Google Voice Issues? - Samsung Galaxy Nexus

So I use Google Voice for my voicemail on my Galaxy Nexus. It worked perfectly fine in my Nexus One. People would call, get my voicemail, and would be able to leave a message that would show up in the Google Voice app. But since I switched to my Galaxy Nexus, I switched the setting to use Google Voice and now when people call and it should go to voicemail, instead they get a message saying I'm unavailable, then it hangs up. I'm on AT&T in the US with a yakjuxw build phone. I thought the update might fix it, but no such luck. Anyone else having this issue? I'd really like to keep Google Voice instead of switching back to carrier voicemail...

Your answer lies within here
http://forum.xda-developers.com/showthread.php?t=1398398
Sent from my Galaxy Nexus

mark manning said:
Your answer lies within here
http://forum.xda-developers.com/showthread.php?t=1398398
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Nope. I'm not on Verizon. It already has the correct carrier. I tried deactivating and setting it up again. Still getting an error message whenever anyone calls me. I never changed carriers...only phones from the N1 to the Galaxy Nexus (both on AT&T).

Related

Google Voice problems with ICS

I have the galaxy nexus on verizon and i can't seem to get the google voice to work on it. What I mean by that is that I use google voice for my voicemail. and right now i can't use it.
Wrong section.
However, you have to go to http://voice.google.com and setup voice mail there. Have to dial *73[GV#] (or similar) on your phone and set it to use GV as your VM provider. Works fine on my phone.
Then it must be your phone because Mine works PERFECT WITH ANY ROM
urbanartfx said:
I have the galaxy nexus on verizon and i can't seem to get the google voice to work on it. What I mean by that is that I use google voice for my voicemail. and right now i can't use it.
Click to expand...
Click to collapse
Can you be a little more specific about the issue?
If it's just setting up voicemail, go to voice.google.com on a computer, click your phone number, click the configure voicemail link next to the phone entry. It should show exactly what number to dial on your phone to set it up for GVoice.
And yes, this should be in the Q & A forum. Maybe a mod will be kind enough to move the thread for you...
I'm curious ad to how he posted here with only 8 posts?
Sent from my Galaxy Nexus
in the past with my 6 other android phones. i could just go into my phone settings and switch from carrier voicemail to google voice and i would be able to get voicemail in text form and also it would be stored on my google voice account.
now i can't access my voicemail. and even if i go on google voice on my computer the voicemails don't show up in my inbox. i have had this phone since 12-15-2011 and that was the last day i got a voicemail on google voice. when i set this phone up i have not got a google voice mail anymore. I went through the same steps as all my other phones. but for some reason it must work differently with verizon.
i'm an android developer. why wouldn't i be able to post?
*72 worked. thanks everyone
urbanartfx said:
i'm an android developer. why wouldn't i be able to post?
Click to expand...
Click to collapse
Typically it won't let you post in the dev section until you have 10 posts (because of threads like this). You had 8 when you posted here.
Sent from my Galaxy Nexus
urbanartfx said:
in the past with my 6 other android phones. i could just go into my phone settings and switch from carrier voicemail to google voice and i would be able to get voicemail in text form and also it would be stored on my google voice account.
now i can't access my voicemail. and even if i go on google voice on my computer the voicemails don't show up in my inbox. i have had this phone since 12-15-2011 and that was the last day i got a voicemail on google voice. when i set this phone up i have not got a google voice mail anymore. I went through the same steps as all my other phones. but for some reason it must work differently with verizon.
Click to expand...
Click to collapse
If you're coming from Sprint, you have to manually configure the phone for Google Voice as a VM client. Sprint allows GV to be automatically configured when you sign on to GV with the phone. I'm not sure about T-Mobile or AT&T for configuring GV but ever since GV came out, you've had to manually configure it for Verizon.
Per Google Voice Help Center:
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
Click to expand...
Click to collapse
This worked perfectly for me.
Please post questions in the question & answer section.
I've had issues using G.Voice phone calls on ICS til NOW! . I normally used Groove IP on Froyo and Gingerbread, but it doesn't work on ICS... so I was all like NOOOO then found a thread somewhere about an app called SipDroid and that it does what Groove does. I downloaded it and gave it a try and BAM! it works!! So give it a try, it should work for you too
MDMonster said:
I've had issues using G.Voice phone calls on ICS til NOW! . I normally used Groove IP on Froyo and Gingerbread, but it doesn't work on ICS... so I was all like NOOOO then found a thread somewhere about an app called SipDroid and that it does what Groove does. I downloaded it and gave it a try and BAM! it works!! So give it a try, it should work for you too
Click to expand...
Click to collapse
I have been using GrooveIP on my GN since I got it weeks ago. When was the last time you checked the market?
Sent from my Galaxy Nexus using xda premium

