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Hi all
I've seen a few threads relating to LTE Nexus signal issues but none on the GSM.
I got annoyed with waiting for the OTA for the volume fix and 4.0.2 update so I flashed both of them manually.
Since the volume fix update I have noticed that my signal drops quite frequently during calls at my home and at my GF's house regularly dropping the call. Signal is normally 2-3 bars of edge. During a call this will drop to 1 bar with choppy audio and will drop the call almost everytime. Once the call has terminated the signal will then jump back to 3 bars allowing my to call again straight away.
My carrier is Vodafone UK, i'm wondering if anyone else is experinencing something similar? This only seemed to have happened after the volume fix update and 4.0.2 hasn't improved the situation. Before the fix was released my signal never dropped in my home but obviously the volumegate issue was apparent since i can only get GPRS/EDGE in my home.
+1
I have the same problem with my h3G galaxy nexus and it's pretty annoying.
What baseband do you have? Setting/about phone/baseband version... im on vodafone uk and had problems after a flash so flashed the KK6 version and now its fine.
Lol there are plenty of GSM poor signal threads on here. Including mine
Sent from my Galaxy Nexus using xda premium
dumb donkey said:
What baseband do you have? Setting/about phone/baseband version... im on vodafone uk and had problems after a flash so flashed the KK6 version and now its fine.
Click to expand...
Click to collapse
I have the KK1. Is there a way to flash the baseband without wiping the device?
I thought the signal problem was also lte. Anyone else expierecing the problem for the gsm unlocked and running on tmobile?
My signal keeps dropping every 30 minutes or so. Loosing the complete mobile network for about 10 seconds. It is really annoying.
Noone replied to my thread on the biggest German Android board. Started to think that I'm the only one until I found this thread.
Having tmobile.
Sent from my Galaxy Nexus using XDA App
I am on ARHD 2.1.2. With XXKK6 base and, when I make call the person on the other end can only hear me very faintly sometimes not at all. This from is 4.0.2. I had the same problem on custom 4.0.3. I don't know what to do next. I have tried going back to XXKK1, which didn't work so I went back to XXKK6. Anyone else with this issue?or suggestions on how to fix would be greatly appreciated!
Sent from my Galaxy Nexus using xda premium
AT&T
Having same problem with ATT. Switch of SIM did not help. About ready to send phone back! Any fix or help in future? Back to N1 now!
I'm on the XXK6 baseband.
I muxst of been searching wrong as I have found a couple of other threads with similar issues. I'm going to try a SIM swap next.
I am Italian too and use H3G network as Riku101.
When buy SGN with radio KK1 had little problems in signal, specially during a coversation without a strong signal.
All these problems was fixed with KK6, now SGN work really good, and the develop of software and radio versions are only at the begin...
I flashed KK6 radio through fastboot and now everything's fine
Sent from my Galaxy Nexus using XDA Premium App
I've been using the Galaxy Nexus for about a month or so and have recently started to notice that the 4G signal will drop whenever I turn on the screen after some time in deep sleep. The signal meter will be fine, until I actually try to use some data. It typically takes about a minute to reacquire a signal, but the phone is essentially useless during that time.
As you can see in the screenshot, there are several red spots where the signal dropped out. I am not in a poor coverage area, and others with the same device do not have these issues. I saw this with a rooted 4.0.2 OTA and am still seeing it with a rooted, deodexed 4.0.4 rom (http://forum.xda-developers.com/showthread.php?t=1481613).
What do people think? Will exchanging the phone possible fix the issue? Is there anything Verizon can do to try and help me out? I'm basically just spitballing here, but this problem is making my phone very frustrating to use.
Are you rooted or stock? I don't have any issues with my 4G on stock or rooted with Gummy 0.7.6. I had an issue with an earlier root where my 4G would drop. I would disable / re-enable and it would start to work again. Maybe try rooting if you are not rooted????
zombiehaven said:
Are you rooted or stock? I don't have any issues with my 4G on stock or rooted with Gummy 0.7.6. I had an issue with an earlier root where my 4G would drop. I would disable / re-enable and it would start to work again. Maybe try rooting if you are not rooted????
Click to expand...
Click to collapse
Yes, I see this on rooted stock, as well as the ROM I referenced in the original post (supposedly deodexed 4.0.4 stock ROM)
EDIT: From several posts in the other thread, this issue is not isolated to me or my hardware so I probably won't bother exchanging the phone.
