Hi guys.
I'm brand new to android so please excuse me if I've not done something painfully obvious, but can I please get some help?
My phone has been registered with O2 and because I have another phone with thme and want to keep my number I just arranged a sim swap.
From there I downloaded some apps from the market, and I was just trying to log into facebook when the phone froze. It has now turned itself off, and won't turn back on.
Any advice on troubleshooting this? Any help would be BRILLIANT.
thank you.
floateruk said:
Hi guys.
I'm brand new to android so please excuse me if I've not done something painfully obvious, but can I please get some help?
My phone has been registered with O2 and because I have another phone with thme and want to keep my number I just arranged a sim swap.
From there I downloaded some apps from the market, and I was just trying to log into facebook when the phone froze. It has now turned itself off, and won't turn back on.
Any advice on troubleshooting this? Any help would be BRILLIANT.
thank you.
Click to expand...
Click to collapse
remove the battery and then try to switch it on again
winwiz said:
remove the battery and then try to switch it on again
Click to expand...
Click to collapse
Ok...
That seemed to work. Thank you.
Is this a known android glitch?
floateruk said:
Ok...
That seemed to work. Thank you.
Is this a known android glitch?
Click to expand...
Click to collapse
not at all. Just a random glitch I guess
winwiz said:
not at all. Just a random glitch I guess
Click to expand...
Click to collapse
Yup, if all else fails, a battery pull usually solves the problem.
Related
No problems with phone at all...It all works in terms of receiving calls and whatnot but the screen is just white..is there a fix for this?
Thanks!
isikh said:
No problems with phone at all...It all works in terms of receiving calls and whatnot but the screen is just white..is there a fix for this?
Thanks!
Click to expand...
Click to collapse
Have you try a hardreset?
gmaniac2008 said:
Have you try a hardreset?
Click to expand...
Click to collapse
How would I do a hard reset?
P.S. Sorry for the late response; I've been very busy.
isikh said:
How would I do a hard reset?
P.S. Sorry for the late response; I've been very busy.
Click to expand...
Click to collapse
FYI http://forum.xda-developers.com/showthread.php?t=493266
gmaniac2008 said:
FYI http://forum.xda-developers.com/showthread.php?t=493266
Click to expand...
Click to collapse
I tried that numerous times, however, it didn't work. Still having the white screen
maybe it is just a broken screen.... i had the exact same issue and i simply bought a new lcd on ebay... and now it works perfectly
isikh said:
No problems with phone at all...It all works in terms of receiving calls and whatnot but the screen is just white..is there a fix for this?
Thanks!
Click to expand...
Click to collapse
Is the white screen appearing while in call? Mine did that too. Just whenever this happens hit the back arrow button, and it should go away. Hope this helps
Hi, this is hard to describe with out the sound file, but basically my phone when turning on plays a sound at random, it lasts for about 1sec and has 4 syllables if you get my meaning a bit like 1 ...2-3-4 or Do De-dah-Do (this isn't a silly post I promise XD)
At first I thought it was a few programs I installed, someone told me it could the the THD pinball game, un-installed that but it is still there.
Has anyone else encountered a "similar" issue? It interrupts some programs or games and is very annoying and its beinging to drive me insane; at one point I thought it was malware or a virus so I McAfee scanned it in case (maybe there are other better alts but please suggest).
Oh, I will also add when this happens when looking at desktop the top menu bar sometimes goes green.
Any ideas? Please save my sanity.
kind regards
EDIT: Posting here too as not sure if Q & A or General
Hello, don't know if it will help but green flashing bar looks like a phone call notification ...
http://forum.xda-developers.com/showthread.php?t=1674783
I remembered to hear some strange sound and i recognized your Do De-dah-Do
but can't remember how i solved the problem ... or even if it solved itself ... sorry.
Instead of "random" you wanted to say "sporadic". Sound is still the same "tone" ?