[Q] VZW Galaxy Nexus + Google Voice Installation

Has anyone had any trouble getting the google voice voicemail set up on the VZW galaxy nexus? Whenever i get to the voicemail section it gives me the error
"Carrier config: unfortunately your network carrier is currently not supported for automatic configuration. To use google voice as your voicemail provider, please visit google voice help center for more information".
Going to the help center has nothing on how to manually set it up.... My droid 2 had no problem setting this up automatically... am I missing something?
http://support.google.com/voice/bin/answer.py?hl=en&answer=165656
The Verizon setup is at the bottom of the page
Sent from my Galaxy Nexus using XDA App
sirgoob said:
http://support.google.com/voice/bin/answer.py?hl=en&answer=165656
The Verizon setup is at the bottom of the page
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
I've done those steps, but they didnt work. The *71, *90 and *92 also didn't work in my situation.
I eventually ended up uninstalling on the phone, and deactivating and then reactivating the vvm from the web admin panel. The *71 number worked, and then reinstalled voice on the phone. It worked after that.
It seems that the error i posted in OP is present always for verizon. Still works if you manually dial the instructed number. Not sure why....
try to have someone call you and leave a voicemail message. i've only had my nexus for a couple days but i was able to set google voice up on the first day. i got the error that it couldn't be set up the normal way but in the settings and everything it looked ok and i had someone leave me a message and everything worked like it was supposed to.
Hey I hate to bring up this old thread but Ive been troubleshooting this problem long enough so I figured I would ask here.
I'm having trouble getting google voice to work the way I want to. I set it up and it seems to work, whenever people leave me voice mails my google voice app pops up and transcribes it and gives me a notification of a new voice mail. But I cant seem to set custom voice mails for specific contacts. As a matter of fact I cant seem to change my voice mail at all...it just says my recorded name.
So I go on my computer to google voice and make changes to my voice mail greeting and these changes are not reflected in my phone. Also I call my google voice number on my phone and try to change the voice mail there but it also doesn't change it.
Sorry this is long and confusing but maybe one of you know what I'm talking about

[Q] Google Voice Issue

I always used Voice to text from my NS4G. Since switching to the Galaxy Nexus, I just don't have an option to compose texts from Voice, nor do my texts get directed there, even though the option is selected. Anyone know what to do?
So... did you switch to a non-Sprint Galaxy Nexus? Google Voice isn't integrated into your primary number like on Sprint.
Sorry, it's still on Sprint.
Try changing settings in Google voice but from your computer see if u can find a solution there. Cuz I remember when I was on sprint I didn't want Google voice to receive text msg on my ns4g so I had to change settings with my computer.
Sent from my Galaxy Nexus using xda premium
Texting is even missing from the website now, and I can't find any settings that would bring it back. I don't understand why just changing phones would completely remove a feature.
Try to disable the number from www then clear the app and redo it.
Sent from my Galaxy Nexus using XDA

Google Voice issues.

