[Q] messed up DHD :( - Desire HD Q&A, Help & Troubleshooting

Hello Guys....
i have a really bad situation and i think it might get worse, i got my phone few weeks ago and it was running 2.3.3 later i got the OTA update to 2.3.5
then i wanted to root and found that the best tool is AAHK i downloaded and ran it and it asked for downgrade since my version is 3.13.415 and i agreed.. at the end of the process where it should update and i should hit "power to restart" didn't come up, thought there was nothing working and the menu just was still, so i tried to restart it from the menu. so i got the htc logo and it just froze there i tried to restart over and over again, yet no luck and i noticed the s-on thing and googled alot and found that i should flash a stock rom to get it running so i went to site called shipped roms and got one and tried to install it, but the installer said the rom isn't compatible or somethin....and i remmebered getting one from another rooting guied so i tried flashing it and it worked, but it took about 15 minutes for the device to boot up and the first vibe took about 10 minutes to finish but eventually it worked and the version i got on the phone was 2.2 but without arabic language "something i want" but it was okay, now i was a bit curios about the AAHK menu so i started it and it just started working :$ :S that's something i didn't want to happen but i was scared to pull the cable and it restarted to the "black screen with htc logo" and the tool saying "INFOsignature checking"...
sooooo is there any ideas about what can and should i do, how can i make everything back to normal or anythin
please make it fast, i really can't wait any longer
------------------------update-----------------
After about 20 minutes of waiting i had no nerve left for waiting so now i took the usb cable and took the battery out and re installed it and hit power and while i'm writing the update it's viberating and it just stopped and waiting for the "quitly briliant" hope it works
it did (sorry if i nag to much and keep updating with every second)
now guys i really don't want to root or s-off or anythin... i just want to get my DHD fully up and ruunin
will the OTA update fix everything (the boot-up thing ?) and i want to get arabic language installed-how to do that
please help me
thx

hello guys...
since no one replied to my post, and i'm not that patient (not blaming anyone thought)
i do want to help others and i just can't keep asking.. so i'm trying it my self and in the mean time i've hit update and the phone shut off and took it's time to start up, as usual and now i'm looking at the update screen(black background with update loge and progress bar) and now it just finished and the screen went fully black-waiting and it is taking its time-... i'll update as soon as i get anythin
wish me good

SpiritStealer said:
hello guys...
since no one replied to my post, and i'm not that patient (not blaming anyone thought)
i do want to help others and i just can't keep asking.. so i'm trying it my self and in the mean time i've hit update and the phone shut off and took it's time to start up, as usual and now i'm looking at the update screen(black background with update loge and progress bar) and now it just finished and the screen went fully black-waiting and it is taking its time-... i'll update as soon as i get anythin
wish me good
Click to expand...
Click to collapse
Doing a software update on a rooted phone will only revert the ROM to stock one. Key is patience. There is NO WAY at all that AAHK would mess something up on its own. I know this for a fact since I have used it to root 8 other DHD's so far without any issues. If you are not sure how it works then read more. You probably pulled the usb out before AAHK finished proper the first time.
Sent from my Desire HD using XDA App

djolebih said:
Doing a software update on a rooted phone will only revert the ROM to stock one. Key is patience. There is NO WAY at all that AAHK would mess something up on its own. I know this for a fact since I have used it to root 8 other DHD's so far without any issues. If you are not sure how it works then read more. You probably pulled the usb out before AAHK finished proper the first time.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
thx for ur reply
and about the AAHK actually it's not my thing in the mean time, now i just want my default DHD back (stock rom, arabic, normal boot-up)
as i said i was applying the update and now i'm stock at the updating screen (black background htc update logo with a phone under it)
i mentioned the progress bar before but it was (i think) about moving the update to the sd card
now after about hour or so i'm still stuck at the same update state, even when i removed the battery and restarted the phone i'm still back to the same screen with nothing more..... hope u can help me with anything that can make my phone boot-up again ( no matter what's the version-in the mean time-)
thx in advanced
sry for my english..

