[Q] Market issue, intermittent - Epic 4G Q&A, Help & Troubleshooting

Hey folks, having an odd issue with my market. Has been happening on and off since the last market update (3.1.5). I searched around and couldnt find anything about it. Sometimes when I go to install or update an app, I click on the install (or update) button and instead of going to the "Agree and Download" screen, it goes to a pure white screen with loading in the middle and sits there. I have tried clearing market data, force closing the market and starting it up again, etc, with no avail. It seems to be pretty random, sometimes it goes right to agree and download, sometimes it doesn't, and it doesnt seem to be app specific. It also doesnt seem to be rom specific. I have left it on that page for a pretty long time (>10 mins) with no change. It did it on an the ERA EC05 rom I was running, and is doing it on the GB EH17 rom I am currently using.
Anyone else having this issue? Has it been documented before? If so, I'd appreciate a link so I can check it out. As always, I am very grateful for any and all help. Thanks!

popssracer said:
Hey folks, having an odd issue with my market. Has been happening on and off since the last market update (3.1.5). I searched around and couldnt find anything about it. Sometimes when I go to install or update an app, I click on the install (or update) button and instead of going to the "Agree and Download" screen, it goes to a pure white screen with loading in the middle and sits there. I have tried clearing market data, force closing the market and starting it up again, etc, with no avail. It seems to be pretty random, sometimes it goes right to agree and download, sometimes it doesn't, and it doesnt seem to be app specific. It also doesnt seem to be rom specific. I have left it on that page for a pretty long time (>10 mins) with no change. It did it on an the ERA EC05 rom I was running, and is doing it on the GB EH17 rom I am currently using.
Anyone else having this issue? Has it been documented before? If so, I'd appreciate a link so I can check it out. As always, I am very grateful for any and all help. Thanks!
Click to expand...
Click to collapse
Yeah I had the same problem, but now market 3.3.1 is available somewhere in the forum here. It seems to work much better and not have those update hangs.
EDIT: and here is the link to that thread. Download the market here, theres even a video telling you how to install it if you need help
NEWEST MARKET 3.3.1

counterfeit187 said:
Yeah I had the same problem, but now market 3.3.1 is available somewhere in the forum here. It seems to work much better and not have those update hangs.
EDIT: and here is the link to that thread. Download the market here, theres even a video telling you how to install it if you need help
NEWEST MARKET 3.3.1
Click to expand...
Click to collapse
This appears to have worked perfectly, thanks again!

Related

[Q] Market Downloading Bug

Hey guys, i was downloading an app onto my phone when it looked like all was well the download paused and then began to stay there for no reason at all. I tried clearing the market cache as well as data and reset and wiped a few things to no avail? I know people have asked questions about this before but i never found a good answer! Thanks in advance!
Running Virtuous v-2.6
Froyo
HTC Kernel
I know I sound weird about this but...
Make sure you have a full charge I noticed sometimes I have problems if I'm down below 25%
Really weird if it still does the stall out flip the phone to landscape to install. I know but for some reason my phone likes that.
Last of all someone turned me on to AppBrain sometimes it's happy with that and other times not. Go figure...
If not I'm clueless.
cooksalot said:
I know I sound weird about this but...
Make sure you have a full charge I noticed sometimes I have problems if I'm down below 25%
Really weird if it still does the stall out flip the phone to landscape to install. I know but for some reason my phone likes that.
Last of all someone turned me on to AppBrain sometimes it's happy with that and other times not. Go figure...
If not I'm clueless.
Click to expand...
Click to collapse
Thanks For the help i'll try it out!

