[Q] Data stopped with 3G Signal ON - EVO 4G Q&A, Help & Troubleshooting

Hi, I've been following xda for a while but just recently registered. I searched the forums but didn't find any good answers/fixes.
In either case:
I've lost connectivity on my HTC EVO 4G. It's odd because the 3G signal indicator shows strong and the up/down arrows light up/dim. I'm running the latest CM7 supported nightly build and the Tiamat Kernel.
I was running a PRL for Verizon only roaming but heard rumors that 4G was in Phoenix. I did a backup of my ROM and restored a default android one then did the PRL update through the phone to get the most recent PRL from Sprint. Now in my CM7 rom and regular android ROM I can't connect to any data.
I tried re-wiping caches and restoring a second time to no avail.
Maybe I broke something in the ROM and just need to do a factory reset? Not a problem if that's necessary I have backups of all my stuff.
Any help for regaining service would be great! Thank you in advanced.

Well never mind I guess... just my luck as a Sysadmin once I ask about why it's broken it's fixed.
All data is back on my phone even after multiple reboots. Maybe PRL update didn't register on Sprints end? Don't know...
Thanks anyways everyone!

Happing to me too, it's a tower problem in my area. Nothing to do with your phone just Sprint's crappy network.

Related

Please help, EVO 4G connectivity goes in and out after rooting

Hi guys,
Please help me out here:
After I rooted and unlocked NAND on my EVO by following the guides on this forum (part 1 and part 2), my 4g connectivity is totally unreliable.
The connection switches between 4g and 3g a couple of times a minute. Sometimes the EVO will have a full 4g signal and an ip address (according to the settings app), but when I open the browser it says that there is no network connection. Switching the phone to 3g fixes the connectivity issue.
I live on the 14th floor of a high-rise and had full 4g signal before rooting. I have tried the stock ROM as well as the Bugless Beast ROM and I get the same results.
Does rooting and unlocking NAND somehow mess with the 4g radio in the EVO, anyone have this issue in the past? Please help, I don't want to take this thing back to Sprint and go for the iPhone
Have you updated the radio? Go to settings and see if you baseband is 1.39.00.05.31
4G Radio
What is your current baseband at?
you should be at 1.39.00.05.31 or higher. If you look for the Fresh .2 Rom, they have the Radio zip. reboot into recovery and flash with the new Zip it will update your Baseband radio will be updated.
I had issues with 4G connectivity I updated my radio and I am all set.
-Joshonekenobi
Yes, I just updated to the latest baseband and it's still doing the same thing.
The phone shows full signal on 4g and all of the sudden switches to 3g and back to 4g again. This occurs several times a minute.
Is there some way I can flash it back to completely stock ROM?
Thanks,
Rayden1000
i'm rooted via unrevoked and my 4g is spotty. rooted or not. for me I think its 4g not set up yet. It is a work in progress. I'm in St. Louis. Speeds suck as well.
Avg. 1.2 download 4g
Avg. 0.5 download 3g
I am in Baltimore, the first 4G market. I really don't think it has to do with coverage....before rooting (and even after rooting, when on 4G), I get about 3.6 down and 1 up (upload is capped at 1 by Sprint).
I also live in a high rise that's half a mile from Clearwire's 4G tower........my issue is that after rooting, the EVO is not locking to 4g, it keeps switching back and forth between 3g and 4g.
Rayden1000
rayden1000 said:
Yes, I just updated to the latest baseband and it's still doing the same thing.
The phone shows full signal on 4g and all of the sudden switches to 3g and back to 4g again. This occurs several times a minute.
Is there some way I can flash it back to completely stock ROM?
Thanks,
Rayden1000
Click to expand...
Click to collapse
Same issue here... Try this: go to settings and disable mobile networks (i.e. turn 3G off). When I do this, speed test works fine, but as soon as I try to do something real it disconnects and says there is no connection, even if it had a strong signal... not terribly useful!
L_Mo said:
Same issue here... Try this: go to settings and disable mobile networks (i.e. turn 3G off). When I do this, speed test works fine, but as soon as I try to do something real it disconnects and says there is no connection, even if it had a strong signal... not terribly useful!
Click to expand...
Click to collapse
L_Mo,
Were you having this issue before rooting (I am just assuming that you did root)? I swear that I did not have this issue before doing the full root and Nand unlock. When I just had Unrevoked root, I was using my Evo as my internet connection for my laptops for a full week with no issues and as a result I disconnected my Comcast cable internet.
I am just at a loss here, if I can't get this fixed, I will have to either flash the phone back to stock or take it back to Sprint for an exchange.
Rayden1000
I had the same problem after rooting. I am having better luck with Flipz stock rooted rom. I am using Flipz ota 1.32.651.6 rooted rom with the 1.39.00.05.31 radio. I wiped cache and delvic before flashing.
If this doesn't work for you you can get the stock RUU and reflash to unrooted stock.
jgarozzo said:
i'm rooted via unrevoked and my 4g is spotty. rooted or not. for me I think its 4g not set up yet. It is a work in progress. I'm in St. Louis. Speeds suck as well.
Avg. 1.2 download 4g
Avg. 0.5 download 3g
Click to expand...
Click to collapse
Unrevoked is a ***** root and couldn't possibly mess with your 4G, sorry to say!
And, to the rest of you, rooting would not mess with your signal at all unless you dropped your phone or some ****. Installing the newest radio would be my only recommendation. Or you can unroot it and try to exchange it for a different EVO.
