Once in awhile the phone will stop vibrating and it won't ring if I get email, text message or IM. Changed My SIM Card, even factory restored the phone and it still does it from time to time. Do you guys have a similar issue? After rebooting the phone the problem is fixed-but it's only temporary. I have stock software-no rooting...
Please help!
Thank you.
same thing
same thing here buddy. no idea. but luckily it doesn't do it often. i tend to check my phone so often anyway that it doesn't get in the way though. definitely weird. it's like the opposite of a phantom vibrate haha.
I hope they come out with some kind of a fix for it-this is really annoying. Haven't seen a lot of people to complain though-strange!
i didn't complain because i thot it was normal.
I don't get vibrate nor ring for txt's.
btw, sms = normal txts?
Yeah, it isn't normal at all. I wonder if it is software problem, because if it was hardware I would thing the notifications wouldn't work at all.
Anyone has a solution please?
Hello everybody,
Everything is fine with my Arc, except for the huge problem that sometimes I simply can't answer an incoming call! It happens like this: When a call is incoming, the phone starts ringing and vibrating as it usually does. However, the screen that is supposed to come up which shows you who is calling and where you can select to accept or reject the call is simply not showing up.
Has anybody experienced this before?
All I can do is slide to unlock the screen and then I'm looking at my home screen with the phone still ringing but no chance to get the call. There is nothing in the notification area or anywhere else where I could answer the call. All I can do is to wait until the ringing stops!! Really really bad behavior.
Furthermore, once the ringing has stopped, there is no information about the missed call in the call log. So I can't even call back the person who called me!
First time this happened I had "Plants vs Zombies" running so I figured the phone wasn't fast enough to switch to the incoming call. But it also happens when the phone is idling.
There seems to be no scheme behind all of this. Sometimes it happens twice in a row, sometimes only once a week.
I got my unbranded simlock free Arc in mid April with 2.3.2 and .181 firmware and applied Gingerbreak for root access. Later I upgraded via PC Companion to 2.3.3. and .145 firmware. But I lost root which I didn't like. So I downloaded the Generic World Firmware .181 and flashed it on the phone. Then used Gingerbreak again and made an OTA update to 2.3.3. and .145 firmware. Now I have root and the latest firmware.
All the while I used Titanium Backup to restore all my data, settings and apps as I don't want to reinstall all from scratch because it would take forever.
With this latest firmware, everything is fine, except for the call problem!
Please help me, what can I do?? I don't want to reflash and upgrade or whatever or lose all my data. I just want my phone to be able to handle calls as it should be!!
P.S.: I used Antek App Manager and frooze (not deleted!) some apps which where uncessesary and running in the background or at startup which speed up my startup time and free ram quite a bit. But I didn't frooze any crucial apps, at least I hope. Only stuff like Chinese keyboard and Let's Golf etc.
Also, if I would have frozen the call handling app or something, I wouldn't be able to accept calls in most cases, wouldn't I?
P.S.: I used Antek App Manager and frooze (not deleted!) some apps which where uncessesary and running in the background or at startup
Click to expand...
Click to collapse
Think you may have answered your own question here...
could be, but on the other hand I only frooze really stupid apps which should not affect any important functions of the phone. Also, if I frooze something important related to calls, why is it working most of the time? This is what I don't get.
Here is what I frooze (most of them just took up space in the app drawer and I don't use them), maybe it helps:
- stock browser (I use Opera)
- chinese keyboard (I'm german and don't need it)
- "Downloads"
- retaildemo
- live ware manager
- fb mediadiscovery
- dlna server
- news and weather
- postcard
- SE setup wizard
- sim toolkit
- sony ericsson sync service
- playnow
- sony ericsson support
- track id
- twitter
- let's golf
- google talk
- sony ericsson sync client wizard
so is your problem solved?
Anything related to google should be left alone news and weather should be fine to freeze or delete but would leave Talk alone, and depending what data from which FW was backed up, might also be an issue.
so I defrosted Google Talk. Anything else I should defrost?