Random Reboots

This is starting to get a little frustrating...
Running CM 6.1.1 and i can't get my phone to stop randomly rebooting when i OC
i started all the way at max, and worked my way down to stock clock MHz. still getting random reboots.
but even at stock clock, i'm getting reboots. what's wrong with my phone?
i was thinking, maybe i should try using another kernel? can i use CM 6 with another OC kernel? i flash it just like a rom, right? any suggestions on which kernel to use?
IS IT A KERNEL PROBLEM? that's just my guess.
any help greatly appreciated.
gtmaster303 said:
This is starting to get a little frustrating...
Running CM 6.1.1 and i can't get my phone to stop randomly rebooting when i OC
i started all the way at max, and worked my way down to stock clock MHz. still getting random reboots.
but even at stock clock, i'm getting reboots. what's wrong with my phone?
i was thinking, maybe i should try using another kernel? can i use CM 6 with another OC kernel? i flash it just like a rom, right? any suggestions on which kernel to use?
IS IT A KERNEL PROBLEM? that's just my guess.
any help greatly appreciated.
Click to expand...
Click to collapse
When all else fails, wipe and reflash
Sent from my T-Mobile myTouch 3G Slide using XDA App
guitarist5122 said:
When all else fails, wipe and reflash
Sent from my T-Mobile myTouch 3G Slide using XDA App
Click to expand...
Click to collapse
i have wiped and reflashed. if i do it again, this shall be my 3rd attempt...
i really dont think it has to do with the flash...
gtmaster303 said:
i have wiped and reflashed. if i do it again, this shall be my 3rd attempt...
i really dont think it has to do with the flash...
Click to expand...
Click to collapse
Have you tried NB_Mod 2.15 or CR_Mod 2.13? Those are froyo stock roms (2.15 being the later version) and if those don't work on the stock kernel, stock clock, etc., then send it in to t-mobile.
MusicMan374 said:
Have you tried NB_Mod 2.15 or CR_Mod 2.13? Those are froyo stock roms (2.15 being the later version) and if those don't work on the stock kernel, stock clock, etc., then send it in to t-mobile.
Click to expand...
Click to collapse
that's the thing
my phone was working completely fine out of the box...
when i installed cyanogen, that's when my phone would randomly reboot
and i can't exactly send it to t-mobile, because i use it on AT&T.
not to mention, i bought this phone off ebay, so it doesn't have a warranty either
unless someone wants to give me a proof of purchase that i could borrow, HTC won't take a look at the phone
gtmaster303 said:
that's the thing
my phone was working completely fine out of the box...
when i installed cyanogen, that's when my phone would randomly reboot
and i can't exactly send it to t-mobile, because i use it on AT&T.
not to mention, i bought this phone off ebay, so it doesn't have a warranty either
unless someone wants to give me a proof of purchase that i could borrow, HTC won't take a look at the phone
Click to expand...
Click to collapse
But have you tried a stock t-mobile rom, to see if you still get the random reboots?
MusicMan374 said:
But have you tried a stock t-mobile rom, to see if you still get the random reboots?
Click to expand...
Click to collapse
a bit confused, sorry... when you say stock t-mobile rom, what i thought you meant was stock form. as in, out of the box. as i said in my previous post, the phone worked fine out of the box. those roms you mentioned are stock tmobile roms? i thought t-mobile didn't release froyo yet for the slide... would you like me to flash one of those roms you mentioned?
i went ahead and flashed NB_Mod 2.15. it's a solid rom, but a tad laggy...
that said, it has not reboot on me. what does that mean exactly?
please dont tell me i can't run cyanogen
i have noticed that my reboots are soft reboots.
the phone doesn't completely turn off. it simply goes back to the CM loading screen and shows the lock screen in a matter of a few seconds.
gtmaster303 said:
i went ahead and flashed NB_Mod 2.15. it's a solid rom, but a tad laggy...
that said, it has not reboot on me. what does that mean exactly?
please dont tell me i can't run cyanogen
i have noticed that my reboots are soft reboots.
the phone doesn't completely turn off. it simply goes back to the CM loading screen and shows the lock screen in a matter of a few seconds.
Click to expand...
Click to collapse
Soft reboots indicate software, if it was overclocking that was the issue it would be hard rebooting, or simply just freezing. I know you've already tried this, but try it one last time, wiping/factory reset and flash 6.1.1 stable. If it still reboots, (if it's reasonable) try to get a logcat right before the soft reboot, maybe we can find what's causing the reboot, an app maybe.
MusicMan374 said:
Soft reboots indicate software, if it was overclocking that was the issue it would be hard rebooting, or simply just freezing. I know you've already tried this, but try it one last time, wiping/factory reset and flash 6.1.1 stable. If it still reboots, (if it's reasonable) try to get a logcat right before the soft reboot, maybe we can find what's causing the reboot, an app maybe.
Click to expand...
Click to collapse
thank goodness for that. it's a great relief to hear that it's only a software problem. i can't tell you how scared i got lol....
i can wipe and reflash the phone again, but what's logcat? i will do as you say, but i would appreciate it if you walk me through. i've never used it before....