erikjonpeterson said:
I had the same problem after rooting. I am having better luck with Flipz stock rooted rom. I am using Flipz ota 1.32.651.6 rooted rom with the 1.39.00.05.31 radio. I wiped cache and delvic before flashing.
If this doesn't work for you you can get the stock RUU and reflash to unrooted stock.
Click to expand...
Click to collapse
Thanks erikjonpeterson,
I am going to to download that ROM now.... I knew I wasn't crazy when I said that 4G worked fine before rooting. I am finding more and more info online about many people having the same issue
Rayden1000
rayden1000 said:
Thanks erikjonpeterson,
I am going to to download that ROM now.... I knew I wasn't crazy when I said that 4G worked fine before rooting. I am finding more and more info online about many people having the same issue
Rayden1000
Click to expand...
Click to collapse
I had the same issue. Reflashed the RUU and still had connection problems (good 4g signal, but use the internet and it drops and switches to 3g). Didn't have problems with my 4g data card though.
edit: I actually thought I messed something up myself before I even rooted. I was in a bad area and kept roaming even though I could get a weak Sprint signal so I switched it to Sprint only and I think I mightve messed with some other settings under that mobile network tab. What are the default settings?
So basically, something in the full rooting process (not the unrevoked one), f's up the baseband or access to the baseband? I am not an electronic engineer, but it's obvious that doing the full root messes up 4G.
Any senior members in the know have a fix for this? I already exchanged my Evo once because of several stuck pixels, it would look suspicious if I went back to the store again...
Rayden1000
rquinn19 said:
I had the same issue. Reflashed the RUU and still had connection problems (good 4g signal, but use the internet and it drops and switches to 3g). Didn't have problems with my 4g data card though.
edit: I actually thought I messed something up myself before I even rooted. I was in a bad area and kept roaming even though I could get a weak Sprint signal so I switched it to Sprint only and I think I mightve messed with some other settings under that mobile network tab. What are the default settings?
Click to expand...
Click to collapse
Default settings under Mobile Networks: Every option is checked.
Rayden1000
rayden1000 said:
So basically, something in the full rooting process (not the unrevoked one), f's up the baseband or access to the baseband? I am not an electronic engineer, but it's obvious that doing the full root messes up 4G.
Any senior members in the know have a fix for this? I already exchanged my Evo once because of several stuck pixels, it would look suspicious if I went back to the store again...
Rayden1000
Click to expand...
Click to collapse
Don't take what I said as a definite Evo or root problem. I'm curious as to if it's a 4g here in Philly problem. When I first bought the 4g card it was great, but wasn't using it so I returned it. Bought it again 4 months later and I returned that one because the 4g was terrible. I'm thinking 4g where I'm at sucks and is getting worse with more and more people jumping on it. I was a 3g early adopter so I'm not worried yet.
edit: I'm gonna go down to an area that's known to have a good 4g signal after work and sit around and do some "testing".
Which market are you in? Sprint has been doing a ton of testing in markets that aren't officially live yet.
I don't think it has anything to do with the ROM.
If when you are connected to 4G you can access the internet, only suddenly 4G it drops for no reason and switch to 3G and then reconnects to 4G and goes on and on, below is the solution. if when you are connected to 4G you can not access the internet at all, the below wont fix it for you and it is probably a problem with your rom.
You will need your msl code to fix this, loop up in the forums to to obtain your msl code from Sprint:
hit ##DATA# > Edit mode.
Put in your msl code
Chose WIMAX
Scroll down to Wimax_Idle_Sleep
Change the value from 10 to 300.
Click menu, commit changes and restart the phone.
This fixed it for me and i never drop 4g (when in good coverage) again.
Basically Sprint has some STUPID setting that tells 4g to go into "sleep mode" of no data is passed on the 4g connection after 10 seconds which is essentially disconnecting 4g.
The problem is it goes into sleep mode (disconnecting), but then rescans and look for a 4G signal > reconnects to 4g and if no data will be passed in 10sec it will do the same again in an endless loop.
10sec to put a connection into sleep mode is really low so change it to 300sec.
The odd thing is that this is only happening in certain locations and with certain towers.
I tried to call Sprint and explain about this issue but my attempts fell on death ears.
Go ahead and try the above. if it helps you please someone make this a sticky as you are not the first i see having the issue.
Valicore said:
Which market are you in? Sprint has been doing a ton of testing in markets that aren't officially live yet.
Click to expand...
Click to collapse
I am in baltimore, the first 4G market.
I have to tend to agree that something in "Part 2" is messing up something with 4G. I've done Part 1 and successfully "upped" the radio with no 4G loss. Living in $G Vegas, I would get solid 2 bars inside my office. Once I did Part 2 and redid the phone, I would get "jumping" from 3G to 4G...
I still have to wonder, when flashing the new radio, why (after Part 2) it gets "stuck" in formatting cache and you get no "confirmation" of an upgrade. I am an AnooBroid...but this just doesn't seem right to me.
(Edited) - This post is now obsolete... Teaches me to refresh the page on the Evo before posting!