SpiritStealer said:
thx for ur reply
and about the AAHK actually it's not my thing in the mean time, now i just want my default DHD back (stock rom, arabic, normal boot-up)
as i said i was applying the update and now i'm stock at the updating screen (black background htc update logo with a phone under it)
i mentioned the progress bar before but it was (i think) about moving the update to the sd card
now after about hour or so i'm still stuck at the same update state, even when i removed the battery and restarted the phone i'm still back to the same screen with nothing more..... hope u can help me with anything that can make my phone boot-up again ( no matter what's the version-in the mean time-)
thx in advanced
sry for my english..
Click to expand...
Click to collapse
Looks to me like you bricked your phone. Remove the battery for a few minutes and put it back in. Do NOT turn the phone on but instead hold down Volume down + Power and see if you can boot into Hboot. It should lead you to a white screen with skateboarding androids. Post here everything it says there.
Sent from my Desire HD using XDA App

djolebih said:
Looks to me like you bricked your phone. Remove the battery for a few minutes and put it back in. Do NOT turn the phone on but instead hold down Volume down + Power and see if you can boot into Hboot. It should lead you to a white screen with skateboarding androids. Post here everything it says there.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
i'll try to get in there, but if i have a bricked phone... is there anyway to fix it(just give me a -yes/no- answer) for now.... i'll rebort as soon as i get into the hboot screen(hopefully)
btw i removed my sd card an out it in a card reader, and i couldn't access it, do u think it got anythin to do with it ??

If you are unable to enter hboot then sadly there is no return and your phone is gone. Hold down power + vol down for as long as it takes until it hopefully takes you into hboot.
Sent from my Desire HD using XDA App

mmmmmmmm, for the SD card i was able to get back in
and i tried to enter the hboot(but my finger slipet for split second) and i'll try againg
but on the other hand... don't u think that since i'm getting to the update screen that there might be a slice of hope for me ??

mmmmmmmm, for the SD card i was able to get back in
and i tried to enter the hboot(but my finger slipet for split second) and i'll try againg
but on the other hand... don't u think that since i'm getting to the update screen that there might be a slice of hope for me ??

Not if its constantly stuck on the update screen without any progress. Do as I said, boot into hboot holding power + vol down keys until it boots. Write what it says there. If you can't get into hboot... Game over.
Sent from my Desire HD using XDA App

hmmmmmmmm
i dont really think that i'm able to get into hboot anymore, i'll keep trying thought
do u recommend (sd card in/out- cable in/out) or anything u can think of
and please give me some hope anythin would be great in the mean time.... really disprate

SpiritStealer said:
hmmmmmmmm
i dont really think that i'm able to get into hboot anymore, i'll keep trying thought
do u recommend (sd card in/out- cable in/out) or anything u can think of
and please give me some hope anythin would be great in the mean time.... really disprate
Click to expand...
Click to collapse
As I said before, if you can't boot into hboot then sorry but I don't know of any other solution. Maybe someone else can provide better explanation, but as far as I know, if you are constantly stuck on update screen and if you can't get into hboot at all then nothing else can be done.

djolebih said:
As I said before, if you can't boot into hboot then sorry but I don't know of any other solution. Maybe someone else can provide better explanation, but as far as I know, if you are constantly stuck on update screen and if you can't get into hboot at all then nothing else can be done.
Click to expand...
Click to collapse
i found something called hard reset -i'll give it a try- do u think that it might help ? (hope it does)
this is how i found it's done.....
1) Firstly you have to turn off your device and after that hold the volume + and volume – button together.
2) Continue pressing both the buttons and after sometime hold the power button for some time.
3) Once you have pressed the three buttons you will get the message about the change in the factory settings and also to keep a backup of the data.
4) After the message is displayed leave all the buttons then press the volume + button to start with the hard reset operation.
5) After doing this the reset operation will be carried out and all the data will be permanently removed.
do u have any info about it ???

SpiritStealer said:
i found something called hard reset -i'll give it a try- do u think that it might help ? (hope it does)
this is how i found it's done.....
1) Firstly you have to turn off your device and after that hold the volume + and volume – button together.
2) Continue pressing both the buttons and after sometime hold the power button for some time.
3) Once you have pressed the three buttons you will get the message about the change in the factory settings and also to keep a backup of the data.
4) After the message is displayed leave all the buttons then press the volume + button to start with the hard reset operation.
5) After doing this the reset operation will be carried out and all the data will be permanently removed.
do u have any info about it ???
Click to expand...
Click to collapse
The only option of Factory Reset I know of is through hboot. And if you cant boot there then I really can't help you.
Are you sure you did it properly? Turn the phone off, remove battery for a few minutes, put it back in. Then Press POWER + VOLUME DOWN and hold for about 10-15 seconds. That should take you into hboot and from there you can see if your phone is S-OFF and do a factory reset.