History of Signal ?
jjohns63 said:
I've been using the Galaxy Nexus for about a month or so and have recently started to notice that the 4G signal will drop whenever I turn on the screen after some time in deep sleep. The signal meter will be fine, until I actually try to use some data. It typically takes about a minute to reacquire a signal, but the phone is essentially useless during that time.
As you can see in the screenshot, there are several red spots where the signal dropped out. I am not in a poor coverage area, and others with the same device do not have these issues. I saw this with a rooted 4.0.2 OTA and am still seeing it with a rooted, deodexed 4.0.4 rom (http://forum.xda-developers.com/showthread.php?t=1481613).
What do people think? Will exchanging the phone possible fix the issue? Is there anything Verizon can do to try and help me out? I'm basically just spitballing here, but this problem is making my phone very frustrating to use.
Click to expand...
Click to collapse
Can you please tell me where you get that HISTORY screen from. Ive checked all menus in settings and I can not find it anywhere.
EDIT... Please ignore my post... I found it...
So, I'm having the same exact problems but i did a log cat to see what might be culprit.
I have narrowed it down to this:
02-08 11:21:51.912 E/IMSFW (415): IIL: Disconnected from '7467' socket
still have no idea what can cause it yet.
also if you switch to 3g it seems it doesn't happen so maybe its a sim problem on verizons lte network end?
11:22:40.029 E/IMSFW (415): ImsSMSInterface: Registration failed, go for retrying if isim nounce present
that's what i found so if anyone can clarify and maybe see if it is really on Verizons end as this is the 4th phone that has had this problem.
that1techguy said:
So, I'm having the same exact problems but i did a log cat to see what might be culprit.
I have narrowed it down to this:
02-08 11:21:51.912 E/IMSFW (415): IIL: Disconnected from '7467' socket
still have no idea what can cause it yet.
also if you switch to 3g it seems it doesn't happen so maybe its a sim problem on verizons lte network end?
11:22:40.029 E/IMSFW (415): ImsSMSInterface: Registration failed, go for retrying if isim nounce present
that's what i found so if anyone can clarify and maybe see if it is really on Verizons end as this is the 4th phone that has had this problem.
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Click to collapse
Hey fellas, I'm posting in this thread because it relates to the issue I'm facing. Coming from the Thunderbolt, I had no problems holding onto a LTE signal in Atlanta, but with my GNex, the signal just drops a lot (every half hour or so maybe), at work, at the store, wherever. It shows an empty signal bar with a small x, and says 'Searching for Service'.
This seems to happen only when I have it in LTE mode. I switched to CDMA under the 'Mobile Networks' settings window, and it was able to hold on to the 3G signal all day. I am starting to think if it is a LTE sim card authentication issue.
I'm going to VZW to see what I can do (I'm still within the 14-day window).
I'm having the Same issue holding onto a 4g signal in Savannah and Atlanta, cdma only is fine. Let me know what Verizon tells u cause they basically told me to wait for an update
Sent from my Galaxy Nexus using Tapatalk
xratede said:
I'm having the Same issue holding onto a 4g signal in Savannah and Atlanta, cdma only is fine. Let me know what Verizon tells u cause they basically told me to wait for an update
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Just came back, basically they said they can't do anything unless they replicate the problem, which they couldn't. (it was a random problem.). They told me to call customer service when I got that issue, so I have to see that at work tomorrow.
I tried a suggestion online where I updated my prl from the 15xxx version to the 52642 version. I did this by creating a contact with the following number
*22899
and dialing that contact. It went through a 'activation' process, with some elevator music, and the signal seems to hold.
what25 said:
Just came back, basically they said they can't do anything unless they replicate the problem, which they couldn't. (it was a random problem.). They told me to call customer service when I got that issue, so I have to see that at work tomorrow.
I tried a suggestion online where I updated my prl from the 15xxx version to the 52642 version. I did this by creating a contact with the following number
*22899
and dialing that contact. It went through a 'activation' process, with some elevator music, and the signal seems to hold.
Click to expand...
Click to collapse
Yea I did the prl update and it was fine for awhile but started back again a few hours later
Sent from my Galaxy Nexus using Tapatalk
I've updated to 4.0.4, 4.0.3, flashed just the radios, removed some card, hard reset, factory reset, just about everything u can imagine and still no luck. I'm tempted to file a claim with asurion(purchased gnex from a friend) and see if another gnex works with late but I don't wanna spend $99 for nothing
Sent from my Galaxy Nexus using Tapatalk
xratede said:
Yea I did the prl update and it was fine for awhile but started back again a few hours later
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
To this and post 10, I still have those data issues, but they are much less frequent on the 4.0.2 radio than the 4.0.4.
