Hey guys i think ive got a problem, i have my a100 for a week now and i'm happy with it. But one time i used it, suddenly it reboots this was a few days ago. And just this moment i want to wake up it from sleep mode, but it was turned off, although it still has 50 % of battery. I think it's not that bad but i want to be sure that it is not a hardware problem. You have an advice?
Thanks
Try to reproduce the problem, and if you're able to, then just return it for a new one.
Wacko said:
Hey guys i think ive got a problem, i have my a100 for a week now and i'm happy with it. But one time i used it, suddenly it reboots this was a few days ago. And just this moment i want to wake up it from sleep mode, but it was turned off, although it still has 50 % of battery. I think it's not that bad but i want to be sure that it is not a hardware problem. You have an advice?
Thanks
Click to expand...
Click to collapse
honestly sounds like sleep of death...i had this with my first device..exchanged for a new one and havent had the issue yet. i have no idea what causes it...i spent plenty of time trying to adjust settings to fix it but couldnt. id suggest exchanging it bro
Sent from my A500 using xda premium
Thx for your replies i will give this device a few more days to test it. I cant reproduce the Problem.
Related
Hi guys,
I have a problem, hoping for some advice ^^
I sent my Desire for warranty repair, as the screen has been flickering. I know about the problem with SLCD filckering and it wasn't like that. It's like the whole screen gets bright and dark in high frequency (it's AMOLED). It first appeared like 2 months ago, for half an hour, and then it was back to normal. Then it appeared again 2 days before I sent it in. I've been emailed now, 24 day later, that they could not find the problem and that it's all working fine. I've even sent them a video of the problem. but it doesn't help them, and they'll send it back.
What am I to do? Send it in again as soon as i get it back, or wait another month for the problem to appear again, just to send it back again and to receive the same answer, when there is clearly something wrong? :S
Thanks for your help.
oh, and it looked like that nook color screen flickering.
EDIT: since the device was sent to repair before, to replace the non working camera, is it possible that there could have been some problem with connectors or is this strictly hardware (display) problem?
Could be a problem with anything. Could be the screen, could be the connectors, could be the cables, could be anything.
If the problem is a quick fix problem like a reboot then I don't see the point in asking HTC to do anything. If its a problem that is common, maybe every day then there is a point. If they can't find a problem, they can't fix it. They wont take your word for it unless they can confirm it. Parts cost money and they're not going to throw money away at the expense of customers words, otherwise everyone would be doing it.
Sent from CM7
The thing is that I even recorded while it was happening. And I did it because I knew there was a possibility they would not find nothing wrong with the phone. And it's not a quick fix problem, don't even know what caused it and made it stop (stock rom, factory reset, it was still happening).
Oh well, I guess I'll make another video as a proof and send it in again when the problem returns.
Thanks for the answer ^^
make sure auto brightness is disabled
cant u make them replace the screen somehow
Insureance ftw
Sent from CM7
Here, I've sent it in for repair again. By law, they have 45 day to repair it - if they don't, i get a new phone. The thing is, that if they don't find anything wrong with the phone (and they didn't find anything, as the problem appears once in a while), they have another 45 days if I send it in again.
Luckily, my mobile operator acknowledged my videos (can be seen: alenandrasic.com/desire.html) and gave them only 20 days to repair it, since it took them 25 days last time to find nothing.
So basically, I have to wait 15 more days. I guess i'm really unlucky, since i've been withouth my desire for 2.5 months in the 10 that i own it. Ah well, will post how it gets resolved ^^
Hi,
I have been suffering from this from about 3-4 months ago..
after few restarts the phone suddenly think that the date is january 6, 1980..
in about 2-4 AM..
It started at first when I went for a vacation to a different country and I thought maybe this change has messed him up.. but months have passed and probably alot of ROMs and kernals and radios have been changed but still, I run into this problem every few days when after a restart the phone thinks today is 32 years ago..
It only happens when I put the clock on "automatic"..
after it happens a "Hot-Restart" is enough to fix it.. but no less..
Is this familiar to anyone? anyone ever heard about it? if so please tell me what shell I do so?
If not, I can live with this problem..
Thank you,
Yarden.
Where did you buy the phone?
I don't know.. I bought it from a dude in my country.. how can I check it? And how difference does it make?
