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hey everyone! new to the forum. needed help bad.
i have been running CM 10.2.0 for awhile now, pretty much since it was released without any issues. yesterday for whatever reason while surfing the net my phone restarted. now it keeps restarting every 15-20 secs. my main concern at this point is saving my photos before i reset my phone and start from scratch. any ideas as to how to back up photos?
some notes on my rebooting condition.:
phone keeps rebooting even when booted up in safe mode.
-in safe mode i do have more time before it reboots itself
phone does not reboot itself when in bootloader mode or recovery mode
i tried to back up to sdcard while in recovery mode but it fails when it tries to back up data. i also tried using nexus root toolkit but to no avail.
any help would be much appreciated. feels weird to not have a phone.lol. thanks in advance
lilzed_747 said:
hey everyone! new to the forum. needed help bad.
i have been running CM 10.2.0 for awhile now, pretty much since it was released without any issues. yesterday for whatever reason while surfing the net my phone restarted. now it keeps restarting every 15-20 secs. my main concern at this point is saving my photos before i reset my phone and start from scratch. any ideas as to how to back up photos?
some notes on my rebooting condition.:
phone keeps rebooting even when booted up in safe mode.
-in safe mode i do have more time before it reboots itself
phone does not reboot itself when in bootloader mode or recovery mode
i tried to back up to sdcard while in recovery mode but it fails when it tries to back up data. i also tried using nexus root toolkit but to no avail.
any help would be much appreciated. feels weird to not have a phone.lol. thanks in advance
Click to expand...
Click to collapse
Hate when a rom just goes bad for some reason.. Could you supply the error messages you get when your backup fails? I'm guessing it might have to do with file names having weird symbols. Also you might want to backup different folders of your sdcard at a time to avoid failure; i.e., "adb pull /sdcard/Download <some_directory_on_computer>".
7175 said:
Hate when a rom just goes bad for some reason.. Could you supply the error messages you get when your backup fails? I'm guessing it might have to do with file names having weird symbols. Also you might want to backup different folders of your sdcard at a time to avoid failure; i.e., "adb pull /sdcard/Download <some_directory_on_computer>".
Click to expand...
Click to collapse
thanks for the reply. system backup finishes then it goes to back up data. after while it says that there's an error making backup image of /data
is it possible to just to use command prompt to just pull my pictures? would it just be adb pull /sdcard/dcim <some directory>?
also for some reason i am unable to communicate with my phone using adb prompts. yesterday i typed in adb devices and my phones serial number would come up as connected. today under "list of devices" its just blank....not sure what to do.
UPDATE: i was able to get my pictures off of my phone. i launched CMD through the nexus toolkit and it seemed to detect my phone.
i flashed my phone back to stock using the toolkit. for some reason after everything was said and done my phone wasnt actually set back to stock. my phone still has all my apps etc. it still restarts every few seconds.
i tried a couple force flashes using the toolkit again but still same phone. nothing has changed or been fixed. not really sure what my next plan of attack should be. any guidance is very much appreciated.
lilzed_747 said:
UPDATE: i was able to get my pictures off of my phone. i launched CMD through the nexus toolkit and it seemed to detect my phone.
i flashed my phone back to stock using the toolkit. for some reason after everything was said and done my phone wasnt actually set back to stock. my phone still has all my apps etc. it still restarts every few seconds.
i tried a couple force flashes using the toolkit again but still same phone. nothing has changed or been fixed. not really sure what my next plan of attack should be. any guidance is very much appreciated.
Click to expand...
Click to collapse
Glad to hear you got your pictures off. As far as wiping your phone. If you got everything off your sdcard that you want, you can do a fastboot wipe.
-press volume up + volume down + power to get to fastboot mode
-connect the phone to your computer and enter in the command window "fastboot devices" to see if it's connected
-enter "fastboot -w" to do a full erasure of the phone's /data partition
Then use nexus toolkit, recovery, or fastboot to flash a new rom from there. This has saved me in the past in a similar situation. Definitely make sure you have everything off your sdcard you want to keep before trying this though.
7175 said:
Glad to hear you got your pictures off. As far as wiping your phone. If you got everything off your sdcard that you want, you can do a fastboot wipe.
