Develop Bugs

Cracked the screen!

Dropped my HTC Touch Pro2 and its cracked the screen!
The actual LCD is fine, and the touch sensitive part still works, but the glass panel that covers the LCD has big cracks running across it.
Anyone know where i can get this repaired? or somewhere that sells the parts so i can do it myself??
Rang HTC and its about 15 pounds for an inspection and 90 quid to replace the LCD (though i don't think it actually needs replacing).

I'm pretty sure I've seen them on ebay already.
Check there.

Have the same problem.
Ordered mine here
Only searching for service manual or just manual to replace it.

thanks for the reply. does the 'touch screen digitizer' have a hard plastic/glass back to it that covers the lcd?
Just trying to make sure its the right thing.
I phoned a few repair places up and basically everyone seems to end up sending it to HTC anyway, so that sounds like the only other option. Since 90% of the cost is labour rather than parts, i think i'll try and sort it myself first

Found these dismantling instructions, in russian so had to translate
http://www.translate.google.com/tra...a/htc_touch_pro2/&sl=ru&tl=en&history_state0=

anyone used Phone Hospital?
http://www.phonehospital.com/main.html
they quoted 40 quid which seems reasonable it saves me ages dismantling the phone. can't find too much info on them though

Shame to hear that...
It´s always good to use a protective case

Sorry about the loss. But it has to be said...
This thread is worthless without pics!

well, i'm going to give that phone hospital a go. i've attached a pic. will update in case anyone else drops their phone! It was actually in a case, but i'd taken it out to reply to a txt.
Is their a case that can protect the screen whilst still allowing the phone to be fully useable?

Someone already replaced his screen manualy?

You can get a replacement digitizer for your touch pro on Ebay.
Unfortunately there is none available for the T-Mobile US version yet.

ribena1234 said:
well, i'm going to give that phone hospital a go. i've attached a pic. will update in case anyone else drops their phone! It was actually in a case, but i'd taken it out to reply to a txt.
Is their a case that can protect the screen whilst still allowing the phone to be fully useable?
Click to expand...
Click to collapse
Man, that pic is like watching a dude get kicked in the nuts.. Ouch.

Is it really glass? How does that work with a resistive screen?

jdwrrzmm said:
Is it really glass? How does that work with a resistive screen?
Click to expand...
Click to collapse
The LCD and the touch sensitive portions are just different layers. A capacitive screen just typically has a specially coated glass layer, where a resistive screen has multiple layers to get input.
http://en.wikipedia.org/wiki/Indium_tin_oxide

ATLDON said:
You can get a replacement digitizer for your touch pro on Ebay.
QUOTE]
Yes, already bought the digitizer on Ebay.
Now I am looking for a gooed manual to replace it.
Here some photos of mine screen
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So if someone already replace his screen / digitizer please let me know....
Click to expand...
Click to collapse

got mine back from PhoneHospital and it looks fine. However, the screen isn't aligned, and the "align screen" option in the settings just goes round in a never ending loop! Waiting to see what they say...
beginning to think the best option is just to send to HTC, soak up the cost, then stick the freakin thing on ebay because its just too fragile!

ribena1234 said:
got mine back from PhoneHospital and it looks fine. However, the screen isn't aligned, and the "align screen" option in the settings just goes round in a never ending loop! Waiting to see what they say...
beginning to think the best option is just to send to HTC, soak up the cost, then stick the freakin thing on ebay because its just too fragile!
Click to expand...
Click to collapse
Hey Ribena,
Sorry to hear about your troubles.
My doorman's young son hit his fathers PDA with a hammer. I said I would help him sort out the problem - I would be grateful if you could let me know what PhoneHospital have to say about your screen alignment issue.
Rgs,
J

its being looked at now.
after browsing the web, i get the impression a screen alignment failure is usually due to a hardware rather than software fault, so at a complete guess i'd say its the new digitizer has not been installed properly.

finally got the phone back. difficult to see how phonehospital could have been worse.
Taken 3 months, and they've finally sent it back after constant pestering by me. They said it was now working so no refund was due. Unfrotauntely, it isn't working, the screen is still misaligned and the align screen option just loops over and over.
grrr.
I think the best option is to send it to HTC, which is what i'll be doing. Might cost more but
a. it'll get fixed.
b. it hopefully won't take 3 months!

