Develop Bugs

Can't send or receive texts with new SIM?

Hey all,
I broke my old iPhone 4, accidentally sold it with my old SIM, bought a 4S, took it back, and yesterday got a new SIM card for my new Galaxy Nexus. Everything worked fine after I activated the SIM over the phone, but I noticed I didn't get any texts.
I didn't think much of it, just other people having busy lives. The next day though, I didn't get anything back from my mother, which she surely would have text back by now. I gave her a call, and she told me that she never got anything from me, and I never received anything from her.
Investigating further, most people online said it was that I never assigned my phone an SMSC number. I put in the AT&T one and still no dice. I called AT&T, they re-added messaging, and still nothing. AT&T contacted Samsung, told me to do the SMSC change again and see nothing. I was able to get all the trial texts from AT&T, but couldn't send or receive anything from my friends or family.
Frustrated, I went down to Best Buy and bought an AT&T dumbphone to use so I could send back the Nexus, as well as finally be able to text. Still couldn't send or receive messages. Changed the SMSC on both the phone and SIM card, and got no errors, but texts still never got the recipient and I couldn't receive any.
Needless to say, I'm extremely frustrated. Anyone have any advise?

Over 100 views and no one has a guess as to what could be the issue?

This place and AndroidForums. Just a wonderful haven of awesome advice.

Intervenient said:
This place and AndroidForums. Just a wonderful haven of awesome advice.
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Click to collapse
No one has an answer, same as you. People can't give answers if they don't have them.
Sent from my Galaxy Nexus using XDA

Where you using iMessage on the iPhone if so did you wiped before you gave it to the person?
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk 2

jgalan14 said:
Where you using iMessage on the iPhone if so did you wiped before you gave it to the person?
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk 2
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Click to collapse
Yes, but I also sent regular texts as well. I did wipe the phone completely before sending it.

Intervenient said:
Yes, but I also sent regular texts as well. I did wipe the phone completely before sending it.
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Click to collapse
Mm that's a really weird issue ans even weirder that att can't fix it
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk 2

jgalan14 said:
Mm that's a really weird issue ans even weirder that att can't fix it
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk 2
Click to expand...
Click to collapse
I agree. I went to the AT&T store today, and they opened a claim and said they'll have a solution by Tuesday, but I have a feeling that they'll come up blank.
I'm hoping maybe it's as simple as getting a new SIM, getting it going on an ATT phone, and then popping it into my Nexus.

Turns out it was account related, so I got it working on my dumb phone. Stuck the SIM into my Nexus and still nothing.
Never had any sort of trouble with iOS with this, or dumb phones. Maybe the Lumia is more my speed.

Issue with 4.0.4 or phone?

I just got a refurb replacement for my GN from Verizon because my first GN had no recovery image on it which prevented me from doing factory resets and doing the 4.0.4 update. I just got the new one in the mail and after setting it up and installing 4.0.4 there are terrible data connection issues. If I have 4G turned on and begin using the internet in anyway, browser, facebook, etc.. it only hold the connection for 30 seconds max and it loses all network entirely preventing me from using the web or making calls until it reestablishes connection which takes like 30 seconds. Now when i'm not using 4G and just on standard network, I can make calls and send txts without a problem and it holds the connection just fine. Is there a fix to this issue? Is it a faulty device or is this a known issue for 4.0.4? Im going to go back to VZW for another replacement unless I get an answer here. Rooting is not an option because I want to keep my warranty because there are so many damn issues with this phone. Thanks

jttate04 said:
I just got a refurb replacement for my GN from Verizon because my first GN had no recovery image on it which prevented me from doing factory resets and doing the 4.0.4 update. I just got the new one in the mail and after setting it up and installing 4.0.4 there are terrible data connection issues. If I have 4G turned on and begin using the internet in anyway, browser, facebook, etc.. it only hold the connection for 30 seconds max and it loses all network entirely preventing me from using the web or making calls until it reestablishes connection which takes like 30 seconds. Now when i'm not using 4G and just on standard network, I can make calls and send txts without a problem and it holds the connection just fine. Is there a fix to this issue? Is it a faulty device or is this a known issue for 4.0.4? Im going to go back to VZW for another replacement unless I get an answer here. Rooting is not an option because I want to keep my warranty because there are so many damn issues with this phone. Thanks
Click to expand...
Click to collapse
They don't know what it is. I'm on my 4th replacement device and still same issues as you. They said next one I can either get a Maxx or wait for a SG3 for my troubles. OK
Sent from my DROID RAZR using xda premium

