Develop Bugs

[Q] Sim cover - poor fit?

Anyone got a problem with the fit of the sim cover?
I didn't notice any gapping when I took the phone out of the box but after fitting sim card, when I replace the sim cover there is a distinct gap....very small, much less than 1mm.
I've had the cover on an off half a dozen times but can't get it to fit back snugly

hi eric,
lucky me, i've taken the cover off and on a few times, and everything is as it was... but a friend of mine has your problem too, i told him this place and he will post soon!
regards,
markus

Hi!
I've the same problem.
The gap of the SIM cover is about 0.5mm.
As far as I remember it didn't exist when I unpacked the phone.
EDIT:
even without SIM and microSD the gap exists...
Here's a pic:

Same problem here.
We are not the only one. I have noticed a lot of complains on different review sites about this problem.

MAIL/CALL HTC FOR THIS PROBLEM !!
We have sensor issus that not solved for many people and now this pff HTC WY !!!

My cover had a gap after I took it off for the first time but I managed to get it back on with no gap
Sent from my Desire HD using XDA App

The first time I put mine back on earlier today it looked exactly like that, just try it again a few times until it slots into the right position.

@combat:
how did you manage it?
@MrGarak:
I've tried it several times (20+) without success

combat goofwing said:
My cover had a gap after I took it off for the first time but I managed to get it back on with no gap
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
How can you tell us or can you make a video ?

Mine is like that not happy at all
Sent from my Desire HD using XDA App

as well as sliding on from either side i put a tiny amount of pressure on the middle to keep it down so the plastic guides were in line

My sim cover sticks out on the right side (looking from top to bottom). Any way we can buy a new one?
Sent from my Desire HD using XDA App

Mine is the same after the initial fit of the SD card, I will have another go at it .
Sent from my Desire HD using XDA App

Not only a poor fit and a gap! but the quaity of it is just pathetic!
It crumbled and kinked between my fingers the first time I tried to remove it.
Why on earth bother to make a perfect alloy housing and chassis and then stick a flimsy piece of plastic on the thing! It should be made from alloy too!
Not happy customer here

Flashmore said:
Not only a poor fit and a gap! but the quaity of it is just pathetic!
It crumbled and kinked between my fingers the first time I tried to remove it.
Why on earth bother to make a perfect alloy housing and chassis and then stick a flimsy piece of plastic on the thing! It should be made from alloy too!
Not happy customer here
Click to expand...
Click to collapse
agreed, mine doesn't stick outwards, it's just not a snug fit.. i've almost broken mine aswell taking it off!
definitely not the build quality i'm used to from HTC..

combat goofwing said:
as well as sliding on from either side i put a tiny amount of pressure on the middle to keep it down so the plastic guides were in line
Click to expand...
Click to collapse
Didn't work for me. I've tried perhaps 2 dozen times, always get the gap .
It is clicking into place though so at least its secure
The gap between the screen and the case is also slightly wider at the top than the bottom. Maybe the bottom cover is fitting perfectly and its the rest of the case that's slightly off?!?!

You guys probably have phones from some early production batch since mine fits perfectly, no problems what so ever.

First of all you cant make the cover from alluminum - the antenna woun't work. Second - my phone had a nasty gap when I bought it, but when I installed my SIM I took great care in closing the cover. The gap isn't there any more. You have to position the cover correctly in fully open position, then press LIGHTLY on the cover where the two locking teeth are ang GENTLY slide it in position. It worked for me. And remember that you have to be very gentle with it, because it can break easyly and AFAIK there are no replacements for now...
Sent from my Desire HD using XDA App

Sim Card Too Big?
Just got mine today and I had the same issue, think mine was because my sim card (a t-mobile one I've had for, dunno, at least 4 or 5 years now?) was slightly too long. I noticed the little ridges on the inside of the cover were leaving small dents in the sim card where I'd been shoving, so I used a nail file to remove a tiny amount from the blank end of the card and it seems to shut a lot better now.
Going to to try to fix the gap on the battery cover next...
Don't get me wrong, love the phone, but it has got to be one of the worst unboxing experiences ever, forcing you to fiddle with these two ****ty little plastic covers before you can use your expensive new toy. I seriously thought I'd broken my battery cover trying to get it off before I've even got to unwrapped the battery!

Just watched the various videos on you tube at the launch yep the gap is there .. seems normal I've put a gel cover over mine so not overly concerned
Sent from my Desire HD using XDA App

[Q] USB rubber cover firm enough?

