Something I'm used to doing with previous smart phones that I haven't been able to do with the G Nexus LTE, is maunally update the PRL. So with that being said does anyone know how to do this or know of a program or app that can do this because I live in a rural area outside of 4g coverage, 3g works just fine, but I figure that me updating the prl would help me get back to full coverage as with my previous 3g smartphones without being in a 4g area, and yes I am aware that 3g and 4g refer to data, but as stated all my previous phones have been 3g phones so that may actually be a small factor. Any knowledge or assistance will be greatly appreciated.
Flash a radio in CWM if you are rooted. LTE phones do not use the *228 update as you have already noticed.. so this is the only way I believe
Sent from my Galaxy Nexus using xda premium
Thanks and I'll do that if I decide to go ahead and root my phone but I haven't done so yet because this is the first android in a long time that I haven't rooted lol and I know the benefits but the stock rom, to me so far, is better than what im used too, atleast for the moment.
Hmm, there seems to be some disagreement, saving *22899 as a contact and dialing does 'change' the PRL, it isn't clear from the comments I've read that it is updating correctly, although this number does seem to be autodialed by the phone in roaming situations. Some have said this will damage the SIM which I find a bit unlikely. Others have said that rebooting the phone without the SIM (turn off first) then rebooting again with the SIM will, and some say that the PRL is updated every time you reboot... Since I haven't had roaming issues yet, I've not tried any of them...
*228 does damage the SIM.. that's why it's blocked from an LTE phone.
joshnichols189 said:
*228 does damage the SIM.. that's why it's blocked from an LTE phone.
Click to expand...
Click to collapse
What are you basing this comment on? Speculation? Rumors other people posted online?
The mere fact that many GN users (myself included) have had their phones auto-dial *22899 is pretty clear evidence that it isn't "bad" for your phone. At worst it may be unnecessary as the phones are capable of auto updating, but clearly its not "bad". My phone has been running 52642 for several weeks now and runs very well.
Pull battery, pull sim card, leave out for 90 seconds, re-insert both and reboot. This forces the phone to check/update the PRL.
tim k said:
What are you basing this comment on? Speculation? Rumors other people posted online?
The mere fact that many GN users (myself included) have had their phones auto-dial *22899 is pretty clear evidence that it isn't "bad" for your phone. At worst it may be unnecessary as the phones are capable of auto updating, but clearly its not "bad". My phone has been running 52642 for several weeks now and runs very well.
Click to expand...
Click to collapse
We had a lot of people do it on Thunderbolt launch day and fry their sims. It was blocked shortly after by Verizon.
tim k said:
What are you basing this comment on? Speculation? Rumors other people posted online?
The mere fact that many GN users (myself included) have had their phones auto-dial *22899 is pretty clear evidence that it isn't "bad" for your phone. At worst it may be unnecessary as the phones are capable of auto updating, but clearly its not "bad". My phone has been running 52642 for several weeks now and runs very well.
Click to expand...
Click to collapse
As above ^
Otherwise, feel free to dial *228 and tell me why it doesn't work.
Adding *22899 to contacts and dialing out updated my PRL as well. We'll see if it helps with signal out on the farm.
Sent from my Galaxy Nexus using Tapatalk
I just tried the *28899 seems to work? Although I'm still not sure how you get a keypad to show up to hit option 2 . But after I added it to contacts and told it to skip activation it programmed. Wish I would of checked my PRL version prior to updating so I'd know if it worked or not.
Works for me
sammyboy405 said:
I just tried the *28899 seems to work? Although I'm still not sure how you get a keypad to show up to hit option 2 . But after I added it to contacts and told it to skip activation it programmed. Wish I would of checked my PRL version prior to updating so I'd know if it worked or not.
Click to expand...
Click to collapse
Ok So I know there is alot of Speculation about this..
So I live in an Area where US Cellular and Verizon use each others towers. And my phone used to bounce back and forth between Extended Area (US Cellular) and Verizon.
After doing the *22899 while in a US Cellular area it updated my PRL my Radio reset and I Haven't Bounced back to US Cellular Yet.
I also for whatever reason am Now able to get 4G in our basement of where I work. Before I was lucky to get 3G But Now I get full 3G and when 4G pops up I get 1 Bar.
So I dont know how all this stuff works.. but I went ahead and did the *22899 knowing it could pop my SIM Card (I Used to have a Thunderbolt and Yep It broke the SIM on it when I first got it) But I was prepared to go get another SIM. You never know till you try it, is my Theory.
But Im happy to say, I have Full 4G at my Home. And I have 3G/4G in areas I used to never be able to get it.
BTW- the *22899 from talking to a Guy at the Verizon store said it forces the phone to Update/Activate Even if your in extended area. Thats the difference between *228 and *22899 I tried it out on my Dads old POS phone, its been in extended area since the day I got it for him.. Its just a Cheap Flip Phone. And now he gets 3G.
But yea Id only do this at your own Risk.. I maybe just one of the Lucky ones it works on.. Who knows.
I think as long as you do *22899, it will force the PRL change if there is one. Otherwise it will do it automatically.
