[Q] Magnetometer issue - updated - Desire HD Q&A, Help & Troubleshooting

Hi guys,
just came back from me business trip and realized that.. I have posted something totally useless.
So I came back, with the same request, but properly explained.
All the threads I read are about Galaxy or other phones....
I have and issue with my Desire HD. There is a strange problem with the magnetometer. I took me a while to find out that is connected to it, because.. sometimes by screen just remains blocked. There is no response from it to touch. After some seconds (between 1 and 20), it works. But, the compass is not working (if I check with some sensor application it says that magnetometer is not present.
Sometimes, the best workaround is to disable screen rotation (that is also somehow strange to me, as I don't really see the connection).
After a factory reset (install new ROM, etc), everything is OK until I use the GPS the first time.
So, the questions now:
1. As the sensor works (sometimes for days), I expect to be a 'software' problem. How do I manually reset the magnetometer? I have read that for Galaxy (for example), you can do that by getting in some hidden factory menu...
2. Is it posible to disable the sensor totally? I would not like to do that, as I would like to have the screen rotation, but it can be handy to be able to enable/disable it.
P.S. MAybe an admin can delete this thread (I have created the new one just because the old one.. is way back...hope this does not come against any rule)
http://forum.xda-developers.com/showthread.php?t=1368106
Thanks for all your answer

I cannot belive nobody has an idea. At least an idea, if not a solution.

Related

Can't lock phone / put in standby (solved!)

Hello all,
My phone is not working properly. I've had some bugs most people seem to be having, but now I have something which is quite annoying. I can't find it on these forums or anywhere on the internet.
I have seen a 1 line reference to my problem here:
/showthread.php?t=666332&highlight=standby
Flaws & annoyances with the HTC Desire (with workarounds!) [updated Apr 23, 2010
Hardware defects. Eg. Dust under screen, device not going into standby properly. Most of us don't experience these. Contact your retailer to exchange the unit or HTC to claim warranty.
So, I seem to have this problem. The phone wakes up with whatever button I press, and I don't have to unlock the phone. I have a unlock pattern set. It also doesn't ask me for this.
I couldn't find a proper topic about this problem, but I assume I'm not the only one. Is there a fix, or is it a hardware problem?
It wouldn't make sense to me if it's a hardware problem since the screen does turn off when I press the 'power' button.
Any info would be appreciated.
Thanks, Bart.
Which Lock?
are you using the built in lock or a third party lock app? I had the same problem when I used LockBot. If it's the standard lock, have you tried Powering the phone off then back on?
I am just using the built in application. I haven't used any other lock app.
I have tried turning the phone off twice, and both times it came back (might have been after charging it, but I don't know at all if that's the reason).
edit: I'm gonna try to recreate the problem with restarting and trying to find out when it stops working properly.
edit2: I restarted now... and it hadn't saved the new background I set... strange... :/
edit3: Ok, it still locks itself... I guess I'll just need to wait and see when it doesn't work anymore... maybe it's just a matter of time for it to stop working...
The problem that you quote in your opening post is probably the problem concerning the Desire (or rather an application running on the Desire) not properly releasing a wake lock which causes severe battery drain, e.g. the calendar app about which another thread exists.
Your problem seems to be quite strange. You do not happen to have an application called 'No lock' installed, right?
No, I don't have 'No lock' installed.
I use 2 calander widgets though... (the little one on my home screen, and an more advanced one on another screen.)
I've got quite some applications installed though... I'll just type them here, maybe someone can see something wrong...
Math Workout Lite
EStrongs File Explorer
Alarmering Droid
Groceo-NL
Q-Park parkeerfaciliteiten
ATM Locator NL
Text-To-Speech Extended
Google Translate
G-MoN for Android 2.x
Buienradar.nl v2
Gesture Search
Scoreboard
Listen
My Tracks
Air Horn!
Bonsai Blast
Star Wars Light Saber
Kaloer Clock - Night Clock
Coloroid
AudioManager Widget
IMDB Top 250
Pobs
Simply Cyanide
Voetbal nieuws
Barcode Scanner
Classic Simon
XDA-Developers
Backgrounds
SchottGunn
Shazam
Funny jokes
Ringtones
Google Maps
Google Goggles
I'm just trying some of the stuff of course... It's quite a long list...
Maybe Kaloer Clock brakes something?
I'll use it tonight again, going to sleep soon... Maybe it'll be broken again tomorow.
Lets hope it wont brake again... but that's probably too optimistic.
First off: sorry for the double post, but I have some new information which will also mean the end of this topic.
This morning it didn't work anymore, and the only application that did it's thing this night was the kaloer clock (night clock).
I looked at the settings, and there are some settings about screen lock.
It's not clear at all, but I changed some settings, and it locks again.
So, I guess it was just me using an app which I didn't fully understand. I'm glad you guys helped me though. And I'm definitely glad that my problem is solved!