I think that you are to nervous now
just pull out the battery, put it back in..
hold VOL - (minus, down) and press the power for about 3-4 sec, than release only power button.
if that don't get you to white hboot screen than nicely take the phone to your dealer and ask for waranty.. tell them that it got stuck on OTA update

Thanx Lord.

djolebih said:
The only option of Factory Reset I know of is through hboot. And if you cant boot there then I really can't help you.
Are you sure you did it properly? Turn the phone off, remove battery for a few minutes, put it back in. Then Press POWER + VOLUME DOWN and hold for about 10-15 seconds. That should take you into hboot and from there you can see if your phone is S-OFF and do a factory reset.
Click to expand...
Click to collapse
the main problem that stopping me the most is the long time that the phone takes to boot up, i mean that if i try to start the phone it will take about 10 minutes to get to the update screen where it stops there
so holding them for 15 seconds is somethin that i think will do me no good result or actually no result at all ..... do u recommend pluging the usb in/out or anythin like that..... i know that i'm asking to much from you, but please bear with me and should i move the thread to another section in this case so i can get more help.....
please stick with me a little
really thx for your help

no use of plugging/unplugging the phone...
just do what I've posted above

SpiritStealer said:
the main problem that stopping me the most is the long time that the phone takes to boot up, i mean that if i try to start the phone it will take about 10 minutes to get to the update screen where it stops there
so holding them for 15 seconds is somethin that i think will do me no good result or actually no result at all ..... do u recommend pluging the usb in/out or anythin like that..... i know that i'm asking to much from you, but please bear with me and should i move the thread to another section in this case so i can get more help.....
please stick with me a little
really thx for your help
Click to expand...
Click to collapse
There is no point in connecting usb or anything else to the phone. Do as both Lord and I have said and write down what it says in the hboot once you get in. Booting into hboot is not the same as normal boot. Don't try to act smarter then people that are trying to help you.
Edit: Don't move the thread.

ok guys, trying it and really thx...i'll report as soon as i get anything

Related

[Q] Root gone wrong, my screen is blank [non branded HTC Desire]