i used adb and typed in logcat, but i just got a mountain of garble...
not exactly sure where to go from here, or what i'm supposed to do.
gtmaster303 said:
thank goodness for that. it's a great relief to hear that it's only a software problem. i can't tell you how scared i got lol....
i can wipe and reflash the phone again, but what's logcat? i will do as you say, but i would appreciate it if you walk me through. i've never used it before....
i used adb and typed in logcat, but i just got a mountain of garble...
not exactly sure where to go from here, or what i'm supposed to do.
Click to expand...
Click to collapse
Yes, that garble is what I need to look at
Leave your phone plugged into your computer, type adb logcat, and wait for the phone to soft reboot. If you know how to trigger the reboot, trigger it, and then immediately press CTRL + C in command prompt, that is, immediately after you see the boot screen come up again. Then, right click the command prompt window, click select all, paste it into a text file, and upload it as an attachment in a reply here. I'll take a look and see if it's an app or something else causing it. Someone else probably (hopefully) also take a look at that text file and contribute to my conclusion.
MusicMan374 said:
Yes, that garble is what I need to look at
Leave your phone plugged into your computer, type adb logcat, and wait for the phone to soft reboot. If you know how to trigger the reboot, trigger it, and then immediately press CTRL + C in command prompt, that is, immediately after you see the boot screen come up again. Then, right click the command prompt window, click select all, paste it into a text file, and upload it as an attachment in a reply here. I'll take a look and see if it's an app or something else causing it. Someone else probably (hopefully) also take a look at that text file and contribute to my conclusion.
Click to expand...
Click to collapse
obviously, my phone decides to not reboot anymore once i plug it in...
ran the phone for roughly an hour.
i tried nearly everything to get a soft reboot, but no luck.
however, when i launched angry birds, the game would crash on me, and i would be brought back to the home screen, without warning. no force close notice.
i'm not sure how much help that would be, but i've attached that logcat file.
there is no ryhme or reason as to when my phone reboots. i'm assuming it has to be a background program or something, because none of the normal apps i use, show any patterns. the reboots occur whenever.
would i be able to just leave the phone plugged in, and keep logcat running, or do i have to be present when the reboot actually happens?
i don't mind running it overnight or something...
I'll take a look at the logcat when I'm on a computer, but the angry birds exit to home would probably happen if your phone has usb storage mounted and angry birds was on your sd card. Rebooting should fix that.
Can't leave it running overnight, since command prompt only saves and displays a certain number of lines.
My last suggestion would be to do a fresh install of cm7 or cm6, whichever, and install an app one by one, maybe like 5 a day or whatever, and see when the reboots start. Are there any apps that you use that are handling system stuff, like a task manager? Make a list of your installed apps and post it here, we can probably find what would be more likely than others.
Sent from my T-Mobile myTouch 3G Slide
MusicMan374 said:
I'll take a look at the logcat when I'm on a computer, but the angry birds exit to home would probably happen if your phone has usb storage mounted and angry birds was on your sd card. Rebooting should fix that.
Can't leave it running overnight, since command prompt only saves and displays a certain number of lines.
My last suggestion would be to do a fresh install of cm7 or cm6, whichever, and install an app one by one, maybe like 5 a day or whatever, and see when the reboots start. Are there any apps that you use that are handling system stuff, like a task manager? Make a list of your installed apps and post it here, we can probably find what would be more likely than others.
Sent from my T-Mobile myTouch 3G Slide
Click to expand...
Click to collapse
darn, i'm not sure if i got it...
it was like a unicorn sighting.
i went to plug my phone in for an adb logcat, and as soon as i plugged it in, the phone froze and soft rebooted. cmd was filling up with stuff fast, and i wasn't sure if i stopped it in time. in a panic, i forgot how to stop cmd, so i don't know if the error is present in this file.
i attached the text file
i will keep trying for another logcat until you report back. if the logcat is no good, i'll just do a fresh install.
i can provide you with a list of all the apps i run, but is there a way to generate a list? or would i have to type them out manually?
The angry birds logcat LOOKED like a missing lib, probably because the part of the app on the sd card wasn't being loaded. Did you try rebooting?
As for the second logcat, it looks like it MAY have been stopped too late, although, how many seconds do you estimate went by? Because whatever was running when the reboot occurred should stay there for around 10-20 seconds, but I can't completely be sure of that.
Actually, I can see a line that states that the boot had completed on line 124, and it looks like everything above that is post-reboot, sorry, you're gonna have to snatch another logcat :/
