Develop Bugs

Major BUG with GPS and audio playback possibility

I was using GPS navigation on google nav and playing music through the HTC media player and GPS signal wouldnt stick if i was moving, only if i was standing still. Something is preventing this multitasking. I need someone to test if it is just me or my ROM or these specific apps. I am running fresh .2 ROM btw.
UPDATE
GPS breaks when playing music through the external speaker. The signal will be lost, or really spotty until you stop playing music. HTC has not commented on the issue. Does anyone know why this is happening? Is it possible to fix?

yep i am using stock unrooted evo and i get same problem i was playinf music thru stock player and go to google nav and it wont find gps signal after pausing music it finds signal them i turn the music bak on and it looses signal

Haven't tried the stock music player, but I listen t
o podcast all the time while using the gps.

i think its a bug in the htc stock player i tried same thing with doubletwist player and get no issues
edit
i got lost signal on gps also with doubletwist now seems like a bug with google nav

Could you post your ROMs if rooted and also has anyone tried Sprint Nav? I will go and grab a sprint nav apk and test when I get a chance. This is very inconvenient and I am curious as to why it isnt working.

Uhhh, no problems here, playing mp3 from SD card using stock music player and got a GPS lock in a matter of seconds.
Latest radio
fresh .2
-Edit- Mine works sometimes but mostly doesn't, so yeah bug is present

anyone hear anything from htc about this, posted on their site and twitter and didnt hear anything, maybe i should call about this issue.

I don't use the stock music player app for anything but I experience this exact issue when trying to use pandora and the GPS. As soon as i shut pandora off it picks up signal again.

NEW FIND, any app, GPS and MUSIC through the speaker causes GPS signal to be lost. It works while using headphones but not the speaker.

Wow, is this a hardware or software issue?

You know, I actually forgot about this for a while, there has been no official word on this bug, and I havent heard anyone knowing why this happens.

I never even thought to try running my gps without music, I just thought it had a very crappy gps antenna or something. I have yet to try it without music to verify this as well, but tomorrow I probably will test it out.

Just a wild stab at the dark, but maybe the magnet in the external speaker interferes with the GPS antennae? Not too sure about that though....

Hmmm, would be interesting if the placement of the speaker and the GPS is the actual problem, I really hope not though. The problem doesn't occur when the GPS app uses the speaker or you get a notification playing on the speaker though, maybe the duration is short enough to not loose the signal? I emailed HTC about this issue, didn't have time to call them about it.

I can verify this, did a two hour trip last night and didn't lose the signal once with the music not playing.

Yes, it's because of the speakers
This is a funny problem. Something about the speakers is interfering with the GPS reception. It's not just that the speakers are on, but how loud it is. The louder the sound, the worse the reception.
I'm running the stock ROM. I used GPS Status and the stock music player. I played a song that is fairly constant in loudness, and noticed that as I turned up the volume, I would start loosing GPS satellites, and then as I turned the down the volume, I would get more GPS satellites.
Update: I tried the same test out on my Hero, and it definitely doesn't have the problem.

Ha, HTC already knows about it. And it doesn't look like they're gonna do anything about it, and this guys reply probably explains why my car charger takes forever to charge my phone.
Dear "My Name",
I understand that the GPS Signal will be lost is you use your device GPS with Music playing. As the device pulls more resources from the battery, the phone may become warm. The device has a built in sensor that registers the amount of heat the phone is generating and will shut down some features as the device heats up. Normally the Charging port will be turned off first, then the various radios will be disabled such as GPS, Wi-Fi and Bluetooth. If you are experiencing an issue while using multiple features of the device at the same time, I recommend that you stop using one or more of the programs and see if the problem persists (As you have). I do apologize for any inconvenience that you may have experienced.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number "My Ticket Number".
Sincerely,
Jeffery
HTC
Click to expand...
Click to collapse

Emrys_90 said:
Ha, HTC already knows about it. And it doesn't look like they're gonna do anything about it, and this guys reply probably explains why my car charger takes forever to charge my phone.
Click to expand...
Click to collapse
If that's indeed the case, one can try underclocking to prevent the heat buildup.

acrh2 said:
If that's indeed the case, one can try underclocking to prevent the heat buildup.
Click to expand...
Click to collapse
Nope, HTC is just throwing something silly. What they describe may be true, but playing music doesn't instantly generate heat, nor does that heat instantly disipate once you turn down the volume, or plug in a headset.
As I tested above, you can slowly degrade your reception by turning the volume up slowly. This is clearly a different issue, and it is a reasonable inference that there is some sort of interference between the speaker and GPS.
Also, if HTC insists, you can prove them wrong by keeping the phone plugged in and showing that it is still charging the battery even when the GPS looses signal.