I got in touch with Verizon wireless online support, and they basically told me to wait till they release a software update. I asked for a new sim card (since I thought it might be LTE authentication issues), and they said it was a software problem, not a SIM problem.
I guess its a wait and see.
okay so i've had my verizon gnex for over a month now, and i have tried almost every set of radios on this thing and i cannot for the life of me get a reliable signal.
whenever i reset the phone, it comes up with good signal and 4G every time. but after a while of watching the signal icon, i notice that it stops downloading and will only try uploading. after about 10-20 seconds of that, it flat out drops all signal and goes to no bars with no data. now depending on what radio im trying, it will take between 1 and 10 minutes to regain signal and data again.
I've spend hours and hours searching the web for a fix for this... i've tried different roms, kernels, radios, setting my minimum CPU to 700mhz, etc and have not found a way to get this thing to hold signal 100% of the time. my girlfriend has the rezound and she gets very good signal everywhere we go, and so do i, until it randomly drops then regains it.
It seems like the signal falls asleep then has to reboot or something.
I've read that people with similar issues have exchanged their devices for another gnex through verizon and will get one that works great, while others say they've had 3 or 4 and all of them act the same.
I would exchange this in a heartbeat if i knew the next one i got actually worked, but if it didnt i would hate the fact that i was now stuck with a refurb when i did have a virgin device that worked just as good.
any help would be greatly appreciated.
Thanks in advance!!
P.S. Radios I've Tried:
4.0.1 EK02-LTE EK01-CDMA
4.0.2 EK02-LTE EK05-CDMA
4.0.3 EK04-LTE EK06-CDMA
4.0.4 FA02-LTE FA02-CDMA
4.0.4 FC05-LTE FC04-CDMA
Your running Verizon correct???
There are official 4.0.4 radios that I have been using and hand offs and signals are better and faster and more efficient on the battery because it uses the stronger 4G for larger task and would drop to a low 4G speed for energy saving and then shoot up when needed most.
Would you like the radio file???
---------- Post added at 08:24 AM ---------- Previous post was at 08:10 AM ----------
Also it's not the phone or your coverage. It's your sim card. Verizon have just started their sim card program and they admit that it is flawed and should improve as the years go by.
So your sim card is always looking for a 4g signal. But for some reason it is flawed. There I'd a comment about it (read em) that talks about it.
Official 4.0.4 radio?
Which radios do you have? I thought the FC04 / FC05 were the newest and supposed to be the official? If you have newer could you send them to me please.
DLD511 said:
Your running Verizon yes???
There are official 4.0.4 radios from that I have used and hand offs and signals are better and faster and more efficient on the battery because it uses the higher for larger task and would drop to a low 4g speed for energy saving and then shoot up when needed most.
Would you like the radio file???
---------- Post added at 08:24 AM ---------- Previous post was at 08:10 AM ----------
Also it's not the phone or your coverage. It's your sim card. Verizon have just started their sum card program and they admit that it is flawed and should improve as the years go by.
So your sin card is always looking for a 4g signal. But for some reason it is flawed. There I'd a comment about it (read em) that talks about it.
Click to expand...
Click to collapse
I would like the radios as well, if possible. I'm currently running 4.0.4 (I was under the impression it was the 'official' Verizon release) which is on I515.10 V.FC04/I515.FC05. Are your radios different? I've heard the 4.0.4 that was released in February has better radios than the one that was released recently, but I haven't checked it out myself.
http://androidcommunity.com/verizon-galaxy-nexus-4-0-4-radios-improve-3g4g-download-20120502/The ones I'm are i515.09 VFC04/ i515.FC05. I think they have different codings or something. Because the one im using gives me 32mbps on maxed 4g bars after I flashed the radios in the link. the one I would get stock from AOKP on Maxed 4G bars 23mbps.
So yeah the ones in the link are better for me. You just gotta do speed tests and experiment for a week or two. I'm satisfied with the radios in the link.
Here's the link:
http://androidcommunity.com/verizon-galaxy-nexus-4-0-4-radios-improve-3g4g-download-20120502/
Remember, they will exactly the same in about phone. They are just coded slightly different I guess of the official Verizon Radios. But I'm pretty sure Verizon will have the radios a little bit different once the OTA is finally released.
(It's a galaxy nexus with a Sense 4 theme. So ignore the sense status bar!)
Here's the picture of my average result.
Get a replacement phone. That type of drop shouldn't be happening.