Under "Settings" and then "Running services" I sometimes stop "Timescape Legacy Plugin" or whatever it's called because it takes up RAM. Could this also be a cause but I believe it's only for the Timescape app which I seldom use.
drsoran2 said:
Hello everybody,
Everything is fine with my Arc, except for the huge problem that sometimes I simply can't answer an incoming call! It happens like this: When a call is incoming, the phone starts ringing and vibrating as it usually does. However, the screen that is supposed to come up which shows you who is calling and where you can select to accept or reject the call is simply not showing up.
Has anybody experienced this before?
Click to expand...
Click to collapse
I have the exact same problem.
It doesn't happen often but it's really annoying either way.
I barely installed anything off the market and I don't use any sort of app killers/managers.
that's strange because I thought it could be my own fault because I played around and frooze same apps. But it's "good" to know that I'm not the only one.
Do you have any hints about when it happens or when not? Can you exclude anything?
Today, I re-enabled all the froozen apps and then frooze some of them again, according to the thread here on xda. But only apps about which I was really sure.
Don't know how I could test if the error is gone. I mean, have people calling me 100 times and hope it occurs or not doesn't really sound great.
may be there is some problem in your firmware,try some other firmware of other region.................
drsoran2 said:
that's strange because I thought it could be my own fault because I played around and frooze same apps. But it's "good" to know that I'm not the only one.
Do you have any hints about when it happens or when not? Can you exclude anything?
Click to expand...
Click to collapse
That's the weirdest part, the only thing I used that day was Whatsapp.
The incident happened about 5 hours later, I was in a car when my phone started ringing.
I tried picking it up but.. I guess you know the rest..
I was about to buy this phone but now I'm having second thoughts.
@flamez
yesterday it happened to me again. The weird thing is, that my girlfriend said she called me three times but I heard it ringing four times! She claims she didn't call me between her second and her third call! But it definetly rang but I couldn't answer it. Also my other friends say that they didn't call me at this time. Could be someone calling who I don't know at the exact time but the chance is slim I guess.
Also whenever there is such a phantom call, there's not even a hint of it inside the missing calls log. And when this happens, nobody ever leaves a message on my mailbox. Is this the same for you? Could be the person is just lazy but I don't know.
Furthermore, it happened several times to me already and never once a person asked me later why I didn't get their call. Strange, isn't it. It almost seems like that there was no one calling at all!
Now, could it be for some unknown reason that our phones just start ringing as if there is a call but in fact there isn't one at all?! You know, the phone just running crazy and triggering the ringtone? That could be the reason why the "accept call screen" doesn't show up and there's no call log because there is now call!
I know, sounds very weird. But think about it. They could be really "ghost calls".
briggs007 said:
I was about to buy this phone but now I'm having second thoughts.
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Click to collapse
Well, I can tell you that this a great phone and it seems me and drsoran2 are the only ones with this problem..
Guess we just had some bad luck..
drsoran2 said:
@flamez
yesterday it happened to me again. The weird thing is, that my girlfriend said she called me three times but I heard it ringing four times! She claims she didn't call me between her second and her third call! But it definetly rang but I couldn't answer it. Also my other friends say that they didn't call me at this time. Could be someone calling who I don't know at the exact time but the chance is slim I guess.
Also whenever there is such a phantom call, there's not even a hint of it inside the missing calls log. And when this happens, nobody ever leaves a message on my mailbox. Is this the same for you? Could be the person is just lazy but I don't know.
Furthermore, it happened several times to me already and never once a person asked me later why I didn't get their call. Strange, isn't it. It almost seems like that there was no one calling at all!
Now, could it be for some unknown reason that our phones just start ringing as if there is a call but in fact there isn't one at all?! You know, the phone just running crazy and triggering the ringtone? That could be the reason why the "accept call screen" doesn't show up and there's no call log because there is now call!
I know, sounds very weird. But think about it. They could be really "ghost calls".
Click to expand...
Click to collapse
No, I don't think that's it..
It's happened only twice to me over a 2-3 month period and my friends have always called me back asking why I never pick up the phone.
It really just happens about once a month to me, and I can answer the second time they call me right away without any problem.
Are you guys running task killers?
{EDIT - I remember OP saying that he'd frozen a load of stuff.. Suggest that if you're getting this a lot that you un freeze all of it and see how it goes, maybe just freeze the end user apps - like Lets Golf HD at first then build up the frozen apps slowly until you get the problem..}
im_iceman said:
Are you guys running task killers?