gfropr said:
They don't know what it is. I'm on my 4th replacement device and still same issues as you. They said next one I can either get a Maxx or wait for a SG3 for my troubles. OK
Sent from my DROID RAZR using xda premium
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gfropr, did VZW actually tell you the SGSIII was an option? I finally went in and they told me I could swap mine out for either the Bionic or the Razr and I asked about the SIII and they really weren't sure if it was an option because it's not out yet. I'm going to be very mad if they make me swap for anything Motorola and I'm for sure not going to get the iPhone.

jttate04 said:
gfropr, did VZW actually tell you the SGSIII was an option? I finally went in and they told me I could swap mine out for either the Bionic or the Razr and I asked about the SIII and they really weren't sure if it was an option because it's not out yet. I'm going to be very mad if they make me swap for anything Motorola and I'm for sure not going to get the iPhone.
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Click to collapse
They told me they would make an exception and I can get a Razr Maxx or wait for a SG3. At first they offered Mr a Charge or Razr lol. I said I WILL NOT downgrade.
They will not let you get a IPhone BTW.
Sent from my DROID RAZR using xda premium

Texts arriving late? ATT bigwigs on the case - please chime in.

I've had a problem where texts sent to me sometimes arrive an hour later. During the times when I'm having this problem anyone who calls me will go straight to voicemail. Outgoing call and texts are not affected. Basically it's as if the phone 'spaces out' from the network on occasion
Other members have reported similar issues.
What is known so far is that: It's not the SIM, it's not a network or provisioning issue.
Is it the phone? Is it the ROM? That remains to be seen.
I've gotten in touch with someone at ATT who is agressively pursuing the issue.
What you can do to help is, if you are having this problem too, please post here. Mention what ROM & kernel you are running, which state you are in and any other relevant details so we can see if it's a widespread problem. It is especially interesting to see if anyone running unrooted stock has it. Otherwise it could be blamed on the user
DEVS weigh in here - is there any way rooting can affect the GSM radios in this way?

I have problems sending texts sometimes and sometime I randomly lose service and the only way to get it back is put it in airplane mode or reboot i ve had this happen on all roms even stock I'm in tooele and data speeds suck there
sent from INC3PTION V1 SGH-1927 (captivate glide)

I've had issues with call quality and texts not being delivered to one person, however I have not had any noticeable difficulties with other people, so I assumed it was an issue on their end. Perhaps not. I'm running stock rooted Android.
(They are also on AT&T.)

I've had this issue with AT&T since the days of Cingular. Makes me ::GLEE:: that my contract will be up in October, going to T-Mobile, unlimited everything (oh noes, data throttling at 2GB) for $65/month? Yes.
Also thoroughly documented here:
http://forum.xda-developers.com/showthread.php?t=1615761

I've had this issue with stock, Inception, and now OsiMood. I'm in KY. It seems that it'll randomly chooses to ignore all calls and texts for an hour or more, and when it finally decides to start working again, all those messages will show up at the same time and calls will start to ring through. People who call me claims that it rings on their end, so it seems like I'm just not answering the call, rather than going to straight to voicemail as if the phone was off, or out of service area.
~Azrael's Kiss~

Not quite the same
I had this issue with a moto bravo a while back where it would "send" the text but it would never make it past the network, also texts from phones wouldn't go through but I could receive AT&T texts (data usage, minutes left, email to text). Ended up taking about 3 days of talking to AT&T reps that finally did a hard reset of some sort and refreshed all the provisioning. The last tech I had spoke to told me it was because my phone was appearing registered on 2 different AP's (micro-cell / main tower) and that it wasn't de-registering from the micro-cell. Not sure if it helps any but it might give you a talking point for the AT&T techs who can seem less then helpful at times.

