Not receiving text messages - Epic 4G Q&A, Help & Troubleshooting

I'm not receiving text messages. Even when I reboot the phone I still don't get them. The only reason I know i'm not getting them is because the app text notify gives me a toast but the text message never appears in the messaging app or gives me a notification. I don't have any task killers installed. The only app I know of that affects my text messages is text notify. Is it because I sometimes run to many apps? Help please.

chouston33 said:
I'm not receiving text messages. Even when I reboot the phone I still don't get them. The only reason I know i'm not getting them is because the app text notify gives me a toast but the text message never appears in the messaging app or gives me a notification. I don't have any task killers installed. The only app I know of that affects my text messages is text notify. Is it because I sometimes run to many apps? Help please.
Click to expand...
Click to collapse
You'll need to provide a little more information about what you're running.
Like which ROM you're running and how did you flash it, which SMS app and how you set up your apps after flashing the ROM; did you do a restore of data or configure your apps manually after the flash.

Try removing the text notify app, clear cache and Dalvik Cache, clear data in Mms.apk and then try to have someone text you or go to Sprint website and text yourself. Nice trick for troubleshooting. Your text notify app might have old data in it that is sending you a notification. I get this on some games when flashing without clearing everything.

I'm running the Hurricane 1.5 ROM. I just flashed it less than a week ago. Buy this has been happening since the first gingerbread leak I flashed. Maybe even before that. I restored my apps with titanium backup and I restored by SMS with SMS backup. Could any of these be the problem

chouston33 said:
I'm running the Hurricane 1.5 ROM. I just flashed it less than a week ago. Buy this has been happening since the first gingerbread leak I flashed. Maybe even before that. I restored my apps with titanium backup and I restored by SMS with SMS backup. Could any of these be the problem
Click to expand...
Click to collapse
Yes it could be. Some data was not completely compatible with the GB leaks, especially EH17. I could not restore my email accounts...had to manually put them back in. Have you updated profile and PRL?

No I haven't done that but i'm not on sprint i'm on cricket. Should I still do it

chouston33 said:
No I haven't done that but i'm not on sprint i'm on cricket. Should I still do it
Click to expand...
Click to collapse
I dunno, doesn't cricket use different prl's? You should have mentioned that in the OP. You may need to reflash it. Here is the thread:
http://forum.xda-developers.com/showthread.php?t=780742

