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These were not like this before and I dont know what is wrong. Whenever I dont have WiFi activated my connection bars turn grey (even if I have a full 5 bar connection). Whenever I activate WiFi then the bars turn blue. Everything works fine while the bars are grey except that I cannot use the android market, facebook, gmail, etc. I do not know what is causing this or how to fix it so I could use some help please.
I know there are some threads on here about the grey/green bars and I want to make it clear that I am not asking WHAT the difference is. I am asking why dont I have blue bars without WiFi? It has been working fine without WiFi at all up until now.
These are 2 pics showing what I mean.
Do you have a Verizon Nexus? If so Verizon has been having 4G outages across the country today so you may not have a data connection. Those bars show grey when there is no data 3G/4G connection.
i believe blue bars means that you have a secure connection to googles servers, correct me if im wrong tho
dawynkoop said:
Do you have a Verizon Nexus? If so Verizon has been having 4G outages across the country today so you may not have a data connection. Those bars show grey when there is no data 3G/4G connection.
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Click to collapse
Yes but I dont use 4G often since it drains battery a ton. It could still be the problem even with 3G though? I guess I will have to wait it out it seems.
koszor said:
i believe blue bars means that you have a secure connection to googles servers, correct me if im wrong tho
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Click to collapse
Yes that is correct, but if they are having data outages then I think it would also cause the greyness.
Grey bars means no connection with google servers.Blue means connected to google servers.Some times i have grey because of some disconnection (eg gtalk) but i have the H symbol with full bars and i can browse see my email etc etc
went to use google wallet at the same petco that I have used several times before, but this time no blue bars just four gray bars and google wallet no worky?
running stock as can be
Grey bars mean your phone isn't connected to the google servers. A quick fix is to open the google talk app and it should re-connect.
I get greyed out bars (actually their greyed out as I typed this) with no lines in the signal either to represent bar numbers.
And yea..I don't use Google Wallet, stock phone, on Verizon.
Phone blows balls for getting and keeping a signal, first time on Verizon service and I HOPE to god this isn't how their service really is because after all the fame their the best this phone is leading me to believe otherwise.
Grey bars are not the cause of the problem, they're the reaction to your signal not being proper and sync not being up to date.
martonikaj said:
Grey bars are not the cause of the problem, they're the reaction to your signal not being proper and sync not being up to date.
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Click to collapse
Proper? What does that mean in English? Starting to wonder if my phone is defective or its this software in the radio or possibly even hardware.
ztmike said:
Proper? What the hell does that mean in English? Starting to wonder if my phone is defective or its this ****ty ass software in the radio or possibly even hardware.
Click to expand...
Click to collapse
http://dictionary.reference.com/browse/proper
If your connection is dropping then it surely isn't going to keep synced to Google properly.... and then Google Wallet isn't going to work.
I dunno what your particular problem is, or whats wrong on your device. I'm just explaining that the grey bars are just a result of your phone not being connected continuously, not the problem that is creating your disconnection.
martonikaj said:
http://dictionary.reference.com/browse/proper
If your connection is dropping then it surely isn't going to keep synced to Google properly.... and then Google Wallet isn't going to work.
I dunno what your particular problem is, or whats wrong on your device. I'm just explaining that the grey bars are just a result of your phone not being connected continuously, not the problem that is creating your disconnection.
Click to expand...
Click to collapse
A link to the definition of proper..hm okay not a dumbass, I know what the meaning of the word is..what I asked for was what you were getting at and the problem.
All you had to say was their greyed out because the phone is not keeping a signal, but if that's the case do I have a signal when its greyed out, or just that the phone is not keeping a signal? I said I called my voicemail and got through but was a bit choppy. Not sure what I'm getting for data, nothing is displayed for that.
ztmike said:
Proper? What the hell does that mean in English? Starting to wonder if my phone is defective or its this ****ty ass software in the radio or possibly even hardware.
Click to expand...
Click to collapse
Do you always cuss at people who take time out of their day to help others?
Thread moved to Q&A.
logging into google talk did not change anything other than not being able to use google talk as well, for purposes of discussion, the location I was at had 4 blue bars, prior to moving and staying at 4 gray bars.
and today at the market
had gray wifi, how is that possible?
I thought gray == dormant data connection?
Does anyone have gray bars only on 3G? I've had gray bars with no 3G symbol all day yesterday. Tried the google talk thing, doesnt work. Browser wont work either.