Hi all,
I've recently bought a DEFY. It works quite brilliantly and very fast.
I've noticed that the USB rubber cover of my DEFY is not very firm when closed. There is a little seam between it and the phone body, and the seam grows a bit thicker as it approaches the USB port side. I've included some pics of it.
Higher res pics are at
ishuo.de/images/defy1.jpeg
ishuo.de/images/defy2.jpeg
ishuo.de/images/defy3.jpeg
(Sorry I don't have enough permission to directly link pics here.)
I've also spilled some water onto it under a water tap. When I opened it I could see some water drops on the edge of the inner side of the rubber closer to the back.
I don't know whether this is normal or defect and I'm not sure whether it will stay up against water which is one of its great and practical feature.
Can anyone compare it with yours? Are all DEFYs like this?
Thank loads and happy holidays!
Cheers,
Shuo

When I close mine I am careful to press it in firmly as otherwise it looks "not quite shut." It has to squeeze in there. I presume this what's suppose to keep water out and as I have dunked my phone countless times without incident. However, if you think yours is twisted or bulging when seated, I don't think that's right.

Mine doesn't have that small hump when in place. I think there is some extra rubber under the clip.
Sent from my MB525 using XDA App

s.yang said:
Hi all,
I've recently bought a DEFY. It works quite brilliantly and very fast.
I've noticed that the USB rubber cover of my DEFY is not very firm when closed. There is a little seam between it and the phone body, and the seam grows a bit thicker as it approaches the USB port side. I've included some pics of it.
Higher res pics are at
ishuo.de/images/defy1.jpeg
ishuo.de/images/defy2.jpeg
ishuo.de/images/defy3.jpeg
(Sorry I don't have enough permission to directly link pics here.)
I've also spilled some water onto it under a water tap. When I opened it I could see some water drops on the edge of the inner side of the rubber closer to the back.
I don't know whether this is normal or defect and I'm not sure whether it will stay up against water which is one of its great and practical feature.
Can anyone compare it with yours? Are all DEFYs like this?
Thank loads and happy holidays!
Cheers,
Shuo
Click to expand...
Click to collapse
yeah mines got that, you get the bump when the cover gets bent the other way when you move it to get the usb cable in

After charging mine looks like it will stay with the bulge like that when I put the cover back in place, but even so, I can press it firmly, and it actually snaps into place. Sort of even has a clicking sound. I only started noticing this as before I would press it in even, and the bulge would stay there for a while and slowly smooth itself out, but now if I press it in, and then press my thumb/finger all the way around the cover, it snaps into place very tightly.
EDIT - After looking closely at mine I see the hole is actually at an angle, so pressing it in straight would leave it with the bulge. You need to press it against the angle of the phone for it to snap into place.

bobbyphoenix said:
After looking closely at mine I see the hole is actually at an angle, so pressing it in straight would leave it with the bulge. You need to press it against the angle of the phone for it to snap into place.
Click to expand...
Click to collapse
exactly what i was about to say - works for me.

Wow you are so friendly guys.
Thanks lods! I'll look into it when I come back today!

I did get a slight feel of "snap in". Just dunked it shortly into water, and it still lives!
So I guess it's all right.

I get some moisture around the USB plug hole even when the cover is in place as well. Probably not a big deal. You can try using some grease to improve the seal as well.
Sent from my MB525 using XDA App

One review notes a small amount of "O-ring" sealant or grease around the battery cover rim. I supposed you could add a little. Just don't use vasoline, that's a pertroleum product and will degrade certain types of real and synthetic rubber.

Back cover won't snap in at the bottom left corner

It's only been 1 week and the poor quality, flimsy back cover is showing wear and tear. It won't get into its allocated slot, and by the looks of it, seems that it became a fraction shorter.

It always seems click in better for me if I start at the bottom and work up.

TareX said:
It's only been 1 week and the poor quality, flimsy back cover is showing wear and tear. It won't get into its allocated slot, and by the looks of it, seems that it became a fraction shorter.
Click to expand...
Click to collapse
You're not putting it in correctly. Gotta make sure the bottom tabs are before you start snapping the rest. I have more success getting the right tab in first and messing around till the other tab falls in and the bottom of the cover kisses the phone.
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.

SOLVED: Thanks to this guy from androidcentral:
"Originally Posted by DBVille: And, make SURE the hooks aren't bent up. I am betting the hooks have been bent up, at least on one side, from trying to push it closed. (dont ask how I know). Look very closely at the hooks. Put your finger nail under them and pry them up/apart from the back if they are too close to the cover to engage the clips on the phone. When done right, it just snaps on. But, you must get the bottom done first."
The hooks were bent up... fixed them with my nails. Now it snaps back on. Still pretty cheap though.

