My Play has gone crazy/screen problem !!!Need help!!! - Xperia Play Q&A, Help & Troubleshooting

This morning my play acted allmost normal, than sometimes the screen started to freez less than a second, no lag, it seemed like the phone was acting well but the screens freezed. Than it happend oftener and longer and now it looks like that:
The screen does not work, it just shows fancy colors or the last seeable picture. Sometimes it does work but only for a few seconds.
The strange thing is, when i slide up the gamepad, it works perfect. no problems at all. but when i close it the screen completly freezes. When i slide it open again it works perfect.
I am right now on the new stock rom wich was posted yesterday, unrooted but my bootloader is still unlocked. In the past i flashed allmost everything and i evan overclocked, but never more than 1.2 ghz exept very short for benchmark tests.
Anyone know what to do?

Did you try reflashing the ROM?
Sent from my R800i using XDA App

I made a logcat when closing the device:
D/lidswitchd( 127): disabling touchpad
D/kernel ( 119): [ 4455.905303] synaptics_touchpad 4-0020: synaptics_touchpad_
set_power: powered 1, activated 0, users 1, standby 0
I/WindowManager( 228): Setting rotation to 0, animFlags=1
I/ActivityManager( 228): Config changed: { scale=1.0 imsi=262/3 loc=de_DE touch
=3 keys=1/1/2 nav=2/2 orien=1 layout=34 uiMode=17 theme=ComponentInfo{com.sonyer
icsson.defaultruntimethemes/com.sonyericsson.defaultruntimethemes.BlueThemeServi
ce} seq=56}
D/GestureDetector( 332): touchSlop:32 doubleTapSlop:197
D/CustomizationProvider( 369): openFile -- START uri=content://com.sonyericsson
.provider.customization/settings/com.sonyericsson.textinput.uxp
D/dalvikvm( 375): GC_CONCURRENT freed 580K, 56% free 3760K/8391K, external 1332
4K/14052K, paused 2ms+4ms
E/ThumbnailUtils( 375): Failed to create thumbnail cache !
E/ThumbnailUtils( 375): Database could not be opened: null
D/CustomizationProvider( 369): openFile -- START uri=content://com.sonyericsson
.provider.customization/settings/com.sonyericsson.textinput.uxp
E/ImageDecoder( 375): Failed loading, decoding or caching image filename conten
t://com.android.contacts/contacts/59/photo
E/ImageDecoder( 375): Failed loading, decoding or caching image filename conten
t://com.android.contacts/contacts/33/photo
D/dalvikvm( 228): GC_EXPLICIT freed 303K, 42% free 6686K/11463K, external 3286K
/4104K, paused 98ms
D
About reflashing rom, i dont think it will help but i will do it today.

Okay video is up.

Almost the same situation as I had. Definitely broken flex cable.

Now that's strange... It may be dumb but what if a ribbon connecting the display got messed up and it's connected somehow only when the slider is out...
Sent from my R800i using XDA App

So the only way is sending it to sony right? Will i have to pay or is it free becouse it has nothin to do with software?

same happened with me. Its definitely problem related to display and no software issue. Take it to service center and if ur phone is under warranty, theu will repair it free of cost.

unlocked bootloader = no warranty

Nhialor said:
unlocked bootloader = no warranty
Click to expand...
Click to collapse
Software waraty is awy but hardware...

You can flash original firmware and make it almost stock and hope they won't notice. Do you have an accident insurance on the phone?
Sent from my R800i using XDA App

sesamo said:
You can flash original firmware and make it almost stock and hope they won't notice. Do you have an accident insurance on the phone?
Sent from my R800i using XDA App
Click to expand...
Click to collapse
Yes i will flash Stock firmware and relock bootloader. I dont have accident insurance i think.

Well if you had it you could have destroyed it and they could replace it. My carrier ofers accident insurance at the price of 2 euros/ month and it's pretty neat. It doesn't matter if I mess with the software of the phone.
Sent from my R800i using XDA App

I also had unlocked bootloader and again relocked it. They guy plugged my phone in there system (they have some separate tool of some kind), It didnt showed my warranty as void. He changed my display but there was some problem with motherboard too (the battery wont charge). So he replaced my motherboard too. All this at no cost. Just relock bootloader and use pc companion to repair software and take it to sony.