No don't get a replacement. Had the same data dropping problems.
After I flashed the new radio files in the link, I stopped getting data drops.
It's just the Sim card that could be doing that if it continues after flashing the radios in the link I provided. So get a new sim card. Not the phone.
Sent from my Galaxy Nexus using XDA
xm0nkey said:
Get a replacement phone. That type of drop shouldn't be happening.
Click to expand...
Click to collapse
+1
I went through 4 GN's. The first 3 dropped signal to varying degrees. Radios or a new SIM card didn't fix it. The fourth was finally a keeper and *never* drops. Get a replacement.
I have a new gnex headed my way after going through the same rigamarole as the OP with the radios. The lady at the Verizon store wanted to switch my sim card, I said I wanted a new phone. She has one headed my way, but said to call for a new phone if that one didn't work and to complain to google for making bad software and not releasing the updates (as if google didn't want to push 4.0.4 down). I asked her, "So you're telling me I bought a $ 600 brick?" "Yep."
My phone would drop signal randomly for random periods of time throughout the day since the beginning. I loved my HTC Incredible 2, now I'm kinda sad I broke it.
My issue was signal DROP, not quality, which should not be happening and seems to be a hardware issue.
No. It's all Nexus phones are fine. It's just the radio files. And I haven't suffered any drops since I've flashed the radios.
Sent from my Galaxy Nexus using XDA
So i ended up sending it in (reluctantly) and got a new one mailed.
I've had my replacement for about a week now and not 1 dropped call, no data problems, nothing!!
I unlocked, rooted, and flashed AOKP M5, and ugraded to the latest official radios FC04 and FC05.
I am one damn happy customer with my VZW GNEX, its by far the greatest device that I've ever owned.
and as for the people looking for radios, feel free to directly download fully flashable zips of every Radio i own. these are not updates, but the full radio. so feel free to download to your SD card, and flash it in your custom recovery.
here are the links! (dont forget to hit the thanks button )
4.0.1 Radios EK02, EK01
4.0.2 Radios EK02, EK05
4.0.3 Radios EK04, EK06
4.0.4 Radios FA02, FA02 (old)
4.0.4 Radios FC05, FC04 (new)
Hello I have kind of just been lurking on this post and I suffer from the same problem. My first gnex was perfect I never knew anything about data drops until someone stole my original and I got a replacement. Now I'm finding myself flashing a new radio every week. I really hope these 4.0.4. Radios work.
Sent from my Galaxy Nexus using xda premium
Grandadd said:
Hello I have kind of just been lurking on this post and I suffer from the same problem. My first gnex was perfect I never knew anything about data drops until someone stole my original and I got a replacement. Now I'm finding myself flashing a new radio every week. I really hope these 4.0.4. Radios work.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
If your phone is like my original, the new radios will not help at all.
I recommend talking to verizon and demand that you have a new phone sent.
Verizon told me that they had no records of this phone having data drop issues, which is a complete load of bullcrap. Just make sure you tell them that you have tried multiple hard resets and that it doesnt do a thing. also, if they bring up the upcoming 4.0.4 update, tell them you just want a new device, as this update will not fix your problem.
Also, make sure to revert to complete stock before you send in your current one.
Good luck.
This was my biggest fear....leaving the iPhone on Sprint and coming to the Galaxy Nexus on Verizon and getting worse signal then Sprint (never thought that possible...lol).
However, I got the GNex on VZW and the signal was 'decent' for Cocoa Beach....but when I rooted and upgraded to 4.04 with the new radios that came along with it, my signal get a lot better. Not had one dropped call or signal since purchase.
Even got decent 4G in Orlando....and 4G is coming to Cocoa this year
I'm on my 4th replacement...not getting 20 drops a day but around 5...should I still exchange?
Sent from my Galaxy Nexus using Tapatalk 2
subsoniic said:
I'm on my 4th replacement...not getting 20 drops a day but around 5...should I still exchange?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
i would see what kind of signal other verizon phones are getting in your area. if you both have equally bad signal, i would say its probably just your area. but if you have 1 bar when they have 5, i would get another one.
something to consider is switching to a different phone. i believe (someone correct me if im wrong), that you can switch to a different handset after receiving 3 faulty devices.
subsoniic said:
I'm on my 4th replacement...not getting 20 drops a day but around 5...should I still exchange?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I would exchange it still. I got my new phone and it is the way it should be. Went back to AOKP b37 w/ 4.0.4 radios and I couldn't ask for a better phone. No amount of flashing will correct the phone. I told the clerk I had factory reset with the same issues, I think that was what got me the new phone.