[Q] Compass started acting up after upgrading to Froyo

I have upgraded my HTC Desire to Android 2.2. Unfortunately I have realized that after that update, an embedded compass started acting up. I mean it's not showing the North anymore. It seems to me that it's not an issue with some particular application as I have tried with several ones available on the Market and it needs to be some bug with new OS. Anyway here is what I have figured out and what I have already done in order to get this sorted out. At this point of time, it even looks like I have just some kinda workaround:
Once I pick out 'Calibrate' menu item in Compass v1.1 (developed by Snaptic, Inc.) and then according to the instruction, start off waving my phone in a figure 8 pattern to reset the magnetometer on my device, it's not gonna fix the issue but when I start rolling my phone in a hand (side to side then top to bottom) and then it seems to me that the issue is sorted out as finally compass points out the North, but after I close the application and open it again (or open any other compass based app) the magnetometer is broken again So all what I can do is to reset the magnetometer as per above-mentioned instruction again. It just looks like the device is not able to save some compass calibration setting anymore.
Anyway I was just wondering if some of you already faced this same issue and know how to fix it permanently. I would appreciate it, if you could share any thoughts with me. Thanks in advance.
Hey folks, I don't believe that nobody experiences that issue too. Maybe you just haven't noticed that yet? Anyway could you please just check if your compass works as intended after the upgrade to Android 2.2? Personally, I really believe it's a bug with Froyo.
I think mine is also acting weird.
Wenn starting Google Maps and using streetview in compass mode it only looks up and down and I cannot look from left to right.
When i roll the phone a few times in my hand it starts working.
But after closing Google Maps and starting it again I have to do the rolling again
I was wondering that compass problem too. With ver.2.1 everything worked like a dream as I use compass mostly geocaching. After updating in every app I've tried the compass stucks pointing to approx. to the lower left corner of the screen. Sometimes calibration helps but it stuck again after a while even the app is running all the time.
"Compass" app kinda could wake up after waiting a while but usually it doesn't. In any other software won't work at all as I've tried, 5secs after calibration but nothing more.
JLillia said:
With ver.2.1 everything worked like a dream as I use compass mostly geocaching..
Click to expand...
Click to collapse
@JLillia: Also in my case the compass worked as intended on android 2.1.
Anyway thanks for your answers guys! I really appreciate it! So it looks like at least 3 folks here are experiencing some issues with digital compass after the upgrade to the Froyo on HTC Desire
Wonder if there is anyone here who could disagree with us and say that the upgrade didn't cause any compass degradation on his/her device at all...
I can't say if it worked properly with 2.1, didn't use the compass a lot before.
With 2.1 I needed to calibrate it a few times, but probably not as much as I need to do now. I'm using the "compass" app and it directly tells me it detected an abnormal magnetic field. After calibrating it again, it points north. Haven't checked the correct north with a real compass, so it may have a slight difference.
I put my phone down at the table at 0 degrees N. I turn off my screen, and turn it back on. It is now pointing 90 degrees E. But the interesting thing is.. the east is actually located west, compared with the previous north :?
When I rotate my phone it displays only E or SE, always between 90 degrees E and 130 degrees SE. I can't even find north.
I can rotate my phone 180 degrees (Pointing south), it displays 130 degrees. When I calibrate the phone and I rotate my phone 180 degrees (Still south) it displays 160 degrees S. Which is kinda strange. And when I try to find the 180 degrees point, and rotate my phone again, it displays 35 degrees NE.
After another calibration the values seems to be okay...
My conclusion? Don't trust the compass at all unless you have a real compass to compare.
That person with the exact opposite experience is me
I complained on 2.1 here with many others about the compass going haywire every time you took it off-screen and its lack of stability and consistency. HTC 2.2 totally fixed this issue for me. I've calibrated it once about a week back and it's still accurate every time I'm opening it and in Google Earth.
Beware, the compass draws a lot of power in use so it'll drain the battery very fast. About as fast as playing a 8Mbps 720p VC-1 vid.
-----------------------------------
- Sent via my HTC Desire -
My problem is kinda dame that with Nakebod.
As I said compass stucks pointing to the lower left corner, it infact tells I'm holding the phone towards 120-130 decrees east, where ever I turn the phone to. Calibration helps for a while as after that the compass points approxamtely to north which is enough direction to me, but after a while or at least after swithing apps or taking compass background and back on, it stucks again to the 130 decrees.
Of course I am not using this kind of device as "for real" but I'd like to have it at least somewhat accurate. As geocacher I use compass as a tool with my hobby and I was quite happy with Desire because of the quite accurate GPS but after the update the compass is practically useless.
