I have a SPH L710 galaxy s3 (sprint). I recently flashed a Rom called hyperdrive 4.1.2 that was on it's RLS11. following the instructions (factory reset x2, wipe cache, wipe dalvik, wipe system), I then picked the features i wanted in the built in aroma installer and let the rom flash. When it was done I noticed i kept getting the message "the process com.android.phone has stopped". So i performed a clean install of my previous Rom which was Liquid Smooth.
A day or two later I noticed hyperdrive has released it's RLS 12, so i decided to give it another try. This time there was an option in the aroma installer for developer picks so i selected that, thinking my previous attempt i may have picked conflicting files in the aroma installer. The Rom worked fine for about a day. Then the next day while it was charging after the battery have completely died the night before. I noticed the phone had rebooted on its own, then it started going into a boot loop. I did a battery pull, and i noticed when i put it back in, before i could even hold the buttons to get it into recovery mode or download mode, the phone would vibrate and turn on by itself, without me pressing any buttons at all. After some trying i was able to have the buttons held so when i inserted the battery, i was already holding the buttons to try to get to recovery. When I did this it would say it was about to go into recovery, then the screen would go black. The same thing when I tried getting it into download mode, It would show the download mode screen, then go to a black screen. I Then did some research, after seeing no one else really having this problem, and noticing that since it was still seeing boot screens before the black screen, it shouldn't be a hard brick.
I decided to order a USB jig for my phone that came today. When inserted the battery with the usb jig the phone still turned on by itself, but it was able to go to download mode and it stayed at the screen. I used odin 3.07 to flash SPH-L710_MD4_1130792_Rooted_Nodata, which was a tar file you would use if you wanted to keep your user data. It took 10 minutes to flash but everything seemed to be a success, it rebooted my phone and everything seemed to be working fine. After about 20 minutes of my phone being plugged back into a charger and i was halfway through with downloading an app from the android market where out of nowhere my phone temporarily froze and then rebooted, to where it will show the samsung screen, then the samsung galaxy s3 screen, then just goes to a black screen. Now even with the USB jig, it will still power on by itself as soon as a place in the battery, go directly to download mode, but then go to a black screen within 3-4 seconds before i can do anything.
Has anyone ever encountered anything like this before? At first i thought it might be a stuck power button, but when I was able to flash through download mode with the USB jig that first time it makes me think it is bricked. Any help or insight would be GREATLY appreciated.
dubbz84 said:
I have a SPH L710 galaxy s3 (sprint). I recently flashed a Rom called hyperdrive 4.1.2 that was on it's RLS11. following the instructions (factory reset x2, wipe cache, wipe dalvik, wipe system), I then picked the features i wanted in the built in aroma installer and let the rom flash. When it was done I noticed i kept getting the message "the process com.android.phone has stopped". So i performed a clean install of my previous Rom which was Liquid Smooth.
A day or two later I noticed hyperdrive has released it's RLS 12, so i decided to give it another try. This time there was an option in the aroma installer for developer picks so i selected that, thinking my previous attempt i may have picked conflicting files in the aroma installer. The Rom worked fine for about a day. Then the next day while it was charging after the battery have completely died the night before. I noticed the phone had rebooted on its own, then it started going into a boot loop. I did a battery pull, and i noticed when i put it back in, before i could even hold the buttons to get it into recovery mode or download mode, the phone would vibrate and turn on by itself, without me pressing any buttons at all. After some trying i was able to have the buttons held so when i inserted the battery, i was already holding the buttons to try to get to recovery. When I did this it would say it was about to go into recovery, then the screen would go black. The same thing when I tried getting it into download mode, It would show the download mode screen, then go to a black screen. I Then did some research, after seeing no one else really having this problem, and noticing that since it was still seeing boot screens before the black screen, it shouldn't be a hard brick.