*228 does not work though.
Related
A few weeks ago my evos data became ridiculously slow. I was the latest stable cm6 (6.1.2 iirc) and it was out of nowhere since I did not install any new apps or make any changes. I did a nandroid back to when I first rooted and I still had no 3g (wifi, bluetooth, wimax, 1x all work).
The tech I talked to at Sprint had me try updating everything and even a factory reset (which I already tried before calling). I have Best Buys phone insurance (never again. Sprints is much better after having to use both at one point or another) so I took it to best buy and when I get my phone home the data and phone are slow. After a few days I notice in ##debug# evdo engineering has <failed> on everything and I was running 3.26.xx.x I just ran the ruu to the latest 3.70 and it is snappy again but still no 3g.
Once I get time I am going to take it to the sprint repair center but I am curious if anyone else has had this problem. A search on here and Google doesn't come up with anything.
speedracerbubba said:
A few weeks ago my evos data became ridiculously slow. I was the latest stable cm6 (6.1.2 iirc) and it was out of nowhere since I did not install any new apps or make any changes. I did a nandroid back to when I first rooted and I still had no 3g (wifi, bluetooth, wimax, 1x all work).
The tech I talked to at Sprint had me try updating everything and even a factory reset (which I already tried before calling). I have Best Buys phone insurance (never again. Sprints is much better after having to use both at one point or another) so I took it to best buy and when I get my phone home the data and phone are slow. After a few days I notice in ##debug# evdo engineering has <failed> on everything and I was running 3.26.xx.x I just ran the ruu to the latest 3.70 and it is snappy again but still no 3g.
Once I get time I am going to take it to the sprint repair center but I am curious if anyone else has had this problem. A search on here and Google doesn't come up with anything.
Click to expand...
Click to collapse
Have you tried updating your profile? Also, are your radio/baseband, PRI, NV & WiMax files updated to the latest versions? You can check it by going to Menu-Settings-About Phone-Software Information. The NV will not be listed, by the way.
Yes, everything is the latest. I even tried the port and proxy reset to 0 and 0.0.0.0 respectively method with no change.
It seems like my radio just doesn't work on 3g anymore. I hope to get to the sprint service center before the weekend.
speedracerbubba said:
Yes, everything is the latest. I even tried the port and proxy reset to 0 and 0.0.0.0 respectively method with no change.
It seems like my radio just doesn't work on 3g anymore. I hope to get to the sprint service center before the weekend.
Click to expand...
Click to collapse
I hear ya. Hopefully, they'll provide you with a new EVO instead of a refurbished one.
Call sprint's advanced tech support.
877-809-6696 ats advanced tech supp
Ask them to do a full profile reset or update. They ask you to power the phone off for a few min (they even asked me to pull the battery, but I didn't see a need for that). Then when it reboots, it will do the ota provisioning, which should correct things.
gpz1100 said:
Call sprint's advanced tech support.
877-809-6696 ats advanced tech supp
Ask them to do a full profile reset or update. They ask you to power the phone off for a few min (they even asked me to pull the battery, but I didn't see a need for that). Then when it reboots, it will do the ota provisioning, which should correct things.
Click to expand...
Click to collapse
They did that as well. The tech said it was basically like a new line.
It is odd because every other thread I see online has had it fixed by one of the common methods or by calling sprint.
I have a tux fitting tomorrow for my brothers wedding and the sprint service center isn't too far from that so I should be able to get it checked out then.
It may be Sprint and their network. A lot of people have been stating that they are either getting really fast speeds or really slow speeds. If I understood everything correctly I think that Sprint is going through several updates for a while to be more competitive and provide better service. It may not be your phone. If you have any friends with the same phone then does a speed test to the same server side by side and see if that is different. If the results are the same it is the network, but if the other phone is faster then it is your phone that is having the problems.
Smurph82 said:
It may be Sprint and their network. A lot of people have been stating that they are either getting really fast speeds or really slow speeds. If I understood everything correctly I think that Sprint is going through several updates for a while to be more competitive and provide better service. It may not be your phone. If you have any friends with the same phone then does a speed test to the same server side by side and see if that is different. If the results are the same it is the network, but if the other phone is faster then it is your phone that is having the problems.
Click to expand...
Click to collapse
My friends evo is perfect right next to mine in san jose to sacramento. I have no 3g anywhere I have been lately (Monterey all the way to South Lake Tahoe).
I was having the Same Issue with my wife phone but she was running CM7 RC2. I was able only fix it by installing sprint Lover.
Then as itohead said try to install Sprint Lovers and see if that works. If not then I think that there is something wrong with your phone and you may need a new one, or wait till the Evo 3D comes out and get one of those.
I forgot to update this. Sorry guys.
Took it to a sprint repair center and the tech said he's never seen that before and ordered me a new one on the grounds that my usb port was "broken".