I wish you luck with your phone! It's a shame to leave it as it is...
Sent from my R800i using XDA App

Jeah i will definetly send it to sony soon.

sesamo said:
Well if you had it you could have destroyed it and they could replace it. My carrier ofers accident insurance at the price of 2 euros/ month and it's pretty neat. It doesn't matter if I mess with the software of the phone.
Sent from my R800i using XDA App
Click to expand...
Click to collapse
Thats called fraud.
Sent from my R800i using Tapatalk

Not if it's an accident... And accidents hapen very often...
Sent from my R800i using XDA App

AndroHero said:
Thats called fraud.
Sent from my R800i using Tapatalk
Click to expand...
Click to collapse
Moral hazard, I'd daresay.

Logseman said:
Moral hazard, I'd daresay.
Click to expand...
Click to collapse
AndroHero said:
Thats called fraud.
Sent from my R800i using Tapatalk
Click to expand...
Click to collapse
Dont understand anything
EDIT: forget what i said.

Related

[Q] Captivate sometimes doesn't fully turn on

Hi all,
I have a fairly frequent issue with my Glide Captivate. Unfortunately too frequently, when I turn it on, the network is disabled (O with slash through it), most widgets say "Loading Widget..." the slide down status menu shows nothing (well except the Wifi / BT / GPS toggles.) and "USB Connected" if it is. Nothing else. The phone gets incredibly hot, and near as I can tell sucks the battery. The screen often won't unlock - it will just light up the 4 soft buttons on the bottom (menu, home, etc). When I CAN get on it, I get frequent "Sorry! Process system is not respoding"
Attempting to go through System / Manage Applications - usually about a minute in the screen will blank for a minute then go back to the lock screen.
Any suggestions?
Thanks.
Try re flashing the rom, if you're using one. If you're not using a rom, and it's not rooted, try restoring it?
Sent from my SAMSUNG-SGH-I927R using xda premium
doode2011 said:
Try re flashing the rom, if you're using one. If you're not using a rom, and it's not rooted, try restoring it?
Sent from my SAMSUNG-SGH-I927R using xda premium
Click to expand...
Click to collapse
Stock rom, it is rooted. Unfortunately, restoring it is the fix - like every week
Could be a hardware issue if you have a warrenty i would complain and try and get a new one which means you need to flash a non rooted stock rom i dont know if you can do this ive never had to remove root
sent from my captivate glide
jayjayjoker2 said:
Could be a hardware issue if you have a warrenty i would complain and try and get a new one which means you need to flash a non rooted stock rom i dont know if you can do this ive never had to remove root
sent from my captivate glide
Click to expand...
Click to collapse
I was going to say this next. But didn't the cwm thread find a way to go back to stock? Check put that thread
Sent from my SAMSUNG-SGH-I927R using xda premium
All u have to do it download the firmware from samsungs site and flash it and it will be like out of the box no root or anything
Sent from my SAMSUNG-SGH-I927 using XDA
Hey i had the same issue for months with my glide. I bought it outright from rogers and was just running it stock. Drove me nuts exchanged the phone 3 times. Finally narrowed it down to the media scanner/sd card issue. The scanner would run a few times and then reboot the phone. I tried booting it without the sd card in and booted up fine. Tried a dew diff sd cards and seem to have found one that works, but it would happen once every few weeks for me. Ive looked it up on the forums its that common problem with samsung phones. Pain in the butt. Cant remember if you said you were rooted id recommend trying that im too chicken myself. Happens on my sgs2 also.
Sent from my GT-I9100M using xda premium
I have also this issue once in a while, its very annoying, I think that if we could have a AOSP rom that would fix it since samsung polluted their rom so much. Maybe if we get lucky, with the ICS/JB update that issue will be gone. I have also another issue, the phone randomly turns "off" and becomes really hot, it depends on how long it takes for me to realize, but most of the time, it has drained my battery to near death. I don't think those are hardware related issues, but more on the software side since its not AOSP.
Does the temperature rise when it's charging? Because that happens to my phone too. If you have the voltage control, try lowering the max cpu use to lower the temperature a little bit.
Sent from my SAMSUNG-SGH-I927R using xda premium

Random Back button! - Would appreicate some HELP!!!