Hey guys!
Now this happened for some time ago because i switched phone to my blackberry in anger over the brick of the Desire, and i can't remember exactly this happened!
I think i rooted it and then the screen suddently went blank when i started it.
Now i searched the web for looooong time, and also some threads in here, to find my golden answer - but nothing hat helped yet. But i got a wierd feeling in my stomach that i'm doing something wrong.
So since i can't do it myself i decided to wright to you, and hope that helps!
My HTC Desire is not branded.- at least im pretty sure it isn't!! There is no place it's physically branded. And it's bought in Denmark, and i don't think we've got branded phones here as in UK and USA
I've tried this guide because i saw some people had succes with it:
QUOTE''
You don't need to root or do anything unusual in order to apply the FroYo update, you only need that for custom recovery. It's not impossible to do with a broken screen, just do this:
1. Make sure the update.zip file is on your goldcard and correctly named.
2. Take the battery out first to ensure the phone is powered off. Then hold vol down and press the power button, and hold vol down for about 5 seconds. That will get you into the bootloader even though you can't see it.
3. Press vol down once. This will select recovery.
4. Press the power button once. This will start the recovery. The phone will vibrate briefly.
5. Wait 20 seconds or so. Then press vol up and the power button and wait a few seconds. You'll now be in system recovery.
6. Press vol down once to select 'apply sdcard:update.zip'.
7. Press the power button once to start the recovery.'' QUOTE END.
But nothing happens.
And i also tried Unrevoked3, but neither did that helped, it got stock at ''Waiting for root... (safe to restart if this doesn't work)''
I would really appreciate if you would take your time to help me today! Because i really want my HTC Desire back, because it is a really sweet phone after all
I know you guys are much more wiser to this than me, so i hope you got at magical form to solve this out.
So... when you boot holding the vol down key what happens?
Well the tricky part about it is that i can't see anything! But if i go into boot (atleast i think i do) i can push VOL- and then Power button, and then it vibrates briefly, so i think it's going in to recovery.
Right, try this...
Download this RUU (2.29.405.5):
http://www.multiupload.com/LEJCW182AH
Turn the phone off (remove the battery to be sure) and turn it on holding the BACK button. Hold back for about 5-10 seconds to be sure you're in FASTBOOT. Connect to the PC and assuming the drivers are installed wait a further 20 seconds
Then run the RUU. If you're unbranded it will install and should get you back up and running. If it completes and you still can't see anything the screen is dead and will need replacing
So what happens when you turn it on normally, vibrates and then you can't see anything? Maybe try this thread.
@EddyOS
Thank you!
I'm going to try the FASTBOOT right now! - i have slow internet, so i assume it's gonna take while to download the RUU - but i'll response the results here as quick as i can.
@TheGhost1233
Nothing happens, but i can see that there is light in the screen, because it turns slightly light-darker.
Also when i powered up the phone i can lock it up with my fingers and still use my touch, so it's not the ''touch'' function that there is broken.
touch is seperate to the screen anyway, lets hope its not a hardware fault and can be fixed! post your results
I'm trying with another RUU i have - while im downloading the on you've linked to - 8RUU_Bravo_Froyo_HTC_WWE_2.09.405.8_Radio_32.43.00.32U_5.09.00.20_release_140022_signed is the one i'm trying with right now.
When i start the desire with holder down Volume (DOWN) and Power button for 5 seconds, and then plug the phone into USB there comes an jingle on my computer(which always appears when connecting any phone) but then it wont find more.
I can't see the device in ''My computer'' ?
And i get the ERROR [170] Connecting Error?
That's an old RUU so use the one I linked to
This is what i'm doing now:
Volume- and power in 5 seconds.
Plug the USB cable to the phone. (Now i can hear ''dy-dy'' from my computer, which means that my computer has detected a hardware. BUT i can't find the phone's SD Card in ''My computer'' - should i could do this?
But in my Applications i can find it under ''Special applications'' - i think i will translate i too - as ''Android 1.0''.
Now i run the RUU which you've linked to, but then i geat Connectin Error 170.
hmm?
You should be holding BACK, not volume down, when you turn it on as you need to be in FASTBOOT not HBOOT to run an RUU
Lol okay, i feel like a morron now, sorry for not have seen this.
But i still get the error 170, usb connection error!
Do i need to install HTC Sync? I've uninstalled it for the sake of unrevoked3.
And is there another way to do this? Over the phone exclusively maybe - if my USB connection fails all the time.
No you don't need HTC Sync. Sounds like you've USB-bricked the phone. You could try extracting out the PB99IMG.zip from the RUU and flash it that way but as you can't see what you're doing it's hard
And how can i see which HBOOT i got? Just want to check regarding to this thread - http://forum.xda-developers.com/showthread.php?t=748498
Haven't a clue, doens't matter as the RUU I posted is the newest one so will work regardless
Oh, okay.
Well i'm trying to flash PB99IMG now. I'm just hoping im doing it right allthough i can't see anything.
I'm doing as following: http://www.youtube.com/watch?v=ucBs9RVGL0w
You don't flash it like a custom ROM. You get the PB99IMG.zip from the ROM, copy it to the root of the SD card and then turn on into HBOOT. The phone will then find it and ask if you want to flash it - say yes and that's it!
Oh okay. Just from the ROM you've linked to me?
And can you remember how to say yes, just power button?
Normally it says press up for to continue but I can't remember off the top of my head
EDIT: Yep, volume up to start
Thanks mate, i'll keep on trying various of thing.

[Q] G2 won't power on! Please assist!

