New Samsung Galaxy T989d (Telus) - T-Mobile Samsung Galaxy S II SGH-T989

I am coming up to 6 days with this device.
I am running into a problem, the Telus tech support advised to return and swap.
I will have the device charged at 8am, at about 7 hours the battery will show close to 100% or 100%. The battery indicator will continue to show 100%, then the device dies, 0 battery.
Do I have a unit that should be replaced if the battery indicator does not provide proper information?
What could cause the battery indicator not to work?

golfman32 said:
I am coming up to 6 days with this device.
I am running into a problem, the Telus tech support advised to return and swap.
I will have the device charged at 8am, at about 7 hours the battery will show close to 100% or 100%. The battery indicator will continue to show 100%, then the device dies, 0 battery.
Do I have a unit that should be replaced if the battery indicator does not provide proper information?
What could cause the battery indicator not to work?
Click to expand...
Click to collapse
weird, have u tried pulling the battery out and rebooting the device?

golfman32 said:
I am coming up to 6 days with this device.
I am running into a problem, the Telus tech support advised to return and swap.
I will have the device charged at 8am, at about 7 hours the battery will show close to 100% or 100%. The battery indicator will continue to show 100%, then the device dies, 0 battery.
Do I have a unit that should be replaced if the battery indicator does not provide proper information?
What could cause the battery indicator not to work?
Click to expand...
Click to collapse
People have talked about the "battery always at 100%" bug since launch. I haven't really heard of many reports of this with the Telus variant, but you should replace it as soon as you can, in case another one has and you need to use those 14-30 days for returning.

you just need to reboot the phone
i found how the BUG gets triggered
it's only when you charge it up to 100% with AC plug
if you charge it up to 100% with USB it doesn't get stuck on 100%

I had this problem aswell and it was only when charging on ac power. I also was using a 6ft usb cable i bought at walmart, i switched to the one that came with the phone and now ac charging is fine. I'd say if your using the cable that came with it and your still having this problem it could be your phone but i doubt it. Also as AllGamer said just reboot the phone after you unplug it and it is fine.

have this phone since satursday afternoon and im very pleased with it. im coming from a Telus P4000 after 4 years and half LOL. i needed an update i think, haha.
so far, i charged 3 ways.
in-car charged from a nexus one = 100%. lower fine
usb charged = 100%. lower fine
A/C from a nexus one = 100%. lower fine.
so if you're going to charge to with cheap ass stuff, that might be the problem, but so far it's all good on my side.

it's a defective unit.
I charge mine all the time with AC plug and it's never done that to me.