{EDIT - I remember OP saying that he'd frozen a load of stuff.. Suggest that if you're getting this a lot that you un freeze all of it and see how it goes, maybe just freeze the end user apps - like Lets Golf HD at first then build up the frozen apps slowly until you get the problem..}
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Click to collapse
No, as I said before, I'm not using any sort of task killers/app managers.
Today first time i encountered same problem. I have WhatsApp running in background. No task killer, nothing else.
Though i donno how to solve this problem. But i can surely tell how to pick up call in this case.
Just press the power key, this will take phone in locked state, but the call wont be rejected.
now click the home key and you will see the answer key, now slide it, it will slide without problem
it's good news that you found a workaround! I'll try to remember it the next time it happens.
Today, I had the problem again but this time it was different. The slider or the contact picture of the person calling didn't appear, but I could see the number of the person who is calling in the notification bar (not the name, just the number although this number and contact is stored in my contacts).
This happened the first time, all the other times the phone just rang without any hint of who is calling.
It would be nice if we were able to pinpoint a certain event which causes this odd behavior but so far I had no luck. What I'm doing differently since the last time it happened is, that I don't use task killers anymore. But still, it happened again today.
It's difficult to find out what it is when you don't know what causes it and when it will happen. For example, it happened to me today once for the first time in about a week.
in recent days, "it" happened very often to me!
Sometimes, the phone manages to at least show the number of the person calling so that I can call back. But usually it doesn't! The call just disappears into nirvana.
Do you guys remember if the error is associated with a certain amount of RAM left available? In other words, if the available RAM at the time of the incoming call is below a certain limit (which I don't know) the phone can't display the call. When it happened to me today, I had only 90MB RAM left. Maybe the phone can't free up enough RAM fast enough?!
Also the trick, which somebody mentioned a few posts above me, that when it happens you press the power button and then home and then you can slide and accept the call very rarely works!
I'm desperate and don't know what to do about it. I have just finished adjusting my phone to my needs. I linked apps with Link2SD and now have over 100 apps installed and still 215MB left on the internal memory, I have root and the .145 firmware. Everything is fine, except for this error!! It would take ages to restore it to the point where it is now, if it is complety possible at all.
I mean, if a phone can't handle calls, what good is it for?
I had a NEC e616 years ago which frooze while sending SMS or crashed after connecting a call or during a call and other "funny" things, but this was well known for this model.
But we don't have 2004 anymore and I except the Arc to work.
I could send it in on warranty, possibly. But then everything would be erased and it would take forever to get it repaired.
And I'm afraid they are going to tell me that they couldn't reproduce the error (because it happens so randomly)!
Such a nice and beautiful phone if not for this stupid error!
I'm already tempted to get rid of the phone and look for something else. But who's going to buy a phone with a bug which can't display phone calls?!!
I mean, I could reset it and flash the fimware and stuff and then hope. Maybe the error is gone. Maybe it persists and then all my data is gone and I have to start from scratch.
Or it is gone and then I have to start from scratch also!
If I should be forced to do it all over again and have all the work, then I could do it on another phone as well.
The Samsung Galaxy SII is quite ugly, to wide and big but I hope it can at least handle a call?!
Thank you for any help!!
Hmm..
If it happens rarely.. Why don't you sell it off on ebay
If asked about other mobile. I prefer sensation to sgs2. Much better phone function. In fact IMO htc is better than all other androids when it comes to phone functions.
Sent from my LT15i using XDA Premium App
1. I like to text myself when I need to take a note. For me it is very quick. But with the G4 when I text myself it keeps going on and on. Once I stopped it via force stopping Messages. Another time by restarting.
2. I am getting a pop up for a text when the screen is on lock screen, but can I get the full message to pop up or at least more of the message than the I get.
And shouldn't it. awaken the screen. When the screen is off I just hear the sound.
3. Is there a way to get "ok Google" to work when the screen is off. If I recall call correctly it used to on phones until Lollipop, correct
My friends S6 edge woke up when I sent him a message fwiw
Custom launchers can do the "ok Google" not sure when the screen was off. May need a custom kernel. I know if you go into Google and do a specific search, you can turn it on.
