Hi all...
For some reason, my device no longer shows on any of my computers, it only charges.
Drivers were installed and working the last time I connected it, but sometime between then and now it has stopped working. I've tried restoring a nandroid backup to a point I know it worked, tried manually enabling (it just says connect cable), tried to mount usb storage in recovery, tried multiple cables, etc... no go. Next I'll probably try flashing a custom rom, but I do not think that will work either.
Am I missing something? Any ideas? Or should I just return it as defective?
Thanks
Mael
Nobody? I'm surprised...
FYI, there was Kies update released recently that may update the drivers.
While connected to the computer using USB cable try manually configure your phone as the mass storage by going to System, Wireless and network, USB utilities.
did you enable mount USB?
have you tried on another computer? like on a Linux or Mac?
don't trust what windows tells you
Thanks for the replies. Tried all that...
Booted to recovery and mounted USB storage to, no go...
Tried on my laptop and my desktops at either of my offices.
Think I'm gonna return it as defective.
Sucks, cause now I have to set everything up again...
most likely the microUSB pins are out of place, loose or damaged
Related
I was trying to put the hum/hiss sound fix on my sd card and I cannot get my pc to connect via USB...
My wife has a TP2 and it connects fine...
I have tried with/without the sd card in, rebooted the pc and phone, rebooted the phone while connected to the pc.... nothing...
wtf...
anyone else with this problem?
PS... NRGZ28 had posted a very basic rom for booting to android back in Feb and it is now gone from hotfile. Anyone know of a quick boot into android?
- Try a different computer
- Try a hard reset
That are the first thing you should do.
Tried hard reset...
Dif PC is not an option at the moment... I have rebooted...
Just flashed the ROM (NRGZ newest, thank goodness I had it on my SD card) and I still cant get it to sync...
I have attached the USB error I am getting... (Win7, new install)
The phone is not asking if I want to active sync or use as storage???? wtf...
FarBeyond said:
Just flashed the ROM (NRGZ newest, thank goodness I had it on my SD card) and I still cant get it to sync...
I have attached the USB error I am getting... (Win7, new install)
The phone is not asking if I want to active sync or use as storage???? wtf...
Click to expand...
Click to collapse
Reboot your PC? lol bet your tried that already...
Try this:
settings > connections > usb to pc > and disable Faster Data Sync then try. This way uses the generic usb drivers and maybe it will connect.
That did not work...
How do I get my Win7 laptop to see the phone with Android on it?
FarBeyond said:
That did not work...
How do I get my Win7 laptop to see the phone with Android on it?
Click to expand...
Click to collapse
dont think thats working yet
Ya I don't think that works yet, it's tied to Android software drivers and the use of the USB port, since there is no drivers to control the port only to charge battery. Windows thinks there is something there, but the phones USB can't communicate back....I think this is the issue or at lease after playing around with it on my phone anyway
Not that it's a huge amount of help but might troubleshoot down to the hardware level...if you go into bootloader mode on the phone and connect to USB does it connect?
I don't think you should go that deep and dirty. My touch pro 2 works only with only 1 (non-HTC) cable of the 10 i have at home, all are the "standard" mini-USB but only one works flawlessly for communicating/flashing/syncing, the other cables either do the same error - device not recognized - or windows says that the device could communicate faster - and only copies files slowly.
All in all: you should simply check with another USB cable or if you have the factory HTC cable try it with that. I noticed that the cable i am using other than the HTC one is a very good quality thick (low-resistance and double-shielded) USB cable and it never failed on me.
One other thing you should definitely watch for: plug the USB cable into the motherboard USB port directly (on the back of the PC where you plug the keyboard, mouse etc.), sometimes PC cases with front panel USB outputs simply die, or are wrongly attached to the motherboard USB header and it can cause the aforementioned problems too, not to mention if it is wrongly attached it could harm your phone too.
I'm currently on DK28 and anytime I plug my phone into my computer via USB cord it just shows that it's charging. This is an issue since I would like to switch to EB13 and I need to be able to use Odin for the EB13 modem. I've tried uninstalling and reinstalling the Samsung drivers several times and not just on this computer, on two others that I have. I've also tried multiple usb cords and it's all the same thing. I've Googled the problem and everything I've tried has been useless to me, including the PDANet thing. So my question is is there any other way for me to be able to update to an EB13 rom without having to connect via USB? Or does anyone have any other ideas as to how I can fix this? I've been just using a microSD card adapter to put things on my SD for awhile now so that's never been a problem but I can't use Odin unless my computer recognizes my phone I guess.
HELP!!