As for apps, I don't know of an efficient way of doing it, I know there's an app that exports a list of apps to a text file but for the life of me I can't remember what it's called.
Edit: It's called Zemna app list backup or something like that. Create a list of all apps, and then longpress the list and press send, you can send it to musicman374 at gmail.
MusicMan374 said:
The angry birds logcat LOOKED like a missing lib, probably because the part of the app on the sd card wasn't being loaded. Did you try rebooting?
As for the second logcat, it looks like it MAY have been stopped too late, although, how many seconds do you estimate went by? Because whatever was running when the reboot occurred should stay there for around 10-20 seconds, but I can't completely be sure of that.
Actually, I can see a line that states that the boot had completed on line 124, and it looks like everything above that is post-reboot, sorry, you're gonna have to snatch another logcat :/
As for apps, I don't know of an efficient way of doing it, I know there's an app that exports a list of apps to a text file but for the life of me I can't remember what it's called.
Edit: It's called Zemna app list backup or something like that. Create a list of all apps, and then longpress the list and press send, you can send it to musicman374 at gmail.
Click to expand...
Click to collapse
I just backed up my list of apps and sent it to you.
I will try getting a logcat within the next day or so. If i can't, I will wipe and we can take this through, so i don't mess anything up this time...
Alright, sounds good. And it doesn't look like any of those apps would be causing anything like soft reboots, in fact, I have most of them installed on my phone. Aside from AndroZip and ColorNote, I have all of those, so they definitely shouldn't be the culprit.
MusicMan374 said:
Alright, sounds good. And it doesn't look like any of those apps would be causing anything like soft reboots, in fact, I have most of them installed on my phone. Aside from AndroZip and ColorNote, I have all of those, so they definitely shouldn't be the culprit.
Click to expand...
Click to collapse
so then would wiping and reflashing my phone really solve the soft reboots?
this would be my 4th or even 5th attempt to get my phone to function properly (i lost count).
i don't mind, but my general concern is this...
i would be using the same recovery, with the same rom, and i would be installing the same apps again.
i'm guessing i'm going to have to get a logcat file anyway, unless by some miracle my phone decides to wok properly this time i flash... either that or find a better way of flashing roms
what would you have me do?
UPDATE: YES!
i managed to force my phone into a soft reboot. not exactly sure what i did, but i just kept opening and closing random apps on my phone.
logcat 2. i wasn't sure when exactly i was supposed to stop the file, because CMD was filling up fast. hopefully i nabbed it. i stopped cmd, just a few seconds before the screen went back to the CM loading logo.
did i do it right???
logcat 3 happened when the phone was just sitting still. was not provoked. sorry, i don't want to hammer you with logcat files, but it has been so hard for me to get a logcat. so i'm trying to get every one i can.
please let me know
I was relieved to see the same error messages in your logcat as I see on my wife's slide.
W/SharedBufferStack( 5177): waitForCondition(LockCondition) timed out (identity=2, status=0). CPU may be pegged. trying again.
Click to expand...
Click to collapse
It's possible that we both have a hardware issue, but just FYI, this happened on my wife's original slide, and it's happening on the refurbished warranty replacement we just got.
From searching on the web, it appears that this problem may be caused by openGL. I don't think the stock roms use it, or at least not the newer version like CM does.
you didn't post your application list, but i've had my wife's phone crash while just booting up and sitting at the thunderstorm (free) LWP, which would be the only thing using openGL. I'll have to disable it for a few days and see if that solves it.
umaro said:
I was relieved to see the same error messages in your logcat as I see on my wife's slide.
It's possible that we both have a hardware issue, but just FYI, this happened on my wife's original slide, and it's happening on the refurbished warranty replacement we just got.
From searching on the web, it appears that this problem may be caused by openGL. I don't think the stock roms use it, or at least not the newer version like CM does.
you didn't post your application list, but i've had my wife's phone crash while just booting up and sitting at the thunderstorm (free) LWP, which would be the only thing using openGL. I'll have to disable it for a few days and see if that solves it.
Click to expand...
Click to collapse
i'm not so relieved now... this phone doesn't have a warranty... and if it's hardware, houston we have a problem
I'm not running any applications out of the ordinary.
i attached an app backup list from my phone
UPDATE: apparently, my phone is covered under warranty, even though i bought it off ebay.
i called up HTC and they didn't even ask for proof of purchase or anything. so hardware problem? bring it on.
but the problem still persists regardless...