I experienced a series of reboots on my phone this weekend while driving and using the phone via a bluetooth headset. Simultaneously I was attempting to use Google navigation. I typically could connect to my caller and then would reboot within 10 seconds or so. This happened three times before I was able to figure out that the GPS connection was a culprit and temporally disabled GPS while using the phone.
Lamest part and this isn't the first time this has occurred! On the original firmware shipped from HTC I had a few identical crashes that I have only now realized were because of this combination of GPS+bluetooth.
Right now I'm running a simple OTA update + root using toast's method.

Pandora - Is there a fix out there

Is there anyone else having issues with the sound of Pandora using new ROMS. I tried uninstalling it, reinstalling it, made sure high quality was set, tried to look for the media setting in the build prop and change it but that setting disappeared a few releases ago, and have searched through everything and still have a hard time listening to Pandora in the car because of the quality. I am not saying it is as poor as it was when 2.2 first came out but it is poor. The voices are tinny and turned way up is piercing to the ears. Base is great! But that is it. Any help would be greatly appreciated since I got rid of XM radio years ago and am strictly using Pandora.

Use the modded transparent unlimited skip version in the transparent market thread in theme section its in the opening post with a link all by its self at the bottom. Make sure you delete all Pandora data and cache as well as removing Pandora. Quality is perfect. I'd link it but I'm on xda app.
Also don't update it.
HTC Incredible
Protekk Cm 7
Invisiblekk
Radio 11.19

If your running CM look to see if you have DSP Manager, and make sure it's not compressing the audio, or the equalizer is on. I had compression somehow turned on one time by accident. Turned it off and it was worlds better.

I haven't had an issue with the sound quality...I agree with Mithos, perhaps your DSP settings are off?
I have had an issue with Pandora over Bluetooth dropping out, though. Happens only on first connect, if I turn Bluetooth off and on again it seems to resolve the issue...

Nope did not have compression on and I have DSP. I also download slacker and it does the same thing. I guess since it is just me maybe there is osme other program that is causing the issue. Have no clue which one since it is pretty much stock

cdma said:
Nope did not have compression on and I have DSP. I also download slacker and it does the same thing. I guess since it is just me maybe there is osme other program that is causing the issue. Have no clue which one since it is pretty much stock
Click to expand...
Click to collapse
Just want to let everyone know, a while back I was complaining about Pandora and Slaker. I decided to try a differnt ROM just to see if it was an issue with 7 and it appears that it is. I loaded Nils' Business Sense and it sounds great. To me there is a big change and I am not sure what it is. I did try multiple kernels. The thing is it sounds OK in a headset or listening it through a speaker on the phone but putting it on the car stereo where you amplify the music you can really hear some sound artifacts.

Bluetooth A2DP stutter cuts out while streaming music

I have noticed since I upgraded from GS3 to Note 3 that when I am streaming music to my car stereo the audio will skip or stutter. The song continues to play but the audio cuts out for anywhere up to a second or two. Has anyone else seen this or resolved it?
I have seen some posts that say turning off WiFi fixed it but I still get the skip, if a little less frequently with WiFi turned off.
It seems to go away if I set the developer options to keep the screen awake while charging. So it seems like the CPU clock may be too low during sleep to maintain everything else it is doing as well as audio streaming.
Any feedback is appreciated, thanks!

This happens to me too sometimes. It seems worse when I first start streaming & then it calms down a bit. But it still occasionally skips. I experienced this on my note 2 as well though, so I don't think its an exclusive issue to the N3.

This is happening 4 or 5 times per song, so it is quite annoying LOL

Zylograth said:
This is happening 4 or 5 times per song, so it is quite annoying LOL
Click to expand...
Click to collapse
Stock ROM? Stock Kernel? Need more info from both of you.
Sounds like the CPU might be dropping too low when the screen is off, causing the stuttering. You could try a custom kernel with a higher screen off frequency.
Used to happen on my S2 and this was the problem...

idtheftvictim said:
Stock ROM? Stock Kernel? Need more info from both of you.
Sounds like the CPU might be dropping too low when the screen is off, causing the stuttering. You could try a custom kernel with a higher screen off frequency.
Used to happen on my S2 and this was the problem...
Click to expand...
Click to collapse
Full stock, I believe that is the problem as it is pretty much resolved when I leave the screen on. Still testing this here and there to be sure.