I thought it was a Verizon network outage but 4G works just fine (blue bars)
understand why 3g/4g does not connect
but why would you have gray wifi?
tommyz2kool said:
Does anyone have gray bars only on 3G? I've had gray bars with no 3G symbol all day yesterday. Tried the google talk thing, doesnt work. Browser wont work either.
I thought it was a Verizon network outage but 4G works just fine (blue bars)
Click to expand...
Click to collapse
Get a new sim. It should fix it.
ceber said:
had gray wifi, how is that possible?
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Click to collapse
Easy. Google's servers are down but your wifi or cell connection is still working. So therefore gray bars due to no google but data still up. Happens once in a while.
Green = google server connected
Gray = no google server, but doesnt mean the whole web is down
Gray bars means no connection to Google's servers.
I've tried searching the web for an answer for this but i keep coming up with the GS3 wifi bug that has a different description.
What i want to know is if im still on roaming while on wifi. The "R" signal disappears whenever I connect to wifi.
Hope someone can let me know asap as im waiting for a very important call from overseas.
Sent from my Galaxy Nexus using xda app-developers app
Assuming that the R you are refering to stands for data roaming, then no, you shouldn't be data roaming once you connect to wifi. As for signal roaming, for your reception for voice calls, then I wouldn't think toggling wifi would affect that, you will still be roaming.
So when I'm on wifi in my house, my phone appears to switch to edge or something and I lose most connectivity (goes from 4 bars to none). Enough to initiate a call, but simple head turning will cause me to drop. If I turn off wifi, I get 4G back and full bars and no dropped calls.
Wifi calling is too inconsistent to rely on, and this basically makes my phone unusable. I don't want to keep wifi off, as it's a lot faster and I only get 2.5Gbs of high speed data to use a month.
I'm also in the middle of a major city with great coverage 4G coverage, as long as I'm not on wifi....
apols said:
So when I'm on wifi in my house, my phone appears to switch to edge or something and I lose most connectivity (goes from 4 bars to none). Enough to initiate a call, but simple head turning will cause me to drop. If I turn off wifi, I get 4G back and full bars and no dropped calls.
Wifi calling is too inconsistent to rely on, and this basically makes my phone unusable. I don't want to keep wifi off, as it's a lot faster and I only get 2.5Gbs of high speed data to use a month.
I'm also in the middle of a major city with great coverage 4G coverage, as long as I'm not on wifi....
Click to expand...
Click to collapse
If you go into your wireless settings, you can uncheck Wifi Calling so that if you do connect to Wifi, you will retain your regular amount of calling bars.
djpingpong said:
If you go into your wireless settings, you can uncheck Wifi Calling so that if you do connect to Wifi, you will retain your regular amount of calling bars.
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Click to collapse
I appreciate the response, but I've already had wifi calling off.. because that feature was basically useless (could not rely on it ever).
My wife Note3 got the same problem, set cellular network preferred and then turn off wi-fi calling. Lose all cell signal bars. When no cell signal, caller ID became funny, like 718-123-4567;oli=63 212-123-4567;oli=00, had no idea.
My own note3 had the same setting, but everything fine. full cell signal bar. Try to google it, no glue!!!
Then I returned my wife note3 and get another one, everything fine.
I had the same problem. When I was on wifi I had no signals. I got a new sim card and the problem is now gone.
Sent from my GT-N8000 using XDA Premium HD app
danstarr said:
I had the same problem. When I was on wifi I had no signals. I got a new sim card and the problem is now gone.
Sent from my GT-N8000 using XDA Premium HD app
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Click to collapse
i dont think thats the issue, and why do you care because if you call someone it should be able to call and once you need to switch back to tmo it will w/o issue.
XxLostSoulxX said:
i dont think thats the issue, and why do you care because if you call someone it should be able to call and once you need to switch back to tmo it will w/o issue.
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Click to collapse
Uhh... it certainly doesn't switch back to t-mobile without issue. I drop the call. I haven't had a single call work the entire time while leaving my wifi on in my home.
Clearly, when it's on wifi, even if you have wifi calling turned off, it switches to some other network specifications, which appear to barely work where I live. The problem likely lies in the fact that when you turn wifi calling off, it does not switch your cellular network preferences back to normal properly, Instead, when wifi calling is off and you're still on wifi, it just doesn't route things through wifi, but doesn't actually change your mobile network settings back properly.
apols said:
Uhh... it certainly doesn't switch back to t-mobile without issue. I drop the call. I haven't had a single call work the entire time while leaving my wifi on in my home.