Sent from my Desire HD using xda premium
Doesn't really make that much difference but most cases of this I've heard happened to sprint and att users.
January 6th 1980 marked the use of the 1st GPS. Phones use it to automatically acquire date and time. That date is probably set by default. Uncheck automatic in date and time and it should be ok.
mcjordan92 said:
Hi,
I have been suffering from this from about 3-4 months ago..
after few restarts the phone suddenly think that the date is january 6, 1980..
in about 2-4 AM..
It started at first when I went for a vacation to a different country and I thought maybe this change has messed him up.. but months have passed and probably alot of ROMs and kernals and radios have been changed but still, I run into this problem every few days when after a restart the phone thinks today is 32 years ago..
It only happens when I put the clock on "automatic"..
after it happens a "Hot-Restart" is enough to fix it.. but no less..
Is this familiar to anyone? anyone ever heard about it? if so please tell me what shell I do so?
If not, I can live with this problem..
Thank you,
Yarden.
Click to expand...
Click to collapse
I met the 1980 issue too. But it only happenes when I change battery. Rebooting with the same battery would not trigger the problem on my DHD.
well for me its not every time I change battery its kinda randomly per ~5 times..
Isn't that bugging you every day to restart again, so you don't got solution?
You can try app clocksync.
Like hte previous post, there are apps that can fix this problem, check the market
Hello Guys,
so i got my new one x yesterday and im not very happy with it.
1. It does some random reboots, just lying around and reboots sometimes.
2. Phone "hangs up" with black screen and blinking buttons. As far as i know this is a "kernel panic"
This happened about 5 times now, last time as im writing this.
3. Battery drain is huge, seems like a result of the above problems. Android OS has about 90% battery usage and it dropped to 82% after 54mins without charging and just lying around.
On the both screens you can hopefully notice it, 26mins and it lost 10% battery.
After this kernel panic the battery drain changed and the Android OS stopped to drain so much battery.
This is the "out of the box" state of my phone. I changed nothing beside from charging the battery and installed some apps (normal stuff, angry birds and such).
Does someone have a idea about this? I hope or assume these a software related problems. But im not sure with the kernel panic thing can this be due to hardware issues? Should i ask for a replace?
You said you installed a few apps and games. Try going back to factory settings first, wait a while and see if the pattern repeats, if the phone behaves normally, then it must be something you installed, not all apps are optimised for ICS.
Good luck!
Dreist said:
Hello Guys,
so i got my new one x yesterday and im not very happy with it.
1. It does some random reboots, just lying around and reboots sometimes.
2. Phone "hangs up" with black screen and blinking buttons. As far as i know this is a "kernel panic"
This happened about 5 times now, last time as im writing this.
3. Battery drain is huge, seems like a result of the above problems. Android OS has about 90% battery usage and it dropped to 82% after 54mins without charging and just lying around.
This is the "out of the box" state of my phone. I changed nothing beside from charging the battery and installed some apps (normal stuff, angry birds and such).
Does someone have a idea about this? I hope or assume these a software related problems. But im not sure with the kernel panic thing can this be due to hardware issues? Should i ask for a replace?
Click to expand...
Click to collapse
check your kernel version pls
Ok thanks for your first impressions and help. Im trying the factory reset now.
I have done a screenshot of the kernel version.
First of all, and probably most important is to leave your phone charging for 6-8 hours without turning it on.
Then its spend the battery time where you do whatever it takes to.empty the battery completely until the phone is ready to shut down. Shut it down. Repeat charge process from above with device off. Turn it on and then you can be ready to test it for real. As far as reboots, you really should let the system settle down a bit. Give it a day or 2 without some extra heavy usage and I'm sure it will be just fine.
Sent from my HTC Desire HD using XDA Premium HD app
i hope this isnt a joke
joke or not, normal stuff apps can cause problems. the whole Android OS battery usage is because of apps you installed. it's a brand new phone and i wouldn't be too worried about it. i switched from Samsung to HTC because Samsung releases broken source code and doesn't seem like they really know how to do anything but stick hardware together. if i'm not happy with HTC, then maybe Motorola is making the next Nexus phone and i'll give that a try.