-press volume up + volume down + power to get to fastboot mode
-connect the phone to your computer and enter in the command window "fastboot devices" to see if it's connected
-enter "fastboot -w" to do a full erasure of the phone's /data partition
Then use nexus toolkit, recovery, or fastboot to flash a new rom from there. This has saved me in the past in a similar situation. Definitely make sure you have everything off your sdcard you want to keep before trying this though.
Click to expand...
Click to collapse
thanks so much for the help so far. unfortunately everything you have told me so far has not worked.lol. i followed the steps like u said but the phone just stays on the "google" screen after i install a stock rom. left for 2.5 hours in hopes of it doing its thing.lol. had to pull battery and start it up. nothing changed, phone still restarts i also tried using toolkit to flash stock + unroot (both in bricked mode and normal mode), flashed zip stock images and installing in recovery mode. i also used CMD to push stock images to my phone and installing but still nothing.
i also followed the instructions extactly on this forum http://forum.xda-developers.com/showpost.php?p=34552123&postcount=1
all of the steps successfully completed but after a reboot my phone was left unchanged.
i may have screwed up my description of the problem earlier. the phone restarts after my phone stop responding/freezes. i also find that there almost always is a program that stops working. i find handcent sms is having the most errors. tried to uninstall but phone freezes. tried in fastboot/adb but nothing happens.
thanks again for the help so far.
Please help. This is a serious matter for me.
Started having this problem at February 14th, 02.10 AM.
Have been looking for the answers in the Oppo Forums too but still got no answers.
Okay, I have a habit, which is moving all of my applications from my internal storage to my external SD card, after I let those applications doing their functions and programs and features and so on for a while. It's not a big deal for me to set up my phone again after I restarted it, and usually it works perfectly. Just restart and I would get to operate my phone again. However, this time, I got a bad luck. The worst one, considering the fact that I'm all-around-gadget.
Here's the results I got from reading a lot of threads (not only from this forum and OPPO forums):
OPPO Swype Keyboard has stopped working? Really?
After restarting my un-rooted Find 7 (9076), I cannot type the password on my lock screen. Like any other Android devices, it would always come back to it's system or default applications, I knew that fact. But this time, when I touched the blank space to type my password, nothing came out. No OPPO Keyboard, which happened to be OPPO's default keyboard. No other keyboards. None at all.
So, I cannot do one single thing to my phone except just turn it on and stared at it like a complete idiot.
Then I decided to turn my phone off and turn it on again after a while.
But still, the same thing happened. No keyboards.
That time, I decided to turn off my phone again and pulled out the battery and my external SD card.
After putting the battery back (External SD Card was still outside), and turned it on again, the same thing still happened.
Sliding my fingers up and down, nothing happened. The touchscreen was still there, showing me my date and time even though I was sliding my fingertips up and down.
Not too long after, I felt my phone got warmer and warmer. I tried double-clicking the home button, which I already set to unlock the lock screen, was also useless. The screen was still black and locked. When it got over-heating, automatically I pulled out the battery without even turning off the phone.
That one was my fault. I knew, and well, honestly speaking, this is the first time I'm in this kind of situation. In the past, my Find 7 would just suddenly restarted itself then everything went back to normal, but not this time.
And here's the beginning of my Fastboot Loop.
Fastboot Loop on un-rooted device
After pressing the Power button and the Volume Up button at the same time, it would bring you to the Recovery Mode. When I did that to my Find 7, it brought me to a black backgrounded screen with cute OPPO mascot and some Hanzi (Chinese handwritings). Picture attached.
I tried to wait for 2-3 hours and found nothing happened.
Pulling the batter out and putting the batter back would do the same.
In other words, I am not able to gain access to my Recovery Mode.
Why didn't bring the phone to the service centre?
I thought about this already.
When I tried to connect my phone to my pc, it can detect the phone but cannot access the files because the phone was still locked with the password.
Usually, the service centre requires us to unlock the phone if there's a problem with it, right? In my cases, yes.
I was searching all night to find out the answers.
I found some threads about the Fastboot Loop thing and etc, but they are only for rooted devices.
I'm using:
OPPO Find 7 (9076)
Color OS 2.0.5i Beta
Android KitKat 4.4.2
Device is not rooted, still original.
Still dealing with the same problem until now (the time I post this thread).