This has happened to me on every rom & kernel I've tried. Which is pretty much all of them for the N3, and everything from stock to CM on the N2.

Zylograth said:
Full stock, I believe that is the problem as it is pretty much resolved when I leave the screen on. Still testing this here and there to be sure.
Click to expand...
Click to collapse
I have the same problem on my GN3 international version and yes leaving the screen on WILL solve it. However, that's not a practical solution.
Try this, download Poweramp, go into settings, audio, advanced tweaks, set the audio buffer size to Large (+250ms) and audio thread priority to +2
See if that works for you. If it does, then buy the full version even though I like the timbre effect and bass on the stock music player but this is the only solution, so far.

Zylograth said:
I have noticed since I upgraded from GS3 to Note 3 that when I am streaming music to my car stereo the audio will skip or stutter. The song continues to play but the audio cuts out for anywhere up to a second or two. Has anyone else seen this or resolved it?
I have seen some posts that say turning off WiFi fixed it but I still get the skip, if a little less frequently with WiFi turned off.
It seems to go away if I set the developer options to keep the screen awake while charging. So it seems like the CPU clock may be too low during sleep to maintain everything else it is doing as well as audio streaming.
Any feedback is appreciated, thanks!
Click to expand...
Click to collapse
What headunit? I run Kenwood KDC-X995, and never had an issue with it cutting out. THe headunit wouldn't display track info though. The way I fixed this is connecting via the Stock Samsung media player., Everything has been a dream since

I had this problem and it just went away after a few reboots and some time. ..
Sent from my SM-N900T using XDA Premium 4 mobile app

A2DP loss
Note 3 Owner here. Rooted with stock ROM and stock kernel. (T-Mobile)
Experiencing intermittent Bluetooth audio loss as well.
Just contributing to the list.
-Steven M

BTW, what player are y'all using? In power amp there is an option for keep service awake if music.stops while.playing with screen off. And there is also option to use a wake lock also. I am not having any problems nor have I ever so I can't help. The only other suggestion I have is maybe your radio Bluetooth sucks. I went through a period of testing many Bluetooth headset and receivers a couple years ago. Needed something good to listen to my music while I rode my bike. Many of the Bluetooth I tested were very sensitive to the bumps and vibration while riding hard on my mountain bike. The only solution for those were to put receiver right next to my phone. Being in my pocket was too far away or something. I ended up sticking with Sony mw600 as all purpose. It could take any headset, and I was able to use it as a receiver in my truck as it didn't have Bluetooth. Now I also have a Honda civic with built in Bluetooth and all is well. My Sony mw600 oled stopped working though so in on lookout for a nice apt x receiver.
sent from my sm-9005.

I am using a Sony DSX-S300BTX and have had no previous issues with my HTC Sensation 4G or my Galaxy S3. It only started when I got my Note 3. I use Google Play Music with the All Access service.

Just an update on this. Over the weekend I did a factory reset and this time I did not let it restore settings and apps from my Google account. I went through and installed all the same apps i was using before. And so far I have only noticed 1 stutter/cut out since then. And if I am correct, this only happened when I was leaving my house and it switched from Wifi to 4G LTE on the stream.
Will continue to monitor and see if the issue comes back. But so far I am rather happy.

Xupack said:
I have the same problem on my GN3 international version and yes leaving the screen on WILL solve it. However, that's not a practical solution.
Try this, download Poweramp, go into settings, audio, advanced tweaks, set the audio buffer size to Large (+250ms) and audio thread priority to +2
See if that works for you. If it does, then buy the full version even though I like the timbre effect and bass on the stock music player but this is the only solution, so far.
Click to expand...
Click to collapse
Trying this recommended app/setting combination, and hope that the skipping stops on the A2DP connection in the car. *crosses fingers*

hctimin said:
Trying this recommended app/setting combination, and hope that the skipping stops on the A2DP connection in the car. *crosses fingers*
Click to expand...
Click to collapse
I came from the Note 2 to the Note 3 and I'm fearing that it's 4.3 that is causing the bluetooth intermittent issue. Whether or not I stream from Pandora or my music player, I get the stutter. Doesn't matter what ROM I use between hyperdrive and beans too. Someone said it could be the adblock that is causing the stutter but I don't have that installed at all. Getting pretty frustrating.