(SOLVED) All users of CM6.XX and Ultimate Droid (AOSP) questions

I seem to have signal issues on both ROM's. I'll give you guys a little background information.
I've used Fresh and Myn ROM's and always get perfect 3G coverage in my house and around town. Everytime I flash an AOSP rom I can't seem to connect to anything but 1X (if I'm lucky). When I was using the 2 previously mentioned Sense ROM's I'd have no issues with data. For the record I don't do a restore of my system data or apps when I flash because I prefer to download everything again to prevent FC's and other issues.
I've done a nandroid restore and updated PRL and Profile in a Sense ROM (2X) and then restored my AOSP ROM (ultimate droid) and that doesn't fix signal issues. My girlfriend has an Evo and she gets perfect signal on 3G (4G as well but she has it off) so it's not network related.
I downloaded the latest radio and pri from the development thread and flashed them in recovery. That didn't do anything at all and may have been a waste of time.
I then did these steps:
Dialed *#*#463+#*#*
Clicked on Phone Info
Turned off Radio (waited 1 min)
Turned radio back on
Ran ping test (failed because of no data signal). I can make/receive calls but nothing data related.
Is anyone having this issue? This has prevented me from fully enjoying AOSP ROM's and I don't know what the issue is. I'm using the latest PRL but could it be that my radio is broken? I would ready appreciate any help.
*** Update ***
I'm typing this thread on my phone and it's displaying 3G in full bars and then jumps to 1X full bars. It's kind of random but never steady. If anyone can please help me with this I'd appreciate it.
By the way I have an Airrave. Could that be the cause of my problems?
Sent from my PC36100 using XDA App
gqstatus0685 said:
I seem to have signal issues on both ROM's. I'll give you guys a little background information.
I've used Fresh and Myn ROM's and always get perfect 3G coverage in my house and around town. Everytime I flash an AOSP rom I can't seem to connect to anything but 1X (if I'm lucky). When I was using the 2 previously mentioned Sense ROM's I'd have no issues with data. For the record I don't do a restore of my system data or apps when I flash because I prefer to download everything again to prevent FC's and other issues.
I've done a nandroid restore and updated PRL and Profile in a Sense ROM (2X) and then restored my AOSP ROM (ultimate droid) and that doesn't fix signal issues. My girlfriend has an Evo and she gets perfect signal on 3G (4G as well but she has it off) so it's not network related.
I downloaded the latest radio and pri from the development thread and flashed them in recovery. That didn't do anything at all and may have been a waste of time.
I then did these steps:
Dialed *#*#463+#*#*
Clicked on Phone Info
Turned off Radio (waited 1 min)
Turned radio back on
Ran ping test (failed because of no data signal). I can make/receive calls but nothing data related.
Is anyone having this issue? This has prevented me from fully enjoying AOSP ROM's and I don't know what the issue is. I'm using the latest PRL but could it be that my radio is broken? I would ready appreciate any help.
*** Update ***
I'm typing this thread on my phone and it's displaying 3G in full bars and then jumps to 1X full bars. It's kind of random but never steady. If anyone can please help me with this I'd appreciate it.
By the way I have an Airrave. Could that be the cause of my problems?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Same. i have this issue. although i dont get 1X. but i do however get spiking signal.
from what ive learned, the bars arent ur reception but how good ur connection is to the....satelites? aslong as u have 3G showing ur phone/internet SHOULD be working. although i would rather like to see all full bars where i normally would
i'm in a pretty high 4g signal area, but i love ultimate droid. i too have loopy 3g using cm6 or ultimate droid, would gladly give up my 4g to use either of these roms, but the 3g performance is way slower than on a sense rom. it's not just the bars, 3g on aosp is almost unusable, on sense roms, it works nicely
I solved my issue. The root of the problem is the Airave and how it connects with AOSP ROM's.
When I flash a Sense based ROM I don't have an issue with 3G and signal. I'm in a perfect 3G area by the way.
As soon as I disconnected the Airave last night my 3G signal came back with a vengeance. It hasn't left and is steady. I plugged in the Airave again and I saw my signal disappear and never come back. I could make/receive calls but no data access. I have the latest version of the Airave. Could someone (DEV) of an AOSP ROM investigate this issue. I knew it wasn't my phone because it would only happen in AOSP ROM's.
Sent from my PC36100 using XDA App