Willieumm said:
I'm currently on DK28 and anytime I plug my phone into my computer via USB cord it just shows that it's charging. This is an issue since I would like to switch to EB13 and I need to be able to use Odin for the EB13 modem. I've tried uninstalling and reinstalling the Samsung drivers several times and not just on this computer, on two others that I have. I've also tried multiple usb cords and it's all the same thing. I've Googled the problem and everything I've tried has been useless to me, including the PDANet thing. So my question is is there any other way for me to be able to update to an EB13 rom without having to connect via USB? Or does anyone have any other ideas as to how I can fix this? I've been just using a microSD card adapter to put things on my SD for awhile now so that's never been a problem but I can't use Odin unless my computer recognizes my phone I guess.
HELP!!
Click to expand...
Click to collapse
Have you gone into settings, applications, development and unchecked USB Debugging?
I also have read numerous times where people have found the USB connector on the phone had something bent and was preventing a full good connection.
Good luck
You have got to be missing something drivers can be 32 or 64 bit make sure you have the right one for your computer. Is usb debugging checked in settings/app/development. Randy Shear has alot of step by step stuff for on youtube that might help
Yeah I have USB debugging checked and my computer is 64 bit which is also what my drivers are.
Turn off anti virus and dl driver again thats what I had to do. Reboot both devices also
Willieumm said:
Yeah I have USB debugging checked and my computer is 64 bit which is also what my drivers are.
Click to expand...
Click to collapse
UN checked?? if it is checked, you can't use mass storage
jdelano said:
UN checked?? if it is checked, you can't use mass storage
Click to expand...
Click to collapse
Tried that too and apparently that wasn't the problem. :\
I read where one person who was having something like this was told to turn their computer off; plug in the phone to the usb and turn the computer on and it worked.
Maybe try that?
I've had this problem, got real annoying after a while. I ended up reinstalling the drivers and turning off usb debugging and it would go into mass storage. Re enabled and tried again, and it continues to work.
Thanks for trying to help guys but unfortunately neither of those things worked either.
I had this problem. I flashed a different ROM (try downloading a new ROM from the phone) then flash it after following the appropriate instructions.
The ROM I had that problem with was Nebula ROM, I fixed it by flashing Bonsai v2.0.
Well I have now tried that as well and even that didn't work. This is so ****ing annoying.
Willieumm said:
Well I have now tried that as well and even that didn't work. This is so ****ing annoying.
Click to expand...
Click to collapse
Try flashing another ROM instead of Bonsai. I hate that you're stuck, but I'd try a few more ROMs before giving it to a Sprint Store.
I had this problem as well and did everthing mentioned here as well to no avail.
Now here's what worked for me.
First, install drivers on another pc (ensure that you connect, wait for drivers to load, disconnect and reconnect your phone at least twice..sometimes a takes a couple of connects to install the drivers fully).
Next use odin to flash DK18 stock firmware. When you connect your phone..suddenly mass storage will be back again. You can then load whatever firmware you wish.
This has worked on my phone and a friend's with the same issue.
I had this happen to me on 2 different machines:
- First time: A restart fixed it
- Second time: My phone didn't like the usb ports on my work laptop's docking station. The cable would only work with the actual laptop's usb port.
Hello all!
First: I promise I searched the forums and google as hard as I could!
I'm running AOKP JB with CWM, although the problem was present on stock ICS from T-Mobile.
Symptoms: Computer and phone will refuse to acknowledge any connection (nothing shows up in Device Manager), except the phone will still charge. If I do the "remove the battery with USB plugged in" trick, the first time I do it, it will recognize an unknown device, but kies and adb won't recognize it. If I unplug it and plug it back in, it'll go back to not acknowledging any connection.
I previously programmed it (when I was still running stock ROM) via ADB via WiFi, but I need to be able to use ADB via USB. Besides, I can't seem to get ADB over WiFi anymore.
When I plug it into a different computer (Win7), it will, however, recognize my phone.
Earlier this year, before I ever tried programming via WiFi, it connected to my Win8 machine with no problem. I don't think it's a problem with the wifi setup though because the ROM was reinstalled and of course I've restarted ADB in USB mode in the months since...
