Develop Bugs

[Q] Possibly bricked evo, wont turn on at all

This is probably completely a result of my stupidity but I rooted my phone a while ago. I had a nandroid back up set before i flashed to any custom roms just in case anything happened. Then i flashed to the back up again and wasn't running any custom roms. it was just still rooted because i never got a chance to unroot it. I then installed an update not thinking about it at all and im pretty sure bricked my phone. When it first happened it had two green arrows in a circle around another green arrow pointing down at a picture of a phone. I pulled the battery and drove home all day. I just got home and tried to turn it on and nothing is working. The charge light is not coming on when it is plugged in, vol up+ power and vol down+power button doesnt work. it seems like nothing i can do can turn this phone on. any ideas on how i can fix this?
ps. i have also checked and made sure the battery works and everything

koda4life said:
This is probably completely a result of my stupidity but I rooted my phone a while ago. I had a nandroid back up set before i flashed to any custom roms just in case anything happened. Then i flashed to the back up again and wasn't running any custom roms. it was just still rooted because i never got a chance to unroot it. I then installed an update not thinking about it at all and im pretty sure bricked my phone. When it first happened it had two green arrows in a circle around another green arrow pointing down at a picture of a phone. I pulled the battery and drove home all day. I just got home and tried to turn it on and nothing is working. The charge light is not coming on when it is plugged in, vol up+ power and vol down+power button doesnt work. it seems like nothing i can do can turn this phone on. any ideas on how i can fix this?
ps. i have also checked and made sure the battery works and everything
Click to expand...
Click to collapse
seems like you bricked it, your not support to pull out during any installation radios,updates..etc. keep it on the charger for a while and then try to boot up or try to go into hboot again

davidc23 said:
seems like you bricked it, your not support to pull out during any installation radios,updates..etc. keep it on the charger for a while and then try to boot up or try to go into hboot again
Click to expand...
Click to collapse
i didnt pull during the installation. i let it download and install and it rebooted by itself. so it seems like everything was installed properly it just bricked afterwards any idea? thanks for the help though

If you pulled the battery during the arrow pointing at the phone stage, you're bricked. That was most likely a radio update, and pulling the battery during that will give you a phone that'll never turn on again.
When exactly did you pull the battery?
Sent from my PC36100 using Tapatalk

yeah, you can't pull the bettery with that logo on, sometimes after an update the phone will go into that mode where it seems unresponsive but it always pulls through. If you pulled it out during that time then the previous posters are correct and you likely have a very handy paper weight (hope you have insurance, or have a clean phone that has no damage so you can claim a warranty issue). If you didn't pull the battery during this time and it just died or powered off on you then you could have a battery issue, while unlikely it doesn't mean that it isn't possible. I would take the advice and let it sit on the charger overnight, if that doesn't wory then I would just take it to sprint and play dumb. If it's bricked and won't turn on then they won't be able to tell that it was rooted, just say you plugged it in at night and woke up and it was dead. Not that i'm an advocate of screwing sprint, but we put up with ****ty wimax so whatcha gonna do....

yep, if you got insurance just go to sprint and tell them you updated to 2.3 and then it just shut off

damn, i didnt realize that it was still updating. thanks for the heads up, it's definitely bricked lol but i have insurance thankfully. best way to go about getting a new phone? is there a specific excuse i should use or just play dumb? but thanks for all the help. i really do appreciate it

koda4life said:
damn, i didnt realize that it was still updating. thanks for the heads up, it's definitely bricked lol but i have insurance thankfully. best way to go about getting a new phone? is there a specific excuse i should use or just play dumb? but thanks for all the help. i really do appreciate it
Click to expand...
Click to collapse
As others before me have stated, just tell sprint that you ran the "new update" and it restarted your phone and now it does not work.
Make sure you don't mention anything about being rooted or pulling out the battery....

anthonyandrews said:
As others before me have stated, just tell sprint that you ran the "new update" and it restarted your phone and now it does not work.
Make sure you don't mention anything about being rooted or pulling out the battery....
Click to expand...
Click to collapse
okay thanks again!