Sent from my PC36100 using Tapatalk
Hi - I have an original Droid Incredible on Verizon, but the PRL does not seem to be updating. I have done *228 option 2 several times, and it says it updated and then reboots, but I still only have PRL version 40083. Is this normal? I've read that the current PRL is 5****.
craichead said:
Hi - I have an original Droid Incredible on Verizon, but the PRL does not seem to be updating. I have done *228 option 2 several times, and it says it updated and then reboots, but I still only have PRL version 40083. Is this normal? I've read that the current PRL is 5****.
Click to expand...
Click to collapse
try *22899 and see if that forces it
Just tried that. No dice. Still at 40083.
I guess nobody got the memo that PRL's are region-specific. They always have been.
loonatik78 said:
I guess nobody got the memo that PRL's are region-specific. They always have been.
Click to expand...
Click to collapse
Yes, I got that memo. Years ago. But from everything I've read, in XDA, Android Forums, Android Central, etc., everyone seems to be at 5**** regardless of their location.
In addition, my girlfriend - who lives with me - is at 52341. She has the same Droid Incredible phone on the same Verizon carrier in the same city of Madison, WI. Her phone was originally programmed in a 989 area code, but she has since switched to a 517 number, which is the same area code I have. We have both done *228 option 2 since moving to Madison, but she's at 54321 and I'm at 40083.
craichead said:
In addition, my girlfriend - who lives with me - is at 52341. She has the same Droid Incredible phone on the same Verizon carrier in the same city of Madison, WI. Her phone was originally programmed in a 989 area code, but she has since switched to a 517 number, which is the same area code I have. We have both done *228 option 2 since moving to Madison, but she's at 54321 and I'm at 40083.
Click to expand...
Click to collapse
have 52341 prl in eastern pa too
sdrawkcab25 said:
have 52341 prl in eastern pa too
Click to expand...
Click to collapse
Now that is interesting. If you don't mind me asking, which plan do you have?
I called Verizon earlier tonight and the rep told me that the PRL version also depends on which plan you have. My girlfriend and I do have different plans. Hers is Nationwide Talk & Text 350 with unlimited data. Mine, however, is one that I carried over from when I had a BlackBerry 8330 on Alltel. When VZ bought out Alltel, I kept my BB until I switched to the Incredible in April 2010, but I still have the same plan. If what the rep is saying is true, then I suppose that this could be the reason that my PRL is different.
craichead said:
Now that is interesting. If you don't mind me asking, which plan do you have?
I called Verizon earlier tonight and the rep told me that the PRL version also depends on which plan you have. My girlfriend and I do have different plans. Hers is Nationwide Talk & Text 350 with unlimited data. Mine, however, is one that I carried over from when I had a BlackBerry 8330 on Alltel. When VZ bought out Alltel, I kept my BB until I switched to the Incredible in April 2010, but I still have the same plan. If what the rep is saying is true, then I suppose that this could be the reason that my PRL is different.
Click to expand...
Click to collapse
That's a good reason, too. Thanks for the info.
craichead said:
First off, either drop the attitude or take your arrogant self elsewhere.
I know full well what a Preferred Roaming List is. And no, not just because I know what the acronym stands for. I knew what a PRL was years ago before most people on any of these forums ever even heard the term PRL. You're wrong about there being no point in updating it for reasons other than a battery drain. Considering that you yourself even stated that they're regional, it is puzzling why you would say that. I moved from Michigan to Wisconsin. There's a reason for you. In addition to that, with other phones that I've had, updating the PRL improved the signal strength and decreased dropped calls. No battery issues there, either.
Unless you have something useful to contribute to this thread, stop posting in it.
Click to expand...
Click to collapse
+1
The message you have entered is too short. Please lengthen your message to at least 10 characters.
52501 - Seattle
craichead said:
Now that is interesting. If you don't mind me asking, which plan do you have?
I called Verizon earlier tonight and the rep told me that the PRL version also depends on which plan you have. My girlfriend and I do have different plans. Hers is Nationwide Talk & Text 350 with unlimited data. Mine, however, is one that I carried over from when I had a BlackBerry 8330 on Alltel. When VZ bought out Alltel, I kept my BB until I switched to the Incredible in April 2010, but I still have the same plan. If what the rep is saying is true, then I suppose that this could be the reason that my PRL is different.
Click to expand...
Click to collapse
so you use to be an Alltel customer. Thats why your PRL isnt the same. i have a firend in san jose who has the same phone and they are also on the 4**** PRL too. i think it has to do with VZW buying them out and the phone numbers not being originated from VZW. i see threads popping up every once and a while with people asking for a hybrid alltel/VZW PRL to install.
this one for example (i know its for the Eris)
http://forum.xda-developers.com/showthread.php?t=673661
i wouldnt worry to much unless you have bad connectivity or battery drain.
I actually have 2 Incredibles, both with Alltel plans, and they have different PRLs.. One has 40083, the other has 58006.
Might try pulling the 58006 and putting it on the other one to see what happens
synisterwolf said:
so you use to be an Alltel customer. Thats why your PRL isnt the same. i have a firend in san jose who has the same phone and they are also on the 4**** PRL too. i think it has to do with VZW buying them out and the phone numbers not being originated from VZW. i see threads popping up every once and a while with people asking for a hybrid alltel/VZW PRL to install.
this one for example (i know its for the Eris)
http://forum.xda-developers.com/showthread.php?t=673661
i wouldnt worry to much unless you have bad connectivity or battery drain.