Wasn't quite sure where this would go in the forum. Feel free to move it Mods.
I recently purchased a Nexus 4 from the Play Store and started a Monthly4G prepaid plan through T-Mobile. Everything works perfectly except for Google Voice. I add the T-Mobile number to the forward settings in Voice and it sets up calling just fine, but when I attempt to send text messages I get nothing but messages being "queued." I attempt to view messages in my inbox on the device I get an error saying "Network Error." Ever since adding this number I haven't been receiving notifications for new texts in Growl Voice and the Google Voice website doesn't load my inbox or settings either. Any ideas?
Thank you.
I may be wrong here, but I thought I read somewhere in the forums that Google Voice doesn't work with pre-pay T-Mo
Sent from my Galaxy Nexus using xda premium
Did you update Google Voice to the latest version yet? Google Voice had an issue with texting on 4.2 until an update got released recently.
d_phekt said:
I may be wrong here, but I thought I read somewhere in the forums that Google Voice doesn't work with pre-pay T-Mo
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
This ^^^^ is your problem. You won't get gvoice to set up on tmo prepaid. Sorry man. Unless something has changed in the past 3 weeks.
DARKSIDE
I'm using it on mine no problem. Must use latest 4.2 compatible version. Also have to call Tmo and tell them to disable voicemail on your prepaid account then all messages will forward.
Sent from my Nexus 7 using Tapatalk 2
I've already called T-Mo and all that. I've had my voicemail disabled. It is more of an issue with the site's inbox not loading. It gives me an error "There was an error with your request. Please try again" and messages are constantly being queued on my Nexus 4 and 7, more so than usual. This all started when I added the N4 to my Voice call forwarding register.
What? Google voice works just fine with monthly 4g. You don't get conditional call forwarding but that's not the issue the OP is referencing.
Sent from my Nexus 7 using Tapatalk 2
---------- Post added at 07:07 PM ---------- Previous post was at 07:06 PM ----------
Heartbreak said:
I've already called T-Mo and all that. I've had my voicemail disabled. It is more of an issue with the site's inbox not loading. It gives me an error "There was an error with your request. Please try again" and messages are constantly being queued on my Nexus 4 and 7, more so than usual. This all started when I added the N4 to my Voice call forwarding register.
Click to expand...
Click to collapse
I have this issue when my internet is out
Sent from my Nexus 7 using Tapatalk 2
Yeah, my internet certainly isn't out. I'm not quite sure what it is. I sign into my friend's account on my computer and it accesses the inbox just fine. It appears to be an account specific problem.
Anyone else having problems where Google voice keeps giving notifications for old voice mails when the option to show voice mails in the native phone app is enabled?
So annoying. Every 12 or so hours, it pops up with a notification for 6 voice mails or something, all of which are old. I even make sure they were shown as read in the ap, and I played all of them and made sure they were read in the phone app.
Sent from my Nexus 4 using Tapatalk 2
InvalidUsername said:
Anyone else having problems where Google voice keeps giving notifications for old voice mails when the option to show voice mails in the native phone app is enabled?
So annoying. Every 12 or so hours, it pops up with a notification for 6 voice mails or something, all of which are old. I even make sure they were shown as read in the ap, and I played all of them and made sure they were read in the phone app.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Yep, I get this too. Assuming I have to call TMO like the other people stated above.
madj42 said:
Yep, I get this too. Assuming I have to call TMO like the other people stated above.
Click to expand...
Click to collapse
What does T-Mobile have to do with it?
Sent from my Nexus 4 using Tapatalk 2
I just got a group MMS on Google voice from an AT&T user.... This shouldn't be possible right? What just happened?
I am in the process of porting my number away from Google Voice cause I hate the lack of MMS support, maybe a glitch?
I'm posting here because I want someone else to check without making a dedicated thread...I have so little faith Google has done anything ... Its probably a glitch
Sent from my Nexus 7 using Tapatalk 2
At this point there's no way to use Google voice text messaging and voicemail services for TMobile pre-paid? Such a shame if so.
RobertMunch said:
At this point there's no way to use Google voice text messaging and voicemail services for TMobile pre-paid? Such a shame if so.
Click to expand...
Click to collapse
YES YOU CAN. Why is this rumor getting started. I 100% use Google Voice on my Pre-paid TMO $30 a month plan.