Ok, I have posted on this before and no one seems to bother even replying. But I'm trying again because this problem is really @#$!$# me off!
At random my phone will act like the back button is being presses. But it doesn't happen to all programs or all the time. Programs that are included that it usually happends with: XDA forum app, Play Store, K9 Mail, MobileBiz Pro.
It actually acts like the back button is being pressed. So if I try to open XDA, the loading screen comes up, then BACK to the homescreen. If I go into K9 Mail and am fast enough to open an email, after a second or so, it goes back to the K9 main mail screen, I press the email again, it opens, then BACK to the main screen, then if I wait anothe second or so, it goes BACK again to the homescreen.
But it doesn't do this with all programs. The other thing is, I tried posting this on my phone. I was almost done and tried to think if I was missing anything. My screen times out and turned off, I hit the power button to turn the screen on again, then as soon as it turned on, it BACKED out of my message to the Q&A forum, then BACK to the main xperia play forum, then BACK to the homescreen.
PLEASE HELP. I have no idea how to fix this. I thought it could be not enough memory, so I used supercharger to set the memory settings low so it wouldn't close things unless it was almost out of memory, and no effect. I have no idea what to do and I need help!
I'm hoping this time someone can!
PLEASE!
Have you tried flashing stock FTf files again?
ILikeTheWayYouMove2 said:
Have you tried flashing stock FTf files again?
Click to expand...
Click to collapse
I've tried multiple roms. But I'm not sure if it can be a HW problem since it doesnt do it in all programs, only certain ones.
I mean flashing the stock Rom via flashtool again?
It will give u a clear system
ILikeTheWayYouMove2 said:
I mean flashing the stock Rom via flashtool again?
It will give u a clear system
Click to expand...
Click to collapse
Yes I have.
It's weird, I can use a program called "My OC Transpo" A timetable app for city busses. No problems, but the Gallery app and other programs get the problem.
That is very weird and I bet very annoying it may be a hardware problem then but I'm just guessing :/
I know it seems like it is a HW issue. But why does it do it for some programs and not others?
I used to use K9 Mail, it didnt even do it at first, the problem happend with other programs, then after time it happend to K9. So I switched to MailDroid, and no problems.
Heres the REALLY weird thing. If I WAIT a little bit with the screen on, the problem doesnt happen. Say for 20-30 seconds.
Anyone?
Does the screen have moisture on it when it happens? When the screen is cold and you breathe on it moisture can form. At least it does for me, especially in the morning.
If not, does pressing the back button stop it happening?
Sent from my Ascend G300 using xda app-developers app
Nope no moisture.
It also happens in this situation: i'm using it fine, then the screen turns off from the timeout, it comes back up, and the problem happends. I have to wait about 30 seconds or so for it to start working again.
Well you can view a log cat and see what happened at the exact time of the "random back"
Sent from my Sony Ericsson Xperia Play™ running P.A.C.man ROM using tapatalk 2™
I've never used logcats, is there a guide somewhere?
Sent from my R800i using xda app-developers app
No need to logcat HW problems. If you have a warranty maybe they'll fix it. If not buy a broke play on eBay and use its parts to fix yours.
Sent from my R800i using xda app-developers app
JunDavis said:
No need to logcat HW problems. If you have a warranty maybe they'll fix it. If not buy a broke play on eBay and use its parts to fix yours.
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
Well it may not be H/W Related all though it all points to it
Sent from my Sony Ericsson Xperia Play™ running P.A.C.man ROM using tapatalk 2™
My guess is that you've got a hardware problem :/
Flash stock ftf, if BL is unlocked then flash the relock ftf, and send it off to Sony aslong as you still have Warranty
johnnzey said:
My guess is that you've got a hardware problem :/
Flash stock ftf, if BL is unlocked then flash the relock ftf, and send it off to Sony aslong as you still have Warranty
Click to expand...
Click to collapse
No warrenty. It's a few year old.
I dont think it is HW. I mean it works FINE for programs like my bus app, titanium backup, etc. but for other programs, K9 Mail, MobileBiz, Google Play Store, it doesnt.
well the apps may just be incompatible and unstable on your rom

[Q] Screen turns off when moving joypad! Help!