Click to expand...
Click to collapse
Thank you. Yeah, I thought about that too. So that coupled with having an old Alltel plan seems to be the likely explanation. My PRL doesn't appear to be the issue this time. I'll have to place a call back to Verizon when I've actually got some time to troubleshoot my signal issue again.
So I was enjoying a cigar with a buddy who is a field tech for a Canadian carrier (not mine rogers, but another one) when we got on the topic of a samsung tablet work issued him.
He said he uses it to troubleshoot LTE issues they've been having.
Basicly the device loses LTE and either goes into "no service" or get's stuck in HSPA+.
I freaked because i've noticed the same issue, but thought it was related to CM10 running on my phone.
Apparently they discovered it has to do with they're infrastructure. The phone loses LTE, tries to re-negotiate,gets rejected, and stops trying.
They're work around is to get firmware updates to get the devices (he didn't mention which ones) to re-negotiate a second (or third time) where it almost always goes through.
I just reboot or bounce air plane mode and it often works.
Just figured people might find that interesting.
stavrosg said:
So I was enjoying a cigar with a buddy who is a field tech for a Canadian carrier (not mine rogers, but another one) when we got on the topic of a samsung tablet work issued him.
He said he uses it to troubleshoot LTE issues they've been having.
Basicly the device loses LTE and either goes into "no service" or get's stuck in HSPA+.
I freaked because i've noticed the same issue, but thought it was related to CM10 running on my phone.
Apparently they discovered it has to do with they're infrastructure. The phone loses LTE, tries to re-negotiate,gets rejected, and stops trying.
They're work around is to get firmware updates to get the devices (he didn't mention which ones) to re-negotiate a second (or third time) where it almost always goes through.
I just reboot or bounce air plane mode and it often works.
Just figured people might find that interesting.
Click to expand...
Click to collapse
Bell has had the same issue (for a while), I haven't received any calls about it recently but also didn't receive an email about it being resolved but it appears so. Our temporary resolution for it was to just keep it at H+ for the time being
Found where I posted about it here
I'm on fido with a rogers phone and I have never lost LTE
Sent from my SGH-I747M using XDA Premium HD app
stavrosg said:
So I was enjoying a cigar with a buddy who is a field tech for a Canadian carrier (not mine rogers, but another one) when we got on the topic of a samsung tablet work issued him.
He said he uses it to troubleshoot LTE issues they've been having.
Basicly the device loses LTE and either goes into "no service" or get's stuck in HSPA+.
I freaked because i've noticed the same issue, but thought it was related to CM10 running on my phone.
Apparently they discovered it has to do with they're infrastructure. The phone loses LTE, tries to re-negotiate,gets rejected, and stops trying.
They're work around is to get firmware updates to get the devices (he didn't mention which ones) to re-negotiate a second (or third time) where it almost always goes through.
I just reboot or bounce air plane mode and it often works.
Just figured people might find that interesting.
Click to expand...
Click to collapse
When I bought my S3 at the Bell store here in Québec city a few weeks ago, the salesmen insisted on NOT giving me a LTE sim card.
What he told me conquers with what you are describing.
I accepted is suggestion and got a H+ micro sim.
Since then, I returned to the store to get a LTE sim card and I did encounter the issue once or twice.
I am now forcing my phone to remain on H+ at best via Settings > Wireless & networks > Mobile networks > Network mode.
In the greater HRM (Halifax/Dartmouth/Bedford) we have a pretty good LTE footprint according to the Rogers website, but my S3 is constantly reconnecting. I can tell because every time it drops LTE, my visual voicemail app will notify that it has no service.
I turned LTE off because it was just hammering my battery. I could barely make it through a 10 hour work day with little to no usage if I leave LTE on, and I'm supposedly in the middle of the service area.
trendiggity said:
In the greater HRM (Halifax/Dartmouth/Bedford) we have a pretty good LTE footprint according to the Rogers website, but my S3 is constantly reconnecting. I can tell because every time it drops LTE, my visual voicemail app will notify that it has no service.
I turned LTE off because it was just hammering my battery. I could barely make it through a 10 hour work day with little to no usage if I leave LTE on, and I'm supposedly in the middle of the service area.
Click to expand...
Click to collapse
Off topic: CM10 has awesome battery life with LTE i find
I first read about LTE causing loss of service several months ago. I returned my first SIII because of it and the replacement phone would also loose service randomly. So now if I want to be assured that my phone is working when I really need it to, I have to disable LTE. Seems like more people need to know this since for some people it is important to know that your phone hasn't just decided to go into NO SERVICE mode without warning.
I'm told service providers were, until recently, strongly denying there is any such problem with LTE. It wasn't until the iphone5 came out with the same issue that this became a real problem for customer service.
What cigar were you smoking?
Sent from my SGH-I747 using Tapatalk 2
Hoshneer said:
What cigar were you smoking?