Hello fellow G2 users.. my G2 phone won't turn on ... I had it rooted for a few months running Sense 2.1 and 3.0 roms then last night I tried going back to stock because the roms kept freezing and causing all sort of problems.. wifi failure, fc prompts.. ok, I had hboot for the desire z then I tired going back to hboot for the g2 ever sense then the phone refuses to turn on and there's only a orange light flashing and sometimes stays still.. please help.. I don't know what to do.. when I try loading boot loader volume down and power nothing happens..
I'm not an ace but bootloader should work, how long are you holding the power button? Does plugging it charge it? Is the battery dead, it have you pulled it? Does ADB see the phone at all? Have you checked the guide you were following?
30 seconds.. I held the power button for 30 seconds it worked before.. now it's not turning on or going into boot loader. . when plugged in it flashes orange.. I pulled the battery out and put it back in and nothing happens just keeps flashing orange.. my computer doesn't' recognize the phone anymore.. I don't know what's going on..
30 second with and without holding down the volume down button? Weird, no flicker on the screen or anything? Sounds like a possible brick, anyone else have any ideas?
Sound like you need a new phone.. coz if you hold down power button and down volume for 30 second it should boot up. If not your phone might brick.
Sent from my HTC Vision using XDA App
What exactly did you do to restore the G2 hboot? Am I reading this correctly that this is exactly when it wouldn't turn on?
a friend of mine tried loading hboot from eng-hboot.. still there's no way it would brick the phone!!.. I don't know what else to do. my computer can't recognize the phone anymore.. I'm trying to use adb reboot-bootloader.. but it says device not found..
Norm23 said:
a friend of mine tried loading hboot from eng-hboot.. still there's no way it would brick the phone!!.. I don't know what else to do. my computer can't recognize the phone anymore.. I'm trying to use adb reboot-bootloader.. but it says device not found..
Click to expand...
Click to collapse
Flashing hboot is a potential way to brick the phone. Flashing recoveries and roms is relatively safe (recoverable), but if you flash a bad copy of hboot, then I think JTAG is your last option.
Do you know exactly what your friend flashed? md5 hash, file name, which fastboot command?
I'm not sure what the file name is called I'll have to ask him. What is JTAG?
PM me if you need help with this I can bring it back from the dead ...
Sent from my GT-I9100 using xda premium
PM me if you need help with this I can bring it back from the dead
Click to expand...
Click to collapse
I am happy that we have someone around with these capabilities, but please get your website working correctly.
Every time I go there and click on a link, it takes like 2 or 3 minutes to come in, rather than fractions of a second - and it seems to do this no matter where I access it, whether home computer, work computer, public wifi or smartphone.....
Not having trouble with any other websites, so might wanna get that fixed
When you connect the charger to the phone if it flashes orange it means it needs battery to boot up wait for about 10 minutes and then try to turn it on with the charger still connected
If it doesn't boot up you have a serious brick