Gotta love Insurance fraud! No wonder my insurance premium just went up.

{ParanoiA} said:
Gotta love Insurance fraud! No wonder my insurance premium just went up.
Click to expand...
Click to collapse
So insurance premium raising never has to do with wanting higher profits? And this whole time I thought insurance companies were blood suckers.
All jokes aside, insurance fraud is not cool.
Sent from my PC36100 using XDA Premium App

Rem3Dy said:
So insurance premium raising never has to do with wanting higher profits? And this whole time I thought insurance companies were blood suckers.
All jokes aside, insurance fraud is not cool.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
insurance companies deserve to pay. Especially auto insurance. ****ing highway robbery.
Sent from the bowels of my mind.....

{ParanoiA} said:
Gotta love Insurance fraud! No wonder my insurance premium just went up.
Click to expand...
Click to collapse
It wasn't root that bricked his phone, it was HTC and Sprint pushing an update without instructing users properly. He pulled the battery thinking it was stuck. It was an accident. Just like dropping or losing your phone. That's what insurance is for.
Sent from my PC36100 using Tapatalk

possibly bricked evo 4g's
i just received 2 evo 4g's from a friend that couldn't get them to start up and was wondering if there was a procedure beside power and down volume buttons...i have tried holding them down for about 5 mins and also just holding down the power button by itself to no avail.....any help would be greatly appreciated.....
ps they were plugged in all night and also made sure the battery was working by putting it on another evo and they also work....just wanted to see if anything else comes to mind.....btw they are out of contract so no insurance..

[Q] epic wont enter download mode?

i try holding down 1 and power button at the same time but it wont go into download mode it just stays on the black screen.....any suggestions?

mcluvin1065 said:
i try holding down 1 and power button at the same time but it wont go into download mode it just stays on the black screen.....any suggestions?
Click to expand...
Click to collapse
Have you tried taking the battery out, plugging it in and holding 1 and then power while its plugged in with the battery out?
- Sent from CM7 heaven on my OG Epic 4G -

Wishkah420 said:
Have you tried taking the battery out, plugging it in and holding 1 and then power while its plugged in with the battery out?
- Sent from CM7 heaven on my OG Epic 4G -
Click to expand...
Click to collapse
ok so i took out battery and tried it while plugged in and this is what i got:
keyboard button lights turn on as well as the touch capacative keys, looks like its gonna turn on and then just shuts off again.......
with battery and plugged in: same thing.....
without cable and just battery: no boot whatsoever.

mcluvin1065 said:
ok so i took out battery and tried it while plugged in and this is what i got:
keyboard button lights turn on as well as the touch capacative keys, looks like its gonna turn on and then just shuts off again.......
with battery and plugged in: same thing.....
without cable and just battery: no boot whatsoever.
Click to expand...
Click to collapse
Did your display take a crap? Just wondering, I remember once my display crapped out on me but I was still able to get it to download mode so I could odin it to stock. I just opened up odin, connected the phone to usb, held down 1 and then power until odin saw the device.
Not sure why but I remember my dad telling me for 2 days he couldn't get his epic into download mode, and then 3rd day he called me up and said he got it. I dunno what he did/didn't do but maybe you just need to play with it for awhile?
Try taking the battery out, leave it out, go watch a movie and come back and try again?
Sorry, I'm running out of ideas here and tho it may be the case, it truly is hard to actually brick this phone but maybe you did?
Edit: you said the capacitive keys light up so I don't think its the display.
- Sent from CM7 heaven on my OG Epic 4G -

Wishkah420 said:
Did your display take a crap? Just wondering, I remember once my display crapped out on me but I was still able to get it to download mode so I could odin it to stock. I just opened up odin, connected the phone to usb, held down 1 and then power until odin saw the device.
Not sure why but I remember my dad telling me for 2 days he couldn't get his epic into download mode, and then 3rd day he called me up and said he got it. I dunno what he did/didn't do but maybe you just need to play with it for awhile?
Try taking the battery out, leave it out, go watch a movie and come back and try again?
Sorry, I'm running out of ideas here and tho it may be the case, it truly is hard to actually brick this phone but maybe you did?
Edit: you said the capacitive keys light up so I don't think its the display.
- Sent from CM7 heaven on my OG Epic 4G -
Click to expand...
Click to collapse
looks like odin will read it........the screen is still black but odin reads it should i just go back to stock and see if it works?