Related

[Q] Unknown envelope/mail/sms icon on notification bar

How do I get rid of that icon in my notification bar? Does anyone know which program causes it? I checked the settings for Handcent and ADW Launcher and I don't see anything about it there. Help please?
Running CM7.1.0_RC1 on HTC EVO 4G hardware version 002.
Getting Rid of the Phantom Voice Mail Icon (The one that shows up in the top left corner, NOT the text message issue.) Source
MAKE A NANDROID just in case, (though you may want to flash your preferred ROM from scratch)
Obtain/find/borrow/buy a second non-Android Sprint phone (old, new, ugly, doesn't matter but must have a clean ESN)
Take your EVO back to a stock rooted ROM such as RUU SuperSonic EvO 3.70.651.1 OTA - Stock - Sense or Version 4.12.651.1
Log on to mysprint.sprint.com (or call Sprint if you are more comfortable and have them do the following)
On the main page scroll down to your device
Select "Activate a new phone" from the "Manage my device" pulldown
Follow the instructions and activate the non-Android phone on your account (temporarily removing the EVO from your account)
Once the non-Android phone is activated, follow all the steps to activate your voice mail account.
Call your phone from a land line and leave yourself a message
Open voice mail on your old phone and delete the new message and any others. Check it thoroughly to ensure no messages are saved in VM.
Log back on to mysprint.sprint.com (or call Sprint back) and reactivate your EVO following steps 5-6 above
Once your EVO is reactivated it should automatically re-provision your VM account.
Follow the instructions to get your VM account setup again. If you get a "Data Call Failure: Error Code 67" message when you reactivate your Evo, you need to update your Profile
Boot into recovery (this would be a great time to update the radios, PRI and PRL and make sure you update your profile (see link in Post #1))
Wipe everything using both recovery and a FORMAT_ALL type zip of your choice (links in Post #1)
Flash the ROM of your choice (you can try a nandroid, but it may or may not work cleanly, YMMV)
Make sure to keep an eye on your bill after you do this fix as some have reported billing errors. A call to Sprint should clear things up.
There IS an easier fix, I'm just trying to find it....
Thanks for the reply, but it's actually not a VM icon. My VVM is working just fine.. It's an SMS icon. It comes up every single time I get a text message (saying "from: [phone number of person that texted me]") so basically I get two SMS notifications.
Clearing the mail or sms messaging app's cache may help in this matter. Rebooting into recovery and wiping the cache and dalvlik can also do wonders.
Posting & replying from my EVO 4G
My bad, I misread. If you're using handcent, go to stock messaging app and turn off notifications.
@HipKat - I've used Handcent for a while, so I always know to turn off the notifications on the stock messaging app. So yeah. the stock messaging app notifications are off. I know what the icon for that notification looks like anyway. This is different. Some other program is causing this. Thanks for the suggestion though.
@dougjamal - I actually recently re-flash CM7.1.0_RC1 on this phone, so I went through the process of clearing all the caches in the recovery. Also as I said in my reply to HipKat, this doesn't seem like a notification from the stock SMS app or the Handcent app, it's some other app doing this. Also it kinda seems to me from reading your reply that maybe you think that the icon on my notification bar is like stuck there. It's not. I can clear it with no problems. It just keeps coming back every time I get a text message. It basically acts as a duplicate notification of any SMS that I get, sort of like having my notifications on the stock messaging app turned on in addition to the Handcent notifications. But that's not the case. Like I said, I know what the stock messaging notifications look like. This is something different. Again, thank you for the suggestion but that's not it.
Here's some more info to see if maybe it juggles someone's memory so they can help me: The last time this happened to me I went roaming the internet until I found this post on some other Android forum and it turns out what was causing a notification like this one wasn't even a messaging app. It was a launcher/home replacement app of some kind, IIRC. This is why I mentioned in my first post that I went through my ADW Launcher settings and had no luck.
Do you guys have any other ideas by any chance? Thanks in advance.
Anyone got a solution for this? Still having this issue. :-\
This is what I did on MIUI
If you didn't make a Nandroid of your phone, Stock/Rooted, find on on here and flash it, after you make a nandroid of your current setup.
Once you're in Stock/Rooted, open market and make sure VVM is updated. Then d/l Titanium Backup and make a backup of VVM.
Now, nandroid back to MIUI, and extract the app from the Titanium .apk backup.
The actual name is com.coremobility.app.vnotes-6334abeb61350a3ac2629cb6dc18c56e.apk.gz
Unzip that and extract com.coremobility.app.vnotes-6334abeb61350a3ac2629cb6dc18c56e.apk to your sd card. Using Root Explorer, or whatever you use, install the apk.
Open TB, and restore data.
Open VVM, compose a message to yourself.
Done
Funny...
So what happens when you press the icon?
Sent by Supersonic!
@HipKat Don't you remember you already replied to this thread with that same message? It's not a VVM icon, my VVM is working fine. It's a SMS icon.
@imheroldman It asks me what messaging app I want to use, Messaging or Handcent. Whichever one you click just opens up that app and shows me the text message I just received.
Maybe check your running apps next time it comes up
Sent by Supersonic!
It was RedList. Thanks for the tip
Nice glad I could help!
Sent by Supersonic!