That sucks. If it took 3mons and they still didn't fix the issue id say a refund is in order. Before I sent it in to htc I'd probably try my luck at it first.

[REPAIR] HTC Desire Digitiser Replacement WITH PHOTOS

Hi
A few days ago in college i was carrying my mate's Desire (in fact, he, myself and another friend there at the time all have them) and dropped it acidentally from about three or four feet. The digitiser/screen broke, shattered quite badly and i felt awful, so i offered to see how i could help in getting it replaced.
Carphone Warehouse wanted £170, we fixed it for <£30.
We decided it couldn't be too difficult to fix ourselves, and being young and inquisitive and very geeky we set about fixing the screen. The AMOLED hadn't bust, it was just the digitiser and from what we had heard it wasn't too difficult to fix. My friend Jed, not the guy who the original smashed Desire belonged to (that was James) had a bit of experience in the area so we weren't totally gung-ho about it. We knew we had to order parts so we did so from Ebay, and paid something like £1.60 for extra-speedy delivery - and then it was time to crack (s'cuse the pun) on.
We took some photos for our own interest, and i thought here would be a good place to see them so other people as enthusiastic about phones as i am could peruse them at their leisure All of the photos were captured with an HTC Desire.
UNFORTUNATELY, we didn't have the common sense to take a photo of the phone before we fixed it, so no before and after shots i'm afraid
Stuff we needed:
Screwdrivers (A small phillips and a torx 6 i think, it was really small anyway - there may have been more)
Cotton buds/pads
Isopropanol (lots)
Tweezers
All in all, it wasn't a difficult job, just one which required patience and forethought. It took Jed and myself three hours, and for unqualified teenagers i think that's about okay. Any questions, be sure to ask.
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Just a picture for size reference, we outlined the phone on my Moleskine (hipster, i know i know) so we could remember where screws went.
A close-up of the rear input (USB & Microphone) panel, with microSD and SIM slot.
Jed, removing the rear input panel type thing.
Rear input panel removed, exposing the lower PCB (which is removable).
Entire rear protection panel removed, exposing the Desire's sexy internals.
Close-up of CMOS sensor and antenna.
Unscrewing the main PCB for removal.
CMOS and antenna as above, different angle though.
CMOS sensor and antenna again from a different angle, while we're trying to remove the volume keys (which was SERIOUSLY f*cking difficult.)
Removing the rear input PCB, this was fiddly but fairly straightforward.
Another shot of the lower PCB coming out.
The furry stuff is the remnants of the glue that stuck the digitiser on, it took forever to get off.
AMOLED and touchscreen input port disconnection, which was super fiddly but easy enough.
The phone's main PCB resting on the box in which the digitiser came, for safe-keeping.
Slowly lifting the AMOLED, which was scary.
Old, cracked digitiser. You can faintly make out the damage, all of the top left side had completely shattered.
External front panel, with digitiser removed. You can make out some black furry stuff, which is the glue that held the original digitiser in place. This was the hardest part of the job as we had to make sure ALL of it came off. Isopropanol and cotton buds were needed, as well as sharp flat metal things to scrape off the glue. A LOT of Isopropanol was used.
New digitiser is laid in place and everything's re-assembled, all that's left to do is stick it in.
Final comparison shot, comparing the phone with a replaced digitiser or touch screen with one that never got hurt. Not too bad, if i do say so myself.

Wow great job!
Definitely a useful guide.