Anyone has solved this problem and guide me step by step to finish this?
daiichi said:
Please help. This is a serious matter for me.
Started having this problem at February 14th, 02.10 AM.
Have been looking for the answers in the Oppo Forums too but still got no answers.
Okay, I have a habit, which is moving all of my applications from my internal storage to my external SD card, after I let those applications doing their functions and programs and features and so on for a while. It's not a big deal for me to set up my phone again after I restarted it, and usually it works perfectly. Just restart and I would get to operate my phone again. However, this time, I got a bad luck. The worst one, considering the fact that I'm all-around-gadget.
Here's the results I got from reading a lot of threads (not only from this forum and OPPO forums):
OPPO Swype Keyboard has stopped working? Really?
After restarting my un-rooted Find 7 (9076), I cannot type the password on my lock screen. Like any other Android devices, it would always come back to it's system or default applications, I knew that fact. But this time, when I touched the blank space to type my password, nothing came out. No OPPO Keyboard, which happened to be OPPO's default keyboard. No other keyboards. None at all.
So, I cannot do one single thing to my phone except just turn it on and stared at it like a complete idiot.
Then I decided to turn my phone off and turn it on again after a while.
But still, the same thing happened. No keyboards.
That time, I decided to turn off my phone again and pulled out the battery and my external SD card.
After putting the battery back (External SD Card was still outside), and turned it on again, the same thing still happened.
Sliding my fingers up and down, nothing happened. The touchscreen was still there, showing me my date and time even though I was sliding my fingertips up and down.
Not too long after, I felt my phone got warmer and warmer. I tried double-clicking the home button, which I already set to unlock the lock screen, was also useless. The screen was still black and locked. When it got over-heating, automatically I pulled out the battery without even turning off the phone.
That one was my fault. I knew, and well, honestly speaking, this is the first time I'm in this kind of situation. In the past, my Find 7 would just suddenly restarted itself then everything went back to normal, but not this time.
And here's the beginning of my Fastboot Loop.
Fastboot Loop on un-rooted device
After pressing the Power button and the Volume Up button at the same time, it would bring you to the Recovery Mode. When I did that to my Find 7, it brought me to a black backgrounded screen with cute OPPO mascot and some Hanzi (Chinese handwritings). Picture attached.
I tried to wait for 2-3 hours and found nothing happened.
Pulling the batter out and putting the batter back would do the same.
In other words, I am not able to gain access to my Recovery Mode.
Why didn't bring the phone to the service centre?
I thought about this already.
When I tried to connect my phone to my pc, it can detect the phone but cannot access the files because the phone was still locked with the password.
Usually, the service centre requires us to unlock the phone if there's a problem with it, right? In my cases, yes.
I was searching all night to find out the answers.
I found some threads about the Fastboot Loop thing and etc, but they are only for rooted devices.
I'm using:
OPPO Find 7 (9076)
Color OS 2.0.5i Beta
Android KitKat 4.4.2
Device is not rooted, still original.
Still dealing with the same problem until now (the time I post this thread).
Anyone has solved this problem and guide me step by step to finish this?
Click to expand...
Click to collapse
boot into recovery and format the phone, this should fix it. If you want to backup your data, just boot into fastboot, connect phone to pc, run fastboot command from sdk tool, push custom recovery, flash twrp, make nandroid backup, fomat phone along with all the storage and then flash oppo stock rom (you need to download) or any other custom rom with gapps. To restore use nandroid manager, do not restore system files if you are flashing custom rom.
treacherous_hawk said:
boot into recovery and format the phone, this should fix it. If you want to backup your data, just boot into fastboot, connect phone to pc, run fastboot command from sdk tool, push custom recovery, flash twrp, make nandroid backup, fomat phone along with all the storage and then flash oppo stock rom (you need to download) or any other custom rom with gapps. To restore use nandroid manager, do not restore system files if you are flashing custom rom.
Click to expand...
Click to collapse
Thank you for your help Sir.
But, my Find 7 already operated normally again since I left it for a few days uncharged and off.
Then I got into Recovery Mode by pressing Power button and Volume Down button (not Volume Up button) while in the middle of my fast-boot loop.
It worked. I could gain access to ColorOS Recovery Mode.
So, I reset my Find 7, then re-installed my applications and everything again.
