Develop Bugs

htc desire not rooter white screen error

Hello There!
I have a desire without root access and i have the problem with the white htc screen with the logo... i got it after i tried to install an OTA update yesterday night (i dont remember exactly the version no.)... i tapped on install, phone rebooted and now i s*cked up with the logo... okay, i tried to remove and back the battery, still the same... after that i tried without sim, without memcard nothing happened... after that i tried hard reset with vol.down+pow, erease all data nothing happened... wtf, is it bricked by an official update?! its non-contract phone.
please if you can, help me.
Roland

Run the official RUU manually while your phone is connected via your PC.
You should be able to download it from here via shipped-roms.com
EDIT: Ah.. just read what you mentioned about it being stuck in a bootloop.
Once you download the RUU, like to your Desktop, power off your phone (pull out the battery, and put it back in) (this will switch off your phone)
Hold volume down button. and while holding it press the power button. When the white screen (Bootloader) appears that means you are on the right track (if it doesnt, do the same thing again, power off your phone, and try again)
Now plug in your phone to your pc. (With usb cable) and on the phone it should say HBOOT USB PLUG (white letters with blue background behind the letters)
Press Power button again. Just a short press)
Now there should be "FASTBOOT USB" (white letters with red background behind the letters)
Don't touch the phone anymore
On your PC, start the file you downloaded, and follow the on screen instructions. This installation will take some time, like 15minutes.

thanks for the help, it worked well! after installing the official rom it is booting again. Thanks!

hrace said:
thanks for the help, it worked well! after installing the official rom it is booting again. Thanks!
Click to expand...
Click to collapse
Ok, no problem. Thanks for the response.

I have same problem but when i run the update it completes but goes back to the htc screen and stays there.

HTC Desire Z feared bricked. (Perhaps stuck in bootloader)

I appoligise if this has been asked before.
I have a HTC Desire Z which I have rooted using the Cyanogen Wiki Method which i believe was successful, I wanted to check whether I was S-Off before loading custom roms.
wiki.cyanogenmod.com/index.php?title=HTC_Desire_Z:_Rooting
I read on a forum you should bootload to check, so i held power and VOL up on restart however now i have a black screen with a flashing red led at the top and am unable to get out of this mode does anyone have any advise what I need to do?
Anything would be helpful I'm in the UK military currently deployed on OPS this is my only means of comms to family. Thanks in advance.

Crap, so you're stuck in bootloader huh? Well if you have a PC with you then thats good news. Cause you can just flash something via your bootloader if you have ADB set up.
Wait, you said it has a red led lit right?... the battery might have died on you in all honesty because that's the only time a red/amber led would come on. If this is the case just leave it charging for like 20 minutes before try to turn it on.
Anyways, if that isn't the issue try getting the screen onto that bootloader page. As soon as you get to that you can start fixing it. It should say FASTBOOT_USB or something similar to that. Now on your pc start up your CMD Prompt (Run > 'cmd'). From there try typing Fastboot devices and it should list your device as HT########. If you can get to that then we're doing well.
BEFORE you try this, just note I've never fastboot flashed a ROM and I only posted this because you seem to need it urgently. If you can wait, then post what you've actually done to the phone so I can provide you with a more tailored solution that will work. (post whether the phone is rooted, s-off or superCID or just the guides and where you got stuck)
Now what you need to do is plug your microSD into your laptop and do this:
Aegishua said:
Before you do this please do the following:
1a. Download the RUU I’ve linked (it should be a ~300mb exe file)
1b. Run the setup until you get to the screen with the tick boxes
1c. Goto C:\Users\<your account name>\AppData\local\temp. Then right click and Sort By Date Modified. Look for the most recently created folder which should look like {xxxxxxx-xxxxxx-xxxxxxxx}. Then navigate into it and its parent folder. Look for rom.zip and copy that to your goldcard/memory card.
1d. Rename the rom.zip on your memory card to PC10IMG.zip
1e. Mount your sd card back onto your phone.
Click to expand...
Click to collapse
In this case you want it to be called update.zip. Now you can pop the microSD back into your phone and from there get back into your bootloader and switch to fastboot. Now when it says fastboot_usb you can run this on your PC's CMD Prompt. fastboot update /sdcard/update.zip

did you try something as simple as a battery pull? also, I noted you said power + vol up, you need to do power + vol down to enter bootloader. I seem to remember something similar happening to me back in the day.
chances are it's fine. I'd do a battery pull and boot it normally just to make sure, then power off and enter bootloader to ensure you are s-off by pressing power + vol down.