[Q] FC when copying

Regardless of the application I'm using, when I click and hold on text and click copy. The phone freezes for several moments, Apex restarts, then I get a fc/stopped working message pops up for the app I was using. I tried using different keyboards, cleared google framework, neither made a difference.
Phone is rooted, stock Rom. I have no idea what went wrong, can't exactly say what I changed to make this problem start happening. Any help would be greatly appreciated.
Thank you
Bump.. nobody has any idea?
Read this thread:
http://forum.xda-developers.com/showthread.php?t=1706921
Thank you so much! I can't believe i didn't find that thread myself, I was searching for days for a solution. Clear data/clipboard, force stop TestService! Worked like a charm, any idea what causes this bug?
Not a clue but it happens once every other week or so. So annoying.

Phone constantly freezing and rebooting

So apparently my Stock Rooted GS3 (doesn't even have a custom recovery) decided to start acting terribly and now it freezes almost anytime I try to use it. It'll then reboot itself, and freeze again minutes later.
This is absolutely ridiculous, I literally didn't do a thing! I just want the damn phone to work (hence why I didn't even install a custom ROM) and of course it apparently decides to stop working on me.
I really, really do not want to have to reset the phone to factory settings only to find out it still freezes (which is what some other people with similar issues did).
If anyone knows a solution, please tell me. This is really frustrating.
Edit: So I tried uninstalling updates on Google Play Services to see if that was messing with anything (before I had downloaded a leaked version of it to run the Kit Kat launcher) and then installed the regular update and so far everything seems to be working. It's only been 10 minutes or so though so it's a bit early to tell. Hopefully this solved my issue.
|| Acer || said:
So apparently my Stock Rooted GS3 (doesn't even have a custom recovery) decided to start acting terribly and now it freezes almost anytime I try to use it. It'll then reboot itself, and freeze again minutes later.
This is absolutely ridiculous, I literally didn't do a thing! I just want the damn phone to work (hence why I didn't even install a custom ROM) and of course it apparently decides to stop working on me.
I really, really do not want to have to reset the phone to factory settings only to find out it still freezes (which is what some other people with similar issues did).
If anyone knows a solution, please tell me. This is really frustrating.
Edit: So I tried uninstalling updates on Google Play Services to see if that was messing with anything (before I had downloaded a leaked version of it to run the Kit Kat launcher) and then installed the regular update and so far everything seems to be working. It's only been 10 minutes or so though so it's a bit early to tell. Hopefully this solved my issue.
Click to expand...
Click to collapse
Well i would suggest flashing the stock rom again using odin. Doing this usually fixing problems for me lol.
WoodenDiamond71 said:
Well i would suggest flashing the stock rom again using odin. Doing this usually fixing problems for me lol.
Click to expand...
Click to collapse
Fortunately I don't think I have to. It seems reinstalling Google Play Services has fixed it. It was a lucky guess too since the only reason why I thought to do that was because I noticed in the Battery settings it said that Google Play Services had been keeping my phone awake which usually never happens.
|| Acer || said:
Fortunately I don't think I have to. It seems reinstalling Google Play Services has fixed it. It was a lucky guess too since the only reason why I thought to do that was because I noticed in the Battery settings it said that Google Play Services had been keeping my phone awake which usually never happens.
Click to expand...
Click to collapse
Yea thats true. Well glad it's working so far. :good:
Same thing happening to me today; VERY frustrating.
I don't recall what programs automatically updated overnight (I just usually swipe the message away in the morning when it says that).
It won't stay on (and unfrozen) long enough to make it into Google Play.
Do I *need* Odin or can I flash it with TWRP directly from the phone, etc.?
been warned mine was doing this recently and now its dead tried another battery nothing. Going to the sprint store to see what they can do for me dont want to pay a $200.00 deductible for phone that's a year old
If I were you I would because it usually solves problems for me.
Sent from my SPH-L710 using xda app-developers app