Thank you for answering!
Dear Nexus 5X users,
I would like to share my success story to booting up the bootlooped Nexus 5X. My phone was bootloader locked when the bootloop happened. After searching threads for hours, I found out I had to unlocked the bootloader. And the only way to do that is to go to the developer's option and change the OEM bootloader setting. But, it seems impossible to do that when I am having the bootlooping.
From one of the thread, I saw that one person used a hair dryer to heat up his phone, then the phone booted up normally. So, I also tried to heat up my phone. Following is how I did that. It only took ~10 minutes.
I put my phone on top of my electric radiator. The phone has a cover, so it kinda helps not to burn my phone. After 5 min later, I turned on my phone. It rebooted 2-3 times, then magically it booted up normally. So, I quickly activated developer's option and switch on the OEM bootloader unlock option.
Now, I just installed TWRP and one of the 4core kernel. It is booting normally. I hope this is helpful for someone who is in my position.
If this is not an appropriate new thread, or there is a better thread I can post to, let me know.
Man, I am in a somewhat similar situation. Was running PureNexus ROM, when suddenly got BLOD. In my desperation, I wiped data clean as soon as it booted into TWRP after a million tries. Now device won't go beyond Google logo, and the bootloader (fastboot) mode is not being detected in PC
I tried all driver installation methods, but the culprit is incorrect device ID being shown to my PC - USB\VID_0000&PID_0002\5&ECB7860&0&9 (unknown usb device - device descriptor request failed)
What do I do? I can heat up the phone but will have to continue doing it till the first boot after data wipe finishes, which can be like 10-15mins, which sounds risky.
UPDATE:
My situation was peculiar, because I had wiped the /data partition when the device was already bootlooping (managed to boot into TWRP after cooling the phone and wiped /data in my infinite wisdom). After that, I was still stuck in BLOD, except one change - PC was no longer recognizing the device in fastboot (see the hardware ID I mentioned above).
How it fixed it:
Removed the case, and heated up my phone with a hair dryer for 5min
Booted it up, it was stuck on Google logo for a fairly long time before bootlooping, as compared to earlier. My guess - it was trying to load system files, which wasn't happening when the phone wasn't heated up.
Now I booted into bootloader and PC was able to recognize the device in fastboot mode.
Finally I was able to flash the moded boot.img files to disable bigger cores and my 5X is back to being my daily driver.
Hello,
my wife got a S21 FE (SM-G990B/DS VD2). Yesterday it started to reboot over and over out of a sudden, showing the samsung logo first, followed by the knox logo, then shutting off and on again. Tried several guides to enter Recovery or Download Mode. The only thing that worked was entering download mode by pressing Vol up, down and power while a USB-Cable is plugged in, but as soon as i press the vol up button to pass the "warning screen", it shows some phone specs for a couple of seconds, shuts off and starts bootlooping again. After some hours, the phone once entered recovery mode when it lied next to me for about an hour. Tried to wipe cache, but just got an error I can't remember right now. Hoped it fixed itself when it made it to recovery and just rebooted to see if it works again, but then it just keept bootlooping again.
Since then I couldn't figure out why it once booted to recovery on it's own nor why I can't force it to enter recovery by pressing vol up + on.
Still hope it's just a faulty update or bug, but feels very much like it's a hardware related issue. Replacing the phone won't be an issue, but I'd really want to save data on the phone as my wife didn't make any backups and really wants to keep the photos.
As I just found guides that included recovery or DL-Mode, which are both no valid options for my case, I'd be thankful for any ideas to fix the phone or at least gain access to files before replacing it.
So.. did anyone come across similar issues and found a solution to revive the phone or are there any "unpopular" ways to recover samsung phones out of this state?
Edit:
Turned off completely overnight, booted once to system, looped again and now it's working like nothing ever happened. Got no clue what caused it or why it is working again. Saved everything for the case it happens again.
Wouldn't trust that device anymore, but my wife wants to keep it.
¯\_(ツ)_/¯
I would just like to reply here and add my own potential fix and also would like confirmation that it would work.
So I have a SM-G996B in a boot loop which returns a 'fs_mgr_mount_all' error. Possible to reboot into recovery mode, cleared cache and restarted bootloader etc with the same boot loop. Powered off and connected to PC for Download mode for ODIN recovery but upon pressing volume up, it then restarts again so Download mode recovery is impossible.