SMS backup/restore issues

So i rooted my phone last night and before doing so i used sms backup restore to back up all my texts. Once i got rooted, i attempted to restore my SMS messages. The process got interrupted twice, then i ran it a third time and it finished when i woke up. After everything was said and done i wasn't able to open or delete any messages. Trying to open any thread caused my message app to freeze. i had 29000 messages. I use the stock ICS messaging app. Rooted with AOKP toro milestone 3
Anybody had issues like this? I'd really like to get my messages back! halp!
I had a similar issue when using CM7 on my OG Droid. I hadn't backed up my messages using any application so I manually moved the sqlite database from the nandroid backup I had made. Upon moving the messages Handsent stopped working completely and the default messaging app would 'freeze'.
My best guess at that time (I didn't research the issue at all, so if I'm wrong please correct me) was that the messages are indexed/cached in some form and when I moved the messages the index/cache did not come with it. IIRC the issue corrected itself after I left the messaging application open/idle for some time. This idle time would have allowed the messaging application to reindex/cache the messages and function as anticipated.
Again, this is complete conjecture so if I'm completely off base do not be surprised...
Cool thank you for the reply. What i think i am going to try is backup my ROM, then right before i go to bed i'll try to run the restore process again. I'm really hoping the whole issue is that i accidentally cancelled the process two times before. If this doesn't work i'll try opened the messaging app and letting it sit for a while to 'sync' or whatever it would be called.

Too many SMS now messages won't work!

Hi all,
Having looked around I don't see anyone with the same issue as mine with regards to SMS.
I just got a new Nexus 2 days ago, and got the 4.0.4 update by doing the clear cache thing. All good.
I installed SMSBackup+ and started to restore all my text messages. Now I have about 21,000. Honestly I have no idea how I have that many, its possible some are dupes or something, I really don't know. But basically I left it to restore them overnight and woke up this morning with all my messages restored. Lovely.
But now, I tried to send a text to someone and it just froze. I quit to the home screen, went to go back to the message app but it just sits with a black screen doing nothing.
I presume its got something to do with it trying to load all the messages for the first time or something like that but I'm a bit gutted that it can't handle it. My old Galaxy S could handle them all with ease.
Is this a known issue on the GNex or am I asking too much with the volume of SMSs??
I'm a bit gutted if I've bought this brand new state of the art phone and it can't handle what my two year old SGS could!
It might have been the case that a couple of messages were corrupt. Try clearing the sms data and restoring again but only blocks at a time. If that doesn't work the messaging app might have an issue since your now running ics.
This could be an issue that hasn't been explored as your not the average user. I for 1 limit my messages at 200 a contact.
Sent from my Galaxy Nexus using Tapatalk
Thanks RT, but its so slow/congested it won't let me delete them either! I tried by going into the message app and choosing delete threads.
It loads every time I reboot the phone but if I do anything on it at all, it just shows me a black screen.
On first load I can see all the messages, but if I go into one of them, even one that is only 2 threads long, it just freezes on me.
Any idea how I can delete the SMS data without going through the message app?
Or am I staring down the barrel at a factory reset? (this isn't the end of the world as I only got the phone yesterday and haven't really installed anything yet)
Right then,
So instead of trying to do something with the stock message app to delete the sms messages, I downloaded delete old messages app and ran that before loading up the stock message software.
I think the next time I restore them I will try and put the 200 cap on them like my SGS did (I thought this was a limitation of the phone not an actual setting that I could adjust! I presume I'll find it in the stock SMS settings somewhere?)
Thanks for the help RT.
I've had that issue since froyo. anytime I restore thousands of texts, the messaging app just hangs. On the rare occasion it'll come to life but for the most part unusable. only solution seems to be to restore a small portion of your texts or have a blank slate
Sent from my Galaxy Nexus using xda premium
Quit being so popular. Too many SMS.
I made a second label in my GMail I call SMS Backup and every few weeks I'll change my backed-up messages from SMS to the Backup label so when/if I wipe and restore, it doesn't pull in all my messages. If I need anything, I can easily search for it.
wheelerruss said:
Right then,
So instead of trying to do something with the stock message app to delete the sms messages, I downloaded delete old messages app and ran that before loading up the stock message software.
I think the next time I restore them I will try and put the 200 cap on them like my SGS did (I thought this was a limitation of the phone not an actual setting that I could adjust! I presume I'll find it in the stock SMS settings somewhere?)
Thanks for the help RT.
Click to expand...
Click to collapse
To delete your messages / settings go into the sms app under Settings-Apps and clear all your data.
Yes you find the sms limit setting in the general setting within the sms app.
Sent from my Galaxy Nexus using Tapatalk