Clearly, when it's on wifi, even if you have wifi calling turned off, it switches to some other network specifications, which appear to barely work where I live. The problem likely lies in the fact that when you turn wifi calling off, it does not switch your cellular network preferences back to normal properly, Instead, when wifi calling is off and you're still on wifi, it just doesn't route things through wifi, but doesn't actually change your mobile network settings back properly.
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Click to collapse
well here's a question do you leave mobile data on even though you're connected to WiFi? As i have no problem because i have bars even when connected to WiFi because i leave mobile data on and have WiFi calling turned off. even if WiFi calling is turned off, and i turn WiFi off it switched to T-Mo network in seconds and i'm able to call someone so yeah no issue. you clearly have a problem with something or its the network where you live.
i'm not trying to be rude but it just doesn't make sense to me that you're having issues with something that shouldn't be a problem.
XxLostSoulxX said:
well here's a question do you leave mobile data on even though you're connected to WiFi? As i have no problem because i have bars even when connected to WiFi because i leave mobile data on and have WiFi calling turned off. even if WiFi calling is turned off, and i turn WiFi off it switched to T-Mo network in seconds and i'm able to call someone so yeah no issue. you clearly have a problem with something or its the network where you live.
i'm not trying to be rude but it just doesn't make sense to me that you're having issues with something that shouldn't be a problem.
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Click to collapse
I do leave mobile data on, all the time, continued issue.
djpingpong said:
If you go into your wireless settings, you can uncheck Wifi Calling so that if you do connect to Wifi, you will retain your regular amount of calling bars.
Click to expand...
Click to collapse
This doesn't actually work currently on the Note 3. there is a bug where any time you have wifi on the cellular entenna turns off regardless of the state of your wifi calling on a very large number of Note 3's. Lost Soul clearly hasn't been reading on the threads here. there are many on this topic. We get that you don't have the issue LostSoul, but that doesn't mean it isn't an issue.
HughesNet said:
This doesn't actually work currently on the Note 3. there is a bug where any time you have wifi on the cellular entenna turns off regardless of the state of your wifi calling on a very large number of Note 3's. Lost Soul clearly hasn't been reading on the threads here. there are many on this topic. We get that you don't have the issue LostSoul, but that doesn't mean it isn't an issue.
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Click to collapse
Thanks Hughes,
I have found that when it enters that state, that if I go and turn wifi calling on and then set it to mobile-network preferred, it turns the cellular modem back on, at least for a little while. Can you point me in the direction of a more robust thread where others are discussing the issue?
apols said:
So when I'm on wifi in my house, my phone appears to switch to edge or something and I lose most connectivity (goes from 4 bars to none). Enough to initiate a call, but simple head turning will cause me to drop. If I turn off wifi, I get 4G back and full bars and no dropped calls.
Wifi calling is too inconsistent to rely on, and this basically makes my phone unusable. I don't want to keep wifi off, as it's a lot faster and I only get 2.5Gbs of high speed data to use a month.
I'm also in the middle of a major city with great coverage 4G coverage, as long as I'm not on wifi....
Click to expand...
Click to collapse
I had the same problem on stock rom. Flash wicked rom earlier this morning, signal bars now showing bars instead of no bars on stock rom. been testing it all day long, signal bars still showing. Didn't change any settings. Just disable wifi calling.
sic_lic1o1 said:
I had the same problem on stock rom. Flash wicked rom earlier this morning, signal bars now showing bars instead of no bars on stock rom. been testing it all day long, signal bars still showing. Didn't change any settings. Just disable wifi calling.
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Click to collapse
I've flashed a rom as well and it appears as it might be fixed... hope so.. my phone is useless if it can't function as a phone while on wifi.
I had same issue. Called TMo and had them unregister my wifi calling, and got bars back immediately. I had wifi calling turned off, but it seemed to be the default regardless. I could only receive and make calls with wifi turned off...but it all works fine now.
That didn't work for me
debz said:
I had same issue. Called TMo and had them unregister my wifi calling, and got bars back immediately. I had wifi calling turned off, but it seemed to be the default regardless. I could only receive and make calls with wifi turned off...but it all works fine now.