I've had the problem with stock and osimood. The problem isn't persistent, and Sometimes I think rebooting fixes the problem.

jlc0312 said:
I've had the problem with stock and osimood. The problem isn't persistent, and Sometimes I think rebooting fixes the problem.
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Click to collapse
Rebooting does tend to fix it. As does cycling through airplane mode for like 15 secs. But sometimes it'll go right back into that zombie state after a few minutes.
~Azrael's Kiss~

I've called ATT and talked to them and they say powering down the phone once a day is the only way to fix it... with a cdma network I never had a problem with texts or calls not goin through... as as far as stock or rooted my wifes phone is the one that does it the worse and hers is solid stock. Mines not to bad but I do get the problem with texts not comin in that much but very annoying when I pay almost 200 a month and the **** works half the time. Tends to get really frustratin
Sent from my SAMSUNG-SGH-I927 using XDA

For a while I had the problem of my captivate glide not ringing at all, but then the call gets forwarded to google voice and I see a missed call. This was pretty common until two weeks ago when I upgraded to ICS. It has not happened since.
Text messages always come through quickly. Occasionally the email-to-SMS gateway messages were delayed for about 10 hours, but I think it's been about a year since that happened, so I think they improved the reliability of that system.

I kind of blame the modem firmware (the curse of proprietary software). It have happened to me a lot whenever I am using Internet, and sometimes I receive the text immediately when I am online. I usually send text to myself to wake the cellular modem up.
Sent from my SGH-I927 using xda app-developers app

Dr. Mario said:
I kind of blame the modem firmware (the curse of proprietary software). It have happened to me a lot whenever I am using Internet, and sometimes I receive the text immediately when I am online. I usually send text to myself to wake the cellular modem up.
Sent from my SGH-I927 using xda app-developers app
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Click to collapse
I have the problem once in a while but its also a cause from my network provider as they are known for it and others I know have this problem on other phones.
Samsung SGH-i927:
CWMR Touch v4.0.0.1
Keyboard fix
Superuser 3.2r3 ARM Optimized
Samsung SGH-i897:
A work in progress…
Stock & Rooted (need kernel and update)

True. Unfortunately, there's way too much variables within the cellular networks, making it difficult to blame on who and what. Same with WiFi.
Sent from my SGH-I927 using xda app-developers app

I noticed this on my previous device (HTC Aria) and have noticed it on my Glide since I bought it last November. It happened long before I started rooting and putting on custom ROMs.
Sent from my Captivate Glide with ICS

I've had this problem on at&t when I had my Motorola back flip, and now also on my glide.
Also, the g/f has had the problem on her non smart phone.
It doesn't happen often, but it does happen.
It was happening a LOT during the time when at&t was upgrading their lines and equipment to deploy 4G in this area. (We've only had 4G a few months here)
In the past week, I've had it happen 3 times on my glide where I will get 8 - 14 copies of the same txt all at once, but the sender says they only sent it once.
This could just be bugs in the official ICS release from a couple weeks ago, idk.
Sent from my A500 using xda app-developers app

Really doubt it's the ICS. Either the modem firmware or the network systems. It bugs me a lot.
Sent from my SGH-I927 using xda app-developers app

Just had this happen to me again, for anyone keeping track. Sent a text message around noon sunday, target received at 10am today... still can't get ATT to let me out of my contract early without a $1xx fee, even tho my contract is up at the end of next month =(
L4T

O_O Seriously?
Sent from my SGH-I927 using xda app-developers app

FWIW, I'm on an MVNO that's on AT&T's network, but I'm using Google Voice for texting, and texts always arrive within seconds. I know that doesn't use the SMS system, but hell, I'm just trying to be helpful.
Isn't there a way to port your current number to a different carrier (i.e. Google) without breaking contract? I remember there being something like that, the stipulation being you had to pay some $$ in fees and get a new number (which you'd need for Voice forwarding anyway). Still a hell of a lot cheaper than an ETF.