Related

Battery charging BUG

Hi every one,
As far i know, there is a BUG on every official ROM for European GSM Touch Pro2.
When your battery get full charged and keeping it plugged to the wallcharger, then your Pro2 start taking the power from your battery and NOT from the charger.
This can be checked by yourself and you will see that even with it connected, the battery in running down charge, till you unplug it and plug it again after some minutes/seconds.
Yeah, I have noticed it as well. Anyone have a solution?
Not a bug. LiPoly's do not like being trickle charged, therefore the charger turns off.
I have not verified it on the TP2 but I suspect that if you let it sit long enough the battery level would drop to some level and the charger would charge it back to 100%.
This is a rather good new if it can manage battery loads cycles...
khaytsus said:
Not a bug. LiPoly's do not like being trickle charged, therefore the charger turns off.
I have not verified it on the TP2 but I suspect that if you let it sit long enough the battery level would drop to some level and the charger would charge it back to 100%.
Click to expand...
Click to collapse
It oughta turn the charger off and run the device from the mains, though, not from the battery. Is it doing that?
godefroi said:
It oughta turn the charger off and run the device from the mains, though, not from the battery. Is it doing that?
Click to expand...
Click to collapse
No it is NOT doing that, so to me it is a BUG.
just thought i would add this
for some reason on saturday i charged my phone via usb/pc and it lasted less than 24 hrs
so on sunday i drained it and charged it vis the plug
its still going noe
72 hrs 23 mins in stanby 30 mins talk and 4 hrs 7 mins use since 17.43 on 18/10/09
is never been this good so i thought it may be the new rom
http://www.batteryuniversity.com/partone-21.htm
Lithium-ion
(Li-ion)
Do charge the battery often. The battery lasts longer with partial rather than full discharges.
Do not use if pack gets hot during charge. Check also charger.
Charge methods: Constant voltage to 4.20V/cell (typical). No trickle-charge when full. Li-ion may remain in the charger (no memory). Battery must remain cool. No fast-charge possible.
Rapid charge = 3h
also i have read some where on xda that once it reaches 100% it'll stop charging
godefroi said:
It oughta turn the charger off and run the device from the mains, though, not from the battery. Is it doing that?
Click to expand...
Click to collapse
You know of any other modern phone that runs off the mains without the battery? None of my last three phones would without the battery.
khaytsus said:
You know of any other modern phone that runs off the mains without the battery? None of my last three phones would without the battery.
Click to expand...
Click to collapse
My Kaiser will. It turns off when you pull the battery, but you can turn it right back on.
Every one is talking about battery and it's components but no one speaks about that with charger pluged in, it should supply power and by pass the battery once it is fully charged like others models do.
sounds like you all need to do warranty exchanges for that lol
Tallpap said:
sounds like you all need to do warranty exchanges for that lol
Click to expand...
Click to collapse
No, what we need is that HTC do what we paid for.
User22 said:
Every one is talking about battery and it's components but no one speaks about that with charger pluged in, it should supply power and by pass the battery once it is fully charged like others models do.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=571606 some people here probably would help
xnifex said:
it's true, once the TP2 hits 100% it stops charging the battery & the usage time will kick in.
Click to expand...
Click to collapse
and on this thread http://forum.xda-developers.com/showthread.php?t=573037&page=4 which a guy says
mattdoyal said:
Just tried my TP2 without the battery and plugged, didn't power on. Why would they take away the ability to power on while plugged in but with the battery removed?? This was and would be a great troubleshooting step. Hey HTC, start building our phones with this option!!
Click to expand...
Click to collapse
i hope this helps
Have in mind that once the battery is fully charged, it never go to charge again till you unplug the cable of your wall/car charger... so what will hapen then???
hello anyone know about the issue with the battery ok when i charge my euro tp2 all night and when i go to start>settings>all settings>system>power i then click on the infomation tab and under last full charge i get "not applicable" and get 0 hours and 0minute for the rest
im running the offical htc 6.5 rom
To me this sounds CRAZY. So people are saying that when the device is fully charged it starts to use its battery, thats just crazy... So basically charging it overnight leaves you with "almost" full battery in the morning...
I havent noticed anything out of the ordinary, and every morning when I come and take my device from the charger the charging light is green (opposed to the orange when started charging) and the battery shows to be 100% full.
I will check this again in the morning as I havent really paid 10000% attention to it, but I think I would have noticed the weird behaviour…
noticed this since day 1. my dash didnt do this. i did notice that a soft reset will resume the charge.
This is normal behavior for battery powered devices.
When it's plugged in, the charge circuit charges the battery.
The device itself always runs off the battery when it's available, this is why some devices won't power on without the battery installed, and many devices won't power on with a failed battery installed.
Laptops do the same thing, though they can switch to AC only without losing their state.
It's a holdover I think from when electronics couldn't switch between power sources fast enough to not lose anything (I remember the original game boy would reset no matter what if you tried to switch between batt and AC). It's possible that cell phones can't make this transition since there isn't really extra space to stuff in the bits that allow this (some large-ish caps).
I've also heard that this reduces wear on the electronics, because the voltage is more reliable, but I've never seen that documented.
kay7 said:
The device itself always runs off the battery when it's available, this is why some devices won't power on without the battery installed, and many devices won't power on with a failed battery installed.
Laptops do the same thing, though they can switch to AC only without losing their state.
Click to expand...
Click to collapse
I don't think this is true for (modern) laptops. All the macbooks and thinkpads that I've owned had a feature that if you plug it in while the battery is above X% (usually around 96) it will not charge. It even gives a message saying "Not Charging" in the battery status. The battery percentage then stays constant no matter how long I use the laptop, so it is not DIScharging either. Therefore it must be running from AC. If it can do that, I doubt they would have it run off the battery as soon as it is charged to 100% on a full charge cycle. I think any time AC is plugged in, a modern laptop will run from AC rather than battery, regardless of whether it is currently charging the battery. However, that's just my theory from personal observations.

