[Q] Accidently dropping a call with your cheek - Desire HD Q&A, Help & Troubleshooting

Hello guys
Me and friends using DHDs are having the same problem.
Sometimes hangup the calls with cheeks or ear or ....
Especially it is annoying then you in rush with something, receive important call, hold your phone between shoulder and ear and .............. after some time you accidentally press END CALL button.
It is the biggest minus having touchscreen phone.
The thing is that screen turn offs after some time of talking but it turns on again as you are moving around.
Did anyone find out how to solve this misery?
Would be grateful.
Regards
Pashkustva

Sounds like an issue with the proximity sensor, if I hold mine wrong I tend to turn on loudspeaker with my face. It's tweaked in some of the ROM's I believe - are you running a ROM or still on Stock?

Hi, thanks for responce.
I have rooted sence 3.0 Rom by nitr0. But this problem is not dependant on my rom as before i had original virgin mobile branded rom and the problem still persists.
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By the way.
Are there any way of adjusting proximity sensor?
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Try this: http://www.xda-developers.com/android/proximity-sensor-re-calibrator-for-desire-hd/
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Thanks. Will give a try.
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Definitely a proximity issue. On CM7 I also had the issue of putting calls on hold with my cheek! You can remove the hold button in the call options.

yes. my screen turns off only when i close proximity sensor totally. though it should do it in a distance.

Unfortunately indigolemon's posted app does not work on my kernel. as my radio is 12.65.60.29_26.14.04.28_M. and Kernel 2.6.35.10.

theblackdog said:
Definitely a proximity issue. On CM7 I also had the issue of putting calls on hold with my cheek! You can remove the hold button in the call options.
Click to expand...
Click to collapse
In cm7, this accidental hold was a b**ch before i removed it; but it took me quite some time to figure it out
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Related

Call on hold issue

While talking to the phone if I receive an incoming call the screen will show me who's calling and provide options for answering (put on hold current call) or decline to answer.
Thing is that whatever I choose the phone will stuck for a moment and won't be able to answer the incoming call nor continue to talk to the current one. Anyone else experiencing the same.
I hope froyo fixes this.
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When I get a call in call waiting it shows on the screen but no call waiting alert beep.
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I have the same problem like thpoul.
I was thinking about factory reset since the problem showed up after few months from buying phone, but didnt do it yet.
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The problem is gone with Froyo.
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That's nice to know! Haven't tried it yet but I'll take your word for it.
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[Q] Screen not working

Hi. When I wake my Desire, the screen is blank. However, the 4 hard keys are lit up, and a tiny crack at the bottom of the screen is lit up. When I put my finger at the slide to unlock, there is a small vibration, indicating that the phone is responsive but not the display. Issue persists after taking out the battery and reinserting.
Thanks in advance.
You mean that your screen doesn't work at all, or at wake up only?
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I'm guessing that your screen is broken (not the touch panel, the actual screen) because mines dropped the other day and the same thing was happening so I replaced the screen and it works fine now
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dexter93 said:
You mean that your screen doesn't work at all, or at wake up only?
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Click to expand...
Click to collapse
It doesn't work at all.
soyef said:
I'm guessing that your screen is broken (not the touch panel, the actual screen) because mines dropped the other day and the same thing was happening so I replaced the screen and it works fine now
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Click to expand...
Click to collapse
Was it covered by your warranty? Where did you replace the screen?
Well if it didn't worked when you got the phone and/or you haven't messed with it (did not drop, change radio...) (eg. it stopped working one day) and the warranty is valid,I don't see why it shouldn't be covered..
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I didn't bother with the warranty, I just got it replaced at a local phone shop
You could just order a screen online and try it yourself but make sure you order the right screen
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The exact same thing happened to me too. It went into service, they've replaced the screen and the motherboard (wtf?), and now it's all ok, all of this free of charge. Don't bother buying the screen yourself, just go the easy way. It might take a bit longer, but it sure is cheaper.

Proximity Sensor

hi,
i have been trying to resolve this problem but i havent succeded :-(
my desire sensor isnt working right, when ever i get or set up a call - the screen turn off and doesnt turn back when i move to phone from my ear.
please help me.
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this happens to me, I just press the power button once. Maybe try calibrating it in the settings this might help? (i may actually take my own advice as well)
where is the callibrating in the settings? i didnt found it...
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k_ayal said:
where is the callibrating in the settings? i didnt found it...
Click to expand...
Click to collapse
Sorry just re-read my post, didn't mention what setting you had to calibrate.
In the Display settings under G-Sensor calibration. Make sure you place it on a flat surface.
i have tried it now but what is it to do with the screen sensor?
i havr just checked if it helps and it didnt :-(
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One thing I have always wanted to know.... just hot good is the Proximity Sensor on the device? i mean could you make a app that uses the sensor to locate large items in a room and distance to them or is it just a really naff sensor?
anyone can help please??
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microphone