What I've tried:
Reinstalling Kies
Reinstalling Samsung USB drivers
[^]Restarting the ADB server
Updating ADB
Trying different USB cables
Trying different USB ports
Toggling USB debugging
Toggling MTP mode
The UART thing from the dialer
Restarting the phone and the computer (of course)
Checking to see if my computer's USB drivers need to be updated
The android terminal command "setprop persist.sys.usb.config mass_storage,adb"
Pulling and replacing the battery while connected via USB
Crying in a corner
If anyone can help me, it'd be greatly appreciated! I'm all out of ideas and Google is no longer helpful =/
try to uninstall the drivers that are present anything samsung related to your drivers ... then connect the phone and let the process do its thing if you have the samsung drivers saved on your PC and the drivers still aint working update the drivers and then manually click where the drivers are to install them and hopefully it will work and when you tried MTP is it the only option it gives you no storage or anything ??... and is usb debugging on when you are trying all this ??
krazierokz said:
try to uninstall the drivers that are present anything samsung related to your drivers ... then connect the phone and let the process do its thing if you have the samsung drivers saved on your PC and the drivers still aint working update the drivers and then manually click where the drivers are to install them and hopefully it will work and when you tried MTP is it the only option it gives you no storage or anything ??... and is usb debugging on when you are trying all this ??
Click to expand...
Click to collapse
I tried on my work computer that didn't have any samsung drivers and when the "unknown device" dialog popped up it didn't do anything or install anything, nor did it show up in Device Manager. Unplugging and replugging it back in did not reproduce the dialog box. Togged USB Debugging and still no dialog box saying it recognized it.
The thing with the samsung drivers is that they're self installing so even if it popped up in Device Manager, I wouldn't be able to manually update the drivers =/
I tried MTP both with and without USB Debugging, although it also gives the option for PTP.
At this point do you think I should unroot and go back to stock? It's not been recognized on three computers now! =[
Are you using the stock cable? My computer wouldn't recognize mine without it.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
foltz61 said:
Are you using the stock cable? My computer wouldn't recognize mine without it.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Both the stock cable and a generic cable.
Similar problem
Similar problem as the OP. And hi guys, it's nice to be on these forums.
My device, when I plug it in using the stock cable, doesn't even charge. It doesn't show up in device manager, nor does it give me a notification, or say it's unsupported and bear that yellow icon. I have tried using different USB ports, I have tried the toggling USB debugging, I have tried restarting phone, computer, and taking out battery. I have tried that PDA/MODEM dialer trick. I am using 4.1.2 Jellybean, not rooted. (that WAS my goal,, until I hit this roadblock) I have not connected it to the computer in the past, it's relatively new. I'm thinking the cable is bust.
Any suggestions would be appreciated. It charges fine through a wall outlet plug, be it generic or stock.
so guys ive come to a conclusion i think its something in the samsung usb cables try getting yourself a blackberry usb cable , TRUST ME !!! ever since i got my phoness etc... tablet and yadi yadi samsung usb cables have always seemed to give me problems i think its because they are multi data/charging cables and when using the blackberry usb cable i have never ever once encountered a problem with any of my phones sd/storage problems do yourself a favor and pick up one of those cables and you will be golden !! if not then i guess im the only lucky one :LOL here you go http://www.amazon.com/Blackberry-Travel-Adapter-Micro-Cable/dp/B004VMVSYK/ref=pd_sim_cps_2 5 bucks!
Edit also one more test boot into recovery and click in the advanced menu and see if mount usb works for you in recovery mode ??
FIX (try using a generic cable)
I actually solved it on my own! After borrowing a generic cable from a friend it booted up! The Samsung cable was just not doing its thing.
yeah im telling you those cables they provide are JUNK!!! i only use my samsung to charge because they do that well but data they are str8 CRAP!! glad you got it up and going
OP
Hope OP will have the same luck as me...pray to the Android gods...
Lol:thumbup:
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
When I plug my handset to ANY computer (with, without kies or drivers, it doesn't matter) the phone charges, but, nothing appears on the computer (no unknown device or recognizing the two drives of the phone, but not mounting them (as it did before)) on the phone.
The "USB" icon doesn't prompt and if I go to settings/wireless and network/ USB utilities, when I touch the USB mass storage button, it prompts me to connect cable, which is already connected.
-USB debug isn't activated (I've tried both)
When my phone is powered off and I start to charge it, the charging screen doesn't prompts, It just start booting.
I've tried different USB Cables.
The Phone is Official Stock Never Rooted (I discovered this trying to root it today)
Am I SOL if I want to root it without a working USB Data port?
Any ideas?
i would say make sure there's no dust/ buildup in the port. I had connection issues once to find a pocket lint cramed in there. next do all the other stuff. uninstall/reinstall drivers, diff usb port, diff pc, reboot. My symptoms were similar to yours but i was able to reboot into recovery/bootloader and use adb/fastboot no prob, so not sure. and I was already rooted/twrp recovery. might be worth it to try fastboot in bootloader just to be sure and get a recovery on it asap. If that works you should be able to recover stock or flash whatever, then test usb again in diff pc with fresh kies install. good luck.