I would do it to make sure that sprint won't give you a hard time fixing it if the odin doesn't fix it
Sent from my SPH-D700 using Tapatalk

contradude said:
I would do it to make sure that sprint won't give you a hard time fixing it if the odin doesn't fix it
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Sprint doesn't care if you're rooted, especially if its a hardware issue. I've taken a few different rooted devices in for repair and the last time was because of my screen, they put a new screen on it and gave me back my phone with custom ROM in tact, the tech even said he liked my setup. Lol
But if you have a nandroid and want to odin to stock I say go for it, gives you plausible deniability.
Good luck my friend!
Edit:
P.S. Thank you for posting in the proper section of the forums. ;-)
- Sent from CM7 heaven on my OG Epic 4G -

Yes, I had the same issue when I tried out an early version of MIUI. Going back to stock fixed it all. Good luck!

kennysvgp08 said:
Yes, I had the same issue when I tried out an early version of MIUI. Going back to stock fixed it all. Good luck!
Click to expand...
Click to collapse
Thanks for the help guys! i just rooted on el30.....ill go back to stock when needed lol....thank you all for help and suggestions!
Sent from my SPH-D700 using xda premium

[Q] Need help with phone not turning on.

My friend's S2 is having the following issues:
The phone will not turn on (Darkside 3.6 ROM with DarksideX Kernel). The phone will show the Samsung logo, the Darkside X kernel flash and then it would shut off. It will then have a constant vibration ever 2 seconds or so.
I tried going into recovery mode to try and wipe all the caches, but the phone will not let me go into recovery mode at all. It will give me the constant vibration mentioned above.
I'm guessing the issue is being caused by Kernel crash so I tried going into download mode so I could try and flash a new Kernel via Odin, but once I get into the warning screen and I press volume up to go to download mode, the phone go into download mode for a split second before shutting off and go into the constant vibration mode again.
Any idea what's going on? Or did anyone have had these problems in the past?
I flashed her phone a few months ago and it's been working flawlessly until last night. So I know it's not a bad flash. I'm getting frustrated here because I can't keep the phone turned on long enough to re-flash or to ODIN or to do anything.
Any help is appreciated!

Try letting it sit for a couple of minutes, the battery might have drained too much. This happened to me before I hope this helps, every once in a while when it turns off and on try to boot into recovery and just reboot back out to restart the phone to a normal boot.
Sent from my SGH-T989 using xda premium

Daddy_617 said:
Try letting it sit for a couple of minutes, the battery might have drained too much. This happened to me before I hope this helps, every once in a while when it turns off and on try to boot into recovery and just reboot back out to restart the phone to a normal boot.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I've tried letting the phone sit for hours.
I've tried unplugging and then plugging back in and not touching it for hours.
I've tried charging the battery to 100% (with my phone) and then putting it in my friend's phone.
Nothing's working

Sounds like the power button may be stuck, or a hardware failure.

xcrazydx said:
Sounds like the power button may be stuck, or a hardware failure.
Click to expand...
Click to collapse
Power button is definitely not stuck.
I'm worried that it's hardware failure, but the phone is still under warranty and if that's the case, I'm trying to get this back to stock so I can claim the warranty.