Or user error?
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.

you're not supposed to snap in the bottom hooks, you lock them in first, then snap in the ones rest...

wonshikee said:
you're not supposed to snap in the bottom hooks, you lock them in first, then snap in the ones rest...
Click to expand...
Click to collapse
+1 this is how I do it...common sense...
Sent from my Galaxy Nexus using XDA App

Happen to me too the first week. I'm a pro now.
Sent from my Galaxy Nexus using xda premium

God, the build quality and camera are a real disappointment on this phone. thanks for the tip on bending up the tabs.. worked for me..

never the OP's fault that he doesnt know how to put the back cover on.. always Samsung's fault for not making it tard proof.

Zepius said:
never the OP's fault he doesnt know how to put the back cover on.. always Samsung's fault for not making tard proof.
Click to expand...
Click to collapse
Admittedly the back cover of the GN is one of the more complicated ones to put back onto the phone.
Do not force it on - if you do it right, it will go back on with just a little pressure. Like others said before you have to start at the bottom latches and work your way up from there. Note that the bottom latches are different from the others and do not snap in like the rest.

I'm extremely pleased with the build quality of this phone! A product feels VERY well build when you can't make it flex slightly or make the battery cover creak by squeasing the phone a certain way! Looking at you, HTC! The DInc, Thunderbolt, and Rezound that I've had all suffered from that. (Though I couldn't make the Thunderbolt flex)
And anytime you drop an HTC phone, first the battery door flies in the air, then the battery pops out -.-
Samsung on the other hand, the Nexus is VERY solid, battery door doesn't creak nor does the frame. No creaking sounds at all. I cannot flex the phone. What is it with people dissing Samsung for making plastic phones, what do you want them to do? Engineer a new compound? Geez

As so many have pointed out, the cover doesn't snap at the bottom; you start there by inserting the bottom hooks, then snap the sides and top.
In fact, I've found the easiest, most effective way to do it is laying out face down, insert the bottom hooks, then zip up both sides together with my thumbs, finishing with effortlessly snapping the top in.
As for the build, I couldn't disagree more strongly. The back design is brilliant. The phone overall is rock solid, and has solved the common back pop-off battery pop-out of most phones today.
Sent from my Galaxy Nexus using xda premium

I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?

Tisosview said:
I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?
Click to expand...
Click to collapse
There is no issue if you put it on correctly.
Sent from my Galaxy Nexus using Tapatalk

Careful because our store model had a broken back cover since day one. Two sided take is holding it together at the moment.

Tisosview said:
I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?
Click to expand...
Click to collapse
Happens at all the stores. Some have ziptied the backcover back on . However, it really is a non issue. In the case of the store phones, the heavy security device that is glued onto the back cover, pulls very hard at the back cover and it creates issues. In reality, given that it is a completely flat piece of plastic that is sitting flush against your phone with no handles, there is no way to exert even remotely the same amount of outward forces on the back cover.
While removing and putting on the backcover doesn't feel great, the cover does a great job, helps keep the phone slim and light, and looks pretty damn good. The store model did put me off due to this same issue with the security device, but I have had absolutely no issues with the backcover, or the phone feeling flimsy (and I came to the GN from the OG!).

LOL the back cover is well built imo. Just because it is thin does not mean it is of poor construction.The people who are having problems just aren't bothering to learn how to put it on. You don't just snap the whole thing on. Put any backcover on incorrectly and you risk damaging it.
I remove my back cover regularly to swap SIMs and although I've had it since release day not only does it look the same as it did when I bought it but it functions perfectly too (stays on nice and tight).
TLDR; If your tabs are bent you're doing it wrong. Don't blame design for your lack of intelligence.

Thank you for the replies. It is reassuring.
I found it funny that the security really didn't work for this device. Since the alarm didn't go off when the back fell off.

Bottom tabs get bent up
I've had my GN for a little over a week. The problem that I have, and I assume the others have, is that the tabs at the bottom get bent up so that they can't hook in.
I bent them down with my fingernail so that they are horizontal again, and it clicked in fine.
My concern is that this is already a problem after a week, and plastic can only take so much bending and fatigue before it totally breaks, which will eventually occur. I would imagine that at least some people who have had their GNs since launch have already experienced this.
Frankly, I think this is a manufacturing issue that Samsung should ultimately address.

Back cover crackling

Hello everybody, I've just bought this phone yesterday and I already have a problem. I was using my phone and suddenly the back cover started making noises when pressed in the battery area and sim/sd card slot area. It's looks like the cover somehow won't attach itself completely on the left side where the microusb port is. The right side seems ok except at the bottom where it also makes that crackling sound. For now I have fixed the problem by putting paper between the cover and the phone, but that solution is not really practical because I will have to repeat the process everytime i remove the back cover.
Any ideas what could cause this?