[Q] Power + Volume down button

Sorry for this very noobish question. My concern is, i cannot go to factory reset screen... No matter what i do, how many times i restarted and remove the battery, i cannot pull up the screen. Volume down + power button only makes my phone boot in safe mode... Im preparing to root my phone so im trying every possible way to save my phone if just in case something went wrong, I just want to make sure that it'll work before i begin rooting my device, but its not working... am i missing something?
resethard.com/lg/g3/
My device is LG-D855 EU/Asian 3/32gb version. Not yer rooted.
I just activated the developers option but didn't do anything or touch anything with it.
Uhm, just tried this kitkat thing when you tap 4.4 couple of times..
Used LG suit and ran back up for my device.
sorry i manage to solve my noob concern, didn't heard the "release and re-hold power button" after logo appears. should have watched the video again before posting here. wasted time composing non sense thread. xD
SpEaKeRb0xXx said:
Sorry for this very noobish question. My concern is, i cannot go to factory reset screen... No matter what i do, how many times i restarted and remove the battery, i cannot pull up the screen. Volume down + power button only makes my phone boot in safe mode... Im preparing to root my phone so im trying every possible way to save my phone if just in case something went wrong, I just want to make sure that it'll work before i begin rooting my device, but its not working... am i missing something?
I followed this step but still no luck
My device is LG-D855 EU/Asian 3/32gb version. Not yer rooted.
I just activated the developers option but didn't do anything or touch anything with it.
Uhm, just tried this kitkat thing when you tap 4.4 couple of times..
Used LG suit and ran back up for my device.
Click to expand...
Click to collapse
You have to press power and volume down, until you see the LG screen then let go and press volume and power down again.
SpEaKeRb0xXx said:
Sorry for this very noobish question. My concern is, i cannot go to factory reset screen... No matter what i do, how many times i restarted and remove the battery, i cannot pull up the screen. Volume down + power button only makes my phone boot in safe mode... Im preparing to root my phone so im trying every possible way to save my phone if just in case something went wrong, I just want to make sure that it'll work before i begin rooting my device, but its not working... am i missing something?
I followed this step but still no luck
My device is LG-D855 EU/Asian 3/32gb version. Not yer rooted.
I just activated the developers option but didn't do anything or touch anything with it.
Uhm, just tried this kitkat thing when you tap 4.4 couple of times..
Used LG suit and ran back up for my device.
Click to expand...
Click to collapse
For root use this https://towelroot.com from your phone install the app press a button and your rooted then install superuser and your done to go into recovery turn phone off then hold power volume down
Edit do what @Lennyuk said lol forgot that bit
118
Lennyuk said:
You have to press power and volume down, until you see the LG screen then let go and press volume and power down again.
Click to expand...
Click to collapse
thank you very much! i should have watched the video again and pay attention before posting here . i didn't heard the release and re hold the power button after logo appears.
jaythenut said:
For root use this https://towelroot.com from your phone install the app press a button and your rooted then install superuser and your done to go into recovery turn phone off then hold power volume down
Edit do what @Lennyuk said lol forgot that bit
Click to expand...
Click to collapse
Thank you! i manage to go to that rf screen and i think ill be rooting the device now. towelroot is the easiest way to root so i think ill be using that. Thanks again!

[q] htc one m8: Very very urgent assistance needed please!!!

Hi there
I've been writing about my problem for days now and I still haven't sorted it out. I'm just making the problem worse everytime I read all these forums. I messed up. I rooted when I shouldn't have. I get that. Please, I beg one of you to help me.
I tried to load software this morning and it just died. Screen went back. It seeemed to have been hard bricked. But then on the XDA forum I read how to keep playing with the up down volume buttons and the power buttons and it sometimes goes on.
Mine came on and it seems to have gone to recovery / install / etc screen (big buttons). Whatever I select, it always shows restarting and then the screen dies again and I have to play with it again. Obviously the software is messed up.
What software do I load here at this screen? What do I select? Recover or install or what? Please guys, the phone is on sufficiently enough that HTC will be able to see the phone was rooted. So I won't be able to get them to help. I need your help. Please???
Shydzz said:
Hi there
I've been writing about my problem for days now and I still haven't sorted it out. I'm just making the problem worse everytime I read all these forums. I messed up. I rooted when I shouldn't have. I get that. Please, I beg one of you to help me.
I tried to load software this morning and it just died. Screen went back. It seeemed to have been hard bricked. But then on the XDA forum I read how to keep playing with the up down volume buttons and the power buttons and it sometimes goes on.
Mine came on and it seems to have gone to recovery / install / etc screen (big buttons). Whatever I select, it always shows restarting and then the screen dies again and I have to play with it again. Obviously the software is messed up.
What software do I load here at this screen? What do I select? Recover or install or what? Please guys, the phone is on sufficiently enough that HTC will be able to see the phone was rooted. So I won't be able to get them to help. I need your help. Please???
Click to expand...
Click to collapse
Can't you go to bootloader > fastboot and use RUU?
i had almost same problem and managed to do this .
connect phone to charger or to pc via usb , keep pressing power and volume up bottons , unless phone starts charging (with charging battery logo),it will take 1 minute or so , after that remove cable and push Volume down and Power button together, keep pressing for a few second and phone should boot in bootloader , then you can choose fastboot mode and do RUU method , or if you have custom recovery , you can install some rom with it or restore backup (if you have one)
1. Put your device in bootloader/fastboot mode and run command fastboot getvar all and post result here (minus serial no. & imei no.)
2. Which recovery is that (you mentioned big button), TWRP ?
Hey guys
Thanks for the responses. It was just too daunting for me, so I took it to a repair centre. They will load the stock htc software on it.
Thanks anyway
OK ... no problem ...that's what we're going to suggest to you too. We have almost all the files needed on XDA

[Q] Urgent help for a newbie who has bricked? his phone...