DanRZ said:
Hello, don't know if it will help but green flashing bar looks like a phone call notification ...
http://forum.xda-developers.com/showthread.php?t=1674783
I remembered to hear some strange sound and i recognized your Do De-dah-Do
but can't remember how i solved the problem ... or even if it solved itself ... sorry.
Instead of "random" you wanted to say "sporadic". Sound is still the same "tone" ?
Click to expand...
Click to collapse
Hi, yes I would probably say more sporadic than anything else and yes this sound is always the same, I never notice this in call though so I have no idea which app is trying to notify me; its notifying me to uninstall it when I find out what it is!
azahoth said:
Hi, yes I would probably say more sporadic than anything else and yes this sound is always the same, I never notice this in call though so I have no idea which app is trying to notify me; its notifying me to uninstall it when I find out what it is!
Click to expand...
Click to collapse
Hey guy...did U also tried an airpush detector from google play? Maybe U've installed an app with this annoying crap.
icke said:
Hey guy...did U also tried an airpush detector from google play? Maybe U've installed an app with this annoying crap.
Click to expand...
Click to collapse
Thanks for the tip, tried that but its still there.... arg
By turning on, do you mean unlock the device or turn it on after being turned fully off?
Sent from my HTC One X using xda app-developers app
Zulake said:
By turning on, do you mean unlock the device or turn it on after being turned fully off?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
When I unlock the device, so its already on and then the sound at "some" point will start maybe 2-3 times then stop. Its so random I cant even pin point it. When in opera, desktop and other apps this sound will appear and cause mayhem.
azahoth said:
Thanks for the tip, tried that but its still there.... arg
Click to expand...
Click to collapse
After installing "addons detecto"r and "Air push detector" I still cant determine what this sound is.
Silly question... Do you have the Zelda Gate of Time Live Wallpaper installed?
I found that certain motions with my handset made the phone do the 'get item' jingle...
The-Last-Hylian said:
Silly question... Do you have the Zelda Gate of Time Live Wallpaper installed?
I found that certain motions with my handset made the phone do the 'get item' jingle...
Click to expand...
Click to collapse
thanks for your reply, no I do not have that installed.
azahoth said:
thanks for your reply, no I do not have that installed.
Click to expand...
Click to collapse
Okay
Weird then, not sure what's doing it. I presume that you've looked at your BG processes?
The-Last-Hylian said:
Okay
Weird then, not sure what's doing it. I presume that you've looked at your BG processes?
Click to expand...
Click to collapse
Yep, had a look, cant really see anything. The randomness is the problem here; hence why its hard to isolate it...
azahoth said:
Yep, had a look, cant really see anything. The randomness is the problem here; hence why its hard to isolate it...
Click to expand...
Click to collapse
Yeah, it's strange. I know it'll take awhile but it might be a good idea to look at any/all recently installed Apps and look at their Permissions. See if any of them say anything about making alerts, then force close them if they do and see if the issue persists.
Saveye justice
azahoth said:
Hi, this is hard to describe with out the sound file, but basically my phone when turning on plays a sound at random, it lasts for about 1sec and has 4 syllables if you get my meaning a bit like 1 ...2-3-4 or Do De-dah-Do (this isn't a silly post I promise XD)
At first I thought it was a few programs I installed, someone told me it could the the THD pinball game, un-installed that but it is still there.
Has anyone else encountered a "similar" issue? It interrupts some programs or games and is very annoying and its beinging to drive me insane; at one point I thought it was malware or a virus so I McAfee scanned it in case (maybe there are other better alts but please suggest).
Oh, I will also add when this happens when looking at desktop the top menu bar sometimes goes green.
Any ideas? Please save my sanity.
kind regards
EDIT: Posting here too as not sure if Q & A or General
Click to expand...
Click to collapse
Does it by any chance happen when your phone is sitting over your wallet?
I was getting the same sound randomly and drove me nuts. Then realized that it's the NFC kicking in when the phone is near my "blink" chipped credit card.
i'm sure i read a post exactly like this and it turned out it was nfc, make sure it's turned off and see if it continues.