3g issues... can't connect at all. Stucked with 1x / 4g

I finally got my phone replaced a few days ago for free (I broke my 4g and lost my rsa keys)
Before I rooted, my 3g had no problems. I made sure I updated my profile and my prl.
I rooted and performed a nandroid before flashing a rom
I flashed cm7 .. was running 3g just fine until it randomly stopped working. I've been Stucked on 1x...unless I decide to turn on my 4g. I'm not sure what's wrong..I've already messed with the roaming settings, host...making sure its cdma prl...restored my original nandroid ... still running 1x and extremely low speeds (.12 mpbs). It's not a tower issue (I live in fort worth tx..hurst area if that helps) as I've already tried different places and with another Evo that had no problem connecting to 3g. I reupdated my prl and profile with stock and no luck. Have tried several roms and no fix. Have also unrooted and went back to complete stock..no luck.
What could be wrong and how can I fix this issue? I really need my 3g back and I've ran out of solutions
Have you tried the fix located here: http://goo.gl/dTAXz
Posting & replying via the XDA Premium app
Wow man....that seemed to fix it for me. Resetting the ports and proxy...then restoring the data and doing the handsfree activation again (canceled the prl update)...though its weird I was on prl 67677 and after doing all that still am on 67677. Not sure how it fixed it but 3g is back...
Sent from my PC36100 using XDA App