HD7 never charges 100%

I have purchesed HD7 4 days ago. It never charges 100% even if i leave it on charge for whole night.
Any solution.
how do you know it doesn't? the battery icon isn't exactly specific? but if it doesn't, take it back to the store you bought it from.
The phone stops charging before 100%
Just like other phones it has battery indicator in the form of cell/battery.
It should appears filled/full when charging is full and as the battery drains it should gradually appears empty. Now the issue is that it never appears full. The extreme right side of the cell/battery always stays/shows empty.
In other words we can say that the phone stops charging before 100%.
Beside this the indicator works fine and the battery life is also ok.
I bought this phone in UK and currently working in dubai so I cannot take it back to the store.
This happened to me, for the past week+ (I bought the phone on 28th).
I don't know why but an Overnight Charge didn't seem to be long enough for it to charge fully, it was always nearly charged.
However, This morning it seems to have charged 100% so maybe it's just a matter of time? Maybe the battery isn't in sync or something when you first buy it.
Think the battery icon is a bit dodge. As long as you get the green indicator light you know it's fully charged. If it's still orange then still needs topping up.
I've not had a problem charging myself but what I have found is that sometime the indicator says it's nearly dead. Reboot and sudenly there is an increase in amount of battery left. Very odd.
Maybe you need to wait a few weeks just to let it settle.
Phone Titan said:
Maybe you need to wait a few weeks just to let it settle.
Click to expand...
Click to collapse
That isn't acceptable for obvious reasons, so I hope that isn't the case.
P.S. 14-30 day return/exchange policies.
All right Dudes!
The problem is fixed. Simply fully charge your mobile phone and then full discharge till it turns off by its own. Repeat the procedure three times and you are done.
Good Luck
I have the same issue, if you turn the phone off and back on when the light turns green, the battery icon is then full.
So seems like a software issue to me.
My HD7 is going back tommorow anyway, keeps resetting itself and when trying to video in 720p it looses focus!
I previously went back to O2 store the day after i bought the phone about the original charging issue. They were going to swap the phone but then had no stock. Then my above issues topped it today so took it back and surprise surprise they were out of stock! Apparantly expecting a delivery tommorow but they don't know what they receive till they get it (BS i reckon) so if they don't have any in tommorow I'm getting a refund and going to go for a Venue Pro or just stick with WM 6.5..
emesen said:
All right Dudes!
The problem is fixed. Simply fully charge your mobile phone and then full discharge till it turns off by its own. Repeat the procedure three times and you are done.
Good Luck
Click to expand...
Click to collapse
How do you "full discharge" the phone? Use it until the battery is complete dead and charge it up again x3?
Yes, use it till battery is fully dead and charge till charging light turns green.
That never worked for me either, infact last night when the phone was flat, I have left it on charge over night and it went green, but showing about 50% charge, turned it off and back on and its then full.
My phone is doing this as well, now. Charges to full on teh charger. Take it off, adn it goes straight to 75% charge - viewable in the Battery Saver by battery level. It's impossible to charge it fully, and battery life is TTEERRRRIIBBLLEE.
Either something is wrong with the phone or firmware, or the OS. Not sure. But I can't use the phone like this. It's as if it has a 920 mAh battery in it. Obviously that shouldn't require anymore explanation.
---------- Post added at 11:25 AM ---------- Previous post was at 11:14 AM ----------
Follow-Up: I'm convinced it's a bug in the WP7 OS. When you charge to full, and take it off the charger, it instantly drops to 75%, then if you put it back on the charger 20 minutes later it goes to 93%?!
Problem is, the OS is set to shut down service, etc. when battery power is low (even beyond the battery saver setting, IIRC), so the bad information the OS has can hamper usability. It's basically cutting 2 hours off your battery life when you unplug the phone after a full night/day's charge.
emesen said:
All right Dudes!
The problem is fixed. Simply fully charge your mobile phone and then full discharge till it turns off by its own. Repeat the procedure three times and you are done.
Good Luck
Click to expand...
Click to collapse
And kill the battery, forgot to say.
Charge on the wall charger, not PC USB.