Ended up not working for me,...but keeping the screen on did seem to eliminate the skipping.
Wonder if there's anyway to force Bluetooth not to sleep,....

Deekayy said:
I came from the Note 2 to the Note 3 and I'm fearing that it's 4.3 that is causing the bluetooth intermittent issue. Whether or not I stream from Pandora or my music player, I get the stutter. Doesn't matter what ROM I use between hyperdrive and beans too. Someone said it could be the adblock that is causing the stutter but I don't have that installed at all. Getting pretty frustrating.
Click to expand...
Click to collapse
I ONLY get the stutter when using the stock music player. It never happens when using, for example, TuneIn Radio.
I exchanged 2 Note 3's. The first one had the stutter problem so I returned it. The second one had NO stutter problems but overheated from time to time, exchanged as well. The third one doesn't over heat but, unfortunately, has the stutter problem. So, I just gave up. The PowerAmp solution works for me, though.
---------- Post added at 07:35 AM ---------- Previous post was at 07:19 AM ----------
hctimin said:
Ended up not working for me,...but keeping the screen on did seem to eliminate the skipping.
Wonder if there's anyway to force Bluetooth not to sleep,....
Click to expand...
Click to collapse
Sorry to hear it didn't work for you.
Someone mentioned increasing the minimum CPU frequency and that would solve it. Try upping it to 400Mhz see what happens but this will definitely drain your battery more than usual.

Deekayy said:
I came from the Note 2 to the Note 3 and I'm fearing that it's 4.3 that is causing the bluetooth intermittent issue. Whether or not I stream from Pandora or my music player, I get the stutter. Doesn't matter what ROM I use between hyperdrive and beans too. Someone said it could be the adblock that is causing the stutter but I don't have that installed at all. Getting pretty frustrating.
Click to expand...
Click to collapse
The same thing happened to me on the note 2.... actually the n3 isn't as bad as the n2 was. Fwiw
sent from my ??????? note 3?

SO I have started to notice that it isn't actually the stream stuttering, but a short disconnect of the bluetooth. I noticed that when the music cuts out, it also drops the media connection to my car stereo, in that the artist and song title disappear until the connection comes back. Seems like a bad bluetooth stack or something as I tested a Nexus 5 and do not have this issue at all. And I never had a problem on my GS3.
Hopefully the 4.4.2 update will resolve this issue. Whenever that may be...

I have this problem as well, (stock rom rooted, stock kernel) I use power amp. now however I cant stream my music through bluetooth at all, but when a call comes in, it streams. Doing a little digging into my phone, my N3 seems to think im in a call, and only plays my music through the speaker for your ear. it only started a few hours ago. even when I am not connected to bluetooth, it still plays music through the same speaker. tried uninstall reinstall. I did update apps earlier when I got home (ove wifi). once they were done, that seems to be when this issue started.
any help/suggestions?

audio skipping...anyone else have this problem?

I've searched the forums and found quite a bit of people saying they have experienced this, but I'm not sure if they were using notes or not.
For some reason, it doesnt matter what app I'm using, pandora, xm, or the stock players. They all studder just slightly, sometimes more so when the screen is off.
It's not a bluetooth specific thing, it happens over bluetooth as well as the speaker of the note3.
Is there a solution for this? It really drives me crazy and how can I host a party next weekend with this doing that
My girlfriend does not experience this on her nexus 5, is my problem specific to jellybean?
Thanks for your advice!

stokedcrf said:
I've searched the forums and found quite a bit of people saying they have experienced this, but I'm not sure if they were using notes or not.
For some reason, it doesnt matter what app I'm using, pandora, xm, or the stock players. They all studder just slightly, sometimes more so when the screen is off.
It's not a bluetooth specific thing, it happens over bluetooth as well as the speaker of the note3.
Is there a solution for this? It really drives me crazy and how can I host a party next weekend with this doing that
My girlfriend does not experience this on her nexus 5, is my problem specific to jellybean?
Thanks for your advice!
Click to expand...
Click to collapse
yep same problem.
i had it on nexus 4 - 4.3. but um, didn't start on my note 3 until after a few days of use. I'm not sure rebooting helps for long. i tried poweramp and jetaudio and stock player. Skips everywhere.
I tried setting decoder priority and buffer size to higher on Poweramp. Not sure if it'll help but we'll see.