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Click to collapse
I called Tmo four times and asked them to unregister wifi calling. They said that it wasn't even turned on for my account then that it doesn't matter what is or isn't turned on. The phone is going to run calls, text over whatever wireless connection it thinks is appropriate. When you have a strong wifi connection, it chooses that connection regardless of wifi calling being turned off or on. I set the wifi calling preference to cellular networks and it still does the same thing.
I'm pretty pissed off about it. Anyone fix this?
Not true. I shut off Wi-Fi calling on T-Mobiles site and bars came back. Had the exact same problem.
Sent from my SM-N900T using XDA Premium 4 mobile app
I have the Note 3. And everytime I connect to WiFi my cell signal goes from full LTE signal to nothing. If I turn the WiFi off my cell signal comes back.
I have WiFi calling turned off - Can someone please help me with this.
Thanks
millerliteguy said:
I have the Note 3. And everytime I connect to WiFi my cell signal goes from full LTE signal to nothing. If I turn the WiFi off my cell signal comes back.
I have WiFi calling turned off - Can someone please help me with this.
Thanks
Click to expand...
Click to collapse
Some phones do this and some do not. Mine did it on stock but when I flashed Jedi it no longer did that.
You can install the X posed framework with Wanamaker module and enable the 4G let icon all the time. That's what I do.
I would have to assume the radio goes into a lower power mode when WiFi is on. Do you really need your radio to tx/Rx full blast when on WiFi? Just because no bars are showing does not mean you don't have signal. I have wondered about this myself, because often this phone and others have exhibited the same behavior. Checking your signal manually always assures me that my radio hasn't shutdown. You don't need LTE anyways as there is not voice over LTE and I would rather have it downgrade to umts which I am sure it does. I do wish there was an option to over ride this for those rare moments you are expecting an important phone call but at the same time I am not that insecure nor do I let technology rule my mindset like that.
sent from my sm-900t.
---------- Post added at 06:52 PM ---------- Previous post was at 06:49 PM ----------
Forgot to add that when you do not have any signal you get the no signal circle which is rare when I am in a place I know I have good signal.. And when you see no signal in a place you think you should have full signal often times there are the other variables to consider.
sent from my sm-900t.
millerliteguy said:
I have the Note 3. And everytime I connect to WiFi my cell signal goes from full LTE signal to nothing. If I turn the WiFi off my cell signal comes back.
I have WiFi calling turned off - Can someone please help me with this.
Thanks
Click to expand...
Click to collapse
I had the same problem and people made fun of me on here and said I didn't set my wifi calling preferences properly. Well, I did, and I'm sure you did too. The only thing that fixed it for me was flashing a custom rom. Both custom roms I've tried fixed it (MyRom and Wicked). Bug in the T-Mobile Rom if you ask me...
I'm on Tmobile and I'm having the same problem you have. I lose 4G LTE when my wifi is on. Wifi calling is off because of the caller id issue with oli or ;63, but that still occurs even with wifi and wifi calling off. It's hard for me to make a call on wifi since it will keep trying to redial with no reception. I always have to turn off wifi just to get my bars back and go on 4G to make a phone call.
It's pretty irritating if you ask me; hope either Samsung or Tmobile will make a software update asap.
millerliteguy said:
I have the Note 3. And everytime I connect to WiFi my cell signal goes from full LTE signal to nothing. If I turn the WiFi off my cell signal comes back.
I have WiFi calling turned off - Can someone please help me with this.
Thanks
Click to expand...
Click to collapse
Why do you want LTE on if WiFi is on.
When both networks are enabled then you are attached to two IP networks.
How are you going to make your IP traffic route if it is attached to two different networks?
I'm not saying it can't be done, I'm just saying that is the way it would be designed to work I would think.
There are definitely tools out there that show that they are not both active at the same time
I'm going to interject on this subject because it is annoying as hell. First of all I have the same problem, but when I'm connected to wifi, my cell signal drops to nothing and if I'm on a call I hear nothing but choppy voices and the calls always drop within 2 minutes. It may put the cell radio into a low power status but it also makes making or receiving calls unbearable or even impossible on wifi. I use a data on off widget and when I'm not using my phone I turn the data off, so this is not remotely an issue with me. My ability to talk on the phone is a huge issue and cell signal drop for me has caused me to never connect to wifi on my G-note3.
Sounds like the WiFi calling bug. My cell signal is terrible at my apartment on WiFi so I have low signal issues regardless. I have no problems in other places when connected to WiFi and making phone calls. I am on at&t though and do not use WiFi calling.
sent from my sm-900t.
