure is to mount ur sd card to a card reader, and go to the folder android_secure, cut some bunch of files ther(maybe half of them) and past to ur desktop, mount back the sd to ur device, ur phone will bahave normally now, this will work great after ur nandroid backup, when u see it work, try again the previous step and start to add files to android_secure folder from ur desktop, untill the bad behaviors start to occur.
hope this will help

I/O error write to sd card (mybackup pro)

trying to restore apps and i get this message! ? fix?
the restore of data was fine but apps wont!
I'm getting this too when trying to restore my data after flashing a new rom. Let me know if you hear of any solutions.
The mybackup website says its an SD card error.. that may be the case, but it was working fine an hour ago on the old rom I had (because I'm new I can't post the link, but a quick google to their FAQ and you'll see what I mean)
I think my issue was due to the SD card. I reformatted it and then copied the contents back again from my laptop. I've now re-installed the new ROM and am using mybackup root to restore my contents as I type this - all seems fine so far
Thanks for the feedback.
What did you format normal or ext or both
Sent from my HTC Desire using XDA App
I had the same error. I don't find how to fix it but how to recover my data app.
Save the backup on your PC
Execute all .apk in my save folder from your phone
Launch mybackup to do another apps save with data
Copy all file wich are not .apk in the old backup (on your pc) and past them in the new backup folder on your phone (replace all existing file)
And finaly restor the backup, it will restore the data with the app
It's not "user friendly" but it worked for me, it was not a SD card issue
I was having this same issue. Watching alogcat revealed that an apk that MBP was expecting was not there, causing an IO error.
I tried to restore again, this time unselecting that specific app and it appears to be working.
So to fix it, install alogcat and watch for errors as the restore is taking place. This should clue you in on the problem.
gthing said:
I was having this same issue. Watching alogcat revealed that an apk that MBP was expecting was not there, causing an IO error.
I tried to restore again, this time unselecting that specific app and it appears to be working.
So to fix it, install alogcat and watch for errors as the restore is taking place. This should clue you in on the problem.
Click to expand...
Click to collapse
This was exactly my problem. Seems like the ****ing program didn't actually back up a damned thing. The folder which was supposed to have the backed-up APKs was completely empty.
I had to restore from an older backup and it worked.
I guess that's just what happens when you rely on free apps.
Just got the same STUPID problem - I'll try the fix above.
The only reason I chose MyBackup Root was because you can do "0-click batch restore" for free which you can't with the free version of Titanium Backup.
EDIT: Backups won't restore. It says "I/O Error". I've had the SD card for a few weeks and it was working perfectly with Titanium Backup. Also, everything's been properly installed formatted and fixing permissions and clearing caches makes no difference.
EDIT 2: After running aLogcat, it says that Mybackup has the following error: "...apps/appnamehere: open failed: EM0ENT (No such file or directory). It's like this for most of my of apps (and I have hundreds) that are now lost with all their data!
Also, none of the apps that do restore so far link to the market (it says this after restore).
This app really needs updating to resolve these serious issues.
Ouroboros29 said:
I had the same error. I don't find how to fix it but how to recover my data app.
Save the backup on your PC
Execute all .apk in my save folder from your phone
Launch mybackup to do another apps save with data
Copy all file wich are not .apk in the old backup (on your pc) and past them in the new backup folder on your phone (replace all existing file)
And finaly restor the backup, it will restore the data with the app
It's not "user friendly" but it worked for me, it was not a SD card issue
Click to expand...
Click to collapse
When backing up apps and data again it STILL won't backup some apps!! Any suggestions?