Please do keep us updated on how's everything working out ? Did the factory reset solved the issue? Hope this ain't an April fool joke ! Anyways hope everything goes well for you mate. Kept my fingers crossed on mine one x
So ok, i tried the factory reset twice. Seems Not to work atm. Im going to try it again. I hope Arhd and s-off is working soon
Im curios, maybe there are more ppl with this Problem after monday / tomorrow.
Ill keep you up2date.
Sent from my HTC One X using XDA
Return it.
There's no way a factory-reset device should be behaving that way. My guess would be hardware problems.
First wave of a new phone is always more risky, you can get a faulty device
catachresistant said:
Return it.
There's no way a factory-reset device should be behaving that way. My guess would be hardware problems.
Click to expand...
Click to collapse
Agreed, it sounds screwed to me.
I can't speak for the rest of the world - but I don't really know why people panic. If the phone ends up being unstable it's going back and they'll be refunding my contract - it's really that simple.
There was a similar problem on the original Desires. Linked to overheating especially with GPS.
djolebih said:
First of all, and probably most important is to leave your phone charging for 6-8 hours without turning it on.
Then its spend the battery time where you do whatever it takes to.empty the battery completely until the phone is ready to shut down. Shut it down. Repeat charge process from above with device off. Turn it on and then you can be ready to test it for real. As far as reboots, you really should let the system settle down a bit. Give it a day or 2 without some extra heavy usage and I'm sure it will be just fine.
Sent from my HTC Desire HD using XDA Premium HD app
Click to expand...
Click to collapse
I'm not going to say your wrong but could you post some evidence? Ok the first part is per the user manual so I will agree with that one. However there should be no need to empty and re-charge the battery should there? According to this site: http://batteryuniversity.com/learn/article/how_to_charge_when_to_charge_table Deep discharge wears the battery down. It also says no priming is needed.
Then the second point letting the system settle down? what? let what "settle down"? I don't even understand this statement. If you explain what you mean and again if you can provide some evidence that would be great. Thanks.
same problem
I experience the exact same problem. Random reboots and crashes.
What did you end up doing?
same problem too
Me too.
Get the phone for 2 days, and randoms reboots.
Get the same kernel that Dreist.
Try yesterday a factory reset, but no change.
I have the same problem. Constant reboots out of the blue. I'm back on my nexus which is super reliable. Probably gonna return it.
Got 3 reboots in a row yesterday but it was after flashing bricked kernel and battery under 23%, plugged the AC cable and no more reboots,perhaps the battery level is false with bricked kernel...
Just swapped mine out for a new one but now the new one has a yellowish screen. (sigh)
Hello, I have a CDMA GNex running build 36. At random points through the day I find my screen turning on because my phone thinks it is changing. The odd thing is its is not even plugged in. I just was wondering if you guys think it is a hardware issue or if it's just my ROM or Kernel. Any Tips on how to fix this issue are appreciated.
Thanks
Sent from my Galaxy Nexus using XDA
*UPDATE* Found that a battery pull solved the problem on my phone (or at least for now), never reverted back to stock. I had it charge for 20 or so minutes then unplugged the charger and it seemed to recognize it was no longer charging, thanks for the help again guys. If at first the battery pull doesn't work, wait a day and try it again (i pulled it 2 different days)
Any takers? If it is a hardware issue i want to fix it ASAP before my warranty is up!
I have it too, wipe doesn't help. I will try flash a stock rom..
dymex said:
I have it too, wipe doesn't help. I will try flash a stock rom..
Click to expand...
Click to collapse
i've found myself at 99% when it's plugged in and it won't charge anymore. not sure if it's a hardware thing or a rom thing. it's intermittent though... haven't found a fix yet...
Please share what you find out after you revert back!
Sent from my Galaxy Nexus using XDA
When the screen comes on, does it say "Charging"? I am using Text Plus for my messaging, and I had to uncheck a setting to turn on the screen when I received a notification. Are you sure it isn't an app that is turning the screen on?
tokuzumi said:
When the screen comes on, does it say "Charging"? I am using Text Plus for my messaging, and I had to uncheck a setting to turn on the screen when I received a notification. Are you sure it isn't an app that is turning the screen on?
Click to expand...
Click to collapse
Absolutely positive, when going into the battery stats, on the lock screen, and the icon on the top all show that the phone is charging, I seemed to notice it after I flashed the paranoid android ROM. Since then I have reverted back to AOKP and the issue is still there. I may restore stock, and if it persists I'll delete superuser APK. and run it over to Verizon while I still have the warranty. If anyone can tell me if is a hardware or software problem it would help me figure out the problem.