It is supposed to be volume DOWN + power, I just tried volume up, my phone vibrated 3 times and an orange light flashed continuously, but it was solved by a battery pull, and it was back to normal
Sent from my HTC Desire Z using XDA App

only charge led shows lifesigns.
**moved to new post**

[Q] HTC Desire Charge OK but does not boot at all

Hi All
First thanks for a very good and informative forum.
======================
This was my first post/question and was placed in wrong section. Now it replaced. - Sorry for that!
======================
Information:
HTC Desire
rooted
S-OFF
EXT4 recovery
rom: runnymix...
sd-card partioned(by EXT4 recovery)
AMOLED
Motherboard and ribboncable was changed one month ago on warranty.
Symtpoms:
- Charges normally: orange charging/green full charge. Flashing orange/green without battery
- Cant NOT boot at all
- cant get into bootloader vol down + pwr
- can not be detected buy PC
- Battery inserted and charging: When pressing power to turn on => charge light goes off - and nothing happens. Leaving it in this condition for a while: the phone(mainboard) gets warm.
The phone was functioning perfectly before my son installed bootmanager app. He uninstalled the bootmanager app again without making any changes to the phone. It took long time (like freezing), so he did pull the battery out!!
Any help? Tried a lot of searches, none of them was as my problem.
Thank you

Hi! Have you tried to leave the phone without the battery for 1-2 minutes and tried a reboot?

Take the battery out, unplug it, hold power for 30 secs to get any remaining juice out.
Leave the phone for 24 hours (with battery out etc.)
Stick the battery back in, try again.

bortak said:
Take the battery out, unplug it, hold power for 30 secs to get any remaining juice out.
Leave the phone for 24 hours (with battery out etc.)
Stick the battery back in, try again.
Click to expand...
Click to collapse
What would be the cause for such a behaviour? I'm a little curious (and relatively new to the android scene)!
OT: I've took a look to your troubleshooting guide, good job indeed!

Ryther said:
What would be the cause for such a behaviour? I'm a little curious (and relatively new to the android scene)!
OT: I've took a look to your troubleshooting guide, good job indeed!
Click to expand...
Click to collapse
Really no idea, and what I told you to do is not guarantee'd to work, it may help though.
And thanks, it sure has cut down repeat posts about repeat problems by about 90% here.

Thank you all for your replies.
I did leave the phone without battery for several days - same problem.
But I did not try to press the pwr for 30 secs without battery. I will try when I get home.
I tried following:
- take battery out and reset it. then hold vol dwn + pwr -> Nothing
- take battery out and reset it. then hold back + pwr -> Nothing
By the way, if I press pwr to turn phone on, it does not come up, but leaving it for a while it gets warmer.
It looks like the CPU is trapped in a loop and running at full speed!
Could a riff box repair it?

do a battery pull then hold back & power. That usually boots into fastboot mode, see if the phone is recognised with
Code:
fastboot devices
if it is run the 2.3 RUU.