Sent from my SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Partagas Series D #4 and montee cristo edmundo.
stavrosg said:
Partagas Series D #4 and montee cristo edmundo.
Click to expand...
Click to collapse
Mmm, blunt wrap =P
HiKsFiles said:
When I bought my S3 at the Bell store here in Québec city a few weeks ago, the salesmen insisted on NOT giving me a LTE sim card.
What he told me conquers with what you are describing.
I accepted is suggestion and got a H+ micro sim.
Since then, I returned to the store to get a LTE sim card and I did encounter the issue once or twice.
I am now forcing my phone to remain on H+ at best via Settings > Wireless & networks > Mobile networks > Network mode.
Click to expand...
Click to collapse
That's completely stupid... hopefully you didn't have to pay for the replacement.
stavrosg said:
Partagas Series D #4 and montee cristo edmundo.
Click to expand...
Click to collapse
Oh, hell dude. You can never go wrong with a PSD 4 one of my absolute favorite Cubans. I haven't had the Montecristo yet but I've heard good things. Good choices man.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Not sure if this is the same issue, but I sometimes receive a "not registered on network" or "sim not registered" when phone switches from LTE to 4G or comes back after being in a no service area.
A tech calls me once a week to track the issue and he told me last week they put out a fix for eastern canada and will soon do the same out west if it works. This is Telus by the way.
If you are running into what I mentioned all you have to do is switch to GSM/HSPA Auto mode under - settings/more settings/mobile network/network mode.
Of course you won't have LTE but its a reliable temp solution if you require consistent service.
MTS LTE
I've heard similar from MTS about their LTE!
My Galaxy S3 works fine on LTE, but my brother's S2 LTE never seems to display LTE on the screen, just says 4G all the time, yet speed test results indicate it really IS LTE! The first 2 weeks, his phone kept dropping to NO SERVICE randomly, but more often than not! We swapped out the LTE SIM on day 2 since the first seemed to be defective. After that, I updated the S2 to the latest release OS which seemed to have remove SOME of the issues.
From what I've heard, the LTE towers need the phone to be quiet on network activity for 20 seconds or so before it will attempt to jump back onto LTE. The S3, being much faster, doesn't seem to have issues flipping around as it needs. I'm told they are deciding which software/firmware to upgrade their towers too which will hopefully happen early 2013!
So I'm wondering if this might be the same issue with other carriers, where the problem is ACTUALLY with the towers and not devices?!
zexco said:
That's completely stupid... hopefully you didn't have to pay for the replacement.
Click to expand...
Click to collapse
Not that stupid as I, like I said, did experience the issue since I got my LTE sim card.
But to answer your question, no I did not have to pay for the new sim card.
I've done the same. I find "4G" fast enough for the most part, so I just leave LTE off for the gain in battery life.
Also in Halifax I might add!
Sent from my SGH-I747M using xda app-developers app
Hey everyone,
I want to share my experience with VZW's PRL since there seems to be so many differing opinions as to what happens when you dial *22899 and whether you will get back to a 4G PRL. I have seen several threads across different forums discussing the dangers of doing *22899, being stuck on a 3G PRL, killing your SIM, and the different methods to get back to a 4G PRL. First off, none of the methods work, at least not for me. I have pulled battery and SIM for over 1 minute, booted w/o SIM then rebooted with SIM in, reflashed bootloader, radios, and ROM...all to no avail. The only way to get back onto a 4G PRL without changing your SIM is to wait for Verizon to push a new one. Verizon just pushed a new 4G PRL, 15192, and my phone is currently on it. I was on 52985 for about the past 3 months, so I'm assuming they push one out every quarter. Now this is only with the GNex as I don't know how any other phones behave, but I can't imagine they are that much different when it comes to PRLs and Verizon's network.
Secondly, you won't kill your SIM by *22899ing your GNex. I highly doubt I have a super SIM and I have *22899ed my GNex more times than I can count, sometimes multiple times a day, thinking that it would improve my signal and because I thought the 15*** PRL was an old PRL and 5**** was newer. I hope this helps someone that *22899ed their phone and wasn't sure how to get back on a 4G PRL.
I disagree about the only way to get back onto 4G is to just wait for Verizon to push a new PRL. CALL VERIZON. If you're in a fringe LTE area and your phone is having data issues, they'll probably give you a PRL that will keep your phone from looking for LTE, or will get you back on LTE if need be.
My original GNex went to pot with hardware issues in the radios. The 2nd or 3rd thing Verizon Tech Support did was toss out some PRL's for me to try.
KWKSLVR said:
I disagree about the only way to get back onto 4G is to just wait for Verizon to push a new PRL. CALL VERIZON. If you're in a fringe LTE area and your phone is having data issues, they'll probably give you a PRL that will keep your phone from looking for LTE, or will get you back on LTE if need be.
My original GNex went to pot with hardware issues in the radios. The 2nd or 3rd thing Verizon Tech Support did was toss out some PRL's for me to try.
Click to expand...