belly1026 said:
Power button is definitely not stuck.
I'm worried that it's hardware failure, but the phone is still under warranty and if that's the case, I'm trying to get this back to stock so I can claim the warranty.
Click to expand...
Click to collapse
This happened to a couple people a while ago. One had some lint or corrosion on the battery contacts, they cleaned it, and that fixed it.
skrambled said:
BOOM!!!! I fixed it!!!!!!!!!!!!!!!!!!!!!!!!!
I knew it was a battery or battery connection issue. I removed the back plating and noticed that there was some lint on the inside that was bridging the battery connections (I don't know the tech terms, sorry).
Used some air duster and blew it out. Reassembled and it is working like a charm now.
(If Joosty is reading this, I did a factory data reset--including USB storage--immediately so no worries about any personal data you may have had on there.)
EDIT: For anyone trying this fix just thought I'd mention that I used a 1/16 screwdriver to get the screws out and that getting the cover off was a little tricky--I thought I was going to break the plastic when trying to pop it off. Also, the volume rocker button falls right out so make sure to watch for that...
Click to expand...
Click to collapse
From this thread
http://forum.xda-developers.com/showthread.php?t=1546174

xcrazydx said:
This happened to a couple people a while ago. One had some lint or corrosion on the battery contacts, they cleaned it, and that fixed it.
From this thread
http://forum.xda-developers.com/showthread.php?t=1546174
Click to expand...
Click to collapse
Tried doing that just now, didn't work
Thanks for the link though. I'm wondering if that jtag service could repair this. Nobody on that thread seemed to actually tried that method.

belly1026 said:
Tried doing that just now, didn't work
Thanks for the link though. I'm wondering if that jtag service could repair this. Nobody on that thread seemed to actually tried that method.
Click to expand...
Click to collapse
I would bet he can fix it, whether it be a hardware or software issue. Mobiletechvideos does good work from what I hear.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

dongle
bought 3.00 usb dongle on Ebay, that forced mine brick into download mode. Reflashed through Odin

Try to just put the battery in and hold the volume up and down button while it keeps booting up and down with the vibration thingy going on. It usually just boots into recovery might take a few tries just be patient and hold down the volume up and down buttons
Sent from my SGH-T989 using xda premium

Happened to me when I put a née battery in while the phone rebooted into recovery. I ref lashed recovery and let the battery recharge bam it worked.
Sent from my SGH-T989 using xda premium

Daddy_617 said:
Try to just put the battery in and hold the volume up and down button while it keeps booting up and down with the vibration thingy going on. It usually just boots into recovery might take a few tries just be patient and hold down the volume up and down buttons
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Thanks for the suggestion, but I've tried this and didn't work. I was pressing the vol up and down button so long for so many times, my fingers started to hurt lol.
Madblaster6 said:
Happened to me when I put a née battery in while the phone rebooted into recovery. I ref lashed recovery and let the battery recharge bam it worked.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Battery is 100% charged and the phone will not boot into recovery

Damn... I guess you should try a jig, that's the only thing I have in mind. Sometimes you need to take everything out such as the sim card, Sdcard etc... let sit for 5 minutes then try to put the battery in to go into download mode. Last time I was getting so frustrated and noticed the USB cable was still in and that was the reason I couldn't get into recovery I was so heated! Haha anyways I hope this helps.
Sent from my SGH-T989 using xda premium

Daddy_617 said:
Damn... I guess you should try a jig, that's the only thing I have in mind. Sometimes you need to take everything out such as the sim card, Sdcard etc... let sit for 5 minutes then try to put the battery in to go into download mode. Last time I was getting so frustrated and noticed the USB cable was still in and that was the reason I couldn't get into recovery I was so heated! Haha anyways I hope this helps.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Yeah, I'm ordering a jig and hoping that it would force my phone to download mode and keep it on long enough for me to flash new kernel or stock rom.
But I did try letting the phone sit overnight before attempting anything to it with no results. If the jig doesn't work, I'm just going to send it in for the JTAG service. I e-mailed them and they said they would be able to fix it.