Just a quick update, I made a quick phone call to HTC support this morning and raised that issue. The support analyst recommended the factory data reset to see if it helps. I guess it's just a standard answer so at this point of time I'm not gonna proceed with that and erase all data on my phone. (Btw, I wonder if it's possible to backup all current data from my unrooted, unbranded Desire?)
Furthermore he promised to get back to me in next few days with some official resolution of that issue so I will keep you updated.
Try calibrating your magnetometer by waving your phone in 8-shaped moves.
I emailed HTC customer care also about the issue and the answer was to factory reset the phone. Of course that was the first thing I had already done at the minute I noticed the problem in first place so I wasn't quite fond of the idea. In fact I have reseted phone three times after the update and allways the result was the same; compass stucks.
Well, I thought that maybe I have some weird app that messes up the compass so I tried one more time...
At first after the reset I downloaded only EStrong file manager, compass and c:eo. Compass worked most of the time! I kept resuming backups and compass did stuck occasionally but not very often (+ abnormal magnetic field). I am not sure what I did leave out of the phone but now the comapss works quite fine. It is a lot more sensitive for magnetic fields than in 2.1 but usually calibration works to it.
So, the conclusion is, that even for some reason first times the reset didn't work, it did help after all. Just backup your data and give it a try. Doesn't cost more than some time. The compass DOES stuck still but is most of the time usable.
At least I left out MoreLocale2, Metal detector and some games. And I DIDN'T calibrate G-sensors after reset.
So, there is still some issues with update and compass but it COULD also be somewhat application related...
G-Sensor calibration might be the answer! Following the first factory reset yesterday which cleared the compass problem initially I reinstalled all apps and calibrated G-sensor to find the problem came back. Then I factory-reset once more last night and reinstalled all apps but didn't do the re-calibration, left the phone on for the night - no problem in the morning. Feel tempted to re-calibrate to proof the point now.
Please inform here how did it do if you re-calibrate. I have an ongoing geocaching challenge, so I won't try that until I'm sure that I don't need the compass for couple of days. After that I'm going to test if calibration is the problem as soon as possible.
I have the same problem. Have tried everything but hard reset. Still, compass worked a lot better on 2.1 :-(
Sent from my HTC Desire using XDA App
nitemarc said:
@JLillia: Also in my case the compass worked as intended on android 2.1.
Anyway thanks for your answers guys! I really appreciate it! So it looks like at least 3 folks here are experiencing some issues with digital compass after the upgrade to the Froyo on HTC Desire
Wonder if there is anyone here who could disagree with us and say that the upgrade didn't cause any compass degradation on his/her device at all...
Click to expand...
Click to collapse
My compass works fine on HTC Desire on Android 2.2.
Try 3d compass, and use its calibration option. Always works for me.
Sent from my HTC Desire using XDA App
nitemarc said:
Just a quick update, I made a quick phone call to HTC support this morning and raised that issue. The support analyst recommended the factory data reset to see if it helps. I guess it's just a standard answer so at this point of time I'm not gonna proceed with that and erase all data on my phone. (Btw, I wonder if it's possible to backup all current data from my unrooted, unbranded Desire?)
Furthermore he promised to get back to me in next few days with some official resolution of that issue so I will keep you updated.
Click to expand...
Click to collapse
Wonder how does HTC support team's SLA look like in terms of resolving client's tickets as my one hasn't been resolved yet... Anyway it seems to me that HTC is not going to confirm that OTA update to Froyo could caused that compass issue.
That's why I decided on factory data reset and it looks like that helped with getting this issue sorted out. After the hard reset, my first step was an initial compass calibration and that's really all what I did. The digital compass is not maybe so precise and accurate as it used to be on Android 2.1 but finally roughly (I would say with 15° margin) points out the north so there is a progress
Just to add my 2c, I can confirm that the compass has become useless since I upgraded to 2.2 on my device. Doing the figure 8 in Compass app has short lived benefits.
Sent from my HTC Desire using XDA App
Neither does my compass react in any application (tried Compass, Places directory, Google Navigation) after update to Froyo.
Calibrating with the 8 movement or G-sensor calibration does not help at all.
However, it always starts working normally when I tilt the phone to the side (so that I look on the slim side of the phone) and then start a short forward and backward rotation with the rotational axis going thru the display.
I need to repeat this every time I unlock the phone and the compass keeps on working until i lock the phone again or until I switch the application.
Weired.
I have the same problem, and it is a bit annoying. The compass works correctly if I wave the phone like in the video posted, but I have to do this every time I start an app that uses the magnetometer. My phone was not like this on 2.1.