Sounds like bad/improper USB cables to me, not all USB cables support data and charging, make sure you're using an official Samsung USB cable.
If you have a friend with a Samsung smart phone ask to try their cable.
So my phone was mounting fine on my pc, and then all of a sudden it wasn't. My Nexus 7 still mounts properly and accepts developer commands, but the m8 won't (yes developer settings is on).
I tried wiping and flashing a rom clean and it still doesn't work, charges fine though. Any advice?
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I'm having the same issue. Stock non rooted and it will not connect. I have tried it on other computers cables ports everything.
Art2Fly said:
So my phone was mounting fine on my pc, and then all of a sudden it wasn't. My Nexus 7 still mounts properly and accepts developer commands, but the m8 won't (yes developer settings is on).
I tried wiping and flashing a rom clean and it still doesn't work, charges fine though. Any advice?
Click to expand...
Click to collapse
You might try a different cord.
Open Device Manager in Windows and then plug the phone in. Do you see it in the list with a little yellow triangle? Do you see Android USB Devices listed?
OP after literally messing with various driver files, 8 usb ports and 2 laptops, I dug out my old box of cables and found a taped up, on its last limb OEM HTC EVO 4g (not lte the original) cable. This thing has been through the ringer. But its exactly what It needed. I figured with the 3 cable I had already tried this wasn't the issue, but have you tried using an OEM cable? I guess that is all that works. Good Luck
beamer1341 said:
OP after literally messing with various driver files, 8 usb ports and 2 laptops, I dug out my old box of cables and found a taped up, on its last limb OEM HTC EVO 4g (not lte the original) cable. This thing has been through the ringer. But its exactly what It needed. I figured with the 3 cable I had already tried this wasn't the issue, but have you tried using an OEM cable? I guess that is all that works. Good Luck
Click to expand...
Click to collapse
Still trying to get it to work, have tried 4 cables myself. I might just end up having to return the phone.... Fastboot works in bootloader
Art2Fly said:
Still trying to get it to work, have tried 4 cables myself. I might just end up having to return the phone.... Fastboot works in bootloader
Click to expand...
Click to collapse
Uninstall all HTC drivers and HTC Sync. Then connect the phone. DO NOT choose the option to automatically install any drivers.
Open Device Manager, find the phone. Select the option to manually pick the driver, and select the generic MTP device driver.
This is what worked for me, after countless attempts at re-installing various HTC drivers, different cables and ports, etc.
Bump. Still looking for answer to this. I have RUU'ed both to Sense and Google Phone editions and the problem still persists, the phone does not detect its connected to a computer and change to mtp accordingly. Only way I was able to get the RUU in there was through fastboot, which is again the only time I can access the phone through usb. Adb is no luck in either android or recovery.
Art2Fly said:
Bump. Still looking for answer to this. I have RUU'ed both to Sense and Google Phone editions and the problem still persists, the phone does not detect its connected to a computer and change to mtp accordingly. Only way I was able to get the RUU in there was through fastboot, which is again the only time I can access the phone through usb. Adb is no luck in either android or recovery.
Click to expand...
Click to collapse
Have you tried revoking the USB debugging authorization and then accepting the RSA fingerprint key again when connecting to PC?
Obviously it can't be an USB cable problem if you can connect to it in bootloader mode and use fastboot commands.
To clarify, the phone just charges when connected, it does not detect that it is connected to PC so debugging doesn't even trigger, neither does mtp. I don't even get the slow charging notification
Does it do the same when you plug it in and reboot the computer to "pick up" during boot up process? Or if you run a live CD? I never had an issue like that with my phone but I did have a similar problem with the USB external blu ray drive I bought some time ago. The pc just didn't detect it at all not on any of the ports until I rebooted my PC with the drive already plugged it and for some reason it picked it up. <Not a solution as I don't know what caused it to not be detected in the first place but still...
Not sure if it's an issue with the device(Phone for you, blu ray drive for me) or if it's a problem with the PC even though other things might still work for you as it definitely did for me(phone, headset, mouse, keyboard, usb extender + all the external hard-drives connected to it)...
Problem exists in all computers, Mac, pc, linux
Did you try what I suggest in Post #6 above?
This worked for me when I had the same issue. adb and fastboot would work, but it would not mount MTP.
And just in the last day or 2 I helped someone else with the same issue and fix.
The phone doesn't show up in device manager.
Have you modify the Kernel? (Applying some settings for example)
I browsed over the web for this issue and found some people with the same problems. They solved by removing the settings applied on the kernel or flashing a new one.
I've flashed various kernels and ruu, still same result
Still looking for help