It's just weak build quality, mine has the exact same problem.
This isn't exactly a high-end device afterall.
Sh0m1 said:
Hello everybody, I've just bought this phone yesterday and I already have a problem. I was using my phone and suddenly the back cover started making noises when pressed in the battery area and sim/sd card slot area. It's looks like the cover somehow won't attach itself completely on the left side where the microusb port is. The right side seems ok except at the bottom where it also makes that crackling sound. For now I have fixed the problem by putting paper between the cover and the phone, but that solution is not really practical because I will have to repeat the process everytime i remove the back cover.
Any ideas what could cause this?
Click to expand...
Click to collapse

So no way to fix it unless to replace the cover?
I might just go buy a replacement cover, the squeaking is driving me nuts.

Sh0m1 said:
So no way to fix it unless to replace the cover?
I might just go buy a replacement cover, the squeaking is driving me nuts.
Click to expand...
Click to collapse
Putting a piece of paper inside the cover should mostly fix the problem.

Back of my Nexus makes a click sound?

If I put my thumbs on the screen and my index fingers on each side of the "S" from the Nexus logo and apply a little pressure my phone makes little pop noise like the plastic may be loose. Does anyone else's do this? Could it just be that it is plastic that it makes this noise and there is nothing wrong with the phone?
Thanks for any input.:good:

Bump

If you apply pressure to plastic it's going to deform slightly which would cause a noise like that, yes.

raptir said:
If you apply pressure to plastic it's going to deform slightly which would cause a noise like that, yes.
Click to expand...
Click to collapse
My nexus 5 didn't do that and it's plastic.
Sent from my Nexus 5X using Tapatalk

Mine does it but only if I hold it a certain way and apply pressure in an exact location. Since I don't do this as I use the phone it's a non issue for me. I'd say if it does it when you hold the phone the way you normally would when using it and it bothers you then return it and try again? Mass produced electronic devices will always have inconsistencies and defects. You'll have to decide whether or not it's acceptable.

Thanks guys. I appreciate the input.

git-sims said:
If I put my thumbs on the screen and my index fingers on each side of the "S" from the Nexus logo and apply a little pressure my phone makes little pop noise like the plastic may be loose. Does anyone else's do this? Could it just be that it is plastic that it makes this noise and there is nothing wrong with the phone?
Thanks for any input.:good:
Click to expand...
Click to collapse
Bump

mine does that too. I returned it, thinking it may be a factory defect. But it appears that the new one does that too. Just plastic. Once you put that in a case, you wont' hear clicking

I fixed the clicking sound by applying a strip of insulation tape on the inside of the back cover. Be careful though, just apply one layer, two are too much and lead to a gap between fingerprint sensor and back cover.

For me the clicking sound almost disappeared after 2-3 weeks.

dskvml said:
I fixed the clicking sound by applying a strip of insulation tape on the inside of the back cover. Be careful though, just apply one layer, two are too much and lead to a gap between fingerprint sensor and back cover.
Click to expand...
Click to collapse
Good tip! This made me realize that it's easier to fix rather then go back to the store and return it for a new one (which probably will have the same issue). It look quite easy to remove the back cover in order to mount the tape, even though I'm not that inspired to dissemble a newly brought product. Did you mount the tape's sticky side against the inside of the back cover? Or did you mount it against the battery? I'm not sure it matters.
R

Rickckck said:
Good tip! This made me realize that it's easier to fix rather then go back to the store and return it for a new one (which probably will have the same issue). It look quite easy to remove the back cover in order to mount the tape, even though I'm not that inspired to dissemble a newly brought product. Did you mount the tape's sticky side against the inside of the back cover? Or did you mount it against the battery? I'm not sure it matters.
R
Click to expand...
Click to collapse
I mounted it against the back cover. But i guess it does not matter, as you only need to close the gap between battery and back cover, so there is no more space for the back cover to move.

dskvml said:
I mounted it against the back cover. But i guess it does not matter, as you only need to close the gap between battery and back cover, so there is no more space for the back cover to move.
Click to expand...
Click to collapse
Tried this and moved the tape several times but I realized that the squeaking and clicking sounds kept on coming back. So I cleared it for tape and sent it in for repair. It turned out that my main issue was just at the fingerprint sensor where the plastic back cover were to tight on to the right side of the metal ring around the sensor. Couldn't get rid of it after all, but it sure was a nice try! it might be a solution to other units depending on where the noise is generated.
R