Firstly, yes, I am sure that the info that I need is on here somewhere, but I have spent the last hour reading threads and I am not a developer and I cannot tell the difference from a soft brick or a hard brick or a boot loop.
Also almost all of the tutorials to root / unbrick involve enabling USB debugging on the phone first, but I can't boot my phone to do this anyway....
So, I got 2.19 OTA update and installed it normally. Phone is not rooted, totally stock 550ML WW model.
But in the last update I got a few bugs so I wiped the cache from recovery mode by following a tutorial, no problems and the bugs went away. So I decided to do the same this time....
I got to the boot menu OK and selected Recovery Mode, then got the Error / sleeping droid screen, so I tried to hold power / vol up to get into the recovery mode and the phone turned off. It was at about 35% battery and plugged into the charger so I'm pretty sure it wasn't a battery issue.
Now I can't get it to turn on / boot at all. If I hold the power button down it just vibrates once and does nothing else, same for vol up and power.... Is this some kind of brick?
Problem is I am going travelling for a month tomorrow and I can't be without my phone so I have to fix it in less than 24 hrs.
Can anyone help me without using terms like "flash image" or "sideload" unless you explain exactly what they mean?
Thanks in advance. :silly:
Can you press vol down and power and see if it turns on?
Sent from my ASUS_Z008D using Tapatalk
Vol down and power has done something!!
The phone vibrated twice and the led has lit up showing that it is charging!! Also I have the battery graphic on the screen.
Should I just now turn it on normally?
Sorry to sound so dumb but I really don't want to screw this up...
Thanks for answering by the way.
You can try to boot like normal but my guess it would still be stuck with the android logo. Happened to me when I rebooted my phone while wiping cache.
Anyway go to the link and follow his instructions. Let me know if there's any problems. Cheers!
http://forum.xda-developers.com/showthread.php?t=3101556
Sent from my ASUS_Z008D using Tapatalk
i experienced shutting down during wipe cache.bad times then.i resolved with this : forum.xda-developers.com/zenfone2/general/guide-to-apply-ota-bootloop-rooted-zf2-t3127835
remember for bootloader press power+volume up.when it vibrates release power and keep pushing volume up.you should be in booloader.scrolling with volume up volume down you can choose recovery..may will be wrote installing update and then an error message.just press power and immediately after volume up for a bit.you should be in recovery.if you reached recovery do a wipe cache.REMEMBER IT CAN TAKE 15-20 MIN TOO ! check if it power on.
if you still cat access bootloader...for me you have to use warranty.say to asus you just did an ota and then phone bricked.dont use the word brick say just it won't power on.approach is the key in this cases.approach to them like a total noob.call them,don't email them.if you are young,let someone older to talk,a relative or someone like this and give to him a text to follow.is difficult to think a noob thinks to do some difficult moves as root,unlocking bootloader....they think "this is a noob.he never thinked to root or modify phone" .so they can think your seller sold to you a rooted device (updating with root takes to brick,bootloop etc.) and so they will give to you a new phone.if it not power on they cant see if it is rooted or not
good luck bro
Many thanks to all of you that contributed, it seems that I was pretty lucky.
After the "reanimation" as per Aceazzay's suggestion, I left it charging for about an hour or so (just in case it was battery related) then booted it normally and it worked (upon booting the battery was over 90%, so it was certainly not a shutdown due to battery).
I have now been able to do a Cache partition wipe correctly and all is good.
I don't know why it shut down in my first attempt, perhaps clumsy fingers, or something more sinister? I guess I'll never know, but this site has certainly saved me some grief!!
Overandout said:
Many thanks to all of you that contributed, it seems that I was pretty lucky.
After the "reanimation" as per Aceazzay's suggestion, I left it charging for about an hour or so (just in case it was battery related) then booted it normally and it worked (upon booting the battery was over 90%, so it was certainly not a shutdown due to battery).
I have now been able to do a Cache partition wipe correctly and all is good.
I don't know why it shut down in my first attempt, perhaps clumsy fingers, or something more sinister? I guess I'll never know, but this site has certainly saved me some grief!!
Click to expand...
Click to collapse
happy for you :good:

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