Agreed.
Awesome job!
Would you mind letting me know where you got it from and how much the digitizer cost?

mr_norris said:
Would you mind letting me know where you got it from and how much the digitizer cost?
Click to expand...
Click to collapse
very interested in this as well!
nice job onthe post btw!

Nice post, always interested in how things come apart and more importantly go back together again.

Nice job!!

Nice description! I'm wondering if there is a digitizer out there that supports "real" multitouch capabilities for our Desire? Would this work (also in aspect to software needings)? Anyone knows?

The digitiser was found on eBay after a quick search for 'HTC Desire Digitiser', and we just looked for ones that mentioned they were for the Bravo, which of course was the Desire's codename. The digitiser itself cost about £25, which was pretty much the cheapest we could find - the seller was exquisite, with 100% positive feedback and hundreds of sales, they were solely selling phone parts.
£25 is really, really cheap when some people we spoke to about getting it fixed wanted over £150

What a great guide. Thanks so much!

You had a screen protector before the break?

While the digitizer supports "real" multitouch i really think it's the chip that decodes those touches that is to blame for our lack of "true" multitouch.

I'm looking at doing the same project. What did you use to stick the digitizer back? I've seen some people use super glue and some people use strong double sided tape.

Good job took me 3 hours to fix mine lol getting it back together was the hardest part great step by step tho
Sent from my Desire HD using XDA App

heavymetalmage said:
I'm looking at doing the same project. What did you use to stick the digitizer back? I've seen some people use super glue and some people use strong double sided tape.
Click to expand...
Click to collapse
Very curious about this too (wifes shattered screen) it's the only part that I'm not confident about - one used double sided tape sliced into 2mm strips (http://tjworld.net/blog/htc-desire-tear-down#Finishing).
What did you use?

snowwhite007 said:
Good job took me 3 hours to fix mine lol getting it back together was the hardest part great step by step tho
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I did it last week. I ended up just using the remaining adhesive to stick it back in there. Holding fine so far!

Quick teardown of the optimus g..

I work in a repair shop, and this phone seems new enough that I couldn't find a teardown anywhere.. so we snapped some quick pictures so people will know what to expect. It is pretty straight forward, not a whole lot can go wrong(for the most part).
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Remove the two screws on the bottom, then with guitar picks, your finger nails, or something that won't damage the screen/frame(non metal is ideal) pull the edges of the frame away from the phone- the bottom is most difficult, that is where you have to put in the work.
Also note where the volume and power buttons are, there is flex cable behind there- do not slide tools along inside as you may rip them, just carefully pry the cover from the sides avoiding those as needed.. also remember part of the back is glass(at least that is what I read and it appears to be).
Pull this frame off by removing the screws from the holes that you can obviously see. If I get time later I may circle them in red, but it should be obvious.
Two screws to remove from the mic/speaker at the bottom, then it can be pried off- be careful, but not a lot of risk of damage.
You should be able to see the connectors that were removed to remove the board- as I said, this is a quick walkthru, not a detailed teardown- enough to give the general idea.
This is with the screen removed- basically you heat the front of the screen and the back of the frame to loosen the glue that holds the lcd/digitizer in- there IS glue around the edges of the LCD(and on our replacement) which makes it nearly impossible to remove without breaking.. but you likely wouldn't be removing it unless it is broken. As you can see, there is no special connectors or board on the bottom to light up the digitizer you have to be careful of, so this isn't that difficult.
Here is our replacement screen, there weren't many vendors that had them, but this was found on ebay and appeared to be quality very close to the one removed, enough we couldn't see a difference. Make sure you use plenty of adhesive if it wasn't already applied before you purchased it.
Reverse to put back together- we had 0 issues, the most difficult part is removing the shell without breaking the glass on the back of the phone.
Hopefully this is helpful to someone, or at least will show them it isn't TOO difficult. Feel free to hit the thanks button if it was helpful, if it is appreaciated I may throw a more detailed guide up when we get another in for repair.
-SBD