Hello. Got a problem with my Xperia Play R800i. When I move my joypad the screen turns off, but the phone is still working: i hear menu sounds, music is playing everything is working but the screen is dark...when I send my phone to sleep and than turn it on the screen turns on, in that case the phone works well in opened and in closed forms. Got any ideas? I am from poor country and do not have service center) The guy in local service store watched on me like I came from a galaxy far far away......
williambloody said:
Hello. Got a problem with my Xperia Play R800i. When I move my joypad the screen turns off, but the phone is still working: i hear menu sounds, music is playing everything is working but the screen is dark...when I send my phone to sleep and than turn it on the screen turns on, in that case the phone works well in opened and in closed forms. Got any ideas? I am from poor country and do not have service center) The guy in local service store watched on me like I came from a galaxy far far away......
Click to expand...
Click to collapse
Are you using a custom rom or kernel? Or are you on stock? The best way to solve these issues is to flash an ftf. If if doesnt get fixed then its probably a hardware issue. But id wait to see if others have ever had a similar problem.
Sent from my r800x using xda developers app
Mine also doing the same since a week ago, my R800a it's running rooted on 2.3.4 [.58] stock ROM/kernel and unlocked bootloader.
Sent from my GT-N7100 using xda app-developers app
abdel12345 said:
Are you using a custom rom or kernel? Or are you on stock? The best way to solve these issues is to flash an ftf. If if doesnt get fixed then its probably a hardware issue. But id wait to see if others have ever had a similar problem.
Sent from my r800x using xda developers app
Click to expand...
Click to collapse
I got 2.3.4 [4.0.2.A.0.69] stock ROM/kernel and unlocked bootloader. Nothing changed after purchase.
Then i think its a hardware issue sorry
Sent from my r800x using xda developers app
Solved!
Solved after replacing flex cable.

Xperia M touchscreen stops responding randomly

Hi, Im new to the forum but used roms for another device in the past.
I wasnt able to find information regarding to this trough days, my phone touchscreen stops working randomly on stock rom [15.1.c.1.17], have anyone had this problem? Is it sw or hw related?
Thanks, phone is awesome when the ts works but this is driving me crazy... thanks
If you haven't modify the software then it must be hardware related.
What modifications did you do? Did it have the problem from the start(when you bought it)?
matroxtube said:
Hi, Im new to the forum but used roms for another device in the past.
I wasnt able to find information regarding to this trough days, my phone touchscreen stops working randomly on stock rom [15.1.c.1.17], have anyone had this problem? Is it sw or hw related?
Thanks, phone is awesome when the ts works but this is driving me crazy... thanks
Click to expand...
Click to collapse
If it doesn't happen under specific conditions (for instance, while playing the game, or during the call), it is most likely hardware related, my best bet is that screen digitizer is either faulty or not connected properly to the motherboard. Have you dropped/spilled something on your phone? If not, you should return your phone for a warranty repair.
Its randomly occuring, its fixed after reboot or it will work itself again after a while, sometimes a couple of minutes others a couple hours, phone is new, bough on jan 17. Havent dropped it or spilled anything on it... problem is I updated from stock rom from the provider to an official by sony and dont have a backup of it :/.
Update to the newest version ends in 2.8 that's the newest one see if that helps
Sent from my C1905 using xda premium
dunc4n88 said:
Update to the newest version ends in 2.8 that's the newest one see if that helps
Sent from my C1905 using xda premium
Click to expand...
Click to collapse
Did that yesterday... worked for a while, almost for a full day, then dissaster happens again
Loos like it might by the digitizer at fault I would get it into a Sony shop for them to check it
Sent from my C1905 using xda premium
apparently is a physical problem... will have to left phone up to 10 day in service :/
thanks for the fast replies