I know however that Developer options and USB debugging was enabled on the device as well as unlocked boot loader. I was able to download the correct original stock OS based on the PDA , CSC and Android version.
I have then installed the latest ADB software on my PC and Samsung USB drivers.
By then rebooting into recovery mode, I have the option of 'Apply update from ADB'. I have then confirmed the device connects using the ADB devices command.
I would like to clarify one thing however. I want to keep the user data at all costs. By using the stock firmware and renaming as update.zip, will it use the HOME_CSC and not the CSC file? If not would it work if I open the zip and remove the CSC before re-zipping to make sure?
Thanks
Reebee said:
Hello,
my wife got a S21 FE (SM-G990B/DS VD2). Yesterday it started to reboot over and over out of a sudden, showing the samsung logo first, followed by the knox logo, then shutting off and on again. Tried several guides to enter Recovery or Download Mode. The only thing that worked was entering download mode by pressing Vol up, down and power while a USB-Cable is plugged in, but as soon as i press the vol up button to pass the "warning screen", it shows some phone specs for a couple of seconds, shuts off and starts bootlooping again. After some hours, the phone once entered recovery mode when it lied next to me for about an hour. Tried to wipe cache, but just got an error I can't remember right now. Hoped it fixed itself when it made it to recovery and just rebooted to see if it works again, but then it just keept bootlooping again.
Since then I couldn't figure out why it once booted to recovery on it's own nor why I can't force it to enter recovery by pressing vol up + on.
Still hope it's just a faulty update or bug, but feels very much like it's a hardware related issue. Replacing the phone won't be an issue, but I'd really want to save data on the phone as my wife didn't make any backups and really wants to keep the photos.
As I just found guides that included recovery or DL-Mode, which are both no valid options for my case, I'd be thankful for any ideas to fix the phone or at least gain access to files before replacing it.
So.. did anyone come across similar issues and found a solution to revive the phone or are there any "unpopular" ways to recover samsung phones out of this state?
Edit:
Turned off completely overnight, booted once to system, looped again and now it's working like nothing ever happened. Got no clue what caused it or why it is working again. Saved everything for the case it happens again.
Wouldn't trust that device anymore, but my wife wants to keep it.
¯\_(ツ)_/¯
Click to expand...
Click to collapse
Similar issue with same phone. In a bootloop after trying to root. None of the button combinations have worked for me, for the past several days.
Tried powering the phone off for the whole night.
When connected to the PC shows phone is in recovery mode via adb (blank screen though).
Want to know how to get into DL-mode, guaranteed.
Got to DL mode by pressing vol up + down + power + usb cable connected in PC and phone. However, couldn't do anything there, but maybe you can
Also, phone is still working and I still have no clue what was the problem and what fixed it.
Hi All,
Apologies if this has already been covered somewhere but I've been scouring the internet for most of the day and come up with nothing.
tldr: My Pixel 6 Pro has been running absolutely fine for 9 months, no issues what so ever through all the automatic updates, I powered it off this morning to apply a new screen protector went to turn it back on and its been stuck in fast boot since with every option that can be selected returning to the same screen. Not been fiddled with, no root nor boot loader unlock.
Simply turned it off put the screen protector on turned back on and it has been stuck in fast boot ever since with a list of things below I have tried;
Restarted, no change straight back to fastboot.
Recovery Mode, no luck same as 1.
Rescue mode and using googles update/repair tool, cannot connect result is the same as number 1.
Restart bootloader, no luck same as 1.
Flashed barcode setting on and off (i know), device state & NOS Production some times change see non error image.
Flashing via android flash tool, boot loader locked wont allow. 'error getting device locked state -1'
Using force options confirms bootloader needs unlocking.
Connected to fastboot.exe on pc.
fastboot devices, correctly recognises the device is connected.
fastboot set_active a, FAILED (remote: 'error getting device locked state -1') message.
fastboot set_active a --force, same as above.
fastboot set_active other, same as above
fastboot reboot --slot a, accepts command with slower restart than normal but reverts to b.
fastboot getvar all, works list in attachments if its is of any interest.
Details of the device,
Contract device from O2 so probably vendor locked.