I'm on straight talk which is mvno of att. It happens to me too.. stock, not rooted either
Sent from my SAMSUNG-SGH-I927 using Tapatalk 2

[Q] SMS issue or network?

I've recently been having issues, its happened here and back before but this time I'm not even receiving messages anymore. Before I would receive the messages hours late or a day later. Now I'm not receiving anything unless I send them a SMS. Even then its a slim chance.
Does anyone know the cause or issue causing this? I've already thought network but I'm not sure that's the case.
Sent from my Galaxy Nexus using Tapatalk 2

withbloodskies said:
I've recently been having issues, its happened here and back before but this time I'm not even receiving messages anymore. Before I would receive the messages hours late or a day later. Now I'm not receiving anything unless I send them a SMS. Even then its a slim chance.
Does anyone know the cause or issue causing this? I've already thought network but I'm not sure that's the case.
Sent from my Galaxy Nexus using Tapatalk 2
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Click to collapse
i have no idea.
your sim card craps itself? your network blows? you didn't pay? what's your current rom/baseband?

I think the Verizon network has some serious issues related to SMS. I never had any problems with text messages on T-Mobile and since switching to Verizon is been a nightmare.
Here's a link to my thread with SMS problems too: http://forum.xda-developers.com/showthread.php?t=1893974
Edit: Also, if you just Google "Verizon missing text messages," you get a ton of similar stories and no solutions..

bk201doesntexist said:
i have no idea.
your sim card craps itself? your network blows? you didn't pay? what's your current rom/baseband?
Click to expand...
Click to collapse
None of that, my coverage is fantastic. I'm usually full bars on 4g rarely do I drop to three. No sim card issues and I'm sure that would not affect me as I think that's strictly a 4g thing.
This has happened on various ROMs and latest radio.
ags29 said:
I think the Verizon network has some serious issues related to SMS. I never had any problems with text messages on T-Mobile and since switching to Verizon is been a nightmare.
Here's a link to my thread with SMS problems too: http://forum.xda-developers.com/showthread.php?t=1893974
Edit: Also, if you just Google "Verizon missing text messages," you get a ton of similar stories and no solutions..
Click to expand...
Click to collapse
Mm.. its just odd. This hasn't been happening till recently.. I've also just found out if I send a SMS to the person trying to Text me I will receive an onslaught of their messages.
this is the weirdest issue..
Sent from my Galaxy Nexus using Tapatalk 2

Yea, I've had another similar issue with receiving messages that were sent way earlier, hours later and after I send that person a text. I've decided I'm gonna suck up the $350 ETF and just switch to T-Mobile with their $30/ month prepaid plan. I'll have none of these issues AND save a bunch of money.

Multiple duplicate text sms messages

Hi all,
For the passed week or 2 I have been getting duplicate text messages. It can be anywhere from 2 or sometimes as many as 8-10 messages that show up in my inbox when somebody just sends me one SMS. Its driving me crazy. I'm rooted so I'm hesitant to contact sprint. I havent found an answer by searching google or the forums. Can anyone offer any tips I can try?
Sprint GS3 rooted running stock jb 4.1.1 no airave, no third party SMS apps.
Sent from my Nexus 7 using Tapatalk 2

bmwguy said:
Hi all,
For the passed week or 2 I have been getting duplicate text messages. It can be anywhere from 2 or sometimes as many as 8-10 messages that show up in my inbox when somebody just sends me one SMS. Its driving me crazy. I'm rooted so I'm hesitant to contact sprint. I havent found an answer by searching google or the forums. Can anyone offer any tips I can try?
Sprint GS3 rooted running stock jb 4.1.1 no airave, no third party SMS apps.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
that happens to me at times where i live because of the horrible sprint service what is yours like? if not i can suggest do a complete clean reinstall of your rom

This is a known sprint issue,its been happening to me since the hero days.
Sent from my EVO using xda premium

My service is so so ... Nothing has really changed as far as the service is concerned. Also it seems to happen regardless of my location (work/home) this is my forth android phone with sprint. Over the years I've had a few times where I would get duplicate texts here and there on various phones but never anything like this. I fear that a factory reset may be in my future
Sent from my Nexus 7 using Tapatalk 2