I had the same issue with my first note 3. I went back to tmo and argued It the no signal issue. It showed no signal when wifi was on but the cell was preferred over wifi calling. Turned off wifi signal, on no signal. Then after a few minutes the bars appeared back with wifi on. The manager came and told me that's normal for the bars to disappear. I said No Way Because they were there yesterday. But she said it's normal with wifi on I said I don't use wifi calling be I have good signal in house, But Need It on for browsing. She that's how it is I said bs, so I looking at my phone and I see no signal bars unless I turn off wifi or use wifi calling. Don't think so. And they only way I can check for signal is when I'm on wifi is to call.. No way. She said it's not a phone issue but a tech issue. I said it's the phone why was it on for the last 13 days ago now gone with wifi on. Finally she said she would exchange it. All this bs and she is my friend too. Now my phone doesn't have the issue but has rebooted by itself once again. I knew it was coming because the phone just froze on the flip app. I like Android and it's features, but damn I mess ios's stability.
Have you all checked your status when on wifi?
Sent from my SM-N900T using Tapatalk
les_garten said:
Why do you want LTE on if WiFi is on.
When both networks are enabled then you are attached to two IP networks.
How are you going to make your IP traffic route if it is attached to two different networks?
I'm not saying it can't be done, I'm just saying that is the way it would be designed to work I would think.
There are definitely tools out there that show that they are not both active at the same time
Click to expand...
Click to collapse
It's not about LTE and attempting to use data, it's that you lose all cellular coverage so you can't make calls. Even if I'm getting 100% of my data from my wifi, I still need to maintain a connection to the mobile tower to route calls (with wifi calling disabled, which I immediately do because it's unreliable and sucks).
HughesNet said:
Mine did it on stock but when I flashed Jedi it no longer did that.
Click to expand...
Click to collapse
Do you have a screen shot of it?
I assume when on Wifi and Wifi calling off, 4G LTE is not on because it's primarily on Wifi but you have signal bars.
With Wifi on and Wifi calling on, again the Wifi icon over takes the 4G logo. But the signal bars are down to zero because your using Wifi signal due to Wifi calling.
Just because it doesn't show signal bars doesn't mean you don't gave signal. Your dBm and asu trump bars.
Sent from my SM-900T.
apols said:
It's not about LTE and attempting to use data, it's that you lose all cellular coverage so you can't make calls. Even if I'm getting 100% of my data from my wifi, I still need to maintain a connection to the mobile tower to route calls (with wifi calling disabled, which I immediately do because it's unreliable and sucks).
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Click to collapse
I see his pic in the first post now.
I also see how I misread it.
There are 3 separate Radios at least that we are talking about here.
I think the OP should check this setting.
Settings >> Connections >> More Networks >> Mobile Networks >> Network Mode
Then tell us how it is set
Same issue here with Wi-Fi calling off and Wi-Fi on. I think it's just a bug with the signal meter.
Sent from my SM-N900T using XDA Premium 4 mobile app
LaloHigh said:
Have you all checked your status when on wifi?
Sent from my SM-N900T using Tapatalk
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Click to collapse
Not sure what I am supposed to be looking at? The mobile network state? Mine also says disconneted when Wi Fi is on. Although my cell bars do not go down when I turn on Wifi is still says "disconnected". What does it mean? I tried calling my number it still receives calls.
les_garten said:
I see his pic in the first post now.
I also see how I misread it.
There are 3 separate Radios at least that we are talking about here.
I think the OP should check this setting.
Settings >> Connections >> More Networks >> Mobile Networks >> Network Mode
Then tell us how it is set
Click to expand...
Click to collapse
It is set as follows - LTE/WCDMA/GSM (auto connect)
millerliteguy said:
It is set as follows - LTE/WCDMA/GSM (auto connect)
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Click to collapse
Do you have any trouble making phone calls when you turn on wifi?
You may want to install "Network Signal Info" or some of the Network info tools and examine your signal levels with and without Wifi to see if these is any change.
"Network Signal Info" is a little buggy BTW
les_garten said:
Do you have any trouble making phone calls when you turn on wifi?
You may want to install "Network Signal Info" or some of the Network info tools and examine your signal levels with and without Wifi to see if these is any change.
"Network Signal Info" is a little buggy BTW
Click to expand...
Click to collapse
Here are the photo with and without wifi turned on