What??
belly1026 said:
Yeah, I'm ordering a jig and hoping that it would force my phone to download mode and keep it on long enough for me to flash new kernel or stock rom.
But I did try letting the phone sit overnight before attempting anything to it with no results. If the jig doesn't work, I'm just going to send it in for the JTAG service. I e-mailed them and they said they would be able to fix it.
Click to expand...
Click to collapse
This does not make sense. First, were you able to go into download mode using Vol up+down and USB cable plugged in to computer? If you can, then press vol up to continue and start ODIN on your desktop, flash the stock ROM (download from the Galaxy S2 Android Dev threads) and see if that works.
To me this does not sound like a hardware but more like a corrupt software issue.
I hope you just don't waste your money for nothing here.

belly1026 said:
once I get into the warning screen and I press volume up to go to download mode, the phone go into download mode for a split second before shutting off and go into the constant vibration mode again.
Click to expand...
Click to collapse
razormight said:
This does not make sense. First, were you able to go into download mode using Vol up+down and USB cable plugged in to computer? If you can, then press vol up to continue and start ODIN on your desktop, flash the stock ROM (download from the Galaxy S2 Android Dev threads) and see if that works.
To me this does not sound like a hardware but more like a corrupt software issue.
I hope you just don't waste your money for nothing here.
Click to expand...
Click to collapse
As I'd mentioned in my first post, I'm able to go into download mode, but I'm unable to keep the phone turned on for me to do anything with ODIN.
I'm hoping that by using the JIG, it will somehow force my phone to stay in download mode long enough for me to flash.

That happened when my phone's Seidio battery had some liquid spilled on it. It did the same exact thing but I used my stock battery to boot it, let the phone run from the charger and replaced the battery. That fixed it for me. Try using another battery.

aranurea said:
That happened when my phone's Seidio battery had some liquid spilled on it. It did the same exact thing but I used my stock battery to boot it, let the phone run from the charger and replaced the battery. That fixed it for me. Try using another battery.
Click to expand...
Click to collapse
I've used three different batteries. No go.
Thanks for the suggestion though.

No problem. If your gonna return it, either brick it or stock it
Sent from my Ice Cream Sandwiched Darkside T989.

did you manage to fix it?
I have the same problem! please help

Really could use your help!

So I'm not new by any means to xda or fixing electronics of any sort so I'd not be here asking for ALL possibilities of assistance I can get. .. Throw any possible solution you can my way as it can't hurt to try most ideas.
I'm working on my brothers SPRINT model galaxy S3. This thing is in pristine condition never dropped always in his Otterbox.
It will not power on so I cannot get into download mode however I can, if I finagle it enough get glimpses of the screen flashing on so I can see the battery icon for 5 seconds like it wants to power on
He bought a brand new battery direct from Samsung yet when plugged in via Samsung Wall charger nothing. .. No charging light zilch. If I try the USB charger that came with it nothing either.
No lights. No powering on. No way to get into download mode to try to bring it back from literally working before going to bed then he said he woke up and it was like a brick.
Any idea if there is a way to get this working again seeing that I get no power at all?
Thanks
Sent from my SPH-L720 using XDA Premium 4 mobile app

dead s3
Jessooca said:
Just wondering if making a USB jig might be worth a shot to get this at least into download mode
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
power button is bad sudden death syndrome on the s3 replace the power button theyre cheap

Jessooca said:
Just wondering if making a USB jig might be worth a shot to get this at least into download mode
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'd have to agree with @MIKEY309 on this one. It sounds like a power button issue. I would think you'd have at the least a charging light, because even when it's powered off it displays a charging battery on the screen. Jigs are cheap and easy, and good to have on hand, so I say give that a shot, at least, and if that doesn't work, then go the button route. Good luck!
MIKEY309 said:
power button is bad sudden death syndrome on the s3 replace the power button theyre cheap
Click to expand...
Click to collapse
Sent from my SPH-L710 using XDA Premium 4 mobile app

It must likely is the power button, but try pulling the battery out & give it about ten minutes… put the battery back in & try powering it back up. I know it sounds stupid but give it a try, I had something like this happen to me before & this worked for me. Good luck.