[Q] Text Messaging Problems, native Email, etc. (HTC Incredible)

Hello there,
I'm relatively new to XDA but I've heard that pretty much any problem can be solved through you guys. So here we go. I have an original HTC Incredible (hence the title) which is rooted and has the Android Business Gingersense 2.3.5 ROM installed. My problem is hard to explain, yet may be very simple. I simply cannot send or receive text messages to my knowledge.
So here are the details. Whenever I compose a text message in the native "Messages" app, I click send and the "Loading..." little window with the spinny circle pops up for a split second, disappears and nothing happens. It doesn't show me that the message was sent, nor does it give me an error message saying that it didn't send. Nothing. I have heard, however, from the people I sent the messages to that some of them did in fact go through, but I just didn't know they did cause it didn't show up on my screen. They also said they texted me back multiple times trying to get a hold of me to no avail, which is the other problem. I also cannot receive any messages. It may be that these issues are connected in some way but I am not sure.
Another problem. My native email app has the same sort of issue, only when I compose a message and hit send, it force closes the app saying, "an unexpected problem has occurred." Therefore I cannot send or receive emails as well. Quite inconvenient as many of you probably know.
One last issue involving the texting problem. May not have anything to do with the native sms app, but I believe there is still a possibility. I mainly text with Pinger's TextFree application, which not surprisingly has the same problem as the native app. Every time I try to send a message, NOTHING happens, yet I get reports from the people I "sent" the message to that they actually got the message and tried to get back up with me multiple times. Still, I didn't receive anything. But I did go on the web based version of the app and saw both of our messages between each other and the web app worked fine.
Any help at all is greatly appreciated and I hope I can get this resolved.
Thanks alot!
Almost sounds like a data/mms config problem. Are you able to receive any messages or emails at all?
Sent from my ADR6300 using xda premium
Well, the weird part is, it goes on and off... like one minute I could receive SMS and email another minute I'm back to where I've been
Sent from my Droid using xda premium
I just flashed the new cynagenmod 9 to my Dinc, and can't received texts either. I can send them with no problem, but neither the native text program or the GOSms app are able to receive texts.
Any help?
ousuxndallas said:
I just flashed the new cynagenmod 9 to my Dinc, and can't received texts either. I can send them with no problem, but neither the native text program or the GOSms app are able to receive texts.
Any help?
Click to expand...
Click to collapse
Have you tried a complete wipe and reflash?
Shano56 said:
Have you tried a complete wipe and reflash?
Click to expand...
Click to collapse
Yes, did a complete wipe again, and reflashed 9.
Is it a radio problem?
ousuxndallas said:
Yes, did a complete wipe again, and reflashed 9.
Is it a radio problem?
Click to expand...
Click to collapse
Maybe. Or maybe a block on your plan? What radio do u have
Sent from my HTC Incredible using Tapatalk 2
Open the stock messaging app then hit menu - settings - connection settings, there will be 5 settings greyed out in there. What are the current settings for those 5?
Edit: Nevermind i forgot were talking about cm9, might not the same settings as sense. Better yet go to the market and download "apn backup and restore", do a backup and then go to the sdcard then the apn backup folder and then open the xml backup with a text editor and copy and paste its contents to here. You are on verizon correct?
Shano56 said:
Maybe. Or maybe a block on your plan? What radio do u have
Sent from my HTC Incredible using Tapatalk 2
Click to expand...
Click to collapse
Radio: baseband version 2.15.00.07.28
ousuxndallas said:
Radio: baseband version 2.15.00.07.28
Click to expand...
Click to collapse
I have the same radio also CM9 a5.. I dont think kernel would effect messaging..perhaps try a reflash ?
Shano56 said:
I have the same radio also CM9 a5.. I dont think kernel would effect messaging..perhaps try a reflash ?
Click to expand...
Click to collapse
Okay, I think I have figured it out. Before I reflashed, I deleted my Google account. Then, reflashed C9 and when prompted on reboot to sign into Google, I clicked "later".
So, now I received several test text messages I had sent the past 2 days.
So far, so good.
Also, when I restore from Titanium, I am only going to restore Apps, but not the System Data.
I think Google is somehow interfering with things. Maybe something funky with how my Google Voice is interacting with my phone. Who knows. Anyway, I will be sure to report back here to help others that may have similar problems.
Well, so far so good. When I re-installed Apps I de-selected Data.
Texting is fine now.
Perhaps it was the System Data from prior ROMs interfering with the current ROM?
ousuxndallas said:
Well, so far so good. When I re-installed Apps I de-selected Data.
Texting is fine now.
Perhaps it was the System Data from prior ROMs interfering with the current ROM?
Click to expand...
Click to collapse
haha yes. its never a good idea to restore system data