DLD511 said:
No don't get a replacement. Had the same data dropping problems.
After I flashed the new radio files in the link, I stopped getting data drops.
It's just the Sim card that could be doing that if it continues after flashing the radios in the link I provided. So get a new sim card. Not the phone.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Sorry but this is wrong.
My first phone had a faulty radio/antenna. A hardware defect. The replacements I've gotten since have all worked fine on 4G. Same location, same SIM card. Unfortunately the screens are all terrible compared to my first one.
I have tried the new radios on my first phone and it didn't fix a damn thing. Changing SIM cards won't do anything, although Verizon might make you go through that step.
If someone is having the exact problem described in the OP, they need to get a replacement.
xm0nkey said:
Sorry but this is wrong.
My first phone had a faulty radio/antenna. A hardware defect. The replacements I've gotten since have all worked fine on 4G. Same location, same SIM card. Unfortunately the screens are all terrible compared to my first one.
I have tried the new radios on my first phone and it didn't fix a damn thing. Changing SIM cards won't do anything, although Verizon might make you go through that step.
If someone is having the exact problem described in the OP, they need to get a replacement.
Click to expand...
Click to collapse
I had the exact same problem as the OP and all I did was a complete wipe from my recovery (including dalvik) and flashed the newest CM9 Nightly (06/03/2012). I haven't had a dropped signal since that, and it's been over 12 hours now and I've been on my phone almost non-stop.
Please try a full wipe and re-flash before you get a Verizon Refurbished phone. It worked in my case and it has to work in others.
Verizon Wireless GNex here...
Zero signal issues in Brevard County, Florida.
Brilliant 4G in Orlando as well
Hi,
I own a VZW Galaxy Nexus, I'm not as phone savvy as I use to be and I can't for the life of me figure out/ find and reputable sources about why this phones signal sucks so terribly bad. Presently in my house I can rarely send texts and my calls will drop due to lost signal. I live in PA a few miles from Chambersburg/ Waynesboro (for those who may know the area). When I go back to MD I have no problems pretty much. I'd like to chalk it up to just where I live but I feel like theres another reason.
I've got Android Revolution HD not the 4.1.0 one (downloading now) I have the one prior. It works great, very smooth, no random reboots unless Im playing music, using the GPS, and charging it (which is odd...). I've read a couple different things about PRL one being that it can screw up your 4G and the other being that its no big deal. I have yet to do it because honestly I still don't believe it will make a difference.
What I am looking for is some confirmation so I can stop beating my head against a wall when I'm trying to send a text. Even over wifi I can't send one (idk if you can but I figure it shouldnt hurt it). I'm sort of missing my HTC Droid Inc 1...too bad the screen got smashed.
No one has a answer for me?
Patience young padiwan... someone will reply shortly.
I did notice something though, when my modem when completely herp derp and I had it shut off down stairs I got better reception then I do upstairs in my room with my PC : /
Edit: no idea if this means much but checking signal strength and it was at -100 dBm 1asu then went to -93 dBm 2asu,
Is your baseband I515.10? If so that's probably why. I have had two Verizon gnex, one with I515.10 and one with I515.9....
After talking to many people on here it seems that people that had a phone that shipped with I515.10 (including myself) have pretty frequent signal drop. Whereas the people that have I515.9 (what my first one was), do not.
It's a shame, but there isn't really much you can do about it other than call and complain that it is a well documented problem, and hope they send you a better one.
It's frustrating for sure, but I still wouldn't trade this device for any other.
Also, forcing the PRL CAN ruin your sim card, but it's not like it's a guarantee. As far as I know though, there isn't really any benefit in taking the risk and trying since the device auto updates PRL.
Sent from my Galaxy Nexus using xda premium
Yep my baseband is I515.1 ...LAME guess im gonna go call VZW
Good luck buddy.
Sent from my Galaxy Nexus using xda premium
just as a reference, texts rely on cell signal, so if you dont have cell service but have wifi, texts wont send/receive.
called them and it turns out i'm on the very edge of two distant Cell towers one at 5miles and another at 7miles. Biggest issue is the terrain because I like in Southern PA there are a lot of mountains and hills which interfere. The Tech rep also mentioned something about the time of year going into play because of the amount of water in the surrounding area which he got from an engineer @ VZW.
In all honesty it sounds like they were feeding you a load of crap. Not that there's no truth to what they say, but if you had a different phone that worked in your home, but your galaxy nexus is not working? Then what the verizon representative was saying would not be aplicable.