Jessooca said:
Thanks guys, I was actually pretty sure it was the ever so infamous failed power switch on the board, which everything I have done and tried suggests so. I just thought perhaps maybe there was a possibility it could be fixable without having to get that power switch replaced.
I can slap it against my leg and voila, it always vibrates and attempts to power on, sometimes It'll stay powered on, I did get it into download mode and used a stock firmware file to Odin it back to stock, my only concern is that darn Custom Binary Trip counter now, I may just find a local shop to see if they'll replace it for less than $50 I am also considering buying a bad esn/ or cracked screen Sprint SIII to swap out the boards with, unless someone has one to donate. For now though I'll be without a phone until I can afford to get it replaced.
Thanks again!
Click to expand...
Click to collapse
Sprint don't care if your rooted...if it's that button they should take care of you
because it's such a known issue.
http://i.imgur.com/qrByUGN.jpg

I know this is going to sound too simple to work. But have tried blowing Compressed Air on the power button ? The kind that's used on keyboards.

prboy1969 said:
I know this is going to sound too simple to work. But have tried blowing Compressed Air on the power button ? The kind that's used on keyboards.
Click to expand...
Click to collapse
I forgot all about that man...I've hear it working for others...sometimes little debris gets in there and messes it up...I'd definitely try this.
http://i.imgur.com/qrByUGN.jpg

Jessooca said:
I got this issue fixed the other day by making my own JIG and now I am working on a new problem, in a whole new thread. LOL I will get this phone working again! muahahahahahahahahahaha
Currenty I have NO data not sure why but I can't update profile/prl as I have a big fat O with a diagonal line through it, the ever so infamous "NO" symbol. I have no problems with wifi but alas NO data.
Any clues if there is a way to restore say "efs" or something to that effect to give me data back?
Click to expand...
Click to collapse
What Rom and modem combination are you running? Have you ran the activation reset now that you're up and running? (##72786#), without the parentheses of course .
Sent from my SPH-L710 using Tapatalk

[Q] Phone wont turn on

Hey everyone, the LG Optimus G phone in question is my girls phone and after she got out of work she tried to charge it but it ended up dying. After we got home we put it on her charger that came in the box with the phone and no led lights came on. So we tried to connect it to my HTC One charger and again nothing. I even tried to connect it to the laptop and nothing. Basically I havent gotten any sign of life from this phone and would like to ask this community for your help. Its no trouble to go to the store and asked for a new phone but I cant replace the music and photos that have been taken over time. If there are any cmd commands I can run to get it to turn on or at least give me a few minutes to get the data inside that would be greatly appreciated.
Thanks

Alien Morph5 said:
Hey everyone, the LG Optimus G phone in question is my girls phone and after she got out of work she tried to charge it but it ended up dying. After we got home we put it on her charger that came in the box with the phone and no led lights came on. So we tried to connect it to my HTC One charger and again nothing. I even tried to connect it to the laptop and nothing. Basically I havent gotten any sign of life from this phone and would like to ask this community for your help. Its no trouble to go to the store and asked for a new phone but I cant replace the music and photos that have been taken over time. If there are any cmd commands I can run to get it to turn on or at least give me a few minutes to get the data inside that would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
I think I know your problem but answers these first.
Can you get the Hardware keys to flash when you attempt to power on the device, either plugged into charger or not?
Did the phone get really hot when the device was charging and after it died?
If you phone isnt rooted and unlocked ignore this: If you have lgnpst, attempt to go into download mode, and flash teenybin, and see if you can get to recovery or boot into ROM.
The OG has a problem I like to call super drain. Your battery is so low the device won't power on, and a hardware reset is needed (pulling the battery). The good thing is you will still have your files if reset the battery, however depending on who you bought your warranty from, it may void it.
Sent from my LG-LS970 using Tapatalk

JESUSARIUS REX said:
I think I know your problem but answers these first.
Can you get the Hardware keys to flash when you attempt to power on the device, either plugged into charger or not?
Did the phone get really hot when the device was charging and after it died?
If you phone isnt rooted and unlocked ignore this: If you have lgnpst, attempt to go into download mode, and flash teenybin, and see if you can get to recovery or boot into ROM.
The OG has a problem I like to call super drain. Your battery is so low the device won't power on, and a hardware reset is needed (pulling the battery). The good thing is you will still have your files if reset the battery, however depending on who you bought your warranty from, it may void it.
Sent from my LG-LS970 using Tapatalk
Click to expand...
Click to collapse
The hardware keys wouldn't flash at all plugged in or not. From what I recall the phone hasn't overheated at all either. But my phone is rooted and unlocked so ill look into the lgnpst when I come back home (2 hours.)