Can you guys set your roaming options to sprint only? I can on here and i dont really get them unless im roaming,setting it to sprint only seems to help.
Sent from my EVO using xda premium

You have an airave? That might be part of the problem..from how I understand, has to do with delivery protocols...airave will double them at times. Power off airave, then reboot it. Might help, might not
Sent from my SPH-L710 using Tapatalk 2

Thanks for the replies. In don't have an airrave. I'm going to try and set my roaming options to sprint only and see if that helps. Thanks again.
Sent from my SPH-L710 using Tapatalk 2

Naddict said:
You have an airave? That might be part of the problem..from how I understand, has to do with delivery protocols...airave will double them at times. Power off airave, then reboot it. Might help, might not
Sent from my SPH-L710 using Tapatalk 2
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Click to collapse
Iv'e had an Airave since they came out, txt doubling has only happened a handful of times for me. I still think Sprint's network is to blame.
this post sent from my Jellybombed GalaxySIII

I set my roaming options to sprint only. It didn't fix the problem.
Sent from my Nexus 7 using Tapatalk 2

Its definitly sprint,i got a text 6times(from sprint) . I usually refresh my service through tje sprint app also
Sent from my EVO using xda premium

Almost a month later..still have the problem. If somebody texts me once I may get that text 10 times over a day or 2...sometimes even more. I called sprint. They did a soft reset of my phone and advised me if it happens again to try a factory reset. I did a factory reset, wiped cache, dalvik cache. The second my phone booted up after the reset (not a single app installed) I got two duplicate texts from earlier that day. I guess my last hope is to wipe my rom and do a clean install of the rom. It's just the sprint factory rom for 4.1.1 with root. If that doesn't fix it then I guess I need a new phone
______
DT

Wiped ROM. Installed a new stock touch wiz ROM android 4.1.2. Same issue remains. I think its time for a replacement phone
Sent from my Nexus 10 using Tapatalk 2

Im telling you its not the phone,its sprint and their crappy network. Ive gotten duplicate texts since i had a hero.:beer:
Sent from my EVO using xda premium

I had this problem for 1 day and then it went away.
Try a reactivation. Dial ##72786#.

It's not the device (phone) its usually a carrier error happens when you have a weak signal and your phone is switching from 1x to 3g or 4G or between wifi and regular data. The others here are correct it is not the phone, unless the antenna is messed up. Have you also checked to see if the duplicate texts are always from the same individuals? It could weak signal on their part, their carrier or device is actually sending it out twice. I had something similar with texts coming in from att once.
Transmitted with a portable device using Xparent Blue Tapatalk 2

I have been with Sprint since the beginning - about 14 years? I have also have had the original non data Airave and the latest Airave with data.
It is not your phone, maybe sometimes the Airave?, but the problem is with Sprint. Most of the time everything is normal, but then are times when I will get the same text an extra two and sometimes up to four times for a few days straight, then it goes away.
So save yourself the anguish of a hard reset or flash, it is not your phone and most assuredly Sprints network. Also note, it happens to me more frequently and of course randomly in the last 3 or 4 years.
I hate hard resets and re-flashing!

I had this exact issue on AT&T and it turned out to be an app that had permissions to intercept text messages to display an unread number on a widget. The app was blocking the phone from sending a text received signal to the tower.