I'm on N2 right now that has exact same problem, but BT only related. The micro pauses also differ between the receivers Sony Ericsson MW600 is so far the worst offender, the pauses last 1/2 second, on other receivers it's barely noticeable.
At least on N2 it's not related to the JB version, it was happening on 4.1.2 and 4.3. Changing kernel also doesn't affect the issue.
I suspect the cause is BT doesn't get enough priority and if lot's of apps running on the background it starts skipping. Usually I just reboot the phone then it works fine for a few hours, sometimes I use fast reboot app, that kills background processes it helps somewhat too.

svyr said:
I tried setting decoder priority and buffer size to higher on Poweramp. Not sure if it'll help but we'll see.
Click to expand...
Click to collapse
Using PowerAmp I went to Huge buffer and Highest priority and it seems to have fixed the stuttering for me. I'm on rooted stock.

>Using PowerAmp I went to Huge buffer and Highest priority and it seems to have fixed the stuttering for me. I'm on rooted stock.
yup. same. now wish they'd add the same features to jetaudio+ and other players D:

I get this problem often. Odd.

I'm not sure if this is a solution but I noticed the problem went away when I was using different roms/kernel combinations.
Currently I've been using the compulsion kernel with some international roms and the problem hasn't come back!
Is it the kernel or rom I can't be sure. But either way it's fixed.
If someone experiencing problems with their rom wants to try the compulsion kernel and see if the problem still exists maybe it can help a lot of people.
Sent from my SM-N9005 using Tapatalk

Bluetooth audio stutter/skipping

This is incredibly frustrating. I had none of these issues with bluetooth on my S8+ whatsoever.
So one annoying thing that stood out was the bluetooth on this device. It keeps skipping and stuttering tracks whenever I play it on my Bose QuietComfort 35. It's normal on all my other wired cans but I usually use the QC35 alongside my phone during commutes.
Just to clarify, I'll list down all the "fixes" that I've tried. Obviously NONE of them fixed, or even alleviated the problem.
Cleared cache (this one just doesn't make sense imo)
Removed battery optimization on my music apps
Turned off WiFi & Bluetooth scanning
Switch Bluetooth audio codecs
Updated to 4.7.6
and PLEASE... if you DON'T have this problem, do NOT post how you DON'T HAVE THIS PROBLEM here, I'm looking for fixes, not jokes. Thank you.

I also have a QC35 and I don't have any issue but I post anyway
Joking aside I'm using 4.7.6 and my QC35's firmware is 1.3.4 and using the HBC codec.
What's your bose firmware ?
What do you use as a music player ? (I'm using the default Google Play music)
And what do you mean my "It's normal on all my other wired cans" ? Why would wired headphones have stutters ?

raptor2003 said:
I also have a QC35 and I don't have any issue but I post anyway
Joking aside I'm using 4.7.6 and my QC35's firmware is 1.3.4 and using the HBC codec.
What's your bose firmware ?
What do you use as a music player ? (I'm using the default Google Play music)
And what do you mean my "It's normal on all my other wired cans" ? Why would wired headphones have stutters ?
Click to expand...
Click to collapse
Everything's the same as you except I use PowerAmp as my music player and SoundCloud for streaming (both stutters/skips as well). I stated that I didn't have this problem on my wired headphones just to clarify.
I notice the problem most when I'm commuting and I have mobile data turned on. It went even more haywire when I downloaded something on Google Drive. Hopefully it gets addressed with Android Oreo and the official Bluetooth audio codecs being implemented.

Oh bad me I read the you said it was normal to have stutters while being red... Night too short.
I'll trying PowerAmp to see how it goes.

raptor2003 said:
Oh bad me I read the you said it was normal to have stutters while being red... Night too short.
I'll trying PowerAmp to see how it goes.
Click to expand...
Click to collapse
I think it has something to do more with the connections. It goes even bonkers when I'm moving around rather than laying in one place.