Sent from my Galaxy Nexus using xda app-developers app
Yeah... That makes no sense at all man. It's just coincidence that 60% of Nexus owners have the same problem?
If you raise enough hell, the will send you another... Trust me.
Sent from my Galaxy Nexus using xda premium
Ysosrslawl said:
called them and it turns out i'm on the very edge of two distant Cell towers one at 5miles and another at 7miles.
Click to expand...
Click to collapse
You can confirm this based on using an app called OpenSignal (free from the market). One of the tabs in the app is "Map" and will show your current location, as well as the location of the tower your phone is connected to, with a red line between the two.
It's because it's SAMSUNG PEOPLE.
No one will admit if anyone has any experience with any Samsung device they should know compare an HTC or iphone or moto photon signal to any SPRINT SAMSUNG PHONE ITS NOT SPRINT.
It's the Samsung software or hardware that's been glitched since day one since the first epic
They all have weak signal u can compare a photon which is Motorola to this galaxy nexus
Galaxy s2, galaxy s3 any Samsung, WEAK SIGNAL PHONES, and not one person realizes this with comparing the experience of device to Device on the same network
. How can u get 5 constant bars on a photon or 2 or 3 on HTC evo or sprint I phone in the same area, but always 1 bar on Samsung phones All on the same network. ITS SAMSUNG SKIMPIN OUT ON THERE BUILD QUALITY whether hardware or software related, it pisses me off they persistently ROLL OUT brand new Devices all year and waist good phones cause they can't build a stronger signal phone.
So forget about complaining about signal issues it won't change until they figure the real reason out
Sent from my Galaxy Nexus using xda app-developers app
I have personally never had a signal issue, but I also have a baseband of .9. I feel this link gives a good insight of signal reporting on the GN.
http://rootzwiki.com/topic/25921-this-is-why-your-verizon-nexus-signal-sucks/
Ok, so I am on my 4th replacement Galaxy Nexus (CDMA/LTE) All of them are dropping 4G signal every 3 to 5 minutes, but sometimes will go as long as 30 minutes or an hour. Either way, there's WAY too many signal drops. And, for clarification, I don't mean low bars...I mean going from 3 or 4 bars to no connection with the "x".
My original one was I515.09. All of the replacements have been I515.10's. I know the .09 / .10 are the hardware versions (.09 make in Korea and .10 made in China I believe). My wife's does not have the problem (.09 version), my brother in law does not have the problem (.09 version) and the one in my local Verizon store does not have the problem (oddly, a .10 version).
Regardless of what Verizon and Samsung say, this is NOT a coverage issue; it is either a hardware issue or something in the software causing interference with the 4G radios (it doesn't affect 3G signals, only 4G).
The problem seems so prevalent that I decided to do a poll...who among you DO NOT suffer from the signal drop issue? And, if you don't mind, provide a little information if you don't care. I am doing this in hopes of figuring out if this affects all .10 versions (obviously it does not). And if you have a .10 and do not have the issue, I am trying to figure out what combination of roms, kernels, and radios are working for you. I know that none of the variables should affect the signal drop issue, but for some reason some kernels and radio combinations seem to do better than others..
Do you have the issue?
What is your baseband version (.09 / .10)
What rom are you using?
What kernel are you using?
What radios are you using?
Fellow GNex users,
I have been having this same exact problem, too. My original phone was a I515.09, purchased back in early May 2012. Unfortunately, that phone had separate issues with it and I had to send for a replacement. Here I am, two replacements later, and I am experiencing the same issues the OP has. However, with the second phone, I decided to try and isolate the problem, and in an effort to save people some time, I thought I would post what steps I have already taken to try and resolve this issue. The bottom line: I believe it is in fact a hardware-related issue with the newer phones released and/or some firmware issue that is impossible for a user to manipulate.
:::None of these solutions resolved the problem:::
Replaced both the battery and the sim card
Rooted the phone, replacing the bootloader with CWM and installing AOPK milestone-5 on 4.0.4 (full wipe)
Manually installed the latest 4.0.4 Radios (FC04/05)
Installed older Radios (EK04/06)
As for some .10 versions working, it seems there are a few .10's floating out there that have existed at the launch of the product. It must be an older version .10 that does not suffer the same hardware issues that all the new ones have. I have even heard, first-hand, of people purchasing brand new GNex's and experiencing this problem, too. Therefore, I think it extends beyond just a "replacement product" problem.