Hester topeico
One more follow-up. I now Restored all data for the apps separately through Titanium.
Texting still works.
I think when I flashed the new C9 ROM, when I restored Apps+Data in Titanium, something got screwed up and thus the texting function got screwed up.
Now able to send SMS texts but NOT receive them
I'm reviving this thread.
I have checked out a few other threads, and this comes the closest to describing my issues with my rooted unlocked (SEC OFF) HTC Droid Incredible (version 1).
I did NOT change ROMs -- right after getting the DINC, I installed a rooted stock deodexed GB 2.3.4 ROM from DINC.DOES-IT.NET, and I have not touched the ROM since.
BTW, the ROM build is 4.06.605.3 CL 140944 release-keys
Ditto baseband radios, no change. Version: 2.15.10.07.07
I did recently update the kernel to a version of gingertiny that allows apps to record phone conversations without the speakerphone being turned on.
Old version: 2.6.35.14-gingertiny-v2+ Feb 2012
New Version: 2.6.35.14-gingertiny-v2 Nov 6 2012
It is POSSIBLE that the problems started with the change of kernel, because I don't use texting very much at all, but that was still a few weeks ago.
Based on what I have read on XDA, I went into Clockwork Mod 5.x Recovery, deleted and reformatted the data cache, and rebooted.
After that, I could SEND but NOT RECEIVE text SMS.
I had some doubts about whether all my calls were ringing through properly. I am still not entirely sure, but test calls from a landline and mobile phone did ring the phone, so maybe that is no longer (or maybe was not ever?) a problem.
I have seen suggestions to do everything from reinstalling ROM (being sure to restore only apps+data, NOT system data) to flashing a new radio to running *228 over-the-air update to manually upgrading the PRL list.
And then there is the question I have about the kernel change somehow being the culprit...
EDIT: One other thing I did right before changing the kernel was run Convert2Ext4 v2.0 using the "no data limit normal dalvik" version. My reason for running this was to get rid of the low memory/no memory warnings, lockups and crashes I was expriencing despite having over 300MB left out of 775MB on internal memory.
How should I go about trying to restore the ability to receive SMS without totally bricking or otherwise disrupting my DINC and causing more harm than good?
The SMS issue is not a kernel-related issue. I'm reading and re-reading the thread and I'm not 100% positive on what caused the issue for you. Also the convert mod would have no impact on phone related features (data/SMS/calls). Also on the convert mod, the 750MB internal memory (/data) partition is not what was causing the low storage, it's the 150MB /data/data partition that HTC uses for app data/libs/cache.
Process of elimination says go back to the previous kernel from February and see if you have the texting issue. Go back to the same exact build and see if that fixes it. I'd be surprised if the kernel change caused it as a lot of people are using gingertiny without issue.
Also a couple of other thoughts. Are you using the stock SMS app or a third party? Try uninstalling any third party SMS apps temporarily if you have them. Last suggestion is to call Verizon and see if they have a block on receiving SMS. I don't think they would since you can send them and it has to be customer initiated.
Also, no where in your post did it say you tested SMS, just that you couldn't receive them so I'm guessing your conclusion is from the fact that someone said they sent it and you didn't receive them.
Some more details
tiny4579 said:
The SMS issue is not a kernel-related issue. I'm reading and re-reading the thread and I'm not 100% positive on what caused the issue for you. Also the convert mod would have no impact on phone related features (data/SMS/calls). Also on the convert mod, the 750MB internal memory (/data) partition is not what was causing the low storage, it's the 150MB /data/data partition that HTC uses for app data/libs/cache.
Process of elimination says go back to the previous kernel from February and see if you have the texting issue. Go back to the same exact build and see if that fixes it. I'd be surprised if the kernel change caused it as a lot of people are using gingertiny without issue.
Also a couple of other thoughts. Are you using the stock SMS app or a third party? Try uninstalling any third party SMS apps temporarily if you have them. Last suggestion is to call Verizon and see if they have a block on receiving SMS. I don't think they would since you can send them and it has to be customer initiated.
Also, no where in your post did it say you tested SMS, just that you couldn't receive them so I'm guessing your conclusion is from the fact that someone said they sent it and you didn't receive them.
Click to expand...
Click to collapse
Thanks for having a look in, Tiny.
I use PagePlus running off VZW towers. PagePlus service rep sent me an SMS while I was in contact with her by phone, she said it got deducted from by cash balance. The only thing is, it did not actually reach my phone!
I have only used the stock SMS app until just yesterday, when I installed Handcent SMS. That did not help. Will uninstall, but I doubt that will make a difference.
Will go back to the old gingertiny kernel and see what that does, and report back here.
If that doesn't do it, maybe it's time for a Touch of Blue ROM, with which many seem to be doing so wiell...