EpsilonT51b said:
This is incredibly frustrating. I had none of these issues with bluetooth on my S8+ whatsoever.
So one annoying thing that stood out was the bluetooth on this device. It keeps skipping and stuttering tracks whenever I play it on my Bose QuietComfort 35. It's normal on all my other wired cans but I usually use the QC35 alongside my phone during commutes.
Just to clarify, I'll list down all the "fixes" that I've tried. Obviously NONE of them fixed, or even alleviated the problem.
Cleared cache (this one just doesn't make sense imo)
Removed battery optimization on my music apps
Turned off WiFi & Bluetooth scanning
Switch Bluetooth audio codecs
Updated to 4.7.6
and PLEASE... if you DON'T have this problem, do NOT post how you DON'T HAVE THIS PROBLEM here, I'm looking for fixes, not jokes. Thank you.
Click to expand...
Click to collapse
I think I saw somewhere it's an issue with aptx HD, try to force Bluetooth codec in advanced settings to aptx or sbc.

vkass said:
I think I saw somewhere it's an issue with aptx HD, try to force Bluetooth codec in advanced settings to aptx or sbc.
Click to expand...
Click to collapse
I just said that switching Bluetooth codecs didn't work.

I'm having Bluetooth quality issues as well, particularly crackling and skipping. I noticed that if I download a file while streaming the quality will drop dramatically and the audio stream will crackle like crazy. I have tried all three codecs in nougat to no avail.
Should I upgrade to Oreo to get this sorted? Do custom kernels cause issues with the quality?
Thanks.
OnePlus 5t, theOne 7.1.1 (stock basically), viper4arise and Dolby

Update: when into EX Kernel Manager (specifically under the misc I/O settings), and change the I/O from ZEN to FIOPS. Not once has the music stuttered since, though I have only tested on SBC. If I get more results I'll bring them in.
Please note - I am on blu_spark, and I honestly do think it may have been the cause of the bluetooth skips/scratchiness. I turned off Dolby Atmos and Viper just to be sure.

Latest Oreo Beta build. Stream bluetooth, Pandora, iHeart and talk on the hands free no problems here. Lexus CT200h vehicle.
Would really check your cars manufacturer website. Most have a section where you can download latest firmware to a USB and flash your car to ensure you have the latest bluetooth firmware.
Working flawlessly on my car.

Anyone have any experience with the Oreo update?
Since updating to 4.7.6, I've experienced the following issues:
despite being connected to a bluetooth device, sound still comes out of phone speakers
static/distortion for a few minutes when initially connected to my car (2017 Chevy SS)
Upon connecting to car bluetooth, randomly the phone will call my phone number
I can usually fix these issues by either going into airplane mode for a minute or two or rebooting. Sometimes, I have to do this multiple times.
I've cleared cache but made no difference and I don't want to have to factory reset after every single update. Is it possible to flash factory images without nuking your data? You can do this with Google's Nexus/Pixel factory images.

I've got a different problem with 8.1 and BT audio. After upgrading to android 8.1, suddenly my car audio system doesn't receive songs data (artist, song, album). It's just display "no title".
Does anyone encountered similar issue?

raven6679 said:
I've got a different problem with 8.1 and BT audio. After upgrading to android 8.1, suddenly my car audio system doesn't receive songs data (artist, song, album). It's just display "no title".
Does anyone encountered similar issue?
Click to expand...
Click to collapse
Ugh, exact same issue. I don't suppose you're using a car with a UConnect system in it? Dodge, Jeep? All those crappy brands?
I am able to make phone calls just fine but I can't stream audio to save my f**king life. This happened right after the upgrade to 8.1 and latest update did nothing to fix this nor did it mention the issue. Has Oneplus even acknowledged the issue?

Im actually having the same exact issue, with Uconnect on a 2017 Chrysler 300s. Bluetooth skipping and sounds like crap. Have tried pretty much everything so far and no fixes

this what happen to me ...bluetooth to speaker klipsch ... sometimes got crack sound ...i mean wtf

Has anyone been able to figure this out? I'm still experiencing issues as well. OP5T and QC35.

I've been working OP support for almost 2 months via email and the cannot figure out how to fix this for be BT CALLS sound terrible,

I'm having problems with Bluetooth in a ford fiesta 2015. The phone is on 8.1.0 stock, no root. The device itself connects to the car perfectly, but fails to download the phone book, and says I loose signal when trying to make a call. The device registers that I've asked to call a certain person but nothing else happens afterwards.
I didn't have this problem on 5.0.4