Disable voicemail by calling T-mobile. That way your T-mobile voicemail doesn't kick in before your GVoice mail does.
Use the Google Voice app to send and receive text messages. This way you 100% know things are getting to you. I by-pass the built in messenger app which may be why some people are having issues.
That is it.
y0bailey said:
YES YOU CAN. Why is this rumor getting started. I 100% use Google Voice on my Pre-paid TMO $30 a month plan.
Disable voicemail by calling T-mobile. That way your T-mobile voicemail doesn't kick in before your GVoice mail does.
Use the Google Voice app to send and receive text messages. This way you 100% know things are getting to you. I by-pass the built in messenger app which may be why some people are having issues.
That is it.
Click to expand...
Click to collapse
+1 here. Was on s3 with Google voice and now on the n4. Works just as it should. I had called T-Mobile to turn off my voicemail so I can let the voice voicemail get it instead
y0bailey said:
YES YOU CAN. Why is this rumor getting started. I 100% use Google Voice on my Pre-paid TMO $30 a month plan.
Disable voicemail by calling T-mobile. That way your T-mobile voicemail doesn't kick in before your GVoice mail does.
Use the Google Voice app to send and receive text messages. This way you 100% know things are getting to you. I by-pass the built in messenger app which may be why some people are having issues.
That is it.
Click to expand...
Click to collapse
+2 been using it since the plan launched.
When you first get the plan call T-Mobile. Ask to have voice mail disabled (there is no conditional forwarding, as has said), and also have them remove web-guard. When someone calls your phone, if you don't answer, google voice should time-out after x rings and take the voice mail (this is the reason you disable it on T-Mobile, or else T-Mobiles system will take the call).
y0bailey said:
YES YOU CAN. Why is this rumor getting started. I 100% use Google Voice on my Pre-paid TMO $30 a month plan.
Disable voicemail by calling T-mobile. That way your T-mobile voicemail doesn't kick in before your GVoice mail does.
Use the Google Voice app to send and receive text messages. This way you 100% know things are getting to you. I by-pass the built in messenger app which may be why some people are having issues.
That is it.
Click to expand...
Click to collapse
When I try to enable GV voicemail by entering the code *004*GV Number here# I get a error message. I got this on two different Android devices. What am I missing? Are you saying once I disable the TMo voicemail this code should go through next time?
The google voice number is not the same as my mobile number if that makes a difference.
Unfortunately, i'm unable to send text messages and i'm wondering if it has to do with entering that code number through your dialer. Worked like a charm before when I was not on a prepaid plan.
RobertMunch said:
When I try to enable GV voicemail by entering the code *004*GV Number here# I get a error message. I got this on two different Android devices. What am I missing? Are you saying once I disable the TMo voicemail this code should go through next time?
The google voice number is not the same as my mobile number if that makes a difference.
Unfortunately, i'm unable to send text messages and i'm wondering if it has to do with entering that code number through your dialer. Worked like a charm before when I was not on a prepaid plan.
Click to expand...
Click to collapse
You just don't worry about any of that. No need to dial anything or enter any codes.
Someone dials your google voice number, it rings until your google voicemail picks up. Simple as that.
If someone dials your pre-paid number, it will ring and ring and ring and ring.
To send texts just use the Google Voice app.
Luxferro said:
+2 been using it since the plan launched.
When you first get the plan call T-Mobile. Ask to have voice mail disabled (there is no conditional forwarding, as has said), and also have them remove web-guard. When someone calls your phone, if you don't answer, google voice should time-out after x rings and take the voice mail (this is the reason you disable it on T-Mobile, or else T-Mobiles system will take the call).
Click to expand...
Click to collapse
Do I have to port my number through Google Voice for this to happen successfully? Right now my google voice number is different than my mobile number.
fatttire said:
I just got a group MMS on Google voice from an AT&T user.... This shouldn't be possible right? What just happened?
I am in the process of porting my number away from Google Voice cause I hate the lack of MMS support, maybe a glitch?
I'm posting here because I want someone else to check without making a dedicated thread...I have so little faith Google has done anything ... Its probably a glitch
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Hey fattire! I'm also a Google voice user - I'd be happy to pm you my number if you want to investigate MMS functionality.
Sent from my Nexus 7 using xda app-developers app