great info. a video would be awesome?
thks

I have tried to replace the screen as well. I think the hardest part is to take off the back cover. The place near the power and volume is actually pretty easy to break.
Sent from my Nexus 7 using xda premium

gentledroid17 said:
great info. a video would be awesome?
thks
Click to expand...
Click to collapse
Well, the tech who was doing the work wanted to take his time to make sure nothing was harmed in the process.. now that we see it is like the average teardown, we could definitely do a video on the next one- that was the plan.
athris said:
I have tried to replace the screen as well. I think the hardest part is to take off the back cover. The place near the power and volume is actually pretty easy to break.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Do you mean the power and volume flex cables that are glued to the edges beneath the back cover? We've done so many phones at this point we sort of forget how simple it is to make a mistake there.. I'll note that in the teardown instructions above.
If anyone else has any feedback or suggestions, or want to provide better pictures, let me know and I will gladly update- I just wanted to make sure there was SOMETHING out there for people who may be looking for it..

Since this phone is susceptible to glass cracks on the back due to temperature change (Like the one I purchased), a tutorial on how to replace just the glass on the back would be helpful.
Thanks!
Sent from my LG-E971 using Tapatalk 2

Well i'm part of the replacement group.
Dropped my phone a few days ago, bottom right quarter of the screen has no touch now and a nasty crack in my screen.
Which seller did you buy your replacement screen from? And was quality good?
I will try and post a video, but this is my business phone and am in a rush to get it back to fully usable condition. Thinking i may end up buying the LCD/Digitizer/Glass as I have never separated a digitizer/glass from the LCD before.

I just got mine back today from an LG service centre. I had the same crack about 3/4" from the bottom with no functionality below that. Total cost of repair was $95. Not too bad since I saw the LCD/Digitizer for $50 on ebay. Plus I retain my mfg warranty.

foster6a said:
I just got mine back today from an LG service centre. I had the same crack about 3/4" from the bottom with no functionality below that. Total cost of repair was $95. Not too bad since I saw the LCD/Digitizer for $50 on ebay. Plus I retain my mfg warranty.
Click to expand...
Click to collapse
Which provider? I wouldn't mind sending mine away and having some warranty still.

btbcomp said:
Which provider? I wouldn't mind sending mine away and having some warranty still.
Click to expand...
Click to collapse
Sasktel. LG uses a company out of Ontario for the phone repairs in Canada. Their name is All Tech Neek. I also contacted them independantly and they will fix your phone without dealing with your service provider. I just let Sasktel handle the shipping and stuff. Also, they require a deposit prior to cover shipping and assessment labour incase you decide not to have the phone fixed, but the deposit goes toward the repair if you decide to have them repair it.
Hope this helps!!
atne.ca/contact

Is the back piece of gorilla glass replaceable for sure?
Sent from my LG-E970 using xda app-developers app

I am trying to change a cracked screen. What would you say is the easiest or best way to heat the phone up to remove the front screen?

I just ordered a new lcd/digitizer and it didn't come with any adhesive. What kind of adhesive should I use and do you know of any stores that sell it. Really don't feel like having to wait longer while I order it.
Btw, I am I Canada (Calgary area) if there are any canucks that know where I can pickup what I need?
Thanks!

anyone with cracked e975 model?

Not sure if this operation can be in the DIY work. Better go to a gsm service.
Sent from LG E975 pwd by CM 10.1

JaymzBond said:
anyone with cracked e975 model?
Click to expand...
Click to collapse
bump

JaymzBond said:
bump
Click to expand...
Click to collapse
tear down on pg. 219
d-h.st/agQ

I dropped my phone last night *tear* some advice would be nice...

But luckily it isnt a lot worse than it could of actually been, as you can see from the pics, the damage is done in the bottom left of the pic (or bottom right of the physical phone if that is how you want to consider it). Apologies on the quality of pictures as all I had to take the picture was my galaxy tab 10.1.
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So what I would like to know is, this is the digitizer that is damaged right? and if so it is easy to replace? Also where would be a good site to get my replacement part from?