Click to collapse
You're right. I'll rephrase and say the only way, without having to contact Verizon in one form or another, is to wait. I just want to save people the headache of trying all the fixes and thinking that they did something wrong when it doesn't work. I tried everything multiple times thinking I didn't pull the SIM long enough or I missed a step. I didn't contact Verizon b/c I didn't want to put the phone back to stock and relock the bootloader if they needed to see the phone.
It's HD1907 T-MOBILE. What I need is HD1905. He sent me the wrong one.
I only realized a few hours ago I had no mobile data. I had got calls and texts to work this morning.
After spending 45 minutes on the phone with AT&T they concluded my phone is not recognized as LTE compatible. WTF? It's not even connecting to 3g.lb
I've been buying unlocked phones for years. My last phone was OP5T. I've never experienced anything like this.
I'll probably take it to the corporate store tomorrow but doubt it'll help. Has anyone had problems with AT&T and this phone?
I'm just putting it out there, hoping somebody has an idea...
AT&T worked for me, excellent data speeds, and great signal. But at times it would go from 4 bars to absolutely no signal or data, and lots of dropped calls. After that I went to Verizon, not as good of signal, slower data, but no dropped phone calls or mysterious total loss of signal in an area where it should have been 4 bars.
Droid_Nut said:
AT&T worked for me, excellent data speeds, and great signal. But at times it would go from 4 bars to absolutely no signal or data, and lots of dropped calls. After that I went to Verizon, not as good of signal, slower data, but no dropped phone calls or mysterious total loss of signal in an area where it should have been 4 bars.
Click to expand...
Click to collapse
I'll bet if you look in the settings your model is HD1905 or the global model, not sure the number.
Actually if you could take a look for me and post back here that'd be good. It most likely won't make a difference but I'm curious.
KLit75 said:
I'll bet if you look in the settings your model is HD1905 or the global model, not sure the number.
Actually if you could take a look for me and post back here that'd be good. It most likely won't make a difference but I'm curious.
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Yes I have the HD1905, but you can totally forget about vowifi with any provider except for T-Mobile. I tried them all, I even had a tech from VZW work diligently to try and get vowifi working. I told him to try and add my IMEI to the approved list, and that did not work either. As far as AT&T, they did not give me the time of day, they just told me I needed and AT&T device, period.
Droid_Nut said:
Yes I have the HD1905, but you can totally forget about vowifi with any provider except for T-Mobile. I tried them all, I even had a tech from VZW work diligently to try and get vowifi working. I told him to try and add my IMEI to the approved list, and that did not work either. As far as AT&T, they did not give me the time of day, they just told me I needed and AT&T device, period.
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You mean Verizon when you say VZW?
I'm just confused as to how he would be able to add it to the list of approved devices.
Anyway it's BS. If the carrier supports the phone, and the phone is capable of VOLT!/WIFI CALLING, it should work.
KLit75 said:
You mean Verizon when you say VZW?
I'm just confused as to how he would be able to add it to the list of approved devices.
Anyway it's BS. If the carrier supports the phone, and the phone is capable of VOLT!/WIFI CALLING, it should work.
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Yes Verizon. I have heard hear many times on this site, that phones are blocked from wifi calling by the IMEI, I or they could be wrong.
Vowifi works on the unlocked Pixel, but are they going to butt heads with Google? Volte works fine, I got a network extender, and I can use google voice to make calls over wifi if I really need to.
If vowifi is a must, get an approved phone, that is all you can do.
Droid_Nut said:
AT&T worked for me, excellent data speeds, and great signal. But at times it would go from 4 bars to absolutely no signal or data, and lots of dropped calls. After that I went to Verizon, not as good of signal, slower data, but no dropped phone calls or mysterious total loss of signal in an area where it should have been 4 bars.
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I worked at AT&T until a few months ago. I can tell you confidently that their tech support is a bunch of dummies. Employees have their own tech support line to call and that one is just as bad. They would routinely tell customers they needed to go to a store to have something done. Then they'd get to the store to find out we literally cannot do that at the store. Stuff like that was super common. One of them even bet me $1,000 that iPhones DON'T reboot when they update, which we all know is all the way wrong.
I halfway think support tells people that stuff on purpose to try to get them to buy something from AT&T. God, I could rant about that place for hours lol
redemptionx11 said:
I worked at AT&T until a few months ago. I can tell you confidently that their tech support is a bunch of dummies. Employees have their own tech support line to call and that one is just as bad. They would routinely tell customers they needed to go to a store to have something done. Then they'd get to the store to find out we literally cannot do that at the store. Stuff like that was super common. One of them even bet me $1,000 that iPhones DON'T reboot when they update, which we all know is all the way wrong.
I halfway think support tells people that stuff on purpose to try to get them to buy something from AT&T. God, I could rant about that place for hours lol
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Maybe you can answer this for me. Just because a T-MOBILE locked phone is able to make calls and texts on AT&T, does that automatically mean it should be able to connect to mobile data?
I was able to get it to make calls after a refresh signal was sent out, but it could not connect to mobile data . My sim is fine. I even popped it my son's Pixel 3a and LTE started immediately.