Dear bortak
I have tried. It does not enter fastboot.
command "fastboot devices" returns blank.
command "adb devices" returns empty list
command "adb reboot-bootloader" givers "device not found error"
RUU gives usb error.

have you installed the proper drivers on your pc for it to connect with the phone?
If so, when you attempt boot into fastboot and connect your phone through USB do you get the "device connected to windows" sound, like when plugging in and external driver or usb?
Because if not even that sound gets played it most likely means that your phone isn't even able to get into fastboot or hboot...

windows does NOT play any "device connected to windows" sound at all.
I have all drivers installed correct on my windows 7. My other HTC devices (desire s, wildfire, wildfire s) connects correctly to the PC and I can get the serial numbers of them using "fastboot devices" command.
Now on work, I tried a windows XP - same problem no connection - no sound.
This desire does NOT get into hboot nor fastboot. I think taht the "bootsector" is correpted.
I even used a Goldcard (made thru wildfire) - not working either.
So fixing it thru USB the normal way is not working.
Is there any way to force the device to boot up from SD card??
I have several backups of the phone system on my 8GB SD card.

You have to find a way to re-flash the hboot. That causes the blank screen display. May be a bad hboot install or something :0 Unless you have S-off and can be detected in fastboot, you can reflash hboot, otherwise you will have to try the blind flash method using PB.IMG. Best I could think of.
Sent from my PB99400 using XDA

@Jonicraw, thank you for your suggestion.
Where to get the HBOOT PBxxxx.IMG for this desire?
And how to flash it blindly, since I have black screen and no connection to PC.

AbuTarboosh said:
Hi All
First thanks for a very good and informative forum.
======================
This was my first post/question and was placed in wrong section. Now it replaced. - Sorry for that!
======================
Information:
HTC Desire
rooted
S-OFF
EXT4 recovery
rom: runnymix...
sd-card partioned(by EXT4 recovery)
AMOLED
Motherboard and ribboncable was changed one month ago on warranty.
Symtpoms:
- Charges normally: orange charging/green full charge. Flashing orange/green without battery
- Cant NOT boot at all
- cant get into bootloader vol down + pwr
- can not be detected buy PC
- Battery inserted and charging: When pressing power to turn on => charge light goes off - and nothing happens. Leaving it in this condition for a while: the phone(mainboard) gets warm.
The phone was functioning perfectly before my son installed bootmanager app. He uninstalled the bootmanager app again without making any changes to the phone. It took long time (like freezing), so he did pull the battery out!!
Any help? Tried a lot of searches, none of them was as my problem.
Thank you
Click to expand...
Click to collapse
im also same problem wont to solution

asad_sah said:
im also same problem wont to solution
Click to expand...
Click to collapse
Had the same problem. Mine could not charge at all and could not enter fastboot/recovery. Send the phone to HTC. I got back the phone with a new battery.

asad_sah said:
im also same problem wont to solution
Click to expand...
Click to collapse
Same s**t for me ... I tried everything you try and no results !

Come on experts ... somebody must have knowledge to fix this common problem.
What about an "Unbrick Jig" like the one for samsulng galaxy:
MICRO USB JIG DOWNLOAD MODE DONGLE FOR SAMSUNG GALAXY S2/I9100/I9000
This device may force the cpu to boot from usb, getting it in "boot flashing" condition.

AbuTarboosh said:
Come on experts ... somebody must have knowledge to fix this common problem.
What about an "Unbrick Jig" like the one for samsulng galaxy:
MICRO USB JIG DOWNLOAD MODE DONGLE FOR SAMSUNG GALAXY S2/I9100/I9000
This device may force the cpu to boot from usb, getting it in "boot flashing" condition.
Click to expand...
Click to collapse
No such things exists for the Desire.
Tell me what state the phone is currently in now?

Yet no solution for this problem...
STATUS for my device is:
Problem solved by changing the motherboard.
I hoped we could find a good solution for this.

I have the same problem but my phone is already on it's 3rd motherboard. I suspect the battery might be the problem but cannot get any answer as to what the voltages should be. I have already submitted a post headed Battery Voltage but it hasn't attracted a reply.