Was working fine but the past week or so there have been occasions where it wouldn't accept a correct pin, then would after about 5-6 attempts then be fine some time. I didn't pay it too much thought at the time as nothing seemed off and fingerprint was always fine but seems more relevant now.
I'm not enrolled for the beta.
I haven't tried to root or unlock the bootloader.
For the first time I've been pretty boring with a phone and haven't fiddled with a thing.
I don't think I've even had the dev options menu opened on it.
I refuse to believe its bricked itself for no apparent reason but google seems to be failing me or I must be looking for the wrong thing. There must be something I can do via fastboot surely given that it has got some form of communication?
If anyone has any further suggestions it would be much appreciated before I go down the return/replace route.
I assume you didn't have OEM Unlocking enabled before this happened. Without an unlocked bootloader, there is nothing you can do to fix it, because the bootloader will reject any of the necessary commands to reflash the device. If you're still under warranty, seek warranty repair; this is going to require replacing the mainboard, because no one has the necessary tools to perform a low level reflash.
If the bootloader was unlocked, fixing this would be fairly simple because you'd just have to reflash the boot image. But, as I described above, a locked bootloader rejects all the commands that would help in this situation, and there is no way to unlock the bootloader if OEM Unlocking was not enabled.
dch29 said:
Hi All,
Apologies if this has already been covered somewhere but I've been scouring the internet for most of the day and come up with nothing.
tldr: My Pixel 6 Pro has been running absolutely fine for 9 months, no issues what so ever through all the automatic updates, I powered it off this morning to apply a new screen protector went to turn it back on and its been stuck in fast boot since with every option that can be selected returning to the same screen. Not been fiddled with, no root nor boot loader unlock.
Simply turned it off put the screen protector on turned back on and it has been stuck in fast boot ever since with a list of things below I have tried;
Restarted, no change straight back to fastboot.
Recovery Mode, no luck same as 1.
Rescue mode and using googles update/repair tool, cannot connect result is the same as number 1.
Restart bootloader, no luck same as 1.
Flashed barcode setting on and off (i know), device state & NOS Production some times change see non error image.
Flashing via android flash tool, boot loader locked wont allow. 'error getting device locked state -1'
Using force options confirms bootloader needs unlocking.
Connected to fastboot.exe on pc.
fastboot devices, correctly recognises the device is connected.
fastboot set_active a, FAILED (remote: 'error getting device locked state -1') message.
fastboot set_active a --force, same as above.
fastboot set_active other, same as above
fastboot reboot --slot a, accepts command with slower restart than normal but reverts to b.
fastboot getvar all, works list in attachments if its is of any interest.
Details of the device,
Contract device from O2 so probably vendor locked.
Was working fine but the past week or so there have been occasions where it wouldn't accept a correct pin, then would after about 5-6 attempts then be fine some time. I didn't pay it too much thought at the time as nothing seemed off and fingerprint was always fine but seems more relevant now.
I'm not enrolled for the beta.
I haven't tried to root or unlock the bootloader.
For the first time I've been pretty boring with a phone and haven't fiddled with a thing.
I don't think I've even had the dev options menu opened on it.
I refuse to believe its bricked itself for no apparent reason but google seems to be failing me or I must be looking for the wrong thing. There must be something I can do via fastboot surely given that it has got some form of communication?
If anyone has any further suggestions it would be much appreciated before I go down the return/replace route.
Click to expand...
Click to collapse
Kind of sounds like a stuck hardware button, either power and volume that's makes the phone think you are holding down buttons during boot to get into bootloader
Can you press the power button to start the system? If not, try this (it may be useful, but it may get worse, please be cautious) Hold on power button and volume down at the same time for 45s, When you press 30 seconds, the screen should turn off and restart to this interface. Then do it again as above, when it restarts to the interface again, try to press the power button to enter the system.translate form Chinese(simplified)_Google
Juuuuune said:
Can you press the power button to start the system? If not, try this (it may be useful, but it may get worse, please be cautious) Hold on power button and volume down at the same time for 45s, When you press 30 seconds, the screen should turn off and restart to this interface. Then do it again as above, when it restarts to the interface again, try to press the power button to enter the system.translate form Chinese(simplified)_Google
Click to expand...
Click to collapse
Thanks but no change sadly, still completely booked.