:::My Solution:::
After talking with a "level two" technician at Verizon who handles dispatching replacement phones, I have requested a notation on my account to send out a baseband version I515.09 (the technician had all .09's at his disposal at the facility, so he was certain there are some in stock, as well.)
I will update this thread after I receive my new replacement, most likely this Friday.
:::UPDATE:::
Just got off the phone with Verizon/Samsung and received some troubling news. According to Verizon, it is basically impossible to know what version they are sending you. As for Samsung, the representative said she is unaware of any problems of this magnitude with the Galaxy Nexus and does not see any updates to correct it in the foreseeable future.
Looks like we are up a creek on this one. It's a sad day, but getting a different phone as a replacement may be the only option we have.
:::FINAL UPDATE:::
Just got off the phone with Samsung. I wanted to call them directly to make sure this issue was reported. After some digging, the representative saw a ticket for a known issue with some versions of the Nexus where an error in the firmware keeps causing the modem to reset, thereby creating the constant dropped signals with 4g. There was no date scheduled for fixing this problem, but he mentioned the ticket saying it would ultimately be resolved by a firmware update over the network.
In the meantime, I did discover that the phone should function properly if you run it in CDMA mode only. I recommend moving to 3g for the time being until a patch can be pushed out to us.
I did but only at my house, where coverage blows. I got a free Airave, problem solved.
Never happens when I'm out and about or at work.
Sent from my Galaxy Nexus
Sprint, the Maybe Later Network
No signal issues here. CDMA/LTE.
Sent from my AOSP Android 4.1.1 Galaxy Nexus
I was having this problem a lot when I first got the device and was running the stock 4.0.4 and I'm on the .10 baseband. I tried a couple of the cm10 ROMs and the problem seemed to persist, but then I tried paranoid android and haven't really had an issue since. I found it to be rather odd, but so far so good since this flash.. keeping my fingers crossed that I didn't jinx something.
Sent from my Galaxy Nexus using xda premium
flashed paranoid android and I am still getting drops in 4g. lemon!
I wish I could vote twice. No I do not. .09 and .10 devices here.
Have not had any drop data yet, I just got my nexus about 4 weeks ago. I'm using the jelly belly rom.
Sent from my Galaxy Nexus using xda app-developers app
adrynalyne said:
I wish I could vote twice. No I do not. .09 and .10 devices here.
Click to expand...
Click to collapse
Where do you live? I'm coming over to steal one of them. I'll get away with it too because I'm going to bribe Mrs. Adrynalyne! :beer:
Sent from my Xoom using xda premium
I am on my second Verizon Galaxy Nexus. So far, 4G has been miserably bad here in Raleigh, NC - including right inside the Crossroads Mall Verizon company store where they swapped me a new one out for my current new one. They did that because I was going on a trip that afternoon and customer service could not get me a replacement phone in time. They checked the old phone's reception in the store and 4G came up, stayed connected for a minute or two, then dropped to an x without even going back to 3G. The salesguy told me he had never seen anything like that before and got me the replacement from stock. He said that 4G reception was perfect at this store, and smiled...
The new phone seemed better at first, but I had to go before I could really check it out. Then I was in a non-4G area during most of the next week and while only 3G was available the data connectivity seemed alright. Things did not look so good though when I got home to Raleigh after that. 4G never stays connected for more than a few minutes here now on this phone either. Locking it down to 3g seems to make it so at least 3g connectivity stays up reliable, but if it is set to Network Mode LTE/CDMA then it will stay briefly in 4G, maybe, and then drop to x and then maybe come back after a while to 3g, which is iffy. Meanwhile my wife's droid3 has a solid 3G connection and my tenant's S3 is solid 4G.
I tried the *#*#4636#*#* menu this afternoon and set the preferred network type to GSM auto (PRL) which is odd because my understanding it that this phone doesn't even have GSM hardware. That sets it into a 4G that seems to maybe stay connected better, maybe because it avoids switching to 3G as easily ?
I guess I will have to get another replacement and hope the new one has a .09 radio instead of the .10 radio like both have had before ?
I am wondering if this is a network type hand-off problem between 3G and 4G or something like that.
Glenn
I am on .10 and havent had an issue. I got my gnex last month with 4.0.4 installed and it was fine. I then flashed the AOSP JB rom from muzzy and its been working great too. Stock kernels and radios.
In NYC. Rev. 9. No signal dropping issues at all. Completely stock, locked boot loader.
Sent from my Galaxy Nexus using Tapatalk 2
Thanks for all the replies. Looks like there are some good .10 versions out there after all.