Alien Morph5 said:
The hardware keys wouldn't flash at all plugged in or not. From what I recall the phone hasn't overheated at all either. But my phone is rooted and unlocked so ill look into the lgnpst when I come back home (2 hours.)
Click to expand...
Click to collapse
If her phone isnt unlocked, its probably battery drain which means battery removal to hard reset the phone( if you want the files). Did you buy a sprint warranty or a bestbuy warranty, or even some other warranty? If you are willing to lose the files on the phone, you can go straight to lgnpst. Join the optimus g irc. They can help you out.
Forum thread: http://forum.xda-developers.com/showthread.php?t=1984620
Edit: so from what i understand, her phone is stock correct? And when you were saying "my phone is unlocked" you were referring to your htc right?
Sent from my LG-LS970 using Tapatalk

JESUSARIUS REX said:
If her phone isnt unlocked, its probably battery drain which means battery removal to hard reset the phone( if you want the files). Did you buy a sprint warranty or a bestbuy warranty, or even some other warranty? If you are willing to lose the files on the phone, you can go straight to lgnpst. Join the optimus g irc. They can help you out.
Forum thread: http://forum.xda-developers.com/showthread.php?t=1984620
Edit: so from what i understand, her phone is stock correct? And when you were saying "my phone is unlocked" you were referring to your htc right?
Sent from my LG-LS970 using Tapatalk
Click to expand...
Click to collapse
My Bad. I meant her phone is rooted and unlocked. I got the BestBuy warranty so ill probably try the battery removal and is the battery drain issue on all OGs or on some made from a certain date to another?

Alien Morph5 said:
My Bad. I meant her phone is rooted and unlocked. I got the BestBuy warranty so ill probably try the battery removal and is the battery drain issue on all OGs or on some made from a certain date to another?
Click to expand...
Click to collapse
As far as i know all OG's And ya, wont be an issue with BB warranty. If her phone is unlocked, try tinybin first: http://forum.xda-developers.com/showthread.php?t=2230106
If you really cant get into download mode, its probably the battery. Here's the video: https://www.youtube.com/watch?v=s22l8E92528
Also, to prevent this from happening again, tell her to keep her battery above 15-20% , as its better for it, and to just turn of her device if her batt gets to 5% or below. Basically this phone has bad battery power reporting, and it may say 5% but its actually 1 and it uses self to the point the hardware thinks there is something wrong. Also, i suggest not charging the device when its off if thats what she did. Its acts wonky for somepeople, idk why.
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I disconnected the battery and had it sit for about 20min or so and when I connected it back nothing would happen. I tried going into download mode and nothing. But from what I recall doesn't tinybin need for me to be in download mode for it to work? I'm gonna take this phone back to best buy when I get it to work but all I want is our pictures and what not from the phone.
Sent from a UFO!!!

Alien Morph5 said:
I disconnected the battery and had it sit for about 20min or so and when I connected it back nothing would happen. I tried going into download mode and nothing. But from what I recall doesn't tinybin need for me to be in download mode for it to work? I'm gonna take this phone back to best buy when I get it to work but all I want is our pictures and what not from the phone.
Sent from a UFO!!!
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Click to collapse
Downside of a phone without a microsd card slot. Probably for the future upload ALL pictures to the cloud if your phone doesn't have a micro sd card slot. Hardware failure = you lose your picture or it becomes expensive to fix.

Alien Morph5 said:
I disconnected the battery and had it sit for about 20min or so and when I connected it back nothing would happen. I tried going into download mode and nothing. But from what I recall doesn't tinybin need for me to be in download mode for it to work? I'm gonna take this phone back to best buy when I get it to work but all I want is our pictures and what not from the phone.
Sent from a UFO!!!
Click to expand...
Click to collapse
Your best bet is go on the irc and ask for help. This may not be a battery issue. BTW, did you have the phone plugged into your PC? It must be plugged in to go into download mode.
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