Nfc or perhaps the roaming sound is on?
Sent from my HTC One X using xda app-developers app
niacin77 said:
Does it by any chance happen when your phone is sitting over your wallet?
I was getting the same sound randomly and drove me nuts. Then realized that it's the NFC kicking in when the phone is near my "blink" chipped credit card.
Click to expand...
Click to collapse
lawrence750 said:
i'm sure i read a post exactly like this and it turned out it was nfc, make sure it's turned off and see if it continues.
Click to expand...
Click to collapse
Passeride said:
Nfc or perhaps the roaming sound is on?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Sorry for late reply and thank you so much for your input.
Yes people, it is the NFC! The phone resides in a wallet and my works id card on the other side. When I read the phone I fold the cover over and hence this sound. Do I feel stupid? Yes 100% I only hope that maybe some people can learn from my inherent stupidity and thus the madness that was slowly but surely setting in.
Hello One Xers
Has anyone had experienced this problem before? (see picture) If yes, what's the solution?
Qualam said:
Hello One Xers
Has anyone had experienced this problem before? (see picture) If yes, what's the solution?
Click to expand...
Click to collapse
have you restarted your phone?
lawrence750 said:
have you restarted your phone?
Click to expand...
Click to collapse
dude that was THE most awesome reply I have EVER read
I would also suggest a restart.
By the way, your capslock or shift key seems broken, you might want to take a look into this issue, too.
Monsterkater said:
I would also suggest a restart.
By the way, your capslock or shift key seems broken, you might want to take a look into this issue, too.
Click to expand...
Click to collapse
HEHE!!!
lawrence750 said:
have you restarted your phone?
Click to expand...
Click to collapse
Actually I have ....... but didn't work
however, now it's back to normal settings ....... I just changed to CAR mode and changed it back to phone mode and everything went fine.
Thank you anyway.
PROBLEM SOLVED
Mate 20X (EVR-AL00; Build no. 9.0.0.136). I left my phone at home while downloading the new games via our Wi-Fi. But when I got back, I noticed that it has not downloaded any more data since I left it.
The culprit? The option Stay connected when device sleeps under the battery settings is DISABLED (neither ON nor OFF). Anyone else has this experience? What can be done about it?
------------------------------
TRY THIS:
AngelDeath said:
@the_passerby5981 I figured it out, and boy your going to hate sending yours back, I was right, it is tied to something. I kept thkinking and kept coming back to this thread knowing you and I were missing something, and I found it from your screenshot and others, then tested it on mine and bingo. The reason its disabled is because it is tied to the SIM card. So that setting is tied to a sim card, and it didnt work on yours or mine because we were both testing it out without a SIM, and as soon as I put mine in to see if I was right, it enabled to turn on or off.
Click to expand...
Click to collapse
the_passerby5981 said:
BUG FOUND! (Problem solved).
Android 8 had the option under WLAN and option to disable staying connected to WLAN and MOBILE as separate.
In Android 9, they are baked together under Battery. Thus, Stay awake when device sleeps gets DISABLED WHEN NO SIM IS INSERTED.
Click to expand...
Click to collapse
Moderators, please close the thread. I seem to not have enough privileges to do it myself.
Mine was checked on but a good one to know. Need a good week to really go thru the settings and get them set how you like. Like a maze with secret passages.
the_passerby5981 said:
Mate 20X (EVR-AL00; Build no. 9.0.0.136). I left my phone at home while downloading the new games via our Wi-Fi. But when I got back, I noticed that it has not downloaded any more data since I left it.
The culprit? The option Stay connected when device sleeps under the battery settings is DISABLED (neither ON nor OFF). Anyone else has this experience? What can be done about it?
Click to expand...
Click to collapse
Thanks for the info that's been pissing me off for awhile now
Cccmachins said:
Mine was checked on but a good one to know. Need a good week to really go thru the settings and get them set how you like. Like a maze with secret passages.
Click to expand...