anybody knw where the microphone or what ever it is called that sends the voice to the other party is located, i changed my lcd everything worked fine but people cant hear me if i call thm or they call me any help will be appreciated..thnx
It's the tiny hole at the bottom of the phone to the right of the microUSB port.
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try plugging headphones into yr phone, try to call someone. If they can hear you say it means that your microphone is broken.
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adilrenzu said:
anybody knw where the microphone or what ever it is called that sends the voice to the other party is located, i changed my lcd everything worked fine but people cant hear me if i call thm or they call me any help will be appreciated..thnx
Click to expand...
Click to collapse
what is the rom your using.
for some jelly bean roms are fixes for the microphone
minhnq2911 said:
try plugging headphones into yr phone, try to call someone. If they can hear you say it means that your microphone is broken.
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Click to expand...
Click to collapse
Yes the headphone is working which only means tht the microphone is broken.any idea how to replace the microphone???
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sashank said:
It's the tiny hole at the bottom of the phone to the right of the microUSB port.
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Click to expand...
Click to collapse
Yeah saw it.i think its broken hw do we change it. Its attached to the cpu
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Screen Goes Dark During Call

Has anyone ran into issue where you make a call screen goes dark like it's supposed to however if you want to end call screen won't come back on until call ends on the other side. So if person doesn't answer I have to wait till voice mail picks up and hangs up on me after it times out.
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dmehcg said:
Has anyone ran into issue where you make a call screen goes dark like it's supposed to however if you want to end call screen won't come back on until call ends on the other side. So if person doesn't answer I have to wait till voice mail picks up and hangs up on me after it times out.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Tried the power or the home button ?
Is your fone rooted ?
HyperDroidJBXv1.4 powered GT-n7100 nitro injected by RedPill ref.0.11 and pimped by Afroguide
It generally happens when I put it on my ear. Otherwise it is always on.
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Phone isn't rooted. I have tried to hit all the buttons including power to turn it back on after it dims out and still nothing. I'm thinking of doing business factory reset but I rather avoid it if I could.
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Maybe that's the end solution
Sent From Samsung's Galaxy Note II Using Internet
That's what I figure, thanks for feedback
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It happens when you place your finger or any part of the body near the sensor.
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Got a screen protect covering the proximity sensor? Yours might be too sensitive. I had the same problem with my n4. Solution was no protector or wait till dearth or whatever brand you use to not cover the sensor. That was the first and only phone I ever had that issue though.
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Did reset still same issue. I'll try without case, however I have had no issues with case till now.
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Also heard of this bug in a German Android forum: there have been some users reporting the same problem without screen protector or case. Still don't know why this happened but You're not the only one with this bug
Handschriftlich von meinem Note 2 gesendet
I too face this problm when on 4.1.1, temporary solution was using power button..
After update 4.1.2, problem gone!!
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I have this problem on my rooted 4.1.2 without any kind of cover.
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You can always go into the accessibility settings and set the phone to end a call when you hit the power button
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D3_ said:
You can always go into the accessibility settings and set the phone to end a call when you hit the power button
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Click to expand...
Click to collapse
Yesterday I wanted to read a numberplate from a picture to the person I was talking to. Had to text it to him later because the screen wouldn't turn on.
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It's really frustrating! Makes me not want to make any fone calls
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Enter *#0*# in the keypad to open the "test menu".
Press the Sensor tile and test your proximity sensor's function bij moving a finger over it.
If it does not change value from 0 to 1 and make the screen go green, your proximity sensor is likely to be broken.
Replacing the front camera (which houses the proximity senor) will then fix your problem.
dmehcg said:
Has anyone ran into issue where you make a call screen goes dark like it's supposed to however if you want to end call screen won't come back on until call ends on the other side. So if person doesn't answer I have to wait till voice mail picks up and hangs up on me after it times out.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
press the home button or power button
I went into store today to speak to a tech that used to work with when I was a sales rep @ sprint. He told he has seen issue a couple of times. He says when that happens its a sensor issue. More common with fones that where 1st shipped out. He could of replaced it if I wanted but he wanted to avoid giving me a refurb. He did a couple of tests and it's been working since. He suggested if it happens again to bring it back again.
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ronin1973 said:
Enter *#0*# in the keypad to open the "test menu".
Press the Sensor tile and test your proximity sensor's function bij moving a finger over it.
If it does not change value from 0 to 1 and make the screen go green, your proximity sensor is likely to be broken.
Replacing the front camera (which houses the proximity senor) will then fix your problem.
Click to expand...
Click to collapse
Works after a reboot. Seems to be the solution to every problem with that sensor.
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I admit this is sometimes frustrating for me too. I'm curious as to a quick fix.

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