I decided to order a USB jig for my phone that came today. When inserted the battery with the usb jig the phone still turned on by itself, but it was able to go to download mode and it stayed at the screen. I used odin 3.07 to flash SPH-L710_MD4_1130792_Rooted_Nodata, which was a tar file you would use if you wanted to keep your user data. It took 10 minutes to flash but everything seemed to be a success, it rebooted my phone and everything seemed to be working fine. After about 20 minutes of my phone being plugged back into a charger and i was halfway through with downloading an app from the android market where out of nowhere my phone temporarily froze and then rebooted, to where it will show the samsung screen, then the samsung galaxy s3 screen, then just goes to a black screen. Now even with the USB jig, it will still power on by itself as soon as a place in the battery, go directly to download mode, but then go to a black screen within 3-4 seconds before i can do anything.
Has anyone ever encountered anything like this before? At first i thought it might be a stuck power button, but when I was able to flash through download mode with the USB jig that first time it makes me think it is bricked. Any help or insight would be GREATLY appreciated.
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How long did you let it set on the black screen because it takes a while to boot up the first time after flashing a ROM.
GiantJay said:
How long did you let it set on the black screen because it takes a while to boot up the first time after flashing a ROM.
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Well i just placed the battery back in, it started on it's own without my pressing anything again, and i've been timing the last 5 minutes. but it seems like it will stay a black screen indefinitely. unless i remove the back of the phone, or snap it back into place, or any kind of micro impact movements it seems, when I do that it vibrates like it's first being turned on, and shows the samsung screen, then the samsung galaxy s3 screen, then it will go black again.
See if your adb on your computer can recognize the phone while it's stuck on the black screen. You might be able to push a Rom or recovery over using that.
Sent from my SPH-L710 using xda app-developers app
You may want to just start fresh and lose your data with a different stock file. That kinda happened to me before on the gs2 and I found better results with a 100% fresh start. The no data always left me with a hangup or two after getting the phone to boot.
Sent from my SPH-L710 using Tapatalk 2
topherk said:
See if your adb on your computer can recognize the phone while it's stuck on the black screen. You might be able to push a Rom or recovery over using that.
Sent from my SPH-L710 using xda app-developers app
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Not picking it up on adb.
dante32278 said:
You may want to just start fresh and lose your data with a different stock file. That kinda happened to me before on the gs2 and I found better results with a 100% fresh start. The no data always left me with a hangup or two after getting the phone to boot.
Sent from my SPH-L710 using Tapatalk 2
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After the first odin flash i was thinking the same thing. But that's the thing, it won't stay on the download mode screen long enough for me to even try to flash anything else through odin. I'm also noticing when connected to the charger, if i make a slight impact against the phone with my palm, the screen will briefly show the battery icon as if the phone is charging when it is turned off, then the screen will go black again. When it is unplugged, is when it will show the samsung screen, then the samsung galaxy s3 screen, then go black again.
That's weird...sounds like something is loose. Any kind of recent impact damage to the phone? Dropping it, throwing it at your cat, anything like that?
To me it sounds like maybe your power button is stuck "down"
If you didn't know, the power button has a fail safe reboot that happens after holding for about 10 seconds. So no matter what, if you phone is frozen or whatever, holding power more than 10s will cause it to reboot. That would also explain why its turning itself on as soon as you pop in the battery.
toolegit said:
That's weird...sounds like something is loose. Any kind of recent impact damage to the phone? Dropping it, throwing it at your cat, anything like that?
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not recently, and if it was ever dropped, it would be in it's case... But i had noticed that while it was in it's power glove case, sometimes i would have to use more than normal pressure on the power button to get the phone to respond. I was wondering if something was stuck, just haven't read anything like that happening to anyone, and when I used the jig the first time the screen stayed on.
I have read the other posts regarding the rebooting issues of the Sprint Galaxy S3 variant, but I seem to have a touch more difficult problem. My phone constantly resets and seems to be getting worse. It now will reset in the middle of recovery. I was able to wipe the cache and dalvik and then it started resetting even more frequently in recovery and made reloading the rom impossible. It even resets in the download screen. So it makes it impossible to use Odin and other applications. If anyone has any ideas let me know. I have a few possible options that I am pondering. The following is what led up to this if you need some background:
A week ago, I noticed that my battery suddenly was not charging when wifi was on. I turned it off thinking it was some glitch and reset the phone and plugged it in to charge. It said it was at 100 % some hours later. then I turned it back on again and within a couple minutes, it said it was at 22%. So I hard reset and then plugged it into the wall, but it was still not charging. I had go somewhere,so I plugged it into the car charger and enabled fast charge. I turned on my data and all the sudden it rebooted, lost my wifi password, but when it came back on, it was charging properly. So I thought it was just some odd glitch. Charged properly for days.