Problem with Desire Flashlight

Hello,
I got a problem with my flashlight.
It turn's randomly on and off but it's only for about a second.
It doesn't matter if the device's screen is off or on or if the device is connected with the pc or not.
Also the flashlight turrns on for about a second if I restart my device. The flashlight turns on and off and then the screen lights up.
Is there a known bug with an app or radio? I tried already two different roms and two differentt radios.
If there is no way to solve the problem, is there a way to deactivate the flashlight so no app can use it?
greetz Nightskill
Hello all,
I found out, that the Flashlight turns on if I touch the Desire at the top left of the phone. Exactly at the intensity and proximity sensor.
Is there a known Problem with the Desire?
Never heard of it before, but damn that must be annoying
Are you using original rom?
Yes, It's very annoying...
Yes I'm using a pre rooted original Rom. But I tested already other roms.. same problem...
Sent from my HTC Desire using XDA App
Sounds weird, but if you did not do a full wipe when switching ROMs then that may be a cause I'd imagine.
how about removing the Flashlight.apk and install it again
have you tried other application for use the LED as flashlight, like teslaLED etc?
Having the some problem here, and my charge led light has also stoped working but the battery is charging, what can I do do fix this beceause its not showing indications
Very same problem with my Desire. Did not install any custom roms, only the updates that came automatically from HTC.
Yesterday did a 'hard reset', (reboot with volumn down button, and choose 'clear storage', but this did not help. I only needed to install every program i again
On the other hand, maybe this was not a real 'hard reset', because the HTC is still on the 'updated version', not on the android version as it was when I did purchase the phone.
Version now is: 2.29.405.5.
It looks like a bug in the system, not a hardware problem, because the flashlight does work sometimes (as described in the first post).
Searching the internet did not work, there are more people with the same problem, but not any solutions (yet).
Any new Informations?
I'm now using CyanogenMod 7 (7.0.3) but the issue is still the same. The radio is upgraded to the newest version. (32.54.00.32U_5.14.05.17)
Is it possible to swap the LED (and Camara) Modul (or board) without replacing the whole mainboard?
Me too
I got the same problem.
bad luck~~!!
I tried many ROM or RADIO or RECOVERY,but can not slove this problem.
The Problem still exists, but I got interessting news.
The problem is caused by the Proximity Sensor.
You can test this very simple:
Download an app which shows the value of your Proximity sensor.
Hint: My Desire only shows 0cm or 9cm value. This is normal, because our sensor is not capable of reporting all intermediate values. Then just hold something in front of the Proximity Sensor (left top of the Phone) and remove it. The value will change and after you removed the thing, the flashlight will switch on for some miliseconds.
Unfortunaly I don't know how I can solve this problem. I also don't know wheather it is a software or hardware problem.
I hope somebody can give some hints or something else.
I am on CM 7.0.3 and I should admit that I use the flashlight quite often. On the high brightness option.
Everything was ok for months but now I get a blueish tint when the flashlight is on. For example, if the normal colour is white (around 6000k), now I get 8000k. Moreover, the led is not as bright as it used to be.
I have never used the torch app, for more than 4-5 minutes constantly on.
Is the led dying?
Got this problem two times already, not even flashing with RUU helped.
Returned my HTC for warranty, when it arrived flashlight worked fine (as per return slip, some module was replaced) but the light sensor was screwed. During phone calls LCD stayed off all the time, it worked only under direct strong light. went back for repairs this time got mainboard replaced.
After a while flash stopped working again and soon after, or maybe at the same time, LCD stopped turning off during phone calls and touchscreen stayed active.
Went for another repair. not sure if i want the same thing to happen again, if it does, i should get a new phone, but i know that it will be a lot of hassle.
Same problem here. This morning the flashlight was working without problems, now it's dead. So this could get the 3'rd mobile replacement within 2 weeks, the 4'th at all. I've already tried CM7.1RC, InsertCoin1.1.0 and the original RUU - no effect...
Now I'm thinking about returning the mobile (possible after 3'rd replacement/repair when You can present the failure in the shop) and ordering a HTC Sensation instead... Maybe this will be better ???