Quick update on mine...I'm on replacement #6...or is it #7?...I've lost count. But, I know I still have the issue.
A couple of weird things though...this most recent phone was made in Korea, not China. When I opened it up and saw that I just KNEW I had a .09 version. But, alas, when I turned it on it is indeed .10. I thought all ones made in Korea were .09 and ones made in China were .10, but that doesn't appear to be the case.
And, another weird thing, this new replacement has IMM76Q on it, not 76K. I find that interesting because 76Q hasn't been pushed OTA yet that I am aware of. I actually called Verizon again yesterday and had to go through the same old song and dance with the tech guy and one of the questions he asked me was the build number. When I told him 76Q he informed me that 76Q was not the most recent update and it should be on 76K ( ). I just LOVE knowing more about their devices than they do. I had to inform him that no, 76K is the most recent OTA, but 76Q is actually more recent, just not pushed out yet. He went on to accuse me of rooting my phone (which I haven't yet since it's going back...again) and installing 76Q on it.
I freaking HATE getting "specialists" who do not know what they are talking about. I know more about this phone than they do it seems.
FML
Glad someone brought this back up. I'm about at my wit's end, and am seriously considering their offer to send me a RAZR. Sure I can't hack it, but at least I will have a usable phone.
Just to reduce the repetetiveness I will say I ran whatever kernel came with the ROM I was using at the time. Also, I've not experiemented with the so-called "hybrid" radio sets. All 4 phones always experienced fairly weak signal when compared to my previous phone, an OG Droid. But then again my Droid could send a text message through 3 inches of steel when I was on a ship. My work is a fringe area, so I'm going to focus on the issues I have at home, where I usually get 3-4 bars. Located in Virginia, near Virginia Beach and Norfolk.
Original Phone (bought on release day):
Reception: No major reception issues.
HW Ver: i515.09
ROM: Stock unrooted, stock rooted, GummyROM, CM9 nightlies
Radios: EK02/EK05, EK04/EK06, FA02/FA02
Replacement Phone #1:
Reception: Can hold signal for an hour or so on average. 20-40 drops per day.
HW Ver: i515.09
ROM: Stock rooted, CM9 nightlies
Radios: EK02/EK05, EK04/EK06, FA02/FA02, FC04/FC05
Replacement Phone #2:
Reception: Could not hold signal for more than 5-10 minutes. ~150 drops per day.
HW Ver: i515.10
ROM: Stock rooted, CM9 nightlies
Radios: FC04/FC05
Had the SIM card replaced at this point, while I had replacement phone #2, but it didn't make any difference.
Replacement Phone #3:
Reception: Could not hold signal for more than 5 minutes. 200+ drops per day.
HW Ver: i515.10
ROM: Stock unrooted
Radios: FC04/FC05
Most recent phone (received it yesterday) also came with IMM76Q. Couldn't tell you what the other's came with. I did try turning off 4G about an hour ago, and haven't had a single signal drop since then. <sigh> I totally don't consider this an acceptable solution. Time to call VZW again!
I do not have signal drops.
Except some random 3G drops in the past day or so but I do think it's a result from a dirty flash catching up with me.
Other than that, no issues.
i515.09
I don't have signal drop issues.
Sent from my Galaxy Nexus using XDA Premium via Verizon Wireless
I'm on my second Gnex, with no reception issues. My first kept dropping signal at least twice a day. I exchanged it after about a week of having it.
Sent from my Galaxy Nexus using xda premium
My first one had that issue brand new out of the box. Got it replaced with my current one that works flawlessly. Its a baseband .10
Sent from my Galaxy Nexus using Tapatalk 2
Worst phone yet
I was having similar LTE drops with my Bionic (after I allowed the .905 OTA update). I ended up getting another Bionic and then another SIM. Didn't fix anything. It was obviously the latest build and god knows when the next Motorola update would be, so I got a GNex replacement. That was a mistake. I'm having worse issues with this phone than the Bionic. Can't hold a 4G signal to save my life. Heaven forbid I need to make a phone call, because that's unreliable also. VZW tier 2 tech said it's a known issue and an update is needed to fix it, but the ETA is unknown. She said some of them work and others don't, based on her own personal experience (her sister has a GNex). So I'm getting another Nexus to replace my replacement. We'll see if the next one is any better.
Current Specs:
i515.10 v.FC04/FC05
Stock Kernel 3.0.8-gda6252b
build IMM76Q
On .09 / LTE and been solid all around for 7 mo's. No matter the rom, version etc.