I very much appreciate the responses. I realize what everyone is saying about it not being the phone and most likely being a sprint issue. I totally have been in agreement up until recently I started suspecting the phone. Like others here I have been with sprint for several years. I have also lived in the same area for all of those years. My phone doesnt roam, doesnt switch between 3 and 4g in my area. This is also my fifth android phone (first was the hero) and my 8th smart phone. I have over the past several years OCCASIONALLY received duplicate texts from one or more of my android phones. What I have experienced with my gs3 is far from occasional. It is constant. We are talking the same text repeated 18 times. It happens every day. Not once or a few times a week but literally multiple times every day. It isn't with one or 2 specific contacts but with multiple contacts included automated texts such as texts from twitter updates. It happened on a clean install. Flashed modem, kernel and ROM. All stock touch wiz sprint stuff. Not a single third party app installed. Previously I did the service reactivation and it helped slightly. I tried it again 2 days ago, roughly a week after flashing the clean ROM and I will say that it has helped a lot. Over the past 2 days I have only received one duplicate text and it only came through twice. If this was the norm then I would be more than happy. Time will tell if it is fixed or not and I will definitely update this thread.
The reason I suspect the phone is because of the immense frequency of the problem. My theory is that if the radio or antenna is weak or failing then this could be why the frequency is so high. Also, I have been experimenting with using the phone with and without the case on and it seems to be worse when the. Case is on. So, in theory if the antenna is weak then the case makes it even harder for the signal to get through. I could be off base but that's my theory.
Also, my daughter has my hand me down galaxy s2. She has zero duplicate texts. We live in the same house and go to the same places. Her phone has never had the issue. I dunno. Maybe the gs3 in general has a weak radio or maybe its my specific phone. Either way its totally frustrating and I doing want to deal with it any longer.
Sent from my Nexus 10 using Tapatalk 2

bmwguy said:
I very much appreciate the responses. I realize what everyone is saying about it not being the phone and most likely being a sprint issue. I totally have been in agreement up until recently I started suspecting the phone. Like others here I have been with sprint for several years. I have also lived in the same area for all of those years. My phone doesnt roam, doesnt switch between 3 and 4g in my area. This is also my fifth android phone (first was the hero) and my 8th smart phone. I have over the past several years OCCASIONALLY received duplicate texts from one or more of my android phones. What I have experienced with my gs3 is far from occasional. It is constant. We are talking the same text repeated 18 times. It happens every day. Not once or a few times a week but literally multiple times every day. It isn't with one or 2 specific contacts but with multiple contacts included automated texts such as texts from twitter updates. It happened on a clean install. Flashed modem, kernel and ROM. All stock touch wiz sprint stuff. Not a single third party app installed. Previously I did the service reactivation and it helped slightly. I tried it again 2 days ago, roughly a week after flashing the clean ROM and I will say that it has helped a lot. Over the past 2 days I have only received one duplicate text and it only came through twice. If this was the norm then I would be more than happy. Time will tell if it is fixed or not and I will definitely update this thread.
The reason I suspect the phone is because of the immense frequency of the problem. My theory is that if the radio or antenna is weak or failing then this could be why the frequency is so high. Also, I have been experimenting with using the phone with and without the case on and it seems to be worse when the. Case is on. So, in theory if the antenna is weak then the case makes it even harder for the signal to get through. I could be off base but that's my theory.
Also, my daughter has my hand me down galaxy s2. She has zero duplicate texts. We live in the same house and go to the same places. Her phone has never had the issue. I dunno. Maybe the gs3 in general has a weak radio or maybe its my specific phone. Either way its totally frustrating and I doing want to deal with it any longer.
Sent from my Nexus 10 using Tapatalk 2
Click to expand...
Click to collapse
One note to your theory - your daughter has an S2 which although is 4G, it is WiMax 4G and your S3 is LTE 4G - your daughter's S2 will not have the same trouble as your S3 because the 4G WiMax towers have been up and running for a while, while Sprint is still working on the LTE 4G, so that could be one of your problems.
With that being said, I am sort of in the same situation, my wife doesn't have the text problem as often or severe as mine as she has an original Epic WiMax 4G and I have a S3 LTE 4G, although my worst case has been repeating text maybe 3 or 4 in a row and then sometimes the same text come to me like an hour to two hours later, but this only happens in spurts every once in a while, as the spurts of duplicate texts happen maybe every other couple of months and only last for like a day, then everything is fine again. I also have been in the same location for the 14 or so years that I have been with Sprint. Anyways, just a thought.

That's a good point. Maybe it has something to do with it. I thought that SMS used the phones voice network though rather than data? I thought only MMS used data. BTW I have never received a duplicate MMS. Also there is no 4g lte in my area yet.
Thanks for your thoughts.
Sent from my Nexus 10 using Tapatalk 2