Sent from my Galaxy Nexus using XDA
Hydera5 said:
Absolutely positive, when going into the battery stats, on the lock screen, and the icon on the top all show that the phone is charging, I seemed to notice it after I flashed the paranoid android ROM. Since then I have reverted back to AOKP and the issue is still there. I may restore stock, and if it persists I'll delete superuser APK. and run it over to Verizon while I still have the warranty. If anyone can tell me if is a hardware or software problem it would help me figure out the problem.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
I've seen a similar issue where the device will not charge while connected to power. A reboot will resolve the issue but, for obvious reasons, this is less than optimal.
Is there any way to identify what application (since this only changed recently) might be causing the issue?
Thanks!
M
Oh come on!! Don't people use the search function anymore!?!? See http://forum.xda-developers.com/showthread.php?t=1676711 or the other 20-30 threads regarding this issue.
Basically, you need to replace your USB charging board, and Samsung will claim water damage and make you pay for the whole repair...
Let's say for just a second that I didn't run any searches (which I did, not only here but Google as well) and have misinterpreted issue (where the device stops charging after a few moments, but only when the OS is running) and it is actually a hardware issue, how does being condescending help or encourage others to post here?
Sorry, I'm not targeting you. I'm just not okay with people creating new threads instead of contributing in existing threads regarding the exact same issues.
MJMcMahon said:
Let's say for just a second that I didn't run any searches (which I did, not only here but Google as well) and have misinterpreted issue (where the device stops charging after a few moments, but only when the OS is running) and it is actually a hardware issue, how does being condescending help or encourage others to post here?
Click to expand...
Click to collapse
Problem solved (sorta) i called customer care and they said that it was a "common problem" and usually was a result of using a charger other than the one that came with the phone... Long story short they are sending me a new one, new post here if you are still in the helping mood (;
http://forum.xda-developers.com/showthread.php?p=26729008#post26729008
This issue just started happening on my Galaxy Nexus last week. I just called Verizon and explained what was going. I told the rep I hard reset the phone and it still occurs. He said it was a known issue and overnight ed a replacement. If you're having this issue Verizon seems very aware of it.
I had the same issue .... for me it went away with the newer CM builds [VZW].
Hydera5 said:
Hello, I have a CDMA GNex running build 36. At random points through the day I find my screen turning on because my phone thinks it is changing. The odd thing is its is not even plugged in. I just was wondering if you guys think it is a hardware issue or if it's just my ROM or Kernel. Any Tips on how to fix this issue are appreciated.
Thanks
Sent from my Galaxy Nexus using XDA
*UPDATE* Found that a battery pull solved the problem on my phone (or at least for now), never reverted back to stock. I had it charge for 20 or so minutes then unplugged the charger and it seemed to recognize it was no longer charging, thanks for the help again guys. If at first the battery pull doesn't work, wait a day and try it again (i pulled it 2 different days)
Click to expand...
Click to collapse
Mine just started doing this yesterday. Tried a couple of battery pulls but it still seems to think it's constantly charging. When it starts flopping back and forth between charging and discharging the phone becomes unusable. I'm just wondering if the battery pull was a permanent fix for you or did you have to send it in eventually?
hey guys, im new here but thought this would be the best place to ask.
i am having a problem with my lg g3 since i bought it, at first the phone would randomly turn off when using the camera and i would have remove the back cover and remove the battery for a few seconds just for it to be able to turn back on again, which as you can imagine with a brand new high end phone incredibly frustrating!!
a few months down the line i am having a different problem this time, whenever i have the phone on speaker phone in a call it does it again and instantly turns off. even if i take the battery out it doesn't come back on i have to leave the battery out for about a minute or 2 before it will switch back on. i have returned the phone on the first instance a week after i bought it but now i dont know what to do.. it seems it must be a widespread issue with the phone as i have gone through 3 of the same devices from the store and they all do it.
has anyone else had the same problem on here, and does anyone know the solution to it?
thanks so much for reading hope you have time to help me out as im not very experienced in phone issues.
ps these recaptcha are umm different shall i say.. ive been here for 5mins trying to get one correct am i being stupid?
Harry