[Q] magnetometer issue

Hi guys,
just came back from me business trip and realized that.. I have posted something totally useless.
So I came back, with the same request, but properly explained.
I have and issue with my Desire HD. There is a strange problem with the magnetometer. I took me a while to find out that is connected to it, because.. sometimes by screen just remains blocked. There is no response from it to touch. After some seconds (between 1 and 20), it works. But, the compass is not working (if I check with some sensor application it says that magnetometer is not present.
Sometimes, the best workaround is to disable screen rotation (that is also somehow strange to me, as I don't really see the connection).
After a factory reset (install new ROM, etc), everything is OK until I use the GPS the first time.
So, the questions now:
1. As the sensor works (sometimes for days), I expect to be a 'software' problem. How do I manually reset the magnetometer? I have read that for Galaxy (for example), you can do that by getting in some hidden factory menu...
2. Is it posible to disable the sensor totally? I would not like to do that, as I would like to have the screen rotation, but it can be handy to be able to enable/disable it.
Thanks for all your answer

Accelerometer- Possible Hardware fault?

I've not had this issue up until yesterday, the phone would joy auto rotate, and games such as temple run weren't playable due to the accelerometer not registering anything at all, I reset the phone and it worked fine.
now, the issue has come back, but Won't go, I've reset the phone, Booted in safe mode, performed a factory reset, everything. (the only difference factory reset made was that when I try to calibrate the G sensor it says 'calibration complete' instead of calibration aborted.)
However, still the bubbles do not move.
I've looked on the sensor debug app, it shows no data.
Now, what's strange is on the camera I have taken two identically pictures.
One I took in portrait, the other I took in landscape.
I went to gallery and the picture I took in portrait appears as a landscape picture, and the one I took in landscape appears as a portrait picture :s
Well, that shows the accelerometer is working right? (Even though it's backwards)
I'm really confused, I don't want to have to return my phone but if it's a hardware fault I have no choice.
By the way, I'm completely stock.
-bump-
When I calibrate the phone while moving it around, the calibration aborts.
But when I calibrate it as you should. on a flat surface it says calibration completed.
so therefore, the Accelerometer must be working in there.
Which makes me wonder if it's a hardware fault or an issue with the kernel or Rom? (Stock)
...
Mine had a similar problem in that it stopped auto rotating in anything, turned out to be a hardware fault as like you I tried every software test. Your best bit would to either do a factory resit on the phone (unless already done so) and it that does not fix it have you tired the htc function tester?
If yes to both it may be the case that you have to send it for repair.
My auto rotate was a hardware fault and they had to replace the main board and a lot of other silly components I have to clue as to what they are.
I hope this helps.
Same problem here. This issue actually concerns a lot of people.
No fix for the moment, check this thread for more info:
http://forum.xda-developers.com/showthread.php?t=1588663

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