Click to collapse
Did you do it yourself? Or did it come that way?
the_passerby5981 said:
Did you do it yourself? Or did it come that way?
Click to expand...
Click to collapse
Strange I have the same phone as you with the same update and I have the option to turn it on and off.
On EVR-L29 it was off, so i turn it on myself now Thanks.
the_passerby5981 said:
Did you do it yourself? Or did it come that way?
Click to expand...
Click to collapse
I think I had to turn it on. Been over a week since I got it. Changed so much stuff can't remember. Old-timers setting in.
hughey2k2 said:
Strange I have the same phone as you with the same update and I have the option to turn it on and off.
Click to expand...
Click to collapse
Look!
the_passerby5981 said:
Look!
Click to expand...
Click to collapse
That's a beach. AL00 here 136 and I still have the option to turn on or off. Ain't playing with or I'll lose mine. Or go blind
---------- Post added at 08:53 PM ---------- Previous post was at 08:30 PM ----------
Goofy ass Hicare iPhone wanna be says I feel your pain and rest your phone. I wanted to tell her to go where the sun doesn't shine but just doing her job. But she maybe right. May have to reset
the_passerby5981 said:
Look!
Click to expand...
Click to collapse
That's really strange have you ever restarted the phone since the new update. If that doesn't work you can try to reset all settings and see if that works there's no reason why yours is blocked and other people's aren't unless you have some kind of aggressive battery manager or something.
hughey2k2 said:
That's really strange have you ever restarted the phone since the new update. If that doesn't work you can try to reset all settings and see if that works there's no reason why yours is blocked and other people's aren't unless you have some kind of aggressive battery manager or something.
Click to expand...
Click to collapse
Resetting the settings did nothing. Gonna give a shot at resetting the phone. I didn't tinker with any other settings coz I wanted the phone to be up and running at once. It only happened that I hit a snag with this issue.
TAKE NOTE: My unit is running on a "China ROM".
hughey2k2 said:
Thanks for the info that's been pissing me off for awhile now
Click to expand...
Click to collapse
Do you also have an EVR-AL00 running on 9.0.0.136?
the_passerby5981 said:
Do you also have an EVR-AL00 running on 9.0.0.136?
Click to expand...
Click to collapse
Yeah I have the same phone.
same, able to change no problem
I tried last night to toggle thinks on and off to try to get mine to gray out. I couldn't. I tried again with HiCare but he needs some info for your phone. Give them a try. You need that option.
the_passerby5981 said:
Mate 20X (EVR-AL00; Build no. 9.0.0.136).
The culprit? The option Stay connected when device sleeps under the battery settings is DISABLED (neither ON nor OFF). Anyone else has this experience? What can be done about it?
Click to expand...
Click to collapse
I also have the EVR-AL00 with Build Number 9.0.0.136. I have no problem to enable/disable the option. See the pictures.
hughey2k2 said:
Yeah I have the same phone.
Click to expand...
Click to collapse
Just to clarify, you have the same phone and build number as mine, AND the same experience? Cannot toggle "Stay connected when device is asleep" ON/OFF?
the_passerby5981 said:
Just to clarify, you have the same phone and build number as mine, AND the same experience? Cannot toggle "Stay connected when device is asleep" ON/OFF?
Click to expand...
Click to collapse
Yes I have the same Phone and build number but I can toggle the "stay connected when device is asleep"tab on and off
1. So, there are about 5 users here with the same model number (EVR-AL00) and build number (9.0.0.136). Some can toggle "Stay connected while device sleeps", while--like me--hughey2k2 cannot. I cannot.
2. If it were a software problem, then all of us should have the same experience.
3. Does this point to, possibly, a hardware-related problem peculiar to the specific production batch? (Just to spell it out I mean, hughey2k2's phone were produced in the batch and there was a problem in production--possibly hardware--that could be the cause).
Comments?
EDIT: hughey2k2's unit does not have the same problem.
hughey2k2 said:
Thanks for the info that's been pissing me off for awhile now
Click to expand...