Then I noticed the phone starting to randomly reset maybe once very other day when texting. I was actually going to put on a new rom tomorrow thinking maybe my old one had become corrupt. Then it suddenly increased drastically tonight to where it was starting to reset constantly. I thought maybe the button was stuck, and pulled off my otter case to make sure it wasnt being pressed down oddly, but it continued. Then I went into recovery and was able to wipe the cache and dalvik before it got really bad and now it won't even let me stay in recovery for any length of time. I almost got a rom loaded when it reset and its been resetting faster than ever. Becoming unresponsive to button presses as well. Even when I could get into the recovery, it would keep showing "swipe screen to open," as the power button was apparently continuing to activate or the phone was trying to reset itself. And yes, I have tried a battery pull several times and then tried to get into recovery, only to be booted out right as I see the recovery screen if I get there.
So that is my problem. I can't flash odin or anything else as the phone just keeps resetting. Part of me thinks to get a new battery and try to see if that doesn't solve my issue, as maybe the battery is causing the phone to reset? But part me is also thinking maybe the power button has gone sticky suddenly? It won't charge it seems as the red light will not come on and it keeps resetting before the battery charging icon can even come up. Any help or advice would be appreciated. I am leaning towards the battery going bad suddenly and shorting out the phone. I now have the battery, which last I saw was at 48% (It was charging when this happened), out of the phone and am waiting till morning to hopefully pick up a new battery. But I would appreciate any insights into this issue.
Thank you very much
Same issue
I'm having the same issue described above with the S3 constantly rebooting. I can get into download mode but it restarts a few seconds into the flash. I have tried a different battery but that did not solve the problem - I am also thinking it's a power button issue... any suggestions?
mawamd said:
I'm having the same issue described above with the S3 constantly rebooting. I can get into download mode but it restarts a few seconds into the flash. I have tried a different battery but that did not solve the problem - I am also thinking it's a power button issue... any suggestions?
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I just had my phone replaced for same reason ( Thank god for insurance) Download mode would last about 5 seconds, Recovery would do the same. I managed to get a stock restore with flash counter reset to boot as i was walking into the Sprint store for the techs to look at this lol.. Same exact thing happened on my S2. Power button is done. If you have INS call and get it replaced (Took me about a week for new phone)
I read some post on possibly using Samsung Kies to flash a new ROM, but that was for the international version. I would be curious if anyone has ever tried this or if its possible to replace the power button with a part replacement? I have ordered an S4 but this time I will make sure to use the home and left touch pad more often to unlock the phone and save wear on the power button. I wold still be interested f anyone has found a fix for this.
mawamd said:
I'm having the same issue described above with the S3 constantly rebooting. I can get into download mode but it restarts a few seconds into the flash. I have tried a different battery but that did not solve the problem - I am also thinking it's a power button issue... any suggestions?
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So after looking around, I am pretty convinced this the power button,as people describe on this question. If you don't have insurance, I see there are selling replacements or you can pay someone to replace and fix the power button fairly affordably on ebay. I might go the second route, as I want it fine right and the man had a 100 percent rating positive, and I dont really know what I am doing lol. Thanks everyone for your answers.
Twice this week my alarm didn't go off (luckily I set a backup today) because sometime throughout the night something happened. When I woke up the phone was frozen on the yellow Sprint Spark startup screen. I needed to pull the battery and everything started up fine. I updated to Lollipop about 2 weeks ago which is where I'm guessing the issues stem from.
Is there anything I should try other than restoring to factory and starting over? I'd prefer to not have to wipe everything from my phone but these issues are becoming problematic. I am not rooted.
Thanks.