The seller is saying the fact that it was able to make calls means it is able to connect to mobile data. And I should take it to AT&T before returning it. I don't think he's scamming. He says he has the same phone on AT&T. And he's sold Hundreds of them. That kinda checks out based on reviews and some of those people do report it works with AT&T.
These phones are hd1907 T-Mobile but supposedly OnePlus unlocks them before sending them out to some sellers. I sort of believe the guy but is it true? If it were locked to T-Mobile could I get it to make phone calls?
Obviously I'm not talking about a hack. Because I thought locked was locked. Is it possible for a locked T-Mobile phone to make calls on the AT&T network?
Also I got AT&T to make it work but once I removed the sim/reinsert it, the thing displays weird behavior. Wifi goes in and out. It forgets the apn settings that were set prior.
redemptionx11 said:
I worked at AT&T until a few months ago. I can tell you confidently that their tech support is a bunch of dummies. Employees have their own tech support line to call and that one is just as bad. They would routinely tell customers they needed to go to a store to have something done. Then they'd get to the store to find out we literally cannot do that at the store. Stuff like that was super common. One of them even bet me $1,000 that iPhones DON'T reboot when they update, which we all know is all the way wrong.
I halfway think support tells people that stuff on purpose to try to get them to buy something from AT&T. God, I could rant about that place for hours lol
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I agree, ATT was the most horrible experience I ever had. Tracfone may have even had a better customer support.
Verizon CDMA service may be antiquated, but their customer service and tech support is 2nd to none.
KLit75 said:
Maybe you can answer this for me. Just because a T-MOBILE locked phone is able to make calls and texts on AT&T, does that automatically mean it should be able to connect to mobile data?
I was able to get it to make calls after a refresh signal was sent out, but it could not connect to mobile data . My sim is fine. I even popped it my son's Pixel 3a and LTE started immediately.
The seller is saying the fact that it was able to make calls means it is able to connect to mobile data. And I should take it to AT&T before returning it. I don't think he's scamming. He says he has the same phone on AT&T. And he's sold Hundreds of them. That kinda checks out based on reviews and some of those people do report it works with AT&T.
These phones are hd1907 T-Mobile but supposedly OnePlus unlocks them before sending them out to some sellers. I sort of believe the guy but is it true? If it were locked to T-Mobile could I get it to make phone calls?
Obviously I'm not talking about a hack. Because I thought locked was locked. Is it possible for a locked T-Mobile phone to make calls on the AT&T network?
Also I got AT&T to make it work but once I removed the sim/reinsert it, the thing displays weird behavior. Wifi goes in and out. It forgets the apn settings that were set prior.
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It should have no trouble using data BUT you'll have to change the phone's APN settings to match your carrier before you can. You can google it and find them. It's not hard at all to change. Somewhere under the "network" settings.
Someone correct me if I'm wrong, but as I've understood it the phone will keep trying to access the previous carrier's data network, which is why you didn't have data. But as said above the APN settings should fix that.
redemptionx11 said:
It should have no trouble using data BUT you'll have to change the phone's APN settings to match your carrier before you can. You can google it and find them. It's not hard at all to change. Somewhere under the "network" settings.
Someone correct me if I'm wrong, but as I've understood it the phone will keep trying to access the previous carrier's data network, which is why you didn't have data. But as said above the APN settings should fix that.
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If I told you the whole story, which started on Friday morning and in the end involved 7 AT&T employees, 6 on the phone and 1 in the store, it'd probably be removed because it's spam. Too long of a story.
But in the end it didn't get to connect to mobile data..at least not consistently. I took it to the store. The guy removed the Sim reset it, turned it off and boom! - LTE, calls and texts. His theory was it takes a little while for it to unlock and get set so when I tried it the other night it wasn't working.
I was happy because it literally took 5 minutes. I ran some errands and was out for like another 2 hours. Everything was working. Some point between the store and my driveway, the signal was gone. I never got it back. Of course I tried reset, remove Sim, reboot, change apn settings.
I called AT&T... the first woman didn't even know what CDMA and GSM was. I politely got her to transfer me to the guy who 'knows his stuff'. He got it to make calls again, but in the end concluded this device can't work on this network. I didn't wanna argue anymore. He had a BS answer for everything including 'If it doesn't work, why DID it work just a half hour ago?'
He said I could try getting a new sim. They have no idea. My son's sim won't work on this phone but pop it in my old phone and it works. And my sim works in his phone. It's not the sim. I know it.
KLit75 said:
It's HD1907 T-MOBILE. What I need is HD1905. He sent me the wrong one.
I only realized a few hours ago I had no mobile data. I had got calls and texts to work this morning.
After spending 45 minutes on the phone with AT&T they concluded my phone is not recognized as LTE compatible. WTF? It's not even connecting to 3g.lb
I've been buying unlocked phones for years. My last phone was OP5T. I've never experienced anything like this.
I'll probably take it to the corporate store tomorrow but doubt it'll help. Has anyone had problems with AT&T and this phone?
I'm just putting it out there, hoping somebody has an idea...