Cannot access internal storage to make a backup

Hi guys,
After a long break of messing with my phone, I decided to try to root my Sprint Samsung Galaxy S III again. My apologies in advance for this wall of a post.
I'm on Android 4.4.2 on a stock ROM. I do not have an SD card so I am purely using the 16GB internal memory.
Backed up all of my stuff using MyBackup Pro (oh, the regret...), then copied the backed up files - the .zip (Data_2014_12_13.zip) containing all of the personal data like texts, MMS, call log, etc. as well as the folder (AppsMedia_2014_12_14) containing all of my apps, music, videos, and photos - to my PC as I planned on wiping the phone and doing a factory reset.
Followed a video on YouTube to root (the Get High on Android guy that runs galaxys3root.com) and had problems with it, so I followed another one that addressed the issue I was having. Used Odin3 v1.85, "CF-Auto-Root-d2spr-d2spr-sphl710.tar.md5", "openrecovery-twrp-2.7.1.0-d2spr.tar", and "UPDATE-SuperSU-v2.13.zip" to root and it went off without a hitch. Wiped the phone and did a factory reset at this point. Verified root using Root Checker and Titanium Backup and both verified I was rooted. Tried out a bunch of different apps and all showed root access.
Downloaded MyBackup Pro again to try to restore everything. It requests SU permissions and I grant them. Transferred the old backup files over to the phone again and placed them in the correct directory, but MBP isn't recognizing them and doesn't see any backups of data or apps/pics/etc. So I create a backup of the one text I have on the phone and backup one app just to verify everything was in the correct folder and it was. MBP recognized the backup I had just created. Tried to move apps from the old backup folder into the new one next to the one I had just backed up and MBP didn't see it was there. Did the same thing with transferring the picture folder and still nothing.
Decided to do yet another wipe at this point. Problem is, now when I use MBP or Titanium Backup to try to make backups, it shows the directories as inaccessible. In MBP, I get
MBP said:
Error during Backup: unknown error (code 14): Could not open database
Click to expand...
Click to collapse
If I go into the options, the default local storage location is "/storage/emulated/0". If I try to change it to anything else or even leave it as is and hit "Select directory", it gives me an error stating:
MBP said:
Could not write to the path selected.
Note: ONLY Andorid 4.4 (KitKat) removes the ability to access the SD card, Android 5+ has added support again. if you are using Android 4.4 the only way to access the SD card is 1-Root your phone, 2-Install SDFix app from the market.
Android 5+ users, the dialog to select the path does not show the SD card by default, you need to "Unhide SD card" from the dialog's Menu.
Click to expand...
Click to collapse
At this point, I downloaded NextApp SDFix hoping it would somehow affect internal memory even though it's for SD cards, but no dice.
I load up Titanium Backup. "Root access" has a green check mark and tapping it shows I have BusyBox 1.19.4-Titanium from app and YES for SQLite with SQLite 3.7.6.3-Titanium included.
However, "Backup directory" has a red X and says not available. Trying to press the note with check mark at the top right of TiBu yields the error:
TiBu said:
The current backup location ("storage/emulated/legacy/TitaniumBackup") cannot be accessed.
Click to expand...
Click to collapse
When trying to change the backup location, every folder shows a red folder at the top saying "This folder is not writable."
Does anyone have any idea what to do here? I've tried searching and it looks like people have been either having similar problems that worked themselves out by just rebooting (tried it many, many times), reinstalling the backup apps (also tried many times), wiping the phone (did full wipes and factory resets through TWRP), or they were actually talking about external storage (I'm on internal).
All I really care about are getting my texts and pictures back at this point. Unfortunately MBP stores pictures and videos as its own special format and I can't open them on my computer. Same with texts. Can anyone give me any kind of guidance here please?
NextName said:
Hi guys,
After a long break of messing with my phone, I decided to try to root my Sprint Samsung Galaxy S III again. My apologies in advance for this wall of a post.
I'm on Android 4.4.2 on a stock ROM. I do not have an SD card so I am purely using the 16GB internal memory.
Backed up all of my stuff using MyBackup Pro (oh, the regret...), then copied the backed up files - the .zip (Data_2014_12_13.zip) containing all of the personal data like texts, MMS, call log, etc. as well as the folder (AppsMedia_2014_12_14) containing all of my apps, music, videos, and photos - to my PC as I planned on wiping the phone and doing a factory reset.
Followed a video on YouTube to root (the Get High on Android guy that runs galaxys3root.com) and had problems with it, so I followed another one that addressed the issue I was having. Used Odin3 v1.85, "CF-Auto-Root-d2spr-d2spr-sphl710.tar.md5", "openrecovery-twrp-2.7.1.0-d2spr.tar", and "UPDATE-SuperSU-v2.13.zip" to root and it went off without a hitch. Wiped the phone and did a factory reset at this point. Verified root using Root Checker and Titanium Backup and both verified I was rooted. Tried out a bunch of different apps and all showed root access.
Downloaded MyBackup Pro again to try to restore everything. It requests SU permissions and I grant them. Transferred the old backup files over to the phone again and placed them in the correct directory, but MBP isn't recognizing them and doesn't see any backups of data or apps/pics/etc. So I create a backup of the one text I have on the phone and backup one app just to verify everything was in the correct folder and it was. MBP recognized the backup I had just created. Tried to move apps from the old backup folder into the new one next to the one I had just backed up and MBP didn't see it was there. Did the same thing with transferring the picture folder and still nothing.