No problems texting either. Maybe factory reset
Player911 Thanks immensely for even getting back to me. I may have a lot of posts and be a senior, but I am quite a novice. I don't root or handle kernals. But really, your response means a lot
Let me explain what I THINK you said:
Custom Launchers can do "ok google" from a turned off screen. (I use Nova and Apex occasionally. Now using Nova. So I assume that it won't work on Nova?) (do you use a launcher where Ok Google works from a screen not on?)
as far as texting, you are able to text YOURSELF a message and it comes thru once and doesn't keep sending/running?
I had a G4 then switched to a M9 and now this G4. The M9 didn't cut it. But in each case, when I got the phone before doing anything, and this one, before doing anything I tried it and it did the same thing??
I can't wait to hear your answer about texting yourself because I just spoke to a guy at Tmo who did the same things I did, and a couple more and basically he said it's not the network (LG Said it was), it's not my specific phone, so he is sending a ticket up and will get back to me next Mon
Player911 fwiw, I did get find that Ok Google will work with the screen off, but only when plugged in??? Not sure what that means. Im sure you have a better idea than I. Thanks again
This has been annoying since I got the phone 7 months ago.
It doesn't turn off the screen when I take/make a call. I'm constantly putting my caller on hold or even hanging up with my ear or cheek. I've Googled the crap out of this and I've found MANY different settings to check/change - NONE of which exist on this phone.
So does anyone know? Is this simply not a feature of this phone?
Thank you.
bcsteeve said:
This has been annoying since I got the phone 7 months ago.
It doesn't turn off the screen when I take/make a call. I'm constantly putting my caller on hold or even hanging up with my ear or cheek. I've Googled the crap out of this and I've found MANY different settings to check/change - NONE of which exist on this phone.
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Click to collapse
I thought it was just me! I haven't looked for a solution as yet, but if you find one please post back here and share.
Actually I did resolve it finally! I installed a different dialer app and it worked with it. I hated the app though, so I uninstalled it. Before I had a chance to find a different app, a call came in (using the default app again) and it worked as it should. I can't explain why, but for me... installing a different app and then removing it got the default dialer to behave correctly.
Now that it works "correctly", I have noticed a quirk with it. I have to wait for an outgoing call to actually be ringing (which can take some time with some calls) before I put it up to my ear or the screen won't shut off until I bring the phone down and then back up. Now, it is *possible* that this was always the issue and I just never figured it out. So maybe the whole app install/uninstall thing is unnecessary. Not sure.
bcsteeve said:
Actually I did resolve it finally! I installed a different dialer app and it worked with it. I hated the app though, so I uninstalled it. Before I had a chance to find a different app, a call came in (using the default app again) and it worked as it should. I can't explain why, but for me... installing a different app and then removing it got the default dialer to behave correctly.
Now that it works "correctly", I have noticed a quirk with it. I have to wait for an outgoing call to actually be ringing (which can take some time with some calls) before I put it up to my ear or the screen won't shut off until I bring the phone down and then back up. Now, it is *possible* that this was always the issue and I just never figured it out. So maybe the whole app install/uninstall thing is unnecessary. Not sure.
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Click to collapse
I had a same problem too, but did resolved after factory reset. But I don't know where is the problem located, maybe the proximity sensor is very sensitive even with dust.
Sorry, bad English.
Your English is fine
I think you might be right, because my problem now seems to come and go. The screen definitely shuts off, but there's some times when my face will put the call on mute or other strangeness. I've even accidentally sent an email to my Mom, all with my cheek while on the phone with someone else! I had to click the back button 6 or 7 times to get back to the phone screen.
This phone was good value, but I do regret the purchase.
The proximity sensor is very sensitive, even with a very small string. I just test this when I call my second phone. And moving around my finger, and boom! My screen is turned off, but did turned on again after I moving away my finger. This is surprising me when I call my mom, and I force to turn off my device, and it's rebooted. After my device is successfully booted, I tried to call my Dad, and surprisingly the screen is not turned off. So I'll try to find the problem, and I founded them:
The proximity sensor is very sensitive, so be sure to wipe the proximity sensor until it gets clean completely.
That's it, so no matter if you use a different dialer or default dialer for your device, just keep in mind that I mentioned there.
Thank you. As always, sorry for my bad English.?