Verizon Voicemail not working on 5X.

Anyone else having issues with their Verizon Voicemail on the 5X? Whenever I get a voicemail, instead of the regular notification that I have a new voicemail, I'm getting a text message with a bunch of gibberish, like this:
Code:
//VZWVVM:SYNC:ev=NM;id=4;c=1;t=v;s=xxxxxx;dt=27/10/2015 09:30 -0500;l=7;dev_t=5
Of course I just got off the phone with Verizon level 2 technical support and they told me that its my phone and it isn't compatible with the way their voicemails are handled in their system, which is just their way of passing blame to someone else.
Anyway, I'm still able to receive and check my voicemails, I just don't get the proper notifications anymore, just a text message with gibberish. I've tried the default google messenger and also Textra, and both do the same thing (thinking maybe it was my SMS app).
I also don't have visual voicemail, and told the verizon rep i just want basic voicemail, and they told me their free voicemail is some sort of basic visual voicemail now, which I think is part of the problem.
Any suggestions, or can anyone verify their voicemail notification icon is working correctly??
Jexx11 said:
Anyone else having issues with their Verizon Voicemail on the 5X? Whenever I get a voicemail, instead of the regular notification that I have a new voicemail, I'm getting a text message with a bunch of gibberish, like this:
Code:
//VZWVVM:SYNC:ev=NM;id=4;c=1;t=v;s=xxxxxx;dt=27/10/2015 09:30 -0500;l=7;dev_t=5
Of course I just got off the phone with Verizon level 2 technical support and they told me that its my phone and it isn't compatible with the way their voicemails are handled in their system, which is just their way of passing blame to someone else.
Anyway, I'm still able to receive and check my voicemails, I just don't get the proper notifications anymore, just a text message with gibberish. I've tried the default google messenger and also Textra, and both do the same thing (thinking maybe it was my SMS app).
I also don't have visual voicemail, and told the verizon rep i just want basic voicemail, and they told me their free voicemail is some sort of basic visual voicemail now, which I think is part of the problem.
Any suggestions, or can anyone verify their voicemail notification icon is working correctly??
Click to expand...
Click to collapse
Same issue when setting up my sister's 5X. I had the issue initially when getting my Nexus 6 on Verizon very early. There will be an updated verizon visual voicemail app for nexus phones on Verizon in the future just as Motorola came out with one for the Nexus 6 IMO. There was one for the Samsung Galaxy Nexus on Verizon as well back in the day. Until then, your best bet is to use Google voice to handle Voicemail. Works really well once you have it set up. If you dont use your google voice number for anything else; set it to do not disturb in the settings on your desktop so that it goes right to voicemail once your Verizon line is not picked up.....
elreydenj said:
Same issue when setting up my sister's 5X. I had the issue initially when getting my Nexus 6 on Verizon very early. There will be an updated verizon visual voicemail app for nexus phones on Verizon in the future just as Motorola came out with one for the Nexus 6 IMO. There was one for the Samsung Galaxy Nexus on Verizon as well back in the day. Until then, your best bet is to use Google voice to handle Voicemail. Works really well once you have it set up. If you dont use your google voice number for anything else; set it to do not disturb in the settings on your desktop so that it goes right to voicemail once your Verizon line is not picked up.....
Click to expand...
Click to collapse
Thank you for this information, I will definitely give it a try for a workaround. Do I also need to install the Google Voice app on my phone for this to work?
Jexx11 said:
Thank you for this information, I will definitely give it a try for a workaround. Do I also need to install the Google Voice app on my phone for this to work?
Click to expand...
Click to collapse
No, you will not need the google voice app. You will need to access settings in google voice on your desktop. You can create a greeting through there and set the google voice line to do not disturb if you are not going to utilize it for normal calls. You will need to utilize hangouts to access the voice mails. They will come as texts and you can also listen to them through the hangouts app. Works really well in my opinion.
elreydenj said:
No, you will not need the google voice app. You will need to access settings in google voice on your desktop. You can create a greeting through there and set the google voice line to do not disturb if you are not going to utilize it for normal calls. You will need to utilize hangouts to access the voice mails. They will come as texts and you can also listen to them through the hangouts app. Works really well in my opinion.
Click to expand...
Click to collapse
Ah yes I remember I played around with Hangouts and Voicemail back when the Hangouts Dialer was first released, I remember now that I had the option of listening to voicemails through Hangouts.
I think I have it all set up now, just have to find another phone to call my number and test it out lol.
Thanks again for the help!
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
This is the same issue CM users have had on Verizon with their visual voicemail.
wpbear said:
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
This is the same issue CM users have had on Verizon with their visual voicemail.
Click to expand...
Click to collapse
I was told that would work as well when on the phone with Verizon.....
Just did a test on my 5x (Verizon) and it went into my VM and after I left a test message and hang up, it gave me the notification icon and sound. I never had visual VM before, so I don't know if that is the reason. Otherwise, working fine for me.
GertBFrobe said:
Just did a test on my 5x (Verizon) and it went into my VM and after I left a test message and hang up, it gave me the notification icon and sound. I never had visual VM before, so I don't know if that is the reason. Otherwise, working fine for me.
Click to expand...
Click to collapse
That is correct. However, did you make sure you have advanced calling activated on your account so that you can do data over voice..... Voice over LTE? Call in and activate it with Verizon if you dont. Sometimes with the activation of that , it automatically enters you into basic visual voicemail which can then be a problem.
elreydenj said:
That is correct. However, did you make sure you have advanced calling activated on your account so that you can do data over voice..... Voice over LTE? Call in and activate it with Verizon if you dont. Sometimes with the activation of that , it automatically enters you into basic visual voicemail which can then be a problem.
Click to expand...
Click to collapse
This must be what happened with me, I activated advanced calling and I'm guessing that triggered basic visual voicemail which is the problem.
And the tech I talked to told me there was no way to remove basic free visual voicemail and go back to standard voicemail. Maybe she is wrong, I'm not sure, but either way I'm content with using Google Voice for now.
Sent from my Nexus 5X using XDA Free mobile app
Isn't there a second file for Verizon services?
Sent from my Nexus 5X using Tapatalk
wpbear said:
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
Click to expand...
Click to collapse
Yes, do this, for now anyway, until Visual Voicemail catches up with M. I still have Advanced Calling enabled, as well as HD calling, so VoLTE should work. With the Visual Voicemail removed (by VZW via chat in my case), I just get the old school simple voicemail notification on the status bar and dial *86 to retrieve.
Verizon Wireless Fixed my Issue
I had this issue since I got my Nexus 5X 2 months ago, and Verizon Wireless just fixed it over the phone and now it works fine. I don't use visual voicemail or anything fancy, although I used to use Google Voice up until a year ago.
He basically reinitialized the voicemail, so I had to set it up again from scratch, re-recording my outgoing message etc.
I should also mention my texts didn't work sometimes either... some MMS messages would just say "Downloading" and never download, and this happened often on my old Droid Maxx HD. The workaround was to disable wireless and wait for it to download over the data connection. Anyway this started happening on my new Nexus 5X also, but they reprovisioned the phone and fixed that also. :victory:
You can turn this off yourself from the My Verizon app or the website. No need to call Verizon. It's listed under "manage features".
jackdubl said:
You can turn this off yourself from the My Verizon app or the website. No need to call Verizon. It's listed under "manage features".
Click to expand...
Click to collapse
Just did this and it worked flawlessly. Thank you sir.

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