I heard in xda that ebay is good for spare parts like digitizer

Screen still works?
Sent from my Galaxy Nexus using xda premium

I broke the screen on mine. It still worked just fine but had spidered all over and pieces of glass were starting to come out. I simply bought just the glass for it off eBay and replaced just the glass. Works perfect like it is new. Was under $20.

Alton (Halo 2) said:
Screen still works?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Yes it still works perfectly it is mostly cracked on the bezel.
M3drvr said:
I broke the screen on mine. It still worked just fine but had spidered all over and pieces of glass were starting to come out. I simply bought just the glass for it off eBay and replaced just the glass. Works perfect like it is new. Was under $20.
Click to expand...
Click to collapse
I thought about doing that too, was it hard to take the glass and the glue off?

M3drvr said:
I broke the screen on mine. It still worked just fine but had spidered all over and pieces of glass were starting to come out. I simply bought just the glass for it off eBay and replaced just the glass. Works perfect like it is new. Was under $20.
Click to expand...
Click to collapse
I, too, have slightly broken glass on my phone and have been considering replacing just the glass, but the display, digitizer and glass seem to be glued together on these AMOLED screens and I heard separating them isn't easy.
I might just play the 180€ and get it repaired at there official service center :/

It's much like the S3. I used the screen replacement videos from them as a guide. The key is to use lots of heat and work slowly. It comes off just fine from the digitizer. Getting it started can be a bit difficult to get under the glass, but once it's started just gently progress along and use a blow dryer on low heat. They are glued together, but can be separated with heat and slowly prying them off. Watch the S3 videos and you'll get the idea. I couldn't find and galaxy nexus videos but the S3 ones worked fine. At one point everyone said the same thing about them that you can't replace just the glass too can they are glued together. But they're quite separable.

M3drvr said:
It's much like the S3. I used the screen replacement videos from them as a guide. The key is to use lots of heat and work slowly. It comes off just fine from the digitizer. Getting it started can be a bit difficult to get under the glass, but once it's started just gently progress along and use a blow dryer on low heat. They are glued together, but can be separated with heat and slowly prying them off. Watch the S3 videos and you'll get the idea. I couldn't find and galaxy nexus videos but the S3 ones worked fine. At one point everyone said the same thing about them that you can't replace just the glass too can they are glued together. But they're quite separable.
Click to expand...
Click to collapse
Thanks, I will look into it some more. I just can't really justify spending the 180 I was quoted for to get the work done by some repair centre or spend 120 on the actual screen and digitizer and then doing it myself when this phone is hardly worth that price.

jonnyg1097 said:
Thanks, I will look into it some more. I just can't really justify spending the 180 I was quoted for to get the work done by some repair centre or spend 120 on the actual screen and digitizer and then doing it myself when this phone is hardly worth that price.
Click to expand...
Click to collapse
Exactly what i thought.

Bumper case advice to keep phone's screen attached

http://imgur.com/a/fe2JV
My phone has a screen problem which you can see in the image. The screen is not attached to body. When I push that side of screen with my hand it goes normal, so I think it is a adhesive problem. I need screen to stay steady because back button is hard to press in this condition.
So is there any bumper case which can hold screen attached to body so I can use it without any problem?

If nothing else, this case should hold your phone together. Other cases may work too, though it is difficult to tell if the small lip they have over the screen would be enough.

sevindi said:
http://imgur.com/a/fe2JV
My phone has a screen problem which you can see in the image. The screen is not attached to body. When I push that side of screen with my hand it goes normal, so I think it is a adhesive problem. I need screen to stay steady because back button is hard to press in this condition.
So is there any bumper case which can hold screen attached to body so I can use it without any problem?
Click to expand...
Click to collapse
have you tried superglue lol

@MehStrongBadMeh
Thanks! I will look intothat case.
@parrotgeek1
I dont really want to open phone. Is there any way to use superglue without removing the screen?