LG G3 rebooting every few minutes

I've had my G3 for over a month now without many issues, however yesterday evening my phone randomly rebooted itself, and ever since reboots every few minutes, often when I unlock my phone or shortly after. I have booted in to safe mode, and reflashed both the latest i and j firmware updates but no success.
Any ideas or anything I can try to dig in to the issue further?
By any chance did you enable ART runtime in settings? Otherwise maybe you have a corrupt sdcard.
Did you try booting into recovery to delete the cache? All else fails, you might need to factory reset.
alondero said:
I've had my G3 for over a month now without many issues, however yesterday evening my phone randomly rebooted itself, and ever since reboots every few minutes, often when I unlock my phone or shortly after. I have booted in to safe mode, and reflashed both the latest i and j firmware updates but no success.
Any ideas or anything I can try to dig in to the issue further?
Click to expand...
Click to collapse
Its probably due to either overheating or you messed with something in the build.prop.
First is your phone rooted? If it is then did you do anything system-wise? (Xposed framework or edit the build.prop or attempt to "flash" something)?
Sent from my LG-D852 using Tapatalk
Colchiro said:
By any chance did you enable ART runtime in settings? Otherwise maybe you have a corrupt sdcard.
Did you try booting into recovery to delete the cache? All else fails, you might need to factory reset.
Click to expand...
Click to collapse
Thanks, unfortunately I'm still on Dalvik, and have removed my sdcard to try and remove another piece from the puzzle. I've factory reset and also flashed both an i and a j kdz using LGFlashTool2014.
Is it worth me following the guide here http://forum.xda-developers.com/showthread.php?t=2475045 or is the LGFlashTool2014 the same thing?
Helloworld294 said:
Its probably due to either overheating or you messed with something in the build.prop.
First is your phone rooted? If it is then did you do anything system-wise? (Xposed framework or edit the build.prop or attempt to "flash" something)?
Sent from my LG-D852 using Tapatalk
Click to expand...
Click to collapse
I've had Xposed installed with a few modules since I first had the phone, and hadn't added any new modules recently, although I guess possibly one of them may have updated. I've since done a factory reset and flashed however so can no longer check. Would I be right to assume the re-flash would have put everything back in a stock state?
alondero said:
I've had Xposed installed with a few modules since I first had the phone, and hadn't added any new modules recently, although I guess possibly one of them may have updated. I've since done a factory reset and flashed however so can no longer check. Would I be right to assume the re-flash would have put everything back in a stock state?
Click to expand...
Click to collapse
Reflash puts everything the way it was when you first took the phone off the box with the excitement and love.
Sent from my LG-D852 using Tapatalk
Xposed causes my LG to reboot every few minutes, so it could be that.
Just for extra info...I had an optimus g pro and the same thing was happening...I sent it in for repair...but that didn't fix the problem...here is what fixed it from rebooting...I replaced the battery...yep it was the battery causing it...put the old one in and it started rebooting again...put the new one in again and no reboots...don't know if this will help you but it's what happened to me
Sent from my LG-D850 using XDA Free mobile app
MythicBlue said:
Just for extra info...I had an optimus g pro and the same thing was happening...I sent it in for repair...but that didn't fix the problem...here is what fixed it from rebooting...I replaced the battery...yep it was the battery causing it...put the old one in and it started rebooting again...put the new one in again and no reboots...don't know if this will help you but it's what happened to me
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
Na man its all about the lightbulb in your room, replace that and the reboots will stop.
Sent from my LG-D852 using Tapatalk
MythicBlue said:
Just for extra info...I had an optimus g pro and the same thing was happening...I sent it in for repair...but that didn't fix the problem...here is what fixed it from rebooting...I replaced the battery...yep it was the battery causing it...put the old one in and it started rebooting again...put the new one in again and no reboots...don't know if this will help you but it's what happened to me
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
Really? Seems far fetched, but I'm willing to try anything now! I'll test with a colleagues battery tomorrow and let you know how I get on!
alondero said:
Really? Seems far fetched, but I'm willing to try anything now! I'll test with a colleagues battery tomorrow and let you know how I get on!
Click to expand...
Click to collapse
Unfortunately that didn't work either. Looks like it'll have to go back for repair.
As a last gasp attempt to see if anyone else has any thoughts, I've noticed the following message in the logcat near when the phone restarts itselfL
[ 09-24 20:49:38.359 331: 331 E/ThermalEngine ]
out low battery limit.
Click to expand...
Click to collapse
I can't find anything online but I wonder if the phone is thinking it is overheating and therefore restarting? The device feels cold to the touch so I don't think it is actually overheating
Sounds like one of the chips is overheating. Maybe not be seating with the heatsink or whatever is supposed to help it keep cool. Ide take it back and get a replacement.
Helloworld294 said:
Na man its all about the lightbulb in your room, replace that and the reboots will stop.
Sent from my LG-D852 using Tapatalk
Click to expand...
Click to collapse
Man the guy is having issues with his phone and ur making fun of it?? Dont you have anything better to do?? Put yourself in his position before u say anything idiot !!
mustang2012 said:
Man the guy is having issues with his phone and ur making fun of it?? Dont you have anything better to do?? Put yourself in his position before u say anything idiot !!
Click to expand...
Click to collapse
Wow I guess its someone's time of the month.
Sent from my LG-D852 using Tapatalk
Interesting development, I flashed the Deviant CM11 AOSP rom on to it (using Tethered TWRP) and whilst it couldn't do much it lasted a whole day without rebooting. Unfortunately flashing the stock firmware or any other kdz back to the device causes the rebooting again. I'm still suspecting it could be a thermal issue, the phone wasn't exactly being stressed on Deviant.

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