You answered your own question. You need to try a factory reset. Problems happen when you upgrade to new software without wiping.
dschachm said:
You answered your own question. You need to try a factory reset. Problems happen when you upgrade to new software without wiping.
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Dschachm is correct. Then if you root and install TWRP you can back it up with all of your apps and data. So if there is ever a problem again, just restore and done.
So I ended up doing a factory reset and while the phone certainly started running faster with better battery performance after the reset I'm still having this issue. I would say it occurs 2-3 times a week. It has only occurred overnight which is typically when I charge my phone so I'm pretty sure it is related to being left connected to the charger. The majority of the times I will wake up with a dim yellow Sprint screen and everything else frozen though occasionally the screen will be black with the led notification light red. In both situations the screen will not respond to any button pushes or holds and I need to pull the battery and then everything will start up fine.
Does anybody have any suggestions here on what I should do? I guess I can try and restore one more time and see but I don't really know why it would be different and it is certainly a pain to keep restoring the phone and losing all my settings. I definitely don't want to root now since I believe that voids the warranty and if I can't figure anything out with this I'll certainly be requesting a new phone from Sprint. Before I start dealing with Sprint though I thought I would check here first. Through all my searches on the internet I haven't seen anyone else complaining about this problem.
Thanks.
I've gotten the sprint yellow screen and nothing else.phone doesn't turn on? When I try turn it on after removing batteryou I get the android figure and phone turns off? How can I reboot or start the phone..?and can I save my contacts?
Hi i have this supper anoying problem after 5.0.2 update! So basicaly What it does is when ever i will pick up the phone it would turn off like the screen would dim (not rebbot or shut down) and after a little tapping on a screen it would turn on again and sometimes when it does that it would glitch a little. While typing this it happened twice its sooooo anoying idk what to do now if i wont find any solutions i will just buy samsung galaxy or something like that. Also my carrier is Virgin Mobile thanks
Same problem, same phone.
Definitely annoying! Seems random but especially while rotating for me. I have not been able to dig up any solutions thus far.
Check out your proximity sensor settings in the HTC testing app, or try Gravity screen. Mine did the same thing a couple times, also clean off your screen at the very top left, if you look real good you can see the sensor just under the front camera hole in the glass, also sometimes a screen saver will mess with this sensor. One more thing is the stock lock screen can cause an issue similar to what you are talking about, hope one of these help yo out, cane0716
Sent from my 710C using XDA Free mobile app
hi
thanks for information i already gave that phone to my friend and i think he fixed it by actually having different lock screen i currently have samsung galaxy s5 its wayyyy better lol
Phone turns off during use and will not complete boot unless plugged to charger even when the battery is almost full.
This error started last night after I did factory reset because of observed phone lag. I did mistakenly "wiped internal storage" but got the alert of "no OS during reboot", so I restored from my backup from SD.
the phone started properly but went off during initial setup and will go back off each time I tried turning it back on. I thought it was battery so I plugged it to power.
it did boot but will go back off once I have few touches on the screen.
I had to leave it plugged to setup my accounts else it will go off.
I'm using its Wi-Fi to send this message via my PC because any 2 - 3 touches will switch the phone off.
once it does that, it won’t even boot to bootloader before it goes off again unless plugged to power.
what I do to solve this please??
Hey all,
I have searched the web, but most of the info I found relates to the screen going black during calls, which isn't the problem I'm having. My screen is actually fine during/after calls.
This is happening to me randomly and is just the home screen. The lock screen and notifications are still visible when this problem occurs.
I can randomly press the screen hoping to hit an app and they open fine. Sometimes when I back out of the app, the homescreen returns to normal although it can take a few goes, sometimes I have to restart the phone. It isn't happening all the time, in fact before today the last time it happened was Wednesday. I'm just worried that it will become more frequent and as is stands I am still under the 30 days in which I can return the phone for a refund.
I was using Go Launcher Z, although I have returned to the default launcher in case that's what the problem is. Phone has all updates installed, is on 5.1 with the build number LMY47D.
I cannot boot into recovery mode to wipe the cache partition, I must have tried about 30 times. Majority of time the phone just turns on, a couple of times it came up with the option to do a factory reset.
Would appreciate any help