Can't press 'Install' when installing an APK

Good evening, just lately I have encountered a bug when trying to install APK's. When I go to install via Package Installer it will open up the screen and when I go to press next it doesn't do anything, I have tried rotating the screen and pressing Next and it just doesn't work whatsoever...
I powered off my device and powered back on and this seemed like it fixed the problem.
Is/has anyone else encountered this? I've also noticed ometimes when typing on the keyboard the sound goes tinny for 5 seconds or so and go back to normal, it's been like this since unboxing too.
I haven't had this issue exactly, but when I install a new app and it asks for permission to access my location/storage/etc.. I can't press Allow.. I can press Deny though no problem at all. Right now I'm manually going into apps/permissions and granting all my apps whatever I think it needs.. Just a pain to do it that way though!
I had this issue the other night. It seems an invisible overlay gets stuck sometimes. Not sure what app or why, but clearing all the recent apps fixed it for me. Try that if it happens again instead of waiting for the phone to restart.
Sent from my G3223
Also had this problem two days ago and restarting seemed to fix it. I was disabling some of the stock apps at the time so I wondered if that had something to do with it but I don't know, don't think I re-enabled any of the apps or anything before or after the reboot and so far it's been working since.
mikeandjaimie said:
I haven't had this issue exactly, but when I install a new app and it asks for permission to access my location/storage/etc.. I can't press Allow.. I can press Deny though no problem at all. Right now I'm manually going into apps/permissions and granting all my apps whatever I think it needs.. Just a pain to do it that way though!
Click to expand...
Click to collapse
Thanks for your feedback and I have also had that problem too. Of course yes we can go into app settings and enable and like you stated it's a pain haha. I know this isn't the place to point these problems out and get them fixed but it's nice to know I'm not the only one ??
redincali said:
I had this issue the other night. It seems an invisible overlay gets stuck sometimes. Not sure what app or why, but clearing all the recent apps fixed it for me. Try that if it happens again instead of waiting for the phone to restart.
Click to expand...
Click to collapse
Yes dude, that's correct and thanks for that valuable information I do clean my cache regularly and can't say I've come across the problem for a while, so thanks again.
exonym said:
Also had this problem two days ago and restarting seemed to fix it. I was disabling some of the stock apps at the time so I wondered if that had something to do with it but I don't know, don't think I re-enabled any of the apps or anything before or after the reboot and so far it's been working since.
Click to expand...
Click to collapse
I'd like to mention I have disabled and uninstalled quite a lot too, but I can't say if this adds to the problem. It'd just be really nice to hopefully get the new build of software that was recently announced on Xperia Blog but I can't say if this will fix the problems etc. I don't know? ??
Sent from my Sony Xperia XA1 Ultra using XDA Labs
LevsOG said:
Good evening, just lately I have encountered a bug when trying to install APK's. When I go to install via Package Installer it will open up the screen and when I go to press next it doesn't do anything, I have tried rotating the screen and pressing Next and it just doesn't work whatsoever...
I powered off my device and powered back on and this seemed like it fixed the problem.
Is/has anyone else encountered this? I've also noticed ometimes when typing on the keyboard the sound goes tinny for 5 seconds or so and go back to normal, it's been like this since unboxing too.
Click to expand...
Click to collapse
I've experienced this issue as well and the culprit seemed to be an overlay permission from another app. As I'm sure everyone knows, this phone's screen is very bright even at it's lowest setting. I like to read at night and the light bothers my wife so I started using an app called Nightowl that further dims the screen. Nightowl produces a overlay that dims the entire screen. If i happen to be running nightowl and try to install the app, I can't tap install. Once I turn off the app I'm able to install like normal. Hope that helps lead you in the right direction as restarting the phone every time a problem presents itself is kind of a bummer.

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