Click to collapse
If you can toggle ON/OFF, then what is pissing you off about it?
My device Z fold 3 having this issue. Bluetooth is turned off automatically after fully unfold for 5 seconds and then sometimes it turned back on.
Factory reset doesn't fix this. Anyone having this issue?
Sounds like a hardware issue.
Try in safe mode.
indiies said:
My device Z fold 3 having this issue. Bluetooth is turned off automatically after fully unfold for 5 seconds and then sometimes it turned back on.
Factory reset doesn't fix this. Anyone having this issue?
Click to expand...
Click to collapse
Do you use bixby routines ?
pvillasuso said:
Do you use bixby routines ?
Click to expand...
Click to collapse
My bixby routines doesn't have anything involve with turn off/on Bluetooth.
Anyway, this still happen when all routine are off.
blackhawk said:
Sounds like a hardware issue.
Try in safe mode.
Click to expand...
Click to collapse
It did happen while phone is in safe mode. So this means it is a hardware issue?
indiies said:
It did happen while phone is in safe mode. So this means it is a hardware issue?
Click to expand...
Click to collapse
Try clearing the system cache and try a hard reboot (simulates pulling the battery).
blackhawk said:
Try clearing the system cache and try a hard reboot (simulates pulling the battery).
Click to expand...
Click to collapse
Tried it, didn't help.
indiies said:
Tried it, didn't help.
Click to expand...
Click to collapse
What you loaded may have an incompatible instructions for a chipset in that build... reload what worked.
blackhawk said:
What you loaded may have an incompatible instructions for a chipset in that build... reload what worked.
Click to expand...
Click to collapse
Hello I'm having the same issue did you find a fix for it? For a hardware fix does that mean returning it to the service center? Thanks for any help
Florida22 said:
Hello I'm having the same issue did you find a fix for it? For a hardware fix does that mean returning it to the service center? Thanks for any help
Click to expand...
Click to collapse
Yes they can do that. If it's a firmware update it will need to be reflashed to the previous version unless you can find a work around.
Make sure Galaxy Wearable has all permissions enabled, phone, calendar... all of them.
Google play Services must be enabled.
Thanks sir I'll take it to the AT&T store
Florida22 said:
Thanks sir I'll take it to the AT&T store
Click to expand...
Click to collapse
They propably won't be of help. Take it to a Best Buys Samsung Experience center. They may have another solution but can reflash the device if needed.
Thank you. Hopefully the best buy in anchorage has that service.
Did a hard restart. Also a factory reset and still no blue tooth. Best buy Samsung Geek squad are not in Anchorage. closest is Seattle. Does anyone have any further suggestions. Took it to Att and they had no idea. thanks
Same issue here! Nothing seems to have worked, would love to hear if people have found any fixes!
Jacobawesome1 said:
Same issue here! Nothing seems to have worked, would love to hear if people have found any fixes!
Click to expand...
Click to collapse
After complete reset it was still not working but has steadily got better. Almost back to 100%, but even right after reset still had issues. It seems to be working. Samsung says to take it to Samsung Service Center. Best Buys have them, if available in your area.
I'm having the same issue. Tried to disable some labs features ('multi window for all apps') helped a bit. It got better for about a day and now works about 50% of the time.
I am outside the US so very difficult to get to a repair center. Keep us all updated please on what works. We need to find a way to fix this!
Anyone know any Samsung tech guys that can chip in?
Outside of the US eh? So this is not a problem specific to regions or chipsets, well that's worrying... I was hoping it be something related to chips or mobile carrier. Now it sounds like it's totally random
Jacobawesome1 said:
Outside of the US eh? So this is not a problem specific to regions or chipsets, well that's worrying... I was hoping it be something related to chips or mobile carrier. Now it sounds like it's totally random
Click to expand...
Click to collapse
It is a US device (Snapdragon variant), just currently working overseas, not on a US cellular carrier.
Anyone having this issue on the Exynos varriant?