Hi there,
I got the same problem.
Can I send the phone to HTC even if I have rooted it? I also opened it a few weeks ago to replace the broken touchscreen. Do I still have warranty?
Greetings
Mika

Desire Z wont power on :(

Hey guys,
Running ILWT CM7. Flashed about two weeks ago. My phone has been working fine except for the past few days where it's been constantly freezing, requiring a battery-out and turn on, and rebooting on it's own.
Last time it froze, I removed the battery and turned back on, and it got to the "htc" logo and froze. After ~25minutes, I took the battery out and tried again.
Phone seems completely dead, won't respond to power on, volume down and power on, no lights come on when charger cable is plugged in. When USB cable is plugged in and no buttons or anything on the phone is pressed, my laptop attempts to install drivers.
Tried leaving battery out for 30minutes and trying again, but no luck.
Any suggestions?
Cheers!

Stuck in RUU mode?
Kaph said:
Hey guys,
...
Last time it froze, I removed the battery and turned back on, and it got to the "htc" logo and froze. ...
Phone seems completely dead ... When USB cable is plugged in and no buttons or anything on the phone is pressed, my laptop attempts to install drivers.
... Any suggestions?
Cheers!
Click to expand...
Click to collapse
Looks like your phone is stuck in RUU mode.
In RUU mode you see the silver "HTC" logo as long as your phone is connected to your computer with an USB data cable. No charging lights will show in this mode.
You can use the following command to boot your phone to Android:
Code:
fastboot oem boot
When that does not work, because your partition table or system partition might be corrupted, then you would have to use the correct RUU (Rom Update Utility) for your phone to get it back to a working state.
When you have a bricked internal memory chip (emmc) than nothing will work properly to restore your phone to normal working conditions.
In the case you have an engineering HBOOT you could boot a ROM from SD card, but that is a far shot.
Best regards,
Catherall

catherall said:
Looks like your phone is stuck in RUU mode.
In RUU mode you see the silver "HTC" logo as long as your phone is connected to your computer with an USB data cable. No charging lights will show in this mode.
You can use the following command to boot your phone to Android:
Code:
fastboot oem boot
When that does not work, because your partition table or system partition might be corrupted, then you would have to use the correct RUU (Rom Update Utility) for your phone to get it back to a working state.
When you have a bricked internal memory chip (emmc) than nothing will work properly to restore your phone to normal working conditions.
In the case you have an engineering HBOOT you could boot a ROM from SD card, but that is a far shot.
Best regards,
Catherall
Click to expand...
Click to collapse
Thanks for the help
When plugged in with the USB cable -> computer, I still get no response from the phone itself. Screen doesn't turn on, still seems dead. My laptop still says "Installing device driver software" to no avail, and phone is still dead. No lights, screen is off, nada. As though it was powered-off.
ADB Devices lists nothing, and fastboot oem boot hangs on <waiting for device>.
Am I out of luck? I could send the phone off for repair, but as I'm rooted I think warranty is void.

Remarks
Kaph said:
Thanks for the help
My laptop still says "Installing device driver software" to no avail, and phone is still dead
ADB Devices lists nothing, and fastboot oem boot hangs on <waiting for device>.
Am I out of luck? I could send the phone off for repair, but as I'm rooted I think warranty is void.
Click to expand...
Click to collapse
Windows seems to need a driver installation for using fastboot. Did you try to automaticall install device driver software? Have you installed HTC sync on your Windows computer?
When your device does not respond at all, and even refuses to connect in fastboot, then nobody can tell that you have been rooted.
Best regards,
Catherall

Sounds like your EMMC is fried, as of now I don't think there's a solution other than sending it back. Many say HTC accept and fix it even though it is s-off
Sent from my HTC Vision using XDA

did you get this worked out? i had a similar problem, ended up booting into fastboot by holding the trackpad and the power button, then just selected reboot and my phone powered on like nothing had happened, i was running the same rom.

Hey, did you alreasy tourned your phone to the fastboot mode?
Or does your device still have a black screen during boot?