[Q] Freaky texting issue

I was wondering if anybody else has seen this issue. When I rooted my phone and installed my first custom ROM, I installed ChompSMS as I had purchased it some time ago. But when I tried to send a text using it, it would not send but would receive. I had to use the stock messaging app to send messages.I finally had to just remove it. I installed Handcent SMS instead and it worked fine. I newer version of the ROM can out and I decided to do a clean install. After doing this, Handcent SMS would no longer send messages but would receive. I had to use the stock messaging app again to send messages. I removed Handcent and thought I would try ChompSMS again and sure enough it works now. Is this particular ATT or the note 2 or something else entirely?
ElAguila said:
I was wondering if anybody else has seen this issue. When I rooted my phone and installed my first custom ROM, I installed ChompSMS as I had purchased it some time ago. But when I tried to send a text using it, it would not send but would receive. I had to use the stock messaging app to send messages.I finally had to just remove it. I installed Handcent SMS instead and it worked fine. I newer version of the ROM can out and I decided to do a clean install. After doing this, Handcent SMS would no longer send messages but would receive. I had to use the stock messaging app again to send messages. I removed Handcent and thought I would try ChompSMS again and sure enough it works now. Is this particular ATT or the note 2 or something else entirely?
Click to expand...
Click to collapse
have you tried just unistalling either app then reinstalling it. when you say you are updating/changing roms are you restoring from an app or just downloading everything over again?
it maybe the way you are restoring the app its self. or maybe even just clearing cache and data from the chomp or handcent and reboot to see if that clears it up. i dont think this issue is tied to the phone.
I was installing the app from the play store.. I have tried removing and installing again, and I even tried restoring a backup from TB from a date when it worked. I restored without data and then with and that didn't help either.
and this was even happening on your stock Rom?
or not until you went to a custom rom?
Never tried it on the stock rom. The stock rom was only on it long enough to get from the ATT store to the house. I rooted it and customized it right away. I seem to recall this same issue happening on my original note a couple of times. I will try to get some more info to post here.

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