[Q] Battery not fully charging problem

I have a battery / charging problem on my Gnex. The problem is that the battery won’t charge more then 60 %, drains quick and then the phone shuts down at 0 % ( in about 2-3hrs of use) and wont restart until recharged.
At first, I tought it was the battery so I bought one OEM on ebay. It did the same thing so I returned it and went to Telus store to buy an OEM.
Same thing happened with the new OEM. I then bought an external wall battery charger and charged the 2 batteries I have. When I put the first one back in the phone it said 12%?
I tried the second one which is the new OEM and same thing, its showing 12%.
I did a little test, I had 4.2.2 so I unlocked the phone and rooted (no more warranty anyway) I flashed back the ROM to ICS. No change.
So what I did next is I used the phone until it shut down at 0% and restarted it on the bootloader screen and left it on, on the bootlooader screen.
Well the phone screen stayed on for more then 3 hours, so I know the battery is good because there is no way that a 0% battery could power the screen for 3 hours.
So after it shut down from the bootloader screen, I charged it again, in the phone, and it went right back to 60%, I did try to wipe batt stats from recovery mode and battery calibration apps but no luck.
Is there a way to disable the auto shut down on the phone? The battery meter if definitely showing wrong charge stats. Is the battery controller part of the USB board or the motherboard?
The only thing I did not try yet is a custom ROM and Kernel.
Any ideas?
Sounds like a hardware failure... It's obviously not the batteries
Sent from my Galaxy Nexus using xda app-developers app
I found where the Power Management with Switch Mode Charger chip is, on the motherboard! I wonder if there is some ways to access and modify the values of this.
jackpot554 said:
I have a battery / charging problem on my Gnex. The problem is that the battery won’t charge more then 60 %, drains quick and then the phone shuts down at 0 % ( in about 2-3hrs of use) and wont restart until recharged.
At first, I tought it was the battery so I bought one OEM on ebay. It did the same thing so I returned it and went to Telus store to buy an OEM.
Same thing happened with the new OEM.
Click to expand...
Click to collapse
For what it's worth, the same thing is happening to me. Charges to 64%, and it acts like it's only got a 64% charge - runs out fast. And I also tried a replacement OEM battery with no difference. I'm not completely convinced this is a hardware problem - though I guess it could be. I'm still stock Gnex (with the 4.3 upgrade - and come to think of it, this started some time after that upgrade). I was hoping it was some kind of kernel problem that i could fix by switching to CM. Anybody have any luck with that?
The same thing is happening to my phone, although I'm lucky enough to have it charge to 73%. Only realized the problem when I bought a new OEM battery and it stopped charging at the same 73%. I have a friend who has the exact same phone and will give her both my batteries to charge and see the results (with her phone then once batteries are reinstalled in my phone).
Outside of replacing the motherboard, would anyone know if there could possibly be a software fix? Has this happened to any other phone? If so does anyone know the results?
Thanks,
Stefan
My gt s6312 has charging issue. It never charge over 67-69% in my phone. I checked the battery in other phone its ok.....please help.....
Sent from my GT-S6312 using XDA Premium 4 mobile app
Sounds like a hardware failure in the phones' charging circuit. Since:
- no software change (ROM or Kernel) fixes it
- no battery change fixes it
Then it's obviously the charging circuit in the phone. Time to get a new phone!
Well I've confirmed for myself that it is my phone charging circuit that's giving me bad info on my battery charge. I installed both my batteries in a friends Gnex and both gave me 100% charge reading on my friends phone. I then re-installed both batteries in my phone and both came back with identical 13% charge reading. So to me this is obviously not a battery issue.
Since my previous post in July my phone has gotten progressively worst. So I have now come to the point where I either have to replace the phone's charging circuit or replace the phone all together. I would much rather do the first as any replacement phone via my carrier would require me to pay more monthly on my contract.
So would anyone know with certainty where the charging circuit is located in the Gnex? Is it on the main logic board or the USB charging board?
Thanks

Phone dies now around 10% ?

Very odd ever since the phone died since it was really cold out ( i left it in car for a few seconds and looked at my phone and it was dead ) its been shuting off or dieing around 10% left but drains normally. but can still turn it back on once its plugged into a wall charger. so im not sure on what to do cause i mean i only had it for a year now.
it happens with mine too, 2-3 weeks ago.
I had 40%+ and after few sec, was dead too.
I turn it on with 1% battery lol
was thinking of letting it die once then letting it cable charge not fast charge saw a video for an older phone to do that with some call code to reset the battery gauge
Xnitro67 said:
was thinking of letting it die once then letting it cable charge not fast charge saw a video for an older phone to do that with some call code to reset the battery gauge
Click to expand...
Click to collapse
I have the same problem since a few weeks.
The percentage drops from 15% to zero.
Mine was a bit different, I was in 13% and then when I plugged in the cable to charge my phone, it showed I was actually in 6%. My friends, our phone is aging
Since it became cold outside I'm having the same problem
Yes
I had this problem with my Galaxy A5 2016 and now with my Galaxy S9...
Never go under 10% if you can't charge within 1 minute or better less. That's why I have a battery case.
So I think I fixed mine a video is for a note 4 ut I think it worked for mine also. Make sure your phone is almost dead and turn off fast charging then go to the phone dial up (built in app) and dial *#0228# and click the quick start (this will restart your battery gauge) let it die then charge to full might take longer but it's worth it.

Odd charging behaviour noticed

Well I dont have much expectations from a 4y old device, but this kinda sudden change is making me curious. I plugged in my phone to the AC mains tomorrow night @ 12 AM @ 5% battery. When I woke up today (@ 7 AM), I just turned off the switch without looking at the charge. When I looked at the charge right now (@ 10 AM), its 77%. My first guess was that some app has drained the 23% battery (I thought it must have charged 100%, anyone will think so if a phone is left to charge for 7 straight hour), but then I had a look at the power statistics (screenshot attached). It just stopped charging after reaching 77%!? Why? It was still plugged in. Anyways, yesterday only I installed Ampere on my phone. Installed because I had doubt that the adapter I had been using for some long time is a fake one. What do you think should be the reason for this type of 'rejecting incoming charge'?
maybe your battery needs replacement.
Ammitz said:
maybe your battery needs replacement.
Click to expand...
Click to collapse
I don't think so, because it was just perfect till yesterday.

Categories

Resources