I rooted this phone and when I was done trying S-OFF, phone would not respond to anything. It would only blink the orange notification light when I pressed Power and Vol+, or it would stay steady green with both Vol keys and Power. But the phone screen would never turn on. So after trying for hours to figure it out. I finally took the battery off, plugged the phone held pressed the power button and then put the battery in place the phone finally turned on and it worked. I turned the phone off again and it was doing the same issue. So I did the same step but this time with power and vol- to get in the bootloader and changed the hboot version to Desire Z. After that phone works perfectly, turns on and off with out any issues.
I did have to try the trick a couple of times idk why but it would work once in a while not everytime i tried it. Hope this helps anyone who also ends up with a similar issue.

[Q] HTC G2 software issues, can you guys help me?

What possibly went wrong (you can skip it if you guys like, I'm not entirely sure if it'll be helpful but I just wanted to be thorough.)
My G2 was working fine for the past year and I had it rooted and running CM since I can remember having it. No problems have ever occurred for me on this phone until today. I woke up and was checking my email on the gmail and yahoo mail app but the yahoo mail app kept crashing so I decided to force close it with Manage Applications and tried to reopen it, but then my phone froze. This was all going on while some of my other apps were updating. I waited for a good 30 minutes but nothing happened so I decided to pull the battery out.
My issues and what I've tried:
So my issue now is that whenever I boot my phone up again the HTC logo would show up like usual but when it transitions to the Cyanogenmod logo with the arrow circling around the Droid icon it becomes a black screen instead or it might be that the phone turns off (I cant tell but to be more specific no lights are on when this happens such as the home or menu button, etc.).
The next thing I tried is to boot into Hboot and do a recovery, but when I run recovery the same thing happens as above. The HTC screen shows up and then it goes into a black screen (I'm almost certain this isnt a hardware issue because I've never damaged my phone enough for the screen to have issues).
Seeing that recovery was hopeless, in a desperate attempt I tried to factory reset the phone through hboot, but it restarts my phone and just hangs at the HTC logo screen indefinitely. On top of all this, whenever I plug the phone to an outlet, the orange led light lights up for a few seconds and then turns off which indicates my phone isnt charging or loses connection with the cable so maybe it's a hardware issue after all?
I've spent the past 4-5 hours trying to find posts with people who've had similar situations, but either the issue was unresolved or the solution provided wasn't specific enough for me to follow (I am next to clueless with software mods). Please help me, I cannot afford a new phone at the moment and will be pretty screwed if I don't get this fixed by Monday. Thank you guys so much in advance!
A little info:
I'm running Cyanogenmod 7.2 I believe, it's the recently updated one.
This is what I see (excluding the options like fastboot, etc.) when I boot my phone while holding vol-
Vision pvt eng s-off
hboot-0.76.2000 (pc1010000)
microp-0425
radio-26.02.01.15_m2
eMMC-boot
Aug 20 2010, 16:51:01

see if you can pull a logcat while booting lopping/black screen
also you can try fastboot. try this
you need fastboot.exe from sdk (in tools or wherever)
open cmd from here (windows hold shift then right click in that folder)
in cmd type
fastboot devices
if your phone pops up you good to proceed if you get waiting for device we need to test some more
if good, continue (in the same folder as fastboot.exe have a recovery image, name it recovery.img)
in cmd type
fastboot -w
then
fastboot flash recovery recovery.img
then
fastboot reboot bootloader
(maybe its fastboot reboot-bootloader)
any way once back to hboot on your phone see if recovery works
Sent from my HTC Vision using xda premium

I'm pretty sure I tried this already, but I just tried it again. Rebooting bootloader makes my phone hang at the HTC screen. I used the img from the clockworkmod site directly and everything worked fine up until the reboot so I guess technically nothing worked :/.
I pulled the battery out and booted into Hboot and then recovery. It still becomes a black screen. Thanks for your help though. I would make a log but I dont know how, mind showing me the steps? Also I'm not 100% sure, so correct me if I'm wrong, but my case isn't with boot loops right? My phone doesnt restart over and over again by itself, it just sort of goes into a black screen and stays there for eternity. It's probably a distinction without a difference though, nothing works.