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That's strange as they both litterly have the same bands besides 71 that 1907 has
This is att bands and oneplus bands
If u haven't tryed I would recommend using the failed to go to your settings and toggle around there all bit make sure it's set for north america
rob420p said:
That's strange as they both litterly have the same bands besides 71 that 1907 has
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I took it back to AT&T yesterday. There was someone in front of me so I sat down, removed the sim from my working phone, popped it in the op7t... instant lte, calls & texts. The same thing happened the day before I went to at&t. It worked perfectly well there in the store and even 2 towns away but not m my neighborhood which DOES connect to LTE, has for years on every phone we've had.
The tech (if you can really call him that) updated the sim. That got it done. I've had a working phone for 24 hours. BUT no LTE. It only connects to H+.
I haven't had time to call or go back to the store, but I'm hoping it's an easy fix. This has been the weirdest week I've ever had dealing with a phone. I've learned that AT&T doesn't know what they're doing. I still can't believe I needed to explain what GSM and CDMA was to one of the people on the call.
I'm gonna try a few things tonight after work.
KLit75 said:
I took it back to AT&T yesterday. There was someone in front of me so I sat down, removed the sim from my working phone, popped it in the op7t... instant lte, calls & texts. The same thing happened the day before I went to at&t. It worked perfectly well there in the store and even 2 towns away but not m my neighborhood which DOES connect to LTE, has for years on every phone we've had.
The tech (if you can really call him that) updated the sim. That got it done. I've had a working phone for 24 hours. BUT no LTE. It only connects to H+.
I haven't had time to call or go back to the store, but I'm hoping it's an easy fix. This has been the weirdest week I've ever had dealing with a phone. I've learned that AT&T doesn't know what they're doing. I still can't believe I needed to explain what GSM and CDMA was to one of the people on the call.
I'm gonna try a few things tonight after work.
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That is strange and pethetic the att peaple.dont know what they are doing.if I have time later I'll try to research she if anything comes out
rob420p said:
This is att bands and oneplus bands
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Thanks for sharing, but I've never really needed to mess around with the settings as far as mobile data goes. It either works out of the box, or at most I'll need to put the apn in manually on some custom roms, but even that's rare.
How does the info you provided apply to my problem. I know the phone can connect to lte. It was connecting briefly on Monday afternoon and while I was at At&T yesterday, it connected before they updated the sim.
Is there something I can do with this? It's a sincere question. I'm not sure if I can apply it somehow. Thanks
KLit75 said:
Thanks for sharing, but I've never really needed to mess around with the settings as far as mobile data goes. It either works out of the box, or at most I'll need to put the apn in manually on some custom roms, but even that's rare.
How does the info you provided apply to my problem. I know the phone can connect to lte. It was connecting briefly on Monday afternoon and while I was at At&T yesterday, it connected before they updated the sim.
Is there something I can do with this? It's a sincere question. I'm not sure if I can apply it somehow. Thanks
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I think his point was to show that the OP7T does in fact work on all AT&T bands. Normally you don't need to do anything with this if the SIM is provisioned correctly.
What are the chances that you are on the edge of the local AT&T LTE signal so it drops to H+ because that's a stronger connection? At the AT&T store the LTE signal is stronger so the phone is favoring that one. Some phones are more sensitive to signals than others (or more aggressive at switching to a stronger band).
Try using a program like "LTE Discovery" and see what bands you actually are connecting to. It can also let you know what is going on in your area with tower location.
Lost Dog said:
I think his point was to show that the OP7T does in fact work on all AT&T bands. Normally you don't need to do anything with this if the SIM is provisioned correctly.
What are the chances that you are on the edge of the local AT&T LTE signal so it drops to H+ because that's a stronger connection? At the AT&T store the LTE signal is stronger so the phone is favoring that one. Some phones are more sensitive to signals than others (or more aggressive at switching to a stronger band).
Try using a program like "LTE Discovery" and see what bands you actually are connecting to. It can also let you know what is going on in your area with tower location.
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I'll try that. Thanks.
That's what I said but the guy at the store said it's really not a stronger signal at the store. Plus I know I can get LTE at my house and in the store because all our other phones connect, even this one, briefly at the at&t store.
The seller have me a code to input into the dialer but I'm waiting for tomorrow to put it in. It's my day off. If something goes wrong it won't be a huge deal. I will look into what you sent at some point though.
Droid_Nut said:
Yes I have the HD1905, but you can totally forget about vowifi with any provider except for T-Mobile. I tried them all, I even had a tech from VZW work diligently to try and get vowifi working. I told him to try and add my IMEI to the approved list, and that did not work either. As far as AT&T, they did not give me the time of day, they just told me I needed and AT&T device, period.
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Your posts are bouncing between VoLTE & VoWiFi.
LTE bands and VoLTE work fine on Verizon's network.
Verizon allows VoWiFi on the OP 8's that they sell. They will not activate VoWiFi on the OP 7 series, the claim is that the phone did not go through their security testing. IIRC VZW doesn't allow VoWiFi on any outside phone.