Decided to do yet another wipe at this point. Problem is, now when I use MBP or Titanium Backup to try to make backups, it shows the directories as inaccessible. In MBP, I get
If I go into the options, the default local storage location is "/storage/emulated/0". If I try to change it to anything else or even leave it as is and hit "Select directory", it gives me an error stating:
At this point, I downloaded NextApp SDFix hoping it would somehow affect internal memory even though it's for SD cards, but no dice.
I load up Titanium Backup. "Root access" has a green check mark and tapping it shows I have BusyBox 1.19.4-Titanium from app and YES for SQLite with SQLite 3.7.6.3-Titanium included.
However, "Backup directory" has a red X and says not available. Trying to press the note with check mark at the top right of TiBu yields the error:
When trying to change the backup location, every folder shows a red folder at the top saying "This folder is not writable."
Does anyone have any idea what to do here? I've tried searching and it looks like people have been either having similar problems that worked themselves out by just rebooting (tried it many, many times), reinstalling the backup apps (also tried many times), wiping the phone (did full wipes and factory resets through TWRP), or they were actually talking about external storage (I'm on internal).
All I really care about are getting my texts and pictures back at this point. Unfortunately MBP stores pictures and videos as its own special format and I can't open them on my computer. Same with texts. Can anyone give me any kind of guidance here please?
Click to expand...
Click to collapse
well...if you back up everything with your Google account you just have to log back in after you Odin the stock firmware again....the only things Google won't backup are app data and phone calls/text messages but all your apps and contacts will restore.....i never use TB or any other backup app just the standard Google backup
6th_Hokage said:
well...if you back up everything with your Google account you just have to log back in after you Odin the stock firmware again....the only things Google won't backup are app data and phone calls/text messages but all your apps and contacts will restore.....i never use TB or any other backup app just the standard Google backup
Click to expand...
Click to collapse
Yeah... as stated, the only thing I'm really worried about are texts, calls, pictures, etc. I don't care about the apps and I already have contacts and everything synced with my Google account.
NextName said:
Yeah... as stated, the only thing I'm really worried about are texts, calls, pictures, etc. I don't care about the apps and I already have contacts and everything synced with my Google account.
Click to expand...
Click to collapse
well picture's will also back up with Google....
6th_Hokage said:
well picture's will also back up with Google....
Click to expand...
Click to collapse
Stupidly forgot about Dropbox. Looks like all pictures are saved. Thank you for reminding me.
Texts are now still a large priority to get back. I have messages from a deceased family member and significant other I'd really like to hold onto and I feel like such an idiot for not backing up earlier. Some 40k texts I backed up when I tried to back up my stuff.
As a small, possibly insignificant update though...
Hooked the phone up to my computer and my computer still reads all of the files fine and I can still transfer files to and from perfectly. I tried setting up the MBP folders again and adding the data backup in to see if it would allow me to restore that backup.
MBP recognized the data backup (the single .zip file containing all texts and data) but wouldn't let me view the contents or restore them. Instead, I get:
MBP said:
I/O error: Unable to write to SD Card. Make sure the SD Card is inserted properly, is not connected to your PC, and is not full.
Click to expand...
Click to collapse
The phone is neither connected to my PC nor even close to full (11GB of free space remaining) and I don't have an SD card at all and I'm not trying to write to it (at least not intentionally).
Edit: For poops and giggles, I'm going to try out the Wicked X 8 ROM. Already verified I'm on the ND8 bootloader and the download just finished so I'll try that.
Well, it's fixed now, I guess.
For poops and giggles I decided to try out Wicked X 8 and, after quite a bit of extra time spent because I'm an idiot and wiped the entire internal storage prior to flashing the ROM and requiring a sideload, I finally got the new ROM up and running.
I was very delighted to see when I started it up that Titanium could access the directory, as could MBP, and I'm currently going through a full restore right now. Has to restore around 40,000 texts so that'll take a while, but it appears to be going smoothly.
NextName said:
Well, it's fixed now, I guess.
For poops and giggles I decided to try out Wicked X 8 and, after quite a bit of extra time spent because I'm an idiot and wiped the entire internal storage prior to flashing the ROM and requiring a sideload, I finally got the new ROM up and running.
I was very delighted to see when I started it up that Titanium could access the directory, as could MBP, and I'm currently going through a full restore right now. Has to restore around 40,000 texts so that'll take a while, but it appears to be going smoothly.
Click to expand...
Click to collapse
nice wicked x is a great rom too
40,000 texts to restore? What? Wow.

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