[Q] No 3g connection after ESN swap

(TL;DR at the bottom)
This morning, I swapped to my old Evo 4g (rooted as well) because I was going to be doing community service all day and didn't want anything to happen to my Epic 4g.
First thing I noticed was that there was no 3g on my Evo. I shrugged this off because 4g was working, and I only needed data for a short period of time.
After switching back to my rooted Epic, I followed the instructions, and it reset after putting in a stream of numbers and symbols.
When booting, I saw a custom boot animation, but everything else looked pretty stock. None of my apps, stock TW launcher, etc.
I shut off the phone, booted into recovery, wiped, and did a nandroid restore from yesterday's backup. Then I updated profile and PRL. I was able to make calls and send text messages, but no 3g (symbol said 3g with grey arrows though).
I also tried flashing a new ROM, but that didn't give me back 3g (symbol was still there).
I haven't been able to try 4g on the Epic yet because I haven't been able to get back to the side of town where the 4g towers reach.
Finally, I called Sprint to see if they could help me out.
They ran me through updating my Profile and PRL, turning WiFi on/off, turning 3g on/off, and even manually setting some of the network configurations (using MSL's, changing MSID, etc.)
After a good hour on the phone, I still have no 3g. D:
They told me that they put in a "Network Support Ticket" and some technicians will work on this for the next 36 hours.
TL;DR: Swapped from Epic --> Evo --> Epic in a 24 hour period, and there is no 3g. Tried updating Profile/PRL, flashing a new ROM, a nandroid restore, and calling Sprint, but still no 3g (even though the symbol is still showing)
Can you guys please help me shed some light on this?
Thanks!
(In case it matters, I'm running the Stock+ ROM from the Mortify Thread)
I really am not sure but you should try calling Sprint, pulling out the battery and ask for an RTN reset. I used this off an Evo thread when I had connection issues with my Epic after going full retard and doing an EFS clear with Odin. The RTN reset on the phone didn't work for me so I think it is different and the tech told me they have resets for voice, SMS, and data but I forget which this is for. If nothing else ask them to do a voice, SMS, and data reset on your line.
Sent from My Phone with An App.
I was just about to call them, but had an idea.
I unrooted and 3g came back!
Shortly after, I re-rooted, and am happily using 3g
Thank you!
If anyone else has this problem, I used this to unroot, and this to re-root.
XDA community, you're the greatest
Glad to hear you got it working. Odin works wonders!

Internet not working.

For the past week and a half, I've had internet issues when I'm on 3g. It works fine on wifi. I've switched between ROMs, kernels, modems, etc. I'm currently on Goodness with the MA6 firmware modem AIO and the anthrax kernel. I've tried updating the profile & prl. I have between 2-4 bars of 3g and yet it still gives me the webpage not available sign. I tried clearing the cache/ fixing the permissions. But the internet simply won't work. I'm in Maryland, between Baltimore and Frederick. What could the problem be? Maybe the phone itself is defective or Sprint's network died in my area?
I'd see if they're doing work i that area. I know in areas of Baltimore 4G is there, I believe. You could try using build prop tweaks ect for signal if you wanted.
Zin0 said:
For the past week and a half, I've had internet issues when I'm on 3g. It works fine on wifi. I've switched between ROMs, kernels, modems, etc. I'm currently on Goodness with the MA6 firmware modem AIO and the anthrax kernel. I've tried updating the profile & prl. I have between 2-4 bars of 3g and yet it still gives me the webpage not available sign. I tried clearing the cache/ fixing the permissions. But the internet simply won't work. I'm in Maryland, between Baltimore and Frederick. What could the problem be? Maybe the phone itself is defective or Sprint's network died in my area?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1815580&page=3
http://forum.xda-developers.com/showthread.php?t=2154344
Misery loves company.
The 2nd post is a thread I started regarding the same problem. The first post is to a thread I thought could help me. I tried some things mentioned in there but none of them worked. Then someone posted in the thread who is having the same problem.
Here's what I've been running into and what I tried. I am on FreeGS3, Anthrax kernel, and recently updated to MA6 when I started having problems. I use a battery saver so my internet connection turns off when my screen is off. I started noticing a week or so ago that when I woke up my phone, the 3g icon would appear but only the up arrow flashed. The download arrow wasn't doing anything. I would toggle it off and on and eventually get it to work. I'm in the Raleigh-Durham area and we are just starting to get LTE. My 4G works whenever I go through 4G areas and my wifi works. I have restored a working backup, wiped my phone, flashed back to stock unrooted, called Sprint (they refreshed my signal and had me do an OTA activation), manually changed my PRL, upgraded to MA6, updated profile (when I could get it work).........and I think that about sums it up. The one thing I've noticed is my phone works flawlessly when the network mode is set to CDMA. At this point I'm clueless. I really don't think it's a phone issue because 3g works on CDMA. It's like when the phone is set to CDMA/LTE and it doesn't have an LTE signal, it doesn't know what to do. That up arrow flashes in such a rhythm that it's like the code is stuck in a loop.

Categories

Resources