Put the glue on the end of a toothpick then run it along the inside edges of the screen and phone @sevindi

sevindi said:
http://imgur.com/a/fe2JV
My phone has a screen problem which you can see in the image. The screen is not attached to body. When I push that side of screen with my hand it goes normal, so I think it is a adhesive problem. I need screen to stay steady because back button is hard to press in this condition.
So is there any bumper case which can hold screen attached to body so I can use it without any problem?
Click to expand...
Click to collapse
Dang brother, that looks bad. Very sorry to see this. Can I ask is this the result of dropping the device or this happened on its own? It doesn't look like it has any damage to it, have you tried contacting hTC?
As for cases, I prefer the thinner ones.
The Spigen Thin Fit has treated me very well on my hTC M9, and then now on my hTC 10. They do a good job I think with providing a nice thin product that actually does prevent small dings and what not (my 10 is still brand new looking and has been in this case with no screen protector since release day, but everyone's use is different). Color choice I wish they had black but the gunmetal looks great.

If I may recommend this:
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Send it in with UhOh protection, get a new one

That's pretty bad.. Why haven't you RMA'd your device or at the very least contacted HTC?
As far as I can see from that picture, no clear signs of a drop either so...it should be a clear case of manufacturing defect.

Try tech 21, it has a lip around the phone. Good case too

I have seen a video about "disassembling?" on youtube. They just warmed the display up with some device, in order to reattach it. Maybe you want to have a look at such video to get an idea.
+1 for RMA before it gets wrecked fully.
Especially since i think it has some very nice degree of water resistance and dust resistance, when put together properly. You should let a professional take care of, to get the best result.

revealed said:
I have seen a video about "disassembling?" on youtube. They just warmed the display up with some device, in order to reattach it. Maybe you want to have a look at such video to get an idea.
+1 for RMA before it gets wrecked fully.
Especially since i think it has some very nice degree of water resistance and dust resistance, when put together properly. You should let a professional take care of, to get the best result.
Click to expand...
Click to collapse
That'll be a heat gun mate, it'll also ruin most the glue sticking it down.. Probably not a good idea to do this yourself, if someone else has changed the screen out then RMA might not be allowed. If it's just gone this way by itself then Yea RMA for sure.

dladz said:
.... Probably not a good idea to do this yourself, ...
Click to expand...
Click to collapse
True words from this angle
I would not hesitate to send it in. I would rather send it to HTC instantly. Probably i would not even ask a forum about such

revealed said:
True words from this angle
I would not hesitate to send it in. I would rather send it to HTC instantly. Probably i would not even ask a forum about such
Click to expand...
Click to collapse
Thought you called me an angel for a moment there
Definitely send it in mate, if this has happened on it's own it's obviously a terrible defect, more than likely the battery has swollen, or the glue has come away or the phone has bent, or a combination of either.
Either way, not your fault and not a good sign, bearing in mind that this lump is a £600 phone! Not cheap and certainly not something i'd go dabbling with unless it was a last resort.
I stripped down a One X to do a replacement screen swap, ended up snapping a flex, and i'm a careful guy
So if you ask me send it back.

dladz said:
Thought you called me an angel for a moment there
Click to expand...
Click to collapse
Oh sorry, this is lack of english skill. I thought in my mother language while translating. I was already told to better stop this. Anyhow, intentionally i wanted to agree on your point of view.
Yeah, better do not void the warranty by manually trying to repair it.

revealed said:
Oh sorry, this is lack of english skill. I thought in my mother language while translating. I was already told to better stop this. Anyhow, intentionally i wanted to agree on your point of view.
Yeah, better do not void the warranty by manually trying to repair it.
Click to expand...
Click to collapse
No you did write the correct word, it was just on first sight i THOUGHT you said something.
Lol it's cool, nevermind.